Sales Support Consultant Job Description
Sales Support Consultant Duties & Responsibilities
To write an effective sales support consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included sales support consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Sales Support Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Support Consultant
List any licenses or certifications required by the position: CCNA
Education for Sales Support Consultant
Typically a job would require a certain level of education.
Employers hiring for the sales support consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Associates, Nursing, Physical Therapy, Business, Marketing, Computer Science, Engineering, Management, Business/Administration
Skills for Sales Support Consultant
Desired skills for sales support consultant include:
Desired experience for sales support consultant includes:
Sales Support Consultant Examples
Sales Support Consultant Job Description
- Drive business development, expansion and manage relationship for sales agent channel and commercial banking credit exchange, Small Business Financial Exchange (SBFE)
- Provide consultation on contract packages, accuracy and compliance
- Onboard new customers with product setup and training on proprietary software
- Conduct on-site customer support and problem/service resolution calls and assist in on-site new customer training and implementation
- Primary and secondary customer support includes issues relating to billing, consumer disclosure, training and service/quality
- Originate sales opportunity in SalesForce.com, document, post and manage artifacts to persistent records
- Collaborate with Sales Operations teammates on periodic and ad hoc reporting of leads, funnel, and forecasting
- Work with Sales Operations teammates and Sales Force leaders to improve functionality in SFDC and related tools to support the sales teams
- Partners with the Construction Solutions Executives to ensure the day-to-day sales support requirements are met
- Provides sales support to customers in the construction sales vertical
- Consistently honors commitments and demonstrates perseverance when faced with obstacles
- Works effectively with differing work styles, leveraging strong influence skills to complete assigned tasks through the work of others
- Knowledge of Commercial credit data preferred
- Knowledge of Consumer credit data a plus
- Must have strong communication skill in Japanese and English, both verbal and written
- Demonstrate understanding of key commodity trading or financial concepts
Sales Support Consultant Job Description
- Produces management reports, reconciles outstanding items on such reports, and/or enters client activity within the Company’s Contact Relationship Management (CRM) tool
- Assists sales representatives with client activity, reviewing paperwork prior to processing within the CRM tool
- Creates new customer service agreements, in accordance with the Records Management Policy
- Reviews and summarizes issues on accounts being put “on lock” or being canceled for sales partners
- Conducts initial review of RFPs/RFIs and surveys to create a project plan for final deliverables
- Performs a wide range of solution marketing writing and sales support functions
- Organizes and participates in strategy meetings with senior sales personnel to determine the strategy and sales emphasis of each proposal, presentation, client analysis, competitor analysis and other related items
- Writes and proofreads final deliverables
- Provides subject matter expertise and resolves complex proposal issues
- Develops and writes targeted Executive Summaries that highlight key selling points corporate initiatives
- Case Installation
- Minimum of 2 years of experience as a customer service representative, inside sales representative or in an operations function
- Provide technical supports to the sales team and operations
- Supports on pre-sales activities, such as, develop, edit and update sales proposal, system architecture, I/O assignment, and tender submission, et
- Set up equipments for demonstration and presentatio
- Estimate materials costs and quantitie
Sales Support Consultant Job Description
- Independently manages each project to completion engaging in ongoing communications with Sales, Solution Development, Clinical, Operations, IT and other corporate personnel to review options and changing conditions
- Researches, gathers and synthesizes internal and external information
- Partners with the creative staff on appropriate layout for final deliverables and oversees production to produce all necessary materials by the predetermined deadline
- Coordinates workflow and directing subject matter experts to prepare content
- Partner with internal business partners to implement decided sales growth and awareness strategies employee marketing communication plans
- Develops annual revenue and margin plans in collaboration with operations and key global stakeholders
- Responsible for delivery of Global OOP Sales KPI’s through engagement with regional operations teams
- Consult, recommend and enable the right online product and service strategies to help customers
- With their business or personal needs
- Be the voice and expert behind technology solutions, and
- Prior roles in corporate development, strategy consulting or, in sales strategy are plus
- Master's in Business or advanced degree preferred
- Agency development experience
- Education design background preferred
- Coordinate with marketing to develop written materials such as collateral, press releases, bylined articles, e-mail blasts, in support of routine marketing campaigns and product releases
- Develop and meet expectations
Sales Support Consultant Job Description
- Facilitate the core selling process, adapt style, and effectively bring clinical value to the customer during the sales process
- Collaborate with internal and external partners to gather and validate key trends and dynamics in the market
- Utilize market knowledge to uncover and prioritize unique opportunities that will allow for mutual value between OptumRx and our clients
- Apply therapeutic area knowledge to the sale of OptumRx Clinical Products
- Prioritize opportunities, develop strategy & tactics, monitor progress and adjust direction in an effort to maximize sales performance
- Collect information, derive inferences, find solutions and make informed decisions and recommendations using data and tools where appropriate
- Apply knowledge of PBM industry and apply knowledge of overall healthcare economy and industry practices
- Identify opportunities for clinical program up - sell
- Make clinically sound recommendations based on available data
- Incorporate treatment & practice guidelines into client presentations including up-selling opportunities
- Bachelor degree in Business, Engineering, Marketing or Construction Management preferred
- Knowledge of truss plant operations, , software, paper flow, production and plant layout helpful
- Strong SQL knowledge and familiarity with various types of databases and programming languages preferred
- Industry related software a plus
- Extensive internet knowledge and computer navigation is a must!
- Ability to meet or exceed expectations in a metrics-based environment
Sales Support Consultant Job Description
- Clearly communicate analytical and reporting needs to supporting departments
- Identify and create opportunities to manage trend and add OptumRx products
- Participate in ancillary clinical projects on an as needed basis
- Provide Clinical Consulting support if assigned to a client win
- Complete Cable activations and account modifications for inbound calls and offline orders in Oasys
- Additional Maestro SHM/Wireless experience & knowledge is an asset but not required
- Flexibility for additional training and skill upgrading may be required
- Manage technician inquiries, order changes on day of install for Cable
- MITT champion
- Help support our team by serving as an additional contact for our existing customers to resolve routine and moderately complex issues
- Working knowledge of Microsoft Office, Visio, Siebel and Oracle are desired
- Determine most effective coverage model, map end to end sales process and identify handoffs to specialty teams
- Strong general management, analytical, planning, organizational and facilitation skills with superior attention to detail
- Capable of independent program management
- Communicate effectively in challenging and complex situations
- Business subject matter expert (SME) for projects requiring a Sales perspective