Health Unit Coordinator Job Description
Health unit coordinator
provides clerical support to the patient care unit through ensuring patient medical record is properly assembled, accurately transcribing orders and enters Consults into the computer if applicable.
Health Unit Coordinator Duties & Responsibilities
To write an effective health unit coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included health unit coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Uses human and material resources in a cost-effective manner to facilitate patients expected length of stay
Ensures proper closing of charts
Acts as receptionist and answers telephone, relays messages, places calls
Receives and relays messages with accuracy from other departments, Lab, X-ray, Admitting
Contacts Patient Concierge or addresses patients/family issues with appropriate department head and acts as a patient advocate to ensure proper patient comfort by alerting nursing staff of patients' needs (e.g., pain, anxiety)
Acts as a receptionist for the patient care area
Answers telephone calls, relays messages, greets and assists visitors, transcribes orders under supervision of RN Schedules diagnostic tests, clinical appointments, and consultations
Works with charge nurse to coordinate the scheduling of tests, lab work and other department procedures
Maintains informational sources such as brain board, daily census, diet sheets, vital signs and weight board test results, and blood board
Be a key person within the nursing unit, who provides overall administrative and technical assistance and support in the operation of the assigned nursing unit
Health Unit Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Health Unit Coordinator
List any licenses or certifications required by the position: BLS, HUC, CPR, CNA, BCLS, AHA
Education for Health Unit Coordinator
Typically a job would require a certain level of education.
Employers hiring for the health unit coordinator job most commonly would prefer for their future employee to have a relevant degree such as Collage and Associate Degree in Business, Education, Medical Terminology, Computer, English, General Education, Health Care, Health Science, Psychology, Sociology
Skills for Health Unit Coordinator
Desired skills for health unit coordinator include:
Medical terminology
Medical terminology and computer applications
Regulatory requirements
Basic medical terminology
Computerized Cerner documentation
Window’s based applications
General clerical practices and procedures
Patient care standards normally obtained through completion of CNA certification
Electronic medical record EPIC
English and spelling to perform various non-clinical duties
Desired experience for health unit coordinator includes:
Requires full range of motion, manual and finger dexterity and eye-hand coordination
Requires frequent data entry, standing and walking for extensive periods of time
Requires normal or corrected speech, hearing and vision
Requires some exposure to communicable disease or body fluids
Successful passing of written pre-assessment required
Or 1-2 years of demonstrated HUC experience if HUC Vo-Tech training has not been completed
Health Unit Coordinator Examples
1
Health Unit Coordinator Job Description
Job Description Example
Our company is searching for experienced candidates for the position of health unit coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for health unit coordinator
- Coordinates information to facilitate care progression of patients, making sure all discharge information is assembled for discharge to home or transfers to skill nursing facilities, TCUs
- Accurately transcribe orders for patient plan of care
- Perform computer and order entry
- Assist in scheduling appointments and transportation for residents
- Accurately maintain patient chart and unit records according to procedure
- Establish and maintain daily communication with team and other departments
- Assist with the ordering of unit and patient care supplies (i.e., I-meds, IV poles, forms and paper supplies, rental supplies)
- Process and follow up on work order requests for any unit repairs
- Sorts, identifies and distributes mail
- Provide support services for the Center for Medically Fragile Children including answering phones, taking orders, ordering supplies & tracking facility statistics
Qualifications for health unit coordinator
- Must be able to accurately relate information concerning a patient's condition
- Must have functional knowledge in field of practice
- Must be knowledgeable of practices and procedures the laws, regulations, and guidelines governing functions in the post-acute care facility
- Completion of St
- Previous experience as a unit clerk preferred, but on the job training provided
- Must have one year of healthcare experience
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Health Unit Coordinator Job Description
Job Description Example
Our growing company is looking for a health unit coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for health unit coordinator
- Care Delivery Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail
- Collaborative Practice Maintains office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines
- Education & Development Constructively receives feedback and direction
- Collaborate with team members to coordinate department activities and flow of information between teams and other departments
- Prepare medical record on admission, maintain all active medical records in designated order
- Maintain security of all patient medical records and security of the nurse’s station and acute and ER area
- Assist in preparation of the appropriate forms for lab and radiology tests
- Accurately transcribe physician and nursing orders to the appropriate forms for the patient care plan
- Manage and troubleshoot communication systems
- Maintain on call schedules for services and communication tools
Qualifications for health unit coordinator
- Must be able to successfully pass a Customer Service test, Spelling test, and Basic Computer Skills test with a minimum score of 80%
- Must be able to type 20 words-per-minute with a maximum of three errors
- Must be able to communicate effectively with patients, families, and hospital staff
- Must be able to complete the Health Unit Coordinator checklist within three months of employment
- Customer service or clerical experience preferred
- Certification from the Health Unit Coordinator Program preferred
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Health Unit Coordinator Job Description
Job Description Example
Our company is growing rapidly and is hiring for a health unit coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for health unit coordinator
- Document communication in EPIC
- Transcribe written orders
- Maintain/order office supplies
- Assist in maintenance of unit statistics and in bed assignment process
- Perform clerical and receptionist duties for the unit
- Provide the first contact for patients and visitors in the unit, so customer service is a key role
- Assist the staff, nursing supervisor and unit manager in planning, implementing and evaluating the activities in the nurse’s station
- Organize records
- Perform unit specific duties as appropriate
- Performs receptionist and support duties at the assigned unit
Qualifications for health unit coordinator
- 1-2 years experience as a receptionist/secretary preferred
- One (1) year of experience performing secretarial duties in healthcare or equivalent training in a recognized healthcare program
- One (1) year of post high school education
- Manual dexterity sufficient to perform the basic functions of the job
- Requires frequent computer entry and sitting
- Requires normal or corrected vision, hearing and speech
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Health Unit Coordinator Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of health unit coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for health unit coordinator
- Must be willing to work in all Mother Baby units
- Completes any other assignments or projects as directed by the Supervisor
- Ensures families are in the correct area during patients' surgery and are checked into the surgical family waiting room and identifies special needs of our families and resolves promptly
- Establishes and maintains effective working relationships with patients, family members, physicians, and staff as reflective in Press Ganey scores by ensuring positive customer service atmosphere and interactions in waiting room
- Facilitates arrival of patient and families to UMPC facilities, enters patient information for use in the Surgical Tracking Board and works with IT to trouble shoot technical issues and assists pre op by taking patients to pre op and providing individual instruction to each patient and retrieves families from pre op area once patient is ready throughout the day
- Follows recommended department guidelines for informing families/visitors of surgery process, triaging numerous calls between OR, PACU, doctors, and families and maintaining accurate records of status of patients for families and location of families for doctors
- Maintains a clean, well stocked, and healthy environment in the Family Lounge for the families, maintains families' personal items in lockers and provides way finding for families and lost visitors to include escort and transportation service
- Provides conflict resolution as needed before triaging complaints or issues to Liaison supervisor and/or Patient Relations
- Provides warm hand off of families to PACU or OR when family lounge closes
- Serves as a liaison between patients, families, doctors, and the staff as a whole by providing support and communication for patients, families, visitors, surgeons and staff throughout the peri-operative process , providing families with information as the patient proceeds through the operating room, PACU, and other areas
Qualifications for health unit coordinator
- 1 year experience performing secretarial duties in health care or equivalent training in a recognized health care program
- Clerical or customer service experience
- Ongoing need for employee to see to utilize a wide variety of information including organizing and completing documentation and forms, accessing and entering computer information, and identify needs and emergencies
- Manual dexterity of hands and fingers to manipulate computers and type information, handle documents and files, and retrieve equipment and supplies
- Expected to bend, lift, and carry patient files, documents, equipment, and supplies
- Ability to adapt well to stressful situations
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Health Unit Coordinator Job Description
Job Description Example
Our company is hiring for a health unit coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for health unit coordinator
- Prioritizes and transcribes written doctor's orders under the supervision of the RN
- Respond to call lights and direct the inquiry to the appropriate party
- Greet and assist patients, visitors, physicians, students, and staff
- Facilitate communication of patient information, working within the unit with other units and departments
- Answer multi-line telephones answering the caller’s questions or directing the caller to the appropriate party
- Provide unit support by assisting with bed assignments and maintaining accurate patient locations in Epic
- Assist in the onboarding and training of new employees to ensure all employees receive consistent and accurate information
- Maintains the patients charts from admission through discharge, ensures that all necessary documents are in the chart before procedures, and is responsible for filing reports and preparing the charts for transfer to Medical Records if using paper chart
- Demonstrates competency with regards to computer skills necessary for job functions
- If completed appropriate portion of CRIM class for monitor interpretation and has demonstrated competency in Cardiac Rhythm interpretation may be assigned telemetry monitoring duties
Qualifications for health unit coordinator
- Respects and protects confidential data and patient confidences
- Can work cooperatively with all members of the patient care team across units
- Graduate of a vocational/technical school program for Health Unit Coordinator
- Minimum of one year as a HUC in a general, acute–care hospital or unit secretary position in non-acute care setting
- Unit coordinator course preferred
- Completion of a hospital unit secretary program or 5+ years of relevant experience