Food Service Manager Job Description

Food Service Manager Job Description

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Food service manager provides consultative service on setting up GMP, HACCP and ISO 22000 system in a hotel or food service sector.

Food Service Manager Duties & Responsibilities

To write an effective food service manager job description, begin by listing detailed duties, responsibilities and expectations. We have included food service manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Must use discretion and independent judgment, plan, organize, direct and evaluate all phases of the department
Have as your primary responsibility of supervision of staff, including the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward, or discipline employees, to adjust their grievances, or to recommend such action
Use independent discretion and judgment with respect to supervisory and management decisions and recommendations
Not provide direct patient care
Supervise inmate workers
Engage with strategic accounts to build a business rapport, recommend strategies for fresh foods and foodservice growth at the operator level
Make customer recommendations of preparation methods, merchandising and display equipment when appropriate
Complete and submit all administrative paperwork, , comment sheets, schedules, , on or before deadline
Exposure to a variety of environmental conditions, , weather (rain/snow, ) temperature, noise as determined by circumstances at accounts within assigned territory
Direct contact with commercial kitchen equipment including ovens, deep fryers

Food Service Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Food Service Manager

List any licenses or certifications required by the position: TIPS, CPR, FDA, HACCP, UK, CDM

Education for Food Service Manager

Typically a job would require a certain level of education.

Employers hiring for the food service manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Food Service management, Restaurant Management, Hospitality, Management, Culinary Arts, Culinary, Business/Administration, Hospitality Administration, Nutrition

Skills for Food Service Manager

Desired skills for food service manager include:

Math
Measures
Scales
Tares to accurately weigh and label products
Weight measures
Weights
Microsoft Office applications
Sodexo Food Management Systems
Is proficient in computer skills and report management experience
HACCP in a large volume facility

Desired experience for food service manager includes:

At least three (3) years’ work experience, or equivalent, in a position with administrative responsibilities
Ability to maintain operating relationship with medical care and administrative activities of the facility, can communicate with personnel of all levels, solve problems, evaluate and prepare statistical material for budget and cost control, confer with administrative personnel regarding departmental activities, direct the work of the Food Services Department personnel, and to represent the department at facility staff meetings
Familiar with all aspects of nutrition care functions, including diet therapy and education
Requires extensive knowledge of the practices and materials used in food service procedures
Proficiency with computer systems preferred
Demonstrates effective personnel interactions, communication skills, and problem solving techniques

Food Service Manager Examples

1

Food Service Manager Job Description

Job Description Example
Our growing company is looking for a food service manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for food service manager
  • Providing the customer with a consistent quality food service experience
  • Supervising and scheduling of around 40 frontline employees
  • Ensuring high quality customer satisfaction
  • Oversight of the front-of-the-house operations in the independent living dining room, the tray line service for the healthcare residents
  • Create and execute the business plan through the annual business cycle
  • Work to expand offerings to match company values and employee preferences
  • Provide on-the-floor planning, coordination, and controlling of Derby Dining Center’s food production platforms and food production support areas
  • Work with professional staff to establish policy and develop instructions and training documents for HACCP and Food Safety programs
  • Work with professional staff to establish policy and instructions and training documents for equipment cleaning and maintenance
  • Develop and maintain good working relationships with USS, professional management staff, student employees, and students
Qualifications for food service manager
  • Food safety knowledge as dictated by the Federal Food Code
  • Understanding of financials and profit and loss statements
  • The ability to manage, maintain, operate, and perform routine maintenance on food service equipment
  • Excellent time management, including multitasking
  • Must have team building skills and demonstrate teamwork up to and including the ability to enhance team members’ performance
  • Associates Degree (A.A) in Restaurant Management or equivalent from a two-year college or technical school
2

Food Service Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of food service manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for food service manager
  • Must be ServSafe Certified or have the ability to certify within 3 months
  • Manage the dining operation (Caferteria/ Residential Dining Facility) in conjuntion with the Food Service Director
  • Opening and closing the food service operation
  • Ultimate responsibility and accountability for customer and company P&L for designated Foodservice accounts in a specific geographic area
  • Ensures distribution voids are closed
  • Oversees top key foodservice customers
  • Allocates time to ensure adequate account coverage and service levels
  • Builds and delivers cost plan
  • Hires, schedules, and training for food service staff
  • Ability to resolve customer complaints
Qualifications for food service manager
  • Four year degree in secondary education, or degree/certificate in culinary program, or equivalent experience
  • Should be familiar with technical business applications MS Office programs, smart phone, and be comfortable with using same tools in selling environment
  • Must be able to work a shift that may include weekend days, holidays
  • Have oversight of day-to-day operations (tray service with small retail bistro)
  • Has food production experience and a strong background in safety and sanitation compliance
  • Leadership skills to train & develop strong work teams, employees in a fast paced environment
3

Food Service Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of food service manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for food service manager
  • Help maintain all kitchen areas for Regulatory compliance including safety and sanitation
  • Client relations through resident satisfaction
  • Maintenance of payroll records
  • Financial and Human Resources (HR) functions
  • Assumes all responsibilities in absences of GM
  • Oversight of the independent living dining room
  • Manages and engages around 15 employees
  • Oversees catering events including meeting with clients, menu development and billing
  • Completes inventory and ordering for FOH food service needs
  • Maintains Sodexo Point of Sales system, including some programing and reporting
Qualifications for food service manager
  • Offer us a work history demonstrating strong leadership skills, previous supervisory experience and the ability to work collaboratively
  • Has the ability to speak clearly and politely to management, associates, and customers when conveying information, using correct grammar when speaking and not using slang terms
  • Proven personnel management skills understanding of program management and meeting contract deliverables
  • Maintain Food Handlers and Food Safety Certification as required by County
  • Proficient in Microsoft Office tools and applications
  • Must have experience in trade spending management
4

Food Service Manager Job Description

Job Description Example
Our company is hiring for a food service manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for food service manager
  • HACCP compliance and enforcing sanitation and safety guidelines
  • Ensuring Sodexo Standards
  • Oversees expenditures and monitors unit financials
  • Oversight of all retail food service areas including branded concepts
  • Compliance with HACCP and Food Safety
  • Training all employees to provide flawless customer service
  • Consistent multi-tasking, changing priorities quickly and approaching work in a very systematic way to ensure there are absolutely no barriers to providing our customers with stellar service
  • Creates shift sheets
  • Manages bar and event beverage consumption, by ensuring that every transaction is accounted for
  • Assists the Food and Beverage Director with recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action
Qualifications for food service manager
  • HACCP and Food Safety certification
  • Completion of Introduction to Supervision within six months of employment
  • Perform tray assessments, training, stocking/inventory of the floors
  • Campus/university food service management experience or other high volume environments
  • Has a work history demonstrating strong leadership skills, previous management experience and the ability to work collaboratively
  • Manage the daily food production including retail management and patient services
5

Food Service Manager Job Description

Job Description Example
Our growing company is hiring for a food service manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for food service manager
  • Produces reports to management and accounting department by maintaining accurate daily and weekly punch details for service staff, processing daily sales reports and other reports as requested
  • Enforces policies requiring the confirmation of legal drinking age and discontinuing service to intoxicated guests
  • Maintains customer satisfaction by handling customer inquiries, concerns or comments and providing solutions
  • Primary duty is management and coordination, however the Food & Beverage Service Manager may be required to fill in as bartender, server, host, to relieve staff during peak service hours
  • Assists Food & Beverage Director in the delivery of staff meetings
  • Oversight of day-to-day culinary operations for patient dining/retail/catering
  • Hands-on training and development of the staff
  • HACCP, training, leading, managing the team
Qualifications for food service manager
  • Be proficient in use of online Food Management Systems for menu/recipe planning, ordering and inventory
  • Be a multi-tasker, organized, innovative and an effective leader who can motivate their staff
  • Intermediate computer application skills to include food service applications such as point of sale and inventory control software
  • Experience in a high volume multiple station Student Resident Dining operation with board plans
  • A strong background in excellent operational performance, leading a team to greatness strong client communication and relationship skills
  • Experience with Project management and working through remodel/redesign – with end goal of the Resident Dining program being THE Destination on campus

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