Order Fulfillment Job Description
Order Fulfillment Duties & Responsibilities
To write an effective order fulfillment job description, begin by listing detailed duties, responsibilities and expectations. We have included order fulfillment job description templates that you can modify and use.
Sample responsibilities for this position include:
Order Fulfillment Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Order Fulfillment
List any licenses or certifications required by the position: APICS, PMP, CPIM, CSCP, CIP, CLTD, SAP, DOT, CFR, ISM
Education for Order Fulfillment
Typically a job would require a certain level of education.
Employers hiring for the order fulfillment job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Education, Management, Associates, Engineering, Business/Administration, Supply Chain Management, Manufacturing, Administration, Technical
Skills for Order Fulfillment
Desired skills for order fulfillment include:
Desired experience for order fulfillment includes:
Order Fulfillment Examples
Order Fulfillment Job Description
- Managing On-Time delivery of customer orders by ensuring all items are picked on or before schedule ship date
- Put away material received by finished goods into stock and review outstanding backlog to ship product
- Expedite products from Test, Receiving, Purchasing and Manufacturing to ensure orders are picked on schedule
- Accurately label and package all items for shipment
- Ensure parts are safely packaged to prevent damage
- Ensure proper documentation is complete and test forms are printed
- Work with other internal departments such as Order Entry, Manufacturing and Shipping
- Adhere to all Procedures and Policies relating to product quality
- Assist Material Handlers with picking line items
- Perform accurate cycle count
- Background from consumer industry is preferred
- Issue parts against open work orders
- Perform Inventory transactions
- Support the Lean Sigma strategy for continuous improvement
- Minimum of 2 years of material handling experience in a manufacturing environment is required
- Experience with inventory transactions is necessary
Order Fulfillment Job Description
- Process product orders, from order cleaning, entry, expediting, shipping and invoicing through the use of the current business system
- Work with Order Fulfillment Specialists to arrange Available to Promise (ATP) dates in the system to match customer needs if possible
- Manage projects relating to Commercial Operations process improvements
- Ensuring timely and effective responses to customers regarding inquiries
- Expedite products from Manufacturing Test and Receiving and Quality to ensure orders are picked on schedule or for requested early deliveries
- Work with other Internal Departments such as Customer Service, Manufacturing, Sourcing and Shipping
- Ensure the accuracy of inventory and achieving the company stated inventory accuracy levels
- Ensure order fulfillment group is Export compliant
- Working on special projects as necessary
- Evaluate and develop opportunities to improve Order Fulfillment Microstrategy processes
- Over 10 years relevant experience with +6 years from complicated order filfillment environment
- Strong team management experience and ability
- Must have ability to work under minimal supervision with the demonstrated ability to establish personal priorities, plan workload and establish commitments for task completion
- Ability to work in a fast environment and multitask is necessary
- Must be accomplished “lead-by-example” tactical change agent with strong interpersonal skills
- Functional knowledge of MRP systems is preferred
Order Fulfillment Job Description
- Supporting and/or driving development of new reporting through Microstrategy (stand-in as the Order Fulfillment Power User), together with SCM Reporting and IT team
- Coordinating and driving RFC submissions
- Responsible for team continues advancement in Microstrategy knowledge and usage, including documentation and training activities
- Providing status updates on all reporting requirements / developments
- Maintaining defined reporting structure to ensure consistency and one version of the truth
- Planning and coordinating release testing and go-live activities
- Supporting the implementation of cross-functional projects
- Collaborate with Sales, Supply and S&F to execute the most effective approach and business process in support of business activities (e.g., price changes, new product launches, product configuration changes, network changes, sourcing changes, ) and customer satisfaction excellence
- Develop medium and long-term fulfillment strategy to address key distribution and transportation issues in the areas of organizational structure, staffing, network design and optimization, systems’ needs, and back-haul economics
- Lead all operational, tactical, and strategic initiatives within the order fulfillment spectrum to support long range plan
- Must be able to climb up and down a ladder
- Ability to work with Technical Data and Equipment is preferred
- Computer skills, including all Microsoft Applications, are essential
- Highly organized with strong attention to detail managing multiple priorities
- Ability to work effectively in a team environment individually
- Perform consistently in a dynamic work environment with aggressive timelines
Order Fulfillment Job Description
- Identify, develop, and implement best practices throughout the order fulfillment cycle, driven by KPIs and internal/external benchmarking analysis
- Re-align customers with supporting fulfillment warehouses no less than once per year based on lowest-cost-to-serve modeling
- Co-develop annual service policies with Sales Management Team, Senior Master Scheduler, and Customer Service Manager
- Maintain records and prepare reports related to assigned activities
- Troubleshoot order discrepancies, inventory discrepancies and report findings to the internal and cross-functional teams
- Month/Quarter end process completed as per financial timetables (rigor around closing activities)
- Maintenance of back order reports
- Compliance with company document preparation standards
- A can do attitude and act with a sense of urgency
- Ability to handle "demanding" customers (internal & external) and prioritize workload with minimal supervision
- Previous supervisory or lead experience with demonstrated ability to effectively lead large groups of employees, train personnel, and communicate/enforce policies and procedures
- Customer centered thinking
- Demonstrates poise and confidence when presenting information to any size group
- Be able to provide support in a multilingual / multicultural environment
- Operations cost-focused mindset
- Sales Order Management preferred
Order Fulfillment Job Description
- Accurate picking/packing of product according to system assigned tasks using RF gun or PC
- Properly print and affix labels to outbound products
- Monitor inventory accuracy as picking product
- Load product into outbound trailer trailers
- Overall manage the posting process, make sure all the products are posted at the right time with right quantity, all the business needs from marketing, wholesale, own retail and eCom are addressed in the posting
- Overall control the hard launch and asap posting, make sure all the products are posted and according to the sign off plan
- Prepare forecast before posting to show the posting ratio by accounts, region, channel, and DC/ division
- Posting report generation, so that OBF customer team can use to communicate with customer
- Allocation-run check, raise any question for stock shortage and other discrepancy, adjust order based on the alignment with business
- Order adjustment based on the addendum, make sure the order book is updated timely and accurate, no delay impact to the business launch
- Requires a bachelor's degree or an eqivalent combination of education and experience
- 5+ years supply chain logistics
- Knows principles and methods for transporting goods by air, rail and over the road including the relative costs and service levels required appropriate for the situation
- Familiarity with field sales concepts, practice and procedures
- Demonstrates good interpersonal skills, achieving results across organizational boundaries
- Logical and creative thinker with strong analytical skills