Client Reporting Resume Samples

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KS
K Steuber
Kieran
Steuber
2046 Derick Cliffs
Dallas
TX
+1 (555) 381 6449
2046 Derick Cliffs
Dallas
TX
Phone
p +1 (555) 381 6449
Experience Experience
Detroit, MI
Analyst, Client Reporting
Detroit, MI
Fahey LLC
Detroit, MI
Analyst, Client Reporting
  • Assisting with testing of ongoing projects as requested
  • Stakeholder management
  • Being responsible for checking and delivering fee invoices prepared by dedicated fee analysts
  • Works independently with issue research and resolution prior to escalation
  • Responsible for identifying and resolving problems within established guidelines
  • Works effectively as a team member but also independently
  • Provides timely responses to partner areas regarding client service level changes and statuses
New York, NY
Manager, Client Reporting
New York, NY
Medhurst-Maggio
New York, NY
Manager, Client Reporting
  • Oversight and hands-on preparation of portfolio section of client portfolio meeting presentation books
  • Analyze ad-hoc client requests, communicate approach and either delegate and oversee completion or personally complete more complex requests
  • Ensure client deadlines are met
  • Leverage technology to automate custom client reports and complete client requests
  • Lead a team of client reporting analysts; provide production oversight, training and development of staff of approximately 2-5 analysts
  • Strong knowledge of fixed income securities and financial markets
  • High attention to detail
present
Houston, TX
Team Lead, Client Reporting
Houston, TX
Osinski-Rodriguez
present
Houston, TX
Team Lead, Client Reporting
present
  • Performing quality assurance checks on information received internally from other supporting functions
  • To assist with training and coaching of new team members
  • Reviewing and signing off on Reports of other team members
  • On-going review of daily controls and communications of suggested procedural changes
  • Ensuring compliance with all controls and procedures outlined in the procedures manual and general company policies
  • Working closely with counterpart in home locations to resolve queries
  • Working closely with the Section Manager and the stakeholders across NT locations through the various stages of transitions, on-boarding the work in Manila seamlessly, as per the transition plan
Education Education
Bachelor’s Degree in Science
Bachelor’s Degree in Science
Hofstra University
Bachelor’s Degree in Science
Skills Skills
  • Evaluate current quality control processes, define and implement improvements, maintain detailed workflows, and establish problem escalation models
  • Adaptive Ability and knowledge for effectively interacting with data users, managers, and other stakeholders
  • Provide data quality training and presentations to members of the organization
  • Provide detailed and actionable remediation guidelines using industry best-practices and standards for financial instrument data quality across the range of product systems and referential data
  • Oversight & Coordination of Daily and Monthly Client Reporting Diagnostics across relationship, account, asset level and security master data; end to end execution of monthly, quarterly and annual rendition processes
  • Participate in cross-functional teams and development or improvement task forces. Participate in database setup, design of checks and data validation, test plans, DQ policy decisions, etc. to ensure data quality objectives are met
  • Partner and maintain relationships with management across the organization, and peers managers to ensure validity of business rules and data quality processes
  • Actively engage with client reporting business analysis teams and product owners as it relates to development of new products and/or technology changes to determine data quality implications, potential impacts and action plans
  • Manage a client delivery team of approximately 4 senior analysts in NY plus additional staff offshore, comprised of client reporting experts focused on end to end production of legal statements, advices, confirms and performance reports
  • Liaise with technology such as production support and/or development groups for root-cause analysis, definition, documentation along with short and long-term issue resolution and preventative measures
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15 Client Reporting resume templates

1

Retail Client Reporting Director Resume Examples & Samples

  • Assume responsibility for a Client Reporting/Service team with ownership of daily, weekly, monthly and quarterly reporting as well as query management for a diverse client base across EMEA
  • Establish/maintain a robust control framework that demonstrates that all client deliverables have been met within mandated timeframes
  • Develop strong relationships with Investment Product Teams to ensure effective alignment exists between information communicated via regular CR and with the portfolio review process
  • Foster an environment of continual product/market education to ensure the quality control process is relevant and effective
  • Develop strong relationships with the Institutional Client business in EMEA, ensure the changing client landscape is understood
  • Demonstrate strong presentation skills when representing CR externally with clients and internally with internal stakeholders
  • A key measure of success is the delivery of the Client Experience as illustrated by feedback received from ICB and the annual Client Survey. Align strategic initiatives and resources accordingly
  • Demonstrate strong Leadership and Management skills – Focus on building a high performing team
  • Create and foster a culture of excellence and innovation. Continually review and challenge the existing client offering, proposing enhancements wherever possible
  • Create an environment where each team member feels empowered to challenge the status quo and is confident to express their opinion
  • Identify Team Leader deputy to maintain the control environment during periods of BAU absence, ensure succession planning is in place
  • Experience of working in a client facing environment would be desirable
  • Demonstrate strong technical knowledge of investment products and markets
  • Demonstrable experience developing and leading high performing teams
  • Experience setting objectives and creating accountability
  • Demonstrated ability to influence others, with or without technical knowledge
  • Risk aware and responsive
  • Exceptional written & verbal communication skills
2

Senior Analyst Sales & Client Reporting Resume Examples & Samples

  • The primary focus of the position is to ensure the success of strategic reporting and business intelligence (BI) initiatives across banking sales finance
  • Specific initiatives may include dashboard development and other projects relating to sales performance scorecards, banker tools/CRM development, sales opportunity identification analytics, and client coverage and profitability reporting across the global sales force
  • The role will also support the generation and optimization of strategic and actionable recommendations, primarily driven through the creation of strategic dashboards (using BI tools) and the analysis of large and complex data sets
  • Directly building strategic dashboards to deliver information and data in efficient ways that help drive the business
  • Querying, managing, manipulating, synthesizing and efficiently analyzing large and complex data sets to derive strategic and actionable recommendations
  • Defining requirements and managing end-to-end banker tool development and ongoing enhancements to adapt to evolving business needs
  • Interfacing with business partners and technology teams to develop, deploy and enhance banker tool/CRM-related applications
  • Interacting and communicating directly with all levels of sales management, finance and other lines of business on a frequent basis
  • B.E. with 2-5 years experience or B.Sc (Computer Science) with 7-8 years of relevant experience
  • Excellent SQL
  • Excellent ASP (Classic and .net)
  • Data Visualization (QlikView)
  • Excellent Business Intelligence (fna Business Objects) skill set (Release BI 4.0)/Rich Client/Launch Pad
  • Highly effective time management skills performed with minimal directions
  • Be able to estimate the effort and timescales involved in the tasks
  • To participate in quality reviews, constantly striving to improve working practices
  • Focus on service delivery / client satisfaction
  • Good problem solving / execution skills / creative thinking
3

Asset Management Client Reporting Data Control Manager Resume Examples & Samples

  • Analyze account data to identify, escalate and resolve coding errors based on defined regulatory/business rules
  • Liaise with business, operations, risk & compliance partners to research and resolve account coding issues
  • Monitor BAU work to identify risk and assist with establishing mitigating controls
  • Act as the escalation point within the Client Report teams, which may involve working with the Front/Middle Office to resolve questions, investigate issues and develop a satisfactory response
  • Prepare and analyze team metrics to identify/communicate trends and opportunities
  • Provide MIS oversight for the Client Reporting Teams to ensure consistency with data reporting
  • Perform database management activities for Client Reporting Teams including: trouble-shooting and resolving production issues, establishing DB enhancements to support new processes and/or building new databases as appropriate
  • Investigate opportunities to reduce costs, provide automation, and analyze fluctuations in key metrics
  • Learn and understand the various processes and procedures performed within the Client Reporting Teams
  • Act as the escalation point within the Client Reporting teams, which may involve working with the Front/Middle Office to resolve questions, investigate issues and develop a satisfactory response
  • Participate and/or Lead project initiatives including: establish business requirements, User Acceptance Testing, implementation & post implementation activities, recovery assistance, etc
  • Ensure compliance with auditing, risk and regulatory requirements and standards
  • Provide group support & oversight for general business activities including contingency planning, risk assessments, procedure reviews, system migrations, etc. Performing process flow analysis and diagramming
  • Knowledge of the following systems/applications is a plus: Omni, Workstation, Citadel
  • Expert analytical, research, and problem resolution skills (including follow-up)Ability to learn and retain complex information quickly
  • Expert proficiency with Microsoft Access, Excel, Word and Power Point. Experience with SQL and Visual Basic would be beneficial
  • Expert ability to make routine decisions and determine the proper course of action based on previous experience within the limits of existing policies and procedures
  • Highly motivated and ability to work independently
  • Strong commitment to quality and control
  • Ability to think creatively and recommend/implement process improvements
  • Strong organizational skills to successfully manage multiple tasks at one time
  • Excellent oral, written and overall communication skills
  • Outstanding time management and prioritization techniques
4

Senior Client Reporting Solutions Analyst Resume Examples & Samples

  • Support reporting and ad-hoc requests for separately managed Institutional Accounts
  • Prepare and/or review necessary documentation and liaise with internal and external business partners to process capital calls, distributions, subscriptions and redemptions for non-registered funds
  • Review and process side letters, ensuring satisfaction of provisions
  • Coordinate assembly of various client reports
  • Support the completion of custom reporting requests
  • Liaise with our internal business partners in the support of new products & initiatives
  • Support other daily and ad-hoc events
  • Experience implementing a client reporting solution required
  • Experience with Vermillion or Equipos a bonus
  • 5-7 years of Project Management experience required
  • BA required, preferably in Finance or Business
  • Minimum of 5 plus years operations, private equity accounting, fund accounting, real estate accounting, finance and/or client reporting experience required
  • Broad knowledge of the financial industry
  • Highly organized with the ability to multi-task, prioritize, and meet deadlines
  • Effective communication (verbal and written), interpersonal, and time management skills
  • Exceptional analytical skills, detail oriented, proactive, thorough and accurate
  • Solid understanding of operational processes, risks and controls
  • Strong strategic, analytic, and problem solving skills
  • Adept at Microsoft Office Suite (especially Excel)
5

Assoc Analyst, Client Reporting Resume Examples & Samples

  • Administrative tasks associated with internal and external deliverables
  • Support team in with internal business partners in the support of new products, projects, & initiatives
  • Support the implementation of the automated client reporting solution
  • Satisfy ad-hoc requests for internal and external clients
6

Ads Client Reporting Technical Lead Resume Examples & Samples

  • Lead and architect client reporting stream for all strategic projects which impacts client reporting. Define target state client reporting architecture which is simple, cost-effective in terms of build and as well as cost of ownership
  • Identifiy design options, Influence strategic architecture, analyse and document current and future flows
  • Build relationship with business stakeholders as well as product, operations and IT teams to manage all aspect of running an application and supporting client reporting service
  • Individual must be hands on to provide support to business during US hours
  • Support BAU projects and be the key point of contact for business users globally for all requirements gathering and day to day queries
  • Lead an offshore team to develop solutions using Crystal reports, Business Objects, the reporting warehouse(FORD) and the various applications (CRS/RAMP/EFAM) in core PB reporting infrastructure
  • Responsible for managing 2TB of database infrastructure and continuously implementing solutions to improve capacity and performance
  • Adhere to the firm’s governance and control process, such as source code management, versioning, preparing the release plan and rollout plan, verifying release and documenting the changes for further support by production support team
  • 8+ year of professional experience in information technology
  • 3+ years working with products including Equities, Listed Options, and/orFixed Income
  • 3+ years as a Technical Lead/Architect
7

Client Reporting Data Quality Analyst Resume Examples & Samples

  • Responsible for quality of data reported to internal and external clients via the One Source system
  • Investigate and resolve of any issues relating to account financials; security master referential data, etc
  • Make decisions to assist our offshore team to resolve difficult issues
  • Communicate with our regional partners for assistance with issues or inquiries related to accounts booked in their region
  • Work closely with our internal clients and external vendors to resolve issues and address inquires
  • Analyze recurring data quality issues and prepare change request to the Tech team for resolution
  • Take the lead in in writing and executing UAT scripts for any system changes impacting our team
  • Participate in regression testing for any system enhancements, new product launches or Product Processor changes impacting the Client Reporting System
  • Work on ad-hoc assignments benefitting departmental initiatives
  • Knowledge of Investment and Banking products
  • Detail-oriented with a demonstrated ability to produce high quality, accurate work
  • Analytical with the ability to complete assigned tasks independently
  • Demonstrate effective work habits and organizational skills with the ability to prioritize, multitask and adapt to changing priorities
  • Team focused and able to collaborate effectively with peers
  • Client Service oriented with the ability to create relationships throughout Operations, Technology and various business lines
  • Strong written and verbal communication skills
  • Excellent MSOffice skills with focus on Excel and Word
  • Experience with Citigroup Private Bank product processor/system experience (operations or business user) a plus; or general experience in navigating financial services systems
  • Knowledge of Oracle Databases / ability to write SQL queries is a plus (not required)
8

Client Reporting & Marketing Support Associate Resume Examples & Samples

  • 3+ years of previous experience in Client Service, Sales Support or Investor Relations
  • Microsoft Office/Suite proficient (PowerPoint, Excel, Word, etc.)
  • Background in Financial Services, preferably syndicated loans, high-yield bonds or fixed income
9

Client Reporting Technical Specialist Resume Examples & Samples

  • Develop into and as a subject matter expert in ISIS Papyrus
  • Translate business requirements into technical documents/code
  • Decompose architecture into implementable design elements and then develop the component
  • Implement appropriate design standards, frameworks and patterns while designing and developing components
  • Develop services layer/enterprise services
  • Debug any issues that arise in system or user testing or in production and provide timely resolution as and when needed
  • Converse with various data provider and consumer applications in their langugage/terminologies (DB2/Oracle/PL-SQL/Mongo queries, procedures or front-end frameworks or any other technology)
  • Experience in ISIS Papyrus document system including designer and image editor and in document composition programming experience with AFP
  • Knowledge of Linux/Unix (SUN/IBM) and Shell scripting
  • Experience in PL/SQL and Oracle or in Java/J2EE stack of technologies
  • Working experience with application servers would be a plus
  • Bachelor's degree in Science, Computers, Information Technology or Engineering
  • Candidate should be willing to work late in the evening India time on a need basis in order to interact with US/other global teams
10

Client Reporting Technical Specialist Resume Examples & Samples

  • Converse with various data provider and consumer applications in their languages/terminologies (DB2/Oracle/ PL-SQL/Mongo queries, procedures or front-end frameworks or any other technology)
  • Bachelor’s degree in science, computers, information technology or engineering
  • Experience in ISIS Papyrus document system, including designer and image editor, and in document composition programming experience with AFP
  • Knowledge of Linux/Unix (SUN/IBM) and shell scripting
  • Experience in PL/SQL and Oracle, or in Java/J2EE stack of technologies
  • Working experience with Application servers would be a plus
  • Willing to work late in the evening India time on need basis in order to interact with US/other global teams
11

Asset Management Client Reporting Return Mail Specialist Resume Examples & Samples

  • Responsible for the receipt, tracking and remailing of returned client documents, per compliance regulations
  • Act as a point of contact for the team, which involves working with the Front/Middle Office to resolve questions, investigate issues and develop a satisfactory response to the client’s concerns
  • Partner with the Business and product groups to capture and categorize client issues, focusing on trend analysis and proposed enhancements to the Return Mail process
  • Provide training/support to our business, product or technology partners
  • Work with various business groups to define Return Mail requirements based upon business/process changes
  • Coordination of testing and implementing any changes that impact the various systems used by the Return Mail team
  • Represent the Client Reporting space as SME on any projects with impact to Return Mail
  • Investigate opportunities to reduce costs, provide automation, and analyze fluctuations in key metrics
  • Strong analysis, organizational and problem solving skills
  • Detail oriented and able to prioritize multiple projects or tasks
  • Highly motivated and ability to work independently
  • Ability to think creatively and recommend/implement process improvements
  • Ability to work in a fast paced environment and meet required deadlines
  • Knowledge of Access Databases
12

AM Client Reporting Statement Maintenance Analyst Resume Examples & Samples

  • Responsible for assisting the team in all aspects of address and statement maintenance related functions
  • Act as the escalation point for issues, which involves working with the Front/Middle Office to resolve questions, investigate issues and develop a satisfactory response to the client’s concerns
  • Anticipate challenges and implement solutions in order to manage the expectations of the internal business partners for a positive client experience
  • Represent the Client Reporting space as SME on any projects with impact to address or statements
  • Assist with creating, coordinating and updating team MIS information
  • Work with various business groups to define address requirements based upon business/process changes
  • Partner with the Business and product groups to capture and categorize client issues and proposed enhancements to client statements, define the technology requirements, and submit to the AD team
  • Coordination of testing and implementing any changes that impact the various systems used by the Statement Maintenance team
  • Provide training/support to our business, product or technology partners
  • Highly motivated and ability to work independently
  • Ability to develop & maintain relationships with business partners
  • Ability to think creatively and recommend/implement process improvements
  • Strong organizational skills to successfully manage multiple tasks at one time
13

Ftc Technology Prime Services Technology Developer for Custody & Client Reporting Middle Office Technology Team Resume Examples & Samples

  • Minimum of 3 years professional experience in C / C++ / UNIX / Perl / Java
  • Strong data structures, multithreading, and database skills
  • Experience in Sybase or UDB required
  • Knowledge of FIX protocol and financial industry
  • Ability to work independently with minimal assistance
  • Strong problem solving skills. Able to logically break down a problem into smaller manageable parts to solve
  • Strong written and oral communication skills a plus
  • Perl, Eclipse expertise a plus
14

Global Data Aggregation & Client Reporting Development Manager Resume Examples & Samples

  • Bachelor’s Degree and/or Masters in Computer Science or related
  • 15+ years’ experience in technology area with at least 5 years of experience in financial services industry, preferably in wealth management
  • Specific experience in client reporting including non-traditional investment products such as alternative investments and derivatives as well is preferred
  • Proficiency with developing data-driven, mission critical, global applications using distributed technologies that include Java/J2EE as well as data modeling and database technologies; big data experience (Hadoop, MongoDB, etc.) a plus
  • Strong leadership, interpersonal, negotiation and people management skills are required
  • Strong written and oral communication skills mandatory; excellent organizational and project management skills expected
15

Asset Management GWM Operations Client Reporting Suitability Specialist Resume Examples & Samples

  • Perform suitability updates/maintenance based on client and/or Investor instructions
  • Research client documentation to ensure suitability is documented accurately (FINRA Rule 2111)
  • Perform verification for work processed by team members to identify/resolve data issues
  • Act as liaison for Account Opening and Investment Teams to obtain and redirect client instructions as appropriate
  • Act as the escalation point for issues, which involves working with the Front/Middle Office to resolve questions, investigate issues and develop a satisfactory response to the client’s concerns
  • Anticipate challenges and implement solutions in order to manage the expectations of the internal business partners for a positive client experience
  • Represent the Client Reporting Suitability Hub as SME on any projects with impact to the process
  • Partner with the Business and product groups to capture and categorize client issues and proposed enhancements the process and assist with defining requirements, etc
  • Assist with testing and implementing any changes that impact the various systems used by the team
  • Provide training/support to our business, product or technology partners
  • Strong client focus
  • Highly motivated and ability to work independently
  • Ability to think creatively and recommend/implement process improvements
  • Strong organizational skills to successfully manage multiple tasks at one time
  • Strong background in use of computer systems (PC and Mainframe)
  • Ability to review, validate and authorize documentation with strong attention to detail
  • Knowledge of Private Bank products/Services
16

Client Reporting Resume Examples & Samples

  • Preparing investment analytics, portfolio reports, information sheets and other complex investment documents in multiple languages for a wide variety of clients
  • Ensure all client deliverables are of the highest quality; meet all regulatory guidelines while meeting client requirements and deadlines
  • Provide fund expertise, training and daily support to team members
  • Forward planning and proactive management of resources to meet varying workloads and daily, weekly, monthly, quarterly and yearly deadlines
  • Lead initiatives to increase efficiency and generate requirements for automation or other tools
  • The candidate will also need to provide cover for the US market every 3 months for a month from 4pm to midnight. They will be compensated accordingly for this
17

Senior Team Member Global Finance Asset Management Institutional Client Reporting Uk Resume Examples & Samples

  • Ensuring reports are prepared on a timely basis with the highest level of quality through the use of reporting tools and processes
  • Maintaining existing reporting procedures, tools and workflows necessary to facilitate the Client Reporting process
  • Ability to communicate in a clear, concise and efficient manner with multiple teams
  • Support all aspects of maintenance and improvement of the reporting processes
  • Provide technical assistance to the onshore team in quarterly commitments
  • Handling adhocs in agreed TAT
  • Identifying uses of technology to automate processes and developing and completing test plans for new processes and reports
  • Graduate with ideally 2-3 year of experience
  • Excellent Microsoft office skills, Microsoft Word and Excel
  • Good knowledge of financial markets
  • Strong communication skills and ability to be a team player
  • Ability to manage multiple deliverables whilst hitting deadlines
  • Ability to simultaneously manage competing tasks and priorities
  • Should be flexible to change of varying systems and shift hours
  • Office 2010 proficiency and excellent knowledge in Excel (MUST)
  • Development of macros and SQL writing in Excel & Access would be beneficial
  • Understand performance data
18

Equity RFP & Client Reporting Resume Examples & Samples

  • Maintain and create Equity related marketing materials, including fund reporting, and responding to RFP, RFIs and DDQs
  • Populating the consultant database, working closely with the products team to ensure all data is up to date and accurate
  • Communicating and working with all departments across the firm, including involvement in daily risk meetings and access to investment fund managers
  • Previous experience in RFP writing or client reporting within an institutional asset management firm
  • Excellent writing skills that can convey complicated investment concepts
  • Highly educated to degree level, CFA and MBA preferable
  • Excellent product knowledge, with previous exposure to Equities
19

Client Reporting Senior Business Analyst Resume Examples & Samples

  • Strong communication skills, both written and verbal, where the individual can establish a rapport with our technology and business partners to get the job done. Need a positive, hardworking, energetic 'can do' attitude
  • Juggle multiple projects simultaneously, focusing on continued delivery of client deliverables such as legal statements/performance reporting/advices/letters/notices
  • Act as primary liaison between the key business stakeholders and technology for CPB Client Reporting Projects
  • Experience facilitating the development of business requirements with stakeholders located in different locations
  • Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
  • Create and facilitate training sessions and demos for CPB front office staff
  • Ability to learn about products quickly and also understand Technology enough to discuss basic terms and the SDLC lifecycle and work against tight timeframes
  • Working knowledge of SQL to assist with database queries and data mining for front-office support/requests, testing enhancements, and overall projects
  • Manage and deliver strategic client reporting projects for the Citi Private Bank (CPB)
  • Provide detailed impact analysis and design for graphical/non-graphical representation of client’s financial data across all asset classes – Equities, Fixed Income, Capital Markets/Derivatives, etc
20

Technical Team Lead-tax & Client Reporting Resume Examples & Samples

  • Work closely with the Tax Reporting Technical Consultant with the income reallocation and 1042-S processes
  • Take the lead in investigation of exceptions found on the various daily reports
  • Complete monthly and quarterly IRA withholding reconciliations
  • Assist with testing various tax documents, ensuring accuracy in reporting to clients and the IRS
  • Participate in annual lost property processing
  • Process manual corrective reporting when necessary
  • Send year-end UMG notifications on backup withholding to impacted FAs
  • Participate in the development and documentation of department procedures
  • Monitor department workflow queue, resolving or escalating requests as necessary
  • Answer department phone line, providing timely and accurate information to the various business lines
  • Participate in various projects as needed
  • Based on market capitalization, RBC is the 12th largest bank in the world and the sixth largest in North America. (Bloomberg as of August 2014)
  • RBC employs more than 79,000 employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 44 other countries
21

CIB F&BM Investor Services Sales & Marketing P&A Client Reporting & Profitability Analyst Resume Examples & Samples

  • Assist in the oversight and data remediation efforts occurring in the client hierarchy and be readily able to support Front Office, Business Management and regional P&A ad-hoc requests
  • Working with ICM Account Managers in restructuring top Markets & IS clients while managing/communicating downstream impacts to XIB client hierarchy consumers
  • Liaising with our Mumbai P&A team on strategic reference data related reporting in order to add-value to our global controls agenda
  • Provide meaningful ideas around how to implement consistent standards and rules around product and team hierarchies
  • Assess & analyze risks and rewards of each standard set in the governance model, as well as being able to present these standards to Front Office and Business Management functions
  • Coachable & Adaptable to feedback
  • Consummate team player
  • Innovative & self motivated
  • Organizational & Project management skills
  • Due Diligence & Detail Orientation
  • Process Reengineer
  • Communicates & Escalates issues
22

Senior Analyst, Client Reporting Resume Examples & Samples

  • Participate in and often manage complex projects
  • Participate in the monthly statement production and review process
  • Participate in the Quarterly Performance Report creation process and validation process
  • Maintain Access Databases and create complex queries for data analysis of transmission files
  • Daily audit of print vendor volume to our books and records provider transmission files for daily and monthly mailings
  • Conduct trade confirmation review to ensure transaction data presentation is complete and accurate
  • Download and parse CSV data files from our print vendor site using Excel and Access
  • Manage daily/monthly exception reports on statement, confirms, letter and prospectus delivery
  • Compile daily and monthly audit reports
  • Perform quality control and user acceptance testing
  • Help Supporting internal and external audit process
  • FINRA Series 7, 63, and 24 required
  • 5-8 years of brokerage experience required
  • 2-5 years of management experience required
  • Strong understanding of complex trading products
  • MS Office experience required
  • MS Access Experience required
  • Experience with Beta and Portia systems preferred
  • Adobe CS5, Photoshop, Acrobat, Illustrator experience preferred
23

Manager Client Reporting & Analysis Resume Examples & Samples

  • Strong critical thinking, analytical, problem-solving, verbal and written communication skills
  • Strong database skills, SAS experience preferred and Microsoft Access an asset
  • Strong technical and financial modelling skills including Excel, PowerPoint, Essbase, TM1
24

Am-client Reporting Return Mail Research Specialist Resume Examples & Samples

  • Perform periodic review of open, outstanding Return Mail items to remediate and resolve
  • Review NCOA (National Change of Address) Reporting to assist with address investigation across products and platforms
  • Act as a point of contact for the team, which involves working with the Front/Middle Office to resolve questions, investigate issues and develop a satisfactory response
  • Partner with the Business and product groups to capture and categorize client issues, focusing on trend analysis and proposed enhancements to the Return Mail or Address Maintenance process
  • Provide training/support to our business, product or technology partners
  • Anticipate challenges and implement solutions in order to manage the expectations of the internal business partners for a positive client experience
  • Work with various business groups to define Return Mail and Address requirements based upon business/process changes
  • Coordination of testing and implementing any changes that impact the various systems used by the Return Mail team
  • Represent the Client Reporting space as subject matter expert on any projects with impact to Return Mail
  • Investigate opportunities to reduce costs, provide automation, and analyze fluctuations in key metrics
  • Strong analysis, organizational and problem solving skills
  • Detail oriented and able to prioritize multiple projects or tasks
  • Highly motivated and ability to work independently
  • Ability to develop & maintain relationships with business partners
  • Commitment to quality and control
  • Ability to think creatively and recommend/implement process improvements
  • Ability to work in a fast paced environment and meet required deadlines
  • Knowledge of Private Bank products/Services
  • Knowledge of Word, Excel and/or Access Databases
25

Client Reporting Technical Lead Resume Examples & Samples

  • Technical Design & Implementation of Client Reporting platform, data services & project delivery to ensure stability, simplify environment & deliver strategic solutions
  • Must be comfortable working in a dynamic, fast paced and high pressure environment through development life cycle across both onshore and offshore locations
  • Participate in the application development life cycle and drive engineering excellence
  • Understanding and delivering solutions in line with Client Reporting strategy
  • Manage development environment to ensure stability, simplify environment & deliver strategic solutions
  • Manage and own problem reporting & resolution
  • Collaborate and partner closely with program managers, BAs, development leads, testing leads and production support teams to ensure requirements are gathered correctly and delivery meets highest quality standards
  • Drive testing strategy with Testing CoE & Operations team
  • Bachelor’s Degree in Computer Science or relevant major
  • Technical specialist with strong analytical and technical ability with over 10-12 years of experience in Java / J2EE application development
  • Able to work in United States
26

Client Reporting Big Data Engineer Resume Examples & Samples

  • Technical Design & Implementation of Client Reporting platform, data services & project delivery to ensure stability, simplify environment & deliver strategic solutions
  • Must be comfortable working in a dynamic, fast paced and high pressure environment through development life cycle across both onshore and offshore locations
  • Participate in the application development life cycle and drive engineering excellence
  • Understanding and delivering solutions in line with Client Reporting strategy
  • Manage development environment to ensure stability, simplify environment & deliver strategic solutions
  • Manage and own problem reporting & resolution
  • Collaborate and partner closely with program managers, BAs, development leads, testing leads and production support teams to ensure requirements are gathered correctly and delivery meets highest quality standards
  • Drive testing strategy with Testing CoE & Operations team
  • Technical specialist with strong analytical and technical ability with over 10-12 years of experience in Java / J2EE application development
  • Able to work in United States
27

Client Reporting Services Business Analyst Resume Examples & Samples

  • Work with functional SME’s to assemble & centralize critical client reporting data in support of tactical change delivery
  • Work with central project teams in support of strategic change delivery
  • Execute & co-ordinate delivery of all relevant work packages
  • Perform analysis of client deliverables to identify improvements in process, content and delivery
  • Lead with clear, level-appropriate documentation and communication
  • Thrive in a culture of excellence, innovation, communication and accountability, where all members of the team are motivated to go above and beyond, think globally and outside the box
  • Act as the point of contact for regional change delivery team in support of global effort; build strong relationships with stakeholders and partners
  • Business maturity with relevant professional BA / Junior Project Management experience
  • Proven ability to define, review and edit requirements, specifications, and recommend solutions
  • Excellent skeholder management and workshop facilitation skills
  • Demonstrable experience successfully leading change in complex , unfamiliar and ambiguous environment
  • Ability to write user stories / use cases / business process models independently
  • Knowledge of software development lifecycle (Agile and/or Waterfall) and experience of working as part of joint business / technology led strategic project(s)
  • Formal qualifications in Business Analysis (e.g. ISEB) and/or Project Management (e.g. PRINCE2) would be an advantage
  • Strong evidence of thought-leadership, change management and business process improvement
  • Ability to understand and analyze complex issues, draw conclusions and articulate/execute a strategy
  • Demonstrated ability to influence others, with or without technical knowledge or direct authority
  • Proven success working independently in a global, matrixed environment
  • Attention to detail - risk and regulatory aware and responsive
28

CIB Investor Services Client Reporting Software Developer Resume Examples & Samples

  • Drive the delivery of business value via change programs/projects within the futures & options clearing technology group
  • Develop a strong understanding of key functions of clearing, margining & settlements within the F&O world
  • Take part in decisions affecting long range organizational goals & strategic planning
  • Proactively look to develop, implement and further development best practices across the group
  • Relevant University degree with atleast 10+ years of professional experience
  • Strong demonstrated experience with client side technologies – HTML, JavaScript, AJAX (JQuery preferred)
  • Ability to take on difficult and complex large scale problems and provide end to end solutions
  • Ability to build and maintain strong relationships with stakeholders in business, operations, operate etc
  • Experience of working in an Investment Banking context in particular in a middle office department (Figuration, Allocations, Booking etc.)
  • Experience of working in an agile environment
  • Experience with any of the distributed cache frameworks like Gemfire, Hazelcast, and Coherence etc
  • Any experience of working with Vendor products in the middle office space – Omgeo OG/CTM, TRAIANA Harmony etc
  • Experience with Webservices (SOAP or Restful)
  • Experience with FIX protocol or FIXML
  • Experience with doing heap analysis, profiling etc. using any of the tools
29

Head of Client Reporting & Quality Assurance Resume Examples & Samples

  • Quality Assurance - managing a team responsible for Quality Assurance, reporting findings, organising coaching and training and feeding into business improvement and development requests
  • Client Reporting - continuing to evolve the team to support new product initiatives such as Financial Reporting, upgrade the reporting suites and preparing the team for the roll-out of the new SAP Business Objects platform. It also includes management of a small technical team of data specialists
  • Client Retention - developing and overseeing the client retention programme to ensure that all stakeholders understand why we have clients "at risk" and have agreed the necessary remediation steps. Ensure actions under this programme are tracked, monitored and reported
30

Aladdin Client Reporting Production Resume Examples & Samples

  • Act as subject matter expert with in client reporting
  • Initiate or contribute in projects to re-engineer process / workflow. Constantly evaluate systems, processes and procedures for inefficiencies, and make recommendations for improvement
  • Understanding production / technology that is generating inherent data points for Client Reports
  • Facilitate bespoke report creation through analyzing and researching client, market and fund data and related information
  • Review the work of peers and Analysts; ensure accuracy and enforce compliance rules as applied to fund performance reporting
  • Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations for improvement
  • Since process in transformation phase – steep learning curve is desired with constant innovation to improve process
  • Understand flow of client and fund information and data between various groups and systems
  • Participate in cross training efforts on all ACRP functions
  • Keen interest in investment products and a preference of 1-3 years of financial services experience, especially investment management, communications or data visualization
  • Outstanding work ethic and willingness to contribute beyond the scope of one’s role to achieve team and firm objectives
  • Excellent attention to detail, extremely accurate and well organized
  • Able to exercise sound judgment and to appropriately document conclusions
  • A strong emphasis on time management in addition to being well organized and detail –oriented
  • The ability to perform effectively in an environment of rapid and continual changes
  • Strong Microsoft excel skills across Word, Excel, Outlook and exposure to VBA is required
  • Exposure to SQL (Structured Query Language) and UNIX is added advantage
  • Ability and desire to work in a team environment; willingness to ask questions but also to learn independently
  • Highly motivated to learn business and able to connect upstream – downstream dots. Keen to learn technology
31

Client Reporting Documentation, Associate Resume Examples & Samples

  • BS/BA
  • More than 5 years of Investment Trust Disclosure experience is required. Experience in offshore funds disclosure is preferred
  • Strong Knowledge for Investment Trust and Financial Products related regulations
  • Exceptional writing skills in Japanese is essential
  • Fluent in Japanese & English
  • Project management skill is required which includes the schedule management and negotiation with clients and other related parties
  • Strong Team player who can support and encourage other team member to achieve the task
  • Attitude to welcome the challenge and ability to cope with it
32

Client Reporting Investment Analyst Resume Examples & Samples

  • Create and modify client reports utilizing Business Objects and Vermilion
  • Provide on-going support which includes reporting, analyzing data, and researching routine inquiries
  • Assist in or lead the completion of customer requests with exceptional service levels
  • Contribute and implement ideas that will improve the efficiency, accuracy, controls in relation to assigned work or projects
  • Lead or represent the team on medium projects. Attend or facilitate meetings with minimal guidance
  • Ensure compliance with internal risk policies and controls and maintain evidence in an effective manner
  • Strong customer service skills. Proven ability to collaborate with a variety of internal and external parties to understand customer needs and ensure positive outcomes for our clients
  • Strong analytical, problem recognition and resolution, and communication skills are required. Strong organization skills with the ability to handle multiple assignments within tight deadlines
  • Bachelor's Degree required, Finance preferred
  • 3+ years of related experience in financial services industry or technical analysis
  • Process improvement experience preferred, with the ability to recognize opportunities within own role
  • Strong analytical, problem recognition and resolution, and communication skills
  • B. A. in Accounting, Finance, or related field preferred
  • 2-5 years experience in a financial services firm
  • Institutional client reporting knowledge preferred
33

CIB Investor Services Client Reporting Software Developer Resume Examples & Samples

  • Design, analyze, develop, code, test, debug and document Java/J2EE programming to satisfy business requirements for large, complex projects
  • Must adhere to architecture standards, mentor less experienced team members, perform code reviews, and participate in strategic technology directions, and best practice development
  • Deliver Java/J2EE technology expertise and innovation to a development team with varying experience and skill profiles
  • Keep abreast with the latest developments in Enterprise Java and open source technologies; share knowledge with the team and propose adoption of new technology
  • Write high-quality code and related documentation, perform unit testing and adhere to JPMC software development process
  • Assist the team in supporting the application in QA and production environments
  • Minimum 6+ years recent hands-on application development work experience in large-scale distributed technology projects
  • Demonstrated fluency in Java, Web Technologies, J2EE and Object-Oriented technology
  • Experience with Spring, Messaging and working knowledge of Design patterns
  • Experience with full software development lifecycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments
  • Firm understanding of end to end solution architecture and enterprise application integration of third party and custom developed solutions
  • Experience with separation of layers between transport, data access (i.e. Hibernate), business logic, and presentation technologies
  • Hands on experience with version control and defect tracking systems
  • Experience with Weblogic/Webspere, JDBC, and Sybase/Oracle/DB2 Database
  • Experience with Mule and UI Experience would be added advantage
34

Assistant VP Client Reporting Strategy Resume Examples & Samples

  • Providing business expertise and support related to Asset Taxonomy and other investment disciplines
  • Evaluating portfolio analytics to identify opportunities and devise solutions to enhance current capabilities and ensure integration into the reporting platform
  • Partnering with the Program Management, Quality Assurance and Operations teams to lead user acceptance testing and implementation plans to track the overall progress of projects
  • Supporting the development of business requirements and working closely with the Technology, Operations and User Experience teams to create solutions for various projects
  • Assisting in the creation of communications and training programs to announce and educate the field about upcoming strategic initiatives and tactical enhancements
  • Sound business judgment
  • Assume high level of autonomy
  • Be very organized and able to meet deadlines in fast paced environment
35

Americas Client Reporting Data Quality Resume Examples & Samples

  • Account or Finance Degree
  • 5-10 years of Financial Services Industry
  • Strong Key Investment and Banking Product Knowledge
  • Demonstrate proficiency with Excel VBA, SQL-Server/Oracle Database
  • Proficient understanding with F2B system flow
36

Client Reporting & Data Reconciliation Resume Examples & Samples

  • Reconcile positions and balances on client accounts; investigate and resolve breaks to ensure records accurately reflect for Client Reporting purposes
  • Manage security referential data within the client reporting systems, including security pricing and data integrity checks
  • Proactively manage deadlines and SLAs
  • Prepare bespoke client reports for AWM clients
  • Prepare metrics and management reports for AWM management, including KRI's and KPI's
  • Strong investigative, analytical and problem solving skills
  • Experience of data reconciliation and breaks resolution
  • Strong attention to detail and be highly deadline oriented
  • Acute awareness of risk, with clear focus on control and timely escalation of risk items to management
  • A proactive nature, challenging and questioning processes, seeking innovative solutions to improve efficiency and mitigate risk
  • Excellent teamwork skills, outgoing and motivated
  • Strong verbal and written English communication skills
  • Self-motivated with an ability to work consistently and efficiently under pressure
37

Newton, Client Reporting Executive Resume Examples & Samples

  • Regular standing data amendments to ensure that reporting system is maintained and up to date
  • Investigation and resolution of reconciliation errors within the client reports
  • Monitoring of production workflow & distribution
  • The production of manual reports on a monthly, quarterly and ad hoc basis
  • Responding to information requests from client auditors as and when required
  • User Acceptance Testing for system upgrades and enhancements
  • Dealing with problems and queries from Portfolio Managers, Fund Manager Assistants, IT Support and market facing teams
  • Active participation in cross-training initiatives to provide a broader knowledge base and cover within the client reporting team
38

Client Reporting Data Analytics & Data Quality Engineer Resume Examples & Samples

  • Technical Design & development of Operations Dashboard and Data Quality Engine
  • Technical Design & Implementation of Portfolio analytics and calculation services
  • Develop solution to evaluate and demonstrate investment performance based on single account, portfolio hierarchy, client level, or client grouping levels
  • Design, Develop & Integrate Data Quality rules engine with overall data platform & ETL tools
  • Ensure platform delivery, stability, simplify environment & integration with strategic roadmap
  • Must be comfortable working in a dynamic, fast paced and high pressure environment through development life cycle across both onshore and offshore locations
  • Participate in the application development life cycle and drive engineering excellence
  • Understanding and delivering solutions in line with Client Reporting strategy
  • Manage development environment to ensure stability, simplify environment & deliver strategic solutions
  • Manage and own problem reporting & resolution
  • Collaborate and partner closely with program managers, BAs, development leads, testing leads and production support teams to ensure delivery meets highest quality standards
  • Bachelor’s Degree in Computer Science or relevant major
  • Technical specialist with strong analytical and technical ability & Performance domain expertise
  • Able to work in United States
39

Client Reporting Production Manager, VP Resume Examples & Samples

  • Proven Implementation Management experience and knowledge of data sourcing, workflow tools and report production environments
  • Acutely risk aware and experience of managing risk within function (operational / financial / regulatory / conduct)
  • Demonstrable analytical skills, with the ability to leverage data to drive change
  • Agility to work independently, while keeping stakeholders/decision-makers informed
  • Proven man manager with a track record of managing and developing high performing teams
40

Client Reporting / Factsheets Manager Resume Examples & Samples

  • Preparation of monthly and quarterly fund fact sheets and reporting materials for a range of products, both traditional and alternatives, and client types
  • Manage any language translation projects to ensure all investment reports are accessible to local clients
  • Enhance the reputation of the business by distributing fund data to group companies and ensure content is compliant and accurate
  • Sourcing and formatting data for outsourced production and internal department use
  • Maintenance of all sales support materials including maintenance of Key Investor Information Documents (KIIDs)
  • Creation and ownership of wider marketing literature such as bid/offer spreads and fund charge sheets
  • Assist the team in developing the business model to optimise delivery and identify new channels for future growth
  • Communicate and negotiate with senior portfolio managers and key stakeholders on a regular basis
  • Assist the team on any ad hoc tasks
  • Experience in an asset management firm in a similar role, or wider investment management experience either in-house or at a Data Publication organisation
  • Fund reporting experience. Needing to be hands on day to day with experience of Fund Databases and use of Morningstar and Lipper
  • Ability to analyse and review fund data, and deliver clear and concise reports for internal and external review
  • Mastery of Microsoft Office, particularly MS Word and Excel
  • Attentive to detail, organised and client-focused individual who takes pride in their work and can work well both individually and as part of a larger team
41

Client Reporting Senior Administrator With German & English Resume Examples & Samples

  • Fluency in English and German (written and spoken)
  • Successfully completed studies of economics, finance, accounting, mathematics, physics or computer science
  • Professional experience up to 1,5 years
  • Proven experience with standard Microsoft Office applications (Excel, Access)
  • Technical computer skills important
  • Experience with SAP Business Objects of advantage
42

Bus Ops-bds-aladdin Client Reporting Production Resume Examples & Samples

  • Lead the Aladdin Client Reporting Production team
  • Key contributor to the Gurgaon leadership team ensuring appropriate staffing model, depth charts and succession plans are assessed across the location
  • Attention to detail to ensure a high degree of accuracy for all deliverables
  • Demonstration of strategic & tactical delivery in previous role(s) which would have enhanced the efficiency, risk management and control oversight of team(s) managed
  • Ability to work in a team environment and build strong relationships with colleagues and global team members
  • 10 – 15 years of financial services experience and a good understanding of Financial Markets, preferably within the Investment Management, Client Reporting
  • Minimum 7 years of supervisory experience; demonstrated experience in leading teams of professionals, staff development, coaching and performance assessments
  • Minimum 5 years of experience in project management
  • Experience managing large teams supporting global functions, provide guidance to junior managers
  • Responsibility for managing internal and external stakeholders. Working closely with Global Custodian/ Brokers to on-board portfolios
  • Experience working with a remote manager
43

Senior Analyst, Client Reporting Resume Examples & Samples

  • Produce monthly and quarterly workflows for client statements
  • Gather report requirements from internal departments
  • Assist in designing, creating, and maintaining new report templates and dashboards
  • Run ad-hoc report requests from various internal departments
  • Review and resolve system and workflow errors
  • Assist in performing data validations and resolve data discrepancies to ensure accuracy of client statements and other reports
  • Understand enterprise level data flows across all firm-wide systems
  • Provide assistance with monitoring the timeliness of file feeds to databases that support client reporting
  • Work closely with IT, Operations and Client Service departments at an enterprise level and general troubleshooting issues within CORIC
  • Collaborate with IT to implement new system functionality and system enhancements
  • Assist with the development and testing of system upgrades
  • Identify and assist in the implementation of business process improvements
  • Maintain Document Warehouse on SharePoint site for client reporting
  • Work with Enterprise Data Management on data warehousing initiatives
  • Bachelor’s degree from an accredited four-year university
  • Minimum of 5-7 years of experience in the investment management industry
  • Excellent business and technical background in portfolio accounting, securities data, pricing and corporate actions across all asset classes, including global equities, fixed income and derivatives
  • Investment client reporting systems experience such as CORIC, Vermillion, Portia, and/or Eagle preferred
  • Advanced Microsoft Office Suite (Excel, Outlook, Word) skills
  • Knowledge of database structure and maintenance
  • Ability to provide attentive customer service
  • Ability to work in a team or independently
  • Ability to meet both daily and periodic deadlines
  • Flexibility in adapting to scheduling and work flow changes
  • Ability to prioritize based on competing initiatives
  • Excellent problem recognition and resolution skills
  • Languages: SQL preferred
44

Client Reporting Product Lead Resume Examples & Samples

  • Understand customer needs and how the existing Client Portal and Reporting portfolio of work supports it
  • Own, develop and communicate the program vision, (near-term) roadmap, increments and on-going backlog
  • Manage the internal Technology and Digital landscape and understand the evolving external one
  • Build trusted relationships with key stakeholders in Distribution, Product and Investment
  • Scope, triage and facilitate prioritisation of work
  • Validate customer needs and actively manage fit-for-purpose and user acceptance
  • Actively participate in key ceremonies, including PI and Sprint planning, demos and retrospectives
  • Build and develop high-performing multi-functional teams, driving ownership, engagement and excellence
  • Manage and evolve Client Portal Products in eco system of Web, Digital, Intranet and Client reporting
  • Has led transformational, complex client service or reporting initiatives
  • Has had experience in Agility and Agile/SAFe delivery
  • Has managed Stakeholders at all levels of seniority
  • Has led and managed high-performing teams, cross-functional teams, both directly and indirectly in a matrix environment
  • Has managed Change across functional and geographic boundaries
  • Has had exposure to Asset management, other financial services beneficial
  • Has delivered third party solutions, either directly or through third party integrators
  • Has strong Business Analysis skills
  • Has managed RFP processes and vendor selection
  • Is passionate about building a wider vision within the firm of Digital client servicing and reporting
  • Can translate Business strategy in Technology solutions and vice-versa
  • Understands the software development life cycle / concepts & practices required to implement effective information systems and Products
  • Can make sense of complex Technology architectures, including integration and can coordinate dependencies and Integration Testing
  • Is technically minded, with a desire to keep abreast of technological, regulatory and other environmental changes impacting financial services
  • Has Agile/SAFe qualifications, APMP or PMI useful
  • Has excellent working knowledge of MS Office, particularly Excel and PowerPoint
45

Client Reporting Data Quality Analyst Resume Examples & Samples

  • Accounting or Finance Degree
  • 2-5 years of Financial Services Industry
  • Ability to proactively identify, troubleshoot and resolve complex data integrity issues
  • Team focused and able to collaborate effectively with organizational partners and team
  • Strong Investment and Banking Product Knowledge
  • Strong writing and verbal communication skills
  • Proficient understanding with front to back system flow
  • Experience with Private Banking, client reporting processing systems, investment performance measurement a plus
46

Client Reporting Tax Senior Team Leader Resume Examples & Samples

  • Lead the Client Reporting Canada Tax Team through Tax slip production to ensure clients receive accurate and timely tax slips. Ensure withholding reconciliations and remittances are completed timely to ensure regulatory compliance is achieved
  • Ensure Tax regulation changes are interpreted accurately, implemented effectively and communicated appropriately
  • Plan and coordinate all testing, print and production with I.S. area and vendor
  • Ensure all Tax and cost basis related changes and Tax process improvements are effectively implemented
47

CIB F&BM Client Reporting & Mis-mumbai Associate Resume Examples & Samples

  • Support ad-hoc report creation/change requests to the Global Banking
  • Experience developing QV user interfaces: Creating charts, filter boxes, list boxes, text objects, etc. Ability to apply and customize formatting using style sheets
  • Load script development experience: Ability to load data from multiple source
  • Understand the functional specifications from management in a clear and concise manner
  • QV server administration experience would be added advantage
  • Familiarity with QV management console would be added advantage
  • B.E. with 3+ years experience or B.Sc (Computer Science) with 5 years of relevant experience
  • Data Visualization (QlikView)
  • Excellent Business Intelligence (fna Business Objects) skill set (Release BI 4.0)/Rich Client/Launch Pad Excellent SQL Excellent ASP (Classic and .net) Familiarity with Business Objects universes (WCBI TSDM universe knowledge a plus)
  • Be able to estimate the effort and timescales involved in the tasks
  • To participate in quality reviews, constantly striving to improve working practices
  • Focus on service delivery / client satisfaction
48

CIB F&BM Client Reporting & Mis-mumbai Associate Resume Examples & Samples

  • Support ad-hoc report creation/change requests to the Dashboards
  • Provide design, development and production support for new and existing reports delivered using various Business Intelligence tools
  • Knowledge of SQL a must
  • MSExcel and MSAccess may also be used in report design, development and production
  • QV server administration and QV management console experience would be added advantage
  • Knowledge of Qliksense and nPrinting
  • Knowledge of various BI Tools such as Cognos, Tableau, SSRS and Data Modelling
  • Facilitate the performance tuning of reports and timely issue resolution related to reporting support
  • Experience in Finance domain / BSFI industry will be an added advantage
  • B.E / MBA with 6-8 years experience or B.Sc (Computer Science) with 8-10 years of relevant experience
  • Cognos, Tableau, SQL
  • Excellent SQL Excellent ASP (Classic and .net) Familiarity with Cognos/Tableau knowledge a plus
49

Bus Ops-gcs-client Reporting Resume Examples & Samples

  • Lead the Fund Reporting Production team
  • All facets of people management to be performed including: coaching and development of staff, leading and motivating as well as performing goal-settings, 1-1s, mid-year and year-end staff reviews
  • Perform control and risk oversight for all functions performed within team including but not limited to
  • Proficiency in Microsoft office products (with an emphasis on Excel) or other programming languages and an aptitude for learning new applications
  • Strong, effective analytical and problem solving skills
  • Excellent communication skills to effectively articulate solutions to internal and external stakeholders
  • Ability to multi-task and balance deliverables without losing sight of overall objectives and deadlines
  • Exceptional decision making skills and ability to communicate effectively with senior management
  • Capability to assist in creating a team vision, planning and executing steps to ensure a consistently high performing team
  • Ability to work in a fast paced, rapid changing, deadline driven environment
  • Strong initiative to follow up on outstanding issues – identify what needs to be done and take action and see through to resolution
  • Master’s Degree in Finance, or a business-related field is strongly preferred
  • 10 – 15 years of financial services experience and a good understanding of Financial Markets, preferably within the Investment Management, Client/Fund Reporting
  • Experience in dealing with senior stakeholders
50

CIB F&BM Qlikview Client Reporting & Mis-mumbai Senior Analyst Resume Examples & Samples

  • Support ad-hoc report creation/change requests to the Global Banking
  • Utilize data visualization software (QlikView) to enhance delivery of new and existing reporting
  • Provide design, development and production support for new and existing reports delivered from Business Intelligence (Rich Client and Launch Pad), SQL and ASP (Classic and .net). MSExcel and MSAccess may also be used in report design, development and production
  • Experience developing QV user interfaces: Creating charts, filter boxes, list boxes, text objects, etc. Ability to apply and customize formatting using style sheets
  • Load script development experience: Ability to load data from multiple source
  • Experience using scripts to transform data for various dashboard requirements
  • Advanced knowledge using set analysis & variables
  • Familiarity with section access, databases, universes and business process flows
  • Understand the functional specifications from management in a clear and concise manner
  • Facilitate the performance tuning of reports and universes and timely issue resolution related to reporting support
  • Co-ordinate across global teams to deliver on the reports
  • Support Continuous Improvement initiatives
  • Provide Resiliency Support on Service / Reporting tools
  • QV server administration experience would be added advantage
  • Familiarity with QV management console would be added advantage
  • B.E. with 3+ years experience or B.Sc (Computer Science) with 5 years of relevant experience
  • Data Visualization (QlikView)
  • Excellent Business Intelligence (fna Business Objects) skill set (Release BI 4.0)/Rich Client/Launch Pad Excellent SQL Excellent ASP (Classic and .net) Familiarity with Business Objects universes (WCBI TSDM universe knowledge a plus)
  • Be able to estimate the effort and timescales involved in the tasks
  • To participate in quality reviews, constantly striving to improve working practices
  • Focus on service delivery / client satisfaction
51

Analyst Investment Services Client Reporting Resume Examples & Samples

  • Act as subject matter expert with in client reporting
  • Initiate or contribute in projects to re-engineer process / workflow. Constantly evaluate systems, processes and procedures for inefficiencies, and make recommendations for improvement
  • Understanding production / technology that is generating inherent data points for Client Reports
  • Since process in transformation phase – steep learning curve is desired with constant innovation to improve process
  • Participate in cross training efforts on all ACRP functions
  • Keen interest in investment products and a preference of 1-3 years of financial services experience, especially investment management, communications or data visualization
  • A strong emphasis on time management in addition to being well organized and detail –oriented
  • Strong Microsoft excel skills across Word, Excel, Outlook and exposure to VBA is required
  • Exposure to SQL (Structured Query Language) and UNIX is added advantage
  • Ability and desire to work in a team environment; willingness to ask questions but also to learn independently
  • Highly motivated to learn business and able to connect upstream – downstream dots. Keen to learn technology
52

Client Reporting Resume Examples & Samples

  • Manage a client delivery team of approximately 4 senior analysts in NY plus additional staff offshore, comprised of client reporting experts focused on end to end production of legal statements, advices, confirms and performance reports
  • Oversight & Coordination of Daily and Monthly Client Reporting Diagnostics across relationship, account, asset level and security master data; end to end execution of monthly, quarterly and annual rendition processes
  • Evaluate current quality control processes, define and implement improvements, maintain detailed workflows, and establish problem escalation models
  • Provide detailed and actionable remediation guidelines using industry best-practices and standards for financial instrument data quality across the range of product systems and referential data
  • Perform investigative data and/or reporting verification; Data Mining, impact analysis, historical assessments and definition and execution of remediation measures, as needed
  • Adaptive Ability and knowledge for effectively interacting with data users, managers, and other stakeholders
  • Participate in cross-functional teams and development or improvement task forces. Participate in database setup, design of checks and data validation, test plans, DQ policy decisions, etc. to ensure data quality objectives are met
  • Partner and maintain relationships with management across the organization, and peers managers to ensure validity of business rules and data quality processes
  • Actively engage with client reporting business analysis teams and product owners as it relates to development of new products and/or technology changes to determine data quality implications, potential impacts and action plans
  • Partner with key operation and technology stakeholders to maintain work deliverables, production cycle matters, project plans and help resolve/escalate issues as needed to successfully deliver reporting accurately, on time and with quality
  • Provide data quality training and presentations to members of the organization
  • Liaise with technology such as production support and/or development groups for root-cause analysis, definition, documentation along with short and long-term issue resolution and preventative measures
  • Provide best-in-class customer service and relationship management, responding and actioning inquiries and issues in an articulate, knowledgeable and timely manner
  • Ensure inquiries are responded to same-day and responses are unambiguous and follow-ups are immediately determined, understood and actionable by all stakeholders from operational, technical and business standpoints
  • Ability to gather and articulate specific, achievable technology and/or process change requirements defined from issues raised by the field as well as trends and pain-points noted in the existing process
  • Ensure all technology change requests raised follow the required SDLC project management and tracking standards
  • Ownership of IST/UAT testing for performance and reporting related changes or enhancements, covering creation of testing scripts, test data load planning, defect logging and tracking and production implementation
  • Demonstrated success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure
  • Demonstrated capabilities in quantitative data analysis (e.g., Excel, MS Access, SAS, SQL, and Business Objects)
  • Strong written and verbal communication skills - will have interaction with operations, technology, business managers and front-office sales staff
  • Strong analytical and strategic background in the financial services industry with some technology experience; understanding of characteristics of cross-geographical data and normalization procedures
  • Technical Ability to understand and use computational theories and practical skills
  • Broad understanding of Banking, Traditional, Alternative and Derivative Investment Products structural setups and attributes which imperative to accurate reporting of balances, transactions, classifications & taxonomies, investment performance measurement and portfolio statistics & analytics
  • Strong relationship management skills to build enduring and productive alliances across matrix organizations
  • General understanding of Data Warehouse structure; relational DBMS skills across multiple platforms (SQL, relational database and other query tools) a plus
  • Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones
  • 10-15 years financial services experience with a minimum of 5 years’ experience in investments and/or banking
  • Expertise within the financial services industry, investment product knowledge, Investment Performance Measurement (CIPM) experience and/or certification, Series 99 and/or Series 7 a plus
53

Client Reporting Operations Analyst Resume Examples & Samples

  • Managing the reconciliation of Positions and Balances and Corporate Actions on client accounts, ensuring these accurately reflect Morgan Stanley’s records for Client and performance reporting purposes
  • Manages all security referential data, including security pricing; and the reconciliation of client accounts custodied with external brokers
  • Be a confident, well-rounded methodical person with strong analytical skills
  • Be self-motivated with an ability to work consistently and efficiently under pressure
  • Be task orientated and able to meet targets and deadlines
  • Proficient with Microsoft Office ? Word, Excel, PowerPoint - experience of spreadsheets, formulae and pivot tables (The successful candidate will be responsible for producing meaningful metric information to clients to demonstrate the value of people)
  • Cash break processing
  • Equity / Fixed Income / Mutual Funds
54

Team Lead, Client Reporting & Servicing Resume Examples & Samples

  • Team lead responsibilities include include but are not limited to: coordination of the production process; ensure team deadlines are met
  • ...establish and implement policies and procedures; help to prioritize responsibilities for the team; resolve problems and escalate as needed
  • Review work prepared by direct reports, clearance of reconciling items, investment restriction monitoring, ensuring that accurate records are maintained for all clients,
  • ...filing, responding to queries from stakeholders and clients, client instructions, management fees, and complaint, breach and incident reporting
  • Ensure all activities within the GDS team are performed accurately, timely and efficiently to meet internal KPIs
  • Conduct regular one-to-one meetings with direct reports; interview, hire, orient, and train employees; prepare and deliver performance reviews; and handle personnel issues as they arise
  • Provide regular briefings to the Client Reporting Manager on significant issues, escalating any likelihood of failure to complete processes by deadlines, maintain and update the team issues log
  • Ensure that process and procedures are followed and highlight necessary amendments
  • This will assist in the training of team members (new and existing) on new procedures and ensuring effective knowledge transfer within the team
  • Provide cover for absent Team Leader
  • Coordinate and complete all assigned client reports and client service requests in conjunction with Sales & Service, Investment Centers, and other departments where necessary
  • Some experience leading teams or managing people
  • Proficient with MS Office (Word, Excel, and PowerPoint)
  • Abiltiy to work well in a team environment
  • Proactive attitude to change management
  • Ability to conduct complex analysis and present data in a meaningful way
55

Team Lead, Client Reporting Resume Examples & Samples

  • Performing quality assurance checks on information received internally from other supporting functions
  • Responsible for maintaining the team’s Key Performance Indicators (KPIs) as per the agreed Service Document (SD) with home country
  • Working closely with counterpart in home locations to resolve queries
  • Create, maintain and update procedures of the process
  • Ensuring compliance with all controls and procedures outlined in the procedures manual and general company policies
  • Reviewing and signing off on Reports of other team members
  • Working closely with the Section Manager and the stakeholders across NT locations through the various stages of transitions, on-boarding the work in Manila seamlessly, as per the transition plan
  • Ensure all scheduled work is completed by agreed deadlines, checklists are signed and files contain all required
  • To identify efficiencies and areas for improvement to reduce risk and become more efficient
  • Ensuring that technology available is being fully utilized in the most efficient manner
  • To ensure full and proper reporting to the Manager of any operational issues where delays are expected to flag any service delivery issues as early as possible
  • On-going review of daily controls and communications of suggested procedural changes
  • To assist with training and coaching of new team members
  • To assist the Section Manager in the production and enhancement of revised departmental procedures for use as a training tool
  • To work with the Section Manager to continually assess the team’s processes to improve efficiency, reduce risk or cost, as well as to increase the satisfaction of our staff. Likewise to work with other areas within NT
  • Support the implementation of business plans
  • Manage the allocation of the workload in a fair and efficient manner
  • Review the work status in regular intervals and work on the priorities from time to time along with proper allocation
  • Act as effective team leader within the unit and with other units by imparting knowledge as appropriate
  • Provide objective and regular feedback to staff
  • Conduct performance feedback and appraisal of team
  • 6- 8 years of experience in reporting functions like financial reporting, regulatory reporting, client reporting and board reporting in an Audit Firm, Hedge Fund, Mutual Fund or Financial institution
  • Knowledge of accounting concepts, financial instruments & products
  • Strong MS Word & Excel Skills
  • Experience of managing people in a financial services organization as a line manager will be preferred
  • Background in regulatory / statutory reporting will be preferred
  • Strong technical and procedural expertise
  • Good communication, presentation and internal and external client-servicing skills
  • Demonstrates a polite and friendly manner when dealing with others
  • Quality mind set leading to process improvements
  • Ability to rollout of new procedures within the team in consultation with Managers
  • Ability to collaborate and consult with multiple stakeholders with ease
56

Analyst, Client Reporting Resume Examples & Samples

  • Responsibility for delivery of all client reporting (valuations, ad hoc reports, investment reports), accurately and within specified timeframes
  • Monitoring of client data provided by the IOO client and recording on internal systems
  • Responding to internal queries and escalate to shared service teams to solve and prevent reoccurring issues
  • Maintaining high levels of accuracy as well as keeping internal tracking systems up to date
  • Responding to external queries in relation to client reporting and business queries
  • Responding promptly and appropriately to general queries received from clients, consultants, auditors and other third parties
  • Providing support for the accounting and reporting teams in Bangalore/Manila in order to ensure that reporting data is correct and reports are delivered on time
  • Working closely with the relevant contacts within our investment management clients to provide the best possible service, responding to queries and escalating as appropriate
  • Assisting in the preparation and delivery of IMA Disclosure reports
  • Assisting with testing of ongoing projects as requested
  • Being responsible for checking and delivering fee invoices prepared by dedicated fee analysts
  • A background in client reporting
  • Experience delivering to tight deadlines
  • Roles reliant on accuracy
  • Organisation and planning
  • Pressure resistance
  • Service focused
  • Influence and persuasion
57

Advanced Support Analyst IT Apps Client Reporting Resume Examples & Samples

  • Capture quality metrics such as response time, ownership acceptance, time to resolve etc. on a timely basis and address any exceptions
  • Assist with regular system upgrades on applications by reviewing functionality changes (new/amended), system testing, client training, user reviews and updating of support documentation
  • Should be able to guide/monitor and plan for new or other team members for the completion of assigned tasks
  • Proven experience in IT with at least 2 years experience in Business Support Analyst role
  • Previous experience using SQL Server, XML / XSL
  • Experience of working within the Investment Services industry in a business or IT related role
  • Must have strong problem solving capabilities with an analytical, methodical approach
58

Client Reporting Oversight Resume Examples & Samples

  • Ensures BAU policies and procedures meet regulatory and business obligations
  • Utilize MIS to monitor exceptions; and where necessary perform root cause analysis
  • Act as a point of contact for issue escalation and regulatory exams and audits
  • Periodically test confirmations and prospectus delivery processes and controls
  • Work with technology teams to develop automated solutions for processing and monitoring
  • Identify issues, oversee remediation efforts and escalate fails to Middle Office, Compliance, Technology
  • Act as a subject matter experts and perform business analyses development of related control frameworks
  • Bachelor’s degree
  • 5-7 years in financial services experience
  • Strong communication skills
  • Experience in collecting, and documenting business and technology processes
  • Strong understanding of US Cash Securities process lifecycle; especially confirmation processes
  • Excellent oral and written communication skills and ability to facilitate discussions
  • Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
  • Ability to create and deliver presentations to senior levels of management and/or stakeholders
  • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
  • Willingness to ask questions, challenge the status quo and seek out answers
  • Ability to work independently, multi-task, and take ownership of various analyses or reviews
  • Excellent analytical and problem solving skills
  • Proficiency in Microsoft Excel is required for analytical purposes (e.g., Pivot tables, vlookups, sumifs, etc.)
  • Basic knowledge of Microsoft PowerPoint is required to support the group’s presentations to senior management
59

Manager, Client Reporting Resume Examples & Samples

  • Oversight, monitoring and management of reporting production process to ensure client reporting deliverables are met in an accurate and timely manner
  • Analyze reporting requirements for new clients; ensure new business is integrated
  • Oversight and hands-on preparation of portfolio section of client portfolio meeting presentation books
  • Analyze ad-hoc client requests, communicate approach and either delegate and oversee completion or personally complete more complex requests
  • Oversee completion of portfolio information requirements for client due diligence questionnaires
  • Ensure client deadlines are met
  • Leverage technology to automate custom client reports and complete client requests
  • Lead a team of client reporting analysts; provide production oversight, training and development of staff of approximately 2-5 analysts
  • Bachelor’s Degree in Business, Finance, Mathematics, or related discipline
  • 7-8+ years experience in the financial services industry (preferably in fixed income asset management)
  • Asset management operations and/or reporting experience
  • Strong leadership skills and 3-5 years of management experience
  • Strong knowledge of fixed income securities and financial markets
  • Strong computer skills (Excel, Word, PowerPoint)
  • Ability to handle multiple tasks while meeting strict client deadlines
  • CFA designation, active status in the CFA program and/or MBA a plus
  • Knowledge of Blackrock Solutions Aladdin System a plus
60

Manager Client Reporting Resume Examples & Samples

  • Create processes and procedures to ensure reporting consistency
  • Act as liaison between IT and Reporting Team in order to automate reports
  • Work with sales team to scope customer deliverables, generate a project plan, and execute said plan with cross-functional support
  • Work with sales team to identify reporting gaps and needs
  • Collaborate with sales to highlight advantages of standard vs. customized reporting needs
  • Educate sales team on how to effectively use reporting resources available to sales and our customers
  • Ensure accurate and complete production of client facing reports for National Accounts Clients (1,000+ total)
  • Administer client access to portal for self service reporting
  • Design reports to meet clients needs – in partnership with sales group
  • Self starter who displays initiative
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day
  • Normal setting for this job is: office setting and / or landfill / outdoor
61

Manager, Client Reporting Resume Examples & Samples

  • Coordinate and ensure completion of daily/weekly/monthly/quarterly client reports, and client service requests in conjunction with Investment Centers, Performance teams, Sales & Service, Marketing, Accounting, and other departments where necessary, accurately and within the required deadlines
  • Coordinate and lead the effort on production of factsheets, published across different investment centers/ regions
  • Lead/ assist the Communications Platform’s project managers in testing and validating various data components for existing and new projects on the platform
  • Provide first tier support in addressing business partners’ questions, or executing ad hoc requests for clients
  • Oversee the production of regular reporting, client meeting materials and client static data to ensure accuracy and relevance to the clients
  • Provide management view into process changes/automations resulting in increased measurable results along with key metrics which impact the operations
  • Build and maintain excellent relationship with stakeholders from Marketing, Investment and Investment Services functions
  • Review the processes regularly and ensure various documents related to process, including BIA-for BCP event, are updated regularly
  • Identify and strive towards mitigating the risks in the current & potential future projects
  • Determine, report and seek approval for staffing requirements in a timely manner
  • Identify successors at various levels in the team, provide direction and commit to their development and ensure the teams are engaged and motivated all the times
  • Direct the Team Leads in conducting annual performance and development reviews
  • Ensure that all the queries are duly attended and Manager is kept informed of significant issues
  • Strives to create & maintain an environment which enables team members to give recommendations on any process/ non-process practices
  • Foster a culture of questioning and enable the team members to challenge the status quo and come up with innovative ideas
  • Take wider responsibilities from Dept./ Center level, as assigned and participate & contribute as appropriate
  • Steer the efforts of the teams (across department as assigned) in achieving the intended / deliberated objectives and initiatives of the department
  • 10+ years experience in financial services domain, preferably in Asset Management/ Investment Banking industry, with 5-7 years’ experience in people management
  • Looking for Manager who can manage people managers
  • PMP Certification and project management experience would be an added advantage
  • Understanding of various client communications and structure is preferred
  • Understanding of Performance Calculations, with exposure to Investment Accounting
  • Builds and develops strong teams
  • Passion for self and others development
  • Foster teamwork & feedback culture
  • Excellent interpersonal skills and high emotional quotient
  • Ability to professionally interact with all levels of the organization
  • Excellent presentation, communication and writing skills
  • Demonstrated ability to analyze and solve problems or business situations
  • Demonstrated ability to turn challenges / roadblocks into opportunities
62

Analyst, Client Reporting Resume Examples & Samples

  • Must be able to multitask, also prioritize on the work allotted based upon the deadlines
  • Actively participate in Team meetings and huddles. Also, should be able to provide inputs whenever necessary
  • Capable of using analytical skills in solving issues/problems faced by the team
  • Any issues causing a concern must be immediately raised to the TL (or) Line Manager
  • Strong Communication/Interpersonal Skills
  • General Financial Services Knowledge
  • Data Analytic Skills preferable
  • Computer Skills – Competent in Excel, Word, PowerPoint etc
63

Team Leader, Client Reporting Resume Examples & Samples

  • Partners are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role
  • Partners are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled
  • Partners are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
  • Reports to Section Manager & update deliverable to home country respective virtual team Manager
  • Data Analytics
  • Organisation and planning
  • Resilience and Self Control
  • Computer Skills – Strong knowledge of, Excel, and Word and PowerPoint Industry
  • Business or financial services qualification or studying for same. This is not essential but would be an advantage
  • Industry Knowledge
  • Knowledge of financial instruments
  • Investment Banking Industry
  • Previous experience with evidence of involvement at a supervisory level through running and coordinating projects, training staff or quality checking team’s work
  • Candidate to have 5-6 years of experience in related industry, about 3-4 years in Data Analytics
  • Effective in the use of a variety of communication methods
  • Identify and ‘own’ problems, correct them as far as is possible and refer as/if appropriate
  • Candidate to have 5 years experience in related industry
64

Technical Coordinator, Client Reporting Resume Examples & Samples

  • Partners are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role
  • Partners are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled
  • Partners are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
  • Data Analytics
  • Procedural knowledge
  • Client Service Orientation
  • Quality Focus
  • Team Working
  • Organisation and planning
  • Resilience and Self Control
  • Problem Solving & technically very sound person
  • Lead as an example
  • Process improvement implementation
  • Producing timely and accurate work against deadlines
  • Computer Skills – Strong knowledge of, Excel, and Word and PowerPoint
  • Industry Knowledge
  • Knowledge of financial instruments
  • Investment Banking Industry
  • Previous experience of 3-4 years, currently working as a Senior Analyst / Technical Coordinator with evidence of strong technical and procedural expertise
  • Effective in the use of a variety of communication methods
  • Identify and ‘own’ problems, correct them as far as is possible and refer as/if appropriate
  • Process oriented and strong analytical skill
  • Candidate with 3-5 years of experience in the field of reporting/data analytics
65

Client Reporting Services Resume Examples & Samples

  • Deliver a superior client experience via front-line client service to clients and related third parties, including fielding and responding to client queries and the creation of accurate and meaningful ad hoc reports
  • Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations for improvement
  • Support various projects, including automation/standardization efforts and the evolution of standard deliverables
  • Support process re-design/improvement and systems development
  • Analyze trends in queries to constantly improve service and client deliverables
  • Understand flow of client, market and fund information across BlackRock and external data providers
  • Configure new client deliverables, maximizing the use of existing processes and tools
  • Facilitate bespoke report creation through analyzing and researching client, market and fund data and related information
  • Oversee and ensure timely and accurate distribution of all deliverables, proactively communicating potential delays to clients
  • Leverage data and feedback to help evolve report content and presentation
  • Build strong relationships with stakeholders and partners
  • Inspire colleagues and self to engage and excel in work and career
  • Embrace a culture of excellence, innovation, communication and accountability, where all members of the team are motivated to go above and beyond, think globally and outside the box
  • Understand the risk environment within the department – promote risk awareness, assessment and control
66

Assistant Manager, Regional Client Reporting Resume Examples & Samples

  • Work with key stakeholders to develop various standard and custom client reports and data sets for internal and external clients
  • Coordinate with the relevant Business Units (ie. Information Technologies, Client Reporting Production, Client Services) to establish the appropriate client reporting delivery model for individual clients
  • Ensure accurate and thorough documentation of client reporting requirements
  • Cross train and relay necessary knowledge to the Client Reporting Production team to improve the report production process
  • Review and validate client reports produced by the Client Reporting Production team
  • Oversee the timely and accurate delivery of client reports to the Client Service team
  • Ensure up-to-date maintenance of process and procedure manuals
  • Work with the Client Service teams to identify areas of improvement for client reporting
  • Implement the Global Client Reporting Model across Asia territories
  • Bachelor’s degree in Accounting, Finance or Business with at least 5+ years of experience in the investment management industry and/or Client Reporting role
  • Ability to engage with clients and precisely interpret and document requirements
  • Strong interpersonal, negotiation and conflict resolution skills to deal effectively with clients and vendors
  • Direct experience working in an Investment Operations and Client Reporting environment is a strong advantage
  • Demonstrate strong organizational skills, the ability to prioritize tasks, meet deadlines and the flexibility to work in a fast paced environment
  • Strong problem solving skills with the ability to research issues where the solution is not readily apparent
  • Good team player with strong written and verbal communication skills and the ability to build relationships across multiple levels and business units
  • Computer literacy with common PC applications (i.e. familiarity with Microsoft Office, particularly Excel), and experience with portfolio reporting tools
67

Client Reporting Change the Bank Program Manager Resume Examples & Samples

  • Define and drive the implementation of Standards and Best Practice
  • 10 years of experience in program/ project management, process engineering or strategy within a financial services or operations environment
  • Knowledge of Wealth Management products and services, expertise in Performance and Client Reporting preferred
68

Client Reporting Resume Examples & Samples

  • Manage the reporting expectations of high profile FAs for custom reporting
  • Prepare monthly, quarterly and adhoc performance reports
  • Interface with group manager in review and production of team metrics for Cap Plan, and technology
  • 3-5 years of financial experience
  • The candidate must also possess strong written and oral communications skill
  • Analytical/critical thinking ability
  • Excellent reconciliation and research skills
  • High level of proficiency in Excel
69

Client Reporting Senior Business Analyst Resume Examples & Samples

  • Gather requirements to enhance automated reporting processes and systems
  • Create business requirement artifacts including user stories, annotated wireframes, detailed workflow diagrams, use cases, business process flows, data flow diagrams
  • Work with internal teams and IT using Agile/Scrum methodology as well as Waterfall to improve client reporting system and tool
70

Middle Office Advanced Client Reporting Service Specialist Resume Examples & Samples

  • Interacting with internal and external clients, as well as teammates, on the telephone, in written correspondence and in person in a professional and accurate manner
  • Cultivate and maintain close client relationships through proactive measures and creative customer service Educate the client and assist them in implementing the best possible practices to more effectively use Middle Office products and services to meet their business needs
  • Maintaining and updating data as needed and producing reports as required
  • Researching and resolving issues, and receive training in the ‘client experience&#8217
  • Adhering to the client specific SLAs, as outlined
71

Asset Management, GWM, Client Reporting Resume Examples & Samples

  • Learn and understand the various processes and procedures performed within Client Reporting
  • Diagnose, communicate and facilitate resolution of key issues and risks
  • Manage Operational Risk within team; assess risks and ensure adequate detective and preventative controls are in place to mitigate risk
  • Perform and comply with Corporate/Asset Management vendor management responsibilities
  • Ensure compliance with Global Information Risk activities (Identity and Access Management; Recertification of distribution lists, shared drives, databases, and applications)
  • Manage requirement gathering, complete Business Requirement and Functional Specification Documentation
  • Participate in defect and issue resolution during QA and UAT testing cycles
  • Coordinate user acceptance testing (UAT) and maintain appropriate documentation (scripts, metrics, etc.)
  • Demonstrated ability to successfully lead teams within changing control/regulatory environment
  • Strong attention to detail and ability to work independently
  • Represent Operations as subject matter expert on cross-functional operational initiatives, effectively communicating the status and issues to interested parties
  • Partner with Asset Management Oversight & Control and PB Risk to increase risk awareness and drive efforts to strengthen the control environment
  • Strong organizational and time management skills, including prioritization
  • Ability to negotiate / influence others outside of direct reporting responsibility
  • Ability to interface with both Technology and Business Partners to develop project requirements
  • A solid understanding of Private Banking products and services is preferred
  • In-depth knowledge of financial products with an understanding of the attributes of investment products, as well as related calculations
  • Advanced Excel Skills – Macros and VBA
72

Senior Associate Client Reporting Resume Examples & Samples

  • 75% Technical and Analysis
  • Support pre-sale and post-sale reporting activities to ensure customer success
  • Manage a portfolio of clients
  • Outline and articulate product gaps and lead cross team partnerships to drive solutions
  • SQL scripting and technical troubleshooting
  • Scope new requirements for product engineering
  • Project management tasks and prioritization
  • 25% Additional business support
  • BS/BA required
  • Coordination of multiple tasks and ability to prioritize
  • Experience analyzing data, drawing conclusions and making prescriptive recommendations, and presenting those findings to stakeholders
  • Experience with or enthusiasm to learn data extraction or higher level language (such as SQL, R, Stata, SAS)
  • A deep understanding of or strong willingness to learn the healthcare industry, including Revenue Cycle and Clinical reporting
  • Ability to thrive in a fast paced environment
  • Ability to listen and clearly outline issues
  • Ability to identify and communicate solutions to complex problems
  • Ability to prioritize multiple tasks and manage escalations
  • Ability to project manage
73

Citi Private Bank Client Reporting Operations Tampa Client Reporting Lead Resume Examples & Samples

  • Lead the Client Reporting group in Tampa, supporting the NAM and LATAM businesses covering data quality & controls, investment performance measurement/analysis and client delivery across Legal Statements, investment reporting, advice/confirm rendition and ad-hoc reporting
  • Experience in team management & leadership as well as partnering with diverse teams located in multiple locations and time zones
  • Demonstrated success in managing multiple processes & deliverables concurrently often within aggressive timeframes; ability to cope under time pressure
  • Strong written and verbal communication skills - will have interaction with senior technology and business managers
  • Strong analytical and strategic background in the financial services industry with operational experience
  • Must be able to compose and deliver business documents such as business cases, project plans, executive summaries, governance reports, etc
  • Proven ability to build consensus across multiple stakeholder groups through partnership
  • Demonstrated capabilities in quantitative and data analysis (e.g., Excel, MS Access, Business Objects)
  • Strong understanding of investments: managed accounts, alternative investments (Hedge Funds, Private Equity, Real Estate), Fixed Income & Equities
  • Investment Performance background or related function focusing on Time & Money Weighted RoR reporting, Risk analytics, Attribution, etc
  • Experience across equities, Fixed income, mutual funds and alternative investment processing
  • Familiarity with regulatory environment and reporting standards
74

CIB Investor Services Client Reporting Software Developer Resume Examples & Samples

  • Build Automation framework for Client Reporting suite of applications using Selenium
  • Write high-quality code and related documentation
  • Assist the team in supporting the application in QA and production environments as well as with Automation framework
  • Minimum 4+ years recent hands-on application development work experience in large-scale distributed technology projects
  • Demonstrated fluency in Selenium, Java, Web Technologies, J2EE and Object-Oriented technology
  • Bachelor’s Degree or equivalent
75

Client Reporting Strategy Assistant VP Resume Examples & Samples

  • Providing business expertise and support related to Asset Taxonomy
  • Evaluating portfolio analytics to identify opportunities and devise solutions to
  • Performing ad-hoc analysis supporting requests from Advisors
  • Partnering with the Program Management, Quality Assurance and Operations
  • 3+ years post-college experience in financial services industry
  • Strong analytical capabilities and problem solving skills
  • Ability to work well with employees across a diverse range of functional groups
  • Effective communication and interpersonal skills
76

Client Reporting OMS Developer Resume Examples & Samples

  • Develop into and as a subject matter expert in Reporting
  • Translate business requirements into technical documents/code
  • Decompose architecture into implementable design elements and then develop the component
  • Implement appropriate design standards, frameworks and patterns while designing and developing components
  • Debug any issues that arise in system or user testing or in production and provide timely resolution as and when needed
  • Converse with various data provider and consumer applications in their languages/terminologies (DB2/Oracle/ SQL queries/ PL-SQL objects or front-end frameworks or any other technology)
  • Experience in any Reporting platform, preferably O2MS or ISIS papyrus/ multi- reporting platforms experience
  • Experience in PL/SQL and Oracle
  • Working experience with Application servers would be a plus
  • Candidate should be willing to work late in the evening India time on need basis in order to interact with US/other global teams
77

Department Leader, Client Reporting Resume Examples & Samples

  •  Corporate Action Processing
  •  Inheritance Processing (Step-ups)
  •  Gifting
  •  Contra-Firm Support
  •  Quality Assurance / Controls
  • Responsible for overall performance of the department, including establishing and achieving key performance indicators, key goals and objectives, risk mitigation strategies, and compliance with supervisory procedures and regulations in US and/or Canada. Has oversight of annual department expenditures ranging from $1 million to $20 million total
  • Has full leadership responsibility for a department that typically includes up to 45+ people, with 2-5 leaders responsible to this person
  • Must have an understanding of the department's functions, processes, and systems within 6 months of hire, and be an expert within 12 months of hire
  • Must be knowledgeable of and responsible for the development and performance of key systems in US and/or Canada. Must have knowledge of technology and tools available to provide solutions and create process efficiencies. Should have demonstrated ability building scale and guarding against linear growth through staffing strategies, process improvement, abandonment and automation
  • Must identify changing industry rules and regulations and develop new procedures and systems to ensure compliance
  • Responsible for managing relationships, systems and contracts with vendors, regulators, IS, and external auditors
  • Must have ability to solve difficult problems in gray areas where little or no guidance is available, considering both the upstream and downstream impacts to the department. Must interpret regulations, internal policies, procedures, and guidelines in US and/or Canada to solve problems and implement solutions
  • Decisions are complex, multi-faceted and non-routine and require the exercise of sound judgment and assumption of business risk. Decisions involve assessing, managing and mitigating risks, which include financial, control, service and regulatory risk and regularly require employing industry, firm, and regulatory knowledge
78

Analyst Client Reporting Resume Examples & Samples

  • Leadership positions in the U.S., U.K., Continental Europe, Asia, and Japan
  • Updating the account level profiles for the clients across all asset classes
  • Driving the process and assisting the team lead in making sure all requests are completed with highest accuracy and timeliness
  • Assisting other team members with various tasks (maintaining trackers, attending calls)
  • Perform UAT testing for any of the new enchantments and work on the project cycle
  • MBA with 1-2 years experience / Graduate with 4+ years of experience in financial / client service industry
  • Strong communication skills and ability to multi-task
79

Analyst, Client Reporting Resume Examples & Samples

  • Reviews and maintains all roles and deadline for assigned relationships
  • Works independently with issue research and resolution prior to escalation
  • A College or University degree and/or relevant Client Accounting work experience is required
80

Asset & Client Reporting & Benefits Disbursements Manager Resume Examples & Samples

  • Participant and Trust Statement audit/production
  • Tax Reporting Compliance/production
  • Plan Sponsor and participant fulfillments
  • Regulatory mailings
  • Proxy communications
  • Billing of plan fees
  • Employee Benefit Trust disbursements
  • 10+ years of operational management experience
  • Work well in a fast paced/multi task environment
  • Strong leadership skills and the ability to interact effectively with all levels of management, both internal and external
  • BS/BA College degree preferred but comparable business related experience is acceptable
  • PC literacy is a must; Microsoft Word, Excel and PowerPoint required
  • Knowledge of Retirement Products offered through RPWS
  • Experience with client reporting strategies and project execution
81

Senior Analyst, Client Reporting Resume Examples & Samples

  • FINRA Series 7, 63, and 24 preferred
  • 2-5 years of management experience preferred
  • Experience with Beta preferred
82

Senior Representative, Client Reporting Resume Examples & Samples

  • Assisting in the delivery and quality controlling of standard reporting of management fees/ query management and IMA Disclosure reporting
  • Actively playing a part in the quality controlling of client reports prior to dispatch for all IOO outsourced clients
  • Producing monthly oversight statistics to internal parties
  • Assist in client presentations
  • Assisting with the updating of procedures within the Client Administration and Reporting team as appropriate
  • The successful candidate will benefit from having
  • A background in client reporting
83

Team Lead Client Reporting & Servicing Resume Examples & Samples

  • Team lead responsibilities include, but are not limited to
  • Coordination of the production process
  • Ensure team deadlines are met
  • Establish and implement policies and procedures
  • Help to prioritize responsibilities for the team
  • Resolve problems and escalate as needed
  • ...and manage client and business partner relationships
  • Review work prepared by direct reports, investment restriction monitoring, ensuring that accurate records are maintained for all clients
  • Responding to queries from stakeholders and clients, management of complaint, breach and incident reporting
  • Ensure all activities within the GDS team are performed accurately, timely and efficiently
  • Conduct regular one-on-one meetings with direct reports; interview, hire, orient, and train employees; prepare and deliver performance reviews; and handle personnel issues as they arise
  • Ensure that policies and procedures are followed consistently and highlight necessary amendments
  • Communicate to team the mission and goals of business unit and what is expected from them to achieve these results. Facilitate direct reports in reaching their professional goals
  • Coordinate and complete all assigned client reports and client service requests in conjunction with Sales & Service, Investment Centers, Marketing, Compliance, and other departments where necessary
  • Manage projects related to transition of work to our team, account and strategy onboarding, continuous improvement initiatives, report automation, and any other firm initiatives
  • Encourage team and leverage technology systems and tools for report rendering, task management, execution, and delivery
  • Represent GDS North America Client reporting in various events or activities across the firm
  • Time and resource management of the team
  • 5 years financial services knowledge/experience
  • 1+ years line management experience
  • Achieve excellence through strong execution
  • Strong organizational and prioritization skills; keen attention to detail
  • Ability to prioritize and manage multiple tasks simultaneously; self- starter with strong organizational, detail and problem solving skills
  • Collaboration and teamwork
  • Proactive attitude towards doing more with less and flexibility towards the continuously changing environment and responsibilities
  • Extremely flexible and able to meet changing requirements and priorities
  • Ability to collaborate and work well in a dynamic team environment with peers, managers, and cross functional groups
  • Team player with the ability to coordinate initiatives across different geographic locations and functions
  • Communicate effectively and respectfully
  • Excellent written and verbal communication skills combined with effective listening and good interpersonal skills
  • Set internal business partners expectations, and influence decisions and behaviors by combining facts, expertise in the processes and industry, with outstanding communication skills
  • Open minded and willing to listen for other people’s opinions
  • Leadership and mentoring
  • Ability to train and mentor the junior and mid-level analysts
  • Experience in relationship management and stakeholder management and able to influence and build relationships at all levels of staff
  • Promote innovation and continuous improvement
  • Continually evaluate our team support structure and policies and procedures as the business needs and risks change
  • Promote continuous improvement for greater efficiency and reduction of risk
  • Think ahead and make fact-based decisions
  • Quickly identify business problems and access our support system and knowledge base to provide best practice resolution
  • Ability to make fact based decisions and provide creative solutions in sensitive situations
  • Technical skills and business knowledge
  • Technically savvy and ability to learn new tools and technology
  • Experience in formal or informal project management methodologies
  • Broad understanding of the global financial services industry, coupled with a deep understanding of the asset management segment of the industry and institutional client reporting & servicing
84

Equity Client Reporting Resume Examples & Samples

  • Review of daily, weekly and monthly business and client reports and analytics
  • Review and reconciliation of client data feeds to ensure integrity and accuracy of data
  • Responding to ad-hoc reporting requests from the Business Units from junior sales staff to sales desk heads and global product COOs
  • Gaining a thorough understanding of internal Equity product systems and revenue flows
  • Driving forward the team?s global project agenda including improving data quality, automation and enhancing the level on analytics in our current reporting suite
  • Minimum of 2 years banking or relevant finance / management reporting experience
  • Strong communicator and the ability to work to tight deadlines
  • Strong qualitative, analytical and problem solving skills
  • Professional maturity, confidence and ability to face off to senior BU management
  • Proficient MS Excel skills
  • Business Objects (BOXI) experience preferred
  • Accounting qualification preferred but not essential
85

Wealth Management Client Reporting Specialist Resume Examples & Samples

  • Act as the escalation point for client issues/inquiries relating to client reporting functions, which involves working with the Client Service/Fiduciary teams to resolve questions, investigate issues, and develop a satisfactory response to the client's concerns
  • Perform market value and Tax Cost reconciliations on client statements
  • Perform regular control reviews to ensure compliance with auditing, risk and regulatory requirements and standards
  • Assist with all aspects of the statement corrections process: Coding accounts in Omni to be held for correction, updating tracking database, reviewing corrected statements for accuracy, and releasing timely to the client
  • Review statement out of balance conditions and drive resolution. This requires determining the cause of the out of balance condition and making the necessary corrections to generate a client statement and/or coordinating with Technology for bulk updates
  • Assist with additional Client Reporting tasks including: Audit Confirmations, ad hoc request, etc
  • Participate in project initiatives including: establish business requirements, perform UAT and implement changes within the team
  • Prepare, review and revise Standard Operating Procedures as needed
  • Escalate potential issues or concerns to management team
  • Strong background in use of computer systems (PC and Mainframe)
  • Knowledge of the accounting for financial instruments, including derivatives and multi-currency instruments
  • Knowledge of financial products with an understanding of the attributes of investment products, as well as related calculations
86

Institutional Client Reporting & Service Associate Resume Examples & Samples

  • Work directly with internal clients to create and update various PowerPoint presentations for internal and external meetings
  • Coordinate & complete monthly/quarterly client reports & service requests in conjunction with Investment Centers, Performance teams, Sales & Service, Marketing, Accounting, & other departments where necessary, accurately & within the required deadlines
  • Field client questions, fulfill standing requests, and fulfill ad hoc requests for clients (i.e. monthly/quarterly consultant update questionnaires, compliance requests, audit requests, changes to guidelines, changes to contacts, etc.)
  • Resolve service/content-related problems or questions and provide documentation as required
  • Work directly with Marketing, Accounting, Performance teams, Investment Centers, Sales & Service, etc. both locally and globally
  • Primary subject matter expert for assigned products and strategies
  • Lead meetings and maintain partnerships with clients
  • 1-2 years of financial services experience preferred
  • Extensive PowerPoint skills including, but not limited to: knowledge of all features, understanding image formats, use of multiple masters, color themes, animations, and video
  • Proficient with MS Office (Word, Excel, etc)
  • High accuracy and attention to detail
  • Ability to organize and prioritize time and resources to meet goals and expectations
  • Must be capable of high level of communications, both written & verbal
87

VP, Client Reporting & Data Management Resume Examples & Samples

  • Collaborative and friendly team environment
  • Opportunities to develop and grow within the company
  • Health and Wellness programs including discounted corporate fitness membership and nutritional seminars
  • Modern, conveniently-located facilities
  • Community involvement including OneWalk to Conquer Cancer, Bay Street Hoops and more
88

Aims HFS Client Reporting Resume Examples & Samples

  • Perform supervisory review of analysis and custom reporting for prospective clients performed by the client reporting team
  • Perform supervisory review of standard and custom client reporting materials focused on AIMS services, products and performance
  • Review portfolio analyses related to exposure, concentrations, diversification, etc
  • Review and enhance data analytics published to the AIMS web
  • Respond to requests from senior management and clients relating to funds and portfolio
  • Actively assist in AIMS-wide initiatives and projects
  • Attention to detail and experience producing client materials with highest degree of accuracy
  • Experience managing a team and providing supervisory oversight
  • Finance and accounting background desired, including familiarity with financial statements used to perform functional responsibilities
  • Strong organizational skills to oversee production of a high volume of quality work within tight timeframes
  • Candidate must be a team player, self-motivated and demonstrate a willingness to take on more responsibility
  • Excellent analytical, communication and interpersonal skills
  • Proficiency with Excel, PowerPoint and Word. Candidate is also expected to demonstrate adaptability to other software products
89

Manager, Client Reporting Services Resume Examples & Samples

  • Investment Reporting – general product reporting for global clients and customized reporting for local clients
  • Product materials both for marketing presentation and client portfolio review meeting
  • Questionnaires – responses to RFPs, RFIs and due diligence related questionnaires
  • Production of materials and publications
  • Translation
  • Substantial (10+ years) experience in business operations, project management within the institutional asset management industry
  • Excellent organizational, project planning and execution skills including the ability to prioritize and multi-task under time constraints
  • Proven people management experience, ideally within matrix or globalised functions
  • Demonstrated track record of innovation, change management, creativity, efficiency, and problem solving
  • Demonstrated ability to thrive in a changing and collaborative global environment
  • Strong investment product knowledge across all asset classes
  • Positive and solutions oriented mind-set
  • Attention to detail, strong written and oral communication skills
  • Strong presentation skills in a variety of formal presentation settings
  • MBA and/or CFA preferred
90

Manager Client Reporting Resume Examples & Samples

  • Administer client access to portal for self-service reporting
  • Design reports to meet clients’ needs – in partnership with sales group
  • The highest level of supervisory skills required in this job is management of a team of project managers
  • Education: Bachelor's Degree (accredited) in Business, or in lieu of degree, a High School Diploma or GED (accredited) and four (4) years of relevant work experience
  • Experience: Seven (7) years of previous project management and/or business analytics experience
  • Self-starter who displays initiative
  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely
  • Normal setting for this job is: office setting