Continuous Improvement Consultant Resume Samples

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M Medhurst

Moshe

Medhurst

287 Wiegand Union

San Francisco

+1 (555) 591 2031

287 Wiegand Union

San Francisco

Phone

p +1 (555) 591 2031

Experience Experience

Chicago, IL

Continuous Improvement Consultant

Chicago, IL

Bauch Inc

Chicago, IL

Continuous Improvement Consultant

Incumbent will provide training, coaching, and mentoring of functional area Green, Yellow and White Belts on the use and practice of Continuous Improvement methodologies and tools
Partnership with CI resources at Colonial, Unum UK, and Corporate to share best practices and ensure cross organizational awareness of Great Ideas program specifics
Partner with Corporate Communications and Corporate Marketing to market CI approach across the organization and to ensure that CI becomes a way of doing business for UUS
Design improvements that align with strategic objectives, support business goals and deliver efficiency gains to reduce costs to business partners' operations while continuing to service customers
This position will share responsibility for planning and assisting in the execution of various Continuous Improvement events and projects targeted towards improving the business's performance
Collaborate with key corporate, business unit and divisional partners, for the delivery of results and establishment of a culture of continuous improvement (e.g. Change Management, Communications)
This position will provide mentoring / training to Green Belts and CI Consultant I roles on the use and practice of Continuous Improvement methodologies and tools

San Francisco, CA

Graduate Program Apprenticeship Continuous Improvement Consultant

San Francisco, CA

Bahringer and Sons

San Francisco, CA

Graduate Program Apprenticeship Continuous Improvement Consultant

Supports project planning, data collection/analysis/synthesis, SME interviews, process mapping, gap analyses and solution development
Collaborates with team colleagues in project and program development, execution, reporting and implementation
Supports the assessment, design and delivery of TOS-wide process improvement initiatives spanning multiple work areas within the Technology and Operations Services organization
Analyzes business performance data, collaborates on recommendations and supports implementation plans
Supports the assessment, design and delivery of enterprise-wide process improvement initiatives spanning multiple Business Lines/Functions
Participates in the identification and assessment of potential new projects
Lead mid to larger size projects for the business area(s). These initiatives have an impact on market share, top line growth and bottom line results

present

Los Angeles, CA

Continuous Improvement Deployment Senior Consultant

Los Angeles, CA

Gaylord Inc

present

Los Angeles, CA

Continuous Improvement Deployment Senior Consultant

present

Diagnose, design, develop, manage, support and lead business units through the Continuous Improvement management system processes
Assist with all logistics relative to the changes implemented and consider downstream effects to other parts of the organization
Assist with the planning and preparation for Steering Committee visits to the business area
Provide input into the development of the CI processes, services, and solutions that support the strategic direction and have a long term impact on achieving business goals
Engage and problem solve with the CI team and front line business unit leadership
Encourage peers and partner with the CI Lead to problem solve, think differently and remove barriers
Working knowledge of Continuous Improvement thinking, systems, and tools with emphasis on the design and development process and supporting quality systems

Education Education

Bachelor’s Degree in Engineering

Virginia Commonwealth University

Bachelor’s Degree in Engineering

Skills Skills

Strong collaboration skills and the ability to influence various business partners and business leaders in order to drive adoption of change
Strong ability to work effectively in a dynamic, rapidly changing business and technical environment
Demonstrable ability to build working relationships and stakeholder management skills
Lead management education and communication, sustainability and quality assurance efforts influencing decision making and CL&I support across the enterprise
Highly effective oral/written communication, facilitation and presentation skills
Strong training and mentoring skills
Excellent persuasion and influencing skills
Analytical capability
Strong interpersonal skills with focus on building positive relationships with business partners
Proficient at handling multiple priorities, conflict resolution, delegating, team building

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Continuous Improvement Consultant Resume Examples & Samples

Monitor action plans resulting from process improvement activities
Ability to work well with others at all levels of the organization
Understand linkages between divisional strategies and drivers and process improvement programs
Ability to execute aggressive yet achievable goals and monitor and drive to results
Coaching, mentoring, and training skills
Excellent communication skills, including active listening skills
Analytical thinker and problem solver
Provides individual consulting and advisory expertise
Collaborate with company leaders to ensure that the intended benefits are achieved. This will include working in conjunction with various finance partners to monitor and ensure that, when appropriate, the savings are achieved
Ability to support company-wide or cross-functional continuous improvement projects/programs with minimum expert leadership from others
Bachelor's degree or equivalent in experience required
At least 1 year of direct process improvement, change management, and/or project management experience utilizing Lean principles required. (3 years of experience preferred)
Experience supporting/implementing Lean Manufacturing and/or Six Sigma principles required
Knowledge in continuous improvement tools and processes
Proven ability to support teams of a wide variety of disciplines and backgrounds to achieve significant results

Continuous Improvement Consultant Resume Examples & Samples

1) Weekly and monthly development and tracking of team level metrics and reporting
2) Weekly, monthly, annual forecasting of capacity & sales plan
3) Integrating reporting into broader stories, themes for organization-wide distribution
4) Work with broader organization to align with reporting
5) Understand the data & how it ties to the value streams
6) Assist value stream owners with data mapping and analytics
7) Assist with executive level reporting views of the institutional onboarding process
3 + years of related experience with data analytics and insights
Bachelor’s degree or equivalent in experience preferred
Ability to understand metrics and translate into a business case/story
Demonstrated ability to monitor and control overall coordination efforts between projects
Ability to identify and resolve risks, issues and manage stakeholder communications
Develops and reviews performance and status reporting of the business
Ability to interpret and report on larger sets of data
Strong problem solving/analytical skills
Strong written communication skills
Ability to consult with executive leaders on challenges & opportunities
Quantitative tool experience (Excel and/or either Minitab, JMP or SPSS, Access, Tableau) Tableau knowledge strongly preferred

Continuous Improvement Consultant Resume Examples & Samples

Build capability in self and others to understand what work is valued by the customer, how that value is created and how to improve the creation of that value. The incumbent would work directly with Continuous Improvement teams in 4 to 6 areas within Sales Planning
Facilitate focus improvement activities to build capability and enable the Sales Planning team to increase customer service through break through improvements in the areas identified in their strategic plans and objectives. The incumbent must be able to effectively lead multifunctional teams
Develop new to KC and to industry processes that enable the application of Continuous Improvement processes to Volume Forecasting, Trade Promotion Management, Customer Development Business Planning processes and Sales Administration activities
Build capability that is consistent with the One CI approach
BA / BS degree
10-15+ years of broad Sales Planning, supply chain or business related experience
3 to 5 years of Forecasting and Trade Management experience
Working knowledge of Continuous Improvement thinking, systems, and tools with emphasis on the design and development process and supporting quality systems
Functional knowledge and/or experience within Customer Development and Sales and Operations Planning
Consistent track record of delivering results while creating/maintaining a constructive work environment
Willing to challenge the status quo and facilitate different perspectives to drive solutions in the support of business results
Ability to work in a matrix organization driving collaboration across multiple levels in the organization and across businesses and functions with minimum supervision
Demonstrated personal credibility through strong communication skills, achieving results, and trusted relationships with others
Demonstrated ability to co-lead implementation and contribute to the development of vision and strategy
Demonstrated simple problem solving and facilitation skills with the ability to effectively communicate/interact to group size of 15-20 people
Ability to sell change to drive a culture of continuous improvement in support of Lean implementation and sustainability

Continuous Improvement Consultant Resume Examples & Samples

Interact with all levels of the end to end value chain
Help lead our internal Lean Six Sigma Green Belt and Yellow Belt training
Mentor 1-3 Green Belt candidates
Lead critical continuous improvement projects in and across different business groups, utilizing continuous improvement framework and associated tools
Provide senior leaders updates regarding deployment progress, results and feedback regarding project and consulting work
Identify important issues and risks, recommend options, build business cases, facilitate and negotiate individual and team decisions; this requires an understanding of stakeholder motivations, politics and impacts to the organization
Partner with key leaders across the organization in a direct liaison relationship to help discover new opportunities and foster a continuous improvement culture
Utilize effective project management, business process management, team building and change achieve business results
Manage financial aspects of projects and project delivery through budgets, CBA, ROI

Continuous Improvement Deployment Senior Consultant Resume Examples & Samples

Process Efficiency: Develop disciplined focus on end-to-end value streams to deliver what customers want by eliminating unnecessary work, bottlenecks, and avoidable waiting times
Performance Management: Actively monitor performance at the individual and team level to identify opportunities for improvements so the whole team can take responsibility for outcomes and solutions
Organization design and skills: Ensure that the work and the people are properly aligned, leveraging span of control, roles and responsibilities, as well as capability building
Organizational health: Develop a culture that works together in a collaborative way and aligns, executes, and renews itself faster than the competition
Customer and Agency Owner experience: Focus on the CI system to deliver a consistent and distinctive Customer and Agency Owner experience
Willingness to set goals and achieve results: Can set challenging goals for self, and is able to drive new paths to efficiently and effectively deliver results
Team player: Ability to work well with others, to build credibility quickly, and to improve a team’s performance. Can listen carefully to others, and understand and respond appropriately to messages, explicit or implied (e.g., body language)
Strong problem solver: Can structure, analyze, and synthesize findings, identify root causes, and develop pragmatic recommendations. Can develop a solution and solve problems both creatively and independently for medium complex assignments. Ability to use Excel and PowerPoint is a plus
Provide input into the development of the CI processes, services, and solutions that support the strategic direction and have a long term impact on achieving business goals
Influence front line leadership and associates as to the need for change and ability to communicate how it will benefit the organization
Lead client conversations to ensure needs are identified, desired outcomes are understood, and consultants’ role is clear. Coach leaders and associates on implementation of CI concepts to support skill building
Assist with all logistics relative to the changes implemented and consider downstream effects to other parts of the organization
Assist with the planning and preparation for Steering Committee visits to the business area

Continuous Improvement Consultant Resume Examples & Samples

Minimum 2 years of Lean Six Sigma project experience required
Lean Six Sigma project experience in service environment preferred
Airline experience preferred
Lean Six Sigma and continuous improvement skills
Must be able to travel up to 30% of the time, as determined by leader and project needs
Must be able to work extended hours, as determined by leader and project needs

Senior Continuous Improvement Consultant Resume Examples & Samples

Must be at least 18 years of age
Minimum 5 years of Lean Six Sigma project experience required
Must be proficient in the full range of Lean Six Sigma methodologies and tools, including statistical tools
Must be proficient at advising and mentoring Lean Six Sigma practitioners on proper selection and execution of Lean Six Sigma methodologies and tools
Must be proficient at driving highly complex continuous improvement projects from concept to completion, to reduce waste, defects, and process variation
Must be proficient at developing and directing continuous improvement project teams
Must be proficient at analyzing data for continuous improvement projects using Excel and statistical tools such as SigmaXL, Minitab, JMP, or Crystal Ball
Must be able to travel up to 30% of the time, as determined by project needs and direct leader
Must be able to work extended hours, as determined by project needs and direct leader

Business Consultant Continuous Improvement Resume Examples & Samples

Basic continuous improvement experience required
4+ years analytical operational experience required
High experience in partnering with Department Senior Leaders in supporting Business change, and performance optimization preferred
Experience with Business analysis, strategy and forecasting preferred
Strong familiarity with Airline Dispatch, Flight Operations and/or NOC or Operational Control Center highly desired
Some business travel required
Excellent communication skills, verbal and written. Excellent interpersonal skills required to work in person, via telephone or in writing
Ability to identify the right people for the job and provides on-going coaching to ensure strong Teams. Responsible for creating meeting agendas and overseeing staff meetings on a regular basis
Ability to think strategically and understand the relationship between current actions and future consequences. Ability to handle complex issues and work at a fast pace. Outstanding organizational skills with a strong attention to detail. Ability to manage sensitive situations while maintaining confidentiality
Job duties include, but are not limited to: detailed work, reading documents, problem solving, strict and demanding timelines, analytical thinking, Customer contact
Professional behavior will be expected on and after Company hours at Company events
Ability to manage multiple concurrent tasks with frequent interruptions. Excellent problem-solving, interpersonal, strategic, decision-making, and time management skills required
Ability to work in a stressful environment. Must be able to interact with and present to all levels of management. Must be able to work within regulatory constraints
A true Servant Leader mentality with the ability to recognize when a "sense of urgency" is a must. In addition, a Team player, who is open minded while working within regulatory constraints
Inspires confidence among Employees, Peers, Company Leadership and throughout internal and external organizations
Must be self-motivated
Must be able to take imitative and work independently
Must be able to analyze problems and make sound decisions
Works in a cooperative spirit to ensure the success of our Company
Upholds and applies the Basic Principles of Leadership daily
Must have highly developed business acumen
Must be available for after-hours support when designated

Continuous Improvement Consultant Resume Examples & Samples

Engage with business to understand opportunities for improvement and assess viability of improvement through lean ways of working, mapping current processes as necessary and considering risk management as part of process
Embrace innovative process design for improvements, ensuring fit with business and business engagement with solution as well and risk management
Manage the delivery of developments back to the business to ensure effective final output and results
Develop relevant ways of tracking improvements post delivery and any required adjustments once operational
Effectively facilitate group sessions with business to ensure engagement with all parts of the Continuous Improvement process
Build business understanding across multiple sites and functions to enhance continuous improvement effectiveness business engagement and proactively identify opportunities for improvement
Engage with other business areas across Commercial and DLG to share best practice and customer delivery
Effectively work across the Continuous Improvement team supporting others with your area of specialism
Use external insight and cross industry best practice to ensure productivity of the business is continuously reviewed
Demonstrable ability to build working relationships and stakeholder management skills
Analytical capability
Previous experience in insurance is desired although not essential
Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
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Graduate Program Apprenticeship Continuous Improvement Consultant Resume Examples & Samples

Supports the assessment, design and delivery of TOS-wide process improvement initiatives spanning multiple work areas within the Technology and Operations Services organization
Gathers and incorporates objective advice, expertise and specialist skills with the aim of creating value, maximizing growth or improving business performance
Supports project planning, data collection/analysis/synthesis, SME interviews, process mapping, gap analyses and solution development
Partners on evaluation of improvement opportunities and applies business analytics to define solutions to reduce complexity, improve customer experience, increase productivity and reduce costs
Analyzes business performance data, collaborates on recommendations and supports implementation plans
Assists in the production of project-level deliverables and final presentations for senior executive audiences
Collaborates with team colleagues in project and program development, execution, reporting and implementation
Participates in the identification and assessment of potential new projects
Currently enrolled in a graduate degree program
Demonstrated interest and experience with process-related projects or assignments
Demonstrated skills and experience in documentation, including (but not limited to) process maps, business writing and critical thinking
Highly skilled in the MS Office suite (PowerPoint, Excel, Visio and Word)
Strong presentation development and verbal/written communication skills
Professional or education experience with financial services or process-related work, preferred

Continuous Improvement Consultant Resume Examples & Samples

Support the EC Team in their role of providing governance and oversight of the business continuity program within and across all business units
Provide expertise, direction, coordination and control of the Brighter Way Management System (Lean Six Sigma) for Enterprise Continuity including process management and identification of reporting metrics
Provide program management expertise, direction, coordination and control to the EC Team as required
Work with the EC Team to develop and implement a global business continuity awareness program including such things as Business Continuity Awareness Week, newsletters, lunch and learns etc
Assist the Business Continuity Program Managers to complete quality assessments of the business groups/units program to ensure an appropriate state of readiness
Participate in the development of procedures, guidelines and templates that will support the Sun Life Business Continuity Policy and EOG
Participate in Sun Life's Disaster Recovery and Alternate Site Testing Exercises

Continuous Improvement Consultant Resume Examples & Samples

Play a leadership role with business partners to identify the best approach to process improvements based on each individual business area needs
Individual will lead small scope projects utilizing continuous improvement methodologies. These initiatives have an impact on market share, top line growth and bottom line results
Partner with Continuous Improvement Consultant II in conducting process assessments
Lead by example as an active change agent by leverage influencing skills that come from prior Continuous Improvement experience
Establishes strong, effective and collaborative partnerships with key business area leaders and subject matter experts
Support the business area by evidencing a solid understanding of the strategic direction and goals. Will focus on ideas that constantly strive to eliminate waste, improve customer satisfaction, and increase market share via the use of but not limited to Lean Six Sigma tools and other continuous improvement methodologies
Quantifies and develops appropriate cost benefit measures for new or redesigned value-added processes
Collect and analyze reported results from business areas on a quarterly basis
Partner with the Operational Effectiveness Team to market CI approach across the organization and to ensure that CI becomes a way of doing business
Partnership with other CI resources across the enterprise to share best practices
Incumbent will provide training, coaching, and mentoring of functional area Green, Yellow and White Belts on the use and practice of Continuous Improvement methodologies and tools

Senior Continuous Improvement Consultant Resume Examples & Samples

Support a regional cluster of operations and maintenance sites in building a continuous improvement culture, including providing training, coaching and mentoring in a range of lean and continuous improvement tools and techniques
Support the personal development of a network of local improvement champions, including managers, supervisors and technicians from the operations and maintenance teams – located at each site in the regional cluster
Lead lean and continuous improvement projects at a site or a regional cluster of sites
Support the development of training material as well as lean and continuous improvement tools and techniques underpinning our strategy
Have a degree or vocational qualification in mechanical, electrical or manufacturing engineering (or similar relevant technical discipline)
Speak and write English fluently and have the ability to create good relationships with stakeholders at all levels
Have management or supervisory-level experience of industrial operations, eg manufacturing, power generation or similar industries
Have extensive experience in a continuous improvement or operational excellence role, including experience of driving high-profile internal change projects, facilitating workshops and engaging with stakeholders at all levels from top management to technicians

Continuous Improvement Consultant Resume Examples & Samples

Play a leadership role in process assessment and present assessment results to applicable business leaders for review/approval to move forward
Lead mid to larger size projects for the business area(s). These initiatives have an impact on market share, top line growth and bottom line results
This position will deliver significant and quantifiable process improvement and financial benefit across the organization on assigned projects
Incumbent will create business plans for selected projects to include accurate cost benefit analysis to assist in the prioritization and sequencing of resource allocation
Establishes strong, effective and collaborative partnerships with key business area leaders, project managers and subject matter experts to identify specific business opportunities or to address business needs or problems and help build effective solutions
Support the business area by evidencing a strong understanding of the strategic direction and goals. Will focus on business performance that constantly strives to eliminate waste, improve customer satisfaction, and increase market share via the use of but not limited to Lean Six Sigma tools and other continuous improvement methodologies
Design improvements that align with strategic objectives, support business goals and deliver efficiency gains to reduce costs to business partners' operations while continuing to service customers
This position will share responsibility for planning and assisting in the execution of various Continuous Improvement events and projects targeted towards improving the business's performance
This position will provide mentoring / training to Green Belts and CI Consultant I roles on the use and practice of Continuous Improvement methodologies and tools
5-7 years of continuous improvement experience with knowledge of multiple methodologies (Lean, Six Sigma, TQM, Kaizen, process re-engineering)
Masters degree or equivalent consulting experience is preferred
Black Belt certification required
Results oriented with strong people, thought leadership, and change management skills
Broad business knowledge to include legal, compliance, marketing, finance, operations, and technology concepts
Experience with expense management concepts and cost benefit analysis
Position requires extensive independent interaction with senior level management
Experience managing broad cross functional projects
Demonstrated statistical analysis skills and abilities
Advanced PC skill required (Word, Excel, Powerpoint, Visio, MiniTab, etc.)
Experience in evaluating and recommending appropriate, cost effective solutions to business problems
Strong ability to work effectively in a dynamic, rapidly changing business and technical environment
Proficient at handling multiple priorities, conflict resolution, delegating, team building
Strong collaboration skills and the ability to influence various business partners and business leaders in order to drive adoption of change
Strong interpersonal skills with focus on building positive relationships with business partners
Excellent consulting and advisory skills; ability to deal with/think through ambiguity, complex issues, competing priorities and make thoughtful recommendations
Highly effective oral/written communication, facilitation and presentation skills
Proven experience working with all levels of management
Excellent persuasion and influencing skills
Strong training and mentoring skills
Some travel required
Meets the standards for this position as defined in the Talent Management framework

Lead Continuous Improvement Consultant Resume Examples & Samples

Utilize process improvement subject matter expertise by gathering information from key stakeholders, documenting processes and overseeing project execution to monitor effectiveness and drive achievement of key stakeholder initiatives
Analyze and improve current processes by establishing and evaluating metrics and identifying gaps to recommend opportunities for translating department strategy into actionable project plans
Align project initiatives with business needs by understanding objectives and strategy of affected departments to ensure projects are timely, cost-efficient and within scope of department goals
Identify and recommend business re-engineering plans by collaborating with key stakeholders, developing process frameworks and adhering to established budget and timeline to implement a sustainable, streamlined model and ensure process longevity
Ensure long term effectiveness of process improvements by establishing, monitoring and evaluating key performance indicators and developing best practices and procedures to align with established business objectives
Deliver ongoing and final project reports by reviewing key performance indicators, summarizing information and communicating to key stakeholders to inform on effectiveness and share opportunities for continuous improvement
Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives
7 years relevant experience
Advanced working knowledge of project management and process improvement principles and best practices
Working knowledge of products and concepts related to the insurance industry
Advanced working knowledge of cost-efficient business transformation
Advanced working knowledge continuous improvement principals and best practices
Advanced working knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources
Adjust plans, goals, actions or priorities to meet changing situations
Understand the principles underlying the relationship among facts and apply when solving problems
Anticipate obstacles, estimate time and resources needed for the completion of a project
Determine causes of operating errors and decide what to do about it; organize people, tasks and activities to yield efficient work flow
Conduct gap analysis of current state and desired future state
Manage multiple large-scale, complex projects
Work independently with little supervision or direction
Provide vision and think creatively and innovatively
Establish a high degree of trust and credibility with others
Adapt and be flexible in a complex changing environment

Consultant Continuous Improvement Resume Examples & Samples

Industrial Engineering or technical degree with emphasis on statistics
Lean/Six Sigma certification, Green Belt/Black Belt or proven experience in Lean/Six Sigma methodologies, including large scale process improvement initiatives that include statistical analysis, prioritization matrices and lean or engineering principles
Knowledge of health insurance products, claims and healthcare enrollment and billing
Experience supporting analytics for vendor contracting
Continuous Improvement experience

Continuous Improvement Consultant Resume Examples & Samples

Demonstrate independent command of the Lean methodology and Continuous Learning & Improvement (CL&I) Coach standard work to guide improvement events (i.e., Projects, Rapid Improvement Events [RIEs], etc.) as the lead individual who plans, shapes, facilitates and assures sustainment of improvement events. This demonstrated command includes a proven track record of independently conducting pre work, independently guiding events and independently assuring post work for improvement stabilization and sustainability. This also includes assuring visual management and leadership engagement post-event so that proliferation of new methods occurs, sustainment occurs and targets are achieved. It is anticipated that the CL&I Coach is able to self-determine when to obtain Sensei input for pre work, event guidance or post work, and that this pull on Sensei expertise is infrequent in nature and occurs for issues that either have not been experienced before by CL&I Coaches or which are very rare in nature
Demonstrate strong proficiency speaking in front of groups of people of various sizes, skillfully facilitating the group through the standard work of the activity, adapting the agenda to maximize the events True North results, group input/empowerment and high-value use of group members time. Ability to lead and direct teams without direct authority
Skillfully apply ones own lean knowledge to choose the best course of action in circumstances where multiple options exist and the situation is ambiguous. Ability to adjust on the fly, guiding within the boundaries of standard work so that alternatives are explored and adaptation occurs to maximize True North results. This application of lean knowledge and leading through ambiguity is done independently, where the work is self-managed and the course of action is largely self-determined, such that others are led through the ambiguity with confidence and engagement
Demonstrates a proven ability to coach and mentor individuals at various levels of the organization. Provides leaders and staff with coaching and training on behaviors, methods and tools to promote and sustain the CL&I cultural transformation. Frequently utilizing Straight Talk to drive out results by aiding others to stretch beyond their comfort zones to achieve breakthrough results
Successfully mentor less-seasoned CL&I Coaches to grow their capabilities to a level of proficiency commensurate with their levels. This mentoring includes at least four (4) annual pairings with a less seasoned CL&I coach through pre work, event work and post work such that the less seasoned coaches significantly grow their knowledge and skills from the mentoring and deem the mentoring to be vital to their professional development as a CL&I Coach
Select the most suitable Lean techniques and apply those to guide improvement events in pursuit of True North metrics so that each event conducted achieves breakthrough results toward the attainment of stretch, True North metric targets
Using data and evidence from process analysis, independently guide leadership toward acceptance of event-based improvement targets and toward the execution of actions that attain the target results within impacted work teams. This guidance includes obtaining event sponsor and process owner commitment to stretch targets and it includes assuring that those leaders commit to agreed-upon benefit realization post event
Independently develop and maintain principles, best practices, standards, methods, techniques and models for Process Improvement. Advocate the benefits and value-add to Northwestern Mutual of continued investment in CL&I deliverables which align with corporate goals and strategies
Lead management education and communication, sustainability and quality assurance efforts influencing decision making and CL&I support across the enterprise
Research process improvement tools, techniques and technology to determine the potential impact and opportunities for CL&I, while maintaining an enterprise perspective. Research, recommend and advocate how existing processes within a given value stream can be leveraged to provide additional value at Northwestern Mutual. 1
Develop and manage relationships with key corporate partners to advance engagement, alignment and understanding of the benefits of Northwestern Mutuals CL&I for their teams and the business as a whole

Continuous Improvement Consultant Resume Examples & Samples

Support the identification, alignment and implementation of strategy and process enhancements within existing processes, technology and resources and ensure development projects remain on task and schedule to meet deliverable from both an IT and business perspective
Creates and uses end-to-end mapping and analysis to identify opportunities for improvement that positively impact up-stream and down-stream business partners
Identify and assess risk, evaluate controls, monitor budget and Enterprise operational impacts to processes. Prepares findings and recommendations
Act as the central point of contact and owner for the development of foundational capabilities that align to long term and short-term strategies. Responsible for synthesizing and communicating business needs/requirements to IT development teams in addition to providing prioritization and direction to IT partners as decision points are reached during the development process
Serve as subject matter expert and primary representative for business needs in scrum sessions with IT business partners, providing direction on concepts and feedback to development teams
Design and implement necessary business processes (e.g. workflow, control monitoring, exception processes, SOPs, DTPs etc.) corresponding to newly implemented vendor and IT capabilities
Act as the linkage between IT and business process development to ensure designs meet business needs to include adequate controls, reporting capabilities, necessary business process functionality etc
Support business development of new capabilities and functions by championing the capabilities through various key business partners/functions. Develop and maintain successful working relationships with business partners, development teams, vendor partners and Service Organization Leadership
Develop models and spreadsheets that contain advanced functions that are used to evaluate historical trends and forecasts for the purpose of CI decision
Serves as liaison with appropriate governance committees to ensure alignment with strategic direction, vision and mission
Leads collaboration efforts to work through complexities associated with coordination across multiple areas, conflicting efforts and limited resources
Participates in monitoring and evaluating the effectiveness of technology solutions, policies, practices, and processes and establishing metrics for released applications
Works with all levels (leaders, managers and associates) of assigned areas to identify opportunities for improvement, structure efforts to achieve the targeted improvements and establish measurement systems to monitor performance
Lean/Six Sigma certification, Green Belt/Black Belt or proven experience in Lean/Six Sigma methodologies
Experience with large scale process improvement initiatives that include statistical analysis, prioritization matrices and lean or engineering principles
Experience and proficiency in the Enrollment & Billing, Contact, Claims, and/or Customer Experience environment and systems
Previous experience with report writing and data extraction using SAS, SQL, Microsoft Excel or other report writing tools

Senior Level Continuous Improvement Consultant Resume Examples & Samples

Certification in Lean, Six Sigma (black belt preferred) or LSS preferred, Project Management Professional (PMP) certification preferred
7-10 years in analytics or process improvement role
Degree in Engineering, operations management or business preferred
Possess strong business process knowledge and the ability to translate performance gaps and improvements to bottom line P&L
Ability to facilitate knowledge transfer of Continuous Improvement methodologies via training, coaching sessions, and the sharing of lessons learned and best practices
Proven experience of leading and/or supporting large business / process improvement initiatives; and ability to influence across all areas and at all levels of the organization
Advanced negotiation, interpersonal communication and change management skills
Advance data analytics

Continuous Improvement Consultant Resume Examples & Samples

Play a leadership role with business partners to identify the best approach to Great Ideas based on each individual business area needs
Partner with Corporate Communications and Corporate Marketing to market CI approach across the organization and to ensure that CI becomes a way of doing business for UUS
Partnership with CI resources at Colonial, Unum UK, and Corporate to share best practices and ensure cross organizational awareness of Great Ideas program specifics
Incumbent will provide training, coaching, and mentoring of functional area Green Belts and Great Ideas Team Leaders on the use and practice of Continuous Improvement methodologies and tools

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