Provisioning Analyst Job Description
Provisioning analyst
provides first tier systems administration for all Microsoft Windows-based servers, network components, storage area networks (SANs), the NEC PBX phone system, VMWare vSphere 6, Exchange Server, Active Directory, Microsoft Office 365, and all other associated back-end systems.
Provisioning Analyst Duties & Responsibilities
To write an effective provisioning analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included provisioning analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Active Directory – adding users to AD security groups, and managing user’s identities for various applications and IT Systems
Analysing and identifying underperforming or non standard business processes
Identifying opportunities for improved operational efficiencies through the development of new system enhancements or functionality
Facilitating business requirements gathering sessions, documenting the requirements and then ensuring that the deliverables produced by the IT development effort conform to the business requirements
Reviewing and signing off on key development and design deliverables, including System Requirement Specification, Design documentation, Test plans, deployment Plans, data schemas, the business’s implementation and conversion strategies and plans
The role also involves driving the user acceptance testing process, including preparation of acceptance criteria, review of the test plans and scenarios, review of test results taking responsibility for end to end user acceptance testing
In addition, the Business Analyst helps co-ordinate the project by arranging project meetings, following up on operations issues and sign-offs, producing status documentation and meeting minutes and informing team members of decisions made
Working with change agents in the business to deliver standardized processes and system solutions across the Business Unit
The Business Analyst assists in developing the project charter documentation, including helping with the high-level plan, the feasibility analysis, and in developing the business case
Work with System Integration and User Acceptance Test Analysts on Test Planning and execution of QA testing
Provisioning Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Provisioning Analyst
List any licenses or certifications required by the position: ITIL, SANS, EPIC, CISA, ILS, CRISC, CISSP, CCNA, SAP, CPIM
Education for Provisioning Analyst
Typically a job would require a certain level of education.
Employers hiring for the provisioning analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Technical, Computer Science, Computer, Business, Information Technology, Engineering, Mathematics, Statistics, Management
Skills for Provisioning Analyst
Desired skills for provisioning analyst include:
FEDLOG
Able to navigate in Haystack
How to use all Microsoft Office products
Similar government tools
WEBFLIS
ServiceNow Event management module
Active Directory
Microsoft Office Suite
Equipment
HP server technology
Desired experience for provisioning analyst includes:
Basic foundational understanding of/or the ability to learn the IT landscape and the universe of access-controlled assets across the enterprise
Ability to maintain a high level of personal integrity
Ability to multi-task and achieve progress on several tasks or initiatives at once
Ability to meet deadlines while providing a complete and accurate work product
Ability to be flexible and adaptable while responding to the changing business environment and demands
Ability to work effectively within the organization and collaborate with all internal and external clients to understand business processes and determine requirements
Provisioning Analyst Examples
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Provisioning Analyst Job Description
Job Description Example
Our company is growing rapidly and is looking for a provisioning analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for provisioning analyst
- Reviewing detailed work assignments including processing system access request forms submitted by colleagues throughout the footprint, and various other tasks related to user account life-cycle management
- Providing customer technical support to assist colleagues with user challenges
- ART forms - ADD’s, Relocates, Terminates, Access and purchase requests
- Building Security Access – Employee badge and building access
- Hardware Inventory Control – maintain current asset inventory
- Database Management – Users, subdivisions, branches, vendors, tax tables and DB cleanup
- Nightly Operations – running nightly reports for all PFS back end systems, including month end support
- Cisco IP Phone System – provisioning and deploying software and hardware configuration
- Cisco UCCX – provisioning ACD lines for internal business phone queues
- VPN/ Aruba VIA and RAP – Configuration of software and hardware
Qualifications for provisioning analyst
- Ability to take direction effectively
- Bachelor’s Degree in Business, Finance, IT, Security, or Criminal Justice, or related discipline or the equivalent combination of education and/or experience
- Security background a plus
- Experience in IT Customer Service ( 0-2 years) in a corporate environment preferred
- Automotive/ mechanical background a plus
- Ability to interpret Engineering drawings a plus
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Provisioning Analyst Job Description
Job Description Example
Our company is looking for a provisioning analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for provisioning analyst
- Candidate will work in multiple provisioning systems (ASAP, MSS, etc) and be responsible for ordering and provisioning with ILECs, CLECs, and internal departments
- All associated order/circuit notes and reference data will be maintained accurately and timely
- Process all associated order paperwork through established record-keeping processes, which may include filing, scanning, and archiving
- Ensure that upstream groups have provided accurate and thorough instructions while following required approval process
- Ensure that downstream groups process orders timely and in accordance with requested due dates of order initiator
- Provide timely feedback to order initiator and management regarding order delays and escalations
- Submit savings projects and migration plans to implementation teams
- Review billing data and network architecture to ensure that migration plan can be implemented
- Responsible for forecasting savings associated to savings projects and migration plans
- Interface with third party vendors for resolution of provisioning questions/issues
Qualifications for provisioning analyst
- Strong data oriented person, with impeccable SQL skills and data manipulation tools
- Financial, analytical, or systems related designations
- Significant experience in systems and process re-design projects
- Good understanding of Banking organizations
- Good understanding of Banking products and processes
- Understanding of data mart and data warehouse design concepts, dimensional modeling and entity-relationship modeling
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Provisioning Analyst Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of provisioning analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for provisioning analyst
- Use external tools to understand current scope of projects and to initiate savings efforts
- Assist in maintenance of applicable databases
- Work with our infrastructure, provisioning and development teams to build out effective access controls focused on privileged account management
- Develop policies and standards to use for provisioning new users and elevating access
- Lead the entitlements review program by expanding program across most business critical applications, devices and infrastructure
- Monitor and investigate changes to privileged accounts and account groups
- Work with the vendor provisioning team to improve assess current processes, make improvement recommendations and oversee efforts
- Ensure the user provisioning team is following company policies and procedures
- Provide assistance in the implementation, maintenance, and monitoring of the information security program into in-scope operational areas
- Serve as information security subject matter expert, trusted advisor
Qualifications for provisioning analyst
- Basic understanding of client/server, web-based, and IP-based communications systems
- Basic foundational understanding of/or the ability to learn the organizational landscape
- Participate in configuring SecureWorks CPE other 3rd party hardware to client specifications
- Share in the creation of deployment and support documentation encompassing process and procedure, managed/monitored services customer facing material
- Experience and knowledge of Banking Industry preferred
- Bachelor's degree in Applied Math, Statistics or related field
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Provisioning Analyst Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of provisioning analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for provisioning analyst
- Proposing optimization of internal normative framework and processes related to provisioning and contributing to their development and implementation
- Contribution to development of IT tools related to / impacting provisioning area
- Manage work queues for new and modified services within ServiceNow
- Responsible for ensure new services have SLAs and Service offering established
- Internally within IT, establish and maintain strong working relationships with Service and process owners
- Establish or modify CI and ensure monitoring considerations
- Experience in planning, defining, building and maintaining IT enterprise server catalogs
- Play a leadership role and assist other IT leaders in entrenching a “business and service culture”
- Analyze, review and report performance results against the criteria established in SLAs and OLAs
- Conduct annual or more frequent assessment and reviews of the entire SLM process
Qualifications for provisioning analyst
- Create / update documentation as required
- Microsoft Forefront Identity Manager (FIM or MIM) a plus
- 2 plus years of experience working with database software
- Ability to interpret Engineering drawing and or change notice a plus
- Critically, the successful applicant must have strong analytical and numerical ability and the ability to build relationships with an international & multicultural network and key stakeholders across different levels in the organisation
- Excellent analytical and communication skills (oral and written), advanced Excel skills, presentation packages (PowerPoint), interrogating databases (systems and web-based systems)
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Provisioning Analyst Job Description
Job Description Example
Our company is growing rapidly and is looking for a provisioning analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for provisioning analyst
- Document all aspectsof DaVita transition and DeNovo processes
- Participate in and/or lead projects as assigned
- Enters requests into tracking system and assigns ticket number or other identification
- Interviews customer to determine nature and scope of the customer's request and the appropriate response
- Diagnoses, resolves and closes customer information security related issues according to service level guidelines
- Assists with developing and implementing service level agreements
- Provides training, support and troubleshooting to end users
- Research and identify potential vendors and new product solutions
- Work closely with local contacts and vendors to coordinate overall logistics and scheduling of
- Circuit buildouts, install, and turn‐up
Qualifications for provisioning analyst
- The candidate should have a high degree of maturity and self-confidence
- A self-starter who is willing to seek out work and enjoys getting to tackle a range of subject matters
- Strong team commitment will be critical to deliver against the objectives of the role in a global business environment, together with the capability of holding people accountable
- Strong Proficiency in MS Office Suite and SQL desirable
- Ability to work well with peers and demonstrate lateral influence
- Ability to prepare and present plans for new ideas, implementation and status reporting