Manager, Investigations Job Description
Manager, Investigations Duties & Responsibilities
To write an effective manager, investigations job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, investigations job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Investigations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Investigations
List any licenses or certifications required by the position: CAMS, CFE, CFI, CPR, AED, PCI, CPA, WZ, ACAMS, JD
Education for Manager, Investigations
Typically a job would require a certain level of education.
Employers hiring for the manager, investigations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Criminal Justice, Business, Management, Accounting, Finance, Education, Law, Graduate, Engineering, Law Enforcement
Skills for Manager, Investigations
Desired skills for manager, investigations include:
Desired experience for manager, investigations includes:
Manager, Investigations Examples
Manager, Investigations Job Description
- Provide fundamental excellence in research
- Provide fundamental excellence in analysis and writing and quality control
- Focus on group cooperation and knowledge building
- Focus on active personal performance improvement and growth
- Maintain active communication with clients to manage expectations, ensure satisfaction, and make sure proper research scope is used and findings are clear to the team
- Lead daily investigation workflow, controls and results metrics for the team
- Assess internal trends, external regulatory & law enforcement environment to make recommendations, understand risk areas and alter or add to current processes
- Participate in regulatory exams and internal audits focused on the AML operational process
- Oversee complex financial investigations, sanctions reviews, or other AML Processes
- Manage a team of analysts who will perform a centralized review function to capture, document and assess an individual customer's BSA-AML risks
- Some flexibility in work hours worked, to cater to team oversight responsibilities, 24/7 business needs, and management needs
- Proficiency with Microsoft Office (Microsoft PowerPoint, Word, Excel)
- Thorough knowledge of BOW's host systems the BSA-related suspicious activity detection systems
- Provides subject matter expertise in identification and retain/close resolution of High Risk Businesses
- Proficiency with personal computers relevant mainframe systems and software package
- Investigative certifications preferred but not required
Manager, Investigations Job Description
- Monitors quality and recommends alternate solutions to problems
- Facilitates in interview of fraud suspects
- Provides depositions on civil cases
- Handles the most complex and confidential or sensitive investigations
- Ensures compliance with all laws & legislation governing investigations
- Administers undercover operations and activities
- Maintains excellent rapport with local, state and federal law enforcement agencies and develops and maintains networking opportunities
- Liaising with key stakeholders such as IMG, Legal, Audit and Compliance external counsel, in order to ensure the effective conduct of global regulatory investigations
- Plan, direct and organise the day-to-day operation of a global Fraud Detection Team across our global TRMS locations involving multiple marketplaces
- Develop and execute strategies to support our culture of continuous improvement and assist the delivery of products and services to meet our customer and business needs
- Certified Professional Investigator (CPI), Certified Internal Auditor and/ or Certified Fraud Examiner (CPE) or equivalent preferred
- Experience with investigating allegations of employee misconduct in a corporate setting, federal law enforcement agency or intelligence agency
- Knowledgeable of best practices with respect to all aspects of investigations (e.g., conducting interviews, case management, reporting)
- Experience with reviewing existing investigations procedures and protocols to ensure their consistency with industry best practices
- Experience managing and maintaining a case management system
- Ability to manage complex, high profile or sensitive investigations
Manager, Investigations Job Description
- The responsibilities in this position may span over multiple processes and functions and locations
- Provide focused feedback loops for managers and investigators based on crisp performance and quality data
- Support teams in devising solutions to prevent situations which result in high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues
- Participate in drafting and presenting deep-dive documents and policy change proposals
- Own and/or manage projects designed to improve operational and process efficiency
- Use data to analyze trends, predict and fix problems before they happen
- Manage the escalation process including the research, identify root cause, resolving actions and preventative action for Product Quality escalations
- The responsibilities in this position may span over multiple processes and functions
- Oversee day-to-day departmental activities
- Implement and manage a periodic quality assurance program for FIU reviews
- Participate in and contribute to required office / stakeholder meetings
- This role reports directly to the AML Investigations Team Leader or the AML Investigations Director
- Specifically this role involves overseeing and supplementing special investigations concerning legal/regulatory inquiries, filings and actions, adverse media reports and other high profile matters potentially posing financial crime, regulatory or reputational risk,taking into account various AML risk factors and indicators to determine if a Suspicious Activity Report (SAR) requires completion
- Some knowledge of EFT systems used to move funds intra or interbank
- Experience with tools used for aggregating, organizing, and analyzing large amounts of data using tools like Excel, Access
- Ability to effectively communicate, coordinate, collaborate, and gain the trust of business stakeholders, technical personnel, and external resources
Manager, Investigations Job Description
- Assist with oversight of large scale special events to include, but not limited to Spring Meetings, Annual Meetings, and IMF Christmas party
- Maintain sound and effective labor relations with Allied-Barton Security Services employees and Allied-Barton Security Services Regional Support staff
- Develop, manage, and maintain all requirements necessary to meet local and national regulatory requirements, to include but not limited to licensing and credentials
- Providing recommendations for disciplinary actions on employee violations
- Serve as member of employee promotions board, and provide input for final recommendation
- Must be able to work flexible hours outside of the normal working hours to facilitate and meet the goals/objectives of security operations and undertake other ad hoc assignments as necessary to meet the goals of security operations
- Participates in defining the audit’s scope
- Develops, manages, and ensures the international/investigations associates successfully complete all task associated with the daily processing of international US dollar and foreign currency wires
- Hires, trains, and motivates a bilingual staff to achieve department goals and maintain compliance with all regulatory requirements
- Assist with vendor management duties required for the international wire system, ongoing vendor management and third party risk
- The ability to contribute and challenge within a team to improve performance will be essential, along with the ability to communicate with peers and senior members of the team
- At least 15 years of law enforcement background
- Investigative background in a Corporate environment
- Certification/license as CFE, LPEC, and IAPP preferred
- 5-10 years of experience managing due diligence background investigations and asset tracing on companies and executives
- Strong business acumen and understanding of U.S. and international legal systems and court systems
Manager, Investigations Job Description
- Operates independently with well-defined expectations, under the supervision of the Director, Internal Investigations based in Chicago
- Reports to Director, Internal Investigations based in Chicago
- Identify internal control deficiencies opportunities to enhance operational efficiency and effectiveness, and communicate these results in written reports
- Act as key advisor to the Director, Global Investigations, on matters of security
- Act as the primary Corporate Security liaison with the Los Angeles operations management team, Los Angeles World Airport Police and the Federal Bureau of Investigation
- Develop and maintain relationships with law enforcement entities at locations within assigned region
- Work with operations management to facilitate cooperation with and from governmental regulatory partners
- Manage the Phoenix Security Services team and oversee physical security measures as implemented for the Phoenix campus (to include all facilities)
- Assist with the establishment of preventative measures that executives, flight operations, crew, passengers and security personnel can take to reduce risks from crimes such as kidnapping, sabotage, extortion, harassment, illegal trafficking and acts of terrorism
- Assist with the establishment of training procedures and emergency planning
- ACAMS certification, or CFE, or CRCM certification
- Sound judgment and communication and people skills in order to effectively interact with staff, branches, regulators and complainants
- Good management, communication and decision-making skills to lead and manage staff and to support effective teamwork and relationship management
- Five or more years directly relevant investment industry experience with an IIROC or MFDA member firm, preferably within a similar role
- Experience with data analysis in Microsoft Excel, similar program, or more advanced programs such as SQL, OBIEE
- Relevant industry experience across Operations, Risk, Fraud investigations etc