Principal Solutions Engineer Job Description
Principal Solutions Engineer Duties & Responsibilities
To write an effective principal solutions engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included principal solutions engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Principal Solutions Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Principal Solutions Engineer
List any licenses or certifications required by the position: GCP, AWS, OCI, RCDD, PMP, CCIE, ITIL, ITSM, WAN, LAN
Education for Principal Solutions Engineer
Typically a job would require a certain level of education.
Employers hiring for the principal solutions engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Engineering, Business, Electrical Engineering, Software Engineering, Education, Computer Engineering, Communication, Science
Skills for Principal Solutions Engineer
Desired skills for principal solutions engineer include:
Desired experience for principal solutions engineer includes:
Principal Solutions Engineer Examples
Principal Solutions Engineer Job Description
- Investigate, diagnose and resolve escalated production support issues within their specific product domain
- Replicate and document software issues and communicate to Product Management and Development
- Leverage technical tools in order to troubleshoot and identify issue root causes
- Create and utilize best-practices for troubleshooting production support issues
- Assist with delivery product training to teams directly interfacing with clients
- Serve as a technical escalation point for urgent and impactful incidents
- Provide technical resolution details in incident reports to enable client feedback and updates
- Utilize tools and business processes required to uphold service-level agreement (SLA) agreements
- Provide key stakeholders input (as a service owner) as it relates to serviceability of products
- Designs, engineers and implements solutions to support operational or customer facing systems (POS registers, servers, back office desktops, in-store kiosks and mobile devices)
- Knowledge of Javascript, HTML5, Style sheets, Compass, SQLite
- Knowledge of PhoneGap or Cordova or IBM Worklight/MobiFirst
- Should be able to write applications to consume the data provided by Webservices in XML/JSON format
- Troubleshoot issues in apps running on iOS/Andriod/Windows
- Build and deployment to the devices running iOS, Android and Windows
- Expertise in Mobile solutions deployment – Native, Hybrid, WebApp
Principal Solutions Engineer Job Description
- Packages applications for distribution to desktops and servers via client management tools
- Provides 3rd level technical support for store retail infrastructure components including back office hardware, software, network (wired & wireless), mobile devices and POS systems
- Works with marketing and sales to determine new product development priorities
- Gain deep understanding of the product line and their applications within the target industry
- Develops concepts and architecture for new software products
- Works closely with marketing and engineering to analyze functional requirements and translates them to product design
- Develops software to be implemented in internal and customer product lines
- Writes and tests protocols and design verification testing for company product lines
- Overall technical lead for multidisciplinary project
- Responsible for technical project scope, schedule and costs
- Basic knowledge on Objective C, XCode, plugin development with Cordova
- Cisco Certified Network Professional or Cisco Certified Internetworking Expert or Equivalent Experience
- BS degree in ComputerScience, Engineering, Business or related discipline or equivalent experience or technical training
- Requires 10 years of progressive, related experience or any combination of education and experience
- Extensive experience working within multi-tierenterprise architecture environments
- Expert in enterprise scale router, switch, firewall, load balancer and common services architecture
Principal Solutions Engineer Job Description
- Responsible for technical agreements with customers / external stakeholders
- Technical point of contact for the project and in meetings with customers
- Participation in all technical meetings with customers / external stakeholders
- Quality of each of the deliverables from the program
- Timing and meeting agreed timelines for deliverables
- Plan, lead and coordinate activities for project resources (internal and 3rd parties)
- Align all resources in the team on project status, needs and priorities
- Participate in project management team meetings with all stakeholders for the project
- Regarding internal coordination
- Work closely and aligned with Project Management team for the program so as to ensure project success
- Expert knowledge and experience workingwith multiple protocols (BGP, OSPF, EIGRP)
- Experience with network monitoring tools & test equipment
- Extensive experience with change management and excellent documentation skills
- Must have advanced knowledge of Cisco product lineand/or service
- Advanced knowledge of operating or network systems and maintenance support
- Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications
Principal Solutions Engineer Job Description
- Anticipates future direction of components of the organization and consults with internal staff on how they may position the organization to offer this perspective to clients and prospects
- Attends conferences and seminars and may present innovative perspective and subject matter expertise and share back with internal teams
- Writes white papers and articles, and may contribute to technology journals to demonstrate Optum Technology’s vision for the future
- Works with internal teams to provide insight on complex internal technology matters
- Participates in organization wide projects and contributes to enterprise wide initiatives
- Guides and mentors junior engineers within the organization
- Developing and maintaining standard demos based on Pega technology and associated horizontal and vertical applications, and further customizing these to specific prospective customer requirements (typically offsite)
- Leading short “Proof of Concept” engagements at customer sites to investigate the viability of implementing Pega solutions within a prospective customer’s existing technical environment
- Technical investigations involving building working prototypes that demonstrate Pega technology interacting with other standard technologies
- Conducting technical workshops, walk through and presentations with customers
- Define, architect, implement, and support large and complex modules within the duplication File System
- Deliver Design and Functional specifications
- Analyze and improve system performance
- Interact with customers to help understand requirements troubleshoot and solve complex problems
- Develop and review unit test procedures and work closely with QA to develop system integration test plans
- Knowledge of File System internals, Log structured File Systems, storage systems, a plus
Principal Solutions Engineer Job Description
- Perform verification of software functionality
- Work closely with 3rd party partners to support integration activities between Ensemble solutions and 3rd party components
- Demonstrated ability to perform research and drive new technologies internally and represent this work externally within the industry
- Capable of debugging and troubleshooting embedded system software
- Demonstrated ability to work at the system architecture level in multiple areas of the system or as an expert in a significant technology domain
- Considered a department and possibly company expert in technical areas and is frequently consulted by others for this expertise
- Participated in a least three full telecom/Datacom product design life cycles working in multiple system areas
- Capable of representing the Engineering department within company forums such as process discussions, customer support
- Provides technical leadership to a team of engineers to develop a portion of the system
- Lead the infrastructure design and planning for large technology projects globally
- At least 2 years of field-based pre-sales Solutions Engineering experience
- Fluent communication in English and a second European language to a technical business level is required – German preferred
- Relevant technical industry certifications, such as Security+, Network+, CEH, CISSP a bonus
- Motivated self-starter with strong initiative - ability to work as part of a team to solve business and technical problems in varied political environments
- Bachelor’s degree in a computer relation field preferred
- Professional Java development and architecture experience required