Citrix Engineer Resume Samples
4.7
(146 votes) for
Citrix Engineer Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the citrix engineer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
DW
D Wilkinson
Dereck
Wilkinson
93240 Reinger Mount
Chicago
IL
+1 (555) 523 3764
93240 Reinger Mount
Chicago
IL
Phone
p
+1 (555) 523 3764
Experience
Experience
Chicago, IL
Citrix Engineer
Chicago, IL
Hegmann-Carter
Chicago, IL
Citrix Engineer
- Collaborate with end-users relative to UAT of newly install applications or application upgrades and patches, shadow user while testing, create run-book by capturing every screen print, obtain user signature, store run-book(s) on SharePoint and thereby eliminating risk to Virtualization Team whereby customer cannot open SEV1 ticket for something that was not UAT'd. UAT documentation is one of the most critical functions to validate customer truly UAT'd each function prior to updating the XenApp or XenDesktop master image
- Implement and manage Appsense profile management for clients connected to the virtual environment
- Implement, manage and support XenApp to provide virtual applications to business users
- Implement, manage and support XenDesktop to provide virtual desktops to business users
- Monitor Service Now requests to create PVS Hosted images for Testing / Validating Business Applications requiring migration to the new environment
- Group Policy Management - 3+ years
- Coordinate with Monitoring and Tools Team to create proactive alerting and console for Citrix Team Tier-1 support
Boston, MA
DOD Clearanced Citrix Engineer
Boston, MA
Greenholt Group
Boston, MA
DOD Clearanced Citrix Engineer
- Develop system architecture to support and improve business operations
- Coordinate system development tasks to include design, integration and formal testing
- Provide guidance to other members of the organization as to security and maintenance best practices pertaining to Citrix platforms
- Develops quality assurance test plans
- Presentation Server, XenApp, XenDesktop, XenServer, Netscaler, Microsoft Application Virtualization, and related technologies. Strong focus on the newer technologies, specifically XenDesktop and VDI
- Confers with project personnel to provide technical advice and resolve problems
- Establishes effective practices for third level support
present
San Francisco, CA
Senior Citrix Engineer
San Francisco, CA
Conn LLC
present
San Francisco, CA
Senior Citrix Engineer
present
- Provide technical assistance and information to other Infrastructure, Application and various vendor personnel
- Exposure to mid and large enterprise application and infrastructure deployment processes, change management, and incident management practices
- Manage Citrix ticket and project queue and follow strict change management guidelines and operate in a secured environment
- Assist in the development of Enterprise policies and directives
- Configure and manage Citrix server policies, profile management and Windows GPO
- A successful candidate will be a self-starter, someone who can work independently, and will be flexible in a fast-paced environment
- Assists with conceptualization, design, and set up of systems architecture and its various components
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Ashford University
Bachelor’s Degree in Computer Science
Skills
Skills
- Ability to translate technical issues into understandable business language for end users
- Knowledge of multiple programming/script languages with proficiency in development of systems and program interfaces
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
- Ability to multi-task while maintaining careful attention to detail
- Good communications skills (verbal and written - English)
- Knowledge of and skills in the following other technologies: VMware vSphere 5, ESXi, vCenter, Active Directory, Windows Server 2008/2012, DNS, DHCP, Networking (subneting & routing), RSA SecureID, HP Blades and Servers, IBM and Compellent Storage, and Juniper and Cisco Switches
- Ability to manage projects and outside resources
- Ability to troubleshoot technical problems related to Citrix XenApp/XenDesktop infrastructure
- Ability to work effectively both individually and within a team environment
- Ability to work with a sense of urgency to meet deadlines and address competing priorities
15 Citrix Engineer resume templates
Read our complete resume writing guides
1
Citrix Engineer Resume Examples & Samples
- SCCM (System Center Configuration Manager)
- Active Directory and Group Policies
- Netscaler or gateway technologies
- Application compatibility with Terminal Servers
- IP Networking skills and QOS
- AppSense Application Manager
- Good communications skills (verbal and written - English)
- Analytical and problem solving
- Team player and flexible in case of on call support and weekends
- Innovative, proactive and customer focused
2
Citrix Engineer Resume Examples & Samples
- Manages the high availability configurations between farms in different data centers
- Manages Disaster Recovery of Citrix environments guaranteeing availability and stability of environment during cut over to standby system
- Knowledge of and skills in the following Citrix technologies: XenDesktop 7.x, Citrix XenApp 6.x, NetScaler Access Gateway, Provisioning Services, and Web Interface
- Knowledge of and skills in the following other technologies: VMware vSphere 5, ESXi, vCenter, Active Directory, Windows Server 2008/2012, DNS, DHCP, Networking (subneting & routing), RSA SecureID, HP Blades and Servers, IBM and Compellent Storage, and Juniper and Cisco Switches
- Ability to manage projects and outside resources
- Proficient with Microsoft Office software including Word, Excel and Outlook
- Effective written, listening and verbal communication skills
- Effective problem solving and organizational skills
- At least four years of experience managing and maintaining all Citrix technologies required
- Citrix Certified Administrator (CCA) and Citrix Certified Advanced Administrator (CCAA) Certification required
- Valid driver’s license required
- Equivalent education and experience will be considered
3
Senior Citrix Engineer Resume Examples & Samples
- 10+ years of experience designing, implementing, managing, and migrating XenApp (4.x, 5.x, 6.x and 7.x) environments
- 10+ years of experience with Citrix Remote Access Technologies
- 10+ years of experience with Microsoft Windows 2000, 20003, 2008, 2012 Server
- 5+ years of experience implementing, deploying, and supporting Citrix NetScaler
- 5+ Years' experience implementing, deploying, and supporting Citrix XenDesktop and Citrix Provisioning Services
- Extensive and proven knowledge of Citrix technologies: XenApp 4.x & 5.x, 6.x, 7.x and , Provisioning Services, Citrix NetScaler/Advanced Access Gateway,Web Interface and EdgeSight
- Working knowledge of the following technologies: Server 2003, 2008, 2012, Windows XP, Windows 7, and Windows 8.x
- Extensive knowledge of Internet Explorer and other browser configurations
- Strong background with: Microsoft SQL Server, IIS, Active Directory Policy Management, SAN, and NAS
- Experience with PowerShell, VBScript, DOS batch
- Experience with VDI Using Citrix (XenDesktop) and or VMWare (View, Horizon) technologies
- Extensive and proven knowledge of Microsoft Certifications: CCA, CCEE or CCIA; Microsoft; and, VMWare
4
Senior Citrix Engineer Resume Examples & Samples
- Configure and manage Citrix server policies, profile management and Windows GPO
- Package software applications using Citrix profiler and other application virtualization technology on hosted desktops
- Configure and manage XenApp Web Interface and StoreFront
- Lead the evaluation for technical and business applications overseeing the installation and testing of application
- Configure and manage Citrix NetScaler and Secure Gateway
- Configure and manage of Citrix EdgeSight monitoring
- Application deployment using Windows Installer (MSI) and Transform (MST) package and resolve runtime application faults/errors
- Server provisioning utilizing VM (image) and Citrix (PVS) technology
- Provide comprehensive documentation of system builds and application installations and cross train first and second level support including overseas operation (India)
- Lead the evaluation of technical and business applications including the installation and testing of application from QA, DEV to Production
- Manage DFS and DFSR assets on Windows file servers and EMC NAS
- Execute software deployments for AppDev groups across the enterprise
- Manage Citrix ticket and project queue and follow strict change management guidelines and operate in a secured environment
- Participate in Tier-3 monthly on-call rotation and proactively monitor e-mail communications to the Citrix and application distribution
- Bachelor’s degree in Computer Science or equivalent computer related field, experience in Financial sector preferred
- A minimum of 5+ years of experience working in a large scale Citrix infrastructure and experience in administrating a highly available multi-platform/site Citrix environment
- A minimum of 5+ years of progressive experience administering enterprise applications hosted across LAN and WAN configuration, Experience in VDI deployment is a plus
- 5+ years of relevant, hands-on experience supporting Windows Server 2008(R2) in an Enterprise Environment
- Required XenApp 5.0/6.5 knowledge
5
Senior Technical Specialist Citrix Engineer Resume Examples & Samples
- Consult, engineer and support XenApp 4.5/6.5/7.6 platforms
- Build relationship with CIO streams for engineering changes into Citrix environment
- Provide consulting services for project intake and support initiatives
- Provide 3rd level Citrix XenApp and XenDesktop support
- Maintain XA platforms in line with SLA agreements
- Provide assistance and consulting services for the Citrix Intake team
- Draft diagrams as required
- Handle project related initiatives involving XenApp platforms with minimal direction
- Address vulnerabilities and patching related activities related to XenApp, XenDesktop and Windows platforms
- Possesses a university degree/college diploma and/or industry specific designations/accreditations and/or 5+ years of technical experience IT environment
- Possess significant knowledge in XenApp, XenDesktop, Netscaler and PVS platforms
- Possess significant knowledge in Windows 2008 and 2012 Operating Systems
- Possess significant knowledge in Juniper SSL VPN platforms
- Possess significant knowledge in LAN/WAN technologies
- Solid understanding of BMO IT standard operating systems, applications, associated tools, and networks
- Applied knowledge of the Application Development Process/Cycle
- Solid analytical and planning skills
- Solid reporting skills
- Sound facilitation and negotiation skills
- Solid organizational and Time Management skills
- Ability to see broader picture for potential for cross impact
6
Citrix Engineer Resume Examples & Samples
- Design, document, deploy and maintain infrastructure solutions based on Citrix best practices
- Senior Subject Matter Expert on Citrix Infrastructure including Architecture, Engineering, Testing, Deployment, DR, Backup and HA
- Minimum of eight years of Citrix experience
- Lead efforts related to designing, planning, enhancing, and testing all distributed systems platforms used throughout the enterprise including base-lining current systems, trend analysis and capacity planning as required for future systems requirements
- Lead technical assessment, research, and testing of new technologies as requested using client server design, automation, and scripting best practices and procedures
- Analyze information to determine, recommend, and plan the use of computers and peripheral equipment, or modifications to existing equipment and systems that will provide capability for proposed project or work load, efficient operation and effective use of allotted resources
- Responsible for third-level technical support of Client Server systems providing expert problem analysis and resolution in a timely manner
- Participate in all areas of technology management, systems development or systems implementation as assigned
- Bachelor's degree in Computer Science or relevant field, or equivalent education and related training
- Eight years of experience with distributed systems in Information Technology
- An extensive understanding of applied enterprise computing technology
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
- Thorough knowledge of data flow, mainframe/client server systems, problem analysis and systems tuning. Adept with network interfaces and technologies
- Knowledge of multiple programming/script languages with proficiency in development of systems and program interfaces
7
Citrix Engineer Resume Examples & Samples
- Architect and implement design improvements to the XenApp environment as newer versions are released
- Architect and support of the XenDesktop environment to support Remote users and BYOD initiatives
- Create application packages on a weekly basis to be deployed to the environment while maintaining a single image to support
- Design process improvements that will allow customers to clearly define requirements to have applications added to the Citrix environment
- Maintain monthly capacity planning reports
- Support M&A by designing and setting up additional Citrix Farms to support new applications
- Supporting and performing upgrades to the Citrix Access Gateways globally
- Effectively support all DCI Citrix and Windows infrastructure 24*7 by maintaining the Citrix environments at appropriate patch level, responding to and resolving all trouble tickets within the stipulated SLA time
- Clearly understand the root cause of all the outages and take remediation steps to prevent the recurrence of the problem
- Provide training and documentation to Tier1 and 2 folks so they can provide better support to our user community
8
Senior Citrix Engineer Resume Examples & Samples
- Secure Access Gateway
- App Packaging (App-V)
- Citrix Profile Management
- Citrix Studio
- Citrix Director
- EdgeSight or HDX Insight
- DHCP Management
- Server Operating Systems – Win2003, Win2008, Win2012
- Server Optimization and Hardening
- Prior experience with enterprise ticketing systems, such as Service Now
- 7+ years Systems Administration experience (Windows)
- Technical Writing and Documentation Skills
- Experience using a Proven method for Compliance reporting
- NetScaler MDX as well as SDX
- Understanding Citrix Printing Concepts
- Audio / Video Playback (training)
- App Publishing to VDI sessions through Receiver
- App Assignment (User, Grp, OU)
- Platform design XA/XD
- Hypervisors – VMware and Hyper-V
- Bare Metal – Dell, HP and VCE vBlock
- Bootstrap Management
- Master Image Creation
- Master Image Modification – Persistent and NonPersistent machines
- Additional certifications; Citrix Certified Advanced Administrator (CCAA), Citrix Certified Enterprise Engineer (CCEE) or Citrix Certified Integration Architect (CCIA) certification
9
Senior Citrix Engineer Resume Examples & Samples
- Experienced with Virtual Center administration and Backup/recovery
- Experience in PCI and Sox compliance environments desired
- Writing Power shell scripts to accomplish day to day system administration tasks
- Experience with storage concepts related to EMC technologies
- Experience Windows and VMware updates, and patching
10
Senior Citrix Engineer Resume Examples & Samples
- Citrix Engineering Experience
- Candidates must have Citrix Server engineering experience as they will be responsible for building out Citrix Server Farms and other aspects related to the infrastructure
- Windows Server Engineering Experience
- Candidates must have Windows Server engineering experience because they will be responsible for building various components of the Citrix farm which includes building and configuring Windows servers
- Private Cloud Engineering Experience
- Candidates must have VMWare engineering experience because they will be responsible for building, maintaining, and supporting components of the VMWare environment
- Bachelor's degree in Computer Science, Information Technology, or other job-related degree
- 5 years of Citrix engineering experience is required
- Extensive experience with installation, configuration, management, and troubleshooting on a large Citrix server farm
- In-depth knowledge of Citrix XenApp 4.5/6.5
- Experience with XenDesktop is preferred
- Experience installing and configuring Citrix XenApp/Desktop
- Experience implementing applications in Citrix XenApp
- Experience with VMWare
- Experience performing Windows 2008 or 2012 server builds
- Strong knowledge of Microsoft Terminal Server including rights and security configuration in a multi-user environment
- Experience with Citrix Web Interface and Citrix StoreFront
- Analytical thinking and experience with data analysis tools and methodologies
11
Citrix Engineer Resume Examples & Samples
- Participate in the design, build and support of XenApp/XenDesktop/VDI environments
- Participate in the design, build and support of Netscaler access
- Provide technical expertise for multiple programs and projects running within the VDI and/or XenApp environments
- Support Incident management with technical capability to lead any incident through to resolution
- Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
- Ability to participate in an on call rotation for off hours support and escalations
- Extensive experience with designing, implementing, and supporting Citrix XenApp, particularly with versions 7.5 and newer
- Extensive experience with designing, implementing, and supporting Citrix XenDesktop, particularly with version 7.5 and newer
- Experience with designing, implementing, and supporting Citrix Netscaler, particularly with version 10.1 and newer
- Extensive experience with designing, implementing, and supporting other Citrix systems (Storefront, Provisioning Services, Director, Studio, Citrix Universal Printing Server, Profile Managment, etc.)
- Extensive experience with Windows Server 2008 R2 and 2012 R2 particularly Remote Desktop Services and Application servers in an enterprise environment, as well as Group Policy
- Experience working with VMWare vCenter as a hypervisor and managing virtual machines
- Experience setting up, configuring, and supporting thin clients (HP/Wyse preferred)
- Experience with installation, configuration, and support of key business applications running in a virtual environment
- Experience working with security team for vulnerability assessment and remediation on application and web servers
- PowerShell scripting experience related to managing XenApp, XenDesktop, vCenter, and Windows server OS functions
- Experience with Microsoft AppV and/or AppSense is a plus
- Solid understanding of foundational IT components including Networking, Load Balancing, various Operating Systems, SAN/NAS storage, Vmware ESX 5.5, x64 hardware
- Ability to work successfully with others in large and small teams. Ability to motivate and inspires others to perform at a high level, taking appropriate risks, and accepting personal accountability for actions and decisions
- Strong oral and written communication skills and ability to transform technical knowledge into business language (e.g. reports, presentations, etc.)
- 3 - 5 years in a Citrix Engineering role with strong experience supporting an enterprise environment with over 5,000 users
12
Citrix Engineer, Senior Resume Examples & Samples
- 6+ years of experience with designing and administering a Citrix XenDesktop Environment
- Experience with Citrix Provisioning Services
- Experience with managing Windows 2012 and 2008 R2 server and Active Directory 2012 and 2008 R2 and with best practices tied to security, performance, hardware, networking, scripting, and backup and recovery
- Experience with server hardware, storage, and virtualization technologies
- Knowledge of information assurance practices, such as Security Technical Implementation Guide (STIG) and Gold Disk
- Experience with designing and managing Dell EqualLogic Storage Area Networks, including LUN creation, zoning, and multi-pathing
- Experience with designing, deploying, and managing Active Directory domain services, such as DNS, DHCP, Remote Desktop Session Host, DFS, Microsoft Failover Clusters, and Microsoft NLB Clusters
- Microsoft, VMware, Citrix, and other industry certifications preferred
13
Citrix Engineer Resume Examples & Samples
- Translate customer requirements and perform installations, configuration changes, and maintenance of hardware, firmware, operating systems, and software
- Develop and maintain scripted and automated tools for management of the Windows environment
- Analyze business and user requirements to design and deliver appropriate technical solutions
- Develop and maintain automated procedures and technical documentation for system implementation, auditing, and software distribution
- Work closely with internal sales and services teams
- Possess strong Presentation and Customer Service Skills
- Participate in system performance tuning and technical troubleshooting sessions as needed
- NetScaler SDX/MPX/VPX
- Cloud deployment in both public and private Clouds
- Xen Desktop 7.5 design, deploy and management
- Provisioning Services and Machine Creation Services
- XenApp 6.5 and 7.5
- Web Interface/StoreFront
- Must be a windows server OS expert
- Enterprise level Single Sign-on experience necessary
- Experience with Enterprise level concepts and implementations
- Understanding of network topologies and datacenter concepts
- VMware vSphere
- Trouble shooting XenApp, Xen Desktop, Xen Server and Net scaler
- Trouble shooting infrastructure: SQL, DHCP, DNS Active Directory Users and Computers
14
Senior Citrix Engineer Resume Examples & Samples
- Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, and related IT disciplines
- At least 12-14+ years of progressive experience in mobile device engineering or software engineering
- Relevant IT certifications
- Experience in development of mobile platform or middleware, implementation of solutions in either iOS, Android, BlackBerry or all of the above
- Storage experience utilizing NetApp or similar solution
- Experience with Citrix products that include, but are not limited to NetScaler, XenMobile, XenApp, XenDesktop, and XenServer
- Strong Layer 2/3 network background to include familiarity with firewalls
- Experience/working knowledge of VLANS, DNS, Active Directory, GPO’s, DHCP, TFTP, and PKI Certificates
- Experience in analysis and resolution of technical performance issues and other limitations
- Experience in providing support to Operations personnel and customers
- Experience in debugging performance issues
- Minimum of eight (8) years’ experience in deployment and support of large-scale IT systems
- In-depth technical experience with iPhones and iPads
- Strong and demonstrated oral and written communication skills with experience working directly with senior management officials, project management team members, and technical staff members
- Strong organizational skills; ability to manage multiple tasks in a fast-paced environment with competing priorities and quick turnaround deliverables
- Ability to focus on delivery of products and services on time
- Relevant Citrix-related certifications
- Experience supporting a global MDM architecture; supporting 10,000+ users
- Demonstrated experience in enterprise security software development
- Experience with MDX Toolkit or similar technology used to wrap and deploy apps
15
Citrix Engineer Resume Examples & Samples
- Advanced knowledge relative to administration, engineering, and implementation relative to virtualization in the following areas; Citrix XenApp 6.5, XenDesktop 7.X, Provisioning Server 7.X, Store Front, Web Interface 5.X, License Server, APPDNA 6.X to 7X
- Virtualization Engineers will have extensive knowledge and understandings of the infrastructure architecture and global standards
- Apply Virtualized engineering skill sets to provide solutions for specific projects and in general to improve the efficiency and effectiveness of the Virtualized environment
- Knowledge of Citrix Netscaler and Access Gateway would be beneficial
- Enforce Application Lifecycle Management Framework
- Work with Application Business owners to utilize the Application Lifecycle Framework and collaborate closely with Desktop Engineering packaging team to ensure standards
- Maximize number of applications per XenApp virtual disk to maintain a least # of images possible
- Collaborate with Anti-virus team to maintain best practice exclusions for XenApp, XenDesktop, Appsense, Provisioning Servers, and Windows 7 virtual operating systems
- Collaborate with Application Business owners to onboard new applications to the virtual desktop environment
- Act as Tier-3 escalation for Citrix Administrators (Tier-2)
- Utilize Powershell Programmer Interface for Provisioning Services to automate joining servers to existing farms and further automate and streamline processes for PVS using Powershell
- Create and maintain PVS Master Target Devices
- Collaborate with patching team to patch XenApp and Windows 7 VDISKs hosted by Provisioning Services
- Monitor Service Now requests to create PVS Hosted images for Testing / Validating Business Applications requiring migration to the new environment
- Coordinate with Network Engineering Team to create, manage, and monitor PVS TFTP Virtual Servers and boot.iso behind dedicated Netscaler VIPs removing that functionality from PVS
- Implement new application installs and application patches to multiple PVS hosted VDISKs daily – 42,000 users with 3000+ business applications
- Utilize Microsoft System Center Configuration Manager (SCCM) 2012 to deploy Business Application MSI packages to virtualized XenApp images streamed utilizing Citrix Provisioning Servers
- Coordinate with Desktop Engineering Packaging team to obtain new MSI applications ready for deployment
- Provide Tier-3 support for existing, large, global dispersed, 65 Citrix Farms with legacy applications while adhering to a strict migration methodology to eliminate all legacy farms
- Collaborate with Desktop Engineering team to co-manage Microsoft APP-V packages streamed to XenApp and XenDesktop utilizing Microsoft 2012
- Create and manage XenApp Worker Groups and corresponding AD Groups or OU's to create application Silo's where deemed necessary
- Coordinate with Monitoring and Tools Team to create proactive alerting and console for Citrix Team Tier-1 support
- Coordinate with Tier-4 to create, maintain, and maximize use of Citrix Policies for XenApp and XenDesktop end-users
- Coordinate with Tier-4 to create, maintain, and streamline Group Policy Objects and settings for each layer under the dedicated Citrix OU
- Migration of applications from legacy Citrix farms from XenApp 5.0 to XenApp 6.5 read-only standard mode PVS images
- ITIL Processes - Change, Incident and Problem management
- Provide maintenance engineering work of the Virtualized environment. This is an ongoing process that involves updates on a global scale as well as high impact issues that need immediate resolution
- Develop and implement testing procedures for all changes in the Virtualized environment
- Supervise all testing and review and approve all test results in the Virtualized environment
- Participate in technology support teams consisting of IT architects and global/regional/local infrastructure engineers to ensure that architectures developed meet regional and local business requirements
- Review final technical designs from Tier-4 for local, regional, and global implementations of any technology within the Virtualized environment and determine the impact of such changes
- Review complex critical application and infrastructure environments and ensure appropriate lifecycle viability and support. Ensure existing environments are appropriately engineered and provisioned and with the operational teams to address problem areas
- Collaborate with technical writers creating, developing and updating documentation library, including but not limited to Best Practices, and procedures Documents, and Installation Documentation
- Work to prevent/minimize application/front-end/system/interface outages and interruptions
- Establish and maintain mutual beneficial relationships with Application Development, Capacity Management, Help Desk, Desktop Engineering Packaging, Change Management, Incident Management, and further identify dependency teams required for success
- Collaborate with all IT Towers relative to virtualization to improve efficiency, create and document streamlined processes, coordinate with Capacity Management to maintain CMDB (Configuration Management Database); and
- Collaborate with end-users relative to UAT of newly install applications or application upgrades and patches, shadow user while testing, create run-book by capturing every screen print, obtain user signature, store run-book(s) on SharePoint and thereby eliminating risk to Virtualization Team whereby customer cannot open SEV1 ticket for something that was not UAT'd. UAT documentation is one of the most critical functions to validate customer truly UAT'd each function prior to updating the XenApp or XenDesktop master image
- Minimum of 10 years of experience in progressive roles from Administrator, to Engineer
- Advanced knowledge relative to administration, engineering, and implementation relative to virtualization in the following areas; XenApp 6.5, XenDesktop 5.X to 7.X, Provisioning Server 7.X, Store Front, Web Interface, License Server, APPDNA 6.X to 7X
16
Citrix Engineer Resume Examples & Samples
- Stewardship of all Citrix technologies and services. This involves the ability to design, implement and clearly document the lifecycle
- Acts as a technical lead for implementation of new projects and ensures optimal server configurations. Creates optimal server infrastructure in support of new applications by researching and recommending hardware / software technologies in support of application requirements
- Provides effective support by researching / analyzing issues / requests to determine server (hardware and software) / application related implications, effectively communicating with all impacted parties and by troubleshooting and resolving issues with a sense of urgency to minimize any system downtime
- Develops monitoring and reporting that clearly defines performance and capacity metrics which enable management to make clear decisions based on defined measurements that are fact-based
- Ensures optimal performance of all Citrix infrastructure and delivery servers by proactively conducting ongoing performance monitoring and by tuning / adjusting as necessary
- Enhances functionality of systems by developing and modifying scripts to automate system processes
- Effectively maintains all Citrix systems by performing maintenance patching and application upgrades (including operating system and various applications) as needed
- Provides support to application developers / programmers by providing technical knowledge and guidance
- Ensures server security integrity by reviewing and implementing server policies within the system
- Typically requires bachelor’s degree or equivalent and 10 to 12 years of related experience
- Minimum seven (7) years engineering experience
- Minimum 2 years experience with Citrix products XenApp, XenDesktop, XenServer, NetScaler
- Minimum three (3) years experience managing various Citrix infrastructures, with progressive increase in responsibility
- Citrix Certified Expert Virtualization. (CCE-V)
- Current Microsoft Certified Systems Engineer (MCSE)
- At least four (5) years hands on experience with Server or Desktop virtualization
- U.S. Citizenship due to nature of government contract
- Knowledge of, and hands on experience designing and deploying application packaging, streaming and deployment into XenApp, XenDesktop or traditional desktop space adhering to standard release processes
- Knowledge of, and hands on experience deploying and supporting Microsoft Windows Server 2003, 2008 and 2012 operating systems
- Familiarity with diagnostic and administrative tools
- Strong problem-solving skills and ability to analyze possible solutions using standard procedures
- Effective customer service skills
- Able to respond to non-standard requests from internal and/or external customers and investigate to identify possible solutions
17
Manager, Citrix Engineer Resume Examples & Samples
- Bachelor Degree holder in Computer Science or other relevant discipline
- Minimum 5 years of relevant working experience in complex server related technologies
- Extensive technical knowledge of Citrix Presentation Server
- Extensive experience working with Citrix application delivery systems, including application virtualization and application streaming, Citrix Presentation Server Console, Citrix Access Suite Console
- Experience managing large enterprise level Citrix server farms 100+ servers
- Experience implementing XenApp is required
- Experience in Citrix Integration with Active Directory with understanding of Group
18
Citrix Engineer Resume Examples & Samples
- IT support relating to technical issues Involving Microsoft's Core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware
- Improve customer service, perception, and satisfaction
- Ability to work in a team and communicate effectivity
- Escalate service or project issues that cannot be completed within agreed service levels
- Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
- Develop in-depth of the service catalog and how it relates to customers’ needs
- Document internal processes and procedures related to duties and responsibilities
- Responsible for entering time and expenses in ConnectWise as it occurs
- Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
- Work through project tickets and phases in ConnectWise as assigned by a Project Manager
- Enter all work as service or project tickets into ConnectWise
- Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry
- Perform any and all other duties to the best of one's ability as assigned by supervision
- Required rotational support of the On Call Duty Policy as scheduled (after hours and weekends)
- Knowledge, Skills, and/or Abilities Required
- 4 year College Degree (preferred) in Computer Science, Management or other formal
- Technical Academic diploma program or related studies
- Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, CSSA, Cisco CCNA, or VMware VCP
- 5+ years of IT system administration or related experience
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer care
- Diagnosis skills of technical issues
- Ability to multi-task and adapt to changes quickly
- Technical awareness: ability to match resources to technical issues appropriately
- Service awareness of all organization’s key IT services for which support is being provided
- Understanding of support tools, techniques, and how technology is used to provide IT services
- Typing skills to ensure quick and accurate entry of service request details
- Self-motivated with the ability to work in a fast moving environment
- Database knowledge/SQL queries helpful
19
Senior Citrix Engineer Resume Examples & Samples
- Provision, build and maintain Citrix infrastructure in a multi-customer environment
- Provision, build and maintain the infrastructure services, and supporting systems for Citrix environments
- Provision, build and maintain the monitoring and alerting infrastructure in a multi-customer environment
- Engineer, Troubleshoot, Migrations from existing customer landscapes into our environment
- Respond to and resolve 1st and 2nd level incidents and problems across customers' infrastructure within agreed SLA's and change management processes
- Deliver Citrix infrastructure in line with enterprise standards, principles and policies
- Support continuous improvement initiatives within the Infrastructure and Applications areas
- Implement pro-active preventative maintenance processes and procedures
- Maintain operational documentation including configuration management database
- Troubleshoot Complex issues to provide RCA on demand for customer incidents
- Manage ticket queue in coordination with team members
- Coordinate vendors and internal teams for hardware maintenance and troubleshooting
- Participate in 24/7 on-call support rotation
20
Citrix Engineer Resume Examples & Samples
- 6-10 years of IT experience
- 5-7 years of relevant experience in Citrix/XenApp & VDI Administration with multiple sites and farms
- Strong technical knowledge on MS operating system (Windows 2003 & 2008)
- Good Knowledge on Xenserver
- Knowledge on Citrix provisioning service
- Strong knowledge on Active directory, DNS and DHCP
- Expert on all versions of Citrix (Metaframe XP/Metaframe 1.8/Metaframe 3.0/Presentation server 4.0 / Presentation server 4.5) and strong knowledge of Citrix Secure Gateway / Web Interface / Netscaler, Nfuse) and the communication between them and Citrix farm
- Capable to resolve the security based problems on Citrix
- Strong knowledge on Citrix/XenApp & VDIs
- Knowledge of methodologies for developing, building and configuring a Citrix Farms
- Perform installations and configuration of different version of Citrix
21
Citrix Engineer Resume Examples & Samples
- Design, implementation, and support services for Microsoft related technologies
- Windows Server, Exchange, SQL, SharePoint
- Engineer and implement system solutions for customers using technologies that meet their needs
- Implement and support disaster recovery solutions
- Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
- Remote access solution implementation and support: VPN, Terminal Services, and Citrix
- System documentation and consulting services to include system reviews and recommendations
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Ability to work in a team and communicate effectively
- Required rotational support of the On Call Duty Policy as scheduled
22
Senior Citrix Engineer Resume Examples & Samples
- Responsible for the development of Citrix system architectures and designs for IT projects
- Must be able to research, analyze, evaluate and integrate as necessary new and emerging technologies in order to find ways to deliver a superior IT environment to the DOS in a cost effective and secure manner
- Will support the continuing goal of incorporating these innovative technologies into the Department’s equipment modernization program
- A successful candidate will be a self-starter, someone who can work independently, and will be flexible in a fast-paced environment
- PRIMARY RESPONSIBILITIES
- Architect, design, develop, and deploy Citrix virtualization technologies for 30,000 users
- Act as the technical team lead for Citrix integration projects
- Work with customers to determine their functional needs
- Translating customer needs into hardware/software requirements for existing or new hardware/software applications
- Provide Tier III support to deployed systems
- Assist in the development of Enterprise policies and directives
- Participate in functional or user acceptance testing to ensure final product meets intent of customer's needs
- Conduct Technical Exchange Meetings
- Reviewing and documenting functionality of existing legacy applications
- Create test plans, installation guides, technical specifications, white papers as required
- Communicate regularly to government POCs regarding project activities and status
- Bachelor’s Degree in related field
- Experience with thin/zero client deployments (5000 users or more) with a Citrix back-end
- Experience architecting, designing, and implementing Citrix solutions
- Experience configuring and installing Citrix NetScalers
- Citrix Certified Integration Architect (CCIA) certification
- Server virtualization and domain experience
- Experience leading system integration projects as the technical lead
- Department of State Experience
23
Citrix Engineer Resume Examples & Samples
- Execute to the Managed Services business plan and strategies
- Support, maintain and manage the technical aspects of a managed solution and ensure contracted service level agreements are met. Perform proactive activities such as health-checks, documentation updates, and performance reporting. Identify development opportunities for continuous process improvement. Test new software versions and patches for release, suitability and problem resolution
- Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations
- Develop reports, designs and specifications together with technical documentation and operational procedures. Liaise with business stakeholders as required. Actively participate in the brainstorming, definition and articulation of new services being considered for customers
- Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner, either remotely or onsite, utilising field engineering resources where required
- Assist with project delivery. Facilitate operational handover
- Manage vendor operational support activities and develop vendor support relationships
- Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork
- Assist colleagues and contribute to the quality and values of Dimension Data
- Drive a proactive culture to reduce common causes of operational problems
- Maintain currency with respect to appropriate system technology changes and advances, and IT trends
- Understand the requirements of being part of a 24x7 on-call operation
- Manage all aspects of Citrix XenApp\XenDesktop including and not limited to
- Manage Citrix Policies
- User Profiles
- Manage sessions, sites and end users with Director etc
- Manage Printing (ThinPrint)
- Manage Provisioning services
- Perform maintenance tasks once a month
- Reporting: Weekly Team reports and Monthly CARE reports
- Weekly standby
- 3-5 years in a Systems Engineer or Systems Administration role
- Knowledge and experience on Citrix Technologies, including and not limited to
- XenApp,
- XenDesktop,
- XenMobile,
- NetScaler,
- Cloud Bridge
- XenServer etc
- Microsoft MFA(Knowledge only)
- Zscaler
- Citrix Print Queues
- Experience working in a multiplatform environment
- Solid application knowledge experience
- VMware, Hyper-V, XenServer, Networking, and Storage experience will be an added benefit
24
Citrix Engineer Resume Examples & Samples
- At least five (5) years’ experience supporting and implementing technology environments
- Good communication (oral and written) and interpersonal skills
- Able to solve a range of problems in stressful situations
- Able to analyze possible solutions and assess each using standard procedures
- Able to effectively explain information and influence others in straightforward situations
- Able to effectively prioritize own work to meet changing deadlines
- Provide after-hours and weekend on-call support for service-related issues
25
Citrix Engineer Resume Examples & Samples
- Acquire, maintain, and expand knowledge of relevant infrastructure product offerings
- Work closely with vendors to define/modify existing systems, infrastructure software and processes as required
- Participate in projects to enhance the quality and efficiency of infrastructure solutions
26
Citrix Engineer Resume Examples & Samples
- Deploy new application releases to the Citrix environment
- Be on standby on weekends for Sev 1 engineering escalation related to the Citrix environment
- Work with other teams supporting the Citrix technology to resolve issues (Wintel/Database/VMWare/Network)
- Deploy and configure new Citrix environment
- Manage engineering level escalations for high severity incidents
- Participate in design discussions and propose solutions in-line with Citrix enterprise architecture
- Good knowledge in enterprise storage arrays
- Citrix CCA-V certification is mandatory
- Knowledge in App-V, NetScaler is an added advantage
- Other certification in VMWare, EMC and ITIL is an added advantage
27
Citrix Engineer Resume Examples & Samples
- Experience with server and data center infrastructure technologies
- Experience in an enterprise infrastructure environment
- Well versed with Microsoft Windows Server Operating Systems Server 2008 and 2012, Active Directory, DHCP, DNS
- Extensive hands on experience with Citrix
- Proven hardware/software troubleshooting experience and application support experience
- Must be able to install, configure, test and maintain operating systems, application software, and system management tools
- Will assist with the creation and maintenance of documentation as it relates to system configuration, mapping, processes, and service records
28
Citrix Engineer Resume Examples & Samples
- Recommend the packaging software and releases to meet corporate standards
- Provide consulting support for any updates and installations of infrastructure components
- Delivering and test technology software products
- Working with the Deep Support and Delivery teams to install Citrix components
- Working with various teams to ensure software installation with minimum disruption
- Thoroughly document customer/Application requirements for proper accounting of activity
- May be required to thoroughly evaluate and document Active Directory group policies
- Completing detailed documentation regarding the software building and release process
- Providing guidance to the Citrix support engineers for deep level issues
- Working with end user profile and/or printer issues
- Engaging with the vendors for Citrix and Microsoft related issues including debug sessions
- Evaluating new updates and releases as they are released
- Ability to design and make architecture changes as necessary to support the evolving product
29
Citrix Engineer Resume Examples & Samples
- Presentation Server, XenApp, XenDesktop, XenServer, Netscaler, Microsoft Application Virtualization, and related technologies. Strong focus on the newer technologies, specifically XenDesktop and VDI
- Setup, configure and maintain Citrix based computing environments to support research projects
- Provide guidance to other members of the organization as to security and maintenance best practices pertaining to Citrix platforms
- Provide written project requirements, design specifications, implementation plans and project schedules to the Project Review Committee based on provided requirements
- Research and provide input on new and upcoming technologies and determine how they can be leveraged within the organization
- Coordinate system development tasks to include design, integration and formal testing
- Confers with project personnel to provide technical advice and resolve problems
- Serve as a technical resource for Business Units, Store Systems, and other groups in the development of standards, system design, and integration
- Develop system architecture to support and improve business operations
- Develops quality assurance test plans
- 5-7 years of Citrix Systems Engineer Experience
- Microsoft Technologies to include Operating Systems, Messaging Systems and Applications
- Multiple Shell Scripting Tools
- Network, Wireless Communications
- Experience with POS Systems and Retail system knowledge is a plus
30
Citrix Engineer Resume Examples & Samples
- Interface with application owners to ensure smooth installation of applications
- Contribute to technology roadmaps and strategies
- Provide support for enterprise-level designs for key global initiatives and following those through to implementation through collaboration with project, engineering and support teams
- Must be able to work in a team environment with a "can do" attitude capable of overcoming difficult challenges
- Interface with internal Security Governance to insure adherence to McKesson Specialty Health / US Oncology Network security policies and procedures
- Commitment to McKesson’s ICARE and ILEAD
- Thoroughness with excellent attention to detail and follow-through
- Self-Starter that requires minimal supervision and can provide oversight for any assigned projects or tasks
- Service oriented mentality with focus on customer services
- Proactive, Self-motivated, and goal oriented
- Advanced knowledge of Citrix XenApp 6.5, AppSense, PVS and VMWare imaging
- Thorough understanding of Windows Server 2008 R2 and Server 2012 R2
- Must have a thorough understanding of monitoring best practices
- Experience with ITIL
- Experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Clustering ; Physical Server architecture; Virtualization Technologies (e.g. VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies
- A thorough understanding of infrastructure architecture governance. Experience in managing such governance in an outsourced engagement is a plus
- Good understanding of the organization's goals and objectives
- Desired experience working in a regulated environment
- Citrix Certified Professional Preferred
- 3+ years of experience working with Microsoft Identity technologies
31
Citrix Engineer Resume Examples & Samples
- Provide Citrix XenApp expertise, technical support, implementation assistance and on-going maintenance to the Enterprise Citrix infrastructure and applications
- Provide Team Members, Management, Project Stakeholders, updates on the current status of incidents, changes and requests
- Provide Expert level (Tier 2) troubleshooting of Citrix user access, system availability for the core infrustructure of Windows 2003, Windows 2008 and Windows 2012 Server Operating Systems
- Provide day-to-day oversight of the Citrix infrastructure environment, with a focus on continuous service improvement. Respond to monitoring alerts and identify areas which could be improved
- Collaborate with colleagues and peers in the development and implementation of strategic plans for supporting the company’s infrastructure environment
- Research, analyze and recommend changes to meet system growth and to stay in line with the best practices guildelines
- BS degree in Information Science/Computer Science/Software Engineering/Business preferred
- Citrix Certified Professional (CCP-V) required
- MCSE certification preferred
- ITIL certifications a plus
- 2-4 Years progressive technical hands-on experience with XenApp and Windows Systems Engineering / Administration
- Detail-oriented and organzized indivdual with excellent analytic and problem-solving abilities and the ability to manage multiple priorities at once
- Demonstrated experienced in sucessfully administering IT infrustructure in a large-scale high paced XenApp Enterprise environment
- Exceptional knownledge of Netscaler implementation and administration
- Exceptional knownledge of Excel (formulas, graphing, pivot tables)
- Excellent working knowledge of High Availability and Disaster Recovery architecture
32
Citrix Engineer Resume Examples & Samples
- Develop and document an integrated test plan for certification of technology solutions and application design in compliance with existing best practices
- Support patching and incident and problem management activities
- Enables environment sustainability through technology training and development of user guides and knowledge artifacts
- SME in support and maintenance of Citrix NetScaler 11.0 and later
- Extensive experience in supporting & maintaining Citrix VPN environments
- SME in supporting and maintaining Citrix XenApp 7.6 and later environment
- SME in supporting and maintaining Citrix XenDesktop 7.6 and later environment
- Hands on experience supporting & maintaining Nutanix appliances
- Hands on experience supporting and maintaining RES profile manager application
- Hands on experience sequencing, supporting and maintaining Microsoft App-V applications
- Hands on experience supporting and maintaining Windows 10 operating system
- Expert knowledge in development/PowerShell scripting related to customizing Citrix solutions
- Hands on experience maintaining Windows 2012 R2 and later environments
- Hands on experience with vSphere 5.0 & later
33
Manager, Citrix Engineer Resume Examples & Samples
- Mentors and lead other technical architects, developers and engineers. Communicates enterprise architecture strategy, industry standards, relevant technology and business standards/policies
- Defines domain specific architecture design and best practices align with enterprise architecture strategy and industry standards. Evaluates and anticipates the impact of technical solutions on related projects
- Prepares technology documents and white papers that address and communicate domain specific architecture concepts and direction
- Provides consultative advice and recommendations to technology and business management for the selection and implementation of technology systems
- Creates technology roadmaps and thought leadership for long-term strategic solutions
- Evaluates and anticipates the impact of technical solutions on related projects and on the business
- Participates in architectural and technical committees. Represents domain specific topics, interests and needs. Serves as the technical Subject Matter Expert across multiple projects for development and engineering teams
- Facilitates reviews at peer and principal levels for all technical designs and other technical documentation
- Reviews and refines the software development process to improve efficiency, repeatability and quality. Develops guidelines and metrics for development and implementation work effort. Communicates to technical architects, software developers and engineers, and project managers
- Provides consultation to software developers and engineers. Participates in code design and implementation reviews for domain specific technical solutions
- At least ten (10) years in the Information Technology field, including at least six (6) years working in a senior architectural capacity, with at least five (5) years managing IT resources
- Demonstrated with implementation of large complex technical architectures within a multi-disciplined environment
- Ability to effectively manage a team of technical professionals
- High-level technical consultation skills to effectively interact within IT, directly with customer departments and executives
- Ability to prepare capital and operating budgets and forecasts
- Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in information technology
- Working knowledge of CPI and project management methodologies, tools and techniques
- Demonstrated leadership skills, and ability to set direction, balance priorities across simultaneous projects, and meet objectives
- High-level interpersonal and technical consultation skills to effectively interact within IT, directly with customer departments and executives
- Advanced communication skills and ability to effectively/tactfully communicate difficult/sensitive information
- Advanced analytical, problem-solving, and critical thinking skills
- Strong leadership and motivation skills, and ability to effectively manage a team of technical professionals
- Able to serve as a mentor to technical staff
- Able to manage concepts and details, quickly understand complex operational and technical issues, and develop responsive solutions
- Able to remain focused and effectively adapt to a rapidly changing environment
- Able to work independently and collaboratively in a team environment
- Establishment and evaluation of the groups Key Performance Indicators
- Ensuring that Service Level Agreements are defined and met or exceeded
- Ensuring the timely execution of assigned projects and processes
34
Citrix Engineer Resume Examples & Samples
- Day to Day will be addressing any outstanding tickets and any escalated issues that come through the technicians in a managed services provider environment
- The individual will not only be working on Citrix related issues but if there are no Citrix tasks then they would work on whatever the customer needs
- The individual will need to be able to solution and have the ability to assess the problems by remoting in
- Have the ability to put security measures in place and be able to align or utilize their Citrix experience to the Microsoft Cloud (Azure) as Citrix is now a Microsoft partner and some of the Citrix functions will coincide with the Cloud
- Experience in deploying and managing Citrix Xen Desktop / Xen app
- Experience with Design, Implementation, and Administration of Citrix and XenApp/Metaframe farms
35
Citrix Engineer / Architect Resume Examples & Samples
- Partner with stakeholder teams to develop and implement requirements for infrastructure environments and activities in support of projects and initiatives
- Coordinate and collaborate with service delivery managers and application teams on Infrastructure roadmaps, standards, processes, and guidelines. Ensure integrity of infrastructure components in alignment with stated architectures. Develop run-books to direct managed service partner groups on routine activities
- Serve as the SME in one or more technical service areas, Platforms (Unix, Linux, Windows), Virtual Server Services (VMWare, XenServer, Hyper-V, Oracle VM, AIX LPars, etc.), and/or Virtual Application and Desktop Services (Citrix, Horizon, Appsense, VMWare, etc.)
- Provide solutions engineering with relevant Infrastructure technologies in the development of solutions, update/upgrade plans, and hosted service integrations in support of application teams and line of business drivers
- Lead the review and research of new technologies in response to project requirements and business needs. Develop implementation and support plans through migration from POC / Lab through Test and ultimately to Production environments. Monitor and recognize constraints of specific infrastructure and provide alternate scalable solutions in order to meet business and project requirements
- Recommend performance improvements to the Service Provider and Application Development teams from an application perspective
- Lead technology troubleshooting for incidents and problems involving infrastructure. Mentor Application Development and Infrastructure team members and Service Provider staff to ensure functionality aligns with established technology methodologies, and practices; as well as service levels and performance metrics. Lead and/or provide support for a variety of project related activities across multiple business units.Knowledge, Skills, and Abilities
- Bachelor’s degree in Computer Science, Engineering, or related discipline is generally required. Will accept any suitable combination of education, experience and training
- 7+ years of experience in design, engineering, and support of one of the following; Application Hosting, Network Services, and/or Middleware Services
- Ability to rapidly learn new technologies and recommend those determined to be beneficial to the company
- Experience in development of technology requirements for execution by service provider is preferred
- ITIL knowledge, certification and work experience in a process-oriented environment desired
- Prior experience working in an outsource service provider environment is a plus
- Demonstrated analytical capabilities, ability to effectively identify and resolve technology issues in diverse technology environments. Demonstrated ability to decompose large complex systems into logical subsystems with well-defined boundaries and integration points. Strong interpersonal and leadership skills, ability to work effectively in a dynamic environment with a broad range of end-user configurations
- Strong communication skills (oral and written). Communicate effectively with end users, management, vendors and partners. Ability to visualize ideas into diagrams, presentations and requirement documents
- Working knowledge of Microsoft Office software and Visio required
- Demonstrated ability to maintain confidential and sensitive information
36
Senior Citrix Engineer Resume Examples & Samples
- Responsible for technical administration, engineering and support of Health Systems information systems, enterprise applications and infrastructure
- Provides technical expertise and direct support for the planning, coordination, upgrade, enhancement and implementation of systems and infrastructure/application software
- Configures, installs, maintains, applies patches/fixes and troubleshoots physical and logical tiers of applications/software/systems
- Assists with conceptualization, design, and set up of systems architecture and its various components
- Participates in the development and implementation of technical standards, policies and procedures
- Works as liaison with contractors and vendors as needed
- Serves as a mentor for other technical staff and provides consultation, guidance and support as needed to operational and technical staff
- Ensures stable performance through performance monitoring and tuning
- Ensures timely system maintenance, participates in the planning and implementation of major software and hardware upgrades
- Works independently or as a member of interdisciplinary teams on complex projects
- Participates in capacity planning, workload modeling and prediction of resource needs
- Ensures that change management procedures and methodologies are implemented and followed
37
Citrix Engineer Principal Resume Examples & Samples
- A Bachelor’s degree in Computer Science or a related field
- Or the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position
- At least ten (10) years’ experience in technical domain technologies
- Minimum of five (5) years’ experience Technology Management and Technology Leadership
- Familiarity with ITIL Frameworks
- Able to solve complex problems and take a new perspective on existing solutions
- Able to effectively interpret customer needs, assess requirements and identify solutions to nonstandard requests
- Able to explain difficult issues and work to build consensus
- Able to make appropriate decisions within guidelines and policies
- Able to act as a resource for colleagues and provide mentoring and coaching
38
Citrix Engineer Resume Examples & Samples
- Day to Day will be addressing any outstanding tickets and any escalated issues that come through the technicians
- Will be partnering with the Project Directors on special projects and tasks requested by the customer
- Have the ability to design, implement, deploy and troubleshoot. They will need to not only understand Citrix from a high level perspective but be able to do hands on technical tasks within the application
- Implement Citrix policies, printing practices, driver matching work stations
39
DOD Clearanced Citrix Engineer Resume Examples & Samples
- Troubleshoot and diagnose performance bottlenecks and application failures on Citrix platforms
- Establishes effective practices for third level support
- Develop resource plans for projects that require engineering resources
40
Citrix Engineer Resume Examples & Samples
- IT support of applications and the IT infrastructure in use by the APAC offices/Data Centers
- Vendor management and function as the primary contact for external support parties
- Project management as the primary contact with internal and external stakeholders
41
VDI / Citrix Engineer Resume Examples & Samples
- Required: 4+ years of experience in administering large VMWare and Citrix environments
- Desired: 3+ years working on USN and DOD systems
- Architect-level VMWare Horizon and/or Citrix Xen-Product skills and experience designing, installing, configuring, managing, and troubleshooting complex and large VDI solutions
- Architect-level skills designing, implementing, & supporting Citrix XenApp and XenDesktop environments
- Practical experience supporting application virtualization in both Citrix XenApp and VDI implementations
- Skills in core Citrix Virtual Desktop and Virtual Application technologies
- Ability to manage/support Citrix application builds & release cycles
- Knowledge of advanced administration and maintenance of Citrix infrastructure and published applications
- Strong knowledge of Microsoft desktop and server environments
- Evaluate, publish, test and document application deployment strategies for Citrix environments
- Present and discuss Citrix topics to other engineers and stake holders
- Capability to accurately communicate relevant project technical information to stake holders
- Operating System Certification
- Citrix certifications; e.g., CCAA CCA
- Experience with MS Visio
- Understanding of DOD information technology and security architectures
42
Senior Citrix Engineer Resume Examples & Samples
- Candidates must possess experience managing a virtual infrastructure including VMware vSphere, VMware View and vCloud Director
- Experience with VDI management and tuning tools such as AppSense and Liquidware Labs
- Ability to apply strong troubleshooting and deductive reasoning skills in an enterprise environment
- Strong knowledge of typical x86 datacenter and desktop operating systems (Windows and Linux)
- Experience with process and task automation utilizing scripting technologies such as Powershell
- Hands-on experience with datacenter server hardware technologies from HP, Dell, and Cisco
- Strong understanding of typical datacenter network and SAN technologies used to create a virtual infrastructure
- Experience with fiber channel, iSCSI and NFS storage technologies for hosting a virtual infrastructure
- Knowledge of SQL Server, Citrix, update management, OS/Application installation scripting, remote monitoring and management of all system components is strongly preferred
- Exposure to mid and large enterprise application and infrastructure deployment processes, change management, and incident management practices
- Automated server deployment tools and scripting skills are a plus
- Ability to adapt and learn new technologies quickly
43
Citrix Engineer Resume Examples & Samples
- Four year college or university program certificate
- Five years experience in an enterprise computing environment; or equivalent combination of education and experience
- Citrix Certified Professional required (CCP)
- Knowledge and expertise in designing, planning, deployment and administration of Citrix XenApp/XenDesktop 6.5/7.x Server Farms. Experience in supporting Web Interface and StoreFront 3.x. Netscaler, Provisioning Services, and Citrix Profile Management experience is a plus. Server Virtualization (VMware) is a plus
- Extensive experience with Active Directory, Group Policy, DHCP, and DFS
- PowerShell scripting skills is a plus
- Ability to design and implement Citrix XenApp/XenDesktop systems utilizing current industry technology
- Ability to troubleshoot technical problems related to Citrix XenApp/XenDesktop infrastructure
- Local travel is required between Steward Health Care Hospital facilities
- Participation in 24x7 on call rotation is required
44
Senior Citrix Engineer Resume Examples & Samples
- Analyze, install, develop, test, modify and maintain all software and components relating to the Allianz Citrix operational environment
- Resolve technical, operational and hardware problems of all severity levels utilizing both internal and external vendor resources
- Serve as a resource for solving complex user, application and system problems
- Provide technical assistance and information to other Infrastructure, Application and various vendor personnel
- Prepare documentation for use by operations staff, application teams, technical support and vendor partners
- Evaluate and make recommendations hardware platforms, system and support software, and end user tools as they relate to the Citrix operational environment
- Evaluate the performance of the Citrix environment by utilizing available tools and aids to monitor trends, loads, and growth patterns
- Perform tests and routine preventative maintenance in our Citrix and End User Computing environment
- Experienced Citrix engineer who has 6+ years of administration experience with multiple versions of Citrix XenApp, including version 6.5. Citrix certifications a plus
- Experienced systems engineer who has 6+ years of system administration experience with Windows Server 2008, and 2012 operating systems
- Experience executing version upgrades of XenApp
- Experience with VMWare ESX 5.x technologies
- Experience deploying XenApp virtual server guests on VMWare hosts
- Experience with Citrix Provisioning Server in a XenApp virtual server environment
- Experience with Citrix Access Gateway running on the NetScaler appliance platform
- Experience with Citrix Edgesight and Edgesight for Endpoints
- Knowledge of SCOM and experience with automated system monitoring technology
- Experience with Windows patching procedures
- XenDesktop experience required
- Experience with Citrix App-DNA is a plus
- Experience with Microsoft App-V technology is a plus
- SQL query development is a plus
45
Citrix Engineer Resume Examples & Samples
- Provide a reliable, scalable virtual technology platform to deliver applications, desktops and data in a safe, secure manner to business users and partners
- Handles problems that the first and second-tier of help desk support are unable to resolve to ensure the problem is corrected within a satisfactory timeframe
- Implement, manage and support XenDesktop to provide virtual desktops to business users
- Implement, manage and support XenApp to provide virtual applications to business users
- Implement and manage Appsense profile management for clients connected to the virtual environment
- Manage client Group Policy and logon scripts at enterprise level
- Support manufacturing IT departments in their client virtualization efforts
- Documenting the respective environments
- Deploy and support Citrix client on endpoints
- Grasp industry trends in CDS and supporting technologies
- Monitoring systems to ensure system availability
- Participation in various Review Boards, Steering Committees and Governance Boards as appropriate
- Bachelor degree in related field or equivalent work experience
- 4 years IT experience
- Bachelor degree in computer science or equivalent work experience
- Group policy/ Active Directory Policy
- OS Patching Experience
- Citrix XenApp and XenDesktop experience
46
Citrix Engineer Resume Examples & Samples
- Extensive experience as Citrix systems administrator providing 24/7 operational support for Citrix NetScaler, XenDesktop & XenApp production environments
- Extensive experience working interactively with business customers and resolving day to day Citrix VPN, XenApp & XenDesktop related issues
- Extensive experience as systems administrator supporting and maintaining Citrix VPN enterprise environments, including Citrix XenApp and XenDesktop 7.6 and later, preferably 7.13
- Extensive experience upgrading and patching the Citrix and Windows environments to meet security, audit and business requirements
- Hands on experience supporting and maintaining PVS/MCS environment
- Hands on experience supporting and maintaining Citrix monitoring tools like NMAS, Director, Command Center and Insight
- Hands on experience supporting and maintaining Windows 10 operating system in a VDI environment
- Hands on experience maintaining Windows 2016 & 2012 R2
- Hands on experience with VMware vSphere 6.0 and later
- Experience with Nutanix, App-V and RES is a plus
- Extensive experience creating technical documentation.Search Jobs US
