Analyst, Trans Resume Samples

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O Koch
Ona
Koch
3087 Hand Course
Los Angeles
CA
+1 (555) 626 1927
3087 Hand Course
Los Angeles
CA
Phone
p +1 (555) 626 1927
Experience Experience
Phoenix, AZ
Analyst, Trans
Phoenix, AZ
Mills, Cronin and Bogisich
Phoenix, AZ
Analyst, Trans
  • Support and assist in creation of internal and external development of SOP's, training, KPI metrics, continuous improvement ideas, and L6S projects
  • Capacity to manage multiple tasks with equal effectiveness
  • 2-4 years’ work or education in logistics, demand planning/ forecasting, supply planning or supply chain related areas
  • Collaborate with Kraft Heinz Company facilities, Customer Service and Carriers in the investigation of operational issues at Customer or Kraft Heinz Company facilities. Lead or facilitate the resolution process with all parties. Provides support for resolution in TEAC invoice discrepancies
  • Providing Schedule B information for export shipments
  • Facilitate communication/coordination between internal customer groups and external carrier contacts to ensure attainment of service level objectives. Focus efforts on timely pick-up/delivery and overall stakeholder satisfaction. Investigate for root cause, initiate necessary follow-up/communication and develop/distribute stakeholder reports
  • Other duties include assisting with Export and Import activities
Detroit, MI
Assoc Trans Svs Analyst
Detroit, MI
Rolfson-Ritchie
Detroit, MI
Assoc Trans Svs Analyst
  • Perform Signature Verification and Power of Attorney Analysis to executed versions of legal contracts
  • Provide back-up coverage for team members and assist team members during high volume periods
  • Identify and implement process improvements to reduce operating deficiencies and improve productivity
  • Provide back-up coverage for team members and assist the team during high volume periods
  • Ensure all transactions are executed in a timely and accurate manner to provide superior service
  • Provide creative solutions to reduce errors and to ensure adherence to audit and control policies
  • Assist with approval processing in the Unit
present
Houston, TX
Intmd Assoc Trans Svs Analyst
Houston, TX
Cartwright-Stokes
present
Houston, TX
Intmd Assoc Trans Svs Analyst
present
  • Perform all User Administration functions including adding, modifying, and neutralizing users, as well as an annual recertification of all users
  • Prioritize and coordinate daily tasks to ensure operating efficiencies are achieved, including call and email queue monitoring
  • Identify and assist with implementing process improvements and efficiencies to reduce operating deficiencies, improve productivity and mitigate risk
  • Lead User Acceptance Testing and Production Validation training for new features and functions
  • Manage and own escalations through to resolution including root cause analysis, identify fix and preventative measures
  • Provide superior service and timely resolution to high profile & sensitive clients, including the Office of the President and Department of Defense
  • Prioritize and coordinate daily workflow to ensure operating efficiencies are achieved, productivity levels are met and metrics reflect quality delivery
Education Education
Bachelor’s Degree in Logistics
Bachelor’s Degree in Logistics
University of South Florida
Bachelor’s Degree in Logistics
Skills Skills
  • Demonstrated ability to quickly learn and understand new products and processes
  • Detail oriented and good organization skills
  • Ability to simplify and educate on difficult topics
  • Strong client focus and sense of ownership
  • Analytical & detail oriented
  • Ability to work well as part of a team
  • Strong written and verbal communication skills to interact with both internal partners and external clients
  • Influential leadership skills
  • Proven experience and willingness to own an issue and bring it to completion
  • Team player Communication skills: verbal, nonverbal, written
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5 Analyst, Trans resume templates

1

Intmd Assoc Trans Svc Analyst Resume Examples & Samples

  • Bachelor’s degree is a plus
  • Knowledge of the business and the upstream and downstream influences
  • Strong client focus and sense of ownership
  • Proven experience and willingness to own an issue and bring it to completion
  • Ability to innovatively identify solutions proactively for client issues
  • Effective in working cross functionally with regional clients and partners
  • Demonstrate ability to understand and address client needs and establish long term credibility and relationships with clients
2

Assoc Trans Svs Analyst Resume Examples & Samples

  • Responsibility to support OTC Derivative Settlements across various segments
  • Monitor eClerx vendor work such as matching and break allocation throughout the day to esnure that vendor is meeting intraday deadlines
  • Monitor and escalate any spikes in volume or exception processing
  • Assist in intraday and end of day checkouts. Assist vendor staff in resolving more complex issues
  • Review samples of vendor work to ensure that quality standards are being met
  • Ensure work is reviewed and prioritized timely with a high standards of quality, productivity and consistent with departmental goals and objectives
  • Adhere to departmental guidelines and controls
  • The job will require interaction with cross functional groups and internal and external clients
  • Provide high quality customer service within defined standards and deliver high quality service to internal and external customers
  • Establish partnerships across Technology, Margin, Middle Office, Treasury, etc
  • This function will also involve user testing for specific systems enhancements, processes, etc., which will result in efficiencies and streamlining of processes
  • In addition to above duties, will establish relationship with our internal partners (Middle Office, Technology, Margin, etc)
  • Candidate is expected to identify process and system enhancements and work with technology to execute
3

Assoc Trans Svs Analyst Resume Examples & Samples

  • Primary day-to-day focal point of contact for clients without designated support
  • Responsible to follow up on Out of Standard cases
  • Properly report and assist with escalations through to resolution including root cause analysis, identify fix and preventative measures
  • Cross train team members on specific products or procedures
  • Identify and implement process improvements to reduce operating deficiencies and improve productivity
  • Engage partners to focus on issues and opportunities that differentiate Citi in the view of our clients as an excellent service provider
  • Act as liaison with internal and external cross functional partners to deliver an excellent client experience
  • Ensure all transactions are executed in a timely and accurate manner to provide superior service
  • Through proactive engagement identify trends and patterns across client contacts
  • Assist with the review of PCM documentation
  • Assist with the creation of reports for internal and/or external distribution by understanding the needs of the clients
  • Participates in short and long-term projects as well as testing of new features/functions
  • Use Product knowledge and resources to research and perform investigations
  • Complete training courses and attend continuing educational offerings to develop strong product / process knowledge
  • Work independently as well as collaboratively with teammates and internal teams to meet your client’s service expectations
  • 1-3 years of business or banking related experiences
  • Client interfacing skills negotiating outcomes
  • Demonstrated interpersonal and listening skills for problem identification and resolution
  • Basic cash management product knowledge and process knowledge a plus
  • Proficient experience using Microsoft applications
  • Strong written and verbal communication skills to interact with both internal partners and external clients
4

Assoc Trans Svs Analyst Resume Examples & Samples

  • Professional with a minimum of 1+ years of either margin experience or experience in the financial industry
  • Strong interpersonal skills with demonstrated people leadership / management experiences and the ability to influence and empower people
  • Strong planning, organization and process management experience
  • Expert knowledge of Microsoft Excel
  • A quick learner, comfortable with and able to manage complex systems and environments
  • Excellent presentation skills including the use of PowerPoint
  • Able to influence organizational change through detailed analysis and sound presentations to business managers
  • Strong oral and written communication skills are required for interaction with the counterparties and the business
  • An ability to be driven by, and respond to set goals with minimal supervision
5

Intmd Assoc Trans Svs Analyst Resume Examples & Samples

  • Provide first and second level technical phone, email, and customer support for federal agencies and financial institutions using the US Treasury’s Bureau of the Fiscal Service systems
  • Log, manage, and own cases through to resolution and assist with root cause analysis, identify fix and preventative measures. Ensure all cases are updated on a regular basis and clients are advised of status
  • End to end file transmissions support through the Treasury Web Application Infrastructure
  • Prioritize and coordinate daily tasks to ensure operating efficiencies are achieved, including call and email queue monitoring
  • Interact with internal Technology, Deployment, Testing, Federal Reserve Bank, and other Fiscal Service teams and partners
  • Provide superior service and timely resolution to high profile & sensitive clients, including the Office of the President and Department of Defense
  • Support in the training and development of other team members and drive positive change, to improve client experience and team morale
  • Serve as lead member on client conference calls and service reviews
  • Act as an escalation point for key clients and cross functional partners
  • Manage process documentation, including creating, reviewing and updating as needed
  • Lead short and long term projects with internal and external teams
  • Remain up-to-date with product knowledge around new functionality and releases on supported products; implement training as necessary
  • Lead User Acceptance Testing and Production Validation training for new features and functions
  • Identify process defects and take initiative to implement improvements and optimize client experience
  • Identify and assist with implementing process improvements and efficiencies to reduce operating deficiencies, improve productivity and mitigate risk
  • Perform regulatory, audit and control assessments
  • Adhere to compliance PII and SBU standards and stay up to date on required training
  • Perform end user training to federal agencies, financial institutions, internal partners, and FMS users
  • Perform all User Administration functions including adding, modifying, and neutralizing users, as well as an annual recertification of all users
  • Ability to obtain a Treasury Folder Full clearance
  • U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
  • 5+ years’ experience in help desk and or application support
  • Proficient in all Microsoft applications
  • Proven success as a leader within a team, including training and motivating others
6

Intmd Assoc Trans Svs Analyst Resume Examples & Samples

  • Primary day-to-day single point of contact, post implementations, for clients and their Program Administrators (PA) and client decision makers for problem identification and resolution
  • Prioritize and coordinate daily workflow to ensure operating efficiencies are achieved, productivity levels are met and metrics reflect quality delivery
  • Improving processes to meet client needs
  • Leverage existing relationships to drive expansion of issuance and spend among current programs
  • Create opportunities for proactive program improvement in concert with Account Management (AM)
  • Gather information and lead client through diagnostic procedures to determine source of errors
  • Manage and own escalations through to resolution including root cause analysis, identify fix and preventative measures
  • Provide superior service and timely resolution for complex issues
  • Interface with cross functional partners to deliver an excellent client experience
  • Act as liaison for key internal and external business contacts
  • Frequent proactive client communication. Lead regular conference calls and resulting action plans. Schedule, organize and lead regular client service reviews in collaboration with AM
  • Influence the client to ensure their program operates optimally for both them and Citi
  • Identify trends and carry out margin analysis to ensure smooth operation of the program
  • Create opportunities for proactive program improvement. Practice effective continuous improvement within Operations and with our clients to reduce errors, bottlenecks and costs
  • Ongoing program analysis (declined transactions, timeliness of payments, reasons for cardholder contact)
  • Excellent Business to Business Customer Service skills
  • Experience of managing and developing client relationships
  • Track record of driving incremental sales in existing relationships
  • Operational/Customer Service experience
  • Knowledge of credit and debit card markets, products and processes
  • Excellent written, oral and presentation skills to interact with both internal partners and external clients at all levels
  • Superior analytical and creative thinking skills
  • Strong MS Office and system skills
  • Ability to manage multiple conflicting priorities
  • Ability to effectively deal with diverse personalities and backgrounds
  • Proven ability to utilize logic and systemic processes to analyze and problem solve
  • 2 year college degree or equivalent experience
  • 2 years or more of Commercial Card/Credit card professional experience
  • Well-developed working knowledge of the business and the upstream and downstream influences
7

Intmd Trans Capture Analyst Resume Examples & Samples

  • Knowledge of this products and settlement process is require
  • Good PC skills essential to quickly learn the variety of in house trading and related systems
  • Ability to demonstrate initiative to apply understanding and anticipate and proactively address areas of concern
  • Enthusiastic self-starter, able to work with minimal supervision
  • Strong attention to details
  • Degree preferred but not essential
8

Assoc Trans Svs Analyst Resume Examples & Samples

  • Provide transactional processing support for Collateral Control and Documentation Unit
  • Allocate workload to other analysts
  • Analyze transactions to determine which legal template to be used
  • Analyze support documents to ensure correctness of the transaction
  • Check transactions issued by other analysts and correct them when necessary
  • Determine, based on analysis of specific system, if the customer has enough collateral to process a Trade transaction
  • Issue Legal agreements related to Trade Finance and Trade Services Products, based on templates from Legal area
  • Send evidences of the issuance with all support documents to be consisted against originals in branch
  • Participate in activities related to compliance with procedures and control
  • Ensure attendance at mandatory classes
  • Interact on a daily basis with Business partners, Product Heads and Senior Management
  • Manage on a daily basis all pending and service related activities, ensuring the processing and dispatching and delivery of very high quality service to our customers and internal partners
  • Responsibility to ensure a smooth error free process flow
  • Responsibility for the maintenance of a control environment
  • Demonstrated competence in related area
  • Perform within departmental procedures and compliance standards in order to minimize losses to the firm
  • Fluent in Portuguese a must. Spanish preferable
  • Education: Bachelor's Degree preferred
  • Advanced skills in MS Office preferred
9

Assoc Trans Svs Analyst Resume Examples & Samples

  • Provide transactional processing support for respective Letter of Credit Product
  • Review letter of credit documents to determine compliance with international standards and UCP600
  • Examines Import and Export letters of credit for potential boycott issues, advises L/C
  • Daily management of in-process, upending, and service related activities, ensuring the processing and dispatching and delivery of very high quality service to our customers and internal partners
  • Understand the procedures and controls required for Custody accounts
  • 1 to 2 years experience in relevant field with at least 1 years Trade Services Operations experience
  • Thorough understanding of the rules and regulations that apply to L/C's -ISP98, UCP600, ISBP
  • Advanced skills in MS Office
  • Fluent in Spanish a must. Portuguese preferable
10

Assoc Trans Svs Analyst Resume Examples & Samples

  • Issue Legal agreements related to Trade Finance and Trade services Products, based on templates from Legal area
  • Perform Signature Verification and Power of Attorney Analysis to executed versions of legal contracts
  • Send evidences of the issuance, with all support documents to be consisted against originals in branch
  • Interact on a daily basis Business partners, Product Heads and Senior Management
  • 2 to 5 years experience in relevant field
  • Thorough understanding of the rules and regulations that apply to Trade Finance and Trade Services products
11

Assoc Trans Svs Analyst Resume Examples & Samples

  • Must be fluent in both English and Spanish
  • Proficient in Outlook, Word, Excel, PowerPoint, Intralinks, CitiDirect, CACLS, OFS-Web, Flexcube, Flexcube IBF, Basic Cosmos, Cosmos II, COBIS, Paylink and Channel Finance platforms
  • NA EST working schedule required
  • At time may be requested to able to support a flexible work schedule in order to collaborate globally
  • Aptitude towards technology & detailed processes Knowledge/Experience
  • Strong performance record
  • Strong knowledge of LATAM Branch Channel Finance activation and transactional processing workflows
  • Influential leadership skills
  • Analytical & detail oriented
  • Team player Communication skills: verbal, nonverbal, written
  • Advanced PC/ MS office skills
  • Ability to simplify and educate on difficult topics
  • Strategic and proactive decision maker
12

Assoc Trans Svs Analyst Resume Examples & Samples

  • Ensure attendance at mandatory training
  • 2 to 5 years experience in relevant field with at least 1 years Trade Services Operations experience
  • Thorough understanding of the rules and regulations that apply to LC's -ISP98, UCP600, ISBP
13

Senior Analyst, Client Trans Ops Resume Examples & Samples

  • Work with Account / Relationship managers to understand the client’s model, define the project and lead the management of all project tasks to off board the client within the agreed timescales
  • Ensure that all roles and responsibilities of the project are clearly communicated and documented
  • Develop and maintain effective relationships with clients, both internally and externally
  • Ensure that all relevant operational areas agree to the project tasks and complete assigned tasks
  • Co-ordinate and lead workshops between clients and key experts at Pershing, ensuring that the client fully understands the role of each team, and the scope of their interaction
  • Ensure all required documentation is correctly completed in a timely manner
  • Work with the client to ensure an appropriate level of testing is completed before live date
  • Ensure all key milestones are met within the timelines of the offboarding process
  • Understanding of the industry from a regulatory and operational perspective
  • Working knowledge of changes in the market and to products, legislation and regulation
  • Excellent attention to detail, prioritisation and time management required
  • Good working knowledge of Excel, Word & Access
  • Client focused with a willingness to understand and assist with complex client queries
  • Responsible for the daily workflow of client transition operational, system configuration/oversight and data analysis, monitoring each component of the transition including data requirements, regulatory and compliance impact, data transfer, coordination with third-parties, etc
  • Conduct pre-transition testing and quality review of client data. Escalates findings to senior colleagues or assigned transition consultant
  • Ensure client has submitted/provided all required documentation and files; provides quality review of submissions. Coordinate with business or data analysts for large-scale data file and business requirement review
  • Work closely with and provide support for with Transition Consulting, Relationship Management and Account Management teams to ensure knowledge of client priorities and preferences and a seamless client experience
14

Assoc Trans Svs Analyst Latam Fluent Resume Examples & Samples

  • Issue Import and Export letters of credit and Standby
  • Maintain awareness of product changes and system enhancements
  • Daily Management of in-process, pended, and service related activities, ensuring the processing and dispatching and delivery of very high quality service to our customers and internal partners
  • Execute moderate to complex transactions
  • Assist with approval processing in the Unit
  • Assist with special reports and projects as needed
15

Intmd Trans Capture Analyst Resume Examples & Samples

  • Manage the overall CED Margin Loan portfolio which includes; communicating collateral & portfolio margining, loan-to-value trigger calculations, interest reset calculations, funding notifications, and all loan related communications
  • Assist the CED Sales team in the client onboarding/KYC process due to the high priority and sensitivity of their clients
  • Analyze daily Front to back indicative and position reconciliations as well as manage trade life cycle events
  • Identify and assess opportunities for process improvements and technology enhancements, including initiating and participating in the development of various system projects and process improvements
  • Ensure that executed trade details are clearly communicated to financial control, trading and our operations support teams
  • Work closely with traders to monitor outstanding and/or aged exceptions and ensure timely resolution
  • Responsible for ensuring trades are captured correctly in operations systems and provide settlement guidance on more complex transactions as required
  • The candidate is required to be computer literate with very good Excel skills
  • Candidate should possess excellent communication skills, managing internal and external relationships
16

Outbound Trans Analyst Resume Examples & Samples

  • Maintain and analyze weekly multidimensional metrics across carriers, geographies and product types
  • Result-orientated cooperation with internal and external process stakeholders
  • Support the implementation of cross-functional process changes in a matrix organization
  • Clearly articulate business and technical requirements to effect process changes
  • Work hard, have fun, make history! – For us, every day is still day one!
  • 5+ years of supply chain or operations experience
  • Bachelor degree in Industrial Engineering, Business, Management or other technical field
  • Advanced knowledge of Excel, Unix, Visual Basic and/or other programming languages
  • Statistical data analysis via Excel, Minitab and/or JMP
  • MBA in industrial engineering, operations or supply chain management is highly desired
  • Knowledge of SQL, data modeling, building and managing objects in Oracle Databases is preferred
  • Knowledge of Last Mile Parcel Delivery and Customer Service operations
  • 5+ years of well rounded experience in business process redesign / improvement by influencing decisions and driving projects across multiple groups in an organization
  • Advanced knowledge of Excel, Unix, Visual Basic and/or other programming languages are a plus
  • Six Sigma certification will be a plus
17

Assoc Trans Svs Analyst Resume Examples & Samples

  • Provide transactional processing support for Trade Services, Collateral Control and Documentation Unit
  • Be able to timely process / scan transactions
  • Review / issue Legal agreements related to Trade services or Trade Finance and Products, based on templates available
  • If required, perform Signature Verification and Power of Attorney Analysis to executed versions of legal contracts
  • Provide back-up coverage for team members and assist the team during high volume periods
  • Fluent in Spanish a must.Portuguese is a plus
18

Inbound Trans Analyst Resume Examples & Samples

  • 1+ years of supply chain or operations project management
  • Basic SQL understanding
  • Bachelor’s degree in Supply Chain, Transportation, Finance, Engineering, Logistics or similar field
  • 2+ years of delivering significant process improvements
  • Advanced analytical ability (SQL, advanced Excel)
  • Cross Border experience
19

Trans Quality Assur Senior Analyst Resume Examples & Samples

  • Graduates with at least 3 to 5 years of experience in Health care Voice process
  • Should have experience working in Hospital billing with cash and aging goals
  • Should have strong process knowledge
  • Should have excellent communication skill
  • Should have eagerness and urge to learn quickly and implement the learning and be looking forward to grow with the organization
  • Exposure to Six sigma/ Lean / Project management would be an added advantage
20

Analyst, Trans Resume Examples & Samples

  • Monitor customer order and shipment queries continuously throughout the day. Ensure shipments are optimized through utilization of Oracle report. Execute responsive Trans support for short lead time shipments, expedited deliveries, mode conversions, in transit diversions, and other unplanned activities
  • Identify gaps in transportation distribution capacity and initiate appropriate corrective measures. Manage overflow shipments and execute auction process per approved methodology. Document routing guide deficiencies and oversee corrective action
  • Facilitate communication/coordination between internal customer groups and external carrier contacts to ensure attainment of service level objectives. Focus efforts on timely pick-up/delivery and overall stakeholder satisfaction. Investigate for root cause, initiate necessary follow-up/communication and develop/distribute stakeholder reports
  • Research & troubleshoot data flow issues between OTM, Red Prairie, Matrics, Matrics pop up window, SAP, and other SC systems to ensure synchronization of transportation information. Monitor EDI interfaces are functioning properly, and monitor carrier compliance of load status updates. Escalate issues as necessary. Primary POC for escalation and resolution of system and order feed issues, escalating to Trans Managers as needed
  • Auditing documentation of carrier or site date-change request, CPU conversions and service failures. Facilitate discussions across functions to resolve service related concerns. Communicate with all impacted parties and provide solutions
  • Support and assist in creation of internal and external development of SOP's, training, KPI metrics, continuous improvement ideas, and L6S projects
  • Develop & align on sustainable solutions to drive service improvements through collaboration with Site Trans Planners, Plant Management, & Carrier Partners at all facilities to ensure adequate equipment for outbound loading
  • Collaborate with Kraft Heinz Company facilities, Customer Service and Carriers in the investigation of operational issues at Customer or Kraft Heinz Company facilities. Lead or facilitate the resolution process with all parties. Provides support for resolution in TEAC invoice discrepancies
  • Excellent communication and interpersonal skills at all levels within the company
  • Efficiency in Excel
  • 2-4 years’ work or education in logistics, demand planning/ forecasting, supply planning or supply chain related areas
21

Assoc Trans Svs Analyst Resume Examples & Samples

  • Provide transactional processing support for Trade Services Pre-Processing
  • Review Trade Services transactions and request additional information if needed (Credit / Customer information)
  • Review documents for internal consistency and compliance with governmental documentary regulations and Import/Export restrictions
  • Fluent in Spanish a must
  • 2 to 5 years of experience in relevant field
  • Thorough understanding of the rules and regulations that apply to Trade Services products
22

Ld Analyst, Client Trans Ops Resume Examples & Samples

  • Advanced/graduate degree preferred
  • 3-5 years of total work experience preferred
  • Experience in securities or financial services preferred
  • Applicable FINRA licenses preferred (e.g., Series 7, 63, etc.)
23

Outbound Trans Analyst Resume Examples & Samples

  • Supply chain or operations project management
  • Proven proficiency in analytical problem solving (excel)
  • 1+ years of experience working with large scale cross-functional teams
24

Analyst, Trans Resume Examples & Samples

  • Answering and fielding day to day questions from our Canada Customs Brokers concerning clearances at the border
  • Ensure proper and on time payment to Customs Broker, Freight Import Fees, Government Agencies
  • Complying to Meat Certification and Fish Import Notification requirements
  • 3-4 years of import/export/regulatory experience
  • HTS Classification Experience
  • Experience with CBSA/CFIA
  • Experience with CBP/FDA/USDA
25

Analyst, Trans Resume Examples & Samples

  • Prepare monthly FTA reporting
  • HTS Tariff Classification
  • Country of Origin determination
  • Other duties include assisting with Export and Import activities
  • Strong export background
  • HTS Classification experience