Investigations Manager Job Description
Investigations Manager Duties & Responsibilities
To write an effective investigations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included investigations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Investigations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Investigations Manager
List any licenses or certifications required by the position: CAMS, CFE, CFI, CPR, AED, PCI, CPA, WZ, ACAMS, JD
Education for Investigations Manager
Typically a job would require a certain level of education.
Employers hiring for the investigations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Criminal Justice, Business, Management, Accounting, Finance, Education, Law, Graduate, Engineering, Law Enforcement
Skills for Investigations Manager
Desired skills for investigations manager include:
Desired experience for investigations manager includes:
Investigations Manager Examples
Investigations Manager Job Description
- Participate in investigations and initiatives by providing expertise, consulting and computer forensic services
- Evaluate staff performance and provide feedback via informal discussions, quarterly/semi annual performance sessions and the annual review process
- Manage the flow of investigation cases (STR, No STR, and Risk Appetite) ensuring that all cases are worked in a timely manner and overall queue(s) of work are within agreed upon benchmarks
- Provide ongoing coaching to AML Managers and AML Investigators to ensure sufficient training is in place and ongoing coaching is delivered
- Provide guidance through strong AML knowledge and support with respect to finalizing STRs, TFA, PEP, ABAC and other related investigations
- Ensure consistent investigations standards exist globally, provide relevant training programs and ensure team is kept up to date with current AML issues, trends and typologies
- Work with the Head of the FIU and other FIU team managers to enhance the overall efficiency and effectiveness of AML review and investigation processes including the development of production metrics and reporting, as needed
- Work with the Insights and Analytics team to enhance the effectiveness AML rules and investigations and ensure workloads remain within stipulated timelines by the CAMLO
- Manages the investigation process with a focus on gathering electronic evidence for investigations related to Internet, mobile banking, call center, and e-commerce fraud
- Ensure effective functioning of the internal investigations process through accurately and timely recording of case information in a centralized database
- Knowledge & Experience / Qualifications – At least 10 years of experience in the investigation of complex financial crime within the public sector or within a financial institution
- Minimum of ten years proven and progressive Investigative, Compliance, Legal, and/or Audit experience or equivalent
- Knowledge of all aspects of AML and Financial Crime Compliance
- Ten years related banking experience of which five must be in a supervisory capacity
- Requires CAMS (Certified Anti Money Laundering Specialist) designation or similar certification required
- Strong analytical aptitude, with ability to assess risk and evaluate tradeoffs
Investigations Manager Job Description
- Manage the rollout of BSA-AML risk management tools and methodologies across the Bank
- Work in conjunction with other functional areas of the Bank to ensure the enterprise level BSA-AML objectives are being met
- Cultivate intimate knowledge of clients through regular engagement and intrusion analysis of client environment and sector
- Participate in on-call rotation for IMs – 24x7x365
- Publish security advisory notifications to customers
- Conduct quality assurance for all MSS processes
- Conduct online forensic investigations of OT and IT devices in customer environment
- Conduct online analysis and provide guidance from anomalies generated from data analytics in OT environments
- Review device logs, packet capture, and all forms of telemetry
- Maintain up-to-date information in secure case management system
- Exercise good judgment when making decisions balancing risk and client experience
- Experience with formal coaching of a group of employees
- Ability to problem solve and facilitate solutions
- Ability to interpret exception-based reports such as XBR to detect fraud at POS transactions
- Excellent communication skills, strong interviewing skills
- Ability to understand complex fraud schemes and assimilate information quickly
Investigations Manager Job Description
- Ensure that effective development plans are in place for each team member and that these provide a balance between supporting both individual and business goals and objectives
- Maintain and continuously improve core metrics
- Work with internal stakeholders to develop a global investigative strategy to address product integrity issues on our Marketplace
- Lead a team of investigators to identify, develop and build strategic cases for a range of enforcement actions
- Define program milestones and regularly report on program goals to internal stakeholders
- Work with cross-functional and global teams on specific business use cases for enforcement action
- Develop and maintain key relationships with external stakeholders including government agencies and associations on product integrity issues
- Participate in external meetings focused on product integrity issues
- Use data to detect trends and drive critical business decisions
- Coordinating and working with global stakeholders
- Minimum 5-10 years of experience in investigations, preferably in a corporate setting and/ or law firm
- Ability to collect and analyze data, evaluate information and systems and prepare reports, memos, summaries and analyses of findings
- Must demonstrate the ability to be Investigative skills with cyber research
- Wicklander-Zulawski or Reid certification
- Project management skills – Able to manage multiple workstreams involving multiple partners and groups and be able to make decisions autonomously
- Experience in investigative work preferred
Investigations Manager Job Description
- Conduct on-site investigations for Fund-related and ABSS personnel-related matters
- Manage all training programs related to maintenance of security services contract
- Liaison with key ABSS Regional support staff, Security Officer's Management Branch officials, and key IMF Security Division (SE) personnel while conducting job duties in accordance with the performance requirements of the IMF contract
- Coordinate security officer training activities for security (ad hoc, new officer, specialized, off-site, On the Job Training, continuing education and quarterly training) to include the development of pro-active programs to prevent the lack of updated security training materials
- Maintain all contractual responsibilities, goals, objectives, and functions
- Manage the metrics program for key performance indicators
- Conduct 6-month review of assigned operational procedures (Post Orders)
- Suggesting improvements, and initiating in lamentation as authorized by the MSS and/or IMF security official
- Provide contract-related operational briefing to client during weekly meetings
- Develop, manage, and report on inspection programs
- Inform management of any system, tool or equipment that is not available to perform daily task
- Ensure that strict access control to Forensic premises and documents is exercised and ensure adherence to the Clean Desk Policy
- Previous supervisory/management experience with direct reports is preferred
- Degree in Banking and Finance / Accountancy with experience in FX, MM and NDF Process, Settlements or Investigations
- Strong knowledge of FX Cash Products (FX, MM, NDF)
- Strong understanding of the end-to-end processes in the Confirmations and/or Settlements area
Investigations Manager Job Description
- Assist with structure, design, and successful implementation of all wire system upgrades - including testing and training
- Train and/or participate in identifying training needs and opportunities for Investigation Writers
- Directing all activities of the Pre-Payment Review team in assigned territory
- Coordinates the analysis of provider utilization patterns and trends and of provider billing and financial data and supervises the case inventory to include monitoring of aging and priority
- Oversees the integration of various computer systems in the Unit, to include monitoring of aging and priority
- Coordinates the review of documentation to ensure validity and applicability of data, the preparation of written summaries of the investigations
- Works to maintain a quality assurance and improvement program
- Assists in intake and analysis of new reports/allegations, including identifying potential legal and policy issues and recommending appropriate investigators
- Assists Director, Internal Investigations with risk assessments, trend analysis, and compiling audit responses
- Has responsibility for MEAP (Middle East, Africa and Pakistan) investigations
- Detail orientated with the ability to multi-task, prioritise work assignments and consistently deliver to a high standard (quantity and quality)
- The ability to understand and articulate Risk concerns through the Daily Business
- Strong experience on commercial databases open sources on the Web
- Superior ability to analyze and make a judgment of the risk relevance of certain legal or regulatory matters or other adverse findings
- High School Diploma, equivalent certification, or GED or military experience
- At least 3 years of investigative experience or at least 3 years AML experience