Learning & Development Manager, Learning Job Description
Learning & Development Manager, Learning Duties & Responsibilities
To write an effective learning & development manager, learning job description, begin by listing detailed duties, responsibilities and expectations. We have included learning & development manager, learning job description templates that you can modify and use.
Sample responsibilities for this position include:
Learning & Development Manager, Learning Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Learning & Development Manager, Learning
List any licenses or certifications required by the position: SHRM, CPHR, PHR, BPM, L&D, CPLP, IDP, CRM, CLP, APTD
Education for Learning & Development Manager, Learning
Typically a job would require a certain level of education.
Employers hiring for the learning & development manager, learning job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business/Administration, Education, Hospitality, Hotel and Restaurant Management, Management, Communication, Graduate, Criminal Justice, Business
Skills for Learning & Development Manager, Learning
Desired skills for learning & development manager, learning include:
Desired experience for learning & development manager, learning includes:
Learning & Development Manager, Learning Examples
Learning & Development Manager, Learning Job Description
- Recommend curriculum, course content and development schedules in support of achieving three year development roadmap
- Design and develop training materials, instructor guides, manuals, training aids, E-learning, self-directed programs, evaluation/assessment materials, tools, in collaboration with the Corporate Training Team
- Assist the Director of Global Talent in assessing the effectiveness of individual and leadership programs by making recommendations and modifying programs and materials based upon the results of training effectiveness metrics and quality review results
- Make recommendations as to make vs
- Identify, implement and integrate selected assessment tools (hiring, 360, competencies, ) into development programs
- Demonstrate proven learning and development experience within a corporate environment
- Be a confident communicator, with the ability to build and maintain effective working relationships (including across distance) with a variety of stakeholders
- Have a true passion for learning and development, and a clear understanding of how the function links to business success
- Be technically savvy (PowerPoint, LMS, and digital learning systems) and able to champion innovation
- Be tertiary qualified, preferably in Learning & Development / Human Resources
- Business Acumen – Knows how retailbusinesses work, knowledgeable in current and future trends
- Facilitation – Experiencedfacilitator
- At least seven years’ experience within a Training / Learning role, preferably in the for-profit arena, with practical experience in developing and implementing “blended learning” solutions preferred
- Demonstrated skill and experience designing and delivering management and leadership learning and development solutions
- Minimum 4-6 years of experience in Learning & Development, particularly in the area of facilitation
- Strong, clear and effective oral and written communication skills to include proficiency in public speaking and moderating large groups
Learning & Development Manager, Learning Job Description
- Maintaining all required project documentation in shared files
- Manage the LEADer, NATP and CA Grant training projects
- Analyze property needs, and /or instructional goals and objectives to determine appropriate delivery methods for both facilitator-led and eLearning programs
- Champion hospitality best practices and initiatives to ensure optimal guest/member satisfaction
- Provide coaching and support to front-line managers to enhance performance
- Collaborate with subject matter experts to design comprehensive development programs, design and deliver training modules or presentations as requested
- Contact property management teams to schedule onsite training visits and conduct pre-training and follow-up activities and evaluation
- Oversee the collection and entry of data into learning management system and run reports as needed
- Partner with executive team subject matter experts to deliver training modules and work with keynote speakers at annual Troon Conference
- Performs other duties and projects as required
- The ability to work in a multi-project environment, drive results, challenge convention, and carry out changes
- An assertive and systematic approach
- Proficiency with technical tools such as Microsoft Office
- Intermediate Microsoft office skills (Word, PowerPoint, Excel, Outlook)
- Good understanding of MS Office tools (Outlook, Excel) and HR information systems
- Computer Based Training is a plus
Learning & Development Manager, Learning Job Description
- Collaborates with business area leaders to understand new and changing functional needs, to manage the learning and development processes, to apply continuous improvement, and to ensure effectiveness
- Continuously seek and support new approaches, practices and processes to improve the efficiency and quality of training services offered
- Identifies and analyzes knowledge and performance gaps and implements solutions
- Communicates with cross functional groups to gain knowledge of work situations requiring training
- Provides information for cross functional departments and provides training support
- Serves as a liaison between operations and home office
- Oversees all content projects for the leadership development training
- Assembles training project teams, assigns individual responsibilities, develops project schedules and is responsible for determining and acquiring resources needed
- Defines/designs activities (starting from existing solutions)
- Oversees management for the enterprise LMS, including evaluation of future solutions
- Experience with a learning management system strongly preferred
- A proven track record as a project manager
- Proficiency with computer applications, especially Word, Excel and PowerPoint, is necessary
- 7 + years working within the Learning and Development function of Human Resources including experience in talent management and development
- Ability to work with ambiguity and within a changing and growing environment
- LMS experience required
Learning & Development Manager, Learning Job Description
- Researches and recommends alternative, disruptive learning solutions and methods to promote employee engagement.Facilitates information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions and videos
- Partners with cross-functional business teams and HR teams to identify and implement training curriculum.Acts as a key contact for cross-functional communication/relationships relative to training programs
- Measures effectiveness of learning & development initiatives and make recommendations for improvements
- Influence the shape and structure of all types of modalities the Center provides for learning
- Utilize evaluations data to make improvements in deliverables
- Assure all deliverables are met annually for the development of new learning experience content
- Development & implement communication strategy in partner with SCM Communication’s lead to build awareness throughout SCM and reinforce learning and ensure participants and Managers are aware of expectations and vision for learning & development program
- Facilitate learning and development Sessions for non-frontline team members
- Consult with company leaders, specified client groups, subject matter experts, and other internal and third party learning and development professionals to gain an understanding of the business needs and required business performance results
- Manage relationship with third party vendors
- Customer Focus – Is dedicated tounderstanding and meeting the expectations and requirements of internal andexternal customers
- Innovation – Is good atbringing the creative ideas of others and self to market
- Project Management Professional (PMP) certification (or similar certification) is desirable
- Analysis/Problem Solving -Identifies problems, secures relevant information, relates data from different sources and identifies possible causes of problems
- Creativity -Develops ideas and/or solutions with the ability to think “outside of the box”
- Initiative -Must possess a high degree of initiative and be comfortable charting a course based on convictions rather than the influence of other’s opinions
Learning & Development Manager, Learning Job Description
- Respond to participant inquiries regarding program activities and technical issues
- Design instructions that reflect an understanding of the diversity of learners and groups of learners
- Communication with students reminders on assignments, webinars, etc
- Communication to all the participants on announcements, messages to push students to further complete the program
- Manage the Administration Team to provide daily training administrative support to the country Learning & Development team
- Ensure process is in place to track and monitor the Continuous Professional Development (CPD) and Continuous Professional Training (CPT) for “relevant staff” in order to maintain their professional qualifications according to the requirements of the HKMA & SFC
- Lead and coach team members to improve their working standard and overall efficiency
- Align/Transform training administrative process among countries through liaising with Singapore L&D/HRIS teams
- Manage external vendors and ensure their work are up to standard
- Prepare MIS reports to management and Business Unit / Support Unit
- Planning & Organizing/Work Management -Works comfortably in a variety of settings and situations
- Four-year college degree, and attainment of, or actively pursuing, an industry-related major designation
- Attainment of any applicable licenses within 6 months of hire
- Experience in leading retail loss prevention investigations
- Minimum of 3 years experience at the same position
- Leadership, training and management capability