Datacenter Technician Resume Samples
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Datacenter Technician Resume Samples
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HL
H Labadie
Hattie
Labadie
13858 DuBuque Summit
Phoenix
AZ
+1 (555) 961 7658
13858 DuBuque Summit
Phoenix
AZ
Phone
p
+1 (555) 961 7658
Experience
Experience
Chicago, IL
Entry Level Datacenter Technician
Chicago, IL
Bartoletti Group
Chicago, IL
Entry Level Datacenter Technician
- Be an outstanding representative of the company at all times
- Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
- Keep parts lockers up to date and properly stocked at all times
- Comply with all datacenter safety, security, and operational protocols at all times
- Respond to service tickets for servers in customer datacenters in a timely manner
- Liaise with building facilities and various IT management teams relative to DC operations and project activity
- Work at heights and from ladders
Los Angeles, CA
Datacenter Technician
Los Angeles, CA
Abshire, Hegmann and Ondricka
Los Angeles, CA
Datacenter Technician
- Work with colo and telco services to bring in cross connects and work with network teams to turn them up on the telco team
- Perform status monitoring of RF and data performance and further report and/or repair discrepancies
- Perform installation of network gear, servers, taps, and be update the CMDB
- Work shifts longer than eight hours in duration
- Monitor and assist our automated provisioning system for new server orders
- Troubleshoot and resolve problems with basic network and operating system installations and configurations
- Perform physical tasks all day without becoming overly tired
present
San Francisco, CA
Datacenter Technician / Engineer
San Francisco, CA
Littel, Marvin and Heaney
present
San Francisco, CA
Datacenter Technician / Engineer
present
- Identify areas for process and efficiency improvement within datacenter operations; recommend solutions and assist in overseeing implementation
- Assist in the creation and maintenance of network and datacenter diagrams and detailed site documentation
- Perform operational tasks associated with datacenter implementation, migration and deployments utilizing remote-hands
- Assist in the overall coordination and execution of our datacenter operations
- Rack and stack of all Dell and HP server types
- Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency and on-time delivery
- Valid passport
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
California State University, Northridge
Bachelor’s Degree in Computer Science
Skills
Skills
- Should be able to understand and use basic Microsoft Office tools
- Basic networking knowledge
- Positive team player with strong ability to "think outside-the-box"
- Proven capability and competency to thrive and solve in a complex, multi-tenant network environment
- Ability to work effectively with minimal supervision
- Strong technical troubleshooting skills
- Excellent communication (both oral & written), organizational, time management, and listening skills
- Racks, cables, air flow, power, PDU’s, rack evaluations
- Ability to lift 30 lbs
- Ability to lift 50 lbs into a rack
8 Datacenter Technician resume templates
Read our complete resume writing guides
1
Datacenter Technician Resume Examples & Samples
- Ensure the ongoing operations, availability and stability for DC infrastructure such as structured cabling, server hardware, network, and storage equipment
- Install and decommission infrastructure components per guidelines and change ticket orders
- Basic incident handling, troubleshooting, and server hardware replacement/upgrades
- Off hour on call support (rotational basis)
- Maintain inventory of infrastructure stock equipment
- Creation, maintenance and provision of DC Facilities inventory system, documentation and reports
- Liaise with building facilities and various IT management teams relative to DC operations and project activity
- Heavy lifting is necessary as infrastructure components can weigh up to 50lbs
- Perform other responsibilities and tasks as required and or directed
- Hands on knowledge of server hardware and components (Preferably Dell servers) LAN structured cabling (copper & fiber) including enterprise-level connectivity
- Experience in Windows operating systems, MS Office suite, ServiceNow
- LAN troubleshooting capabilities
- Experience with HVAC, generators, electrical and UPS power systems in a Data Center environment
- Excellent communication (both oral & written), organizational, time management, and listening skills
- Positive team player with strong ability to "think outside-the-box"
- Must be able to work with remote teams and be self-motivating
- One of the following certifications (or equivalent) would be an advantage: MCSE, CCNA, CDCS, CDCP, CDCM, ITIL (Foundation level)
- This position requires the candidate to be onsite at the GDC as the task level activity is physical in nature and inclusive of infrastructure hardware deployments and upgrades
2
Datacenter Technician Resume Examples & Samples
- Ability to deal efficiently with complex, critical escalations and difficult situations under pressure, such as restoring services
- Strong decision-making skills which impact global firm
- The successful candidate will have a Bachelor’s degree in Computer Science or related field with at least three years of experience in Infrastructure Support and or Data Center operations. It is a requirement that the candidate have knowledge and experience in the following areas
- Bachelor’s Degree or related work experience
- A degree in Computer Science/Management preferred
- 5-7 years of relevant experience
- Experience with various aspects of hosting center technology infrastructure management and operations with more than three years of experience in running larger-scale data centers preferred
- Strong knowledge of facility technologies (HVAC, power distribution, generated back-up power, rack management & DC cable plant) and extensive experience in a high-availability environment
- An overall understanding of the business objectives of service lines and Core Business Services departments
3
Datacenter Technician Resume Examples & Samples
- Rack and stack of all Dell and HP server types
- Perform operational tasks associated with datacenter implementation, migration and deployments utilizing remote-hands
- Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency and on-time delivery
- Assist in the creation and maintenance of network and datacenter diagrams and detailed site documentation
- Travel on an as-needed basis both domestically and internationally to accomplish on-site maintenance
- University degree preferred
- Thorough understanding of TCP/IP and ability to manage servers and direct contract personnel remotely
- Must be able to communicate with precision and clarity with remote-hands technicians over the phone to execute datacenter deployment plans accurately
- Expert cabling techniques -- ability to cable very dense server cabinets neatly and cleanly without cable managment
4
Datacenter Technician Resume Examples & Samples
- Hands on Datacenter Technician with understanding and passion for technology, works cross functionally to solve, and has a passion for internal and external customer success
- Ability to navigate and solve in a multi-tenant, complex Datacenter environment
- Bachelor's degree in Computer Science, Information Management or other technical / IT field, OR in lieu of a degree: equivalent IT/ Military experience/training
- Minimum 3 Years experience working in large scale data center
- Detailed understanding of data center infrastructure design, engineering and operations to include electrical systems (Utility, Generator, ATS, UPS), HVAC (chilled water systems, direct expansion units, and cooling towers), and fire detection and suppression (ionization detection, FM200, VESDA)
- Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources; has experience working with others on a global basis; applies knowledge to coach and mentor others
- Proven capability and competency to thrive and solve in a complex, multi-tenant network environment
- Excellent communication, negotiating and influencing skills
- Proven capability to work in a highly matrixed environment
- Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives
- Strong analytical and strong problem solving skills
- Ability to balance multiple priorities simultaneously and capability to focus engineering effort during times of need
- Able to communicate successfully across all levels of the organization
- Demonstrated success leading IT infrastructure operations or engineering teams
5
Datacenter Technician Resume Examples & Samples
- Basic knowledge of computer hardware
- One (1) year of work experience in a technical field
- Basic knowledge in Windows, Linux or Unix Operating Systems
6
Senior Datacenter Technician Resume Examples & Samples
- Bachelor’s degree or equivalent work experience required
- Minimum 2 years relevant experience in a Support / Operations role
- Minimum 2 years Quality Assurance experience
- Must have demonstrated expertise in two or more of these areas
- Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
- X86 Architecture
- SCSI
- Linux/Unix Administration
- Boot Process
- GRUB/LILO
- File Systems
- Network device and protocol configuration
- Directory Structure
7
Entry Level Datacenter Technician Resume Examples & Samples
- Respond to service tickets for servers in customer datacenters in a timely manner
- Keep parts lockers up to date and properly stocked at all times
- Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
- Track server fleet health and validate that the company is always exceeding customer requirements for total servers online
- Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter
- Apply firmware and BIOS updates as needed using company engineering-approved tools
- Comply with all datacenter safety, security, and operational protocols at all times
- Be an outstanding representative of the company at all times
8
Datacenter Technician Resume Examples & Samples
- Walk jobsites in uneven terrain
- Coordinate body movements when using tools or equipment
- Push or pull heavy objects into position
- Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions
9
Datacenter Technician Resume Examples & Samples
- 3 yr Datacenter Experience - troubleshooting hardware repairs
- 1 yr Linux Redhat experience working directly within the command lines
- Networking fundamental basics: R/S, LAN/WAN, TCP/IP
10
Datacenter Technician Resume Examples & Samples
- Test via spectrum analyzer, CMTS and other equipment for proper values
- Perform other duties as requested by supervisor
- Ability to drive Company vehicle in a safe and responsible manner
- Ability to prioritize and organize effectively
11
Datacenter Technician Resume Examples & Samples
- Receive/ship data center equipment
- Rack and install datacenter equipment
- Maintain asset inventory
- Troubleshoot, repair, and RMA failed datacenter hardware
- Be accessible via pager and/or cell phone
- Participate in training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies
- 1+ years troubleshooting PC hardware (memory, storage, SCSII, network, motherboards)
- 1+ years experience in with datacenter maintenance
- Cabling experience (Ethernet, Fiberchannel, cable management)
- Electrical systems experience
- Good Documentation and communication skills
- Compaq / HP Hardware experience (Proliant), preferably with Linux
12
Datacenter Technician Resume Examples & Samples
- 70% of their time will be spent performing cabling tasks and powering up / decommissioning equipment
- 20% of their time will be spent updating tickets/documentation
- Provide IT equipment installation and removal services for, racks, servers, network devices, appliances, storage arrays, etc… install rail kits, rack pdu's, cable management, etc…., run, build, terminate, and label cables & IT equipment
- Provide troubleshooting services for the application and infrastructure teams as it pertains to equipment in the data center and connectivity
- Trace and/or test cables as requested for project planning or troubleshooting
13
Datacenter Technician Resume Examples & Samples
- Strong work ethic (positive attitude, currently working, not sitting around waiting for work to come to them).������������������
- Excellent Communciation
- Redhat Certified (a plus)
- System Administration experience (3-5 yrs)
14
Datacenter Technician / Engineer Resume Examples & Samples
- Assist in the overall coordination and execution of our datacenter operations
- Identify areas for process and efficiency improvement within datacenter operations; recommend solutions and assist in overseeing implementation
- Coordinate with appropriate vendors for equipment purchasing, shipping, RMA’s, etc
- Monitor datacenter capacity and provide analytics & forecasts for added or reduced capacity as required
- Generate appropriate reports on datacenter metrics for management
- Datacenter operations experience
- Experience working with servers and network technologies
- Must possess strong documentation skills
- Experience using an operational ticketing system to record changes and work history details
- Previous experience with a CDN is highly preferred
15
Datacenter Technician Resume Examples & Samples
- Work closely with the local colocation datacenters to ensure we are delivering a compliant, best of breed solution
- Know power ratings and offer solutions to high density installations
- Know the difference between OM3 and 4, Cat 6 and 6e and where and when to use them
- Own the cable plant to delivery services and connect racks in a timely and supportable manner
- Perform installation of network gear, servers, taps, and be update the CMDB
- Extensive knowledge in identifying and basic configuration of network and server hardware of multiple types and generations
- Work closely with infrastructure team and business to prevent power and cooling issues within the colocation
- Use the appropriate meter to test degradation of physical performance
- Work in a datacenter environment
- Racks, cables, air flow, power, PDU’s, rack evaluations
- Work with colo and telco services to bring in cross connects and work with network teams to turn them up on the telco team
- Physical troubleshooting of hardware
- Ability to lift 50 lbs into a rack
16
Datacenter Technician Resume Examples & Samples
- Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.)
- Network installation & maintenance (rack & stack, cabling, parts replacement, etc.)
- Site builds & refreshes, while meeting current quality standards
- Lift equipment weighing 50 lbs
- Write, and maintain, detailed site reference documentation
- Interact with onsite staff and vendors for: hardware replacement, delivery, and/or diagnostics
- Familiar with network cabling (types, distance limitations, testing, connectors, handling)
- Familiar with electrical & optical transceivers (SFP+, QSFP+, DAC, CFP2, DWDM)
- Familiar with server hardware and components
- Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc
- Familiar with datacenter design in relation to heat dissipation and air flow
- Passionate, meticulous, and obsessive about organized cabling
- Detail oriented and organized
- Operational experience as a Systems or Network Administrator
- Education
17
Datacenter Technician Resume Examples & Samples
- Must be able to perform physical tasks for 10 hour shifts
- Must be able to regularly lift 40 lbs
- Strong hardware and server knowledge
- Data Center Technician experience
- Understanding of servers and hardware troubleshooting
- Experience with working through ticketing systems
- Data Center infrastructure knowledge
18
Datacenter Technician Resume Examples & Samples
- Rack/Stack physical layer 1 in a production data center
- At least 3 years experience in trouble shooting System Hardware and Network
- Basic knowledge of Unix commands and shell scripting
- Enterprise Data Center experience
19
Datacenter Technician Resume Examples & Samples
- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
- Show a strong aptitude for troubleshooting and problem solving
- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovation
20
Datacenter Technician Resume Examples & Samples
- Perform Visual Audit for verification of Rack configuration data. We will be provided with the current product configuration for all racks located in the 3 data centers
- Document all findings and identify gaps between the current inventory data and our findings
- This data will be captured and made available in an excel format
- Understanding and experience with rules and regulations of Data center
- Knowledge of different data center equipment and models
- Ability to work with excel spreadsheet to enter data
21
Datacenter Technician Resume Examples & Samples
- Datacenter Infrastructure Facilities Experience: 3-5, understands space, racking, power and cooling
- Must be able to troubleshoot/understand all types of low voltage cabling (Copper {CAT5E, CAT6}, fiber {1G,10G,MM,SM}, coax)
- Must have knowledge of Network hardware (different types of SFP's, different types of network cards for switches, difference between Nexus and Legacy Cisco switches, etc.)
22
Datacenter Technician Lead Resume Examples & Samples
- Ability to support frequent standing, walking, pushing, pulling, bending, reaching, lifting (may range from 10-50lbs on a regular basis), and working at heights
- Flexibility to work non-business hours (shifts) that may include weekends and/or holidays
- Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or equivalent work experience
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications
23
Datacenter Technician Resume Examples & Samples
- Rack, build, cable, configure, and provision Intel and AMD servers
- Rack, cable, and deploy Cisco Layer 2 networking equipment
- Troubleshoot, test, quality assurance of server hardware
- Professionally resolve hardware issues via trouble ticket
- Troubleshoot and resolve problems with basic network and operating system installations and configurations
- Monitor and assist our automated provisioning system for new server orders
- Monitor and escalate issues with customer’s servers as necessary
- · Operating System Installation - Windows Server, Linux, Unix
- Moderate knowledge of PC hardware concepts and component installation
- Basic knowledge of various internet-related services and software (mail, web, DNS, etc)
- Must be able to multitask in a fast-paced environment
- General understanding of computer networking concepts
- Customer focused attitude with some previous customer service experience
- Network wiring/cabling experience a plus
24
Datacenter Technician Resume Examples & Samples
- Operating System Installation - Windows Server, Linux, Unix
- Must be able to work in Italy without US sponsorship
- Must be able to read, speak, and write English
25
Datacenter Technician Resume Examples & Samples
- Rack, cable, and deploy Cisco Layer 2 networking equipment a plus
- Web Server and Database installation experience a plus
- Must be a citizen, permanent resident, or eligible to work in the Germany without US sponsorship
- Must be willing to learn quickly, multitask, and work in a fast pace environment
