Strategic Accounts Job Description
Strategic Accounts Duties & Responsibilities
To write an effective strategic accounts job description, begin by listing detailed duties, responsibilities and expectations. We have included strategic accounts job description templates that you can modify and use.
Sample responsibilities for this position include:
Strategic Accounts Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Strategic Accounts
List any licenses or certifications required by the position: AWS, MBA, CFA, CPM, CISSP, CPA, TOGAF, ITIL, II, NICET
Education for Strategic Accounts
Typically a job would require a certain level of education.
Employers hiring for the strategic accounts job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Marketing, MBA, Business/Administration, Management, Engineering, Healthcare, Technical, Advertising
Skills for Strategic Accounts
Desired skills for strategic accounts include:
Desired experience for strategic accounts includes:
Strategic Accounts Examples
Strategic Accounts Job Description
- Serve as the Company’s primary day-to-day interface to the Account, and be responsible for the Account’s overall revenue and profitability, and for representing the Company’s interests in front of the Account
- Own calendaring, logistics, and administrative responsibilities on behalf of your team
- Arrange internal and external meetings, communicating an agenda to support business objectives
- Manage post-meeting follow up such as finalizing membership agreements, scheduling follow up calls
- Help design, implement and continuously improve the Strategic Accounts collection process to maximize external customer satisfaction while not exposing the account to collection risk
- Provide support to internal customers (Sales Service Reps, Strategic Account Managers and General Managers) through meaningful metrics, standard reports, and collections trends and strategies
- Monitors Strategic Account A/R aging reports for monthly progression and dispute resolution
- Remove roadblocks through cooperative problem resolution and relationship building
- Ensure payment remittances are received, processed and posted in a timely and accurate manner
- Helps collect data for meaningful ACE metrics of collection cost, quality, and cycle time that provides insight into operational efficiency forming the basis for continuous improvement
- 8+ years’ experience in proven business development is required
- Successful candidate must have a strong knowledge of, along with effective high-level relationships with, the customer
- Excellent communication skills, both internally within the organization, and externally as an advocate of the customer’s interests and needs within the group
- 5+ years in technical sales engineering role in the telecommunications industry
- Extensive background in design and deployment of complex voice and data networks in the Midsize and Enterprise Market highly preferred
- This position will be in a strong, collaborative team environment, with regular reporting and oversight
Strategic Accounts Job Description
- Manage the cancelled contract collections program to ensure cancelled contracts are submitted in a timely manner to 3rd party collection agencies
- Manage the bankruptcy process and File A/R claims with bankruptcy courts
- Perform RRCA on outstanding invoices which were not billed per the contractual agreement
- Work closely with billing groups and local offices to make corrective actions on outstanding disputed A/R
- Places phones calls and emails to customers and clear documents the outcome of these communications
- Willingness to cross-train and backup essential functions and other teammates
- Document and maintain any processes for which the SA Pricing Analysts are responsible for leading
- Provide pricing support and reporting for Strategic Account Market Segments, Strategic Account customers, other miscellaneous major pricing and profitability initiatives
- Participate in the design, testing, validation and implementation of PROS pricing software
- Works with management to develop appropriate product/service and merchandising support
- Experience in developing a Sales team structure, staffing up, and developing a strong Sales team, and developing team bench strength
- The position requires software training with Salesforce and with V&A specific programs
- Interacts with all levels of internal management and corporate departments as necessary
- Strong analytical skills, problem solving abilities, and administrative ability
- Minimum 8 to 10 years advertising sales experience selling to pharma
- Agency experience in the planning and buying of interactive media a plus
Strategic Accounts Job Description
- Delivers regular updates to customers on resolved issues and implementation of new programs
- Must be willing to travel extensively within customer geographic territory
- Develop and lead a completely new team that will ensure national coverage and preferred supplier status amongst these prestige strategic accounts
- Collaborate closely with other Product Specialists/TCO Analysts and management to ensure process consistency and continuity
- Utiliize expiring warranty data base, generate job leads and distribute them to appropriate reps via email
- Maintain current list of Strategic Account managed relationships and programs
- Maintain the job lead database for SA customers through the entry and updating of leads on a weekly basis
- Track departmental activities such as vacation time
- Customer success and Retention
- Owning 20+ key customer relationships directly
- BS/four year college degree requiredfrom an accredited institution
- Excellent knowledge of big data trends (Carrier ecosystem knowledge, Social Media / Content, Cloud Adoption Internet of Things)
- A minimum of 5 years’ experience as an industry practitioner in sourcing/procurement
- At least 5 years’ experience in sales, account management, or business development
- In depth knowledge of specific market segments
- Knowledge of e-procurement, finance, and/or supply chain management applications strongly preferred
Strategic Accounts Job Description
- Performing customer service order entry functions for orders received via the Internet other sources
- Calls on regular and prospective customers via telephone, fax, e-mail, to solicit orders
- Targets account acquisition
- Occasionally required to reach with hand and arms
- Responsibility for P/L at targeted customers
- Manage direct reports proactively identifying growth areas at targeted customers
- Work with internal marketing team to custom develop and tailor specific presentations for each targeted customer focusing on future and existing growth opportunities
- Manage a team of Account Management professionals
- Conduct analysis of clients‘ clinical trial pipelines to assess the potential demands that the clients may have for clinical trials supplies
- Function as a trusted executive advisor for strategic customer conversations
- A collaborative work style with the ability to be directive in terms of driving business
- BA/ BS Marketing or Business preferred
- Track record of management, leadership and people development
- Willingness and ability to travel to other client locations and QI offices as needed
- Strong collaborations skills across organizations
- Ability to motivate and inspire others in the achievement of business goals
Strategic Accounts Job Description
- Provide “voice of the customer” within the BSD organization
- Represent areas of responsibility at various functions such as trade shows, sales meetings, internal and external training programs
- Onboard, coach and collaborate with counterparts to up-level success rates and drive improved performance (~70% of time)
- Key Reseller Relationships
- Assume cross platform ownership of and effectively manage multiple relationships within each assigned key reseller (i.e., multi-level, multi-buyer) including forging strong relationships with the highest level executive at the reseller in order to grow the account
- Ensure reseller growth by driving them into new business areas, identifying deficiencies and truly understanding their needs
- Application of data analytics to effectively consult with the resellers on ways to improve their business
- Coordinates the involvement of appropriate internal resources including Customer Care, Sales Operations, Digital/Content and management resources in order to meet account performance objectives
- Execute headquarter initiatives with the USI field sales team and the customer branch locations in areas like pricing, strategic programs, X-sell
- Leads reseller growth through innovative strategy development, and implementation of growth initiatives
- Consistent commitment to launching and managing revenue growth initiatives
- Minimum 10 years of experience in the healthcare industry
- Proven track record of leadership and collaboration (both internally and externally) to achieve business results
- Ability to develop and manage to budgets and/or business plans is vital
- Ability to troubleshoot and resolve very complex problems
- Ability to manage and develop complex relationships internally and externally