Order Fulfillment Job Description

Order Fulfillment Job Description

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Order fulfillment provides local leadership to the units to use best practices in SAP ERP for planning, inventory management and control.

Order Fulfillment Duties & Responsibilities

To write an effective order fulfillment job description, begin by listing detailed duties, responsibilities and expectations. We have included order fulfillment job description templates that you can modify and use.

Sample responsibilities for this position include:

Represent Wholesale business in monthly capacity planning meetings with the DCs Management teams and ensure DC capacity planning to fulfill Wholesale demand
Track and report on shipping and production progress during the month
Ensure effective collaboration with Sales and Planning departments Distribution Centers and Supply Chain to enable the optimization of order fulfillment
Maintain high levels of trade &amp
Manage daily order management operations through a team of Sales Support Representatives
Work cross functionally to implement order management process improvements, through system enhancements and best practice sharing with ISC
Oversee order fulfillment activities through PFT process adherence and daily reporting
Lead a team of OEM Supply Planners in managing finished goods inventory ordering and deployment for assigned vendors across KitchenAid’s distribution network
Maintain a consistent, professional, and effective communication process with assigned vendors and internal business partners
Rapidly communicate significant supply issues to process partners and help to drive alternative customer solutions

Order Fulfillment Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Order Fulfillment

List any licenses or certifications required by the position: APICS, PMP, CPIM, CSCP, CIP, CLTD, SAP, DOT, CFR, ISM

Education for Order Fulfillment

Typically a job would require a certain level of education.

Employers hiring for the order fulfillment job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Education, Management, Associates, Engineering, Business/Administration, Supply Chain Management, Manufacturing, Administration, Technical

Skills for Order Fulfillment

Desired skills for order fulfillment include:

Sales floor locations and where to locate specific merchandise
Techniques for maximizing the effective distribution of goods
Effective phone sales techniques
SAP
Inventory management
LP products
Shipping and transportation methods and rates
Basic accounting and bookkeeping methods
Similar ERP system
Excel

Desired experience for order fulfillment includes:

Must be able to utilize a PC effectively and have the ability to learn various software programs
Must be able to access computer information and relay information to sales associates
Must have initiative and decision-making skills
Basic/intermediate understanding of SQL and database structure, queries, reporting, familiarity with Reports
Recommend solutions to minimize the impact of escalated, long term availability constraints
Drive supply chain operational setup requirements for new product transitions and manage product life cycle maintenance

Order Fulfillment Examples

1

Order Fulfillment Job Description

Job Description Example
Our growing company is looking for an order fulfillment. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order fulfillment
  • Managing On-Time delivery of customer orders by ensuring all items are picked on or before schedule ship date
  • Put away material received by finished goods into stock and review outstanding backlog to ship product
  • Expedite products from Test, Receiving, Purchasing and Manufacturing to ensure orders are picked on schedule
  • Accurately label and package all items for shipment
  • Ensure parts are safely packaged to prevent damage
  • Ensure proper documentation is complete and test forms are printed
  • Work with other internal departments such as Order Entry, Manufacturing and Shipping
  • Adhere to all Procedures and Policies relating to product quality
  • Assist Material Handlers with picking line items
  • Perform accurate cycle count
Qualifications for order fulfillment
  • Background from consumer industry is preferred
  • Issue parts against open work orders
  • Perform Inventory transactions
  • Support the Lean Sigma strategy for continuous improvement
  • Minimum of 2 years of material handling experience in a manufacturing environment is required
  • Experience with inventory transactions is necessary
2

Order Fulfillment Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of order fulfillment. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order fulfillment
  • Process product orders, from order cleaning, entry, expediting, shipping and invoicing through the use of the current business system
  • Work with Order Fulfillment Specialists to arrange Available to Promise (ATP) dates in the system to match customer needs if possible
  • Manage projects relating to Commercial Operations process improvements
  • Ensuring timely and effective responses to customers regarding inquiries
  • Expedite products from Manufacturing Test and Receiving and Quality to ensure orders are picked on schedule or for requested early deliveries
  • Work with other Internal Departments such as Customer Service, Manufacturing, Sourcing and Shipping
  • Ensure the accuracy of inventory and achieving the company stated inventory accuracy levels
  • Ensure order fulfillment group is Export compliant
  • Working on special projects as necessary
  • Evaluate and develop opportunities to improve Order Fulfillment Microstrategy processes
Qualifications for order fulfillment
  • Over 10 years relevant experience with +6 years from complicated order filfillment environment
  • Strong team management experience and ability
  • Must have ability to work under minimal supervision with the demonstrated ability to establish personal priorities, plan workload and establish commitments for task completion
  • Ability to work in a fast environment and multitask is necessary
  • Must be accomplished “lead-by-example” tactical change agent with strong interpersonal skills
  • Functional knowledge of MRP systems is preferred
3

Order Fulfillment Job Description

Job Description Example
Our company is searching for experienced candidates for the position of order fulfillment. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order fulfillment
  • Supporting and/or driving development of new reporting through Microstrategy (stand-in as the Order Fulfillment Power User), together with SCM Reporting and IT team
  • Coordinating and driving RFC submissions
  • Responsible for team continues advancement in Microstrategy knowledge and usage, including documentation and training activities
  • Providing status updates on all reporting requirements / developments
  • Maintaining defined reporting structure to ensure consistency and one version of the truth
  • Planning and coordinating release testing and go-live activities
  • Supporting the implementation of cross-functional projects
  • Collaborate with Sales, Supply and S&F to execute the most effective approach and business process in support of business activities (e.g., price changes, new product launches, product configuration changes, network changes, sourcing changes, ) and customer satisfaction excellence
  • Develop medium and long-term fulfillment strategy to address key distribution and transportation issues in the areas of organizational structure, staffing, network design and optimization, systems’ needs, and back-haul economics
  • Lead all operational, tactical, and strategic initiatives within the order fulfillment spectrum to support long range plan
Qualifications for order fulfillment
  • Must be able to climb up and down a ladder
  • Ability to work with Technical Data and Equipment is preferred
  • Computer skills, including all Microsoft Applications, are essential
  • Highly organized with strong attention to detail managing multiple priorities
  • Ability to work effectively in a team environment individually
  • Perform consistently in a dynamic work environment with aggressive timelines
4

Order Fulfillment Job Description

Job Description Example
Our growing company is hiring for an order fulfillment. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order fulfillment
  • Identify, develop, and implement best practices throughout the order fulfillment cycle, driven by KPIs and internal/external benchmarking analysis
  • Re-align customers with supporting fulfillment warehouses no less than once per year based on lowest-cost-to-serve modeling
  • Co-develop annual service policies with Sales Management Team, Senior Master Scheduler, and Customer Service Manager
  • Maintain records and prepare reports related to assigned activities
  • Troubleshoot order discrepancies, inventory discrepancies and report findings to the internal and cross-functional teams
  • Month/Quarter end process completed as per financial timetables (rigor around closing activities)
  • Maintenance of back order reports
  • Compliance with company document preparation standards
  • A can do attitude and act with a sense of urgency
  • Ability to handle "demanding" customers (internal & external) and prioritize workload with minimal supervision
Qualifications for order fulfillment
  • Previous supervisory or lead experience with demonstrated ability to effectively lead large groups of employees, train personnel, and communicate/enforce policies and procedures
  • Customer centered thinking
  • Demonstrates poise and confidence when presenting information to any size group
  • Be able to provide support in a multilingual / multicultural environment
  • Operations cost-focused mindset
  • Sales Order Management preferred
5

Order Fulfillment Job Description

Job Description Example
Our growing company is hiring for an order fulfillment. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order fulfillment
  • Accurate picking/packing of product according to system assigned tasks using RF gun or PC
  • Properly print and affix labels to outbound products
  • Monitor inventory accuracy as picking product
  • Load product into outbound trailer trailers
  • Overall manage the posting process, make sure all the products are posted at the right time with right quantity, all the business needs from marketing, wholesale, own retail and eCom are addressed in the posting
  • Overall control the hard launch and asap posting, make sure all the products are posted and according to the sign off plan
  • Prepare forecast before posting to show the posting ratio by accounts, region, channel, and DC/ division
  • Posting report generation, so that OBF customer team can use to communicate with customer
  • Allocation-run check, raise any question for stock shortage and other discrepancy, adjust order based on the alignment with business
  • Order adjustment based on the addendum, make sure the order book is updated timely and accurate, no delay impact to the business launch
Qualifications for order fulfillment
  • Requires a bachelor's degree or an eqivalent combination of education and experience
  • 5+ years supply chain logistics
  • Knows principles and methods for transporting goods by air, rail and over the road including the relative costs and service levels required appropriate for the situation
  • Familiarity with field sales concepts, practice and procedures
  • Demonstrates good interpersonal skills, achieving results across organizational boundaries
  • Logical and creative thinker with strong analytical skills

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