Analyst, Quality Resume Samples

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C Huel

Carole

Huel

5949 Swaniawski Causeway

Detroit

+1 (555) 747 6989

5949 Swaniawski Causeway

Detroit

Phone

p +1 (555) 747 6989

Experience Experience

Philadelphia, PA

Analyst, Quality

Philadelphia, PA

Reinger, Kutch and McCullough

Philadelphia, PA

Analyst, Quality

Work with Product Development/R&D to design in food safety/quality controls and provide risk evaluation to the Business Unit
Work Cross-functionally with Quality, Supplier food safety, and procurement to establish food safety specifications for ingredients and ensure compliance
Develop nutrition and regulatory technical information for ingredients and products
Develop positive relationships with internal stakeholders and suppliers
Conduct validation studies to evaluate and approve microbiological test methods (rapid and cultural) for the Kraft Heinz Laboratory network
Conduct analysis to produce indicators and presentations for senior management
Stay abreast of nutrition and regulatory developments and identify opportunities and implications to the business

Philadelphia, PA

Quality Analyst Quality Mgmt Spec

Philadelphia, PA

Farrell, Graham and Adams

Philadelphia, PA

Quality Analyst Quality Mgmt Spec

Research, reporting, and data analysis focusing on NCQA and URAC accreditation activities
Periodic evaluation of clinical and service quality activities and ensuring the QI work plan is updated accordingly
Utilize established benchmarks to monitor, track, and trend aggregated, product-specific and plan-specific quality metrics
In collaboration with the Quality Manager, ensure analysis and reporting of all quality metrics. As specified in the Quality Work plan and contractual documents, responsible for completing monthly, quarterly, semi-annual and annual performance data reports in a timely manner
Assist in the annual member satisfaction surveys, including working with selected vendor and writing annual report
Regular review and update of Core Performance Indicator data for the oversight of clinical and quality performance and reporting results to the QIC and CMC committees
Support plan-specific analysis and reporting related to HEDIS measures and participate on HEDIS committees and activities as assigned

present

Phoenix, AZ

Senior Analyst, Quality

Phoenix, AZ

Bailey, Braun and Daniel

present

Phoenix, AZ

Senior Analyst, Quality

present

Troubleshooting/driving resolution for existing product and process brand maintenance challenges
Effectively communicate with management and team lead on testing status and critical testing issues
Recommend changes to documentation associated with Quality Systems, as well as assessing effectiveness and approving recommendations of others
Participate in problem tracking management to bring defects to resolution
Coordinates quality-related training
Actively develop and maintain working relationship and act as partner with key business owners
Participate in enterprise initiatives representing National Customer Service and Quality

Education Education

Bachelor’s Degree in Food Science

West Virginia University

Bachelor’s Degree in Food Science

Skills Skills

Demonstrates accuracy and thoroughness, recommends improvement to support quality and monitors independent work to ensure quality and consistency
Ability to lead and be a cooperative member of the Test Team on testing activities
Strong problem solving and critical thinking skills
Excellent written and verbal communication
Knowledge of various software testing methods (i.e. Black Box, White Box, etc.)
Ability to be flexible to changing demands and priorities
Excellent analytical skills
Excellent written and verbal communication skills including negotiating and relationship management skills
Unix
Mainframe

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15 Analyst, Quality resume templates

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Analyst Quality Resume Examples & Samples

Strong analytical background, preferably statistics part of the academic curriculum. Strong algorithmic and programming skills
Familiar and experienced with various statistical methods and models
Experience with statistics and data mining packages like SAS Eminer, SPSS, R etc
Communicate effectively with statisticians and non-statisticians
Excellent programming skills
Experience in handling and preparing large real world datasets
Profound understanding of Big Data Technology Concepts and associated Products
Experience in Unix scripts and databases
Excellent written/verbal communication skills and organizational skills
Experience in the banking/finance industry
Knowledge of database design, applications and data flows preferred

Lead Product Analyst, Quality Resume Examples & Samples

Provide deep insights around ads product use, stability, and performance to inform development priorities
Partner aggressively with product, marketing and engineering teams to drive product quality, understanding of existing and new product usage, and measure product stability
Manage and mentor junior team members as part of the larger Product Analytics, Quality team

Analyst, Quality Resume Examples & Samples

Support quality activities to include in reporting performance metrics; schedule accuracy and performance of actual delivery; and conformance review of deliverables
Conduct data collection; validation interviews; and gap analysis on performance against approved thresholds; assist in defining data collection and analysis procedures for tracking performance
Maintain a quality control program that conforms to customer and contract requirements to ensure all contract product and service requirements are constantly attained
Conduct validation of the metrics and standards provided in the program's Quality Plan
Maintain the existing program approach to identifying processes requiring review; audit or improvement Monitor corrective actions and report on their progress

Analyst, Quality Resume Examples & Samples

2-5 years of related IT, software development, testing, or quality assurance experience
Strong grasp of Microsoft Office products, especially Microsoft Word
Batch Job testing experience
Ability to write technical, logical test cases
Ability to clearly and thoroughly document system errors
Competent to work independently on Quality Assurance testing activities
Medicare and CMS-related knowledge a plus

Senior Analyst, Quality Resume Examples & Samples

Develop and implement quality control methodologies to ensure compliance with quality assurance standards; guidelines; and procedures in a computer-based organization
Oversee the operational planning; establishment; execution; and evaluation of a multifaceted program consisting of a set of closely related subprograms or associated activities
Review and evaluate training products to ensure adherence to company and customer quality standards. Develops testing procedures and conducts tests
Reviews and evaluates training products to ensure adherence to company and customer quality standards
Establishes quality standards for training life cycle; documentation; development methods; testing; and maintenance
Develops and implements training testing standards and procedures; and coordinates testing
Provides guidance and work leadership to less-experienced Quality Assurance personnel; and may have supervisory responsibilities

Senior Analyst, Quality Resume Examples & Samples

Coordinate testing activities and adherence to Configuration Management Practices. This includes the formal delivery via electronic and media formats
Maintain approved/delivered solutions in the deployment methodologies (SCCM; YUM Repository)
Exercised considerable latitude in determining technical objectives of assignment and without appreciable direction
Ability to work independently and in a team environment in order to successfully resolve moderately complex technical problems in a high-paced environment

Senior Analyst, Quality Resume Examples & Samples

Create analysis deliverable scope and methodology and provide analysis, trends and recommendations to support enterprise goals. Provide trending data to management and support teams as needed
Lead development and implementation of new departmental processes, programs and tools. Contribute to the development of new reporting. Maintain, enhance and provide results from existing reports in accordance with business needs
Actively develop and maintain working relationship and act as partner with key business owners
Proactively identify opportunities to bridge gaps between current and desired state
Participate in enterprise initiatives representing National Customer Service and Quality
Peer to peer leadership for projects and deliverables
Knowledge of the Business: In-depth knowledge of customer service quality processes and related programs. Understand the customer lifecycle. In-depth knowledge of assigned functional area. Knowledge of related cross functional business processes. Ability to Interview to understand business needs
Problem Solving: Ability to gather and synthesize information. Expertise in structured problem solving and root cause analysis. Ability to think creatively and develop new solutions while working independently. Provide feedback and reporting on results for key indicators. Ability to independently draw conclusions to inform decision making. Analyze and recommend improvements based on key indicators
Professional Communication: Active listening skills. Strong presentation skills (facilitation and negotiation). Ability to tailor communication to different audiences. Ability to communicate professionally with executive management and diverse audiences. Ability to use discretion and maintain a high level of confidentiality Give/Receive feedback in a constructive manner
Technical Skills: Technical proficiency in functional systems and tools. Basic knowledge of data analytics: inspecting, cleaning, transforming, and modeling data. High level of proficiency with information gathering/resourcefulness. Business Objects – proficient user
Experience with Business Objects, SQL, Remedy, TCS is preferred but not required
Bachelor’s Degree. preferably in a quantitative discipline or equivalent work experience

Senior Analyst, Quality Resume Examples & Samples

Identify, lead and implement business process improvement solutions for Quality systems, including developing changes to procedures, to improve operation, efficiencies, and user experience, while supporting the integrity of the business process
Recommend changes to documentation associated with Quality Systems, as well as assessing effectiveness and approving recommendations of others
Lead projects from inception through completion, including developing and/or scheduling key milestones, securing and allocating resources, and representing quality management on cross-functional teams
Determine new training and training program improvement needs, including development of training programs and training materials to address system user problems, and delivers training
Collect and generate metrics, and draw inferences for system improvement opportunities
Bachelor’s in science related field required, Engineering degree preferred
Minimum of 5 years of previous related experience required
Proven expertise in MS office Suite
Good project management skills and related software tools preferred
Excellent written and verbal communication skills including negotiating and relationship management skills
Experience in quality and/or manufacturing environment in the medical device or pharmaceutical industry is required

Analyst, Quality Resume Examples & Samples

This role will work within its Label Compliance group and will be responsible for nutrition and regulatory compliance for FDA and USDA regulated products. This position provides the opportunity to interact with cross-functional members of the various Kraft Heinz business units as well as corporate business partners and functional experts across Kraft Heinz
Ensure regulatory compliance of products, labels, advertising and promotions as well as adherence to policies and guidelines
Develop nutrition and regulatory technical information for ingredients and products
Review/approve label graphics for regulatory compliance and technical accuracy
Review advertising and promotional materials for technical accuracy and compliance
Provide nutrition and regulatory guidance on project teams to enable accurate decision-making
Partner with R&D and business teams to identify opportunities for the brands
Stay abreast of nutrition and regulatory developments and identify opportunities and implications to the business
Manage and elevate consumer inquiries and support corporate requests
B.S. in Nutrition, Food Science or related scientific field
Minimum 2 years of experience in Regulatory, Nutrition, R&D or Quality with a global/US food manufacturer
Experience with FDA and/or USDA food regulations, specifications, and labeling databases
Excellent problem solving, organization, and time management skills
Ability to handle complexity, multiple projects and work under tight timelines
Strong drive for results and ability to bring projects to completion
Willing to travel 5%

Senior Analyst, Quality Resume Examples & Samples

Review and analyze business requirements, system requirements and technical specifications
Develop test scenarios, document test cases, create test data/files, maintain requirements traceability matrix, compile test summary documentation and provide work estimation for test preparation and execution
Maintain and oversee independent execution of testing activities against test plans and test schedules
Mentor and guide less experienced QA personnel for testing activities being performed
Conduct and participate in SDLC Peer Reviews
Conduct detailed analysis of test results
Effectively communicate with management and team lead on testing status and critical testing issues
Participate in problem tracking management to bring defects to resolution
Ensure products, applications, documents and systems are in compliance with established quality standards
Attend and/or facilitate meetings and forums with all the stakeholders on both technical and integrated project topics
Participate in special projects as required
Knowledge of various software testing methods (i.e. Black Box, White Box, etc.)
Batch job testing experience preferred
Ability to lead and be a cooperative member of the Test Team on testing activities
Demonstrates accuracy and thoroughness, recommends improvement to support quality and monitors independent work to ensure quality and consistency
Ability to be flexible to changing demands and priorities
Microstrategy
HP ALM

Senior Analyst, Quality Resume Examples & Samples

This role responsible for providing manufacturing quality program support to internal or external Cheese & Dairy plants. In this role, the individual will assist assigned sites in developing, implementing, and maintaining quality systems in compliance with applicable Kraft Heinz Company policies, regulatory requirements, and third party standards. This person will support plants in achieving Quality KPIs through commercialization and product risk assessments, participation in root cause activities, corrective and preventive action, and continuous improvement initiatives. This position provides quality systems leadership and support for issue resolution at assigned sites as needed. This individual will be responsible for providing guidance to assigned sites during internal and external audits, participate in HACCP validations, micro program assessments, allergen validations, and plant process audits. A successful candidate should have multiple functional job experiences and must be results driven, adaptable to change, have experience leading cross functional teams with or without direct reporting lines
This role provides will also have the opportunity to serve as the C&D business unit lead for assigned key quality systems initiatives. This individual will serve as the primary point of contact for internal sites, and as a subject matter expert for selected external partners
Position offers the candidate to develop/enhance skills in Decision Quality, Risk Assessment & Management, Standing Alone, and Influencing without authority
Lead Quality Systems Improvement
Key KPIs/MBOs: Food Safety Index (Right the First Time improvement, Consumer Complaint reductions, and Platinum Rule/QRMP improvement)
Plant Programs-GMPs, QRMP standards/QPEs, Risk Assessments, Allergen Assessments
HACCP Compliance and Execution; compliance with KHC and FSMA requirements
Weight Control Ongoing Execution and Compliance
Regulatory or 3rd Party Audit support
Factory, EM or supplier assessment (e.g., QRMP, Platinum/Golden Rules) or audit support
Bachelor's degree in technical field, with a preference for Food Science, Dairy Science, Micro/Food Safety, Engineering or comparable
Minimum 8 years’ experience in quality, R&D, or operations, with a preference for cheese & dairy processing/research and development/Micro Food Safety/factory Quality experience
Green Belt/Black Belt/Certified Quality Engineer preferred but not required
Familiarity with Kraft Quality Policies and Procedures is preferred
Experience with ISO, and/or FSSC 22000 beneficial
Capable of multitasking (e.g., managing multiple priorities and plants)
Ability to influence key internal and external business partners, assess and manage risk, and communicate across the supply chain required
Willing to travel 25-50%

Quality Analyst Quality Mgmt Spec Resume Examples & Samples

Ability to conduct clinical literature reviews
Quantitative and Qualitative analysis capabilities.　
Research, reporting, and data analysis focusing on NCQA and URAC accreditation activities
Periodic evaluation of clinical and service quality activities and ensuring the QI work plan is updated accordingly
Utilize established benchmarks to monitor, track, and trend aggregated, product-specific and plan-specific quality metrics
In collaboration with the Quality Manager, ensure analysis and reporting of all quality metrics. As specified in the Quality Work plan and contractual documents, responsible for completing monthly, quarterly, semi-annual and annual performance data reports in a timely manner
Assist in the annual member satisfaction surveys, including working with selected vendor and writing annual report
Regular review and update of Core Performance Indicator data for the oversight of clinical and quality performance and reporting results to the QIC and CMC committees
Support plan-specific analysis and reporting related to HEDIS measures and participate on HEDIS committees and activities as assigned
Function as team member and/or lead on assigned Quality Improvement Activity (QIA) project teams, provide analytic support and also support implementation of prioritized initiatives in the local market
Take minutes and develop project plans as assigned
Others duties as assigned
Knowledge of HEDIS and other quality measures. Experience working with accreditation organizations is preferred: e.g. NCQA, URAC, and JCAHO
Ability to interact with peers and other departments with clear, concise communication skills, both verbal and written
Knowledge of mathematical, statistical principals and data analysis
Ability to develop, analyze and manage reports
Strong organizational skills with keen attention to detail
Ability to handle multiple projects simultaneously and meet tight deadlines
Excellent Excel, Access and MS Word skills

Senior Analyst, Quality Resume Examples & Samples

Work with business partners where improvements and execution of relevant HACCP models, zoning and environmental monitoring are required at pilot plant facilities, suppliers/external manufacturers
Work with Product Development/R&D to design in food safety/quality controls and provide risk evaluation to the Business Unit
Design and execute challenge studies, shelf-life studies and validation studies to determine critical limits for critical processes. Partner with external institutions and business partners to update/maintain CCP models
Remain current in scientific and regulatory principles of food safety to ensure most relevant information and emerging issues are identified and incorporated into Kraft food safety programs
PHD in Food Safety, Microbiology or closely related field and 1 - 3 years of experience in applied microbiology or related discipline. MS in Food Safety or Microbiology or closely related field and 3-5 years of experience in Food Safety or related discipline
Knowledge and understanding of regulatory requirements
Knowledge and understanding of Good Manufacturing Practices, Pathogen Environmental Monitoring, and Facility / Equipment Design
Awareness of quality systems/processes (ISO, Six Sigma etc.)
Excellent communication skills (presentation, report writing, teaching/training)

Senior Analyst, Quality Resume Examples & Samples

This role ensures effective implementation and execution of the Kraft Heinz Copack Quality Management System across 10-15 assigned copackers. The position provides visible quality leadership ensuring that Kraft Heinz Copack Quality Manual are understood and met through on-site assessments. This position works closely with the business units to provide successful commercialization of new products at copackers. This position also audits copackers and is responsible for corrective action and continuous improvement. Travel required up to 80%
BS Degree in Food Science, Animal Science, Microbiology or other related field
Fundamental statistics (DMAIC Process/DFSS/Lean/Metrology/MSA/Sampling Procedures)
8 years of experience in food or CPG
Experience in plant and/or corporate quality
Experience in RDQI
Working knowledge of quality systems and policies, HACCP, and ISO/GFSI systems

Senior Analyst, Quality Resume Examples & Samples

This role will serve as an Analyst Quality within the Sauces and Frozen Business Unit and will be located in Glenview, IL or Pittsburgh, PA. The position will support products within the Sauces and Frozen portfolio and across both internal and external manufacturing networks, and it will play a key role in the execution of business strategies in a key category for S&F
This role provides the opportunity to interact with Category team as the primary Quality resource from product concept and design through manufacture
Works with multiple manufacturing sites, both internal and external, on quality expectations, product specifications, product commercialization and product improvements
Provides overall category quality leadership for Kraft Heinz quality standards and regulatory expectations to ensure food safety and quality
Safeguards brand equity through continuous improvement in our Quality and Food Safety systems and effective risk management
Enables growth through business partner relationships to ensure product/ package superiority and consistency
Works with R&D to help design specifications and capability to meet consumer expectations and maximize on-going quality standards
Leads long-term quality strategy development and translates strategy into executable action plans to support category business needs
Leads the Quality Improvement goals for the category
Manages emerging issues and consumer contact trends
Facilitate & communicate Quality issues with Plant Quality, R&D and Operations teams
Contributes to the management of special situations / early warnings with respect to plant investigations, root cause analysis and follow-up for the corporate special situations team, protecting Kraft Heinz and consumers
Approx. 40% travel is required to domestic manufacturing sites as needed for product commercialization and quality improvements
5+ years of related experience (Operations, Quality &/or R&D)
BS degree in Food Science, Engineering, Microbiology, Chemistry or other related Sciences
Knowledge of Kraft Heinz Quality policies/procedures
Strong data-based and analytical problem solving skills, including statistical analysis and root cause analysis skills
Demonstrated critical thinking skills
Excellent leadership capabilities with strong influencing skills
Ability to handle multiple tasks simultaneously and prioritize accordingly

Analyst, Quality Resume Examples & Samples

Develops, codes, runs, and prepares formatted reports to support critical Quality Improvement functions
Performs quality assurance checks on reports prior to completion using a systematic process and review throughout the Department
Produces accurate quality reports and information on schedule
Collaborates with Manager and Director and individuals within the Quality Department to understand and document report requirements and how to effectively produce these reports
3-5 years

Analyst, Quality Resume Examples & Samples

Be responsible to ensure suppliers provide quality products for Global programs, ask for corrective measures when needed and follow-up to ensure required corrective measures were implemented
Perform source inspection at suppliers when required
Participate in various improvement plans on airplanes with different stakeholders such as Operations, Engineering, Quality and Logistics. In addition, you may have to work with different supplier representatives on our site
Improve business processes and solutions to ensure high quality of products is provided by suppliers and participate in First Article Inspection (FAI) exercises with them
Develop positive relationships with internal stakeholders and suppliers
Conduct analysis to produce indicators and presentations for senior management
You hold a college or university degree in a field related to mechanical, aerospace, structure or equivalent
You have at least five (5) years of working experience in one (or more) of the following functions: Quality, Manufacturing or Engineering
You have the ability to work with minimum supervision, be a team player, self-motivated, and demonstrate initiative as well as leadership, and good interpersonal skills
You are able to work under pressure and manage multiple priorities
You have experience in manufacturing, inspection and assembly of structural or system components with GD&T (Geometric Dimensioning and Tolerancing)
You possess negotiating skills and you are rigorous in monitoring
You possess knowledge of project management concepts
You possess knowledge of aviation regulations
You possess good oral and technical writing skills in English and French
You are proficient with the Microsoft Office suite
You are available to travel (occasionally)

Analyst, Quality Resume Examples & Samples

Conduct validation of Critical Control Points related to heat kill steps (Cooking, formulation, etc.) and assess validity of data obtained by others
Work Cross-functionally with Quality, Supplier food safety, and procurement to establish food safety specifications for ingredients and ensure compliance
Conduct validation studies to evaluate and approve microbiological test methods (rapid and cultural) for the Kraft Heinz Laboratory network
Prior HACCP certification preferred
Knowledge and implementation of HACCP and Food Safety practices
Experience with microbiology laboratory techniques and rapid test methods
Work experience in team oriented functions as well as individual contribution
Action oriented with good project management skills

Senior Systems Analyst Quality Resume Examples & Samples

5+ years of experience working in manufacturing or quality functions, preferably in industrial automation
Trained ISO 9001 lead auditor with experience scheduling audits
Familiar with standard quality processes (corrective action, root cause analysis, etc.)
SAP experience (specifically processing quality notifications)
SharePoint experience (basic development)
Experience with basic application programming/automation (Excel VBA, Access, SQL)
Experienced trainer

Analyst, Quality Speech Analytics Resume Examples & Samples

Works with business partners to define requirements for analysis and reporting of speech analytics data to improve call handling efficiencies
Gathers data, applies analytic methods, and synthesizes conclusions into recommendations for requested speech language content insights
Validates the quality and variety of data sources and ensures they support the analysis requirements and are statistically relevant
Prepares documentation for developed business analysis to support business strategies
Presents finding to manager and business partners
Monitors existing metrics, develops and proposes new metrics for assignments and works across the MSO to make actionable business improvements based on Speech Analytics available to business partners
Develops, maintains and enhances reporting and analysis solutions that enable business partners to manage the business and make effective decisions
Applies project and change management principle to affect processes improvement based on speech analytics data analysis
Works with business partners to educate and train them on speech analytics tools and resources
Utilizes structured Query Language (SQL) and Statistical Analysis System (SAS) to manipulate the data into the necessary structure for analysis (outlier analysis, data linking, missing variable treatment and data exploration)
Work with management teams across all functional areas within The Member Services Organization (MSO) to create automated and/or ad-hoc reporting
Experience working in large call center environment is a plus
Experience with Speech Analytics Technology
Experience using Verint call capture and performance management system

Lead Analyst Quality Analyst Resume Examples & Samples

Conversant on Application development, maintenance & Support related metrics and implementation
Should be conversant in facilitating projects of waterfall & agile development model
Should have managed a team to drive and achieve stated business goals and objectives
Should possess good reporting skills
Should possess strong commanding ability
Should be able to facilitate and drive Continual service improvements
CMMI
Development Life-Cycle
ISO standards