Change Management Consultant Resume Samples

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N Hansen

Niko

Hansen

485 Bernier Cove

New York

+1 (555) 560 3416

485 Bernier Cove

New York

Phone

p +1 (555) 560 3416

Experience Experience

Philadelphia, PA

Change Management Consultant

Philadelphia, PA

Lehner Inc

Philadelphia, PA

Change Management Consultant

Working with product managers to develop user guides and training materials for inventory management tools
Transforming, simplifying and delivering custom-built talent solutions including performance management and development
Provide ideas and feedback for the on-going development of change management function
Identify resistance and performance gaps, and work to develop and implement corrective actions
Create and execute improvement plans adapted to the client environment
The Change Management Analyst will support the Change Management team lead in achieving successful change management and adoption objectives
Be involved in conceptualizing and setting up a change management project and managing work multiple work streams

Phoenix, AZ

Business Change Management Consultant

Phoenix, AZ

Aufderhar LLC

Phoenix, AZ

Business Change Management Consultant

Working closely with project managers and work stream leads to deliver an integrated approach to project delivery, including influencing key project decisions
Developing and executing an overall change management strategy around complex client business initiatives
Communications;develop and manage a programme communications and engagement plan. Activities may include
Documenting system and business processes; facilitating the development of "as is” and “to be” blueprints
Working with central communications team to prepare and deliver communications
Running training sessions, drop in sessions and workshops
Communications – planning, developing, delivering and monitoring communications to support a large programme of change

present

Boston, MA

Organizational Change Management Consultant

Boston, MA

Bernier, Wintheiser and Kunze

present

Boston, MA

Organizational Change Management Consultant

present

Apply Deloitte tools and frameworks to support improved client future-state organizational design and alignment
Develop and execute communication plans
Draft job descriptions and profiles that are legally defensible and that may include job responsibilities and tasks, accountabilities, and competency definitions and matrices
Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
Define activities to support change and transition initiatives
Create competency models and career paths to aid in the selection and development of employees
Develop and deploy user adoption/training programs to support technology implementations

Education Education

Bachelor’s Degree in Area

Georgetown University

Bachelor’s Degree in Area

Skills Skills

Solid project management skills; able to coordinate resources, establish schedules, track deliverables, and drive for results
Experience in delivering high quality and insightful client presentations and deliverables
Strong proficiency in using Microsoft Office and collaboration products (e.g., Word, Excel, PowerPoint, SharePoint, Skype, OneNote, OneDrive)
Proficiency with basic HTML5, data structuring, database design and normalization, simulations, mobile application architecture
Change impact assessment – this is a detailed deliverable and is key for managing the changes surrounding the numerous deployments over the coming year or two
Intermediate level knowledge of consulting and coaching techniques and ability to implement change and provide coaching and feedback in a constructive manner
Strong proficiency in using Microsoft Office products (e.g. Word, Excel, PowerPoint)
Strong presentation, verbal and written communication skills with the ability to articulate complex ideas to all employee levels, including senior leaders
A natural ability to be adaptable, flexible and extremely client-focussed
Strong attention to detail

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Process & Change Management Consultant Resume Examples & Samples

Evaluates customers in terms of financial needs, current holdings, and available investment capital and helps them identify their investment objectives
Provides customers and prospective customers with information on investments and makes suitable recommendations
Seeks business for the broker-dealer through customers and potential customers
Opens, transfers, and closes customer accounts and maintains appropriate account records
Obtains and verifies the customer's purchase and sale instructions, enters orders, and follows up on completion of transactions
Monitors the customer's portfolio and makes recommendations consistent with changes in economic and financial conditions as well as the customer's needs and objectives, taking newly offered investments into consideration
Economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
Continuously learn investment products, industry rules and regulations, and financial planning
Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels
Keep all appropriate parties up-to-date on decisions, changes, and other relevant information
Network in the community, effectively market himself or herself and Raymond James, and show resilience through the prospecting process
Bachelor’s degree (B.A.) from four-year college or university and a minimum of four (4) to five (5) years paid work experience

Global Change Management Consultant to EY s top Senior Stakeholders Resume Examples & Samples

Manager level with significant professional experience - of proven project and change management experience
Proven track record experiencing large scale, complex and significant company projects
Previous experience leading workstreams and managing project initiatives
Experience with PMOs
Ability to establish and maintain credibility and excellent client relationships
Demonstrates and understanding of, and sensitivity to stakeholders needs
Ideally currently working in either: Big 4, global management consultancy firm or blue chip organization - with an appropriate external management consulting background
Requires current or previous external client facing experience at Manager rank
Ideal candidate would have experienced working with major global corporations on client facing projects on their significant transformation initiatives

Change Management Consultant Resume Examples & Samples

At least 8 years experience in Business Consulting
At least 5 years experience in change management track record in the context of complex business development programs in large multinational organisations
At least 5 years experience in change management principles, methodologies and tools
At least 5 years experience in Change management in complex IT programs
Finnish: Fluent

Senior Process & Change Management Consultant Resume Examples & Samples

Strategic initiatives are a subset of the Bank’s initiatives that may also include strategy development priorities and other foundational work efforts. Strategic Initiatives have significant strategic importance to the Enterprise and are generally material in terms of benefits, costs and / or potential risks
Possesses a university degree and/or 10+ years relevant work experience
Possesses 5 to 7 years of experience in application of change management principles, methodologies, and tools on enterprise initiatives with organizational change impacts on greater than 10,000 individuals
Industry-specific knowledge and experience is a must
Good understanding of Procurement function in banking industry
An MBA or business degree is beneficial and/or other practical experience gained in general business analysis
Holding a valid PMP designation from the Project Management Institute (PMI) is an asset
Holding a valid change management certification is an asset
Possesses advanced knowledge and 7 to 10 years of experience in project and program management, including managing large-scale projects or programs of significant complexity and value (> $5MM) with high risk) is an asset
Excellent relationship management and consulting skills which results in proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity
Expert change leadership and management skills with the ability to persuade and motivate and obtain consensus from multiple stakeholders
Expert stakeholder management and influencing skills, effective at the senior executive level
Expert skill level in coaching others as well as the ability to modify approaches between directing, coaching, supporting and delegating depending on the specific task and individual
Expert presentation, written and verbal communication skills which bring clarity and precision at executive levels
Expert project management skills including multiple aspects of the PMBOK (i.e. Project Management Institute's PM Body Of Knowledge)
Expert knowledge of the key principles of business process reengineering and a working knowledge of the application and role of information technology in reengineering
Expert risk management skills
Expert analytical, problem-solving and critical-thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting the business environment
Expert knowledge of how to assemble and deliver process improvement-related employee training on basic core tools and concepts, including training program design and delivery skills with the ability to cater to diverse employee learning styles
In-depth ability to navigate a highly matrixed organization effectively and work at all levels in an organization
In-depth ability to create relevant, valuable insights from data to tell the “story” to diverse stakeholders
In-depth ability to make meaning of intangibles: formulate ideas into action, drive strategy to achieve results
In-depth ability to be flexible and adaptable and work in ambiguous situations
In-depth business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies
In-depth ability to connect insights and initiatives to broader organizational goals and grasp the key performance drivers of business leaders
Consistent ability to produce high quality output and remain composed under pressure of competing deadlines, priorities, accountabilities and constraints
Solid knowledge and expertise in the use of project management methodologies and tools (e.g. Clarity, MS Project, SharePoint repositories

Change Management Consultant Resume Examples & Samples

Be involved in conceptualizing and setting up a change management project and managing work multiple work streams
Define role and actions to be performed by the sponsors and change agents
Analyze changes in processes, organization and systems
Identify mitigation of impacts
Coaching / leadership skills

Adoption & Change Management Consultant Resume Examples & Samples

Complete change management assessments and surveys
Analyzing and documenting an organization’s capacity for change
Determining adoption metrics that can be used to measure success and make adjustments to plans as needed
Create actionable deliverables
Define and measure success metrics and monitor change progress
Experience in a diverse set of industries highly preferable

Junior Change Management Consultant Resume Examples & Samples

Bs.c in Industrial Engineering
Background in consulting / Organizational Development / HR - Advantage
Excellent interpersonal skills, computer skills, and organizational skills
Proven ability to work both independently and in a team environment
Well organized, self-motivated with the ability to meet deadlines and manage changing priorities
Fluent in English & Hebrew

Organizational Change Management Consultant Resume Examples & Samples

Apply Deloitte tools and frameworks to support improved client future-state organizational design and alignment
Draft job descriptions and profiles that are legally defensible and that may include job responsibilities and tasks, accountabilities, and competency definitions and matrices
Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
Create competency models and career paths to aid in the selection and development of employees
Develop and deploy user adoption/training programs to support technology implementations
Minimum two (2) years of relevant experience in a consulting or industry role, with experience in change management, organizational development, learning solutions, and/or talent strategies

Change Management Consultant Resume Examples & Samples

Education Required: Bachelor’s degree HR, OD, IO Psychology or equivalent relevant business experience
Required or Acceptable Job-Related Experience: 7+
Years of Job-Related Experience Required: 5+ years experience
Technical/Other Skills Required: Microsoft Office products, On Line Learning software
Strong consultative, project management, facilitation and instructional design skills
Excellent communications (written, verbal) and interpersonal skills with all levels of management and staff
Critical thinking skills to identify and break down problems and/or business processes, metrics management, and innovation
Proven ability to build relationships, establish trust and credibility
Qualitative and quantitative skills/reasoning for measuring outcomes

OD & Change Management Consultant Resume Examples & Samples

Partners with manager and COE team to design strategies to build and support various aspects of global OD initiatives through best in class practices of change leadership and management
Provide consultation as strategic partners for HRBPs and senior leaders to design and create customized Change leadership & management solutions to meet needs of our clients
Collaborate with all relevant parties to develop and enable successful implementation of more integrated initiatives of change leadership for both talent & organizational development
Develop and execute talent management related programs including competencies design, succession planning, career development, engagement, core values, performance management, recognitions, team development etc…
Leverage best practices to promote, market, and bring visibility and value of T&OD and Change management programs to the global employee population and beyond as appropriate
Manage the life cycle of programs from development to implementation including program evaluations, needs assessments, content development, ROI metrics, vendors, and budget
Design work flow to create a team environment with continuous improvement
Explore and identify current best practices to integrate into program designs as well as share with team and partners
Lead new initiatives and manage existing programs to meet the needs of business clients
Passionate about creating a high performing organization through developing creative and integrative practices with a proven track record of achievements
Exhibit in-depth understanding of organizational development and effectiveness theories, change management best practices and strategies with the maturity to build executable strategies
Solid experience in developing and managing employee engagement and Change leadership initiatives
Entrepreneurial mindset - Agile in thoughts and practices; capable of managing competing priorities and quickly shift focus as required is critical
A go getter - Able to be successful in driving toward excellent results working in a fast paced & dynamic environment
All for one and one for all! - Believes and strives toward working for the success of the team as a whole will bring success to self
Able to think globally and creatively to leverage information for creating effective strategies and drive results
Strong leadership mindset and skills with the ability to interact with all levels within the organization
Solid project management skills – organize, efficient, and effective
Recognize the importance of customer focus both internally and externally
Exceptional analytical and problem-solving skills; understand to value of data and how to leverage it to tell the story
Excellent written and verbal communication skills with creative writing talent is a plus
Minimum 15 years focus work in the domain of organizational effectiveness/design and change leadership/management at a corporate level
Need to be able to speak, read, and write English very proficiently
Travel required: may be up to 30%

Change Management Consultant, Mid Resume Examples & Samples

3+ years of experience with federal government organizations
Knowledge of change management techniques and models
Ability to support development of communications plans, communications materials, training plans, training materials, change management plans, and governance documents, including project charters and integrated project team charters
MBA, MA, or MS degree in Organizational Management or Design, Public Policy, or Administration

Principal Organizational Change Management Consultant Resume Examples & Samples

Stakeholder Impact: Proactively work with client project leadership to identify stakeholders, and map out the impacts that the planned changes will have on them and their organizations
Communications: Plan and execute communications both within the project team and the client organization
Education & Training: Identify, develop and provide the required education and training. This includes structuring of education and training curricula, courses, course material, attendees … and the scheduling and execution of the sessions
Organization Involvement & Ownership: Extend involvement and ownership of the change and the results to relevant stakeholder groups
Leadership/ Sponsorship Alignment: Establish and confirm the leadership and executive alignment necessary to implement and sustain the change. Establish the commitment necessary to address workforce transition challenges that might arise
Consulting Industry experience, demonstrated thru 10+ years of OCM experience
Developed, demonstrated previous Change Management artifacts, (Stakeholder analysis, Surveys, Training curricula, Training material, etc) that can be shared during the interview process

Change Management Consultant Resume Examples & Samples

You have a degree in business and economics or social science with excellent overall marks
Thanks to several years of professional experience in the fields of change management, corporate consulting and strategic organizational and management development you are proficient in conceptualizing, implementing and managing change activities
You are able to see things from the viewpoints of others and can think strategically and take action entrepreneurially and you enjoy contributing creatively within a team, and your actions are long-term and focused on customers
A critical view on existing structures and processes enable you to offer unconventional recommendations for actions to take

Associate Change Management Consultant Resume Examples & Samples

Apply the structured DayNine Change Management methodology to Workday implementation projects
Conduct change management task and deliverable creation activities
Contribute to a tactical Change Management plan
Conduct stakeholder analysis, including identification and the collection of demographic/ psychographic information into stakeholder profiles
Assess Change risks and document mitigating actions; fold Change risks into overall project risk profile
Develop job impact analysis; populate with people/process/technology changes and mitigating actions
Create Communications plans, line-item communications inventories, develop communications content
Create training plans, training curriculums, training content (video, job aids and guided learning modules) and training deployment plans
Conduct train-the-trainer and classroom/virtual classroom training
Coordinate Change activities within project implementation team
Report Change task and deliverable status to DayNine project leadership
Support and engage with stakeholders in Change discussions
Coordinate information gathering efforts with other specialists, e.g., functional analysts
Evaluate and ensure user readiness
Prior Change Management consulting experience in a system implementation environment
Experience and understanding of common Human Resource applications and applications architectures
Bachelor’s degree in Business Administration or related field from an accredited university; Master’s degree preferred
Exposure to or certification in the Workday solution is a plus
A solid understanding of fundamental Change Management methods and deliverables
Experience with transitioning individuals and organizations through the Awareness-Understanding-Adoption-Sustainment journey
Organized with a natural inclination for execution
Problem solving and root cause identification skills
Experience with large-scale organizational change efforts is a plus
Change management certification or designation desired

Change Management Consultant Resume Examples & Samples

Developing and delivering strategic consulting services to universities around the globe
Lead the development and delivery of services that are focused on leading a campus through the change process, particularly in the context of a technology implementation
Improves customer performance by effectively aligning solutions with each institution’s unique strategic direction
Build and execute change leadership strategies, create awareness within the project and campus leadership of the importance of their roles as change advocates, align leadership with the goals and objectives essential to successful project execution, define and execute communication strategies to effectively share information with project stakeholders throughout the project lifecycle, identify the impact of the change on affected parties during each phase of the project, and create/execute detailed action plans to address the human side of change
Provides leadership to client executives and Ellucian colleagues around the role that change leadership plays in current higher education issues and imperatives
Ability to present this knowledge with proficiency and credibility
Act as a trusted advisor to institutional leadership, the Consultant will regularly discuss institutional goals, initiatives and imperatives with executives, as well as understand the issues and concerns of the campus through interviews and review of client documentation, reports and websites
Responsible for the continuous development of thought leadership materials to better the higher education community around the importance of managing change throughout the project lifecycle

Technical Change Management Consultant Public Sector Resume Examples & Samples

Ensure OCM activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams as required
Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc
Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment

Senior Change Management Consultant Resume Examples & Samples

Change Planning: Designs end-to-end change management plans for high complexity projects and initiatives to drive adoption and implementation of process and technology changes across one or more business areas. Defines anticipated organizational, process, and technology change impacts affecting various stakeholder groups. Estimates change, communication, and training resourcing requirements
Effective Communication and Engagement: Develops and executes against tactical, actionable communication & engagement plans. Defines communication tactics, events, and vehicles. Provides work direction to project team members and/or business area colleagues in the creation of communications content
Training Design and Deployment: Designs and maintains all training curriculums and courses within a defined scope area. Provides work direction to training developers, ensuring that training designs and course materials align with enterprise training standards and guidelines. Coordinates deployment of training to new or existing stakeholders
Change Governance: Applies a structured change management methodology and approach to all assigned programs and initiatives. Drives consistency in change management plans and messaging through consistent adoption of new and existing communication, training, and measurement tactics and vehicles. Recommends and applies improvements to the enterprise change methodology and toolkit
Stakeholder Management: Leads the identification, segmentation, and management of all stakeholder groups affected by a given change program. Tracks stakeholder receptiveness to changes, and defines mitigating actions where appropriate
Change Measurement: Regularly and consistently measures stakeholder receptiveness to changes, and adoption of changes across all levels. Applies enterprise measurement tools and metrics, and/or designs other measurement vehicles as appropriate. Defines, socializes, and executes action plans based on assessment results
Coaching/Mentoring: May provide coaching and work direction to junior team members, particularly in the design and development of communications & training plans and materials

Change Management Consultant Resume Examples & Samples

Support communication efforts
Support the design, development, delivery and management of communications
Conduct impact analyses, assess change readiness and identify key stakeholders
Provide input, document requirements and support the design and delivery of training programs
Complete change management assessments
Identify, analyze and prepare risk mitigation tactics
Identify and manage anticipated resistance
Consult and coach project teams
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Support activities to engage senior leaders
Coach managers and supervisors
Support organizational design and definition of roles and responsibilities
Coordinate efforts with other specialists
Manage stakeholders
Track and report issues
Support change management at the organizational level
Participate as a member of AEP's Change Management Community of Practice
A solid understanding of how people go through a change and the change process
Experience and knowledge of change management principles, methodologies and tools
Familiarity with project management approaches, tools and phases of the project lifecycle

Change Management Consultant Resume Examples & Samples

Minimum 3-5 years of direct change management experience involving large to mid-size companies
Experience and knowledge of change management principles, methodologies, and tools – including change strategy, stakeholder planning, communications and training
A solid understanding of how people go through a change and a change process
Exceptional communication and presentation skills, both written and verbal
Knowledge of the project lifecycle
Must have supported Change Management in Global Delivery context
Demonstrated understanding of Fortune 1000 organizations
Commercial and business<
Commercial and business sense

Organizational Change Management Consultant Resume Examples & Samples

Managing client and key stakeholders expectations to help build and sustain long-term relationships with clients
Developing project plans for one or more workstreams that shape the overall approach, implementation and sustainment of change management activities
Providing support in facilitating client meetings and workshops to support change management efforts
Counsel and guide client representatives leveraging professional experiences and leading practices in the space of strategic change
Previous professional services / consulting experience within a reputable firm
Completed undergraduate degree (e.g. Business, Organizational Behaviour, Psychology, etc.) with outstanding academic credentials. Graduate degree (e.g. MBA, MIR preferred)
Prosci certification an asset
Between 3 and 5 years’ experience, most of which involve supporting large scale, complex change programs
A passion for working within and supporting change management initiatives in areas such as technology adoption, strategic change and cultural change
Proven track record in implementing organizational change management – minimum 2 program life cycles in a Change Lead or Support role (including: change impact assessments, role mapping, training, communication, business readiness, team effectiveness, and leadership alignment)
Demonstrated ability to manage multi priorities and deliver commitments on time
Support project team in integrating change management activities into the project plans
Attention to detail and commitment to deliver high-quality work products
Strong business acumen - understands key business metrics and initiatives, shows an interest in the other functional areas and how they contribute to the overall success of the company
Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, project profitability and team leadership
A proven problem solver with ability to manage in ambiguous and complex environment
Self-starter with strong bias for action and follow through

Change Management Consultant Resume Examples & Samples

Retail and/or SAP enterprise experience a plus but not required
Planning the training required to prepare business users with the skills and knowledge to perform their jobs at go live
Completing the training development efforts by tracking the training material development, reviews/approvals, and final sign offs
Preparing for the training delivery efforts, including coordinating training rooms, material preparation, system availability, etc
Executing their training delivery efforts, including coordinating course scheduling, registration, attendance tracking and co-facilitating courses
Coordinating business participation in the functional cutover planning and execution, including monitoring the cutover plan task execution and identifying and escalating relating issues as appropriate
Planning, developing and delivering project stakeholder (end user) related communication that is inclusive of all strategic and tactical user needs
Document future state processes and identify change from current state and impacts to stakeholder groups
Identifying potential business related risks, develop specific plans to mitigate concerns and escalate to program leadership
Supporting executive alignment communications including steering committee presentations, etc
Providing organizational change management expertise
Minimum 3-5 years project management experience with proven delivery of system implementation projects
Demonstrated experience working with Organizational Change Management tools and techniques, including

Change Management Consultant Resume Examples & Samples

PROSCI / CCMP Certification
Prior Experience leading Change Management Initiatives
Prior Coaching Sr. Leadership as the Change Leader through the process experience
Ability to influence without direct authority

Organizational Change Management Consultant Resume Examples & Samples

Experience and knowledge of change management principles, methodologies, and tools with the ability to flex within an approach
Exceptional communication skills, both written and verbal formats, focused on end-user adoption
Experience producing organization wide communications and developing communication strategies
A minimum of 5 years’ experience leading large scale organizational change efforts
Bachelor’s Degree OR a minimum of 7 years organizational change management experience
Change management certification or designation
Master’s degree in organizational development, industrial psychology, psychology, business management, or human resources preferred
Familiarity with continuous improvement and project management approaches, tools, and phases

Change Management Consultant Resume Examples & Samples

Providing uniquely differentiated consulting expertise to our clients by helping them to develop and deliver world class change management, business transformation, and talent solutions
Leading workshops with key stakeholders to gather in-depth insight into their current businesses’ function capability, technologies, operating model or services
Meeting with colleagues and clients to design, plan and deliver fast-paced, innovative change solutions using Accenture best practice, assets and tools
Working as part of large teams to support the implementation of innovative transformation solutions to help functions with their capability, operations and technology
Adapting your style and approach for each stakeholder to enable you to be a successful subject matter expert on change and transformation projects, and talent practices
Focusing on building your client relationships and your network across the practice
Prior external consulting experience of at least three years working in a professional role
Experience in Business Readiness; Organisation Change Capability; Change Management; Change Measurement; Change Strategy and Solution Planning; Communication Planning and Management; Job and Role Design; Journey Management; Leadership Alignment; Organisation Design and Architecture; Change Enablement; Stakeholder Management; Behaviour Change; Organization Change Strategy; Change Analytics
Experience in Alcohol/Beverage industry would be highly regarded
A natural ability to be adaptable, flexible and extremely client-focussed
A real passion for change management, business transformation, talent and a good understanding of the latest innovations, digital offerings and technologies
Experience in delivering high quality and insightful client presentations and deliverables
Experience of building client relationships, networks and supporting business development activities

Workday Change Management Consultant Resume Examples & Samples

Minimum of 1+ years demonstrated implementation/change management/training experience
Minimum 1 year hands on HCM/Finance/Student implementation experience OR Minimum 1 year of experience in Health or Public Service
Minimum of 1 years demonstrated implementation/configuration experience with HR/Finance/Student systems
Minimum of 1 years prior consulting experience

Change Management Consultant Resume Examples & Samples

You are responsible for supporting, executing and managing challenging consultancy projects in the area of Organizational Change within large organizations
You are involved in the development of change strategies in the context of business transformation, systemimplementation, organizational changes and new technologies
You are involved in analyzing complex problems and implementing the right solutions as a trusted advisor
You focus on capability development of leadership and employees
You primarily work from the client site and can work on national or international projects
1 to 5 years of working experience in Change Management
Master degree or equal by experience
Experience with large organizations and large projects
Proven ability to apply analytical and creative thought
Fluent in Dutch or French and English

Portfolio Change Management Consultant Resume Examples & Samples

Senior level experience acting as a change management consultant/SME for large and complex transformational initiatives
Senior level experience communicating and presenting change management principles, methodologies, and approaches
Senior level experience performing reviewing, developing, rolling out, and monitoring the status of change management requirements, strategies, plans and related activities
Senior level experience identifying, articulating, and mitigating risks associated with change management initiatives
Excellent relationship building, negotiation, and conflict resolution soft skills necessary to foster the cultural and behavioral changes required to achieve and sustain desired outcomes
Experience working in the financial services domain, especially in retail banking and/or commercial banking
Business Development / Sales
Business IT Alignment
Management Consulting

Change Management Consultant Resume Examples & Samples

Demonstration of organisational design skills associated with job role definition, evaluation and job role mapping
Experience of business transformation around target operating model design, service needs analysis
Experience of coaching individuals/teams or managing project teams
Strong adaptiveness and working in complex multinational environment - multi location, multi nationalities, multi stakeholder management, complex structures
Willingness to travel (up to 4 days per week)
Language : English proficiency is a must (French/ Russian would be a plus)
3+ years experience
Language : English proficiency is a must
Language: French or Russian would be a plus

Change Management Consultant Lead Resume Examples & Samples

Experience with/in/as a(n)
Knowledge of
Ability to
Clearance
Certification
Possession of excellent

Change Management Consultant Resume Examples & Samples

Level consulting position for incumbents with advanced degrees. Provide analytical support to project teams and conduct research and data analysis for change management projects to support the team's analysis and conclusions. Execute project work plan in the field, assist with the preparation of presentations and proposals, and focus expertise in a specific industry. Contribute daily contact with junior
And mid
Level client management in the field
4yrs experience with the US Military
Military procedure, operational planning, Training
Ability to work in diverse teams and with shifting demands
Previous consulting experience with DOD

Change Management Consultant Resume Examples & Samples

Proven success in leading, managing change and motivating others
Strong project management skills with experience on large-scale projects/programs implementing technical infrastructures
Change Management certification or designation desired
Assessing training needs and develop training plan
Working with product managers to develop user guides and training materials for inventory management tools
Working with internal partners to coordinate training's
BS / BA required
5+ year's work experience
2+ years training delivery experience
1+ years Instructional design experience
1+ years technical writing experience
2 + years large scale system implementation project experience
Retail and inventory management experience a plus
Change management experience a plus

Change Management Consultant Resume Examples & Samples

Assist with the workforce transition from internally managed operations to outsourced operations
Skills and hands on experience implementing portions of large-scale ERP organizational
Change programs related to enabling systems and process change. This may include but
Organizational Impacts Identification and Mitigation Plans
Super / Power User Strategy, Design, and Implementation
Skills and experiences in other related Talent & Organization Performance areas such as Human Capital & Organizational Effectiveness, Learning & Collaboration, and Human Resource and Talent Management

Change Management Consultant Resume Examples & Samples

Previous change management / consulting experience required – preferably with large scale transformation, multi-country deployment
Excellent communicator – verbal & written English. Mandarin is a plus
Previous change management experience related to technology and process changes
Good analytical skills – ability to design and execute statistically valid surveys and meaningful focus groups
Knowledge / experience of hospitality industry is a plus but not required
Property change champion weekly webinars – prepare materials, host, take notes, respond to questions, prepare summary emails. We may need to have additional webinars for legacy Starwood properties going forward, given the upcoming deployments that affect their hotels only
Above property bi-weekly webinars (x2) – similar to above. We split these out to cover APEC (Asia Pacific Excluding China) & Greater China
Pulse surveys – design, distribution, analysis, reporting
Focus groups – as above
Key associate events, town halls – APEC + Greater China leadership engagement
Integration communications – bi-weekly newsletter, leadership memos, videos
Change impact assessment – this is a detailed deliverable and is key for managing the changes surrounding the numerous deployments over the coming year or two
Learning strategy and planning – related to deployment changes
Integration support – ongoing responses to associate queries via APAC change management mailbox and Platform

Organizational Change Management Consultant Resume Examples & Samples

Change Assessment:Work with the business process teams to assess change readiness and project risk related to change. Familiarity with a structured approach to developing a change management strategy, and defining and delivering a change management solution
Stakeholder Impact: Proactively work with client project leadership to identify and address resistance and change readiness challenges associated with change
Organization Alignment: Work with relevant client leadership to develop/ redefine/ confirm roles, procedures, responsibilities, accountabilities, support systems and incentives that address and reflect the changes identified. Assess and recommend solutions to address process changes, changes in job roles, and skills gaps associated with change solutions
Communications: Plan, draft and execute change communications amongst all levels of leadership and support both within the project team and the client organization
Education & Training: Develop and deliver the required education and training. This includes structuring of education and training curricula, courses, course material, attendees and the scheduling and execution of the sessions
Organization Involvement & Ownership: Create, utilize, and enable structures for ensuring engagement, involvement and ownership of the change and the results to relevant stakeholder groups
Leadership/ Sponsorship Alignment: Work with Client leadership and executive teams to establish and maintain the commitment necessary to address workforce transition challenges that might arise
Excellent verbal and writtencommunicationskills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details
Consulting Industry experience, demonstrated thru 5+ years of OCM experience
Experience conducting interviews and/or focus groups, identifying key themes and concerns
Ability to draft variety of communications including executive emails, management presentations, and/or marketing collateral
Ability to provide coaching for various levels of leadership in leading and managing change
Familiarity of Enterprise Resource Planning Systems, and implementation lifecycles
Presales support experience

Lead Change Management Consultant Resume Examples & Samples

Subject matter expert in change management
Develops change management programs to solve complex business group or company issues. Finds innovative solutions
Develops and implements high-risk communications plans
Anticipates internal and/or external business challenges and needs
Provides advice and technical expertise to other organizations/groups and/or executive management in the area of change management
Bachelor's Degree and 8-10 years of prior work related experience
Proficiency of Microsoft Office products
Demonstrated excellent written and oral communication and group presentation skills

Organizational Change Management Consultant Resume Examples & Samples

Conduct a change management assessment to include
Certification in change management practices. Prosci Certification is preferred, but not required
Solid understanding of how people go through a change and the change process
Knowledge of and experience applying change management principles, methodologies and tools
Eight (8) years' experience leading change implementation. Experience in leading change management implementation for technology groups is preferred, but not required
Experience communicating effectively and influencing various levels of an organization, including high level executives, deputy directors, team leaders and individual contributors
Ability to establish and maintain strong relationships, influence others and move toward a common vision or goal
Flexible and adaptable and able to work in ambiguous situations
Forward looking with a holistic approach

Organizational Change Management Consultant Resume Examples & Samples

Developing and executing an overall change management strategy around complex sales/recruitment business processes by utilizing proven methodologies and techniques
Managing numerous project deliverables across multiple areas of client organization to ensure completion on time and within budget
Conducting organizational needs assessments, stakeholder analysis, document business processes, facilitate development of "to be" blueprint and utilize proven analytical tools readiness assessments, focus groups, impact assessments and metrics
Designing and delivering communication plans including identification and definition of methods and channels in order to drive the correct behavioral and organizational changes
8 - 10 years’ experience in executing large-scale initiatives including but not limited to organizational change, business process management, systems implementations/conversions, enterprise risk, and operational excellence
Experience working on enterprise-wide initiatives for complex organizations
Strong grounding in at least one widely used program/project management and change management methodology or framework and an ability to be flexible and adapt to new methodologies
Responsible for designing and editing communication and maintaining brand standards for training material in PowerPoint and Word, and posting to SharePoint and other modes
Access to a wide range of program/project management and change management tools and templates
Exceptional project and change management skills in scoping, designing and delivering business and IT transformational activities
Executive presence with excellent communications, listening and facilitation skills to build relationships and foster trust at all organizational levels
OCM Communications, Writing & Editing in PPT and Word. Maintaining brand standards
Experience in leading and supporting transformational activities for large scale IT systems implementation
A passion for a consulting

Change Management Consultant Resume Examples & Samples

Organizational Design – Assess our client’s organizational structure and redesign/plan according to their business needs and goals
Merger Integration – Align businesses for optimum efficiency
Culture Change – Shift client’s culture to best support their business initiatives Next-Gen Communications – social, mobile, video
Next-Gen Learning using augmented/ virtual reality platforms integrated into wearable devices, delivered just in time
Insight-Driven Transformation based on analytics and behavioral sciences
Leadership Development – Making sure our client’s leadership team understands the needs of their employees and what they value and are advocates of talent and organization programs
Change Management – Implementing the process, tools and techniques needed to manage the people side of change to achieve the required business outcomes
New System and Process Integration – Training development to support implementations and system upgrades
Effectively leverages their direct Accenture supervisor to help mitigate risks and resolve complex challenges before they become issues
Minimum 3 years of external consulting experience or other relevant experience related to successful delivery of change management work in the disciplines of change management methodology, job/role/organization design, stakeholder engagement, sponsorship alignment, marketing or communication, training/performance support, organizational readiness, or transition to outsourcing
Minimum 3 years of experience related to successful delivery of change management work in one or more of the following areas
Ability to develop trusted client relationships
Proficiency with Microsoft Office applications (PowerPoint, Excel, Outlook, Word)
Large-scale and/or global transformation experience
Project management experience, including project plan development and tracking - 3 years Consulting
Understanding of and/or have experience with managing change in operational environments (manufacturing, plants, refining, drilling)
Understanding of industry/workforce trends and drivers for Resources clients (Energy, Chemicals, Natural Resources, Utilities)
Experience with Digital aspects and how to incorporate into Change Plans such as: Social, Media and Analytics

Business Change Management Consultant Resume Examples & Samples

Developing and executing an overall change management strategy around complex client business initiatives
Utilizing proven change management methodologies and techniques
Managing numerous project deliverables across multiple areas of a client organization to ensure completion on time and within budget
Conducting organizational needs assessments and stakeholder analyses
Documenting system and business processes; facilitating the development of "as is” and “to be” blueprints
Utilizing proven analytical tools readiness assessments, focus groups, impact assessments and metrics
Some consultants will also design and deliver communication plans, including the identification and definition of methods and channels in order to drive the correct behavioral and organizational changes
Bachelor's degree required; Master’s degree preferred
PROSCI or other change management certification preferred
10+ years of experience in executing large-scale initiatives including but not limited to organizational change, business process management, systems implementations/conversions, enterprise risk, and operational excellence
Experience working on enterprise-wide initiatives for complex, global organizations
Strong strategic and tactical communication planning and execution skills - including identifying and authoring changes to related business processes, procedures, and standards
Executive presence with excellent communications and facilitation skills to build relationships and foster trust at all organizational levels
Proven experience in organizational communication change-oriented communications
Experience in leading and supporting transformational activities for large scale ERP (Oracle, SAP, etc.) and/or HRIS systems implementations

Change Management Consultant Resume Examples & Samples

Thorough knowledge of organizational change, employee transition, organization design, and culture change theories, models, and techniques
Intermediate level knowledge of consulting and coaching techniques and ability to implement change and provide coaching and feedback in a constructive manner
Ability to build trust with executives, management and team; overcome resistance in different settings and work cultures, influence stakeholders, and lead without formal authority
Ability to lead change role on mid-size or moderately complex initiatives or projects such as a technology implementation, process redesign, or restructuring and previous people management experience leading a team of professionals
Excellent presentation, oral and written communication and group process/facilitation skills
Self-starter able to work independently, as well as collaborate on teams
Solid project management skills; able to coordinate resources, establish schedules, track deliverables, and drive for results
Excellent quantitative and qualitative problem-solving and analytical skills
Strong proficiency with computers and technology, including Microsoft Office suite
Preferred – thorough knowledge of training program design, adult learning theory, and state-of-the-art training techniques
Utility industry experience and leading change in a union environment with bargaining unit employees preferred

Senior Change Management Consultant Resume Examples & Samples

Minimum Bachelor’s Degree and 5 years of consulting (or comparable internal practitioner) experience in the Technology, Life Sciences, Financial Services, Telecommunications or Consumer Goods industries
Experience in Change Leadership & Adoption and/or Business Process Optimization
Demonstrated track record of successful designing, managing, and executing large and complex consulting engagements to transform enterprises, business units, or operating models
Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
Familiarity with software and product development lifecycles, and project or program management principles

Change Management Consultant Resume Examples & Samples

Lead the design, development, delivery and management of communication for Marketing organization related to Capabilities projects
Lead change management activities on capabilities projects to facilitate the successful implementation and adoption of new capabilities with medium complexity business process changes and usage of technology
Implement change management strategies and plans on capabilities projects to facilitate the successful implementation and faster adoption of new capabilities with medium complexity business process changes and usage of technology
Manage change for standardizing workflow and be responsible for whole process, stakeholders, where is the training needed
Implement readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
Monitor and evaluate user adoption post launch including developing and implementing action plans
Provide ideas and feedback for the on-going development of change management function

Senior Change Management Consultant Resume Examples & Samples

Stakeholder identification, assessment and engagement
Impact analysis
Communication strategy, plan, content and feedback mechanisms
Work collaboratively with others to support NERC CIP Cybersecurity Program initiatives
Other duties as assigned – this description is not intended to be all inclusive; the individual may perform other related duties to meet the needs of the project
Bachelor’s degree OR 15 years of experience in lieu of a degree
Five or more years of experience in change management role(s) in addition to a degree
Training development and delivery experience
Experience using change management methodologies
Experience with change management for process and system implementation projects
Experience with efforts to create consistent enterprise processes and methods in environments with distinct departmental processes
Technical training experience (systems, applications and operational technology)
Works effectively in a matrixed organization
Prosci® certification

Change Management Consultant Resume Examples & Samples

Plan, develop and implement strategic change management, including stakeholder engagement and internal and external communications, to support and promote the IT Modernization implementation that involves significant business process change across the organization
Design, develop, and implement change plans designed to address organizational and technical change impacts; drive identification of stakeholders/audiences and needs (on internal, external and individual project basis) designed to help minimize the impact to the business
Drive and analyze senior management needs, implement strategic communications and change tactics that support and promote the program
Drive effort to gather requirements and recommend solutions for complex change management & communication needs
Design, develop and deliver successful change plans, tactics and communication mechanisms, messages, materials and tools to address internal organizational needs and expected impacts
Manage and coordinate project-related events to promote awareness where required, working with administrative support, including project phase launch and milestone completion events, periodic team meetings, brown bag lunches, etc
Bachelors’ Degree in business, computer science, journalism, marketing communications, or related discipline
4+ years of experience in Information Technology
4+ years of Project Implementation and/or Change Management
Extensive experience in change management & communication methodology, with proven results
6+ years of professional communications or closely related experience
Experience migrating different business units to single, Office 365 environment (preferred)
Knowledge of Microsoft’s entire cloud suite including Office, Skype for Business, SharePoint and OneDrive (preferred)
Familiarity with organizational change management including end user training
Change management certification or designation a plus
Ability to: navigate complex organizational change, quickly grasp complex technical and business concepts and express them in a clear language
Design, develop and implement both strategic programs and supporting tactics
Proven ability to lead others in teams for shared results
General knowledge of IT systems
Demonstrated balance of strategic and detailed tactical thought processes
Proven project management experience across a broad or complex organization
Proven record of successfully managing and delivering significant business changes, with particular knowledge of change practices
Proven ability to work with all levels of an organization, with excellent downward, lateral and upward written and verbal communication skills
Ability to drive business requirements definition and requirements gathering
Demonstrated leadership in problem analysis and solution recommendation capabilities
Very strong presentation, written and oral communication skills

Business Change Management Consultant Resume Examples & Samples

Change Management planning;develop and manage integrated change management strategies and plans to support the successful delivery of the required outcomes for a specific programme. Activities may include
Developing key change management products to support the delivery of the required outcomes/benefits of the programme
Working closely with project managers and work stream leads to deliver an integrated approach to project delivery, including influencing key project decisions
Liaising with client change leads, communications team, trainers and other stakeholders
Communications;develop and manage a programme communications and engagement plan. Activities may include
Agreeing communication interventions required to support delivery of the change to a wide range of stakeholders
Agreeing appropriate messaging to support the transformation required
Working with central communications team to prepare and deliver communications
Tracking and reporting on communications activities
Stakeholder engagement;ensure all stakeholders are identified and assessed to understand the impact of the change. Activities may include
Managing and monitoring engagement with key programme stakeholders
Identifying, collating and maintaining programme stakeholder lists
Assessing stakeholders and undertake change impact assessments for each stakeholder group
Facilitating engagement ensuring stakeholders are involved at the right times
Be a central point of contact for all core user and stakeholder information
Business Readiness;liaise with representatives from the business to ensure they are prepared and ready for the change.Activities may include
Identifying business readiness criteria
Facilitation of readiness workshops
Preparing and conducting business readiness assessments
Developing and monitoring a change action plan
Reviewing and tracking business readiness activities in preparation for go-live
Training;develop and manage delivery of training needs analysis and training delivery plan. Activities may include
Developing training material
Running training sessions, drop in sessions and workshops
Managing training delivery
Managing 3rd party training suppliers
Communications – planning, developing, delivering and monitoring communications to support a large programme of change
Stakeholder engagement – co-ordinating engagement of stakeholders at all levels
Integrated change management – planning and implementing interdependent change management activities to support transformational change - including training, communications, engagement, behavioural change
Experience in Local or Central government –desirable but not essential

Change Management Consultant Resume Examples & Samples

Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner
Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes
3+ years of change management experience (this can include; process, organization, communication, and/or learning improvement experience)
Ability to identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address concerns
Ability to develop a set of actionable and targeted change leadership plans, including a communication plan, sponsor roadmap, coaching plan, training plan, and resistance management plan

Customer Experience Change Management Consultant Resume Examples & Samples

Leading significantly complex projects to improve critical business processes that drive financial results including developing project plans and business cases
Recruiting, training and leading project team members
Driving change
Bachelors Degree, preferably in Marketing or Business
Demonstrated Change Management experience with 5 years of professional level experience working with inter-disciplinary teams that provide inputs to the overall customer experience ( i.e., dealer service divisions, warranty, customer service or industry teams)
The ability to learn and do statistical analysis and have basic computer skills
Experience with the Cat dealer network
Previous experience in project or team leadership
Prior supervisory or team leadership experience
Field experience
Strong analytical skills, communication skills, and collaboration skills

Change Management Consultant Resume Examples & Samples

Support change activities for the global region across all locations, as necessary
Work jointly with Global & Regional Change and Communication Leads to ensure an understanding of the global change approach and execution requirements
Support the regional lead in establishing and promoting local teams from a change and communication perspective
University degree in HR, Business Administration or similar fields (exclusive)
Fluid English skills required
Fluent Portuguese skills preferred
Proven experience in Change Management related projects

Change Management Consultant Resume Examples & Samples

Effective Communication and Engagement: Develops and executes against tactical, actionable communication and engagement plans aligned to one or more change initiatives. Defines communication and engagement tactics, events, vehicles, recipients, and owners. Works with project teams and leads, as well as business area leaders, to ensure that underlying communications and key messages drive awareness, understanding, and commitment to changes
Training Design and Deployment: Develops and maintains all training curriculums and courses within a defined scope area. Creates and refines training designs and course materials in alignment with enterprise training standards, vehicles, and guidelines. Coordinates deployment of training to new or existing business area stakeholders
Change Planning: Designs end-to-end change management plans for medium complexity projects and initiatives to drive adoption and implementation of process and technology changes across one or more business areas. Assesses and manages affected stakeholder groups, defines and communicates anticipated organizational, process, and technology change impacts, designs and coordinates training, and measures changes receptiveness and adoption
Stakeholder Management: Leads the identification, segmentation, and management of all stakeholder groups affected by a given process, data, technology, or reporting change program. Tracks stakeholder receptiveness to change, and defines mitigating actions where appropriate
Change Measurement: Regularly and consistently measures stakeholder receptiveness to changes, and adoption of changes across all organizational levels. Applies enterprise measurement tools and metrics within the project context and/or business area. Defines, socializes, and executes action plans based on assessment results
Change Governance: Applies a structured change management methodology and approach to all assigned change programs and initiatives. Drives consistency in change management plans and messaging through consistent adoption of new and existing communication, training, and measurement channels and vehicles

Senior Change Management Consultant Resume Examples & Samples

Apply a structured change management approach and methodology to the people side of change leveraging recognized change management methodologies, such as Kotter and ADKAR ®
Develop a change management strategy based on a situational awareness of the details of the change and the teams being impacted by the change
Create actionable and targeted change management plans – including conducting impact analyses, maturity assessments, and developing communication plans, training plans and usage and adoption campaigns
Present change management plans, strategies and updates as needed to key stakeholders who must champion the change
Work with the Project Manager and other project team members to integrate change management activities into the overall project plan
Where applicable, partner with client communication team members to develop a common communication implementation strategy that ensures consistency and effectiveness in change-related communications which are cascaded throughout the organization
On an on-going basis, identify resistance and performance gaps, and work with leaders to develop and implement corrective actions
Support the execution of plans by employee-facing managers and business leaders, including coaching if needed
Identify success metrics and perform those calculations for the change management efforts
REQUIRED:BA/BS in Business Management, Organization Development, Communication, English or related field
PREFERRED: MBA / MA / MS in Organization Development, Communication or related field
5-7+ years of change management experience specializing in organization development, change management and organizational communication with proficiency in program/project management
Experience with Kotter or ADKAR Model strongly preferred
Experience with SDLC implementations; SharePoint, Salesforce, CRM, CMS or Enterprise Social a plus
Experience working closely with a user experience team or in conjunction with a user centered design approach a plus
Exceptional communication skills – both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Must be a team player and able work collaboratively with and through others

Senior Change Management Consultant Resume Examples & Samples

Manages all aspects of Change Management and internal operations communications needed to help meet high impact, departmental goals. Applies all aspects of program/project change management using consistent Change Management methodology and practices including but not limited to: resource planning, work breakdown, risk/issue management, financial management, implementation planning, testing, communication, and integration with other projects and activities
Performs a broad range of consultation and direction with preparing Change Management strategies for complex projects, processes and change initiatives
Develops and implements change management plans on complex issues
Represents the business group's position in challenging situations
Develops change management strategies for business group
Provides counsel to management and senior leaders on related issue
Bachelor’s degree and 5-8 years of prior work related experience OR 15 years of prior equivalent work related experience in lieu of a degree
Demonstrated strong leadership skills: negotiation, conflict management skills, influencing skills, ability to give and receive positive and constructive feedback
Change Management certification
Post-Bachelor’s degree (ex. MBA, Master of Science or equivalent)
Prosci Certification

Change Management Consultant for Fortune Company Resume Examples & Samples

Experience supporting organizational change management efforts for finance organizations and/or projects
Experience in executive communications and organizational support, including experience liaising with high-level customers and stakeholders
Experience with business process impact analysis and redesign
Experience with organization and role design
Experience developing change management plans, reports, processes, and reference materials
Understanding of Change Management methodologies
Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint

Change Management Consultant Resume Examples & Samples

Over 2 years of successful work at Consultant II or equivalent level
Adaptable, Adaptability/Resilience
Works Independently
Requires overnight travel
Positive response to changes in work environment or tasks
Practices and promotes open communication
Competent in Microsoft Office Applications including Live Meeting
Organizational skills
Time Management
Excellent facilitation skills
Clearly possesses both advanced knowledge of Functional Area, plus in-depth knowledge of related company products
Recognized as "expert" in assigned topics and an overall product knowledge expert
Demonstrates proficient project leadership skills

Change Management Consultant Resume Examples & Samples

Experience supporting organizational change management efforts for IT projects
Experience in executive communications and organizational support, including Experience liaising with high-level customers and stakeholders
Ability to conduct evaluations, studies and analysis
Experience planning and executing internal and external communications
Advanced writer and editor
Understanding of change management methodologies
Ability to translate complex technical subject matter into user-friendly communications
Intermediate to Advanced proficiency with Microsoft Word, Excel, and PowerPoint

Change Management Consultant Resume Examples & Samples

Supporting customers in the development and execution of Adoption and Change Management programs to drive adoption of Microsoft services and deliver measurable business value
Assessing a customer's ACM maturity and Business Impact through change management assessments and surveys and working with the customer and a Senior Change Consultant to define appropriate mitigation strategies
Designing and undertaking workforce analysis to identify the key groups within an employee population and analyse how they will be impacted and react to the proposed change and their training needs
Working with the customer and other Change Consultants to define communication strategies that address the concerns and motivations of the employee population
Determining adoption metrics that can be used to measure success of the ACM project and make adjustments to plans as needed
Deriving based on the ACM scope the related training plans to help end-users develop the knowledge and ability required to be successful
Creating feedback mechanisms that will help sustain long term end user adoption
Mentoring and coaching client change teams. *Communicating effectively and collaborating as part of a team of professionals
Facilitate meetings with team and client contacts
Developing and maintaining strong stakeholder relationships within the customer
Establishing and managing client expectations while maintaining a positive, proactive and professional demeanour

Organizational Change Management Consultant Resume Examples & Samples

Candidates need 8 years' experience leading change management impementations for technology groups, teams, oganizations, and/or progams
Candidates need at a minimum a Bachelor's degree in business, IT, Human Services, or other relatd applicable fields
Candidates need to be certified in Prosci
Candidtes need 3 professional references including at least one which demonstrates his/her knowldge relevant to cultural and transformational change in technlogy groups, teams and/or organizations. References have to include
Vendors must provide samples of at least two (2) but no more than four (4) similarly sized projects completed by the candidate in the past ten (10) years that demonstrate their experience in transformational change management
Vendors must demonstrate candidate's prior experience applying organizational redesign change principles, methodologies, and tools at a visionary and tactical level
Vendors must demonstrate candidate's experience in creating buy-in and changing mindsets of staff personnel
Vendors must demonstrate candidate's experience in developing content for a website, or other mass communication vehicles, that articulate the change and solicits feedback
Vendors must demonstrate candidate's experience creating communications plans which positively inform and influence various levels of an organization, including executives, deputy directors, team leaders and individual contributors
Vendors must demonstrate candidate's experience in change management that re- aligned roles and responsibilities to meet the change initiative goals; and
Vendors must provide a narrative written by the candidate proposing a strategy for the following case study: An IT organization supports 100+ applications and a myriad of technologies. The last "new” application was launched five (5) years ago. The new IT trends like mobility, cloud and internet applications have not been adopted. A new CIO has been brought in to change culture and embrace a new way of doing business. Propose a one page strategy to promote cultural and transformational change to support the CIO

Organizational Change Management Consultant Resume Examples & Samples

A minimum of 7 years experience and knowledge of change management principles, methodologies, and tools with the ability to flex within an approach
A minimum of 5 years experience producing organization wide communications and developing communication strategies
A minimum of 7 years’ experience leading large scale organizational change efforts

Change Management Consultant Resume Examples & Samples

Experience with Web-based research
Knowledge of business operations for projects
Knowledge of basic ideas of descriptive statistics, probability, probability distributions, and statistical inference
Knowledge of performance management, collecting data, research and development, and creating alternative scenarios that require innovation to finish projects on time
Knowledge of engineering projects, including project organization and documentation, business organization and legal structure, scheduling, including CPM, and tracking, cost estimating and cost control, bid preparation, contracts, and engineering economics
Knowledge of scheduling and cost estimating using specific applications software and spreadsheets
BA or BS degree in Business
Experience with all Microsoft Office products, and modeling and database tools
Possession of excellent oral and written communication skills to interact and conduct interviews with clients to capture needs and relevant data for analysis
Possession of excellent listening skills
Possession of excellent presentation skills to document interviews and analysis results in concise and organized reports
Secret clearance preferred

Change Management Consultant, Mid Resume Examples & Samples

3 years of experience with organizational transformation, change management, and business process improvement
Knowledge of organizational transformation and change management industry best practices and methodologies
Ability to work directly with mid– to senior–level clients to present ideas and recommendations

Change Management Consultant Resume Examples & Samples

Experience in working and collaborating with project teams
Experience in relationships with Navy or Marine Corps leadership and personnel
Knowledge of strategic communications and change management methodologies and process improvement methodologies
Knowledge of Microsoft Office Suite with an emphasis on PowerPoint
Ability to develop communication products
Experience in working within a science and technology (S&T) or research-oriented environment
Experience with using Microsoft SharePoint 2010
Knowledge of US military culture and operational environment
Possession of excellent interpersonal skills
Business Process Certifications, including ASQ LSS GB Certification

Change Management Consultant Resume Examples & Samples

Leads and implements change management strategy and deliverables required by projects and initiatives
Builds and strengthens collaborative partnerships within Transmission and with other organizations to support successful change management strategies
Develops and delivers strategic engagement plans and communications for Transmission leadership
Responsible for maintaining an effective communications process and managing internal communication channels for the organization
Provides internal communications support in significant event/crisis situations to ensure timely and accurate information is relayed to key stakeholders and the organization
Contributes to a safe and positive work environment that emphasizes safety excellence, human performance and operational excellence
Possesses a strong business acumen and provides subject matter expertise for clients, peers and business partners
Bachelor's Degree WITH 3-5 years of prior equivalent work related experience OR at least 10 years’ experience in lieu of a degree
Post-Bachelor’s degree (e.g., MBA, Master of Science or equivalent)
Three to five years’ experience as department or project change management lead
Demonstrated ability to communicate a vision and obtain buy-in
Demonstrated strong leadership skills
Ability to manage multiple tasks in a fast-paced environment
Ability to adapt and change as business needs change
Data analysis and problem-solving skills
Demonstrated experience and working knowledge of systems and processes

Change Management Consultant Resume Examples & Samples

Ensure that all associates and BPMO led initiatives comply with all Change Management processes and standards
In the context of initiative delivery, ensure a consistent holistic approach to change impacting clients, employees and operational readiness
Lead and ensure overall compliance with the entire Change Management lifecycle ensuring changes are recorded, assessed, evaluated, authorized, coordinated, and closed utilizing KPIs to measure process effectiveness. Bachelor’s degree with a minimum of 6 years of experience in a Project Management, Business Analyst and/or Change Management Role
Ability to manage initiatives serving multiple constituents in a fast-moving, changing environment using sound judgment within tight deadlines
Ability to design and execute measurements to evaluate solution effectiveness and adjust as needed

Change Management Consultant Resume Examples & Samples

Consultants recommend modifications to client systems, policies and procedures, and administrative practices to further business and implementation objectives while supporting the outsourced HR, Benefits and/or Payroll functions
Consultative professional advice may be fee based, depending on the circumstances and client requirements
Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager, particularly as it relates to the preparation and assimilation of the ADP service organization and client transformation in collaboration with the Relationship Manager & Service Managers
Coordinate with other ADP departments and roles within the Comprehensive Services organization
Work as part of an integrated team to address and resolve process, product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, client/service transition to service, and the development of new/revised approaches and techniques
Consultants manage the client relationship with the key administrative stakeholders until the client is transitioned to ADP's Client Service organization following implementation
At least 2 years of successful experience as a Consultant II or equivalent change management positon
Overnight Travel required

Change Management Consultant Resume Examples & Samples

Change management provides strategic and implementation support for the Program
Development and maintenance of change management deliverables, including
Training strategy, plan, content and logistics
Readiness assessments & corrective action plans
Participation in industry/regulatory meetings
Bachelor’s degree or 10 years of prior equivalent work related experience in lieu of a degree
Two or more years of experience in change management role(s) in addition to a degree
Ability to work with a variety of communication styles to obtain and share information to advance change management and project objectives
Experience facilitating meetings/ ability to conduct effective work sessions
Ability to summarize key issues and concepts appropriately for audiences
Experience operating within large scale project/program management organizations
5+ years’ experience in change management work in utilities. Duke Energy experience a plus
Cyber Security experience a plus
Compliance experience (specifically with NERC Critical Infrastructure Protection Standards & Requirements)

Change Management Consultant Resume Examples & Samples

Ability to apply a structured methodology and lead change management activities
Ability to implement and apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
Lead and support communication efforts – Drive and support the design, development, delivery and management of communications
Assess the change impact - Conduct impact analysis, assess change readiness and identify key stakeholders
Ensures business unit readiness as projects deliver
Support training efforts -Provide input, document requirements and support the design and delivery of training programs
Provide support, coaching and mentoring to other project resources to integrate change management as part of project delivery
Develop continuous improvement within the PMO around managing change
Bachelor’s and/or Master’s degree or equivalent
3+ years cross-functional, cross-disciplinary change management
Business process/continuous improvement, change management and project management expertise
General knowledge and ability to apply business practices in the context of project management activities
Experience managing organization change and communication
Strong consulting skills: active listening skills, ability to extract and quickly process key information, summarize key needs or interests of internal customers, and provide targeted and appropriate insights and recommendations
Strong communication and presentation skills: exhibits professional maturity, confidence and competence. Knows how to summarize and communicate the key points and business case for others to effectively and expeditiously make important decisions
Strong interpersonal skills: proven abilities to develop important relationships internally and externally
Ability to influence others (without authority) and move toward a common vision or goal
Knowledge of FTI products, systems, functions (and Business Units), marketing, and/or service policies and procedures is preferred but not required
Other domain-specific knowledge and abilities to be determined
Microsoft products including MS Project, Excel, Word, Access and PowerPoint
May have direct and indirect staff (i.e. project team) supervisor responsibilities

Lead Change Management Consultant Resume Examples & Samples

Experience overseeing the implementation of change management projects, including stakeholder engagement, leadership alignment, organizational readiness & development, knowledge management and culture and communication
Ability to assess change readiness among stakeholder groups, develop implementation activities and deliver communications to obtain awareness, understanding, buy-in and support for change
Proven Consultation skills to assist the client and organization to be able to apply change management in an effective and efficient way
Strong business and process knowledge, strategic and execution experience, independent, critical and abstract thinking, ability to influence without authority, problem solving and more importantly desire to help people at all levels through understanding of human behavior
Effectively presentation skills to multiple levels of employees including Executive level on content & process in order to drive collaboration and gaining support
7 plus years progressive experience in a related field
Bachelor’s degree Business, Information Systems, Organizational Development, Human Resources or Psychology; Bachelor’s preferred

Change Management Consultant Resume Examples & Samples

Support and engage senior leaders
Manage the change portfolio
Bachelor Degree Required
Knowledge of organizational effectiveness and change management principles, methodologies and tools. Strong critical thinking, organizational and prioritization skills, along with the ability to work in an environment of continuous change, requiring re-prioritizing frequently are required for this position. Experience managing organizational and transformational change within a large-scale change initiative
Strong strategic and tactical communication planning and execution skills
Exceptional project management skills in scoping, design and delivery; ability to effectively manage multiple competing priorities with high attention to detail
Strong presentation, verbal and written communication skills with the ability to articulate complex ideas to all employee levels, including senior leaders
Ability to effectively coach and mentor others
Proven ability to influence stakeholders at all levels in an organization and move toward a common vision or goal
Ability to build authentic working relationships with colleagues across functions
Forward-looking with a holistic approach
Problem-solving and root cause identification skills
Advanced proficiency in Microsoft Office applications (e.g. Word, Excel, PowerPoint)

Change Management Consultant Resume Examples & Samples

Culture Change – Shift client’s culture to best support their business initiatives
Next-Gen Communications – social, mobile, video
Project management experience, including project plan development and tracking - 3 YRS CON

Change Management Consultant Resume Examples & Samples

Leading change management planning & execution activities for enterprise-wide initiatives at mid-to-large corporations
Working with client stakeholders to identify changes to processes, systems, technology & organizational structure/hierarchy & incorporate change management activities into all aspects of the project
Creating training programs & communications plans to increase user adoption & seamless transition to new IT systems
Creating metrics to track adoption & proficiency of change management
Leading a cross functional team of change management analysts & consultants
Project management: resource estimation/planning, schedules, risks & mitigation, status reporting
Retail Energy domain knowledge is required

Change Management Consultant Resume Examples & Samples

Develop and execute an overall program/project management and change management strategies around complex client business initiatives by utilizing proven methodologies and techniques
Conduct organizational needs assessments, stakeholder analysis, document business processes and systems, and facilitate the transformation from "current state" to "desired state"
Utilize proven analytical tools for readiness assessments, focus groups, impact assessments, risk assessments, performance metrics, and balance scorecard
Design and deliver communications and stakeholder engagement plans including identification and definition of methods and channels in order to drive the correct behavioral and organizational changes
Manage numerous program and project deliverables across multiple areas of client organization to ensure timely completion within budget
10+ years experience in executing large-scale initiatives including but not limited to organizational change, business process management, systems implementations/conversions, enterprise risk, and operational excellence
Exceptional project/project and change management skills in scoping, designing and delivering business and IT transformational activities
Ability to discuss and champion the business case for change to a business audience, and then plan and execute solutions that are of recognizable value to the business
Experience in leading and supporting transformational activities for large scale ERP (Oracle, SAP) and/or IT systems implementation
Bachelor's degree; Master's degree highly desired
Willingness to commute within the Greater Los Angeles or Orange County marketplaces

Organizational Change Management Consultant Resume Examples & Samples

Leads and facilitates project discovery to define Change Management requirements and strategy
Leads and executes building the Change Management infrastructure and executing Change Management activities, driving IT projects towards high levels of user engagement and adoption
Interfaces and communicates with all levels of client project resources and stakeholders
Minimum 8-12 years of professional experience with Organizational Change Management
Management Consulting and project management experience
Fluent and current on Change Management trends
Proven track record of leadership roles delivering solutions within defined timeframes
Proficient in authoring, editing and presenting Change Management deliverables
Change Management certification preferred

Change Management Consultant Resume Examples & Samples

The Change Management Analyst will support the Change Management team lead in achieving successful change management and adoption objectives
Support the completion of key deliverables, including Change Management Planning, Stakeholder Assessment & Impact Analysis, Communication Planning & Execution, Training Planning, and Metric Monitor & Support Execution
Assist with capturing and managing Change Management related Risks, Action Items, Issues and key business decisions throughout project lifecycle
Provide hands on support with meeting schedules, meeting summaries and presentational content development
Support the documentation of key stakeholder assessment deliverables, communication drafts and training collateral (as required)
Assist with identifying and measuring success metrics and monitoring change results
A solid understanding of how people go through a change life cycle
Prior Big 4 Consulting experience preferred

Organizational Change Management Consultant Resume Examples & Samples

Big 4 or Boutique Advisory experience is required
The Change Lead must have led significant transformational Change Management engagements
Consulting experience or other relevant experience related to successful delivery of change management methodology, stakeholder identification and engagement, sponsorship alignment, communication planning, training/performance support, organizational readiness, job/role/organization design
Experience developing and leading the change strategy
Familiarity with project management approaches, tools, and phases of the project lifecycle
Experience in a delivery role in complex and integrated corporate environments
Ability to work effectively at all levels of the organization and influence others
Excellent active listening, root cause identification and interpersonal skills
Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint
Prosci Certification, Certified Change Management Professional (CCMP), or similar certification a plus

Change Management Consultant Resume Examples & Samples

Has a good working knowledge of outsourcing issues and project requirements addressing HR, Payroll, and Benefits
Services. - Responsible for project initiation activities related to change management
Partner with the client to develop a tailored change management plan that includes communication, training and
Other change management activities
Analyze existing business process and operational needs
This role works in a team environment coordinating closely with the Program Manager and other internal partners
This role contributes to internal continuous process improvement activities as assigned
Lead the development of design documents, materials, activities and tools around change management
Ability to interact with client executives and all levels of management
Ability to define, administer and compile a change readiness assessment
Provides professional consulting/facilitation services in the area of business process and change management best practices
Works and counsels with client on product adaptation and business best practice solutions
Utilizing the COS model; oversees the accurate and timely adaptation of change with the client
Facilitate creation of client-specific process flow charts and templates, roles/responsibility matrix, retain team client procedures, training data and other COS-required documentation
Ability to design new jobs / roles & responsibilities for retained team
Ability to convey ideas in a clear and concise manner
Ability to engage team members in the change effort by increasing awareness, responsibility and commitment
Work closely with the project team to document issues and risks, seek resolution, and document change issues and actions
Participates in establishing and monitoring of client
Travel requirements are 30-50%
Must be able to come into Maitland, FL office M-F
Experience in implementation of ADP or other vendor HRMS and payroll applications; experience with vendor products, ADP's Enterprise Services Group products, services, and methodologies; and/or a combination of 2-3 years experience in a related consulting environment and 2-3 years experience in a relevant industry and/or with systems implementations working with targeted vendor products or systems
Professional certification desirable (PMP, PHR etc)
Experience in the development of change management, including theoretical models, tools, techniques and their applications. Demonstrated ability to write clear, concise, and effective documentation for medium and large projects. Has indepth knowledge at least one module of one of the following vendor products: ADP Enterprise/HRizon, PeopleSoft HRMS, SAP HRMS

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