Wintel Engineer Job Description
Wintel Engineer Duties & Responsibilities
To write an effective wintel engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included wintel engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Wintel Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Wintel Engineer
List any licenses or certifications required by the position: ITIL, MCSE, PKI, OS, SAN, MCP, PMP, MCSA, MCA, SSL
Education for Wintel Engineer
Typically a job would require a certain level of education.
Employers hiring for the wintel engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Information Systems, Education, Engineering, Administration, Technical, Information Technology, Computer Engineering, Government, Oral Communication
Skills for Wintel Engineer
Desired skills for wintel engineer include:
Desired experience for wintel engineer includes:
Wintel Engineer Examples
Wintel Engineer Job Description
- Handle Tier 2 & 3 support cases across multiple locations
- Troubleshoot Windows Hardware and Software issues to resolution
- Perform system tuning, performance reports and root cause analysis
- Perform network troubleshooting to determine system or network related issues
- Implement local and SAN storage when required
- Handle server permission and implement strict security guidelines
- Perform moves - adds - changes – upgrades to Windows servers
- Create and implement Change Requests using standard Change Management processes
- Engage third party hardware and software vendors to resolve issues
- Perform patch updates to servers and able to rollback problematic patches
- Bachelor degree in engineering or Information technology or equivalent
- Ability to communicate well with the client and business unit leads
- Ability to set direction and prioritize work and resources based business and client needs
- Participate in Technology Road Map tracking and provide recommendations as needed
- Working experience with System X, Windows, VMWare vSphere 4 and 5, ESXi, vCenter, VMWare Clustering and Windows licence management with KMS
- Solid understanding of networking basics such as DVS, vSwitchs, routing, vlan tagging, - - Working experience on virtualization on System X including hyperthreading, and resource virtualization
Wintel Engineer Job Description
- To manage and support all Windows servers including the Operating System
- To recover Windows servers in the event of hardware failure
- To collate and maintain full server inventory
- To review and agree BAU acceptance of change records on Server Management supported environments
- To be Technical Experts in a number of supported Technologies Citrix, Clustering
- To proactively manage all issues raised as problems and perform root cause analysis where requested
- Perform system health checks both of operating system and supported technologies such as Exchange
- Escalate service enhancement suggestions to the Server Management Proactive Services team
- Provide responsive action to any high priority issue by providing the agreed level of technical cover 7 x 24 hrs
- Respond to monitoring alerts and execute reporting of system health and capacity through the use of tools and procedures to ensure compliance with service level agreements and operational standards
- Knowledge of Microsoft Core components is mandatory
- Minimum of 5 years technical knowledge in Active Directory, Clustering and WINTEL PLATFORMS include Windows 2000, 2003, 2008
- Minimum of ten years’ experience in the networking field
- Datastore management
- Familiarity with storage area network pathing and lun allocation
- Working knowledge on Infrastructure Support including Active Directory and Antivirus
Wintel Engineer Job Description
- Active Directory (2008 and 2012)
- Office 365 and Windows 10
- Familiarity with VMWare (vSphere, vCenter etc)
- Ensure availability and performance of Windows instance / VMware hypervisor can fully support the applications
- Proactively monitor the Windows systems / VMware hypervisor to ensure services are up and running
- Assist in capacity planning, ensure high resiliency and optimal performance involving the associated hardware resources allocated to the operating system
- Assist in the deployment of all patches, critical updates and service packs on a timely basis in all non-production and production servers
- All other windows & x86 administration responsibilities as assigned
- Conducts complete diagnostics of most business problems, factoring in a strong understanding of the technical architecture
- Apply Operating System patches
- Disk arrays and SAN storage solutions
- Knowledge on Tivoli products
- Excellent written and verbal communication skills are a must, strong interpersonal skills
- 5 years Microsoft OS 2008/20012, Microsoft Cluster, Active Directory Configuration and Administration (including AD 2012), VMWare, SCCM, Wintel security, and scripting (VBscript/PowerShell)
- Demonstrated leadership and planning skills, able to develop constructive working relationships with IS and business management teams with programming staff
- This position is on-call in a 24/7/365 environment
Wintel Engineer Job Description
- Knowledge of PowerShell, FTP, ADFS, SCCM, and Networking is a plus
- Manage user identities within Active Directory
- Update and administration of any changes to Configuration Items (CI)
- Document procedures and review/update on a bi-annual basis
- Attend client facing meetings
- Develop and maintain customer and third party relationships
- Manage all customer issues through the proper escalation channels
- Leads the engineering and development of new technologies and best practices for internal and external hosting of Microsoft and VMWare systems in support of strategic plans, roadmap, and system lifecycle management
- Implements complex and comprehensive solutions/projects related to Performance, Availability of systems and Security
- Provides day-to-day support for all production, development, and testing system environments running in all hosting platforms
- At least 3 years of Windows 2003/2008/2012 server administration
- At least 3 years of Windows Active Directory administration
- Preferably with at least 5 years of window / vmware administration/engineering experience and desirably 2 years of Unix administration experience preferably Redhat linux, IBM AIX and/or Oracle Solaris
- Good understanding of storage and networking concept will be an advantage
- Prior expertise in writing scripts to automate tasks for VMware/Windows Infrastructure is preferred
- Experience on Cisco UCS / IBM Blades and other x.86 hardware platform hardware setup and configuration
Wintel Engineer Job Description
- Provides leadership and execution of initiatives related to Capacity and Planning, High Availability and overall hosting Security standards
- Participates in on-call support rotation, which will require off-hours support work
- Build, configure, manage and upgrade Microsoft Windows Servers
- Must be able to work ½ of full day every Sunday
- Experience managing teams with Wintel experience
- Support and assist the Documents Owner for documentation libraries for responsible areas, ensuring compliance with internal standards
- Provide deep level proactive and reactive technical support/consultation to Level 1 and Level 2 engineer, resolve problem and issue escalation by Level 1 and Level 2 engineers
- Ability to develop troubleshooting guides and other documentation for ongoing operations support, ensuring compliance with internal standards
- Ability to develop deploys, maintain tools, scripts, for ongoing operations support, and maintain standard documentation and tools repositories for the team
- Work as part of a team, which may be located physical, virtual and/or global
- Proficiency in VMware solution stack (SRM, vSOM, vSAN, NSX) will be an advantage
- Experiences with the following infrastructure technology will be an added advantage
- Demonstrated ability to develop customized solutions to meet business and system requirements
- Provide product feedback to improve processes and functionality identify and report bugs to development
- A Minimum of 3-5 years’ experience in a Wintel environment, with extensive experience virtualization technologies from VMWare
- Good Knowledge Microsoft suite of enterprise platforms such Exchange, Active Directory