Quality Assurance Team Job Description
Quality Assurance Team Duties & Responsibilities
To write an effective quality assurance team job description, begin by listing detailed duties, responsibilities and expectations. We have included quality assurance team job description templates that you can modify and use.
Sample responsibilities for this position include:
Quality Assurance Team Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Quality Assurance Team
List any licenses or certifications required by the position: ASQ, CQA, CSTE, CAMS, ISTQB, CISSP, CCNE, MCSE, MCD, ITIL
Education for Quality Assurance Team
Typically a job would require a certain level of education.
Employers hiring for the quality assurance team job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Business, Engineering, Science, Accounting, Education, Technical, Biology, Finance, Software Engineering
Skills for Quality Assurance Team
Desired skills for quality assurance team include:
Desired experience for quality assurance team includes:
Quality Assurance Team Examples
Quality Assurance Team Job Description
- Partner with BSA and DEV for dependencies - to ensure ‘In-Sprint’ automation
- Partner with DEV to build page-objects for mobile automation scripts , api mocking, service virtualization and testing, data conditioning early in the sprint – for quick turnaround in development
- Attending Daily scrum, sprint planning, retrospectives, backlog groom
- Responsible for implementation and embedding of the Quality Assurance (QA) framework across client accounts
- Manage the timely reporting of all Quality and First Line Risk Management Information (MI) relating to mortgage accounts
- Embed a risk culture across your team and the business ensuring all colleagues understand the part they play
- Represent QA and contribute to continuous improvement project Teams
- Identify and promote changes to the QA model ensuring we provide confidence for the client whilst developing the model based on regulatory changes
- Through regular reviews inspire, motivate, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviours
- Develop culture of continuous improvement focused on enhancing the end to end customer experience whilst ensuring processes, procedure and people remain compliant
- Have the ability to interpret and write routine reports and correspondence
- IT or engineering background
- Programming languages (Java, C#)– basic level
- Abstract thinking
- Attention to details and ability to organize work
- Flexibility in proceedings
Quality Assurance Team Job Description
- Performs payments according DTPs applicable
- Assists team members whenever they need advice/ help in solving inquiries
- Offers technical support to Accounts Payable Team
- Solves disputes
- Ensures targets and KPIs are met
- Maintains process documentations (DTPs)
- Trains new members of the team
- Identifies unclear process topics and puts forward possible solutions
- Understand end to end PTP process
- Directly Supervise and Motivate the quality assurance team for the complete fulfillment cycle including the call review requirements
- Have the ability to draw and interpret bar graphs and compute rate, ratio and percent
- Excellent working knowledge of project management and testing tools such as MS Project, Hansoft, JIRA
- Strong understanding of regulatory reporting for banking and broker dealer entities
- Experience with Salt and Docker
- Previous Quality Assurance experience in a related field would be an advantage
- To perform this job successfully the individual must be experienced with QA procedures in a highly regulated industry where GMPs are required, preferably in the pharmaceutical environment
Quality Assurance Team Job Description
- Ensure the development and delivery of robust quality assurance processes to ensure the programmes delivered by the Centre provide a high quality student experience
- Ongoing enhancement of quality assurance policies and standard operating procedures in line with changes in internal and external requirements
- Co-ordinate the administration of visits to the Centre as part of any internal or external quality assurance process
- Prepare the School’s annual review of its programmes
- Oversee the appointment of external examiners process, ensuring external examiners are appointed, trained, receive timely information, and responses to their reports
- Oversee the governance structure within the Centre, recommending amendments where appropriate, maintain documentation templates (for agendas, minutes, action reports and papers), provide training for servicing officers and ensuring the annual calendar of meetings is distributed
- Providing advice and guidance to staff and students on University regulations and processes and the requirements of the PSRB’s
- Work closely with staff in professional services directorates, seeking advice where appropriate
- Conduct business cycle and work planning for the Quality Assurance team
- Collaborate with others in order to make recommendations for the development of established processes and procedures, particularly in the Quality Assurance procedures and protocols for the Centre
- 3+ years of hands on experience with Automation development using Appium, Cucumber and Java
- Financial reporting or Audit experience would be preferred
- Ability to review processes, data flows, analyze source data, develop & complete QA testing
- Ability to understand various content and material with limited training
- Ensure complete functional path coverage
- Work schedule, Monday through Friday, 8 hours per day
Quality Assurance Team Job Description
- Providing regular and transparent feedback and reports on CSRs performance to their Managers
- Managing day to day operations within the QA team including process escalations, quality checking, and staffing needs
- Completes Customer Advocacy Quality Assurance (QA) reviews of complaint cases in the system of record within established timeframes
- Reviews for accuracy of information documented, adequacy of resolution, completeness of case documentation, including categorization, notations and attachments, compliance with relative policy/procedures and regulatory requirements, timeliness of service levels and regulatory response requirements
- Analyzes, communicates with and advises appropriate personnel/management to update/correct documentation deficiencies to ensure corrective action in response to QA findings is sufficient for QA approval
- Recommends changes to processes to ensure future compliance
- May mentor team members and assist with complaint data analysis
- Ensure that Sales and Customer Care Consultants are delivering exceptional customer service by monitoring phone calls, emails, chats, tweets and posts against company standards
- Ensure that agreed monthly quotas of verbal and written Quality Assessment Cards and associated reports are delivered according to deadlines
- Provide written feedback to Sales and Customer Care Consultants to improve the customer experience
- Proficiency with MS Office (PowerPoint, Excel, Word)
- 5 years experience in an advice role eg policy, advice solutions development, compliance
- Typically requires minimum of 2 years experience in Customs Brokerage Field including previous Entry processing or Post Entry experience
- Customs Brokerage License preferred
- Knowledge of CBP (U.S. Customs and Border Protection) regulations regarding manifest data quality and timely clearance
- Proven ability to multitask while keeping quality in mind
Quality Assurance Team Job Description
- Project estimation support
- Requirements and specifications analysis
- Test cases/scripts, manual / automated and maintenance
- Support both discretionary and light-on projects
- Coordinate with other testing teams on strategy and deliverables
- Perform activities that involve issuing reports, conducting product quality audits, process & material specifications related to maintaining & improving the product quality within the manufacturing process
- Communicate lab environmental compliance
- Insure test machines are operational ready
- Insure over sampling is correct
- Present Lab procedures during customer tours
- Viewed as an expert in Import Clearance process within DHL
- Proven ability to troubleshoot and problem solve in a high pressure environment
- Be responsible for leading the testing of medium to large projects
- Dig into the requirements of a project to be able to write a detailed test plan to provide guidance to others
- Contribute test cases for automation frameworks to be able to test faster and smarter
- Own areas of the end-to-end testing process, continually improving them and spread knowledge around the team