Representative, Credit Job Description
Representative, credit
provides accurate and timely information on our products and services to demonstrate dealer/member benefits derived from utilizing VyStar products in their business.
Representative, Credit Duties & Responsibilities
To write an effective representative, credit job description, begin by listing detailed duties, responsibilities and expectations. We have included representative, credit job description templates that you can modify and use.
Sample responsibilities for this position include:
Determine validity of disputes and correct accordingly
Collaborate with credit bureaus to correct credit ratings within regulatory guidelines while improving the customer experience
Support investor audit inquiries regarding credit disputes
Identify and recommend enhancements to credit reporting and credit disputes processes
Identify and resolve credit reporting errors and exceptions
Documents such as a Credit Application, Dun & Bradstreet credit reports
Process all misc invoicing and credit memos relating to return material
Leads the preparation, verification process and maintenance in a variety of general accounting functions or documents
Maintaining collections
Monitor compliance of districts with respect to corporate policies and procedures
Representative, Credit Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Representative, Credit
List any licenses or certifications required by the position: NACM, IRA
Education for Representative, Credit
Typically a job would require a certain level of education.
Employers hiring for the representative, credit job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Accounting, Finance, Business, Associates, Education, High School Education, Economics, Management, Communication, Communications
Skills for Representative, Credit
Desired skills for representative, credit include:
Regulations
Explains the features and benefits of membership and services offered
Opens new accounts
Products and services
Promotes the member driven philosophy and professionalism credo
Credit reporting process to ensure customers inquiries and disputes are resolved correctly and in a timely manner
Our financial products and services to help resolve complex queries
Processes and Procedures:
Risk Management Policies
Our business and understand the functions of our various business areas
Desired experience for representative, credit includes:
Must have excellent professional, verbal and written skills
Are proficient in MS Excel and other ERP
Proficient in business systems (excel, word, lotus notes, ) Possess analytical, problem-solving and organizational skills
Bachelor’s Degree in accounting/related subject or High School diploma/equivalent and equivalent work experience
Understanding of basic accounting principles is a plus
Must be detail oriented, customer focused, proactive and able to work under pressure
Representative, Credit Examples
1
Representative, Credit Job Description
Job Description Example
Our growing company is hiring for a representative, credit. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for representative, credit
- Support the Company Purpose, Vision, Mission and Values
- Maintains communication with assigned customers regarding the status of their accounts as related to exposure, aging, past due balances and orders pending approval for credit purposes
- Communicates onboarding process to customers and sales
- Prepares collection letters for accounts not in good standing
- Reconciles customer accounts by resolving any problems preventing timely payments
- Assist Cash Application team in applying multiple invoice checks and identifying accounts receivable adjustments
- Assists with daily credit functions, including account file maintenance, correspondence, processing of payments (credit card and ACH) and invoice inquiries
- May handle equipment orders, which may require review of customer credit history, working with a lending source or leasing company, and partnering with the Equipment departments during the installation process
- Provides account management for assigned key accounts, publisher accounts, or multiple portfolios
- Communicates internally/externally regarding credit limit, payment negotiations and order release information and documents communications on internal note system
Qualifications for representative, credit
- Reports and escalates issues to Credit Management that are critical, not in compliance of policy, lack clarity of policy or fall outside of authorized guidelines
- Works with customer in negotiation of long term payment arrangements for delinquent accounts
- May assign or increase customer credit limits up to $10,000.00 and makes recommendations to management on others
- Initiates annual credit limit reviews for accounts with credit limits between $50K to $99,999 including a review of Ingram’s payment history and perhaps industry reports
- Initiates formal credit limit reviews for accounts with credit limits > $100K on a semi-annual basis
- Accesses various data bases for researching and processing, including, but not limited to Document Direct, CyberSource, Ipage, Business Partners, Sales System, NACM, Web-Admin
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Representative, Credit Job Description
Job Description Example
Our growing company is looking for a representative, credit. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for representative, credit
- Research account disputes and billing discrepancies while performing account/payment reconciliation
- Responsible for credit inquires from external and internal clients
- Identify, research and resolve credits and unapplied cash receipts
- Communicate with customers for up to date payments
- Monitors credit limit compliance
- Provides clear and accurate (right account numbers, right dollar values, right invocie numbers, etc), direction to Transactions Associate to issue credit adjustments to finalize the “claims resolution” process
- Administrative tasks and other duties based on business and client need
- Monitor customer accounts and payments to ensure payments arrive timely and PTC’s exposure is kept to a minimum
- OCheck daily reminders of Customers to Watch list
- OTrack/deposit daily receipts (lockbox, CHAX, ACH/EFT )
Qualifications for representative, credit
- Proficient is MS Word, Excel, Outlook
- Proficient in working in a team setting
- Strong written & verbal communication skills clear, concise, polite and unassuming
- Proficiency in MS Office suite, Lotus Notes and/or other business software
- The ability to self-motivate and work with minimal supervision
- Intermediate Excel skills / knowledge
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Representative, Credit Job Description
Job Description Example
Our company is searching for experienced candidates for the position of representative, credit. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for representative, credit
- Develop understanding of customer news
- Entice all customers to move to some sort of electronic billing (EDI, E-invoicing, ) to reduce costs and prevent “lost” invoices
- Researches outstanding balances and takes necessary collection action to resolve in a timely manner
- Researches assigned correspondence
- Reviews insurance remittance advices for accuracy
- Verify accuracy of adjustments posted to the account prior to initiating a refund
- Review daily aging to determine credit holds and credit releases
- Day to day check posting and clearing for all assigned accounts
- Diplomatic interaction with customers, sales and distribution staff
- Minimize the DSO metric by developing and maintaining diligent credit worthiness processes and an effective, disciplined A/R collection framework
Qualifications for representative, credit
- Ability to prioritize and plan work activities efficiently to meet deadlines
- Proficient in computer use including AS400, Excel, Word, Outlook, and ability to learn accounting systems
- Minimum of five years’ collections experience
- Advanced Excel and Outlook skills preferred
- A minimum of one (1) year experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement
- Working knowledge of automated billing systems
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Representative, Credit Job Description
Job Description Example
Our company is looking to fill the role of representative, credit. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for representative, credit
- Prepare daily lien waivers, credit references, and approved orders
- Follow up and resolve customer complaints, discrepancies, and disputes using appropriate internal and external communication
- May assist and supervise clerical personnel as necessary
- Actively participating in coordination and completion of special projects assigned
- Ability to research financial systems and processes (e.g., journal vouchers, expense reports, vendor file) to resolve issues (e.g., missing expense checks, missing journal vouchers)
- Responsible for contacting and resolving delinquent accounts via outbound channels
- Inform customers of overdue accounts and amounts currently owed
- Ensure that information has been updated, recorded, and kept confidential
- Identify and offer appropriate payment plan to recover delinquent account
- Educate customers on impact of missed payments
Qualifications for representative, credit
- Minimum 2 years previous call center experience (credit, collections or billing preferred)
- High School Diploma or equivalent required, Associates degree or some college preferred
- Retail electric knowledge preferred
- Finance or Business Administration degree preferred with 2+ years of experience in credit and collections with a strong collection background and emphasis on customer risk management
- Experience with an ERP system is required, JD Edwards would be a plus
- Experience in credit, collection or other relevant business experience preferred
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Representative, Credit Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of representative, credit. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for representative, credit
- Management reporting of Credit Control Metrics
- The individual will work closely with other members of the regional and global Credit Control teams who are located in London, Zurich, New York, Wroclaw and Singapore, and will report to a the Regional Head of Credit Control Americas based in New York
- The individual will also work closely with the Credit Officers in the Americas, providing them with credit exposure investigation, reporting and policy enforcement support
- The role requires regular contact with managers of various back office departments, front-office personnel, as part of the credit exposure investigation, New Business and CRM policy enforcement responsibilities
- Reconcile and resolve queries within pre-determined timelines
- Responsible for A/R over 90 days and will be researching outstanding balances and recommending demographic changes to patient accounts to ensure future collections
- Negotiating payments with company collection policies and resubmitting accurate and timely claims
- Reviewing and identifying non and short payments for accuracy
- Communicating any needed system changes, while reviewing billing errors, short/under payments and unclaimed plans accordingly
- Contact customers to collect past due invoices
Qualifications for representative, credit
- Telephone etiquette and negotiation skills
- Related Degree preferred (Accounting/Finance degree desired)
- Two to three years of clerical and/or customer service experience
- Basic knowledge of the organization, products, services and systems
- 2+ years Collections or Accounts Receivables experience or relevant credit card experience
- Working with an automated predictive Dialer