Technical Solutions Engineer Job Description
Technical Solutions Engineer Duties & Responsibilities
To write an effective technical solutions engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included technical solutions engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Solutions Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Solutions Engineer
List any licenses or certifications required by the position: CCNA, CCNP, ITIL, ASE, OSHA, MSHA, HP, PMI, PMP, ATP
Education for Technical Solutions Engineer
Typically a job would require a certain level of education.
Employers hiring for the technical solutions engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technical, Science, Education, Technology, Management, Information Sciences, Mathematics, Economics
Skills for Technical Solutions Engineer
Desired skills for technical solutions engineer include:
Desired experience for technical solutions engineer includes:
Technical Solutions Engineer Examples
Technical Solutions Engineer Job Description
- Performs Technical Design and Implementation of the Solutions
- Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan into production and support during the warranty period
- Facilitates group sessions to elicit complex information on requirements
- Clarification, design sessions, code reviews and troubleshooting issues
- Works with assigned sales representatives to produce product pricing quotations as requested
- Contacts with other departments or offices and also frequently with individuals in middle level positions
- Follows up with customers on a daily basis and negotiates pricing on all quotations to procure new business
- Plan effective sales travel, coordinate with sales agents, create desire through presentations, trade event participation, and direct communication with prospects and customers
- Write trip reports which include market intelligence and strategies
- Plan and participate in regional utility technical trade events
- Network, Server, and Storage real world deployment experience
- Storage management concepts including availability and performance monitoring
- Pro-active and opportunity driven personality which needs very limited managerial direction and sets and drives his own priorities and activities aligned to the Sub Regional business strategy and objective
- Strong analytical abilities accompanied with proficient understanding of pump design, analysis techniques and tools
- Must have motivational skills and a high sense of urgency to recognize equipment / process opportunities
- Demonstrate a high level of business acumen and understanding including opportunity evaluation, technical selling capabilities, priority setting, sales processes and commercial aspects
Technical Solutions Engineer Job Description
- Maintain records of customer communication including project status, budgets, and utility happenings affecting product sales
- Develop rolling sales forecasts based on industry knowledge developed from all sources
- Documents and lists all pricing quotations for manager review and follow-up
- Assists in analyzing the product marketplace and submits sales strategies in order to increase market share
- Schedules and provides sales training for sales representatives as requested
- Submits sales literature and product technical information to the customer or representative as required
- Assists in the planning and attendance in technical sales conferences
- Assists all customers in installing and implementing assigned products, including field installation supervision
- Provides product technical assistance for all customers as requested
- Documents and assists in the return of products for repair
- Knowledge of all latest design upgrades new pump design policy to be able to offer constructive suggestions to field problem solutions in accordance with design engineering policies
- Ability to produce professional engineering reports and technical proposals which are factual, accurate and concise
- Root Cause Analysis knowledge on pump and seal systems
- Proficient language skills in English and local languages and good awareness / personal flexibility to work in local business culture
- Review future designs for possible bottlenecks
- Undergraduate degree and 6-8 years’ experience, or graduate degree and 4-6 years’ experience Broad knowledge of server architecture, including ability to root cause complex performance bottlenecks
Technical Solutions Engineer Job Description
- Focus while in the zone of opportunity is a requirement
- High order of analytical, interpretative, and/or constructive thinking in varied situations
- Extensive contacts within the electric power industry wherein, the contacts are of extreme importance and failure to exercise proper judgment can lead to substantial losses to the organization
- Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work
- Support the commercial teams in the pre-sales stage
- Manage the technical integration of new clients and partners
- Define and manage your own deadlines commitments
- Communicate effectively and clearly to our most important French and International clients
- Design the best product set up for each client and plan the integration strategy
- Review, optimize and analyze running campaigns
- Hands on experience in storage management concepts, structures, and features as they apply to a customer environment
- Experience and knowledge that covers aspects from the server or other consumer, all the way back to the flash media
- Ability to communicate results, issues status effectively (written and verbal)
- Ability to work effectively across teams and with external partners
- Maintain active Secret security clearance
- Knowledge and implementation experience with DoD security guides STIG/SRG within enterprise data centers and end user sites
Technical Solutions Engineer Job Description
- Participate with the wider global team to improve and develop new tools and processes
- Communicate to clients and internal partners to build lasting relationships and be sensitive to internal/external client needs
- Perform implementation reviews, evangelize new product features, create short term workarounds and provide partner feedback to internal cross-functional teams including Sales, Account Strategy, Business Intelligence, Product Management and Engineering
- Discuss integrations with client technical contact and support them through the process
- Work with the Technical Solutions & Sales teams to understand client business objectives
- Define the best product set up for each client
- Plan the integration strategy in order to improve integration times
- Co-ordinate 3rdparties involved on each integration
- Test and troubleshoot client’s implementation, providing feedback to the client’s engineering team
- Be responsible and have ownership for the designed end to end solution’s projects
- Technical Marketing experience with focus on field support is a plus
- In-depth understanding of flash storage technology adoption and operation at large enterprise customers
- A minimum of 2 years of work experience in a customer facing role
- Associate / Bachelor degree in a technical field or technical certifications preferred
- At least 2 years professional experience in a technical product support or help desk environment
- Knowledge of both client and server operating systems (Windows Server 2003 / 2008 / 2012, Windows XP / 7, Linux)
Technical Solutions Engineer Job Description
- Develop product knowledge on the Lenovo portfolio of products including servers, storage, and tablets
- Configure IBM Power and storage products using IBM econfig tool
- Configure Lenovo using SSCT, LESC, and xConfig
- Provide follow-up support in disseminating technical information on specific products
- Form relationship with client’s technical staff to identify new opportunities
- Act as technical point of contact for customers and the sales team
- Achieve IBM and Lenovo certifications as needed
- Act as the prime coordinator for planning scheduling and organising the recall and dispatch of Test & Measurement (‘T&M’) equipment to Keysight and Third Party/Other Equipment Manufacturer (‘OEM’) calibration houses for both periodic and ad-hoc calibration, repair or service
- Organise any onsite/VOSCAL calibration of T&M equipment
- Take responsibility for co-ordination of all onsite activities with Third Party/OEM suppliers
- Knowledge of programming or scripting languages, preferably Java, C/C++, Python, Perl, and VB
- Knowledge of distribution logistics, maintenance, inspection, or health care facilities a plus
- Experience supporting Vocollect voice or other workflow solutions
- BSEE or BSCS degree
- Excellent writing skills and organization required
- Ability to work with mathematical concepts such as probability, ohms law, phasors, three-phase power, fundamentals of algebra, geometry, and trigonometry