UX Researcher Job Description
UX researcher
provides expert counsel on best practices on design methods, user research, experience design, usability and user engagement.
UX Researcher Duties & Responsibilities
To write an effective UX researcher job description, begin by listing detailed duties, responsibilities and expectations. We have included UX researcher job description templates that you can modify and use.
Sample responsibilities for this position include:
Facilitating discovery and usability interviews
Design, set up, run and analyze usability studies, A/B testing, focus groups and customer interviews
Utilize a variety of research methods—you should be experienced with ethnographic and observational methods usability testing and other approaches (benchmarking, competitive analyses, diary studies, remote testing)
Facilitate one-on-one usability testing sessions
Identifying appropriate qualitative research tools to gather objective user feedback (e.g., surveys, usability testing, user and stakeholder interviews)
Facilitate user feature walkthroughs, usability sessions and “Show me how you use it” open-ended interviews in order to inform new feature and product design and development
Track industry trends in the area of collaboration solutions
Work with outside consultants to define research projects
Partnering with design, product and engineering teams in the design, execution, and delivery of features
Bringing UX practices including research, solution design, and interaction to the team
UX Researcher Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for UX Researcher
List any licenses or certifications required by the position: CUA, UX, UXMC, CHFP, CPE, NNG
Education for UX Researcher
Typically a job would require a certain level of education.
Employers hiring for the UX researcher job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Psychology, Cognitive Science, Human-Computer Interaction, Design, Computer, Anthropology, Social Science, Information Science, Computer Science, Education
Skills for UX Researcher
Desired skills for UX researcher include:
Experimental design
Cognition
Perception
Usability evaluation techniques
User interface design
Usability
Task analysis
Service design
Statistics and the principles of experiment design
Experimental design and statistics
Desired experience for UX researcher includes:
Working knowledge of data-logging tools such as Ovo Studios, Morae, Camtasia
4+ years’ experience in user experience designer with a focus on user research
Proficiency in a variety of design tools such as OmniGraffle and Sketch
An available online portfolio or samples of work demonstrating great user-centered design solutions
Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
Experience designing user experiences for mobile
UX Researcher Examples
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UX Researcher Job Description
Job Description Example
Our company is looking to fill the role of UX researcher. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for UX researcher
- Synthesizing and analyzing metrics of user behavior
- Presenting findings to product and engineering teams
- Helping product and engineering stay innovative
- Plan, design and organize research efforts
- Conduct research with customer, prospect, and banker audiences across the entire product development process
- Working with key stakeholders from all around the business to gather requirements and convert this into a brief
- Gathering all necessary documentation, assets and prototypes for the session
- Running at least 2 full days of research a week
- Identifying the key themes from the session, collating the results, feeding back into the business and making recommendations to all levels of management
- Researching and trialling new UX research methodologies within the lab environment outside of the lab
Qualifications for UX researcher
- BA/BS degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields or equivalent practical experience
- Bachelor's degree (MA/MS preferred) in Human-Computer Interaction, Human Factors, Engineering Psychology, Experimental Psychology, or other human behavior research related fields
- 0 to 2 years experience as a ux researcher or user researcher
- Experience developing empathetic user personas and scenarios that help focus design team efforts on the needs of specific types of users
- Work well in a semi-distributed, multidisciplinary team environment
- Ability to gain trust and respect of peers and stakeholders
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UX Researcher Job Description
Job Description Example
Our innovative and growing company is looking for an UX researcher. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for UX researcher
- Conduct independent research on multiple aspects of user experience
- Collect and analyze user behavior through lab studies, field studies, benchmark studies and surveys
- Translate research insights into key UX deliverables such as personas, journey maps or “day-in-the-life-of” maps, developing your own creative reporting techniques
- Work cross-functionally with design, product management, and engineering
- Lead user research for prototype testing and live production testing
- Lead user research for ethnography and contextual studies
- Plan and facilitate user research
- Define research objectives on a per project basis
- Define user tasks and scenarios for research materials to achieve study objectives
- Work with our Retail User Experience team to create the required facilitation materials, such as clickable prototypes
Qualifications for UX researcher
- A BS or equivalent degree in psychology, cognitive science, Human Factors, HCI, HCD
- Demonstrated skill and creativity for selecting the right mix of methods to research questions and business goals, and are excited to invent new methods when the right method does not exist
- Finely tuned analytical skills
- Obsession for the customer experience
- BS in Human Factors, Human Computer Interaction, Cognitive Psychology, or related discipline
- MS in Human Factors, Human Computer Interaction, Cognitive Psychology, or related discipline
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UX Researcher Job Description
Job Description Example
Our growing company is hiring for an UX researcher. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for UX researcher
- Moderate ethnography/contextual sessions
- Report and analyze test findings into a clear format and deliver to larger multi-disciplinary team
- Participate in the development of schedules by providing estimates regarding individual research tasks
- Help educate the company and leadership on the findings
- Document and communicate research findings to product team members
- Participate in business and UI reviews with multi-disciplinary product teams
- Conduct online surveys and card sorts using tools like SurveyGizmo, OptimalSort and TreeJack
- Coordinating and conducting research sessions, including recruitment (sourcing and acquiring users for testing) and session scheduling
- Planning, developing and implementing research processes and strategies within an agile development cycle
- Help to prioritize research opportunities in a fast-paced, rapidly changing environment
Qualifications for UX researcher
- Master's Degree or equivalent work experience in Human-Computer Interaction, Anthropology, Human Factor, Psychology, Cognitive Science, Information Sciences or related field
- Experience with various research methodologies
- Experience in researching Enterprise or IT systems a plus
- Proficient on usertesting.com
- Ability to work in fast-paced agile/SCRUM environment
- Work with minimal supervision on multiple concurrent projects
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UX Researcher Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of UX researcher. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for UX researcher
- Planning, recruiting, screening, moderating, analyzing, and delivering insights
- Conveying research insights in compelling and creative ways to various stakeholders
- Continually developing a sense of user needs, evaluate design and product decisions, help teams prioritize enhancements, and increase our collective empathy for our users
- Takes direction from lead researcher- create research test plans (methodologies and objectives), project timelines, screeners, test collateral (including scripts, screeners, reports), conduct research and create reports and toplines
- Aggregate macro findings
- Conducts Safaris, visits stores and other activities as required to better understand our customers
- Create user scenarios and research objectives that are aligned with project and business goals
- Create project plans and artifacts that describe UX research efforts, timelines, and outcomes
- Prepare for and conduct weekly sessions to gather user expectations for and feedback on interaction design hypotheses for complex projects
- Work with the UX research manager to plan and conduct other in-depth exploratory and evaluative studies outside of the agile framework
Qualifications for UX researcher
- Delivers design work on projects with minimal oversight
- Your role includes problem solving difficult journeys, rapid prototyping, user testing, and iterative improvements across all platforms
- BA/BS degree a human behavior related field (HCI, Psychology, Social Science, Information Science, ) MA / PhD preferred
- An MSc or MA in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or Interaction Design would be highly desirable
- Understanding of different research techniques
- Currently working in a research role in a digital business
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UX Researcher Job Description
Job Description Example
Our innovative and growing company is hiring for an UX researcher. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for UX researcher
- Assisting with user testing preparation activities and running usability testing sessions
- Plan, recruit, and conduct usability studies on-site, in the field, remote, or unmoderated
- Assist in defining and refining UX research processes in agile to improve the impact and promote the value of user research, and ensure execution
- Train peers and other team members in proper testing techniques
- Partner with Product Managers and User Experience Designers to identify highest-impact areas of research
- Define, plan, conduct, and analyze user research to validate designs and support new product development
- Communicate findings and recommendations in compelling/creative ways
- Develop Craftsy’s research practice as the first UX Researcher on the team
- Design research that distills project goals and research questions into well thought-out research plans
- Design, develop and launch experiments, and conduct statistical analyses to understand users' experience, both in lab tests and on crowd platforms (for example, using Amazon Mechanical Turk)
Qualifications for UX researcher
- Demonstrated interest in tangential fields such as visual design, product design, design research, big data, fine art, music, writing and communications
- 3-5 of experience conducting user experience research and integrating findings into a user-centered design methodology
- Expertise identifying appropriate research methods to meet a business need
- 2+ years research experience w/a master's in computer science, human computer interaction, cognitive science, experimental psychology, anthropology, information science or related field
- 2 years of experience with user research that has truly impacted product design
- Complete confidence conducting full lifecycle research projects, including lab studies