Business Engineer Resume Samples

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Q Lueilwitz

Quentin

Lueilwitz

51167 Kunde Creek

Dallas

+1 (555) 469 6560

51167 Kunde Creek

Dallas

Phone

p +1 (555) 469 6560

Experience Experience

Philadelphia, PA

Business Engineer

Philadelphia, PA

Willms, Kshlerin and Conn

Philadelphia, PA

Business Engineer

Partnership with the Line Operational Managers, IT and Operations Change to define & prioritise the function's CTB (Change the Bank) initiatives
Liaison with Developers during Build phases
Oversight of BCM (Business Continuity Management) mapping & SLA analysis for the function
Problem management
Day to day system management
Business Process Workflow Gap Analysis
Oversee design decisions & approve the solutions for all strategic initiatives impacting the function

Dallas, TX

Skype for Business Engineer

Dallas, TX

Hyatt Inc

Dallas, TX

Skype for Business Engineer

Developing Enterprise Voice solutions and integration with existing telephone platforms such as Cisco and Avaya
Designing solutions and implementing in the lab and in production for on premise, cloud and hybrid scenarios
Responsible for maintaining 95% SLA for incident resolution
Advanced troubleshooting and handling tickets with carriers, service providers
Manage support escalations and drive issue resolutions to completion including leveraging of proper processes and communications
Provide Skype for Business engineering support of the telecommunications infrastructure including all PBX, VoIP, and voice networking equipment including after hours and on-call rotational support
Automation through development of new scripts or modifying existing scripts, mostly PowerShell

present

Boston, MA

Senior Business Engineer

Boston, MA

Oberbrunner, Nader and Robel

present

Boston, MA

Senior Business Engineer

present

Supporting testers and developers during development, QA and UAT phases
Supports developers and testers by resolving business issues that come up during the technical implementation
Develops functional area expertise with business engineering standards, tools and techniques
Keeping track of the progress of assigned tasks, report status to Project Manager
Transferring creative ideas into specifications and drives change
Outstanding logical reasoning abilities
Displaying enthusiasm and perseverance with customer focus being key

Education Education

Bachelor’s Degree in Computer Science

Auburn University

Bachelor’s Degree in Computer Science

Skills Skills

Comprehensive experience of, and leadership on, the methodologies relating to Business Risk & Control within an equivalent Operational or Finance unit
Solid understanding/appreciation of the Regulatory environment impacting the Control function, and experience on setting strategy in response to Regulatory &/or Business change
Strategic thinker with proven ability to identify opportunities and drive towards a target model
Self-starter, fully autonomous, pro-active, & ability to lead and drive initiatives
Ability to develop and maintain strong partnerships with a variety of stakeholders across the organisation including senior management within Operations, IT, Finance, & the Business
Professional and strong work ethic
Competent multitasking abilities with the ability to work to tight timeframes
Effective communicator - good ability to negotiate, influence and present at the senior level

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Senior Business Engineer Resume Examples & Samples

Analyzing business requirements provided by business
Communicating with users, architects and development team to understand the requirements and agree on solutions
Planning and conduct requirements elicitation sessions, specification walk-troughs and solution demos
Creating functional specifications
Supporting testers and developers during development, QA and UAT phases
Keeping track of the progress of assigned tasks, report status to Project Manager
Building and maintaining new and long-term client relationship
Identifying and analyzing problems and opportunities systematically
Transferring creative ideas into specifications and drives change
Being committed to ongoing learning, implementing new knowledge into practice
Displaying enthusiasm and perseverance with customer focus being key

Business Engineer Resume Examples & Samples

Partner with CCVaL Line Management, OC&R, IT & our Outsourced Providers to define the Target Operating Model ('TOM') for the CCVaL Margin Services function, and agree the roadmap to achieve that model
Assess and syndicate the impact of the Derivatives Regulatory Reform and other relevant regulations on the function, and incorporate into the TOM
Oversee design decisions & approve the solutions for all strategic initiatives impacting the function
Partnership with the Line Operational Managers, IT and Operations Change to define & prioritise the function's CTB (Change the Bank) initiatives
Design solutions to any gaps identified through the Risk & Control Assessment process, and ensure that they are captured and prioritised on the Change books of work
Oversight of BCM (Business Continuity Management) mapping & SLA analysis for the function
Oversight of deployment and functionalisation activity across the function
Comprehensive experience of, and leadership on, the methodologies relating to Business Risk & Control within an equivalent Operational or Finance unit
Solid understanding/appreciation of the Regulatory environment impacting the Control function, and experience on setting strategy in response to Regulatory &/or Business change
Strategic thinker with proven ability to identify opportunities and drive towards a target model
Self-starter, fully autonomous, pro-active, & ability to lead and drive initiatives
Ability to develop and maintain strong partnerships with a variety of stakeholders across the organisation including senior management within Operations, IT, Finance, & the Business
Professional and strong work ethic
Competent multitasking abilities with the ability to work to tight timeframes
Effective communicator - good ability to negotiate, influence and present at the senior level

Senior Business Engineer Resume Examples & Samples

Elicits, analyzes, documents and validates business requirements, conditions and priorities within an application development project in the Operational Risk Domain
Ensures that specified requirements are transmitted entirely and correctly to the development and test team members by writing clear and detailed functional specifications
Supports developers and testers by resolving business issues that come up during the technical implementation
Defines business criteria for product evaluations and build versus buy decisions
Develops functional area expertise with business engineering standards, tools and techniques

Business Engineer Resume Examples & Samples

Business Process Workflow Gap Analysis
Systems Requirements Specifications
Change Requests
Liaison with Developers during Build phases
Test Plans

Business Engineer Resume Examples & Samples

Domain knowledge of financial industry – Securities, Structure Products, Credit Risk Management, Derivatives, FX, Money Market
Strong Knowledge of Private Banking domain - Advisory process, wealth management, Portfolio Management, Client Reporting, Valuations and Performance calculations
Knowledge of Temenos products (T24, WealthManager)
Effective written and oral communication skills
Ability to manage project scope, schedule, risk, budget and quality
Ability to explain the requirement to the Technical & Testing Team
Ability to communicate project status and performance to project stakeholders and management

Business Engineer Resume Examples & Samples

Domain knowledge of financial industry – Client relationship management on areas in account opening, client review, AML regulatory
Good Knowledge of Private Banking domain - Wealth Management client relationship management
Knowledge of Temenos products (WealthManager, Workflow tool)

Business Engineer Resume Examples & Samples

Leading Team for Front Office Systems Projects
Accountable for Team Delivery
Accountable for Team Budget (once given)
Business Process Workflow
Support for Business Users in Business Requirements phase
Functional Gap Analysis
Systems Integration Testing
Initial Training and Support of Users during Acceptance Testing
Focus on Customer, Portfolio, Client Accounts, Front Office Client Advisory & Discretionary Processing, Client Reporting Functionality
Compliance with CS iSDF Methodology to CMMI Level 2
Credit Suisse is committed to fostering a working environment in which its employees are able to meet the demands of their work and their important personal commitments. Accordingly, for this role we are open to the possibility of an individual working a four day or five day work week

Senior Business Engineer / Team Lead Resume Examples & Samples

Transformation & Strategic initiatives and management presentations for APAC
Min. 12-15 years of banking experience; prior experience in Operations in a Private Banking setup is preferred
Min. 5 years of project management experience
Min. 5 years of line management experience
Good team player who thrives in a team environment
Effective interpersonal, communications and facilitation skills
Excellent business analytical skills
Self starter / motivated and able to work with minimum supervision
Able to multi-task, plan and priortize tasks assigned
Command good stakeholder management skills - able to front D / MD level stakeholders

Business Engineer Resume Examples & Samples

Leading a team working on Front Office Systems Projects
Accountable for Team Planning towards delivery
Responsible for end to end Business Process Workflow implementation in IT systems
Systems Integration Testing for end to end processes

Business Engineer Labelling Resume Examples & Samples

The position requires working together with Business Process Engineers within all functional areas
Project participation in IT projects in this functional area would also be part of the job. Focus will be on global SAP application support
Strong interaction with the Business, Super Users, Application Engineers, Application Developers and Project Managers are essential
SD/MM/Labelling Application will be the primary focus area although incumbent may also be expected to become knowledgeable of other SAP modules
Design specifications to assist the application development team in the development of interfaces, data conversions, forms, reports and enhancements
Design, maintain, and enhance business processes and business roles. Detailed understanding of impact in own functional area and integration with related functional areas
Detailed knowledge of using Label printing software preferably Codesoft / Sentinel Labelling software
Detailed knowledge of EAN Barcodes, QR Codes, Unicode characters for other languages
Knowledge in use Zebra printers
Knowledge of relevant processes (support, release, monitoring)
4 to 5 years in process knowledge of SAP SD, MM
4 to 5 years in Product Label software preferably Codesoft / Sentinel
2 to 3 Years of Functional experience. Four or more years of relevant working experience with minimum couple of project implementation

Business Engineer Resume Examples & Samples

To work directly with users or Business Project Manager (B-PM) /SME to understand business problem, the project Concept, objectives and project approach and
To select, train, develop and manage project team members in a conducive team environment where necessary on process/system changes
To guide the project team and monitor the project on a daily basis with attention to resources, time, budget and quality
Manage project scope specially on identifying the business/functional aspects and ensures adherence to the project plan
To manage business and IT stakeholders with different organization seniority within the organization
Simplify existing processes and work with business and IT teams to optimize the IT landscape
To resolve conflicts amicably and create a positive working team environment
Responsible for ensuring that the knowledge management of team is retained in repository and the quality of content is maintained on regular basis

Senior Skype For Business Engineer Resume Examples & Samples

4+ years experience in Unified Communications and Microsoft Lync administration
Ability to prioritize and organize daily tasks to ensure service level agreements are met
Ability and desire to take ownership, seeing tasks and projects through to satisfaction and completion
4 year degree in Computer Science OR equivalent work experience
Experience with Actiance
Experience with Office 365
Experience with room based Video Conferencing integration into Lync
Experience with traditional TDM or VoIP technologies

Senior Skype For Business Engineer Resume Examples & Samples

Proficient experience in the day to day operation of the collaboration infrastructure supported by the Skype for Business platform
Second and third level support engineer for the day to day operation of voice and video services
Maintain & support call center environment
Maintain & support all PSTN, SIP and Voice Over IP services ensuring high levels of availability and customer service
Develop improved methodologies for providing stronger voice, video, instant messaging and presence services
Research new technologies for applicability to the UC environment
Provide off hours support as required
Bachelor's degree or higher. Computer Science or related degree is preferred
3+ years’ experience in an enterprise-level voice and video engineering or design role
Strong troubleshooting and demonstrated critical thinking skills
Strong interpersonal relationship skills
Operational experience with Lync / Skype for Business on-prem and online
Operational experience integrating Lync / SfB with Cisco Unified Communications
Operational experience with Interactive Intelligence suite
Operational experience with TDM and SIP based providers
Operational experience with Polycom endpoint devices
Operational experience with VoIP services over a LAN and WAN
Operational experience with QoS policies in relation to voice protocols
Knowledge of VoIP, SCCP, SIP, H323, G711 and G729 protocols

Skype for Business Engineer Resume Examples & Samples

Must have experience with very large Skype for Business environments > 50,000 users
Must have experience with hybrid Skype for Business Online Skype for Business premise deployment
Additional language is a plus
Provides outstanding customer service skills to direct and indirect customers
Personal sense of accountability
Expert knowledge of Skype for Business Room Systems
Deep expertise with video conference and A/V switching and control hardware (Cisco, Polycom, Skype for Business)
Experience with video Conference Room technologies such as Cisco, Polycom is a plus

Business Engineer for Japan BOW Resume Examples & Samples

A proficient understanding of the IT Development lifecycle (from initiation through to requirements gathering, analysis, design and development, testing and implementation), with a good understanding of the governance process around it
The requirement is for a creative thinker and pro-active problem solver who can independently develop strategies and anticipate problems. The candidate should be a quick learner who possesses the ability to work effectively in an environment of change
Broad knowledge and understanding of the various functions in Equities and Fixed income back office technology
A proficient and competent understanding of the structure and usage of applications / systems supporting these functions
Project management as team lead or project manager
Experience in Matrix management of resources
Ability to influence team across APAC and more broadly across the US/Europe
Highly effective and competent process and business analysis skills
At least 5 years work experience, out of which at least 3 years in Equities and Fixed income back office technology in a project management capacity
Preferred cash securities, listed derivatives or asset servicing experience
Organized and focused on deadlines
Team player with effective inter-personal skills
Proactive problem solver
Good communication (including influencing & coordination), documentation and presentation skills
Skills in Excel, PowerPoint, MS Project
Understanding of Project Governance and PMO
Educational or working background in finance and technology
Energetic / motivated
Advanced proficiency in the Japanese Language to liaise effectively with Japanese-speaking counterparts and stakeholders

UC / Skype for Business Engineer Resume Examples & Samples

Frontend Server Deployment
Edge Server and External Access
Mediation Server
SQL Server Express and SQL Server Enterprise Server
Skype Room System Devices

Lync / Skype for Business Engineer Resume Examples & Samples

Windows server OS and Active Directory
IP Network knowledge (addressing, routing, firewall, SIP protocol, LAN/WAN
We consider the knowledge in the following areas as an advantage
LYNC 2010/2013 – Instant Messaging, Presence, A/V, Conferencing
LYNC 2010/2013 – Online services with Enterprise Voice
Mobility solutions for Lync
SONUS, AUDIOCODES,CISCO Gateways
Fundamentals of the SQL administration

Skype for Business Engineer Resume Examples & Samples

Provide Skype for Business engineering support of the telecommunications infrastructure including all PBX, VoIP, and voice networking equipment including after hours and on-call rotational support
Managing and executing multiple projects from start to finish, training end users, educating support staff and developing technical and architecture documentation associated with those projects
Must be capable of isolating and troubleshooting SKYPE for Business, Windows server, and enterprise voice communications problems. Additional skills covering Principals of Data Communications, Computer Organization, Legacy-PBX and/or telco-circuit troubleshooting will be preferred
Must have advanced experience with PowerShell scripting
Must possess a basic working knowledge of Layer 2 and Layer 3 networking
Basic knowledge of data, video, and voice operations and troubleshooting on both local and wide area networks and infrastructures required
Advanced troubleshooting and handling tickets with carriers, service providers
Work closely with Tier 1 and Tier 2 support to acquire accurate information on timely resolution of escalated issues
Work with team members to determine how the applications are supported in production, including back-ups, disaster recovery and system performance
Maintains a safe and secure work environment; developing personal growth opportunities

MS Lync / Skype for Business Engineer Resume Examples & Samples

Ability to architect
Experience in a regulated industry financial is not a must
Cisco telepresence experience
AV/room systems experience would be nice
Handling of tier 4 level investigations and activities and reporting issues interaction with Information Security team (compliance issues)
Articulate solution compliance aspects
Receive escalated issues from Tier 3 before engaging with Microsoft
Configuring and architecting solutions, ability to understand all of the technical aspects based on vendor documentation
Self-starter, independent thinker
Applying patches keep up with latest Microsoft updates and patches
Lab work, ability to set up lab which would mimic production
Ability to run project

Business Engineer Resume Examples & Samples

Collaborate with other IT and Business teams to deliver the Project with High Standards
Have the capability to understand Vendor tools related to HR and able to work with them to meet the business requirements
Able to deliver new generation areas/modules in SAP HR
Act as SME to the Support group
HR will be the primary focus area although incumbent may also be expected to become knowledgeable of other SAP modules
Ability to create ‘Training Materials’ and ‘User Guides’. Well versed with tools like ABAP Query, and LSMW
Conversant with preparation of Functional Specifications for ABAP developments which includes objects like Reports, User Exits, Layouts and other Functional enhancements/Interfaces etc.,
SAP HANA experience
8+ years of experience SAP HR
3 to 4 Years of HR is an added advantage
Minimum 4 to 5 end to end implementation
Support project – Added Advantage

Incident Response Business Engineer Resume Examples & Samples

Great customer-facing skills including written and face-to-face presentations
Proven ability to work conscientiously and independently under changing deadlines
Experience developing applications in Python, or strong experience in Java plus practical knowledge of other languages such as golang, Groovy, JavaScript, C#
Hands-on experience with unit tests and integration tests, git, CI; SQL and relational databases; networking, TLS and certificates, Unix and shell scripting
Experience creating and using JSON-based RESTful web service APIs
Bachelors or advanced degree in computer science (or a related program) or equivalent work experience
Experience working in a security-focused team
Practical experience with security systems such as SIEM, EDR, firewalls/IDS/IPS, digital forensics, and threat intelligence
Working knowledge of JIRA, ServiceNow, TFS, SharePoint
Deep expertise in PowerShell, Docker, JINJA2, PostgreSQL, Tomcat, LDAP, BPMN
A history of open source contributions
Fluency in a foreign language

Skype for Business Engineer Resume Examples & Samples

Minimum of 3 years of direct experience with Skype for Business (on premise/Office365)
Advanced working knowledge of QOE, Skype for Business Monitor & Reporting, Event Zero’s UC Commander or other industry recognized Skype for Business monitor/reporting tools
Microsoft Call Quality Dashboard and Advanced Call Analytics experience is a plus
Working experience with the Microsoft Office365 and Power BI cloud platform
Advanced understanding of Microsoft systems and applications (Outlook scheduling, Exchange AD, SharePoint, Office, Teams, Yammer), and how Skype for Business integrates with these applications
Advanced experience supporting Skype for Business conferencing features including PSTN, AV call, desktop sharing and PPT sharing
Must have experience collaborating and working with global technical teams across many regions
High motivation level and appetite for fast-paced team environment; readily adaptable to changing market and organizational requirements
Self-starter that takes ownership for keeping abreast of new technology developments for current and future application to job duties
A proven track record of increased responsibilities while delivering desired results
Must have excellent written, verbal, and interpersonal skills combined with strong team work and team building skills
Demonstrated ability to provide an outstanding customer service experience in a variety of circumstances across all organizational levels to include executive
Demonstrated experience providing in-room Video Conference/AV support for Senior Executive needs
Experience with large enterprise IP networks and related networking equipment
Bachelor's degree in Computer Science, Engineering, Telecommunications, or a related field
Good knowledge of video conferencing hardware and ITU standards (i.e. H.320, H.323, H.264 and SIP)
Certification(s) in Skype for Business, Polycom, MCSE, ITIL a plus
Experience working with or in large corporations
Must be detail oriented and have excellent organizational and procedural skills
Excellent analytical skill
Ability to interface effectively with all levels and across organizational lines
Ability to effectively utilize external vendors and resources throughout the organization

Overhaul Business Engineer Resume Examples & Samples

Own specific Totalcare® Agreement (TCA) accounts and manage subject engines in SAESL throughout the MRO process
Provide technical support for SAESL overhaul activities including managing investigating on behalf of Rolls-Royce
Reporting of ex-service engine part conditions and analysing both engineering and commercial trends
Control engine cost to expected level, manage invoice data and queries and identify cost reduction opportunities
Identify and drive cost reduction initiatives at every opportunity
Work with and support the resident Overhaul Business Manager
Preferably a qualified engineer, typically with a degree in an engineering discipline
Technical understanding of any/all products serviced in SAESL
Understanding of overhaul shop practices
Familiar with airline operational requirements and company products, particularly in the repair and service engineering environment
Good business acumen and technical judgment
Knowledge of TotalCare® and its administration with knowledge of warranties and guarantees
Good PC skills with Microsoft Office systems
In addition, it would be advantageous to possess any or some of the following