Salesforce Consultant Job Description
Salesforce Consultant Duties & Responsibilities
To write an effective salesforce consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included salesforce consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Salesforce Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Salesforce Consultant
List any licenses or certifications required by the position: ITSM, ITIL, PMP, ADM, DEV, SFDC, ADM201
Education for Salesforce Consultant
Typically a job would require a certain level of education.
Employers hiring for the salesforce consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Engineering, Technical, Technology, Information Systems, Education, Information Technology, Software Engineering, Information Sciences
Skills for Salesforce Consultant
Desired skills for salesforce consultant include:
Desired experience for salesforce consultant includes:
Salesforce Consultant Examples
Salesforce Consultant Job Description
- Coaching & knowledge sharing in the Global and Regional Teams
- Active communication with the customers, business analysts and other service delivery teams in order to perform regular operations tasks solve
- Contribute to new business proposals
- Should have strong technical skills in SFDC to provide solution architecture, design trade-offs, and ability to decipher design choices
- Ability to provide technical leadership setting best practices including quality of design, implementation, maintenance, and support
- Solid Implementation experience using Sales / Service / Custom cloud
- Ability to define Datamigration strategies considering data volumes, external environments and migration approach
- Ability to address security complexities, and design solution aligning with SFDC security models
- Can help to train / coach junior resources on SFDC functionality
- Capable to understand task requirements clearly and implement independently
- Certificates in Salesforce administration and consultancy
- Career counseling, mentoring and support to help you achieve professional success and grow your career
- Salesforce Certified Developers (401)
- Salesforce Certified Advanced Developer (501)/Salesforce Certified Platform Developer 1
- Experienced in Force.com and web application development
- Experienced in integration of Salesforce with other enterprise systems
Salesforce Consultant Job Description
- Experience advising on Salesforce.com best practices
- Experience handling change and risk management for a project
- Comfortable with coaching, negotiating, and influencing
- Coordinates releases and post Go-Live materials
- Acts as Scrum Master with the primary responsibility to help the Scrum Team achieve its goals
- Performs “As-Is” and Fit/Gap analyses to map the Cloud technology’s offerings and capabilities to the Client business needs
- Works in teams of highly qualified functional and technical resources (both on-shore and off-shore)
- Analyze client business and translate customer needs into Salesforce solution
- Verify that the solution fulfills the customer requirements
- Translate client’s business needs into detailed business requirements documents, use cases and process flow diagrams
- Opportunity to work with Global Fortune’s 500 companieson large international projects
- As this role requires some business trips mainly in Europe, you should be eligible to work within European Union and associated countries (UK, France, Spain, Switzerland or Poland)
- Solid understanding of 3rd party salesforce.com data loading and data integration tools such as Informatica, Demand Tools
- Experience reviewing, configuring and supporting AppExchange apps (Conga)
- Commercial Lightning component development experience with code
- Demonstrated Strong SalesForce Design, Implementation and configuration knowledge including - APEX, Force.com, Java, JavaScript
Salesforce Consultant Job Description
- Making sure correct utilization of dev resources during Build & Test Phases
- Ability to provide mentorship and technical guidance to dev team
- Ability to provide training on various technical aspects
- Encourage Team to Utilize and Create Assets based on Implementation
- Lead Dev Team in terms of technical implementation, deployments and UAT / SIT
- Identify the varying skill set and levels within the team to appropriately assign work and guide them technically in the best way possible
- Experience of working in Hybrid Agile Process
- Provide best practice solutions around data residency and privacy of client data
- Hands on implementation of various component of Salesforce
- Industry knowledge in a specific industry Retail, Financial Services
- Proven ability to create a conceptual vision of the solution in the form of a proof of concept, mockups
- Communities implementations
- Current Salesforce certifications (Administrator/Advanced Administrator, App Builder, Sales/Service Cloud) is highly preferred
- Has demonstrable experience in consulting activities, some of which should be in customer experience and marketing technologies
- Experience working with business process and development teams to design, implement and deploy Salesforce.com applications to different clients at the enterprise level
- Design through deploy experience
Salesforce Consultant Job Description
- Work with IT and Product teams to identify and define the business needs and the solution to fulfil the requirements
- Interface with Salesforce Cloud technical SME’s
- Translates non-functional and functional requirements into end-to-end analytical solution designs, ensuring solution aligns with business goals and processes, uses and provides enterprise information consistently, integrates effectively with other applications, supports a common application environment and user interaction model
- Collaborates with other Solution Engineers and Enterprise Architecture to make sure that solutions fit within enterprise context and aims for standardization of solutions across application landscape
- Coordinates medium to complex solution architecture implementations while leading design variances based upon business needs while ensuring artifacts are documented in enterprise architecture repository
- Deliver technical, cloud solutions to customers allowing them to maximize their investment
- Help assist customers in stabilizing developed solutions using IT methodologies in complex customer environments, in the design and development of integrated solutions using the latest products, services and technologies and understanding the relevant application development, infrastructure and operations implications of the developed solution
- Take an active role in Salesforce projects (projects range from short-term board-level strategic advice, to full lifecycle implementations)
- Join innovative projects with the latest in IT
- Participate in a global network of colleagues
- Must be able to obtain and maintain required US Security clearance for this role
- Must have 3+ years of experience on programming languages like Java(Advanced Java)/ASP.net including JQuery/Java Script, SFDC with strong OOPS concepts
- Must have 1+ years experience in Apex programming, Visualforce pages with developer and Administrator Certification
- Experience on Lead management, Account management, Campaign management and all related sales cloud customizations
- Experience on Case Management, Data management, Data Security
- Seven (7) years of experience in Sales Operations in the Salesforce.com environment with High School diploma or equivalent
Salesforce Consultant Job Description
- Work collaboratively with other functional & technical project team members to ensure successful & timely project delivery
- Interface & communicate professionally with clients on the phone, in meetings, & by e-mail to attract & grow lasting relationships
- Utilize time, project management, delegation, & prioritization skills to achieve results for multiple tasks & responsibilities
- Participate in appropriate discovery, planning, & strategy sessions & initiatives to support business objectives
- Maintain a network for new business opportunities
- Obtain & maintain Salesforce certifications
- Gather functional and design requirements from business stakeholders and implement those requirements on a new Salesforce Customer Community site
- Conduct gap analysis identifying any business needs that cannot be met with out-of-the-box functionality
- Align with 3rd party system integrator for integration of core InTouch components and cross-cloud (service, commerce, ) for inclusion into website
- Help configure out-of-the-box features of customer service template and align with content needs
- Three (3) years or more experience understanding and optimizing sales processes
- Five (5) years or more experience in Salesforce.com administration, reporting and dashboards
- Understanding of requirement specifications and interface with IT to confirm appropriate solution and follow up on delivery of final implementation
- Understanding of change management, including understanding needs, coordinating communication, and creating and delivering training to sales users and other constituents
- Analytical thought process to discover problems and suggest best way to solve them
- Travel flexibility both local and out of state approximately 10 to 20%, when needed