Business Systems Analyst Senior Resume Samples

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R Dickinson

Rosanna

Dickinson

530 Collin Key

Philadelphia

+1 (555) 509 2131

530 Collin Key

Philadelphia

Phone

p +1 (555) 509 2131

Experience Experience

Detroit, MI

Business Systems Analyst Senior

Detroit, MI

Wolf-Predovic

Detroit, MI

Business Systems Analyst Senior

Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities
Conducts process improvement analyses and makes recommendations for improvement
Work with TCoE Working Group to develop and maintain templates and artifacts
Provides consultation on the use of re-engineering techniques to improve process performance and product quality
Working with a variety of business stakeholders to review new initiatives and assist in prioritizing work
Developing continual service improvement frameworks and recommendations for services, products, and processes within the organization
Performs research and analysis to support business operations and presents findings to manager or project leader

Detroit, MI

Business Systems Analyst, Senior

Detroit, MI

Wisoky-Williamson

Detroit, MI

Business Systems Analyst, Senior

Users to comprehend how the system is used currently to complete the work of the organization. Identify, describe, and recommend changes to current system features and functionality and new system features and functionality to improve overall business and mission performance. Develop and refine roadmaps and modernization plans for these changed and new system features and functionality. Communicate changes and improvements to various audiences of stakeholders in a manner that secures their buy
Management: Cross trains and mentors other team members and may be called upon to provide guidance
Oversees and provides project support across all of Treasury Operations
Provides ad-hoc reporting utilizing enterprise wide data warehouses
Develops training materials, and conducts training sessions for team members and other interested parties in the department
Works directly with external customers in implementing new technology and resolving customer service issues
Communication: Provides regular feedback to internal project sponsors, stakeholders and functional/department manager

present

Houston, TX

Business Systems Analyst, Senior Principal

Houston, TX

Jacobs, Kunze and Labadie

present

Houston, TX

Business Systems Analyst, Senior Principal

present

Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
Reviewing and evaluating work of staff and preparing periodic performance reports
Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
Also responsible for supporting new business development by leading relatively small proposals or assisting with major proposals
Acting as product manager and assisting the product owner and business analyst with managing the product backlog
Managing and tracking project finances
The Principal Analyst will be instrumental in migrating a new tenant into an existing financial system

Education Education

Bachelor’s Degree in Computer Science

University of Florida

Bachelor’s Degree in Computer Science

Skills Skills

Working knowledge of Quality Center and MS Office
Excellent interpersonal skills as well as a strong team player in order to elicit cooperation from a wide variety of sources
Professionally lead productive meetings, deliver professional oral or written presentations
At least 3 years experience with strong functional and technical knowledge of the credit card business or consumer financial services
Proficiency in quality management methods, tools and technologies
Basic knowledge of Scrum Methodology and SDLC
Broad knowledge of the ServiceNow suite of modules with the ability to describe features and train on how to use them to clients
Knowledge of basic financial analysis principles and ratios
Ability to convey technical information in an accessible and understandable manner
Proficient computer skills, especially Microsoft Office applications and flowcharting using Microsoft Visio

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15 Business Systems Analyst Senior resume templates

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Business Systems Analyst Senior Resume Examples & Samples

Review business requirements and related functional specifications to lead and participate in the development of User Acceptance (UAT) testing plans and Test Cases
Analyze business requirements and functional to create detailed test plans
Report and track defects in HP Quality Center 10.2
Good experience in SQL queries
Base UNIX experience required
Maintain and report on daily Testing and Defect status to all Levels of management
Participate in Business requirement, Impact Matrix and functional reviews
Participate in Test plan reviews conducted by other blocks
Lead Test Plan and Test Scenario reviews
Lead daily activities related to test strategy, test plan, test scenarios, and test data development and test execution and validation
Participate in test results reviews for approval and sign off
Minimum five years of relevant quality assurance work experience
A technical 4-year degree in computer science, computer information systems, engineering or equivalent is recommended but can be substituted for substantial test engineering experience
Working knowledge of Quality Center and MS Office
Strong understanding of Software Development Life Cycle and specifically QA process and test methodologies
Excellent Project Coordination and Project tracking skills
Must have excellent verbal and written skills being able to communicate effectively on both a technical and business level
Excellent attention to detail and ability to analyze detailed business requirements, raise questions and seek resolution to outstanding clarifications required for test case identification
Experience writing, modifying and executing PL/SQL queries

Business Systems Analyst Senior Resume Examples & Samples

Intermediate to advanced experience with Genesys (or equivalent) Intelligent Routing Platform, CTI, and Technical Call Flows – Configuration Manager (CME), Interaction Routing Designer (IRD), CCPulse, CallCon, ICON/InfoMart
Minimum 5 years experience in high volume, multi-site Contact Center environments
Familiarity with call center business requirements
Familiarity with writing and executing test cases (scripts)
Practice in creating, executing and modifying new and existing SQL/Oracle queries
Proficient in handling multiple responsibilities and tasks simultaneously
Demonstrated ability to work in a dynamic, fast paced and demanding environment
Fast learner – able to grasp concepts from on-the-job training
Bachelors or Technical degree required

Business Systems Analyst Senior Resume Examples & Samples

Collaborating with LOB Ops Clients & risk departments on creating functional requirements for changes
Learning business knowledge & servicing processes
Preparing project & solution documentation
Assessing testing needs & app development x-impacts
Manaing change plans, implementations and event communications
Analyzing app performance for improvement opportunity & anomalies,
Contributing to vendor third party oversight deliverables
Performing production application/client triage and support
Heavy internal client communications in managing the relationship and activities
Conducting requirements discovery conversations with business partners, documenting requirements & reviews to ensure common, approved expectations
Conduct analysis & research to support new initiatives to improve customer service experiences
Assist development teams during design and build activities to clarify requirements or process dependencies; represent the interests of the stakeholder during design & build
Work with test teams to analyze & create test plans, participate in some level of testing directly & analyze defects related to customer experience design
Ensure that system requirements are comprehensive, clear and can be easily translated into detailed test plans, test scenarios, with traceability; work with the test team to plan, execute and inspeact user acceptance testing
Participate in all phases of the project delivery framework, including concept approvals, IT demand engagement processes, requirements construction/reviews, design reviews, testing, implementation planning and deployment, postproduction
Minimum 3 Years in Financial Services or Contact Center Industry
Knowledge of Contact Center and/or Customer Experience Drivers
Knowledge of Servicing Applications, including Fraud Systems a plus
Knowledge of Various Contact Center solutions (IVR Solutions, Servicing GUI Apps, Outbound Notification soltuions, Customer Context Engines, Digital Solutions & Telephony Solutions, Fraud Detection Solutions - A Plus)
Experience with Business Analysis, Problem Identification and Problem Resolution
Ability to Interpret and Create Customer Experience and Process Flows
Proven Experience in Analysis and Reporting of Business Data
Strong Communication Skills (Verbal and Written) to engage business clients and IT an absolute must. Communication is used in client engagement, concept discovery, triage of production issues and status updates to various levels of Management
Strong Teamwork, Customer Engagement Skills and Self-starting Action Illustrative of the 5 Keys behaviors
Strong Displayed Sense of of Personal Accountability
Minimum 2 years of Project Involvement or Project Management

Business Systems Analyst Senior Resume Examples & Samples

Serves as consultant to internal business groups on process improvement projects designed to improve their business results
At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications
Product and vendor evaluation

Business Systems Analyst Senior Resume Examples & Samples

Participate in work sessions with business clients and other stakeholders to understand and help gather accurate business and process flow requirements
Research and analyze business requirements for new/enhanced systems to determine best fit for technology and how to best meet requirements or if necessary, how best to amend requirements to meet the realities of delivery timelines and resource constraints
Translate Business Requirements into technical design and functional requirements documents
Work with quality assurance teams to ensure that test cases are complete and accurate. Provide support throughout the testing cycles, participate in defect review meetings, and work with the Project Leader or programming resources to ensure problems are corrected in sequence reflective of business objectives
Provide input to project status and progress reports to client and Sr. Management
Provide production support and project implementation support, including off-hours when required
Continually acquire and enhance knowledge of the business lines that AMCS supports as well as business strategies and policies, risk management practices and methodologies, product offerings, financial markets, regulatory requirements, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines
The incumbent must be a creative, self-starting, results-oriented, and highly motivated individual with very good analytical skills in order to apply this knowledge to assist in the resolution of complex business and system problems
Further, the incumbent must possess very good interpersonal and communication skills (written and oral) in order to effectively work with end users and members of a project team
The incumbent must also possess a good understanding of systems development techniques, including requirements specification and testing methodologies, and keep current with rapidly changing technology
The incumbent is responsible for undertaking small projects ( 500 workdays). The systems developed are on-line real time, mission critical applications to support real estate secured lending
The incumbent is guided by Bank policy and receives general supervision from both the Director and the Senior Manager, and direction from individual Project Leaders. The incumbent is expected to function independently to ensure that the project's objectives are met, while ensuring that management is kept informed and that problems are escalated appropriately

Business Systems Analyst Senior Resume Examples & Samples

6+ years of specific LOB or Technology experience
Experience and expertise to understand the business implications of the application of technology to the current and future business environment
Strong understanding of business systems and industry requirements
Ability to track and maintain status reporting
Accuracy and attention to detail

Business Systems Analyst Senior Resume Examples & Samples

Applies analytical techniques to help optimize customer experience and provide business solutions
Participate as a SME on relevant project calls and initiatives
Enhances and supports multiple SharePoint sites
Identify opportunities to improve existing processes
Develops repeatable queries to be employed in production/incident management problem resolution
Manage, review and documents the specific data records that impact cross lines of business - change control ITSM process
Support proprietary and mainframe systems functionality background experience a plus
Identify cost of production issues and drive down number of incidents and cost to the firm
Support LOB wide initiatives which includes supporting application and infrastructure changes. This is inclusive of both technology and business operations
Participate in on call rotating schedule
One weekend day schedule required
Communicate downtime and system issues when required
Manage and be a business advocate on large scale production issue calls

Business Systems Analyst Senior Resume Examples & Samples

Primary responsibility is the development and execution of code to define customer populations to be targeted in complex marketing campaigns
Develop code based on technical specifications to extract and process large volumes of customer and account data
Adhere to the department’s code development procedures. This includes documenting traceability of code back to specifications and business requirements
Validate and test all code for accuracy and efficiency
Assist Business Process Analyst in development of specification by recommending alternative solutions to technical problems
Provide programming support of ad-hoc requests and special projects as assigned
Communicate with business contacts as necessary to help explain results
Establish strong business partnerships with other members of project teams
Contribute to continuous improvement and develop self competencies
3 to 5 years significant experience in using Base SAS and SQL in Unix environment along working knowledge of Teradata/Oracle database along with Microsoft Office applications
Experience in data manipulations including the usage of basic standard SAS procedures such as Proc Freq, Proc Format, Proc Sort, Proc SQL, and Proc Summary as well as traditional SAS data step programming
Experience in bringing large data (i.e. millions of records) from SAS and non-SAS data sources into a SAS environment and performing SAS data manipulations against the resulting sets. This includes ability to merge datasets and to write SAS Macros and generate list outputs/reports
Excellent analytical skills. Ability to manage multiple tasks effectively with strong analytical and problem solving skills demonstrated by previous work experiences
Experience using customer targeting marketing software (such as Teradata Customer Interaction Manager) is a plus

Business Systems Analyst Senior Resume Examples & Samples

Ability to work independently and make decisions with minimal supervision
Training and presentation skills
Understanding of functional area business objectives, strategies and work flow processes

Business Systems Analyst Senior Resume Examples & Samples

Participate in work sessions with business clients and other stakeholders to understand customer requirements and business objectives then translate them into functional requirements, user stories and intuitive product designs
3 to 5 years of experience working in a Business Analyst capacity in an enterprise environment
Exceptional analytical skills in order to apply this knowledge to assist in the resolution of complex business and system problems
Excellent interpersonal and communication skills (written and oral) in order to effectively work with end users and members of a project team
Strong understanding of systems development techniques, including requirements specification and testing methodologies, and keep current with rapidly changing technology
Strong Knowledge of financial, mortgage, or lending products

Business Systems Analyst\senior Business Systems Analyst Resume Examples & Samples

Provide estimates for the incoming projects at both high level and detailed level requirements
Become the trusted advisors for our business and other IT teams for any mobile related topics
In Agile projects: you will be responsible for creating, refining and maintaining user stories and associated deliverables such as process flows to meet development and stakeholder needs

Business Systems Analyst, Senior Resume Examples & Samples

Strong working experience with Agile projects
Bachelor’s degree in a related business discipline (Accounting, Business Management) or Computer Information/Science required
5 plus years’ experience working with application software requirements gathering, design, documentation, or similar role
Strong knowledge of software design practices and documentation. Solid skills related to software analysis techniques, including Use Case/User Story creation, Role Matrixes, wire-frames and data gathering; test-driven analysis and behavior-driven analysis
Ability to appropriately plan work efforts in an Agile process environment and to provide input to group and divisional plans; can prioritize work effectively
Excellent oral and written communication skills; ability to communicate to all levels of an organization internally and externally
Ability to multi-task and manage multiple priorities while working independently
Ability to lead an keep teams in an Agile environment on track with skills necessary to work with an integrated team of architects/designers, product managers, implementation specialists and quality engineers
CBAP or similar certifications are a PLUS
Experience in the financial services space will be helpful

Business Systems Analyst, Senior Resume Examples & Samples

Requirements Gathering: Gathers and documents user/business requirements
Analysis: Interacts with client and/or OS (i.e. OSC, OSI, RSI, etc) resources to deliver comprehensive analysis from the business and system/software perspective. Analyzes user needs to determine impact of proposed changes and provides recommendations to the team regarding the changes
Analysis: Analyzes operational procedures and processes from the end-user’s and service provider’s perspective, including operational work methods, workflow and reporting requirements, in order to determine the most appropriate business and/or operational solutions to address customer needs
Estimation: Involved in providing development estimates based on user needs/requirements and proposed solution approaches
Solution: Considers long-term support and delivery requirements in design. Accounts for product management guidelines and agreed upon architectural principles whenever designing a solution to deliver client needs
Interaction with Dev/QA: Assists/Guides QA in their efforts of generating effective test strategies/plans and a complete/comprehensive suite of test scripts by providing insight into the business and/or functional requirements and the solution to deliver them. May prepare test scripts to ensure end user requirements are met. May plan and execute acceptance test scripts before code is included in a (product) release to ensure original business requirements are met
Interaction with Dev/QA: Communicates and clarifies user specifications to technical resources within the development and QA teams. Works with technical support staff in interpreting user specifications and preparing design documentation and new procedural references
Documentation: Creates and maintains user requirements and functional/design specifications. Ensures documentation is sufficiently detailed for future support. Prepares short description of change to be included in Release Notes and prepares/reviews user documentation and delivers internal training. Ensures accurate support documentation on new functionality is delivered to appropriate staff for creation of training
Management: Acts as Project Manager for projects, coordinating the project team, conducting status meetings, overseeing timelines and management reporting when applicable
Management: Cross trains and mentors other team members and may be called upon to provide guidance
Communication: Provides regular feedback to internal project sponsors, stakeholders and functional/department manager
Process: Knows of and can comment on best practices that apply to a business analysis process. Learns and applies/adheres to OS key processes and tools required to perform the duties of business analyst including but not limited to OS business analysis process and tools, development methodology, QA process, project management methodology. Assumes an active role in refining these processes and/or tools to better serve company goals
Flexibility: Performs other related duties (i.e. PM) as required and may work on more than one project at a time
Post secondary degree/diploma in business or computer science and business and five years of related experience or an equivalent combination of education and experience, including courses in system analysis and design
Banking/Finance industry experience preferably in a business analysis/technical role
Understanding of a service bureau environment from both business and operational perspectives
Superior analytical skills; ability to work under pressure and meet deadlines; ability to adapt and learn quickly; excellent interpersonal and communication skills; strong planning skills; excellent leadership skills, including the ability to motivate, make decisions independently and solve problems creatively; ability to work independently and as an innovative team player

Business Systems Analyst, Senior Resume Examples & Samples

Requirements Elicitation and Analysis – Identifies stakeholders and facilitates discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities. Further develops features and requirements into a fully-formed project vision that describes the needs, features, constraints, and scope of a project. Presents and gains acceptance of the Features, Requirements, and Vision and manages change through the project lifecycle. For non-project work, engages appropriate parties to facilitate the identification of problem and root cause, and facilitates problem-solving and resolution
Working from the features and needs defined by the project vision, identify the requirements that describe the scope of the project. Technical requirements (Structures, diagrams, mapping, etc.) supporting Stories and associated acceptance criteria. Identifies all alternate and exception flows and defines detailed behaviors of the system scenarios, as the priorities and schedule of the project warrant. Presents and gains acceptance of requirements and manages change through the project lifecycle
Product Design – Works very closely with User Experience Design Team to ensure all of the features, story definition, and business rules are satisfied by the User Experience Design Documents the detailed requirements via use cases completely and unambiguously, satisfying the needs of development, quality assurance, technical communicators, and other internal customers and stakeholders
Features and Requirements Traceability – From project vision through product delivery, facilitates and maintains requirements traceability. Reviews development and quality assurance artifacts for traceability purposes. Participates in User Acceptance Testing to confirm that the coded product successfully implements the use case requirements and User Experience Design
Project Estimation – Within the required degree of confidence, provides estimates for business analysis tasks of various sizes. Provides documentation and rationale to support estimates
Proven analytical skills (6-9 years)
Strong organizational and project management skills and experience leading initiatives from problem identification through execution / production
Experience in writing Agile stories, use cases, functional or non-functional specifications, interaction flows, or similar methods of communicating requirements is Required
Experience with detailing and managing requirements for one or more web-based systems is desired. Good understanding of internet technologies, consumer facing online commerce and online user experiences
Familiarity in defining web-based and / or financial products is a MUST
Ability to adapt in a rapidly changing environment
Energetic self-starter and innovative thinker
Meeting Facilitation – Identifies appropriate participants and manages meeting planning and logistics. Facilitates creation of and enforcement of ground rules. Utilizes proven facilitation techniques for focusing the meeting participants, managing non-essential discussion points, and achieving consensus
Exceptional listening and interpersonal skills. Excellent communication and teamwork skills
Self-motivated, detail-oriented and comfortable working both independently and with a team
Strong leader who prioritizes well, communicates clearly and effectively, and enjoys working in a group of talented, opinionated, high energy and result oriented individuals
Comfortable with non-technical clients and very technical developers, UX designers, and other team members
Understand the business value of the user's experience within the system
Understanding of the payment space and ecommerce
Ability to translate a high level vision into an executable strategy and keep the team focused to deliver on time
Thrive and succeed in delivering widely adopted technology products/services in a fast moving, high growth environment

Business Systems Analyst Senior Resume Examples & Samples

4+ years demonstrated experience in the SDLC as a developer or QA
Demonstrated experience working in an Agile environment
Advanced English knowledge (B2)
Excellent and proven communication skills (written and verbal) and interpersonal skills
Exceptional ability to multi-task and prioritise
Ability to lead and mentor others in the BSA role
Tertiary qualification in a related field

Business Systems Analyst Senior Resume Examples & Samples

Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations
Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications
Knowledge of the technical language and writing approach, and the ability to write paper-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.)
Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives

Business Systems Analyst Senior Resume Examples & Samples

Partner with HP Tools team to develop best practices for tool usage
Drive out business, functional and non-functional requirements for enhancements
Maintain existing process to manage
Assist in the maintenance and development of content on TCoE HP Tools page
Assist with the publication of TCoE Metrics
Work with TCoE Working Group to develop and maintain templates and artifacts
Work with appropriate suppliers to incorporate and socialize any new processes or procedures for the HP Tool Suite

Business Systems Analyst Senior Resume Examples & Samples

Production validations and verification of reports/data
Managing application changes by coordinating with Business and MIS groups
Conducting the MIS team meeting to discuss application status
Issue identification and escalation & resolutions in a timely manner
Providing suggestions/feedback on improving business process and batch job performance

Business Systems Analyst Senior Resume Examples & Samples

Perform recurring analysis on C&IB metrics reporting relative to the goals and objectives of Run-The-Bank
Gather and massage data to drill down into details and/or problem areas to identify actionable items
Identify gaps in reporting and build requirements to address
Maintain inventory and alignment of C&B metrics reporting relative to Run-The-Bank
Assist in defining Health of an application & the environment
Review EA Standards for gaps/demands/opportunities – develop depth Troux knowledge and information
Engage with other LOB and Vision 13 Performance Management groups in reporting capabilities
Provide analysis and recommendations on a recurring basis on incidents, problems, and best practices

Business Systems Analyst Senior Resume Examples & Samples

Collaborate with business stakeholders and IT leadership team to develop strategy and roadmap related to Sales and Marketing Solutions as it relates to Salesforce.com platform and functionality
For all initiatives utilizing Salesforce.com – consults, analyzes and documents complex business problems and provides recommendations based on research of industry trends, business products, competitors and performance analysis for optimal business solutions. Articulates benefits and analyzes feasibility, cost ramifications, economies, or other aspects of programs
Defines and documents system and data requirements clarification and definition for Salesforce.com and other applications on the Force.com platform. Also, acting as the liaison among business stakeholders and IT teams to analyze, document, communicate and validate business and system requirements for Sales applications
Consults with Senior Management on business process design, re-design and re-engineering based on industry trends and directions and coaches colleagues on business process design and re-engineering

Business Systems Analyst Senior Resume Examples & Samples

Analyze project requirements to design hierarchy management solutions
Work in all phases of project development; project planning, business & technology requirements elicitation, design, development, testing, production deployment and support
Formulate and define project objectives and scope focused squarely on customer needs
Be a key part of day to day project development activities for Business Analysts
Handle tight deadlines and multi task
Develop and maintain technical documentation and user documentation
Develop and maintain development team process documentation
Oracle Financials experience would be a plus

Business Systems Analyst, Senior Resume Examples & Samples

Performs data and business analysis to support organizational goals, objectives and needs and of Treasury Operations
Assist functional teams with gathering data from various systems and software
Oversees and provides project support across all of Treasury Operations
Acts as a liaison to the various payments development organizations
Lead efforts to improve Treasury processes with SQL automation
Set standards and provide technical writing skills across MS Access and all systems created by Treasury Operations
Assist in the execution of a PMO function within Treasury Operations
Assist in executing the analysis strategy within Treasury Operations
Assist in the analysis of new business incorporated into Treasury Operations
Suggests recommendations for change in order to improve and support business activities
Provide general guidance for junior analysts on the team
Requires a minimum of five years of business and data analysis experience
Must have demonstrated work experience in the electronic payments industry
Must have experience working with system files and can process map based on specifications
Must have experience leading and/or coordinating large scale projects within a payment systems environment
Must have knowledge of SQL server
Must have strong technical and business research skills
Experience with developing and implementing web-based utilities to supplement back-office tools
Project planning, project management and project execution experience a plus
Excellent knowledge of company’s business procedures and objectives
Extensive knowledge of PC and various software applications

Business Systems Analyst, Senior Resume Examples & Samples

Ensures the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested
Ensures change control and change management procedures are followed within the project team as they relate to requirements
Required 3+ years of experience in full Software Development Life-Cycle
Required 4+ years of experience in an IT or Business Project role for analysis, development or testing
Intermediate Demonstrated written communication skills
Beginner Ability to implement process improvements
Intermediate Other Experience in requirements meetings to understand and collect product, business, system and potentially data mapping needs
Intermediate Other Must be able to communicate business solutions to management for review and approval both verbally and in writing
Required Intermediate Other Knowledge of one technology or system platform, e.g, Pega, SQL, .Net, Java, etc

Business Systems Analyst, Senior Resume Examples & Samples

4+ years of experience with developing DoDAF-compliant architecture products using Visio, System Architect, or similar tool
4+ years of experience in business and system analysis, including requirements development, business process modeling, systems design, and reviewing enterprise architectures for impact analysis
Ability to work as an individual and contribute in a team environment
Ability to communicate and present briefings, ideas and issues, and resolutions to senior leadership up to the Senior Executive Service (SES) level
BPMN, SCRUM Master, or EA Certification

EHR Business Systems Analyst, Senior Resume Examples & Samples

6+ years of experience with business analysis of health systems
Experience in working with the implementation of electronic healthcare systems, including commercial EHRs
Experience with a variety of health systems implementation concepts, practices, and procedures
Experience with project management, including management plans, statements of work, and business case reports
Ability to provide qualitative and quantitative statistical data analysis techniques for metrics and risk analysis
Experience with the deployment of healthcare systems, including commercial EHRs preferred

Business Systems Analyst, Senior Resume Examples & Samples

Formulating and defining project scope and objectives through research and fact-finding
Developing analysis of consumer and business needs for application development
Documenting requirements/user stories and translating into proper product specifications
Devising or modifying workflow and consumer experience to solve problems, considering backend software applications capacity, data availability and desired results
Excellent written and verbal communicators, effective and self-sufficient, flexible and comfortable with change
An understanding of health care industry (specifically health insurance) and agile development process would be beneficial
First and foremost effective communicators (verbal and written), have an analytical mind and can dig in and ask the right questions of the business to determine scope requirements, document those requirements, and translate those to developers and an excellent ability to build relationships amongst their project team
Experience working as a Business Systems Analyst – 3 years
Understanding of technical complexities
Education - Bachelor's degree or equivalent
Facets (claims management software)
Health plan/insurance systems
Software development lifecycle
Education - Master's degree or equivalent
Experience - 5 years of experience including formulating and defining systems scopes and objective, systems development lifecycle, requirements gathering and design. Background in health care and information systems

Business Systems Analyst, Senior Resume Examples & Samples

Acts as a lead over a team of business systems analysts, as necessary, managing analytical resources, scheduling project work, assigning projects and tasks to team members, and reporting overall team status and accomplishments to management
Facilitates communication with management to prioritize project work and build detailed business cases
Works directly with external customers in implementing new technology (e.g., web user interfaces, outsourced vendor arrangements, and EDI interchanges) and resolving customer service issues
Researches new technology and evaluates potential application within the department
Research, analytical, organization, and time/project management skills required
Thorough knowledge about Health Net's product portfolio

Business Systems Analyst, Senior Resume Examples & Samples

5 years of experience with providing in-depth requirement analysis, drafting and receiving approval for new requirements, including final technical review and validation of requirements
Experience with overseeing requirements tracking and collaborating with team, clients, and service providers to identify requirements and changes that will fulfill the client's need
Experience with identifying new opportunities to implement client-required changes
Experience with developing, maintaining, and managing the requirements baseline for future system
Experience with describing the necessary functionality, prioritizing the needs, and developing actionable, measurable, testable requirements
Experience with developing mock-ups and visuals to assist in understanding of the desired state, as appropriate
Experience with coordinating changes efficiently with a wide variety of stakeholders, including business personnel, technical personnel, and senior leadership

Business Systems Analyst Senior Resume Examples & Samples

Work with internal stakeholders (sales, marketing, support) to ensure that the configuration supports business requirements
Manage SFDC enhancement projects to support business needs
Lead requirements sessions with business stakeholders to identify needs and opportunities
Define potential impacts to existing features and processes
Work with IT to integrate capabilities and data with upstream and downstream systems as necessary
Lead or participate in UAT sessions with users for developed features
Keep management team apprised of project status, coordinating releases
Stay current with Salesforce and installed package releases, identifying features that can meet current or future business challenges
Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management
Configure new features in Salesforce.com and iterate as necessary based on feedback from stakeholders
Test and QA of enhancements/changes to SFDC deployment using the sandbox
Work with end users to provide best practices and tips on Salesforce usage including training, documentation and support as necessary
Customize reporting and dashboards for various teams, provide reports and report training
Maintain and apply working knowledge of Salesforce.com capabilities and best practices
Stay current with Salesforce and installed package releases and corresponding documentation and provide new functionalities and solutions as needed
Establish and implement best practices: system maintenance, security, improvements, data integrity, duplicates, backups, etc
Use Apex Data loader or other tools to import and export data as needed
Keep management team apprised of project status
Create technical and/or business documentation of features
Provide feature demonstrations to stakeholders
Support and maintain Apex code in the Salesforce system
Lead the development of Salesforce User Productivity workshops and/or programs such as New User Onboarding, Salesforce Champions, etc. Activities performed in cooperation with Sales Effectiveness. May also deliver the workshop content
Bachelor of Science or equivalent degree
3-5 years of experience working with a CRM application, with an emphasis on implementation, system support maintenance and enhancement
Ability to interact with business users and translate business needs into technology solutions
Proven analytical skills, business acumen, problem-solving ability and decision-making
Strong understanding of sales process
Demonstrated organizational skills and ability to multi-task and manage multiple priorities
Strong knowledge of structured analysis and design techniques
Demonstrated knowledge of payroll/HR industry and competitive systems. Knowledge of CRM and related corporate business capabilities
Team-building, negotiation and influence skills
Certified Salesforce Administrator, Advanced Administrator and/or Developer

Business Systems Analyst Senior Resume Examples & Samples

Banking payments experience preferred
Knowledge of FIS’ products and services
Knowledge of financial services industry

Business Systems Analyst Senior Resume Examples & Samples

Heavily Client Facing role
Performs analyses of the business goals, objectives, and needs of the general business environment for the appropriate FIS segment, division, group or line of business
Utilizes systems and data to resolve business issues in the most effective and productive manner
Identifies best practices and suggests how to improve current practices
May perform special projects upon request and on occasion

Business Systems Analyst, Senior Resume Examples & Samples

Identifies opportunities to improve production application performance to support business functions
Identifies gaps and process improvement. Recommends and drafts new policies and procedures
Develops SQL scripts and Informatica mappings for Extract-Transform-Load (ETL) processes and to enhance reporting
Health Care or other applicable industry experience preferred
Thorough knowledge about Health Net's product portfolio or ability to learn quickly
Thorough knowledge of and demonstrated skills in use of word processing and data analysis software such as Microsoft Word, Excel and/or Access is required; knowledge of other data analysis tools desired; thorough knowledge of presentation software such as MS PowerPoint and Visio required
Depending on department, position may require competency in data extraction and reporting tools such as MS Access, SQL, Focus, Crystal Reports, Interactive Query and Business Objects

Business Systems Analyst Senior Resume Examples & Samples

Expertise in developing system use cases, functional and not functional requirements with complete traceability
Expertise in assisting with and delivering system testing to ensure configurations meet the business expectations and system requirements
Expertise with defining epics and user stories, analyzing

Business Systems Analyst Senior Resume Examples & Samples

Working with a variety of business stakeholders to review new initiatives and assist in prioritizing work
Lead small work efforts through the lifecycle of the project
Working collaboratively with various business partners and internal technology staff to elicit requirements and provide all required documentation to support small and large work efforts (such as Charters, Business and Functional Requirements Testing Strategy, Testing Scripts) and managing that documentation through the project lifecycle
Working with third party vendors

Business Systems Analyst, Senior Resume Examples & Samples

Provides ad-hoc reporting utilizing enterprise wide data warehouses
Provides database and application development and end to end SDLC
Strong understanding of Relational Database fundamentals - Relations, Indexes, Normalization, SQL
Proficient in SQL, Oracle PL/SQL, MS T-SQL. Expertise with VB6, and MS .NET (VB.NET/C#) a plus

Business Systems Analyst, Senior Resume Examples & Samples

Minimum five years leading cross functional analytics with study design, requirements development & gathering, data collection, data analysis, reporting, and presenting results
Minimum three years SQL experience Required
Cross functional project management skills experience required
Experience leading improvement projects (lean six sigma or other discipline) a plus
Healthcare or other applicable industry experience preferred
Thorough knowledge about Health Net's product portfolio preferred - ability to learn quickly required
Thorough knowledge of and demonstrated skills in use MS Office (Word, Excel, PowerPoint) and Visio is required
Knowledge of PL/SQL, TOAD, SAS, MicroStrategy, Business Objects, SQL Server, Oracle, Teradata, Visual Basic a plus

Business Systems Analyst, Senior Resume Examples & Samples

Minimum five years leading cross-functional business analysis
Minimum three years required using advanced Excel Features (functions/formulas, Pivot Tables, macros)
Experience conducting business studies and recommending solutions
Experience with SQL, MS Access, Visual Basic
Experience developing and maintaining business/financial performance dashboards a plus
Cross functional project management experience required
Or, any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position
Thorough knowledge of and demonstrated skills in use of MS Office (Word, Excel (Advanced), PowerPoint, Access) required
Proficiency with SQL, Visio and Visual Basic

Business Systems Analyst Senior Resume Examples & Samples

Researches, compiles, analyzes and generates reports from various operational data from multiple sources
Analyzes client reports and determines how they function
Meets with the client users of reports, determines the requirements, understands where the data is located and designs the process to retrieve the data and create reports
Creates queries and reports through the use of reporting tools
Extracts information from databases in a variety of different formats such as xls or via Crystal Reports for Enterprise or SAP WebIntelligence (Java Applet or Rich Client)
Produces daily, monthly, quarterly, and annual reports, etc. for clients
Prepares ad-hoc analysis as requested
Leads and/or participates in department projects as assigned
Researches questions related to report information and calculations; audits questionable report information
Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of business systems and industry requirements
Works with Programmer Analysts and Quality Analysts to ensure that documented design specifications are coded and tested to specification
Must adhere to all policy and procedures as outlined in the FIS Enterprise Process
Trains internal employees or external clients on changes, new systems or new procedures. May conduct one-on-one or classroom training depending upon the size or desire of the audience
May perform special projects upon request
Knowledge of FIS' IBS core and/or IBS SAS products and services a plus
Knowledge of SAP Business Objects, analytics and Marketing Suite
Knowledge of Crystal Reports for Enterprise a plus (differs from Crystal Reports)
Ability to analyze a report and determine how it functions
Prior experience using SAP Report Conversion Tool is a plus
Capable of interpreting reports intentions
Capable of handling difficult messaging to clients as well as challenging clients
Excellent analytical, decision-making, problem-solving, organization, team, and time management skills
Ability to handle multiple assignments at one time and meet delivery dates
Proven ability to be self-motivated and work well independently
Well organized and can provide direction to a small team of FIS off-shore resources to complete tasks in a timely fashion
Proficiency in industry-standard process methodologies
Excellent verbal and written communication skills to audiences of various levels in the organization

Business Systems Analyst Senior Resume Examples & Samples

Assess ongoing performance on key technology platforms, including IVR (daily, weekly, monthly KPI assessment + customer experience assessments), to ensure KPI performance objectives are met, to identify improvement opportunities, and to understand trends and underlying performance drivers
Conduct analysis of customer and employee experience with key technologies (IVR and contact routing as primary) plus assess market trends in support of the development of new and existing capabilities or experiences
Assist in the development of a business case, business plan, and roll-out of experiences
Participate in the development and design of features of new enhancements. Support the development, production, roll-out & promotion of new experiences
Executes customer focused quality assessments and improvement processes
As part of the first line of defense, supports risk management, compliance, and audit needs as necessary
Monitors business results of recently introduced capabilities, coordinates reporting, and may recommend modifications to improve results

Business Systems Analyst, Senior Resume Examples & Samples

Works directly with external customers in implementing new technology and resolving customer service issues
Proficient in common business analysis techniques, such as facilitating/leading JAD sessions, developing functional and non-functional requirements, generating user stories, use cases, context diagrams, and process flow diagrams
Possess a very high level of subject matter expertise in a functional area, which may require expertise in benefits, claims adjudication, member and provider demographic management, and/or call center administration
Knowledge about Health Net Federal Services' products and services
Knowledge in data extraction and reporting tools such as MS Access, Focus, Crystal Reports, Interactive Query and Business Objects
Familiar with SQL
Call center application experience preferred

Business Systems Analyst, Senior Resume Examples & Samples

6+ years of experience with information management or knowledge management
4+ years of experience with SharePoint 2007 and 2010
Experience with creating and maintaining SharePoint sites and content
Experience with working in military environment
Experience with training end users
Experience with using SharePoint Designer 2010
BA or BS degree in Information Management, including Social Sciences preferred

Business Systems Analyst Senior Resume Examples & Samples

Provides consulting services to internal business groups on large technology and process improvement projects designed to improve business results
IT project management, system analysis, and testing
Product and vendor evaluation, integration, and implementation
SAAS
Experience with the mortgage loan process from servicing to default to payoff

Business Systems Analyst Senior Resume Examples & Samples

Participates in analyzing business requirements and production specifications for changes made to technology applications
Formulates and defines the scope and objectives of technology work, based on user needs and business processes
Elicits requirements from business partners through inquiry and active listening
Identifies and documents all system constraints, implications and consequences of various proposed system changes
Ability to interact with all levels of management and teams
Willingness and ability to learn new concepts, ideas, and technologies in the marketing space
Working understanding of SQL and relational databases

Business Systems Analyst, Senior Resume Examples & Samples

Position Purpose
Essential Job Responsibilities
Maintain and upgrade servers and infrastructure components, as well as provide operational support
Assist with the layout design and building interfaces with other Internet/Intranet or client/server software applications
Assist with research and evaluating the selection of Internet/Intranet tools and technologies
Analyze Web application traffic patterns and recommend necessary changes

Business Systems Analyst, Senior Resume Examples & Samples

5+ years of experience with business analysis or equivalent
Experience with documenting and analyzing business processes and IT business requirements
Experience with Microsoft Visio, Word, Excel, and PowerPoint
Experience with Web services in a service-oriented architecture (SOA)
Experience with Semantic Web 3.0 concepts and the Open Government Initiative, including terminology, taxonomy, metadata, and ontology solutions
Experience with enterprise architecture or portfolio management
Experience with requirements management software, including RequisitePro
BA or BS degree in Business, Information Systems, or related field

Business Systems Analyst Senior Resume Examples & Samples

Offer features and services that can be implemented in ServiceNow to existing clients
Collect business requirements form existing clients in order to facilitate solutions using the ServiceNow tool
Plans, performs and implements process improvement initiatives (e.g., ISO, Lean or Six Sigma)
Diagrams and evaluates existing processes
Organizes, leads and facilitates cross-functional project teams
Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities
Collects data to identify root cause of problems
Aligns improvement to performance shortfalls
Provides consultation on the use of re-engineering techniques to improve process performance and product quality
May deliver presentations and training courses on how to use ServiceNow and/or new features added to the tool
Surveys and analyzes best practices for techniques and processes
Communicates team progress
Performs cost and benefit analyses
Broad knowledge of the ServiceNow suite of modules with the ability to describe features and train on how to use them to clients
Broad knowledge of FIS' products and services, business practices and processes
In-depth knowledge of financial services industry practices, regulations and processes
Basic knowledge of Scrum Methodology and SDLC
Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering
Advanced proficiency in at least one appropriate process methodology (e.g., ISO, Lean, Six Sigma)
Proficiency in quality management methods, tools and technologies
Excellent training/presentation skills to educate the organization on new or updated processes
Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills
Experience with ServiceNow a platform-as-a-service provider of enterprise Service Management software is preferred

Business Systems Analyst, Senior Resume Examples & Samples

4+ years of experience with federal government agencies
Experience with presenting deliverables and analysis to clients or groups of stakeholders
Experience with leading tasks or work streams and guiding the efforts of 1-3 junior staff
Knowledge of techniques for effective data gathering, analysis, and stakeholder interactions around business process and technology needs
Experience with a similar consulting firm, including Deloitte, Accenture, PwC, or CapGemini
Experience with various SDLCs, including waterfall or agile
BS degree in MIS, Business, Technology Management, Engineering, or other related field
Agile and Lean/Six Sigma training or certifications

Business Systems Analyst, Senior Resume Examples & Samples

Experience with leading tasks or work streams and guiding the efforts of junior staff
Experience with various SDLCs, including Waterfall or Agile
BS degree in MIS, Business, Technology Management, Engineering, or related field
Agile and Lean Six Sigma Training or Certifications

Business Systems Analyst, / Senior Resume Examples & Samples

Identifies and communicates project issues and risks to the Technical Service and business unit management with suggested mitigation and resolution approach options
Coordinates project or initiative tasks with relevant team members, stakeholders and leadership
Actively participates and collaborates in the Requirements Management Discipline and obtains peer review feedback to grow and develop skills
Conducts assessments of how existing requirements management collateral (documentation, research or other materials) can be more effectively utilized throughout their related functional domain, where applicable
Performs Logical Data Modeling sessions for the purpose of producing Domain Models, under the advisement of an Information Architect

Business Systems Analyst, Senior Resume Examples & Samples

Ability to assess an organization from a people, process, and technology standpoint
Ability to be detail-oriented and deliver high-quality deliverables constantly
Experience with strategy design and implementation

Business Systems Analyst Senior Resume Examples & Samples

PP, S&OP, Capacity Planning, Demand Planning
Daily maintenance of SAPPP system, business interactions, and Project deployement & maintenance
Effective delivery of the day to day SAP / non-SAP support for functional units
Manage and monitor Business incident reports, reviewing, processing and resolving business concerns in a timely manner
Minimum 7+ years of hands-on SAP PP/SNP/DP configuration experience as a functional consultant
Ability to analyze problems (IT functional side) and provide clear recommendations for a reported problem
Ability to communication, written and verbal skills at all levels of the organization
Able to collaborate with business managers, and have a strong desire to excel
Must be able to work independently on configuration & custom developments, as well as a team player and can manage own workload

Business Systems Analyst, Senior Principal Resume Examples & Samples

Work directly with client management and Project Managers to communicate the programmatic approach and to monitor project status
Also responsible for supporting new business development by leading relatively small proposals or assisting with major proposals
Trains and directs employee work activities
Must be familiar with the software development lifecycle and control gates
Must have a TS/SCI with an active Polygraph clearance
Requirements and customer outreach experience is a plus

Business Systems Analyst, Senior Resume Examples & Samples

Engineering (BPR), portfolio management, and fit for purpose business needs, and creating architecture artifacts and technical documents to define business and solution architectures. Facilitate working sessions with subject matter experts (SMEs) to capture requirements needed to develop business process models, system interface diagrams, and data schemas as required. Leverage industry best practice architecture frameworks, including DoDAF, and FEAF, to define scope, approach, timelines, and EA deliverables to support portfolio and investment management and policy, process, and IT analysis
4+ years of experience with developing DoDAF
Compliant architecture products using Visio, System Architect, or similar tool
Knowledge of federal and DoD IT regulations and requirements, including the Clinger
Cohen Act, OMB IT circulars, FEA, BEA, and DCMO Investment Review Policies and Procedures

Business Systems Analyst, Senior Resume Examples & Samples

2+ years of experience in working with Agile methodology in an iterative, Fast-paced development environment
2+ years of experience with requirements under an Agile methodology, including authoring of Epics, User Stories, and Acceptance Criteria
Experience with Rational ClearQuest and ClearCase
Experience in working with testers to develop test cases for requirements scenario and defining requirements traceability
Experience with grants management or grants management systems
Experience with requirements gathering and analyzing data to determine solutions for issues or questions and then make recommendations to clients based on findings
Experience with preparing end
User training documentation, such as user guides or FAQs
Experience with JIRA, JIRA Agile, Confluence, or other similar tools for Agile project management and documentation
Experience with supporting automated testing, including working with the Selenium tool to validate requirements
Ability to independently author Client-facing deliverables and facilitate meetings with clients and business customers
Ability to demonstrate eagerness to help with all aspects of the software development cycle and be a Self-starter
Ability to help with any activity, while remaining flexible with continually changing priorities
Ability to juggle competing priorities, Multi-task, and continue to meet all deadlines
Ability to set realistic client expectations and deliver at or above those expectations
Oriented and proactive

Business Systems Analyst Senior Resume Examples & Samples

Stay abreast of institutional needs, healthcare industry market trends, and recommend strategic priorities
Bachelor’s degree in a related field and/or equivalent combination of education, certification and experience
Possess significant knowledge about payroll, timekeeping, Staff Scheduling, and FLSA (Fair Labor Standards Act)

Business Systems Analyst Senior Resume Examples & Samples

In this role, you will support the Vested Interest platform. It includes browser and mobile-based components, which provides external clients with the ability to manage/administer their defined contribution (401k) investments
Responsibilities include eliciting & documenting functional requirements thru either waterfall or agile artifacts, managing project demand from internal customers, participating in resource allocation and serving as the facilitator between our business and technology teams
Prior experience writing functional requirements, along with excellent communication and problem-solving skills, are needed
Experience with customer-facing applications and related release management, especially in an investment services environment is helpful

Business Systems Analyst, Senior Resume Examples & Samples

4+ years of experience in working with federal government agencies
Experience with the analysis of business and user needs, documenting requirements, and translation into proper system requirement specifications
Experience with leading tasks or workstreams and guiding the efforts of 1 to 3 junior staff
Ability to formulate and define systems scope and objective based on both user needs and comprehend applicable business systems and industry requirements
Experience in working with a similar consulting firm, including Deloitte, Accenture, PwC, or CapGemini
Experience with various SDLCs, including waterfall and agile
Agile Training or Certifications

IT Business Systems Analyst Senior Resume Examples & Samples

Lead and/or participate in the development and refresh of a BU-IT strategy and investment plan that aligns with business unit objectives. Must be comfortable facilitating large and small groups and should have very good presentation and communication skills
Analyzes process, problems, trends and strategies at an advanced level to assist in the development and implementation of technical solutions that achieve business goals
Actively participate in the demand to delivery workflow. Primary focus is on idea generation and proposal creation by partnering with the business unit to understand the business goals, drivers, and strategies. Drive project initiation, funding and approvals, and transition to the solution delivery teams
Successfully navigate a cross-functional organization to ensure everyone is properly engaged and working together to achieve the same goal. This includes business unit partner, procurement, enterprise architecture, project delivery, application support, cyber security, audits and other groups
Participate in IT_BU governance process to ensure prioritization of proposals within the business unit and across multiple business units. Work across the organization to effectively prioritize upcoming work both near-term and long-term
Produce a supportable, monthly capital forecast and an annual multi-year forecast for specified business area; demonstrate proficiency in financial acumen, planning tools, reporting tools and spreadsheets to produce the required forecasts

Business Systems Analyst, Senior Resume Examples & Samples

Bachelor degree in a related field
5+ years of business experience within the Banking and / or Credit Union industries, with particular emphasis deposit and ancillary processing. Familiarity with the Fiserv / Open Solutions DNA core banking system preferred but not mandatory
Must be able to work in a fast-paced environment
CBAP / CCBA Certification
CUA Certification
Occasional business related travel (not more than 10-20%) may be required. Frequent or extended travel to Glastonbury, CT office may be required during initial training period, depending on candidate’s previous experience and familiarity with DNA core banking software

Business Systems Analyst Senior Resume Examples & Samples

5-7 yrs of business systems analysis experience preferably supporting Identity & Access Management solutions
Excellent Attention to Detail
Preferred candidate will be fluent in Microsoft Excel & SQL DB scripts
Strong Team player in a project setting environment
Experience with Risk & Audit areas
Experience performing Access Reviews

Business Systems Analyst, Senior Resume Examples & Samples

Bachelor degree and/or related domain experience
10+ years of business experience within the Banking and / or Credit Union industries, with particular emphasis on online banking and transactional systems
Experience with SQL and TFS is preferred
Experience with Online Banking Systems
8 years of Business Analyst experience in a development environment

Business Systems Analyst, Senior Resume Examples & Samples

Facilitates and maintains requirements traceability from project or feature vision through product delivery
Reviews development and quality assurance artifacts for traceability purposes
Participates in User Acceptance Testing to confirm that the coded product successfully implements the software specifications and User experience design
Facilitates Product and Stakeholder demonstrations
Maintains project feature related artifacts
Ability to lead project team through requirements and release planning processes
Exceptional listening and interpersonal skills
Proven meeting facilitation skills
Experience working in a Scrum Agile team
Writing and working from User Stories
Utilizing and executing functional test cases
Project management or software development experience
TFS or other
Utilizing, maintaining, and executing functional test cases
Occasional travel required (less than 5%)
Work on client site frequently (local to office location)

Business Systems Analyst Senior Resume Examples & Samples

Collaborate with clinics and users to catalogue the most important and common adhoc queries, forms and documents generating in the current system
Analyze and document needs, use, data tables, field elements and audience
Learn the new cloud EHR adhoc reporting and form creation tool to develop replacement adhoc queries
Suggest options for migrating or rewriting components in the new cloud EHR
Utilize collaborative methods and documentation tools to assure successful data delivery for the new EHR
Facilitate successful change management through collaboration and immersion in client environment, testing, support, training, documentation, and compliance efforts
Partner with other universities and informatics specialists to share efforts, leverage successes, and promote shared reports, templates and forms
Bachelor’s degree in IT or related field or an equivalent combination of education and experience
Experience with SQL query or similar tools, database technologies, and reporting with tools like Cystal, Tableau, Business Objects
Healthcare information system experience
Data analysis expertise
5 years or more of industry experience for the Senior level
Excellent ability to multitask
Experience with Mail merge and bulk letter generation

Business Systems Analyst, Senior Resume Examples & Samples

Intelligence analysis
Operations analysis
T&E/IV&V, CM, DM, and QA
Generation of technical documentation

Business Systems Analyst, Senior Resume Examples & Samples

Performs business analysis activities, such as requirements analysis, business process modeling, and the creation of use cases, business rules, glossaries, diagrams, user interface, and responsibility specifications in conjunction with the standard Software Development Lifecycle (SDLC)
Collaborates with stakeholders (internal/external clients) and project team members to clarify, detail, and manage business requirements, to include participation in requirements elicitation workshops
Work independently on small to large and complex projects without the need for supervision
Leads in identifying and understanding problems and opportunities
Articulates the key business problem and provides options for a solution
Participates in estimation activities
Reviews test cases, release literature, and user documentation
May conduct internal and external presentations to demonstrate executable software
May develop material and conduct internal functional release training
Participates in performing causal analysis and recommending best course of action for continual improvement
Five years as a Business Analysis or equivalent work experience of the role
Three to five years of experience working in either Loans Origination, Servicing, Back-Office, or development for a Financial Institution or Software vendor
Knowledge of various technologies, including but not limited to, mainframe (iSeries preferred), client/server, and/or web-based
Knowledge of software development lifecycle methodologies such as the Software Development Lifecycle
Knowledge of ReqPro or other requirement document tool preferred
Knowledge of MS Visio or UML modeling tool a plus
Analytical skills to assess client business need, identify solutions, and manage requirements across multiple projects
Active listening skills to understand what people say and detect what they might be hesitant to say
Creative problem solving

Business Systems Analyst Senior Resume Examples & Samples

Understand and demonstrate the basics of the Agile Manifesto daily
Works with the Chief Product Owner to understand the product strategy, market, industry, and customers
Shares the Product vision with the team
Owns and Maintains the Product and Sprint Backlogs with good prioritization skills
Creating the overall Sprint Release Plan with input from the team
Participate in Sprint Review and provide direction to the team for final deployment
Works with stakeholders to listen and analyze the business problem statement and convert that into user stories for the team to solution
Reviews and provides feedback to test plans and test cases to ensure changes which are made to the application meet the acceptance criteria, client business statement, and application integrity
May mentor, guide, advise and or check the work of less experienced Product Owners
Knowledge of Agile Manifesto & 12 Principles of Agile
Experience as an Agile Product Owner
Experience in Writing and Breaking user stories
Experience in managing and prioritizing a Product Backlog
Experience in Release Planning
Experience in Sprint Planning
Experience in running a sprint
Effective at building relationships with stakeholders, teams, and clients
Proficient in techniques that can be used to understand the business problem statement

Business Systems Analyst Senior Resume Examples & Samples

CIF Integration Models for Master and Transaction Data transfer between ECC and APO including CCR
Daily maintenance of SAP PP system, business interactions
Demand Planning: Configuration of Master Planning Object Structures, Generating & Changing Characteristic Value Combinations (CVC), Data Realignment, Planning Books, Planning Areas, Statistical Forecasts, Batch Jobs/Planning Jobs, Back Ground Mass Processing, Time Bucket Profile, Forecast Profile, Planning Version, Life Cycle Management, Like Modeling, Macros, Alerts and Process Chains
SNP: Heuristics set up and execution with SNP Planning books, CTM Profile, Planning Scope (Master Data Selection), Strategies, Settings, Master Data Selection profile, Time stream id creation
Ownership of problems and centrally resolve matters to achieve a high level of customer satisfaction
Liaising with the other technical team to ensure optimal performance for end users
Minimum 7+ years of hands-on SAP PP/SNP/DP/PP-DS configuration experience as a functional consultant

Business Systems Analyst, Senior Resume Examples & Samples

Design and Implement technical solutions using Services Oriented Architecture
Design and Implement web services and business processes
Develop Best Practices & Standards for development and deployment of services using Oracle SOA Suite
Ensure that all code and services deployments comply with Enterprise Integration Standards
Support all Integration Tools and processes
5-7 years of relevant experience in IT/Technology industry
Experience working in an offshore delivery/development environment
Around 5 years of working experience in Oracle SOA FMW 11g/12c
Strong understanding of EAI design patterns and SOA concepts
Working experience in BPEL, OSB, Mediator, Human workflow, BAM
Proficient with XML, XSLT, XPATH, and handling/processing complex XML schemas
Good knowledge in JAVA
Nice to have working knowledge on administrative tasks in weblogic like server configuration, application components deployment, performance tuning including

Business Systems Analyst, Senior Principal Resume Examples & Samples

The Principal Analyst will be instrumental in migrating a new tenant into an existing financial system
The Principal Analyst will lead interactions with customer personnel to learn and document the customers’ end-to-end business processes
The Principal Analyst will learn the customers’ data to support loading and converting data into the system and troubleshooting any data-related challenges
The Principal Analyst will lead efforts performing Fit-Gap analysis at an advanced level to identify differences between organizations’ business processes and make recommendations for business process and system requirements changes
The Principal Analyst will collaborate with functional and technical staff to implement development and configuration changes to the COTS application and customizations
The Principal Analyst will support junior analysts in completing their analysis of business processes and requirements
The Principal Analyst will support the entire Software Development Life Cycle both for the COTS implementation as well as for customizations. This includes
System documentation
Training
The Principal Analyst will consult the new tenant post-implementation to support the change management process for end users
Experience with one or more of the following areas
High-level Functional experience with Momentum Financials
Experience documenting and analyzing Financial Business Processes
Knowledge of Financial/Acquisitions System Implementations
Strong understanding of each facet of the Software Development Lifecycle

Horizon Business Systems Analyst Senior Resume Examples & Samples

Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications
Identifies and documents business strategies, objectives, and drivers
Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI
Is resourceful and proactive in gathering information and sharing ideas

Business Systems Analyst, Senior Principal Resume Examples & Samples

Removing all obstacles to project team efficiency and effectiveness; reaching out to the larger organizational network for impediment removal; ensuring cross-team coordination
Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
Providing appropriate oversight to engineers, analysts, and support personnel
Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives. Developing new and refining existing process to enhance quality and productivity
Reviewing and evaluating work of staff and preparing periodic performance reports
Ensuring product quality and timeliness of efforts
Typically requires bachelor’s degree or equivalent, and 12-15 years of related experience
Must be a U.S. Citizen, with an Active Top Secret/SCI with favorable polygraph
Understanding of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management
Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter
Ability to apply advanced principles, theories, and concepts, and contribute to the development of innovative principles and ideas
Experience working on unusually complicated problems and providing solutions that are highly creative and ingenious, exhibiting ingenuity, creativity, and resourcefulness

Business Systems Analyst, Senior Resume Examples & Samples

Lead efforts to utilize Frontier for reconciliation
Must have technical experience developing and implementing reconciliation models in Frontier
4-6 times per year

Business Systems Analyst Senior Resume Examples & Samples

Work at the highest technical level of most phases of systems analysis while considering the business implications of the processes to the current and future IT/IS business environment
Have excellent written and oral communications skills
Possess strong business analysis skills including interviewing, group facilitation, requirements gathering at the Business, User, and Functional level, development of Use Cases, and logical data modeling
Demonstrate strong problem solving skills by creating solutions based on findings and system capabilities
Work effectively with key end users and mentor junior analysts to develop and prioritize business cases for potential enhancements to the CTMS and other research workflow projects
Ensure assigned processes integrate seamlessly with other relevant process areas
Work with our team in a dynamic collaborative environment
A Bachelor’s degree in computer science, information systems or a related field, and 5+ years’ relevant experience; or equivalent combination of relevant education and experience
Masters degree in Health Informatics or related field
Five to eight years supporting major life science information systems, healthcare, pharmaceutical, or other projects in regulated environments
Epic certification in relevant modules
Experience with a Clinical Trials Management System or a Clinical Data Management System

Business Systems Analyst Senior Resume Examples & Samples

Four or more year’s general business experience or experience in medical insurance or health care setting including project planning and leadership experience with medium to complex level projects
Familiarity with continuous quality improvement and system development methodologies
Demonstrated analytical, facilitation, presentation and communications skills (oral & written)
Strong customer/client service orientation
Ability to take responsibility for one’s own performance and attitude on the job
High degree of initiative
Bachelor’s degree in Health Care Management, Business Administration, Computer Science or related field, including computer science course work
One-year professional or equivalent level experience with computer systems may be substituted for college level computer science or data processing course work
Experience in test plan development and execution
One or more years of experience with continuous improvement concepts and methodologies
Experience working with multiple HealthPartners core health plan administrative systems
Experience with various electronic processes and systems including external and internal interfaces and system integration
Fourth generation program language experience (e.g. SQL, Oracle Reports, Visual Basic, Business Objects, etc.)

Business Systems Analyst Senior Resume Examples & Samples

Lead process mapping by immersion in clinic to update and create patient activity flow diagrams
Experience with SQL query or similar tools, and reporting with tools like Crystal, Tableau or Business Objects
Mail merge and bulk letter generation is a plus. Insight with User Experience tools is a plus
Salary range for the Intermediate level: $50,000-$64,000

Business Systems Analyst Senior Resume Examples & Samples

Works closely with Product Manager, Developers, and Stakeholders to document requirements, define scope, schedule projects, and validate testing
Works with a very small team of programmers, composed of individuals of varying backgrounds, as part of a larger team to develop a large enterprise web application
Creates, tests, and updates internal documentation
Attends team meetings, and communicates (verbally and in writing) team and project issues to appropriate staff and customers
Presents technical findings, recommendations, and specifications both verbally and in writing
Troubleshoots system problems and repairs
Prepares and maintains functional and technical documentation for business system and user needs
Designs, develops, and implements test case scenarios
Gather requirements and documents user requirements for business processes
Independently test the system and facilities user acceptance testing
Assist in developing user documentation

IT Business Systems Analyst Senior Resume Examples & Samples

Acts as a project leader on systems design, database design and forms design
Acts as a project leader to establish the control of the project, estimating time frames and creating a detailed activities plan for the Project
Acts as a project leader developing a high level plan, writing specifications of the requirements and determining estimated time frames for coding programs
Acts as a project leader to insure the programs are tested, including all aspects of the system. Helps developing testing procedures, resolves operational problems and provides quick solutions to them
Acts as a project leader defining project implementations, establishing implementation plans, work plans and procedures to review the project with the final user
Acts as a project leader to establish for all projects a conversion plan, a recovery plan and interface user method
Acts as a project leader to provide training, documentation and post implementation review with the user
Acts as team leader for the analysts/programmers to assure all programming standards are met and provide technical support to the programmers
Acts as team leader for the analysts/programmers designing and coding complex programs
Acts as team leader for the analysts/programmers helping them on step by step tests. Coordinate tests for the complete system
Acts as a leader analyst developing system changes analysis for major changes, including the cost benefit analysis
Acts as a leader analyst planning and assigning priorities to the changes required by the users
Acts as a project leader to administer the major system design changes, including modifications to the database and time frame estimations
As a system analyst, provides feedback to the manager of the evaluation results
As a system analyst, helps in the development of standards for the IT department
As a system analyst provides training to personnel with les experience
As a system analyst, test programs at user site and database designs

Business Systems Analyst Senior Resume Examples & Samples

Provide leadership and governance for use and support of the Temp Trak software system for effective management and coordination between all various clinical departments using the system, Facilities support services, and HITS support services. Develop use policies and train new system users. Act as primary system access administrator
Responsible for network security compliance for all Facilities owned devices. Coordinate with HITS, Facilities teams, and IT Service Providers for coordination, uptime maximization, and issue resolution
Provide application support and troubleshooting for Facilities applications supporting maintenance and operations service delivery
Author and maintain IT-centric documentation and device inventory, application specific policies and procedures for Facilities systems

Business Systems Analyst Senior Resume Examples & Samples

At least 3 years experience with strong functional and technical knowledge of the credit card business or consumer financial services
At least 3 years experience with use cases, data mapping, wire frames, screen design and related solution definition knowledge
At least 3 years experience with activities, tasks, practices, and deliverables used in assessing and documenting business problems and solutions, and associated benefits, risks, and success factors
Ability to elicit requirements and conduct an analysis of business needs, including facilitating meetings, planning agendas, conferring with business line and technology leaders, documenting, and making verbal and written presentations
Strong understanding of project life cycle methodologies (PLM) and testing methodology/procedures
Ability to review test plans and test cases as well as research and resolve test issues in addition to overall traceability and QA (Quality Assurance) responsibilities
Proficient computer skills, especially Microsoft Office applications and flowcharting using Microsoft Visio
Experience with Business Process Modeling
Leadership and negotiation skills
Experience with Web based or distributed applications
Pegasystems PRPC experience including Pega certification
Financial Services / Credit Card / Banking technology experience
Experience with object oriented applications, OOD, OOAD

Business Systems Analyst, Senior Resume Examples & Samples

Researches and develops assessments for clients used to benchmark digital capabilities across web, mobile, viral and social networking community spaces
Performs competitive analysis and benchmarking via research
Identifies, plans and executes analysis opportunities
Helps clients gain insights into their business and end-customer experience through analysis of the digital experience, and competitor/industry analysis
Supports Strategic & Analytic Consulting group in new prospect pitch materials
Defines performance metrics and measurement schemes
Works with industry consultants and peer groups to identify client capability gaps and potential solutions
Works with account teams, who then create the programs
Helps and supports client engagement material that help clients make better decisions and be good problem solvers (discovery, diagnosing the current landscape and competitive set)
Creates and maintains database/repository of client assessments
Provides thought leadership role within the company as well as with clients
Assist with Digital Capabilities Assessment
· 4-6 years of experience

Business Systems Analyst Senior Resume Examples & Samples

Assists in evaluating proposals for data collection through an understanding of the functional area's business and applications needs
Assists in planning and implementing activities required for the collection and analysis of data related to departmental business needs, including the development of data collection systems
Maintains specific departmental data collection systems (e.g., databases and spreadsheets) by troubleshooting problems, providing user support and education and promoting integration with other systems
Develops and runs basic queries and other data collection spreadsheets to support assigned business areas and organizes them in a format for ease of review and use
Monitors data accuracy by using predetermined control mechanisms and review thresholds
Evaluates proposals for data collection through an understanding of the functional area's business and applications needs
Plans and implements activities required for the collection and analysis of data related to departmental business needs
Develops and runs complex queries and other data collection spreadsheets to support area decision-making; and organizes them in a format for ease of review and use
Conducts complicated and detailed analyses of data relative to the applicable business function
Conducts process improvement analyses and makes recommendations for improvement
Studies current data handling systems to evaluate effectiveness; and develops new systems to improve production or workflow, as required
Confers with organizational unit staff to ascertain specific applications output requirements, such as breakout types, degree of data summarization and reporting formats

Business Systems Analyst Senior Resume Examples & Samples

Understand new business requirements and analyze their impact on the environment and then work with Enterprise Architecture and Infrastructure to implement any necessary changes
Consult on use of SharePoint within the organization as an in-house go-to expert on SharePoint
Coordinate with outsourced level 2 and level 3 support on problem and incident resolution
Create, coordinate and shepherd Change Requests (RFCs)
Analysis and documentation of current and future processes/systems and delivery of documentation for the effective implementation of stated processes
Hands-on interaction with stakeholders to create clear & concise Business Requirements, Functional Specifications, Data Flows, and/or other SDLC deliverables according to ACFC standards
Prepare feasibility and cost analysis determinations for projects
Interface with business clients, PMO, all levels of management, technical staff, architects, vendors, and others with minimal supervision to achieve project goals and initiatives
Effectively communicate with all stakeholders, regardless of technical understanding, and ability to convey technical concepts to non-technical stakeholders in a manner that enables good business decision making
Demonstrate superior customer focus always. Build consensus among stakeholders as it relates to large-scale business problems and issues
Assist in managing large scale projects, lead appropriate resources, and determine project requirements and deliverables to ensure successful implementations to meet user needs
Critically assess impacts to the business processes as well as technical process flows and lead the introduction of new concepts and business processes
Develop and/or enhance a working knowledge of Medicaid/Medicare Healthcare Managed Care Activities: Marketing, Member Services, Health Services, Claims, Enrollment, Provider Relations, Finance, Vendor relationships and any other functional area in order to effectively communicate with all stakeholders
Demonstrate strong problem solving capabilities and approach each problem in a logical and analytical manner with high degree of perseverance; produce definitive statement of the issues, and identification of alternative solutions, the recommended course of action, and the consequence of the decision
Anticipate and keep manager and project staff informed of future or planned events that could impact implementations
Use sound judgment in matters where there is established or little precedent and in keeping management informed of specific problems or events that impact the departmental or overall corporate objectives
Work effectively both as a member of a team and independently; establish good judgment regarding routine, significant, and sensitive matters or those issues for which direct response is inappropriate and promptly apprise Manager
Professionally lead productive meetings, deliver professional oral or written presentations
Four-year degree in Management Information Systems or related field, or eight years of related work experience
At least 5 years of SharePoint Production support and out of the box site design experience
At least 2 years of AvePoint DocAve administration and usage for migration and governance
Technical experience strongly preferred (solid working knowledge of programming and constructs)
Experience with MS Office products, including Visio and MS Project
Experience working directly with or for a software vendor a plus
Business Analysis with ability to lead requirements sessions and translate to SharePoint OOTB site design and configuration
SharePoint troubleshooting of end user issues including integration with MS Office
Comprehensive understanding of SharePoint Service Applications, physical and logical architecture for support, upgrades and Disaster Recovery
General knowledge of 3rd party tools supporting SharePoint (governance, workflow, webparts)
Technical writing to support creation of Knowledge Base articles for end users and the Service Desk
Web Services, JQuery, CSS, JavaScript, HTML and web design
Working knowledge of complete SDLC required
Demonstrated effective written and verbal communication skills required
Proven track record of creating professional, concise, complete functional specifications
Ability to manage multiple concurrent tasks and projects required
Superior troubleshooting & creative problem solving skills required
Ability to manage multiple tasks with changing priorities required
Accommodate work schedule and works extra hours to meet crucial project deadlines as required
Ability to work effectively with end-users, project teams, management, and vendors with minimal supervision required
Ability to work as a member of a team, as well as individual contributor, required
MS SQL working knowledge for data research/analysis preferred
Keeps abreast of industry standards and development best practices
Supports and carries out the AmeriHealth Caritas Mission and Values

Business Systems Analyst Senior Resume Examples & Samples

5+ years of relevant experience as a Business Systems Analyst in a fast-paced environment
Demonstrates effective written and verbal communication skills required
Ability to work effectively with end-users, project teams, management, and vendors with minimal supervision
Ability to work as a member of a team, as well as individually, as required
TriZetto Facets experience preferred

Business Systems Analyst Senior Resume Examples & Samples

A desire to enable and support the scholarly work of others
Support and training for infrastructure and services for Data Science on a per-lab basis, working with each lab to introduce them to our commodity-level services, turning them into useful workflows through training and support of these services
Responsible for research process mapping current and future states
Developing continual service improvement frameworks and recommendations for services, products, and processes within the organization
Communicate with researchers and understand the gaps and weaknesses in research computing solutions and represent those weaknesses from the bottom-up
They will also help extend ARC, ITS, UMHS IT capabilities for data science into the research space
Participate in the ongoing improvement of overall customer and user experience design and execution
Researching and fact-finding for strategic initiatives of the organization
Research opportunities both internal and external to HITS that seek to further integrate and federate services and practices
Experience working with the academic medical and healthcare environments
Experience with the University of Michigan Flux High Performance Computing (HPC) environment
Demonstrable knowledge of HPC job scheduling and management systems: Torque/Maui, PBS

Business Systems Analyst Senior Resume Examples & Samples

Act as project manager for small to mid-size projects
Attend/Facilitate project kick-off meetings and other identified project meetings
Work with the project manager, technical resources, and/or contractors to map out the design plan, resolve which processes will be automated, and determine how the end-users will interact with the end product
Verify that functional and non-functional requirements are being met
Develop or validate test plan
Work with customers during system testing and manage defect tracking process
Develop system documentation and training materials and train users
Obtain formal acceptance of the new application and make sure that the end-users achieve the business benefits of the new system
Coordinate the creation and monitoring of service level agreements for new product(s) with customer, vendor, and H.I.T.S. support groups
Ensure service meets agreed-upon levels
Coordinate the successful execution of application / system upgrades
Manage medium/large application enhancements
Assist in problem analysis and resolution
Keeps abreast of technological developments and applications
Develop customer relationship roadmaps
Provide on-call support, as required
CRM Certification

Business Systems Analyst, Senior Resume Examples & Samples

Bachelor’s degree in Business Administration, Industrial Engineering, Computer Science or a related field, or equivalent work experience
Minimum of four (4) years experience in an Information Services environment
Proven experience and knowledge of project management skills, tools and methodologies
Proven experience leading committees, projects and activities
Proven ability to fully use and apply standard principles, theories and concepts related to technical discipline
Experience with clinical, hospital and / or financial applications and / or systems

Business Systems Analyst Senior Resume Examples & Samples

Elicit, document, analyze, and validate requirements for HITS-wide application or collaboration site development initiatives; coordinate development and implementation activities, including performing some out-of-the-box site or workflow development as appropriate. Develop and utilize current UX design and development principles in these initiatives
Develop a solid understanding of the HITS Service Now implementation, SharePoint and other HITS productivity tools to identify appropriate uses based on user requirements and tooling standards
Develop in-depth knowledge of SharePoint functionality, including but not limited to search configuration, information management best practices, business intelligence implementation and utilization, SharePoint Designer and InfoPath
Support HITS SharePoint site administrators by assisting with troubleshooting issues related to site administrator responsibilities, such as web part/app creation, security management, Information management and MS Office integration on an ad-hoc basis
Participate in the on-going development and administration of the HITS Intranet Collaboration space
Work with SharePoint team to create communication for all Michigan Medicine site administrators, including maintenance of online resources and communication about new services, upgrades and other announcements
Support the Solution Architects and HITS training teams to design, document and publish or deliver SharePoint training for end users and site administrators. Maintain lists of online third-party resources to share with site administrators as needed
Work with the Solution Architects and other HITS teams to enhance governance documentation
Maintain service and operating level agreements for assigned applications, including monitoring and reporting compliance, and facilitate completion of the authorization to operate tasks
Advanced expertise in detailed requirements gathering, documentation, analysis and validation
Demonstrated ability to manage development and implementation activities involving multiple teams to deliver high quality user solutions
Solid understanding of user interface/experience principles and their application, including mobile environments
Strong organizational and information management skills using a content management application environment, including metadata and content management best practices
Excellent customer service skills and ability to effectively prioritize development and support work in a self-directed environment
Bachelor's degree in Computer Science, Technical Writing, Healthcare Administration, Management or Business Administration
Five or more years Business Analysis experience, or equivalent combination of education and experience
Demonstrated ability to analyze and understand unfamiliar business processes and perform root cause analysis to identify problems and opportunities
Demonstrated experience developing and managing SharePoint sites utilizing a broad spectrum of SharePoint out-of-the-box functionality to develop custom pages, lists, libraries, web parts/apps and workflows
In-depth knowledge of SharePoint best practices related to site management, such as permissions management or search configuration
Experience working with multiple teams to evaluate business processes and needs, and implementing SharePoint solutions to serve those needs
Experience using SharePoint Designer and InfoPath forms to deliver custom solutions
Working knowledge of HTML, CSS, Java Script and other common web development tools
Proficiency in project management functions

Business Systems Analyst, Senior Resume Examples & Samples

Understand the various types of system users, how they use the system to perform their jobs, how their system usage impacts the business, and high-level business needs
Understand end to end system integrations and overall business systems landscape
Collaborate with business leadership to understand their initiatives and define an approach for addressing them through system and/or process improvements
Analyze business and technical problems, consider and evaluate possible solutions, and work with key stakeholders to determine optimal solution
Provide project oversight for development team, manage risks and issues, track progress, and communicate status to appropriate stakeholders
Develop test plans and manage test plan execution to ensure the technical solutions provided by the development team meet the requirements of the business
Develop communications for system enhancements
Educate, mentor, and support end users of the system
3 years of professional experience

Epic Business Systems Analyst Senior Resume Examples & Samples

Thorough knowledge of information systems, business operations, requirements analysis, and assigned core application(s)
Skill in assessing needs and determining through documentation what the best approach might be
Skill at problem definition and data collection by establishing facts, drawing valid conclusions
Ability to prepare detailed written reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders and the general public
Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs; ability to apply basic algebraic concepts
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

IT Business Systems Analyst Senior Resume Examples & Samples

Requires BA/BS in information systems or related field
3 or more years related experience; or any combination of education and experience, which would provide an equivalent background
Understands data structures and can query and compare data to validate against technical solution and business rules
Understands technical solution design and can communicate solution details to both business and technical peers
SQL strongly preferred

IT Business Systems Analyst Senior Resume Examples & Samples

Experience leading requirements gathering efforts
Experience developing statements of work (SOW) and participating in Request for Proposal/Information (RFP and RFI) process
Experience researching and authoring Business Needs Statements (BNS)
Experience in the Enterprise Computing environment
Experience in MS Excel and sql reporting
Valid Texas Class “C” Driver license or the ability to obtain by hire date
Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals
Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions
Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors
Develop statement of work for use in requests for proposals
Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization
Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures
Knowledge of legacy and web-based systems interfaces
Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts
Knowledge of cost-benefit analysis and total cost of ownership modeling
Skill in performing requirements development, process modeling, reporting and project management tools
Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
Ability to define, analyze, and find solutions for difficult or complex problems

Business Systems Analyst Senior Resume Examples & Samples

Manage work assigned to ACFC vendors as it relates to Medicare deliverables
Develop and/or enhance a working knowledge of Medicare Healthcare Managed Care Activities: Marketing, Member Services, Health Services, Claims, Enrollment, Provider Relations, Finance, Vendor relationships and any other functional area in order to effectively communicate with all stakeholders
At least years of experience in business and functional requirements gathering
Four-year degree in Management Information Systems or related field, or eight years of related work experience8+ years of experience in business and functional requirements gathering
Experience in managed care required. Possess solid understanding of the industry; high level understanding business applications; sound understanding of organizational and process development
Experience in Medicare strongly preferred
Claims experience preferred; TriZetto Facets experience strongly preferred
Medical Management experience preferred; ZeOmega experience strongly preferred
Working knowledge of HIPAA and X12 EDI formats preferred
Working knowledge of Oracle database and tools e.g. TOAD, SQL Developer preferred

Business Systems Analyst Senior Resume Examples & Samples

Manage work assigned to ACFC vendors as it relates to deliverables
At least five to eight years of experience as a Business Analyst, preferably in the healthcare domain
At least eight years of experience in business and functional requirements gathering
Knowledge of managed care organization applications, products and processes
Customer focused attitude
Excellent interpersonal skills as well as a strong team player in order to elicit cooperation from a wide variety of sources
Organization & coordination skills in order to balance creation and maintenance of numerous requirements
Flexibility to conform to shifting priorities with the ability to prioritize and execute tasks in a dynamic environment
Self-motivated with the ability to work independently with limited supervision
Previous experience with Long Term Services & Support product preferred

Business Systems Analyst, Senior Resume Examples & Samples

Responsible for capturing “As-Is” and “To-Be” processes and creating said process maps
Standards and process recommendations documentation
Gather detailed business requirements
Conduct risk analysis
Provide analysis and design documentation agreeable to the assigned project manager
Adopt the PMO disciplines, including use of system and business analyst templates, methods and forms
Create test cases and user acceptance test plans
Plans and executes business units, integration and acceptance testing
Consult with functional unit management and personnel to identify, define and document business needs and objectives
Act as a liaison between departmental end-users, technical analysts, information technology analysts, consultants, project managers and management in the analysis, design, configuration, testing and documentation of processes
Define and document customer business functions and processes
Track and fully document changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training
Research and prepare statistical reports using data from project management tools and internal surveys
Consolidate information into cohesive and understandable correspondence or other written form for use in management decision-making
Prepare reports and written finding and recommendations; and monitors changes
Use data visualization tools to provide insight into data trends
Insure business processes are aligned with relevant City Ordinances
Define and document data migration strategy
Identify and document deficiencies in legacy data; develop data standardization plan
Identify and provide high level documentation for business license case management system interfaces
Extensive knowledge of concepts, processes and tools of profession
Knowledge of relationship of professional disciplines among related organizations and functions
Exceptional business analysis skills and business analysis experience
Excellent interpersonal skills and ability to build and maintain effective working relationships leadership and all project stakeholders
Exceptional analytical skills and experience
Extensive experience with SharePoint
Ability to use various tools such as Visio and Power Point to graphically represent work flow diagrams,

Business Systems Analyst Senior Resume Examples & Samples

Conducting user research Completing competitive analysis of other software in the domain Documenting and synthesizing business and user requirements Translating requirements into software designs Creating low- and high-fidelity wireframes and mockups of software designs Developing interactive prototypes of software designs Guiding software developers through nuanced requirements and/or prototypes Performing user acceptance testing of implemented software Leading lab-wide initiatives to identity software needs and improve software adoption Crafting marketing materials and user communications
10+ years professional experience in user experience design Advanced expertise in requirements gathering, documentation, analysis, and validation Experience designing software tools for clinical use Demonstrated ability to create interactive software design prototypes Demonstrated ability to manage software design activities involving multiple teams to deliver high quality user solutions Solid understanding of user interface/experience principles and their application Strong organizational and information management skills Ability to effectively prioritize and manage work in a self-directed environment Commitment to quality software products and processes Excellent written and verbal communication skills
Demonstrated ability to analyze and understand unfamiliar business processes Experience and enthusiasm for Agile software delivery practices Experience working with multiple teams to evaluate business processes and needs Proficiency using Axure to create interactive prototypes

Agile Business Systems Analyst, Senior Resume Examples & Samples

Work with stakeholders to understand, define and clearly document detailed requirements
Develop both high-level release notes and detailed documentation for software deliveries
Assist with ongoing improvement initiatives
Collaborate with development resources to provide software demos to key stakeholders
Minimum 5 years of relevant experience
Must be able to work under deadlines and be detail oriented
Prior experience in an agile development environment
Experience using Team Foundation Server
Up to 15%

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Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

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Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

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Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst, Senior Resume Examples & Samples

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Business Systems Analyst, Senior Resume Examples & Samples

Business Systems Analyst Senior Resume Examples & Samples

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