Property Management Assistant Job Description
Property management assistant
provides support, management, and planning for a comprehensive real estate (RE) management program including portfolio management, lease transaction, and lease administration.
Property Management Assistant Duties & Responsibilities
To write an effective property management assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included property management assistant job description templates that you can modify and use.
Sample responsibilities for this position include:
Answering phones promptly and professionally, and directing callers to the correct destination, and following up on any calls and emails related to Property Management that need to be examined further
Coordinate with 3rd party property management as required
Housekeeping department billable
Communicating housekeeping and guest related information to the correct person(s)
Assist office manager with department purchasing and journal entries
Assist director with projects and reports
Train administrative team on new processes
Building and maintaining relationships with homeowners to facilitate acquisition and retention of management agreements for vacation homes
Interviewing, hiring, training and coaching front line staff
Managing Homecare Program including weekly inspections, coordination of repair or maintenance work and communication with homeowner when appropriate
Property Management Assistant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Property Management Assistant
List any licenses or certifications required by the position: LEED, CMH
Education for Property Management Assistant
Typically a job would require a certain level of education.
Employers hiring for the property management assistant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Management, Accounting, Finance, Associates, Real Estate, Education, Business, Communication, Administration, Business/Administration
Skills for Property Management Assistant
Desired skills for property management assistant include:
Finance and operations
MS Office
Property management lease administration
Safety procedures
Microsoft Word
Microsoft Excel and Acrobat Pro
Lease agreements and ensures compliance from accounting and Ops perspective
Requested by the Client
Any other software program
Excel and PowerPoint
Desired experience for property management assistant includes:
2+ years working in a payroll and/or financial position - required
2+ years supervising a diverse staff with a focus on productivity - required
Conversational Spanish very helpful
Valid US Driver's License with acceptable driving record - preferred
Work well with a diverse populace
Familiarity with an office/call center
Property Management Assistant Examples
1
Property Management Assistant Job Description
Job Description Example
Our innovative and growing company is hiring for a property management assistant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for property management assistant
- The main contact for employee payroll questions and will be expected to hold office hours
- Housekeeping productivity tracking
- Track monthly expenses for Housekeeping and Hospitality uniform office
- Assist ordering and closet supervisor as needed
- Communicating effectively with homeowners, guests, employees and managers in a positive, productive and efficient manner
- Checking email regularly throughout the day to ensure prompt attention to immediate issues
- Providing strong team support by assisting Community Association Managers with meeting packet organization, HOA website updates, change forms, email blasts and any other administrative assistance
- Preparing and sending monthly delinquency letters and yearly spring cleaning letters to homeowners
- Assisting Office Manager with check out clean billing and invoice management
- Assisting with condo lost and found items by reaching out to Housekeeping Managers regarding the status of the lost items and following up with the owners and guests
Qualifications for property management assistant
- Experience in field or relevant experience - preferred
- Ability to effectively interpret and present complex, detailed information, especially financial results, both verbally and in written form, with diplomacy and tact
- Must have at least three (3) to four (4) year experience at managing people
- Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, ), general business periodicals, professional journals, technical procedures, or government regulations
- Has strong knowledge of escalations, recoveries, special charges
- Experience in and passion for service
2
Property Management Assistant Job Description
Job Description Example
Our innovative and growing company is hiring for a property management assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for property management assistant
- Coordinate property maintenance repairs
- Assist in CAM reconciliations and annual budgeting process
- Perform lease administration functions for the managed assets
- Assist in the preparation of operating budgets
- Maintain and distribute the following reports
- Implement and oversee internal work order tracking system database
- Assist staff with reports, projects and presentations
- Distribute information to tenants, staff, building contractors, security staff
- Assist property staff in maintaining efficient tenant relations, and ensuring tenant satisfaction
- Answer all incoming calls and follow-up as necessary
Qualifications for property management assistant
- Maintenance experience or familiarity preferred
- Experience in vacation rental or hotel management preferred
- Able to lift up to 30 lbs and stand for long periods of time
- Valid driver's license required for some arease
- Associates or Bachelor degree, or one to three years related experience and/or training
- 2+ years working in a payroll and or financial position
3
Property Management Assistant Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of property management assistant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for property management assistant
- Notify PM/APM of any repeat tenant issues or significant problems
- Assist APM/OM in submission of monthly accruals
- Assist APM/OM in mailing our rent statements monthly
- Assist APM/OM in processing all invoices in a timely manner
- Follow-up with building vendors and contractors on daily service issues as needed
- Typing out, merging, and mailing all tenant correspondence
- Assist APM/OM in all tenant events and tenant relations programs
- Provide support to ensure smooth operations of the property office
- Coordinate all incoming and outgoing mail, overnight deliveries, and courier service
- Oversee the building office files—organizing, labeling and filing at least daily
Qualifications for property management assistant
- Experience in Commercial Property Management a plus
- 2+ years supervising a diverse staff with a focus on productivity
- Bachelor of Science or a Bachelor of Arts degree in a related field of study or concentration is strongly preferred
- A minimum of two years’ strong administrative experience is required
- Experience in commercial real estate is preferred but not required
- Ability to work with a fast pace team with large volume of clients / tenants
4
Property Management Assistant Job Description
Job Description Example
Our growing company is looking for a property management assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for property management assistant
- Maintain daily freight elevator and loading dock schedule
- Coordinate with engineering staff for sprinkler & smoke detector shutdown requests and appropriate billing
- Assist building staff members on projects and mailing as needed
- Copying and other office services as needed
- Maintain system for building contractor, tenant, and tenant construction certificates of insurance
- Assist office manager with inputting work orders into Angus and getting necessary tenant signatures
- Update lobby directory listings frequently
- Assist tenants with ivisitor, and managing the building security system
- Update phone books and emergency lists as needed, distribute to necessary staff members
- Answering ALL of the calls that come in for the GM and management office, filter and assign calls
Qualifications for property management assistant
- Experience in GERP system (EVS, BTS, EPSF, FAF, APF, Invoice Portal, and BMF) is preferred
- Must be able to manage and process multiple tasks within the given period
- Bilingual in Korean/English is required for both internal and external communication
- Must be able to speak and write in English and Spanish
- Has strong understanding of Commercial Real Estate
- Minimum 2 years of administrative experience required
5
Property Management Assistant Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of property management assistant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for property management assistant
- Responsible for Accounts Payable Processing for four Associations
- Review employee hours and process to the headquarter's payroll dept (ADP Payroll)
- Assistance with Notices and Flyers for the Association
- Interface with Marquis Departments, whether it be operations or accounting or building service
- Additional tasks may be added or requested OR may be removed, amended or requested by the Board of Directors, a Director, the General Manager, or Marquis Corporate team member
- Lease, Contract, and Finance administration
- Market Surveys and Social Media management
- Determine Rental Rates and generate Lease Renewals
- Coordinate with Vendors, Contractors, and Insurance Agencies
- Collaborate with Property Manager and Regional Manager during all phases of Construction Projects
Qualifications for property management assistant
- Experience with Property Management software applications such as SMS, PMS and LMS is preferred
- Familiarity with LMS and Asgard preferred, but not required
- Attention to detail, multitask oriented, professional mannerism, self-motivated, proactive, highly organized
- Minimum 1 year of administrative experience preferred, but not required
- Minimum 2 years of strong administrative experience
- Reviews and processes Resale Disclosure request in a timely manner