Citrix Engineer Job Description
Citrix Engineer Duties & Responsibilities
To write an effective citrix engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included citrix engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Citrix Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Citrix Engineer
List any licenses or certifications required by the position: ITIL, CCA, CCP, CCE, CCIA, MCITP, MCSA, MCSE, MCTS, AWS
Education for Citrix Engineer
Typically a job would require a certain level of education.
Employers hiring for the citrix engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Technical, Engineering, Information Systems, Science, Information Technology, Computing, Computer Engineering, Business
Skills for Citrix Engineer
Desired skills for citrix engineer include:
Desired experience for citrix engineer includes:
Citrix Engineer Examples
Citrix Engineer Job Description
- Application Packaging and deployments
- Ideally you have experience in successfully transition to Cloud services for published desktop and application services
- Expert knowledge of Microsoft AD, GPO domain level
- Citrix Xenapp Infrastructure and application operations Support for the Hedge360 Environment
- Responsible for documenting the standard operating procedures for the environment
- Monitoring usage including access, load and usability issues
- Analyze and provide innovative system engineeringAct as a go to person for management, project managers and platform support engineers
- Determine application and infrastructure needs for project or initiative
- Develop an implementation plan for all related activities, including contingency plans
- Support business restructuring activities, including new sites and relocations either remotely or on-site as required
- 5+ years experience working with Citrix and network technologies
- At least 2 years experience in Knowledge on Citrix XenApp 5 and 6.5, Citrix XenDesktop 5.5,Citrix Provisioning Server ,Citrix Receiver (Client), GPO / Citrix Policies,MS Terminal Services, Monitoring / alerting experience
- At least 2 years experience in System Adminstration experience on MS Windows 2003/2008 platforms
- At least 2 years experience in Knowledge on Citrix XenApp 5 and 6.5, Citrix XenDesktop 5.5,Citrix Provisioning Server ,Citrix Receiver (Client)
- Familiarity with advanced reporting tools such as Crystal Reports, SQL, light web development a plus
- Familiarity with ITSM tool ServiceNow
Citrix Engineer Job Description
- Serve as tier 3 escalation support for domain technology issues that cannot be resolved by tier one and two server support
- Identify, diagnose and correct problems related to the operating system, software, utilities and applications
- Install, configure, and maintain operating system software and third party software utilities for hardware systems within company operational guidelines
- Research new technologies for implementation across the enterprise
- Monitor group incident and request queues, alert notices and other work request streams for new notifications
- Enter/track/update case/changes in ticket management system
- Provide tier 3 support for team members and other support teams
- Mentor fellow team members
- After-hours support rotation and implementation as needed
- Stewardship of all Citrix technologies and services
- NetScaler MDX SDX
- Citrix Certified Engineer with XenApp, XenServer, XenDesktop, & Netscaler
- Strong understanding of blade servers & storage
- Strong understanding of Hyper-V
- Virtual technologies
- Advanced knowledge relative to administration, engineering, and implementation relative to virtualization in the following areas
Citrix Engineer Job Description
- 3rd level support - responsible for identifying and managing the maintenance requirements for global SCCM, Remote Access, Vmware Horizon, Citrix services, and maintaining a Desktop SOE infrastructure within the organisation
- Responsible for application support/maintenance and development activities for Citrix infrastructure in a global 7 by 24 environment of 150+ applications running on 20+ servers for 650+ users
- Responsible for developing the Disaster Recovery plan for the Citrix infrastructure
- Technical Liaison responsible to coordinate and conduct in-depth knowledge transfer from the various application teams for all project development and implementations slated to be deployed via Citrix Infrastructure in order to provide seamless integration into production and provide best of class software delivery service
- Execute/document at least quarterly failover tests performed on critical components in the environment
- Support PCI audits and security compliance
- Manage the releases for MATIP Gateway patches / release updates
- Manage the releases for ACUS virtual Applications
- Administer and provide day to day engineering and operational support for the Citrix servers environment
- Lead effort to develop technical standards to support and operate technologies within the current or future Citrix system platform
- Citrix certification is mandatory
- Extensive experience in Citrix Xenapp environment (6.x, 7.x)
- Strong knowledge Citrix Xenapp Farm Management and Maintenance
- Knowledge and work Experience on Citrix Web Interface, Storefront, Licensing Manager
- Knowledge and work Experience on Access Gateway
- Knowledge on Citrix Studio tool, Citrix Director Tool, reports and maintenance
Citrix Engineer Job Description
- Work with the current Engineering team to implement large-scale Citrix XenDesktop and XenApp 6.x and 7.x infrastructure components, including Citrix Storefront, Provisioning Services, Desktop Studio and Director
- Consistently share problem/cause/resolution information, troubleshooting tips, white papers, best practices, case studies, training information
- Provide second and third level technical support for a mission critical corporate Windows server environment including server installs, migrations, upgrades, patch management, application support, virus remediation, E-discovery events, business continuity, operational and disaster recovery
- Procurement of necessary hardware, software, and licensing
- Citrix Administrator is primarily responsible to configure, support and administer a Citrix XenApp environment consisting XenApp 4.5
- Manage Xen App Farm Manage Xen Server Pool
- Create Installation Manager Packages
- Performance Tuning of Citrix Servers
- Managing Netscaler & PVS Environment
- Upgrade and maintenance of Xenapp servers Application sequencing and rollout
- At least 2 years experience in System Administration experience on MS Windows 2003/2008 platforms
- Must have extensive architecture experience and/or familiarity with Microsoft Operating systems, Visual Basic and PowerShell languages, Batch, SCCM, Active Directory, MS SQL, and Imaging and VDI solutions
- Expert understanding of Active Directory
- Day to day handling Citrix Issues
- Knowledge on IIS and PowerShell Scripting would be an added advantage
- Configure Citrix Director
Citrix Engineer Job Description
- Responsible for the installation, maintenance, configuration, security and integrity of computer operating systems and supporting software
- Will interact and collaborate with all levels of healthcare personnel
- Interact with customers via phone and email and sharing ideas with the rest of the team working with development and QA when required
- Communicate effectively with customers as committed, impressing customers with the ability to deliver resolution or status according to that commitment
- Analyze the experiences of a user and implement solutions that consistently improve user experience
- Write scripts using PowerShell to automate tasks and extract information from the infrastructure
- Build VDI images for general use
- Build VDI images for specific teams and use cases
- Migrate users to new platform
- Create Documentation for delivery
- Technical troubleshooting in Citrix Applications and Infrastructure
- Experience supporting a global MDM architecture
- VMWare or Citrix Virtualization
- Provide maintenance engineering work of the Virtualized environment
- Review complex critical application and infrastructure environments and ensure appropriate lifecycle viability and support
- Collaborate with all IT Towers relative to virtualization to improve efficiency, create and document streamlined processes, coordinate with Capacity Management to maintain CMDB (Configuration Management Database)