Network Services Job Description
Network Services Duties & Responsibilities
To write an effective network services job description, begin by listing detailed duties, responsibilities and expectations. We have included network services job description templates that you can modify and use.
Sample responsibilities for this position include:
Network Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Services
List any licenses or certifications required by the position: CCNP, CCNA, ITIL, CCIE, BIG-IP, F5, JNCIS, SSL, PMP, BICSI
Education for Network Services
Typically a job would require a certain level of education.
Employers hiring for the network services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Information Systems, Networking, Leadership, Computer Science/Information Systems, Network Engineering, Voice, Design, Computing
Skills for Network Services
Desired skills for network services include:
Desired experience for network services includes:
Network Services Examples
Network Services Job Description
- Troubleshoot hardware and software problems, takes appropriate corrective action and/or interacts with IT staff or vendors in performing complex testing, support, network/ router recovery, and troubleshooting functions
- Constantly evaluate IT Vendors and their products as to the "Value Add" to the enterprise, make recommendations for increased operational effectiveness, and maximize efficiencies, while seeking to lower fixed and operational costs
- Manage the execution of project activity called for within the global strategic roadmap
- Operates and maintains wide area networks, tracks significant problems, monitors performance, and performs upgrades to hardware and software as required
- Trains technical staff at the system and building level to follow proper operating procedures necessary to maintain the integrity of the network
- Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software
- Maintains updated knowledge of networking protocols, experience in routed network environments, experience with network management utilities
- Coordinate the use of external resources involved in the network services and processes, including, but not limited to, interviewing, negotiating contracts and fees, and managing external resources and services
- Secures network system by establishing and enforcing policies
- Reports network operational status by gathering and prioritizing information
- Must be proficient with troubleshooting toolsets such as, Wireshark, Solarwinds, Prime, NetFlow
- Requires ability to perform on-call duty on a rotational basis
- Minimum five years management experience and two years of managing IT Infrastructure services
- Experience with standard development tools such as Perforce, Git, Eclipse
- Manage a team responsible for operational support, escalations and engineering
- Develop and manage an annual budget including Operation and Capital projects
Network Services Job Description
- Whilst, the position requires primarily networking architectural work (dealing with all components of an IT infrastructure environment), it is expected that the IT Architect will be able to understand these technologies at a deeper level as required and appropriate
- The role will be required to lead Network Specialists, application developers and operations staff to ensure an appropriate solution is designed
- Experience of infrastructure lifecycle management and design methodologies is very desirable with a strong understanding of systems management processes and techniques
- Responds to new business opportunities that may affect customer satisfaction cost effective solutions to positively affect project costs or expenses
- Escalation of network issues to management
- On call as needed for problems and incidents
- Manage a geographically dispersed staff, approximately 10 Network Engineers
- Manage a budget of $1MM+
- Proven proficiency in the use of network monitoring or other optimization tools such as Solar Winds, CiscoWorks
- Deep knowledge of layers 1 - 4 of the OSI model
- Oversee all network change management activities including the development of change and test plans
- Accountable for meeting or exceeding service level metrics on reliability, availability, scalability and performance
- Development and management of network strategies and initiatives that take advantage of existing technologies bring new technologies to ensure that all data is protected and available to appropriate systems, applications, and customers in an efficient manner
- Review network design for security and other risks during course of projects
- Minimum of five (5) to seven (7) years’ experience in a technical role
- Minimum of ten (10) years in a leadership role
Network Services Job Description
- Building a cross-functional technology team, across networks, architecture and delivery, to define and deliver the agreed network systems architecture and roadmap
- Define and build the technology operating model for defining, delivering and running the Network Systems
- Senior management stakeholder engagement & effective management reporting into BetterTech programme
- Provide leadership, direction & escalation point as required for extended or major service outages on the network or slippages in project delivery
- Liaison with external suppliers and vendors to understand industry trends
- Provide technical and operational leadership for large scale healthcare network and its supporting services
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines
- Provides second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly)
- Resolves moderately complex problems and provides support to others
- Follows procedures for incident escalation and notification to leadership
- Must have a thorough understanding of WAN acceleration and optimization technologies (Steelhead, iWAN, WAAS)
- High degree of initiative, dependability and ability to work both collaboratively and independently
- Must be a high energy team player with a positive working attitude
- Solid understanding of industry best practices and standards, including IT Infrastructure Library (ITIL)
- Experience in RedHat iDM (LDAP/IPA) preferred, SSSD/PAM modules, BlueCat DNS/DHCP(Bind DNS/ISC DHCP), NIS (Linux and Solaris), Syslog, Network Load Balancers (F5/HaProxy)
- Ability to review and interpret both logs and packet captures
Network Services Job Description
- Install network gear, connections and cabling
- Test and configure network software, maintain and repair hardware as needed
- Troubleshoot the system and identify bottlenecks to ensure the efficiency of the network
- Inspect the LAN and WAN infrastructure and fix minor or major performance issues
- Evaluate network performance and provide improvements as directed
- Schedule upgrades and maintenance minimizing service interruptions
- Provide on-site or remote deployment service technical expertise, bridging the gap between pre sales and post sales opportunities
- Create the detailed low level system design based on actual site and network conditions provided in the Customer Information Questionnaire
- Perform and lead the review of abstract network models - limited to fiber topology, estimated characteristics, and the traffic matrix – into a comprehensive design suitable for implementation activities
- Perform on-site or remote Demo/Trial support to ADVA customers as requested by Sales
- Open mind and will to learn something new
- Positive attitude to work and to team mates
- Part of a follow the sun support capability for key business enabling systems such as Palo Altos, F5s, ClearPass and related infrastructures
- 7+ Years of experience in Corporate Network administration
- Demonstrated history of successful leading teams
- Excellent skills in developing processes and procedures for Client & In-house team
Network Services Job Description
- The analysis of network system needs throughout NorthShore including requirements for analysis, product evaluations, recommendations for system selection, implementation, enhancements and support
- The management of a complex network and related security applications
- Reviewing all project requests and coordinates related team activities
- Providing overall direction and guidance to assigned direct reports
- Advising senior HIT management on the status of assigned areas and in setting the overall technical and networking environment
- Supporting systems/networks that require high availability (24x7)
- Authenticate, record and assist with customer access
- Ensures the network adheres to current engineering standards
- Provides written network assessments that result in actionable projects
- Reviews current network standards with applicable stakeholders to ensure the standards are impacting the network positively
- Ability to work in teams across national, cultural and organizational boundaries
- Drives architecture standards across Network, EUC and Security team working with other GBS team to create Enterprise Architecture for WK
- Point person on all SEV 1 / SEV 2 incident management
- Manages and assures all network ITIL processes are followed
- Bachelors Degree in technical or business field or equivalent is strongly preferred
- Those with technical training or experience, more than 8+ years in the telecommunications and technical vertical, will be considered