EPIC Analyst Job Description
EPIC Analyst Duties & Responsibilities
To write an effective EPIC analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included EPIC analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
EPIC Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for EPIC Analyst
List any licenses or certifications required by the position: HB, EPIC, PB, SER, ASAP, CP, AP, MUST, COH
Education for EPIC Analyst
Typically a job would require a certain level of education.
Employers hiring for the EPIC analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Computer Science, Healthcare, Information Technology, Business/Administration, Information Systems, Business, Computer, Health Information Technology, Health Care
Skills for EPIC Analyst
Desired skills for EPIC analyst include:
Desired experience for EPIC analyst includes:
EPIC Analyst Examples
EPIC Analyst Job Description
- Create and maintain groupers for registries and Reporting Workbench
- Develop reports and dashboards to support clinical and revenue initiatives long-term
- Create data for report testing and ensure that all application dashboards and reports, including Crystal reports, are appropriately tested
- Perform post-live volume testing and evaluates overall consumer happiness with reports
- Timely processing of various Epic user provisioning requests
- Under the supervision of the Epic Security Manager, participate in the activities of the Epic Users and Security / SER (Provider) Workgroup
- Perform timely processing of various Epic system access requests
- Assist in special projects, such as application go-lives, upgrades, enhancements, Help IT staff as necessary migrate data from the various environments within Epic using standard utilities
- Assist with Epic upgrade planning and testing
- Maintain Nova Projects
- Certified in Epic Ambulatory
- Certification in Epic Ambulatory
- Must be willing to live within a commutable distance or willing to relocate to Tacoma, WA
- Certification in Epic HB
- Must be willing to live within a commutable distance or willing to relocate to Tucson, AZ
- Certification inEpic Cadence
EPIC Analyst Job Description
- Maintain competency by participating in continuing education and seminars specific to job responsibilities
- Coordinate with Epic and technical personnel to troubleshoot, maintain, and implement complex and enterprise-wide infrastructure technologies and application-based installations while adhering to policies
- Review new software releases and updates to determine which features will be utilized
- Presents initial recommendation on decisions / solution to Business Analyst Manager to present to Partners IT Epic Support team
- Serves as the liaison to Partners IT Epic Support team for supported business area and participates in Partners IT Epic Support BA meetings
- Recommends decisions / solutions to team and Business Analyst Manager to present to Partners IT Epic Support team
- Reviews, builds, tests, debugs, documents progress of Epic issues in partnership with the TS utilizing the SLG process
- Facilitates and actively engages with application analysts, operational departments, and vendors to determine requirements and to design solutions that are scalable, sustainable, and ensures data integrity
- Mentors team members in gathering requirements, performing workflow analysis, and developing system specifications
- Recognizes opportunities for process redesign in order to maximize the benefits of the implementation
- 2+ years implementation experience with Epic
- Epic certification in Beaker
- Strong experience with Epic Clarity (certification is a must)
- Crystal reporting with Crystal suite experience
- Data Mart views and WEBI experience is necessary
- Epic certification in Epic Resolute PB is required
EPIC Analyst Job Description
- Facilitates communication between the various project application team members
- Assists and supports training teams with necessary build, content, and documentation as needed
- Serves as a liaison between end-users and Epic implementation staff
- Serves as primary contact for the application
- Adheres to change management methodology
- Helps Epic staff to better understand the organization’s operational needs
- Leads system build/configuration and provides guidance to others in following standards
- Proactively communicates potential issues, plans for resolution, status updates and their effect on the department to customers and management
- Identifies and documents all issues (operational/system) that arise in the application area
- Attends and participates in project meetings with Project Leads and Epic AMs as needed
- Experience with Single Billing Office (SBO) is required
- Epic certification in Grand Central (Prelude)
- Epic certification in Cadence
- Familiarity with Epic reporting tools
- 4+ years implementation experience with Epic Cadence
- Must have experience doing X12 Data pulls and mapping back into Cadence Visit Types
EPIC Analyst Job Description
- Participates and/or leads Integrated Workgroups, as assigned
- Develops processes and procedures to monitor systems for data quality, efficiency, operation, and data integrity
- Provides and maintain high quality support documentation for developed solutions
- Diagnoses and troubleshoots complex system issues and application interfaces
- Develops and maintain project plans, timelines, and issue lists
- Understands & translates complex system configurations and dependencies and recommends options
- Organizes and participates in application Go Lives and roll-outs
- Operates independently with a minimum level of supervision and successfully manage & complete moderate to complex large scale projects
- Participates in on-call support rotation (as required)
- Must have direct user (Rev Ops staff) interaction
- Must have business experience in healthcare operations scheduling and administration with specific experience in Epic Willow Ambulatory
- Certified in Epic Willow Ambulatory
- 2+ years implementation and build experience with Epic
- Epic certification in Radiant
- Assist with Epic future state design and system configuration within Cadence area
- Participate in workflow design and documentation, system configuration, testing and training
EPIC Analyst Job Description
- Assist participating departments and new employees with the adoption and effective use of the Epic Resolute work-flows
- Maintain up-to-date knowledge of Epic’s Resolute/Charge Router modules, related interfaces and 3rd party software integration (including MyChart for online bill pay and co-pay collections
- Participate in team/project meetings as necessary
- Design, test and modify new development, enhancements and/or bug fixes and downtimes
- Participates in an on-call rotation to support after hours needs
- Analyzes, develops, configures, tests and implements Electronic Health Record (EHR) software and related analytics, with minimal supervision
- Answer incoming calls from patients in support of the MyChart patient portal
- Provide help with account activations for first time users and password reset for existing users
- Provide guidance on navigating the portal
- Troubleshoot technical problems with accessing the MyChart portal
- Participate in design sessions and document the future state design
- Participate in system, integration, performance and acceptance testing
- Participate in the process of identifying, tracking and resolving issues and change requests
- Provide production support during the after go-live events
- Minimum two years IT security experience required, Healthcare IT experience preferred
- Must be able to communicate and interact extremely well with all levels within the organization