IT Associate Job Description

IT Associate Job Description

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IT associate provides technical support related to classroom technology, learning management systems, video recording, video conferencing and other collaboration tools to faculty and staff.

IT Associate Duties & Responsibilities

To write an effective IT associate job description, begin by listing detailed duties, responsibilities and expectations. We have included IT associate job description templates that you can modify and use.

Sample responsibilities for this position include:

May be responsible for managing training and travel budget for India team members
Lead team of 3 to 5 Business Objects developers based in Hyderabad office reporting to IT manager located in US
Develop team goals, objectives and approaches from objectives provided by IT Manager
Lead IT team members to meet goals and metrics related to quality, staffing, financial reporting and performance
Communicate and implement department vision
Assist IT Manager with annual department and goal planning
Advise senior staff on complex issues
Evaluates and researches marketplace trends and compliance initiatives
Assist with projects as assigned by IT Manager
Assess workload and staffing impact to team and work processing

IT Associate Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for IT Associate

List any licenses or certifications required by the position: CISA, CPA, ITIL, CISSP, PKI, CIA, MCSA, CLARITAS, CCNA, MCSE

Education for IT Associate

Typically a job would require a certain level of education.

Employers hiring for the IT associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Information Technology, Business, Information Systems, Accounting, Technical, Design, Computer, Networking

Skills for IT Associate

Desired skills for IT associate include:

Adobe Creative Cloud
Google Apps
Various video conferencing/collaboration solutions
Windows environment
Data Warehouse Concepts
Database Management Systems and its best practices
ETL Informatica tools
OBIEE / Power BI tools
Business operations and IT concepts
Excellent verbal and written communication skills

Desired experience for IT associate includes:

Quickly comprehend verbal and written instructions of new information
Be able to organize and prioritize workflow and coordinate the work of others
Be able to build good team dynamics, motivate team members and communicate effectively
Must have a Bachelor’s Degree in Business Management with a specialization in Information Technology, Computer Science, Information Systems or a relevant discipline
Must have 1-2 years of IT and/or project management experience, preferably in the retail business
Must be technologically savvy, demonstrating the ability to easily adapt to new and unfamiliar technologies, software, and systems

IT Associate Examples

1

IT Associate Job Description

Job Description Example
Our company is looking for an IT associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT associate
  • Understand customer needs related to SharePoint and collaboration in general through development of strong relationships and compassion for business challenges
  • Identifying, implementing, and maintaining new collaborative solutions to support business goals and objectives through effective collaboration with Customers, PMO groups, Project Managers, SharePoint Developers and Administrators, Business Analysts, and System Analysts
  • Leading the team in maintaining and upgrading existing SharePoint custom applications
  • Building and maintaining excellent working relationships with key leaders and staff across the organization
  • Author business cases for proposed IT projects related to SharePoint, and provide accurate project cost and resource estimates
  • Oversee vendor and contract negotiations in the areas of distributed and application software and maintenance support
  • Analyze software licensing models
  • Work closely with business units to fully understand their requirements
  • Support the evaluation of alternative solutions that may be available from competing suppliers
  • Assist clients in obtaining the approval of funding requests
Qualifications for IT associate
  • Must have the ability to work under immense pressure in order to meet strict deadlines and goals
  • Must have excellent written and verbal communication skills, including the ability to work collaboratively with all level of employees
  • Extensive PC hardware experience (able to build, diagnose, and repair computers
  • Able to work on week-ends and early / late shifts
  • Willing and able to lift a minimum of 30 kg
  • Proven progression within previous roles through strong desire to learn
2

IT Associate Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of IT associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT associate
  • Coordinate holiday events from merchants
  • Assess incoming and outgoing data pertaining to RFP’s, bids and other pertinent intel provided by merchants
  • Analyze data and provide reports
  • Establish and rollout best practices for the Merchant Ops mailbox, a central clearing house for all Merchant requests
  • Assist in the management of cross-functional requests and distribute to appropriate teams ensuring appropriate closeout of request
  • Conduct in-depth analysis and create metrics on types of requests, average days to close, and demand trends within department
  • Document, make recommendations, and provide transition plan for pushing mailbox operations to team
  • Plan and execute the day-to-day activities of IT audit engagements for clients, including system development, package implementation, SSAE 16 readiness assessments, and/or platform reviews
  • Gather interview feedback from candidates and interview team
  • Partner with Recruitment Manager, HRBP, and Compensation to discuss offer parameters as appropriate
Qualifications for IT associate
  • High focus on quality and dependability even during heavy workload phases
  • Science or technological high school degree or above
  • Experience handling business administration planning, forecasting, and data analysis
  • Plans, schedules, and arranges department activities in accomplishing management objectives
  • Work independently and in teams to identify problems of moderate scope and complexity and implement solutions in a dynamic environment
  • Establish and maintain cooperative working relationships with field personnel, business partners, vendors and senior level management
3

IT Associate Job Description

Job Description Example
Our company is looking for an IT associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT associate
  • Develop and test the IT disaster recovery plan in conjunction with the site’s business continuity plan
  • Ensure all IT activities conform to IT security standards and that all data and systems are properly protected
  • Develop backup/restoration/archiving plan
  • Provide tools and technologies to facilitate ad-hoc end-user access to data
  • Input and consolidate information, including but not limited to Component A-123 test of design and operating effectiveness results, NFR tracking analysis, Mission Action Plan Tracking, monthly audit remediation dashboard using SharePoint out-of-the
  • Box features
  • Support client in developing and implementing an ITGC internal control program, using best practices used by Components to comply with A-123, Appendix D and supporting the internal control opinion
  • Support client with monitoring and ensuring controls are properly designed for modified business processes, system transformation and data migration to ensure proper internal controls are designed
  • Assist with preparing, designing and developing for Government review and approval audience-specific presentations and talking points, and being available to support briefings at various DHS component and interagency outreach events
  • Conducts briefings and demonstrations for users to enhance systems productivity
Qualifications for IT associate
  • Deliver results within established timeframes while managing multiple priorities
  • Organize and prioritize workflow and coordinate the work of others
  • Ability to manage multiple vendors providing hosted software solutions ensuring accountability
  • Must have a minimum of 8 years of SharePoint experience
  • Minimum 5 years of experience leveraging SharePoint in the analysis, design, development, implementation, and support of large, complex, enterprise-level solutions
  • Experience in leading major product version upgrades
4

IT Associate Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of IT associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT associate
  • Plan, organize, direct and evaluate the operation and maintenance of the DCC’s Information Systems
  • Oversee the design, development, implementation, maintenance and security of the DCC’s information technology infrastructure, including virtual environments, databases, clinical trials systems, web applications, surveys, server facilities, networks, staffing and training
  • Develop guidelines, policies, and procedures for data and equipment security, information privacy, internal controls, standards and contingency plans
  • Ensure proper staffing resources are identified, recruited and trained to maintain the highest level of service
  • Prepare and maintain operating and capital budgets for the DCC’s Information Systems
  • Act as internal resource for research network directors and the DCC director to operationalize solutions to unique problems
  • Negotiate contracts for hardware and software acquisition
  • Monitor compliance and enforce polices and procedures associated with IT functions, equipment, data security, information privacy and user activities
  • Provide leadership of IT initiatives/process improvements
  • Assist in the planning and implementation of the DCC’s Research and Operational Plan, by establishing short and mid term goals and objectives, identifying needed areas of change and making recommendations to improve operations
Qualifications for IT associate
  • Experience in leading major systems and data migrations
  • Excellent knowledge at the architectural level of SharePoint software engineering
  • Excellent knowledge of new technology trends including Mobile, SaaS, and Collaboration
  • Experience with Agile (or similar/related) methodology is a significant plus
  • Experience with handling internal and external audits
  • Exposure to multi-platform environments
5

IT Associate Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of IT associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT associate
  • Mentor staff by identifying individual strengths and areas for development
  • Support IT staff to achieve peak productivity and quality work
  • Administrative tasks (KRONOS, IT staff meetings)
  • Communicate regularly with team
  • Interact and coordinate with University IT faculty and staff as needed
  • Leading, planning, managing and directing multiple complex projects consisting of project teams
  • Responsible for coordinating, scheduling team building, maintaining working relationships with client functional areas outside of IT
  • Required to achieve the objectives of concurrent projects, with enterprise-wide impact
  • Allocates staff and budget resources as needed to achieve the objectives of projects any of which could span multiple areas and business functions
  • Works in tandem with top management to achieve corporate objectives by directing and leading project teams
Qualifications for IT associate
  • Ability to partner with Technology and Financial Auditors and work within a team
  • Bachelor’s degree in Accounting, Finance, Computer Science, Information Technology, Management Information Systems (MIS), or a related field required
  • CISA, CISSP, CIA, CFE, CPA or CPA candidate a plus
  • Experience in IT systems including controls assessment and technical or operational management, public accounting or internal auditing preferred
  • Knowledge of auditing standards, particularly GAGAS, and experience performing engagements in accordance with auditing standards a plus
  • Cisco network routing and switching certification or equivalent working experience

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