Business Systems Senior Analyst Resume Samples

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D Rice

Darren

Rice

225 Antonia Shores

San Francisco

+1 (555) 782 5107

225 Antonia Shores

San Francisco

Phone

p +1 (555) 782 5107

Experience Experience

San Francisco, CA

Business Systems Senior Analyst

San Francisco, CA

Schimmel Inc

San Francisco, CA

Business Systems Senior Analyst

Understands technology and application development methodologies used to perform Request and Incident management
Working to those effort estimates and providing immediate feedback to the Project Manager if the estimates will be exceeded
Work with internal resources to incubate solutions, deploy, validate and stabilize, monitor results and improve
Work closely with onshore counterparts to provide seamless delivery of the various Cerner build and configuration requests
Working knowledge of relational databases and structure, project management methodologies and SDLC
Providing daily/weekly/monthly operational performance information in a timely, accurate, and secure manner with data integrity
Responsible for leave management of team members, ensuring that leaves are provided without impacting project delivery

Detroit, MI

Business Systems, Senior Analyst

Detroit, MI

Ritchie-Raynor

Detroit, MI

Business Systems, Senior Analyst

Interacts with vendors and clients to determine innovative technical solutions to workflow implementation issues
Provides consultative services by actively participating on numerous cross-functional teams and projects, as well as troubleshooting inquiries and issues from multiple business owners
Resolves software and data issues and investigates accuracy of user transactions and their effects on the workflow system
Administers the data/configuration maintenance of system parameters, specifications, and data linkages to other systems involved in SOA component-based architecture
Quality checks, and tests new software changes, and new releases/upgrades to ensure the accuracy, completeness, and compatibility of changes
Provides technical guidance and influences the work of others involved in system configuration solutions
Provide inputs on team member’s performance to manager for quarterly and yearly performance review

present

Boston, MA

IT Business Systems Senior Analyst, VP

Boston, MA

Dickens, Moore and Moen

present

Boston, MA

IT Business Systems Senior Analyst, VP

present

Management of the Data Collection Utility for front office data augmentation related to worker migration to full end-to-end lifecycle management
Management of the NEM Consolidated Invoice Utility (NCIU), a semi-automated invoice consolidation tool
Administrative management of the integration middleware
Participation in re-engineering and RPA discussions to advance system processes and improve productivity
Resolution of invoicing issues with integration partners and with suppliers and Citi businesses through the Citi Staffing Office front office
Communication of critical system issues and issue resolution to Citi Staffing Office CSO
Key team contributor to the rollout of new integration middleware

Education Education

Bachelor’s Degree in Creativity

Strayer University

Bachelor’s Degree in Creativity

Skills Skills

Basic knowledge on US Healthcare workflow
Strong Knowledge of Sunquest Misys Lab build tools
Excellent time management and work prioritization, ability to multi-task
Advanced logical thinker with proven ability to perform detailed data analysis and make sound decisions
Working knowledge of the Affordable Care Act/Health Insurance Exchange
Strong Intellectual Horsepower – ability to learn new tools and understand customers’ environments in a rapid fashion
Strong leadership skills to be able to lead a support team
Enhance knowledge on Healthcare Domain from EMR and Clinical Application Support perspective
Strong Project management skills
Strong Microsoft Office skills

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15 Business Systems Senior Analyst resume templates

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Business Systems Senior Analyst Resume Examples & Samples

Being a liaison for the Project Sponsor and Information Technology, remaining on the project until release
Responsible for documenting Internet business requirements, functional requirements, user stories and the overall delivery of projects with Internet impacts
Ensures Internet related items which must be delivered are captured in the BR and FR or user stories documents
Gathers and documents business rules and, if appropriate creates use cases
Manages Internet-impacting issues related to requirements, such as those lacking sufficient definition, appear infeasible, jeopardize the schedule, modify the creative assets, etc
Conducts traceability reviews
Facilitates/participates in requirements baseline meetings and obtain approval for the BR and FR or user stories document
Manages the definition of system/functional specifications for Internet related projects, this includes effectively translating business requirements (BR) into functional specification and use cases
Serves as a functional and system subject matter expert throughout the validation, implementation, and post-implementation phases of projects. Serving as an internal consultant in defining cross-functional specifications
Resolving cross-functional issues
Facilitates/participates in baseline meetings and obtain approval for functional specification
Ten plus years experience in delivering requirements for complex internet applications. Having experience with internet banking or credit cards online applications, financial system internet sites or mobile application development is considered a plus
Five plus years experience delivering requirements using IBM/Rational or Blueprint toolset, utilizing JAD sessions, prototyping, use cases in Agile, iterative and waterfall SDLC process
Ten plus years experience leading project teams (5 members) comprising contractors and also employees. Some project management experience required
BS in Business, Marketing, or Information Systems Management from an accredited university or college or equivalent work related experience. MBA is preferable
Solid understanding of defining and documenting requirements and business rules
Service oriented attitude
Thought leader in internet apps space, current with new internet trends, tools and technologies
Ability to understand customer needs and manage expectations and ability to adapt to a rapidly changing environment
Aptitude to team and work independently with minimal direction in a fast-paced, changing environment
Proficient using collaboration tools and Microsoft office products, such as Word, Outlook, Excel and SharePoint. Experience using BluePrint is a plus
Willingness to travel (approx 10%)

Business Systems Senior Analyst Resume Examples & Samples

Provide technical and Operational Process guidance to a subject matter expert
Manage operational and service Level agreement compliance with subject matter experts
Provide clinical application support to clinical end users located in multiple hospitals across the United States
Diagnose and troubleshoot Sunquest Misys Lab System issues
Provide technical guidance in activities associated with the identification, prioritization, and resolution of reported clinical application problems by telephone
Operates as a liaison between technical personnel and the appropriate end-user department
Work directly with other Sunquest Misys Lab subject matter experts to resolve end users issues
Provides business systems and applications analysis in support of the development of Includes evaluation, analysis, documentation of requirements, and translation into proper system requirement specifications
Classifies problems as system, training, or process and recommends corrections
McKesson Sunquest Misys Lab Application Experience
Strong Knowledge of Sunquest Misys Lab build tools
Experience building and supporting Patient Care applications
Experience in project implementation and/or support
Strong IT, clinical, provider technical Implementation/Support experience
Strong Project management skills
Strong experience in project implementation and/or support
Strong leadership skills to be able to lead a support team
Ability to interact with customers

Business Systems Senior Analyst Resume Examples & Samples

Understand customer business and our service portfolio to look at untapped business needs of customer
Knowledge of various tools and techniques to generate Account intelligence – LinkedIn, DiscoverORG, Jigsaw, Onesource, Hoovers, TrACE, CRM tools etc
Diligent follow through on action items
Planning & Organizing Webinars, account based marketing , events and other campaigns to generate sales leads
Identify and qualify potential customers, solicit online/phone meetings with prospects and developing qualified leads
Track and monitor responses, measure and report results
Handle various types of market research projects involving Competitive intelligence, Account Profiling, Market Assessment, Trends analysis and benchmarking
Perform research to gather and analyze data on recent industry changes and trends, formulation of reports about recent changes in specific industry
Proficiency in writing and gathering content for newsletters, customer success stories, brochures, presentations, e-mailers, etc., and update existing collateral on a regular basis in coordination with subject matter experts

Business Systems Senior Analyst Resume Examples & Samples

Consult with business, technical and peers to determine the best system solution to address business problems
Ability to translate the design into step by step configuration tasks with expected outcomes
2-4 years of relevant Healthcare Consulting experience or equivalent combination of education and work experience (i.e. undergraduate degree and 2-6 years relevant experience)
2-4 years of experience on other healthcare insurance payer systems (ikaSystems, Xcelys, DIAMOND 950, Peradigm, AMISYS, xpress, etc.)
Experience with Dual SNIP, MMS/MME
Working knowledge of the Affordable Care Act/Health Insurance Exchange

IT Business Systems Senior Analyst, VP Resume Examples & Samples

A consolidated Approval process ensures all nonemployee headcount and spend requests receive approval from authorized commodity approvers and requests are in alignment with the specific Resource & Location Strategy for a particular CIO or Business Head, as well as the firm’s overall Preferred Supplier Strategy. The centralization also allows for proper transparency and line of sight into nonemployee spend, which allows for accuracy of accruals and financial management of the book of work
The centralized Recruitment structure to engage staff augmentation nonemployees for the firm facilitates speed to market and the ability to attract and obtain top talent in the market via a set of Preferred Staff Augmentation Suppliers aligned by Region/Country and Capabilities
A centrally managed Onboarding function across the nonemployee population ensures that all resources meet due diligence requirements based on local labor and regulatory requirements before commencing their engagement at the bank, while the offboarding component ensures timely removal of systems access post engagements to mitigate risk. The consistent process creates efficiencies that foster expedient cycle times, which then allows for nonemployee resources to commence their engagements within the required timeframes and mitigate impact to project deliverables
A strong Supplier Performance Management model, via a formal Scorecard methodology allows for effective review of each Preferred Staff Augmentation supplier’s performance over a defined time period. The data set is utilized to address issues and implement the appropriate action plans with each supplier in order to drive performance improvement effectively
Invoice integration between the operational front-end and the back-end financial ERP suite enables expense controls and regulatory compliance for electronic supplier invoicing
The Reporting Analytics function provides support for both BAU and adhoc reporting needs for the nonemployee population. The data driven from this function ensures that the appropriate validations are in place to assess the effectiveness of the operational processes, drive process re-engineering where needed and/or retraining efforts. The centralization of this function allows for key stakeholders to have a single point of contact across their entire nonemployee population for all requests
Key team contributor to the rollout of new integration middleware
Administrative management of the integration middleware
Responsibility for controls on configuration for integration middleware and configuration data pushed to SaaS application
Communication of critical system issues and issue resolution to Citi Staffing Office CSO
Resolution of invoicing issues with integration partners and with suppliers and Citi businesses through the Citi Staffing Office front office
Analysis of anomalies in transactional data that impact data quality or system behavior
Participation in re-engineering and RPA discussions to advance system processes and improve productivity
Modeling new business processes requiring integration solutions as they emerge or are encountered as part of the expansion of the Staffing Office function
Management of the Data Collection Utility for front office data augmentation related to worker migration to full end-to-end lifecycle management
Testing of all system changes and execution of business continuity plans every three years or as dictated
Management of the NEM Consolidated Invoice Utility (NCIU), a semi-automated invoice consolidation tool
Bachelor’s degree preferred with 3 years’ experience and medium to expert-level understanding of system integration in a service oriented architecture (SOA), SOAP, REST
3-5 years’ experience in application functional/technical analyst role, working within a waterfall and Agile project management methodology and systems-development lifecycle
Strong relational database skills, including the use of Oracle SQL query tools
Experience with TIBCO Designer and TIBCO ActiveMatrix Business Works
Strong BPMN process analysis and design experience
Experience in using SharePoint, MS SQL Server, SSIS
A high level of experience in application data analysis and data manipulation
Strong organizational and detail oriented skills
Experience partnering with clients to ensure objectives are met
Ability and experience working in a fast paced, high pressure environment and ability to work independently and take personal initiative
Strong problem solving and process re-engineering skills
Excellent written and oral communication skills including solid presentation skills
Must be able manage multiple work streams simultaneously without losing detail-orientation and project-management focus

Business Systems Senior Analyst Resume Examples & Samples

Ability to write Excel Macros using VBA
Detail Oriented and Organized
Thinks outside the box; ability to see things from multiple perspectives
Fortune 1 Retail experience is a plus
SLA or penalty knowledge would be a plus
Fast learner, takes direction and follows through
Works well under pressure and changing deadlines and can manage multiple tasks and prioritize accordingly

Business Systems, Senior Analyst Resume Examples & Samples

Responsible for reviewing and validating the accuracy of the system outcome results
Prioritizing work load, updating multiple databases for reporting, tracking and business sign off
Responsible for attaining and measurement of work against predetermined standards
Ability to comprehend and follow provider contract language, benefit and product rules and various policies and other source documentation
Responsible for identifying errors, conduct a preliminary root cause analysis
Documenting, reporting and re-testing of defects and issues
Monitors daily progress/status and makes adjustments/corrections to ensure optimal performance and service
Provides consultative services by actively participating on numerous cross-functional teams and projects, as well as troubleshooting inquiries and issues from other departments
Support other ad hoc analytic, testing or research needs
Improves efficiency, and quality in processes, turnaround and/or procedures
5+ years experience in Healthcare field. Medical claim processing systems, industry standard provider terminology and/or procedures
Familiarity with medical coding including CPT, HCPCS, ICD9, and DRG coding
Familiarity with Healthcare billing and industry standards for providers and products
Experience with Microsoft Excel, Word and Power point
Demonstrated analytic ability
Ability to assess and update testing approach based requirements
Ability to manage multiple projects, independently determine solutions, and anticipate/prevent potential problems
In-depth knowledge of system development methodology, project management, system architecture, and analytic/problem solving skills

Business Systems Senior Analyst Resume Examples & Samples

Provides cost effective systems and process analysis in support of the needs of the team. This includes evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration
Operates as a liaison between technical personnel and the appropriate end-user department. Evaluates and translates end user needs and problems to technical associates and/or vendors where appropriate
Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives
Creates, reviews and delivers end-user documentation (user guide, process flow charts, and training materials) and training for accuracy
Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing. Monitors production performance enhancements and system integrity with end-users

Business Systems Senior Analyst Resume Examples & Samples

Understand and translate business requirements to system requirements specifications resulting in detailed design and usability plans
Define the architecture required to organize, process, and present business intelligence data in an optimized fashion to drive reporting and analytics
Develop innovative and creative Business Intelligence output based on interpretation and analysis with the intent to improve business performance and contribute to corporate goals and strategy
Drive new multitenant reporting solutions utilizing the Microsoft’s BI suite (SQL Server, SSAS,SSRS,SSIS)
Establishes and maintains enterprise data models in a central repository
Work with internal resources to incubate solutions, deploy, validate and stabilize, monitor results and improve
Ensure data consistency, quality, and security in everything the team produces
Develop strong relationships with internal team, business stakeholders, and IT shared services to consistently communicate to and deliver to established commitments
Demonstrated experience SQL Server Analysis Services, OLAP, SQL Server Reporting Services and other BI tools such as Siebel Analytics, Business Objects, Crystal Reports
Knowledge of Finance Reporting procesferred
Experience in Data Source systems – capable of writing complex MDX and SQL statements to create sophisticated analytics and dimensional data design, ETL and highly efficient data-extraction coding
Experience in information publication system – capable of publishing modestly complex reports using MS BI Stack (Excel, Access, SharePoint, PowerPoint, PowerPivot, PerformancePoint, etc…)
Working experience with Team Foundation Server, C#, ASP.NET is preferred
Experience in gathering business requirements to develop prototypes, test SIT/UAT, and deploy finished products
Working knowledge on Agile and Scrum methodologies
Experience working with team members and partners located in different locations around the globe
Personal Effectiveness – excellent time management and work prioritization, ability to multi-task, ability to deal with ambiguity
Ability to interpret business process / requirements and provide guidance on data, reporting, and / or analytics solutions
Intellectual Horsepower – ability to learn new tools and understand customers’ environments in a rapid fashion
IT Services Acumen – thorough understanding Outsourcing Services offerings, as well as industry standards, processes, technologies and ITIL framework
English fluency is a MUST
3-5 years of reporting and analysis experience, undergraduate degree and 3-5 years reporting and analysis experience, or Graduate degree and 2-4 years reporting and analysis experience

Business Systems Senior, Analyst Resume Examples & Samples

Provides oversight of business system requirement/specification analysis and maintenance in accordance with customer deliverables
Develops and maintains business system configuration solutions in accordance with provider/employer contracts, and customer needs
Interacts with vendors and clients to determine innovative technical solutions to business issues
Resolves software and data issues and investigates accuracy of user transactions and their effects on the system
Administers the data/configuration maintenance of system parameters, specifications, and data linkages to other systems involved in SOA component-based architecture
Installs, quality checks, and tests new/existing system configuration, software changes, and new releases/upgrades to ensure the accuracy, completeness, and compatibility of changes
Research complex problems to ascertain possible solutions. Design and implement solutions to support key business objectives, including developing design requirements and technical specifications
Develops, maintains, and disseminates internal and external system documentation, including status updates; prepares procedural and customer documentation when required
Minimum 8 years’ experience with medical claim business system software, specifically Oracle Health Insurance applications
Solid knowledge of medical benefit policies and plan designs, professional and facility claim processing, and medical terminology and industry standard code sets (CPT-4, ICD-9-CM, ICD-10, etc.)
Must be able to manage multiple assignments, independently determine solutions, and anticipate/prevent potential problems
Strong analytical, organizational, interpersonal, and communication skills
Proficiency in Microsoft Excel, and extensive use of data query logic

Business Systems Senior Analyst Resume Examples & Samples

Provide technical application support to end users located in multiple hospitals across the United States
Diagnose and troubleshoot McKesson Patient Folder issues
Provide technical guidance in activities associated with the identification, prioritization, and resolution of reported application problems by telephone
Work directly with other McKesson Patient Folder subject matter experts to resolve end users issues
Provides business systems and applications analysis in support of the development. Includes evaluation, analysis, documentation of requirements, and translation into proper system requirement specifications
Participate in project planning and scheduling for implementation of McKesson Patient Folder
Able to perform configuration duties in regards to McKesson Patient Folder application requirements
Participate in testing and feedback phases of a McKesson Patient Folder roll out

Business Systems, Senior Analyst Resume Examples & Samples

Provides oversight of business requirement/specification maintenance via workflow system in accordance with customer deliverables
Interprets business system configuration requests, and assigns to configuration staff in accordance with provider/employer contracts, and customer needs
Interacts with vendors and clients to determine innovative technical solutions to workflow implementation issues
Provides consultative services by actively participating on numerous cross-functional teams and projects, as well as troubleshooting inquiries and issues from multiple business owners
Resolves software and data issues and investigates accuracy of user transactions and their effects on the workflow system
Quality checks, and tests new software changes, and new releases/upgrades to ensure the accuracy, completeness, and compatibility of changes
Researches complex problems to ascertain possible solutions. Design and implement solutions to support key business objectives, including developing design requirements and technical specifications
Provides technical guidance and influences the work of others involved in system configuration solutions
Minimum 8 years’ experience with medical claim business system software
Minimum 10 years of related health insurer industry experience, with business knowledge of benefits, claim systems, and adjudication principles
Strong knowledge of system development methodology, and project management skills

Business Systems Senior Analyst Resume Examples & Samples

Document detailed description of client needs, program functions, and steps required to develop or modify systems and applications
Glean understanding of operational processes and policies which solution must support. May involve process mapping, observation of current processes, and research of revenue cycle industry trends
Lead project teams or Business Systems Analyst sub-teams within larger team efforts
Test solutions developed by the project team ensuring adherence to specifications
Provide ongoing support and subject matter expertise for systems and applications in production environment to ensure stability of operation
Direct Reports 0-5
Indirect Reports 0-5
Advanced logical thinker with proven ability to perform detailed data analysis and make sound decisions
Intermediate project management skillset, including traditional waterfall and Scrum or other agile management experience
Must demonstrate excellent professional communication skills through clearly written, concise, and comprehensive documentation
Must be capable of executing and publishing written requirements and/or use cases utilizing the business intent and goals
Must be capable of testing solutions developed in order to ascertain adherence to specifications
Facilitate discussions and business requirements with internal and external customers
Updates management on project activity status
Bachelor’s degree, preferably in Business/MIS, Computer Information Systems, or Computer Science
Experience working in Patient Accounting Systems is preferred

Business Systems Senior Analyst Resume Examples & Samples

Administer and keep current the Meeting portal
Maintain graphic and document libraries
Maintain and keep current company event templates
May act as gatekeeper in the workflow (business process)
May be called upon to facilitate a user training plan or “train-the-trainer” program
Set up of new roles
Management of Data alignment
Adding Vendors/Suppliers
Technical support
Responsible for ongoing system maintenance and user management
Administer preferred hotels, GSO/NSO list and other sourcing related settings

Business Systems Senior Analyst Resume Examples & Samples

Providing daily/weekly/monthly operational performance information in a timely, accurate, and secure manner with data integrity
Teaming with Customer Delivery teams to produce timely customer deliverables and define reporting and data requirements
Working with vendors and the internal customers to define business rules associated with data input and tracking
Creating and distributing routine and ad-hoc reports in support of non-standard requirements
Performing analysis to validate the accuracy of data being reported and providing trend/early-warning analysis
Working with other business analysts to define requirements and design, develop, and implement automated solutions and processes
Previous Business Analysis and/or Reporting experience required
Advanced Microsoft Excel, Access, PowerPoint and SQL knowledge required
Excellent time management and work prioritization, ability to multi-task
Strong Intellectual Horsepower – ability to learn new tools and understand customers’ environments in a rapid fashion
Complete understanding of a Customer Statement of Work in relation to the activities in fulfilling and meeting Customer SLA’s
Bachelor's degree and 2-4 years experience or Master’s degree

Business Systems Senior Analyst Lincoln Resume Examples & Samples

Work in this position relates directly to making updates, upgrades, and new releases to proprietary systems used to
Strong knowledge and experience with Microsoft Office products: Word, Excel, Outlook. Good keyboard skills as well as
Insurance product or industry experience (12 months) required
Experience gathering business requirements, working with functional specifications, and testing modifications to systems
Undergraduate degree and 2 – 4 years relevant experience or Graduate degree and 2 years relevant experience
Core required hours are 9:00 am to 4:00 pm. Must be able to work hours greater than 40 in a week when required by

Business Systems Senior Analyst Resume Examples & Samples

Support with analysis and recommendations
Creating user requirements specifications document for internal/regulatory projects not sponsored by external customer
Providing high-level estimates of the necessary work effort to document requirements
Refining high-level estimates as more detailed requirements are captured and analyzed
Working to those effort estimates and providing immediate feedback to the Project Manager if the estimates will be exceeded
Plan and conduct interviews with business areas (end-users and managers) and technical staff
Coordinate with team members for peer and client reviews of documentation
Support the project delivery team during design, construction and testing of the project and facilitate
Provide detail design documentation including business rules, changes to UI and processing logic for enhancement to Multiple Claim Payer Platforms (i.e., Xcelys, Facets, AMISYS, Monument Systems, etc.)
Support project teams on an as needed bases (including but not limited to, review test cases/test plan of assigned project, research defects and provide design for correction)
Ability to work within a team environment but with limited direct supervision
Working knowledge of Project Management methodologies
Working knowledge of testing methodologies and/or experience in testing (user acceptance, system integration, interface, etc.)
Advanced skills using Microsoft Word, Outlook, Excel, PowerPoint and Visio
Able to effectively use Pivots in excel and analyze data in different ways
4-6 years of financial experience

Business Systems Senior Analyst Resume Examples & Samples

Incharge of the processes and team members in terms of day to day operations
Lead the team members to align with organizational goals and enhance departmental productivity
Prepare weekly and monthly status report
Ensure that team members are compliant with organizational policies, changepoint & kronos submission
Provide inputs on team member’s performance to manager for quarterly and yearly performance review
Responsible for leave management of team members, ensuring that leaves are provided without impacting project delivery
Independently resolve incidents and service requests; hands-on
Work closely with onshore counterparts to provide seamless delivery of the various Cerner build and configuration requests
Work and guide team members on documenting, testing system changes and customization
Understands technology and application development methodologies used to perform Request and Incident management

Business Systems Senior Analyst Resume Examples & Samples

Works with business users to define and analyze problems and align the most appropriate technical, application or configuration solutions
Solicits, develops, documents and manages requirements and provides detailed design and business rules to support the requirements throughout project life cycle up to and through change control
Reviews user acceptance test plans and test results before implementation
Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing
Defines overall application functional/business requirements with end users and recommends application modifications/configurations/processes for solutions to functional requirements

Business Systems Senior Analyst Resume Examples & Samples

Knowledge & Experience on driving Continuous Process Improvement Initiatives
Knowledge & Experience on Lean & Six Sigma Projects
Knowledge & Experience on Insurance Process Services
Knowledge & Experience on Process Mapping and Documentation
Ability to work on cross functional initiatives
Experience on VBA and Mainframe scripting automations
Excellent MS Office skill set and experience
Great Problem Solving Skills with innovative thinking

Business Systems Senior Analyst Resume Examples & Samples

Provide Level-II Application Support for report creating
Enhance knowledge on Healthcare Domain from EMR and Clinical Application Support perspective
Coordinate with onsite team on day to day basis to understand work and complete tasks assigned
Interact with end users at onsite and resolve their issues
Flexibility to work on shifts
Focused on customer satisfaction
Programming - Must have 4-6 years of SQL/PLSQL/MS SQL experience (Certification preferred)
Hands on experience in SSRS (SQL Server Reporting Service; Certification preferred)
Hands on experience in Crystal Reports (Certification preferred)
Expertise in Report Writing/Generation
Good Aptitude and Communication skills
Flexible to work in shifts
Minimum 2+ years of report writing experience on McKesson Paragon/Meditech/Cerner/Allscripts or any US based EMR system
Experience in Business Intelligence and any of its Tools like Informatica, Tableau, Pentaho, Cognos, SSIS, etc
Knowledge of scripting tools like Summit, Automate, etc. and scripting servers
Certifications in SQL or any of the BI Tools would be a definite plus
Basic knowledge on US Healthcare workflow