Housing Coordinator Job Description
Housing Coordinator Duties & Responsibilities
To write an effective housing coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included housing coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Housing Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Housing Coordinator
List any licenses or certifications required by the position: CPR, CPI, HUD, EMT, OEC, AED, MA, VIP, FERPA, AICP
Education for Housing Coordinator
Typically a job would require a certain level of education.
Employers hiring for the housing coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Communication, Career Services, Leadership, Information Systems, Business Communications, Management, Human Services, Business, Health
Skills for Housing Coordinator
Desired skills for housing coordinator include:
Desired experience for housing coordinator includes:
Housing Coordinator Examples
Housing Coordinator Job Description
- Post all open student positions, interview, hire and oversee student staff in the Wolman Housing Office
- Coordinate, prepare and utilize the database for mailings to students and parents using I
- Provide administrative assistance to the Assistant Director & Associate Director of Housing however needed
- Communicate to various contacts throughout Homewood campus for yearly updates in the Living at Hopkins Guidebook
- Provide general guidance and counsel on programs, policies, and services
- Serve as a basic information resource to other departments
- Create and implement a strong plan for program growth
- Maintain a positive and strong social media and web presence with the direction and support of the Marketing and Communications team
- Serve as the contact and main customer service point for all incoming inquires for housing needs
- Initiate and execute contracts for all summer groups
- Work within the budget provided and recommend appropriate increases as needed
- Actively participate in monthly forecasting
- Create and implement a staffing plan to operate 24 hour desk coverage, cleaning services, and other needs while buildings are being utilized for Summer Conference Housing
- Work closely with Enrollment Management in creating seamless messaging for “seeblue
- Create and maintain summer housing database
- Provide support and guidance to customers through the contract process, including but not limited to, on-site building tours, email communication, and phone conversations
Housing Coordinator Job Description
- Assist in other projects in the department as needed throughout the year
- Provides the initial response to departmental, student, family, and administrative inquiries regarding housing assignment policies, the housing assignments process and student status in the process
- Maintains current vacancy listings for the undergraduate housing system
- Serves as the primary data entry and operations staff member for the Odyssey Housing Information System computer program
- Serves as a backup clerical staff and receptionist during breaks, absences, and during peak phone and walk-in-contact periods
- Conduct regular inspections of the student housing facility and student units
- Manages academic year and summer housing assignments and room changes requested through Residence Life, resident move outs, lock change requests, processing room changes that occur as part of room or facility consolidation needs, and managing the break housing process
- Manages day-to-day key and card access support needs for the department
- Research and reconcile housing application fees and prepayments collected through Housing Operations and University systems
- Respond to escalated parent and student concerns, coordinate with other housing supervisors to research issues and provide follow up
- The Residential Coordinator will also be required to live in the residence hall 12 months per year
- Proficient computer skills and knowledge of word processing and database software such as Microsoft Office Suite, Yardi, Reqlogic, Payscan
- Answers calls, returns e-mails and voicemails
- No Shows and Late Cancels daily
- Reviews and audist third parties and consolidate
- Collaborate with the Business Operations Coordinator (BOC) on steps involved with the Daily Deposit Reconciliation
Housing Coordinator Job Description
- Act as a representative of the Business Management group in the assigned HRL neighborhood
- Provide backup support to the BOC and/or the BFM as assigned by the Director of Housing Services and Finance during periods of high personnel turnover or periods of leave/absence
- Actively support and comply with all university policies, HRL regulations, and departmental vision and goals
- Develop and maintain positive working relationships with other University departments (i.e., General Accounting, Fiscal Services, Parking Services, Meal Plan Office, Cash Office/Treasury Services, Purchasing, Accounts Payable, Transportation Services, University Life)
- Perform other duties as assigned by the BFM, the Housing directors or the Chief Housing Officer
- Represents/speaks on behalf of University Housing at various Admissions/recruiting events for students/parents throughout the year
- Effectively working with Event Managers to ensure the details of the client events are fully covered, attend pre-convention meetings
- Provide outstanding customer service when working on booking details with clients for group and individual reservations
- Confirm, code, and process reservations in the reservation tracking system
- Ensure receipt of necessary contracts and insurance documentation for external vendors
- Bachelor’s degree in accounting, finance, and/or management, or a closely related field
- Educational background including a major in some aspect of higher education, preferably in student personnel, counseling, or administration
- Family Educational Rights and Privacy Act (FERPA) certification
- Must have knowledge and experience with Microsoft Office Software Package and Conference Programmer
- Efficiently manage day to day administrative tasks
- Ability to work in a fast paced environment and keep a high level of customer service
Housing Coordinator Job Description
- Timely and accurate delivery of billing to the Event Planner and Accounting
- Work closely with the Front Office staff to ensure smooth arrival and departure experience
- Create client resumes and coversheets, identify and execute any VIP request, and reserve complimentary certificates and suites
- Schedule and verify all post event client follow up is completed
- Assist Event Managers in BEO/SOE, Resumes, Cover Sheets and agenda entry in CI/TY
- Coordinate efforts with room control to ensure YIP/Staff and special room requests are blocked in PMS system
- Meets with housing developers to discuss affordability requirements
- Receives, reviews, and approves developers’ documents for affordable housing obligations
- Tracks developers’ in-lieu of payments and unit production
- Oversees and continues to refine process to collect required documentation and prepare documentation to secure long-term affordability of ARO units
- High school degree is required, associate degree preferred
- Ability to exercise sound judgment and decision making skills in a highly political environment
- Professional experience within Higher Education
- Experience utilizing a database system to perform job duties
- Experience serving in a customer service role
- Experience interpreting and communicating policies to students and customers
Housing Coordinator Job Description
- Places and manages permit holds with Department of Buildings
- Educates developers, City staff, and the community on the City’s affordability requirements
- Works with Department of Planning & Development (DPD) staff to manage project pipeline
- Keeps abreast of national and international inclusionary housing policies and best practices in order to ensure efficient and innovative implementation of Chicago’s programs
- Acts as a liaison with City Departments, community organizations, governmental agencies, and developers for the purpose of providing expert technical assistance pertaining to affordability requirements
- Ensures that program remains in compliance with the Affordable Requirements Ordinance, and reviews and updates rules and regulations as needed
- Compiles and prepares narrative summaries and statistical reports of program activities
- Maintains ARO website
- Identify assessment best practices and assist in the development of community and activities that support the implementation of the Residential Curriculum
- Provide guidance and support to staff, residents, and resident groups in planning and developing programs to meet the diverse needs of the community
- A proven ability to think critically about a problem and present and implement solutions
- Experience working within Housing & Residence Life
- Experience utilizing StarRez or other Housing Management Software
- Master’s degree or above in Urban Planning, Geography, Public Administration, Public Policy, Economics, Architecture, or any other Social Sciences
- Previous experience designing affordable housing policy
- Proficiency in GIS/Mapping Software