Field Service Engineer Job Description
Field service engineer
provides hands-on technical leadership in design and support of Unix systems such as (Linux and Solaris) servers.
Field Service Engineer Duties & Responsibilities
To write an effective field service engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included field service engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Support commissioning, start-up and operation of water treatment facilities
Commission, troubleshoot and operate evaporators, reverse osmosis (RO) systems, micro-filtration, softening, filtration and distribution systems
Perform operating experience with water treatment equipment including
Review construction installation of water treatment systems to determine completeness
Create proposals for system optimization and/or improvements based on your recommendations and recommendations of others
Generates new business and ensures growth of existing accounts
Assesses potential application of company products or services and offers solutions that meet customer needs
Researches and presents reports showing potential customers the cost benefit of purchasing company products or services
Provides technical training to clients and communicates customer feedback for future product developments
Be able to read P&ID and PFD documentation a must
Field Service Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Field Service Engineer
List any licenses or certifications required by the position: EPA, FAA, BWP, MWU, HS, AMX, NZ
Education for Field Service Engineer
Typically a job would require a certain level of education.
Employers hiring for the field service engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Technical, Military, Electrical Engineering, Associates, Engineering, Chemistry, Electronics, Chemical Engineering, Communication, English
Skills for Field Service Engineer
Desired skills for field service engineer include:
Technical advances and current industry trends
State and Federal regulatory requirements
PLC is needed
Electronics
Plumbing
Computers and networking
Software operating systems
UNIX /NT/Solaris
Patient Monitoring systems
Customer interactions
Desired experience for field service engineer includes:
Possess basic water treatment chemistry knowledge and communicate that information to others
Skilled knowledge of thermodynamics and fluid mechanics is an advantage
Perform remote verbal and written direction and execute the directions
GISA-East, Wiesbaden, DE (supports the 66th Military Intelligence Brigade, Wiesbaden, DE and the 207th Military Intelligence Brigade, Vicenza, Italy)
Joint Mobile Integrated Communications System (JMICS)/Containerized-Joint Worldwide Intelligence Communications System (JWICS) (C-JWICS)/JWICS Program Manager (JPM), Pentagon, Arlington, VA, US
Ground Intelligence Support Activity – West (GISA-W), Ft Shafter, HI, US
Field Service Engineer Examples
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Field Service Engineer Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of field service engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for field service engineer
- Explain solutions and service opportunities in writing and verbally
- Customer service, interview operators, make recommendations
- Work in a safe manner and insure that equipment is in safe working condition
- Direct the execution of the solution working with sales, parts, and manufactures
- Attend all service meetings and to decide to job planning
- Be ready on the job site as necessary and take action
- Prepare all necessary documentation after the service project and send it to the customer on time
- Give technical trainings to the customers
- Minimize cost and time of the projects
- NetLinx, JavaScript, or other programming language ability
Qualifications for field service engineer
- Chip & Pin Devices
- Image build’s & configuration (Including data backup and recovery)
- Ability to work a variety of schedules on occasion, including nights, weekends and holidays, and the ability to take assignments on short notice
- 10+ year’s industry-relevant experience
- Knowledge of water chemistry and water treatment equipment
- MCP Workmanship Standards
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Field Service Engineer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of field service engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for field service engineer
- Access Point and switch configuration
- AV systems design and signal troubleshooting
- Control systems design and troubleshooting
- TCP/IP network addressing best practices
- HDMI/HDCP troubleshooting
- Radio Technologies associated with WLAN 802.11g and/or ZigBee
- Manage, prioritize and schedule all work to be performed to satisfy internal and external customer demands
- Communicate strategic customer, competitive and sales lead information to the appropriate Sales Account Manager
- Perform equipment installations as needed and validation as needed including customer training, introducing the customer to basic features and functions of the instrument and software
- Provide real-time and follow-up support (technical, operational, logistical) to our customers, both internal and external, including direct Technical Support telephone coverage when necessary.Evaluate the customer issue, diagnose the problem, create a repair strategy then perform and verify the repair
Qualifications for field service engineer
- Ability to stand and squat for long periods of time while on the job
- Travel overnight 75% - 80% of the time
- Work evenings and weekends occasionally
- Lift and carry 50+ pounds each day
- Stand and squat for long periods of time
- Work out of your home at or near Chicago, IL
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Field Service Engineer Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of field service engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for field service engineer
- Maintain repair documentation for dispatch, inventory and service support functions of the job
- Perform timely uploads and downloads of required data to ensure the integrity of the service system
- Accountable for assigned company assets to include
- Manage inventory levels to ensure that adequate supply and appropriate records are maintained
- Identify training needs to improve competencies and actively participate in company sponsored training & development initiatives
- Provide technical, application, and trouble shooting support to the field
- Routine management of technical affairs
- Strengthen technical communication with parent companies and sister companies
- Responsible for instrument installation, repair and plan maintenance
- Keep coordinate with other department for the problem which happened in our daily work
Qualifications for field service engineer
- Knowledge of electrical and mechanical operations
- Understand hydraulic and pneumatic circuits
- Decision making with minimal supervision
- Comfortable creating a game plan to solve problems with little supervision
- Experience in PLC and/or CNC, and test equipment repair procedures preferred
- Experience in a maintenance position or EDM/CNC operating position
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Field Service Engineer Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of field service engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for field service engineer
- The Engineer will base in Xiamen
- Responsible for conducting repairs, providing maintenance and validation services, general customer service support
- Perform an analysis of instrument failure and provide support to the technical hotline as needed
- Contributes to the overall Service Targets with respect to bookings, revenues, service profit and overhead cost while following all internal rules, processes and practices (as they are described)
- Always ensures the highest professional relationship with our customer base to achieve customer loyalty and escalate issues if necessary to solve critical tasks in the fastest way possible
- Responsible for managing the company's assets provided, such as car stock/inventory of parts, computer, telephone, general tools, software, company car, manuals
- Responsible for generating reports in an accurate and timely manner for all activities as required
- With the agreement of the Technical Support Manager provide support for the customers in Ireland
- Embodiment of design modifications and/or specific upgrades as required by the Customer to reflect the latest design evolutions
- Correction of any defect or damage reported by the Customer on the equipment subsequent to its delivery to the FAL
Qualifications for field service engineer
- Diagnose & repair OR be familiar with
- Be proficient in the use of all components, equipment, tools and techniques used in a Mechanical/Hydraulic/Electrical system
- Trouble shoot electrical system with IFM and Sauer Danfoss controllers
- Ability to deal with software issues · Experience with hydraulic systems with knowledge of pumps, valves and common connections, along with system requirements with regards to flow and pressure
- A talent for problem-solving and driving issues to closure
- The ability to deal with customer complaints in an understanding and professional manner
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Field Service Engineer Job Description
Job Description Example
Our company is looking to fill the role of field service engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for field service engineer
- Analysis of equipment operation
- Upgrade turbines and generators to increase power output and efficiency
- Collaborate with our world-wide engineering staff
- Perform specialized mechanical and electrical testing
- Supervision of technicians and mechanics
- Ability to schedule and plan periodic maintenance service to contract customer base on service contract requirement
- To lead a team of technicians to perform the periodic maintenance service and attend to customer’s spot call
- To do project management for alteration, additions or retrofit works on service site
- To propose small work quotation for customer and carried out the proposed work on acceptance
- You will be responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions
Qualifications for field service engineer
- University degree in one of engineering departments (electrical, electronic and control engineering)
- Fluent command of written and spoken English and French
- Minimum two year technical degree or equivalent experience in mechanical, digital, and electronic technology
- Minimum two years in field engineering positions servicing complex electro-mechanical devices and high demand customer locations
- Demonstrate ability to independently manage a large service territory (includes effective management of assets parts, tools, company information)
- Demonstrated ability to troubleshoot electrical and mechanical problems to the component level