Global Relationship Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the global relationship manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

R Yundt

Randal

Yundt

29584 Ubaldo Corner

Dallas

+1 (555) 903 1863

29584 Ubaldo Corner

Dallas

Phone

p +1 (555) 903 1863

Experience Experience

Dallas, TX

Global Relationship Manager

Dallas, TX

Kozey Inc

Dallas, TX

Global Relationship Manager

Develop and manage key relationships with senior and/or influential contacts
Develop and maintain internal relationships with Sales, Managed Services, Professional Services, and other key roles within the company
Project Management, e.g., cost analysis and vendor performance review
Establish and maintain internal vendor management database
Establish and maintain external working relationships with vendors
Excellent at prioritization and time management
Manage Vendor Contracts

Houston, TX

Global Capital Markets Relationship Manager

Houston, TX

Mosciski, Doyle and Eichmann

Houston, TX

Global Capital Markets Relationship Manager

Lead or assist management with the development and operation of business products and processes
Responsible for account set-up on relevant administrative and operational systems/databases within established guidelines
Coordinate all administrative, operational and risk management support for assigned accounts
Responsible for timely execution of all cash flows, fee billing, internal and external reporting, tickler processing
Identify areas where revenues can be increased by charging additional fees when services change. Implement approved increases
Collaborate with other parties, including but not limited to attorneys, financial advisors, interested parties and alliance/service partners, to structure and close capital market transactions
Represent WTC at formal transaction closings, attend and chair meetings/client presentations and prepare relevant documentation

present

Boston, MA

Relationship Manager Global Subsidiaries Group

Boston, MA

Hansen, Thompson and Kuhlman

present

Boston, MA

Relationship Manager Global Subsidiaries Group

present

Assist in improving overall wallet and market share
Perform in the best interest of clients
Strive to successfully manage client portfolio and deliver on expected revenue
Understand and comply with internal risk management process
Ensure redeployment of capital to highest value relationship
Exercise prudent judgment (best practices) in managing risks inherent in the business
Build trusted advisor relationships with key Chinese clients

Education Education

Bachelor’s Degree in Initiative

University of Central Florida

Bachelor’s Degree in Initiative

Skills Skills

Superior Client service skills, including adept listening skills and strong negotiation ability
Strong usage of Microsoft suite (Outlook, Word, Excel, Powerpoint, etc.)
Cultivates existing business relationships by managing the customer experience; contacting the customer proactively; ensuring customer satisfaction is met; positioning oneself as a key member in the client setting; utilizing negotiation skills and strategic relationship building; demonstrating a comprehensive understanding of contract vehicles; promoting a customer service focus within the team; maintaining relationships with new and existing contacts within an account; expanding relationships with clients and external partners; and developing, maintaining, and leveraging strong existing relationships
Establishes successful business relationships by seeking new business influencers within assigned territory; targeting line of business leadership to identify business challenges; fully understanding the customer’s decision-making process; collaborating with vendors/partners to identify opportunity for new business; building adaptive relationships; maintaining a strong ability to teach the customer; tailoring conversations to their areas of interest; providing superior customer service; having a strong ability to control the conversation; and getting the client to commit to take action
Researches accounts business drivers by understanding telecommunications; retaining knowledge of the sales industry; collaborating with specialists in support services; identifying critical factors aligned to the specific account; driving new business within the account; developing knowledge on competitors; navigates a complex set of tools and support structures
Resolves problems/issues within accounts by methodically identifying customer issues/pains; being a primary point of contact; utilizing expertise in development of solutions; collaborating with internal resources; engaging the proper resources; and communicating the customer’s report issue to the account team
Utilizes presentation/communication skills by working with the Microsoft Office suite of applications such as Word, Excel, and PowerPoint; displaying excellent verbal and written communication skills; critiquing and polishing presentations; and developing interactive skills such as the whiteboard
Prospects new sales by engaging in cold calls, direct marketing, current book of business, social media, and the existing network; identifying new sources of business; recognizing new opportunities for business; being familiar with customer’s market/industry; and having insight into the accounts and key relations
Investment management and index industry knowledge
3 - 5 years professional customer service experience

Create a Resume in Minutes

11 Global Relationship Manager resume templates

Read our complete resume writing guides

Global Relationship Manager Resume Examples & Samples

Be the key business contact and face of WCS to the client by managing and coordinating the client relationship across all WCS functions
Develop and implement a global strategy for the client relationship and be responsible for delivering business objectives including volume, number of integrations and returns
Negotiate service level agreements and annual key terms and conditions with client leadership at global headquarters, operating segment level, regional level and local entity as required
Build operating agenda, capturing client's evolving business needs, geographic expansion opportunities, planned integrations and other initiatives
Provide leadership and coaching to direct reports
Conduct regular "deep dive" sessions covering evolution of client's business needs, strategy and key challenges and coordinate alignment of internal resources
Facilitate monthly/quarterly business reviews and global A/R Council to set priorities, assess progress and ensure execution to plans
Contributes to strategic and financial planning in BP1, BP2 and BP4
Lead and facilitate the implementation of change and transformation initiatives as needed
Drive resolution of critical tax-, legal- and compliance issues, locally, regionally and/or globally
Collection servicing background preferred
Strong understanding of external funding structures (syndications and securitizations), AR financing and collections
Good understanding of GE's organization, knows what levers to pull to drive growth
Excellent personal interaction and leadership skills, strong business acumen
Knowledge and experience in deal structuring and underwriting techniques
Skilled in PowerPoint, Microsoft Word, Excel

Global Accounts Relationship Manager Resume Examples & Samples

Manages the operational business relationship of Named Global Accounts with a diverse complexity and scope as a member of Global Accounts Team
Owns the implementation and management of the end to end customer specific global solution design (e.g. documentation, collections, portfolio activity)
Build a strong ongoing relationship with Customer, Sales and supporting functions through all levels of the Customer's organization
Owns the Customer relationship and drives resolution of all Customer queries and issues and collaborates with other functions to drive resolution in support of the customer/partner requirements
Identifies and manages the ongoing refinement of the solution design to meet customers changing needs
Prepares and runs quarterly operational performance reviews with the customer/partner and supports improvement plans
Act as a Leader amongst their global peers to drive and implement the Customer solution on a global basis. (Where host, need to refine)
Consults and advises on operational matters to internal clients (Sales, Portfolio Management, Asset Management, Pricing, Credit, etc.) at peer levels and above
Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase and updates Customer Solution Design documentation
Conducts and reviews highly complex operational analysis where required
First-level university degree or equivalent experience; may have advanced university degree
Typically 4-6 years of related experience, preferably in leasing, financial services and customer service, sales
Typically 1-2 years of experience supporting large accounts
Excellent communication skills (e.g. written, verbal, in person and virtual presentation skills); mastery in English and local language as well as other languages as required
Consulting, negotiation and influence skills
Solid understanding of core HPFS businesses and the revenue cycle
Superior research and analytical skills
Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements
Proven ability to establish and maintain good relationships with external customers/partners up to the Director level
Ability to link the customer solution to HPFS system capabilities
In depth knowledge of Customer Portal and Docusign
Basic financial and business acumen
Ability to identify and implement customer-specific process improvements

VP Global Sanctions Relationship Manager Resume Examples & Samples

Ensures that information regarding potential violations of sanctions activity is communicated to the Global Sanctions Director in an expedited and effective fashion
Possesses knowledge of sanction requirements and understanding of complex potential OFAC relationships
Is cognizant of changing OFAC and Global Sanctions requirements and updates to various lists
Demonstrates a comprehensive understanding of OFAC requirements and remain vigilant to changes
Minimum of 10 years proven and progressive financial services operations, compliance and/or legal management experience or equivalent
Minimum of a Bachelor’s degree in business, related field or equivalent experience; Master’s degree preferred
Strong managerial, communications, analytical, organizational, project management and planning skills
Strong knowledge of assigned businesses, products, operations, systems and organization and full understanding of all significant regulatory compliance requirements applicable to the business
Proven ability to accomplish high-level objectives in the context of annual business and compliance plans
Proficiency with personal computers and pertinent mainframe systems and software packages
Prior experience in AML and Global Sanctions Monitoring with global banking institutions preferred
ACAMS certified a plus

Relationship Manager Global & National Industries Resume Examples & Samples

Serve as Trusted Advisor to CEOs and CFOs as a result of providing creative financial solutions and superior execution. Gain client confidence and trust to achieve first right of refusal on clients’ business opportunities
Actively build a pipeline and call on clients and develop relationships at multiple levels across the client organization
Expertly structure deals to balance risk and reward. Closely monitor clients to both identify business opportunities and anticipate potential risks. Proactively take action on possible risk issues and concerns
Partner with product specialists to develop a thoughtful relationship plan for each client and prospect that focuses on both lending and non-lending business opportunities with the client and identifies specific action items to provide multi-product banking solutions to clients
Partner with other Citi businesses (particularly ICG) to ensure support to overall client and franchise objectives
Maintain frequent interaction with centers of influence, industry associations, community leaders, and senior business contacts
Strictly adhere to internal organizational and control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation
Proven track record of originating and closing lead bank lending and investment banking transactions for Mid Corporate clients
Extensive experience of working as lead arrangers to pitch, negotiate, and execute transactions that raise capital for Mid Corporate clients
Work in an entrepreneurial environment that facilitates build out of a world class Mid Corporate banking platform
Demonstrate excellent presence and interpersonal skills that allow development of relationships at multiple levels within the client organization
Possess superior communications, persuasion, and influence skills that facilitate successful client pitches and proposals

Global Capital Markets Relationship Manager Resume Examples & Samples

Actively participate on Business Council(s) as assigned at both the strategic and tactical levels. Areas of focus will include product development, fee structures, service delivery, and policy and procedures
Responsible for supervising and mentoring direct reports and others, as appropriate
Bachelor's degree or 4 years of equivalent training and/or work experience
4 years of client service experience in the Corporate Capital Markets industry
Ability to read, analyze, interpret, and comment on legal documents
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages
Familiarity with corporate structures, relevant laws and regulations
Demonstrated analytical skills
CCTS designation preferred
Managerial or supervisory experience

Global Relationship Manager Resume Examples & Samples

Basic Qualifications
Bachelors degree in finance, accounting or related business field
At least 10 years related work experience in business, finance, banking or marketing
Good understanding of GE’s organization, knows what levers to pull to drive growth

Commercial Card-global Relationship Manager Resume Examples & Samples

5-10 years of experience in client account management
In-depth product knowledge in the Commercial Card industry
In-depth product knowledge of specific JPMC payables products
Ability to work independently with little professional guidance

Relationship Manager Global Philanthropy Resume Examples & Samples

Grant Portfolio: Develop and implement a grantmaking strategy aligned with the philanthropic goals and objectives of the firm and rooted in local context and conditions; develop and implement business plans for the respective markets; draft grant-write-ups, periodic program reports and briefing papers for internal and external stakeholders; and present strong proposals to internal Contributions Committees
Grantee Relations/Technical Assistance: Identify potential partners and projects that are consistent with the firm’s philanthropic goals; provide counsel to organizations invited to develop proposals; review proposals and determine which ones will be further developed and recommended for funding; provide primary program support for the maintenance of active grants including regular communications and problem solving with partners and consultants, report review, analysis and feedback; maintain an open, ongoing relationship with community leadership
Collaborative Team Planning: Participate in meetings to review grant recommendations, provide updates on grantee progress, determine technical assistance needs of grantees, plan convening, evaluation and communications activities, and share and reflect on experiences in the field and related program activity
Cross-Firm Integration: Develop and maintain effective relationships with local line-of-business leaders; communicate firm’s philanthropic strategy to multiple internal constituencies; provide local leadership teams with frequent updates about portfolio partners and community priorities; coordinate local firm leadership involvement in local, state, and regional events
External Visibility: Ensure the firm is recognized for its significant community investments and seen as a thought leader in the space; originate, facilitate and attend meetings with funders, grantees, grant-seekers, and community leaders; develop and maintain a productive network of professional relationships with key government, philanthropic, not-for-profit and community leaders; work closely with media relations and other corporate responsibility team partners to leverage grants and events for maximum visibility
Industry Knowledge: Familiarity with the financial services industry and JPMorgan Chase products and services offered in the market; knowledge of Community Reinvestment Act and other applicable regulations
Local Involvement: Active community involvement in leadership positions
Contribute to National Workforce efforts: As the successful candidate will have deep workforce experience and be co-located in New York City with the program strategy team, s/he may be called on to help shepherd national grants; represent the firm at conferences; and provide additional support to the national team as needed
Demonstrated leadership in the New York City region workforce community with significant experience working in or with the leading non-profit, government and/or philanthropic leaders in the space
Passion for the Foundation’s mission; deep knowledge of and experience related to economic development, workforce readiness, financial capability, and/or community development
Understanding of grantmaking and the non-profit sector; ability to assess the leadership, track record, fiscal health and capacity of a nonprofit organization
Creative, flexible, and collaborative with an ability to work in a team-oriented environment; demonstrates a high degree of initiative; results-oriented

Global Capital Markets Relationship Manager Resume Examples & Samples

Review, analyze and comment on all operative documents pertaining to assigned accounts PRE- AND POST-CLOSING
Evaluate fees for suitability and conformance with fee schedules
Partner with Fee Billing and Collections to monitor and collect aged receivables, where appropriate

Global & National Industries Healthcare Relationship Manager Resume Examples & Samples

Work in an entrepreneurial environment that facilitates build out of a world class Large Corporate banking platform
Be highly focused, able to rapidly determine key priorities, clearly communicate priorities, and ensure resources are properly aligned
Demonstrate strong financial and analytic skills and ability to rapidly assimilate complex information

Global Commercial Bank Relationship Manager Development Program Resume Examples & Samples

Previous experience in sales, consulting, financial services or business development required (10+ years)
Experience in credit/lending and corporate sales a plus
Bachelors degree required,
MBA or Masters a plus

Global Philanthropy, Relationship Manager Resume Examples & Samples

Collaborative Team Planning: Participate in meetings to review grant recommendations; provide updates on grantee progress; determine technical assistance needs of grantees; plan convening, evaluation and communications activities; share and reflect on experiences in the field and related program activity
Fiscal Oversight: Monitor grants budgets and grantee expenditures, as well as organizational budgets, as appropriate; recommend for approval any deviations from approved plans and budgets, and ensure that such changes are documented
Contribute to National efforts: As the successful candidate will work with the program strategy team, s/he may be called on to help shepherd national grants; represent the firm at conferences; and provide additional support to the strategy team as needed
Demonstrated leadership in the Ohio, Kentucky and West Virginia region with significant experience working in or with the leading non-profit, government and/or philanthropic leaders
Minimum of five years of relevant work experience in program development, implementation, and/or policy
Passion for the foundation’s mission; deep knowledge of and experience related to economic development, support for small business, financial capability, and/or community development
Demonstrated ability to think critically and strategically about program design and implementation
Creative, flexible, and collaborative with an ability to work in a team-oriented environment; demonstrate a high degree of initiative; results-oriented
Welcome feedback as a means to personal and professional growth
Personal presence to represent the firm in diverse forums and organizational relationships

Compensation Relationship Manager Global Consumer Bank Resume Examples & Samples

Provide HR partnership/consultation on compensation and related issues including hires, job reviews, market data, year-end process and Covered Employees
Partners and consults with HR Advisors and/or directly with clients, HRPS, HRSS and to implement and deliver projects
Applies technical expertise to partner with HR and business in compensation principles, practices, strategy and procedures with potential for broad business impact
Design and implement plans and compensation programs, policies, and procedures
Collaborate with other disciplines such as tax, legal, finance, treasury and technology
Negotiate internally, often at a senior level and may engage in external communications
Manage multiple projects across multiple workstreams for compensation team and potentially across Compensation COE
Prior work experience in compensation including interaction with senior management
Strong experience working in a role interacting with multiple regions and partners internationally and/or experience work abroad in financial services
Demonstrated Project Management ability
Excel (Advanced)
MS Access (Intermediate)
Word (basic)
PowerPoint (Intermediate)

Gtb-global Network Bank Relationship Manager Resume Examples & Samples

Ensuring that Deutsche Bank is the provider of choice for clients and that all avenues for working with a client across different geographies and products are explored
Form and run Client Service Teams with product teams for key relationships to deliver creative solutions and providing follow up as required
To co-ordinate with other Deutsche Bank colleagues overseas to ensure clients receive seamless worldwide banking services
To originate new transactions from both existing and new clients
To assist team leaders to form viable business strategies, implementations plans, as well as prompt work process adjustments from time to time to adapt to changes in the market/regulatory environments
Help build and maintain DB’s profile in the local corporate and banking industry through active engagement in select professional organizations and government sponsored bodies
Minimum 4 years of client relationship/service experience in banking industry paired with a strong sense of accountability and integrity
Understanding of the business environment, regulatory regime and market trends in Hong Kong
Fluent in English, Mandarin and Cantonese, both verbal and written
Excellent communication skills in terms of the ability to present to seniors confidently and knowledgably
Good team player who is willing to learn and work hard
Motivated and results oriented
Good public speaking and presentation skills

Global Marketing Relationship Manager Resume Examples & Samples

Research and develop optimal society target pipeline to ensure steady stream of new partner opportunities
Oversee all society communication, including email, Skype calls and meetings, etc. to develop and manage society partner offers
Develop and manage society promotional marketing efforts to drive orders and ensure we meet our sales goal currently exceeding $1M and growing. This includes, but is not limited to society web copy, emails, web banners, e-newsletters, Facebook ads and conference flyers and direct mail pieces
Effectively manage day-to-day society program operations. This includes QA testing society offers, working with the back office team to resolve any issues, communicating with customers, ensuring our Customer Support and Sales teams are informed about new partnerships and offers, keeping notes and contracts updated in program database and other duties as assigned
Report on program results. This includes, but is not limited, to a weekly update of program leads, as well as MTD and YTD program results and sending program reports to society partners when required by their contract
Present program results and recommendations to the Senior Leadership team on a biannual basis
Develop and execute assigned international direct mail campaigns on time and budget
Develop, and manage monthly international digital marketing efforts, including email, web banners and online advertising efforts. Test and analyze effectiveness of contact strategies; incorporate findings into new strategies to ensure optimization and continual improvement
Provide operational support to international campaigns with responsibilities to include: updating list selections, providing translation direction and review, checking proofs for quality/accuracy, and developing translated landing pages
Performs other duties as assigned by supervisor
6-8 years digital and direct marketing experience, international marketing background preferred
Medical or physician association, society partnership or affiliate marketing experience preferred
Demonstrated ability to drive business growth via new program development and optimization to achieve program revenue goals
Detail oriented with strong organizational and analytical skills
Contract review and editing experience preferred
Action oriented; ability to juggle multiple priorities and maintain a sense of urgency in a fast-paced, dynamic environment
Prior business development, lead generation or experiencing closing deals a plus
Prior experience in healthcare or medical marketing a plus
Strong Excel and data analysis skills
Experience with online translation tools and new media platforms
Comfortable accepting feedback from numerous stakeholders across multiple departments in the organization
Proficiency in one of the following language a plus: Spanish, German, French, or Brazilian Portuguese

Global Custody Relationship Manager Resume Examples & Samples

Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high level information into a detailed cost benefit analysis and identify gaps in information
Ability to analyze data at a detailed level while being able to summarize and communicate at a high level
Recommend the establishment of new or modified reporting methods and procedures to improve report content and completeness of information
Extract existing data to calculate/format into presentable reports, charts, and graphs
Validate vendor and internally generated analytics / valuations
The incumbent will maintain day-to-day relationships with various clients including front office, back office, treasury, risk and other internal departments and external custodial service providers
Summarize vendor products by region, custodian and line of business
5 -7 years relevant relationship management and/or custody and asset servicing experience
Building and maintaining relationship with internal and external team members in multiple locations and time zones
Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high level information into a detail business cases and cost benefit analysis
Good understanding of custodian control reports (SOC1, ISAE, SIG etc…)
Excellent knowledge of monitoring, governance and oversight processes of a lifecyle of custody relationship from inception to termination
Familiarity with Canada and U.S. regulatory requirements (OSFI, State Regulators)
Must be flexible and adaptable
Superior report creation and maintenance skills including automating information
Strong multi-tasking capabilities to manage multiple competing tasks and priorities
Demonstrated initiative and ability to think and act critically, creatively and independently
Knowledge or experience with Financial Services organization
Good knowledge and understanding of securities instruments/settlements, foreign exchange and derivative instruments/settlements and banking process
Superior analytical, problem solving and diagnostic skills
Excellent interpersonal and communication skills (written and oral) are required
Bachelor's degree; Finance, Business or similar is preferred
Advanced MS office skills, Excel, Word, PowerPoint, MS access, Charts & graphs
Solid experience with financial services industry, particularly asset management or insurance businesses is preferred
Solid understanding of various investment instruments and their analytics, characteristics and benchmarks (especially Fixed Income securities and equities) is required
Familiarity with custodian management processes and reporting an asset
Practical experience with one or more skill sets: business analysis, investment reporting, or other analytical experience in a complex business environment is required
Candidate must have highly developed analytical, conceptual and problem-solving skill sets
Position requires the ability to quickly trouble shoot issues and think outside of the box. Must enjoy solving complex problems and implementing creative solutions in a changing and dynamic financial environment
Hands-on experience with any investment / trading system, risk management analytic models, or financial market data system, asset custodian platforms, BBG an asset

Senior Global Relationship Manager Resume Examples & Samples

Engages new business by searching market for new contacts; researching active networks; diversifying opportunities; and becoming familiar with the client’s business
Qualifies successful sales in the market by allocating critical resources; uncovering customer time and resources for the project/solution such as the people, money and time; and gaining customers commitment to allocate their resources and time to the project/solution
Utilizes presentation/communication skills by working with the Microsoft Office suite of applications such as Word, Excel, and PowerPoint; displaying excellent verbal and written communication skills; critiquing and polishing presentations; and developing interactive skills such as the whiteboard
Drives the sales cycle/process by understanding the customer buying process and needs; focusing on solutions; seeking to understand the challenge; utilizing a consultative approach; and obtaining customer commitments
Collaborates with support team by delivering completed sales report/orders; planning effectively; maintaining engagement during the sales process; and utilizing effective communications
Experience selling into Government and Education Accounts
Valid Driver's License and satisfactory driving record
Demonstrated stable track record in Sales with 3-5 years consecutive and successful sales experience within one company in the last 7 years
Government and/or Education sales will be very helpful

Global Relationship Manager Resume Examples & Samples

Bachelor's Degree or equivalent education and experience
Minimum of 6 years direct Business to Business outside sales experience within a high tech and/or telecom industry calling on global enterprise-sized accounts
Technical aptitude with proficiency with MS products including Word, Excel, and PowerPoint
Valid Driver’s License and satisfactory driving record is required

Global Relationship Manager Resume Examples & Samples

Manage large base of existing new clients and prospect for New Logo as well all via outbound calling
Standard business hours within assigned office location
Partner with Field Sales Professionals on team as needed
Work with internal partners to meet client needs
Minimum of 4 years Business to Business inside sales experience within a High Tech industry calling on small to medium-sized accounts
3+ year(s) of direct business to business inside sales experience within the Telecom industry calling on medium-sized accounts
Must have excellent verbal and written communication skills and be able to present in over web or phone conference
Demonstrated stable track record of success inside Sales

Lead Global Relationship Manager Resume Examples & Samples

Cultivates existing business relationships by managing the customer experience; contacting the customer proactively; ensuring customer satisfaction is met; positioning oneself as a key member in the client setting; utilizing negotiation skills and strategic relationship building; demonstrating a comprehensive understanding of contract vehicles; promoting a customer service focus within the team; maintaining relationships with new and existing contacts within an account; expanding relationships with clients and external partners; and developing, maintaining, and leveraging strong existing relationships
Establishes successful business relationships by seeking new business influencers within assigned territory; targeting line of business leadership to identify business challenges; fully understanding the customer’s decision-making process; collaborating with vendors/partners to identify opportunity for new business; building adaptive relationships; maintaining a strong ability to teach the customer; tailoring conversations to their areas of interest; providing superior customer service; having a strong ability to control the conversation; and getting the client to commit to take action
Researches accounts business drivers by understanding telecommunications; retaining knowledge of the sales industry; collaborating with specialists in support services; identifying critical factors aligned to the specific account; driving new business within the account; developing knowledge on competitors; navigates a complex set of tools and support structures
Resolves problems/issues within accounts by methodically identifying customer issues/pains; being a primary point of contact; utilizing expertise in development of solutions; collaborating with internal resources; engaging the proper resources; and communicating the customer’s report issue to the account team
Minimum of 8 years direct Business to Business outside sales experience within a High Tech industry calling on medium-sized accounts
6+ year(s) of direct business to business outside sales experience within the Telecom industry calling on medium-sized accounts
Must have excellent verbal and written communication skills and be able to present in both small and large group settings
Familiar with local marketplace, companies and community in geography stated above
125814

Global Relationship Manager Resume Examples & Samples

Responsibility for the support of the US based business for named Global Accounts with US based team
Development and implementation of strategic growth plans to increase adoption and penetration of FTSE services within names accounts
Execution of strategic account plans
Identify innovative solutions to provide our clients with a competitive advantage
Develop and manage key relationships with senior and/or influential contacts
Ensure the efficient business running and servicing of key accounts from a day-to-day perspective
Proactively communicate enhancements to products and services, and cross-sell new offerings for future sales
Drive demand and adoption of FTSE Russell services through education, solution selling
Support the Global Account Director by engaging at a business level with clients covering new products, changes to product and business development activities
Ensure overall client satisfaction of FTSE Russell index products (delivered directly and via third parties)
Handle client questions and problems relating to product, billing and administrative issues
Respond to client questions and queries, ensuring complete and thorough understanding of their issue and its potential resolutions
Analyze complex issues and work with operations, product management to ultimately resolve. Delegate less complex activity to client service associates or other resources
Develop an understanding and positioning of FTSE Russell indexes and capabilities for prospects and clients
Occasional overseas travel required
Contribute to product development and enhancement process, articulating needs and issues clients face
Propose solutions and strategies for enhancements to product management and operations
Bachelor’s degree required in Finance, Economics or related field
Investment management and index industry knowledge
3 - 5 years professional customer service experience
3 - 5 years in financial services industry
Strong usage of Microsoft suite (Outlook, Word, Excel, Powerpoint, etc.)
Analytical skills including the ability to analyze complex spreadsheets and financial data
Superior Client service skills, including adept listening skills and strong negotiation ability
Superior communication skills, including written, oral and presentation skills
Ability to lead and influence clients and associates to become FTSE Russell index advocates
Diplomacy and professionalism in stressful & confrontational situations
Professional presence, appearance and attitude
Excellent interpersonal and teamwork skills
Excellent time management, prioritization and organizational skills
Experience of salesforce.com or similar CRM use an advantage
Drive to achieve business goals
Excellent relationship skills
Good networking ability
First class presentation and communication skills
Ability to deal with multiple priorities and changing requirements

Lead Global Relationship Manager Resume Examples & Samples

Solves customer business challenges through technology solutions by understanding customers business model; engaging in creative research and investigation; and aligning challenges to potential technology solutions
Prospects new sales by engaging in cold calls, direct marketing, current book of business, social media, and the existing network; identifying new sources of business; recognizing new opportunities for business; being familiar with customer’s market/industry; and having insight into the accounts and key relations
Manages the sales funnel by analyzing and controlling pipeline activity and monitoring sales activity against assigned quotas
Minimum of 7 years of outside Business to Business technology sales experience in ‘named’ accounts
Strong communication, written, and formal presentation skills
126537

Senior Global Relationship Manager Resume Examples & Samples

Establishes successful business relationships by actively seeking new business influencers within assigned territory of State Government; targeting line of business leadership to identify business challenges; collaborating with vendors/partners to identify opportunities for new business; attending conferences to stay current on business and market trends; building adaptive relationships; maintaining a strong ability to teach the customer; tailoring conversations to their areas of interest; providing superior customer service; having a strong ability to control the conversation; and getting the client to commit to take action
Successful sales in the market by allocating critical resources; uncovering customer time and resources for the project/solution such as the people, money and time; and gaining customers commitment to allocate their resources and time to the project/solution
Successful completion of the Sales Professional assessment
Strong communication, written and formal presentation skills

Global Subsidiary Group Relationship Manager Resume Examples & Samples

University degree or above with 3-5 years of banking experience, fluent spoken & written in Japanese is preferred
Strong marketing skills and capable to building good relationship with clients
Have in-depth product knowledge of cash, trade and FX & strong credit & risk management skills
Fluent spoken & written in both English & Japanese

Global Philanthropy Relationship Manager Northeast Region Resume Examples & Samples

Planning: Participate in meetings to review grant recommendations; provide updates on grantee progress; determine technical assistance needs of grantees; plan convening, evaluation and communications activities; share and reflect on experiences in the field and related program activity
External Visibility: Ensure the firm is recognized for its significant community investments and seen as a thought leader in the philanthropic and nonprofit sectors; originate, facilitate and attend meetings with funders, grantees, grant-seekers, and community leaders; develop and maintain a productive network of professional relationships with key government, philanthropic, not-for-profit and community leaders; work closely with media relations and other corporate responsibility team partners to leverage grants and events for maximum visibility
Contribute to National Workforce Efforts: As the successful candidate will have deep workforce experience and be co-located in New York City with the program strategy team, s/he may be called on to help shepherd national grants; represent the firm at conferences; and provide additional support to the global strategy team as needed
Bachelor’s degree required; Master’s degree in a relevant field preferred
Demonstrated leadership in the New York City region workforce community with significant experience working in or with the leading nonprofit, government and/or philanthropic leaders
Minimum of 8-10 years of relevant work experience in program development, implementation and/or policy
Passion for the Foundation’s mission; deep knowledge of and experience related to economic development and workforce readiness
Understanding of grantmaking and the nonprofit sector; ability to assess the leadership, track record, fiscal health and capacity of a nonprofit organization

Relationship Manager Global Commercial Bank Middle Market Resume Examples & Samples

Must have 5 to 10 years experience in Commercial Lending
Demonstrates management of an extensive portfolio of middle market clients with revenues greater than $25 million and the ability to successfully manage portfolio
Proven track record of prospecting new business and enhancing existing relationships
Professional proven sales skills and experience, including planning, execution and follow up of client meetings
Financial modeling experience and the completion of a formal credit training is required

Global Structured Finance Relationship Manager Resume Examples & Samples

Five or more years of trust or financial administration or customer service experience
Excellent problem-solving, conflict management and negotiation skills
Ability to identify, analyze and articulate possible outcomes of risk situations
Ability to generate new ideas and improvements to existing processes
Ability to anticipate client/team needs and resolve issues accurately, creatively and promptly
Ability to work with others to achieve team objectives and meet deadlines for multiple competing priorities
Prior experience working in the corporate trust or structured finance industry

Global Clients Relationship Manager Resume Examples & Samples

Reviews and analyzes credit data and financial statements to determine the degree of risk involved in extending credit to the Petitioner’s clients and potential clients
Interprets macroeconomic data affecting credit extension to clients, including business, industry, political and economic analysis
Calculates optimal amount of global credit support for clients
Reviews, analyzes and evaluates actual and potential global returns to the Petitioner based on client transactions
Makes pricing determinations and quotes prices to clients
Interacts with the Petitioner’s Latin American and U.S. clients in English and Spanish
Develops marketing plans for the Petitioner’s products and services to be offered
Negotiates contracts with clients and leads and participates in project implementation teams
Visits existing clients and prospect clients with the goal of developing the client relationship and prospecting business opportunities
Leverage knowledge of the financial services industry, commercial banking, and overall business acumen to engage in value-delivering conversations with key business leaders to get at the heart of their business issues, challenges and seeks opportunities as well as their performance drivers in order to confidently present the most appropriate research and analytics solution(s)
The position requires mentoring and training BBVA’s analyst and associates involved with each of the clients

Global HR Relationship Manager Resume Examples & Samples

Manages the relationship along with counterparts in other divisions to ensure seamless ADP / client engagement
Demonstrated proficiency in managing larger more complex client account relationships with multiple products
Prior practitioner experience with Benefits, HR, and / or Payroll in a corporate management or leadership position is required
Works with others to set performance goals-Identifies and prioritizes required key actions and behaviors-Clarifies roles and responsibilities-Communicates expectations-Aligns goals with vision-Encourages and supports accountability and engagement
Demonstrates and fosters honesty and integrity-Actively includes ethical considerations in daily business activities-Investigates, documents and addresses allegedly unethical behavior-Reinforces the role of ethics in everyday business activities-Encourage attention to ethical issues in all business activities-Is viewed by others as a "role model" for ethical business behavior and personal integrity
Accepts responsibility-Operates with commitment, effectiveness and determination-Demonstrates ownership and accountability of goals/assignments-Takes prompt action-Sets high standards for self-Works to overcome obstacles
Seeks to understand and meet customers' needs-Builds rapport and cooperative relationships with customers-Responds quickly to meet customer needs-Takes personal responsibility for resolving customer problems-Demonstrates commitment to exceeding customer expectations-Delivers on commitments to customers-Keeps customers' needs at forefront of decision making and actions

Global Relationship Manager Resume Examples & Samples

Engages new business by searching market for new contacts; researching active networks; diversifying opportunities; and becoming familiar with the client’s business gaining customers commitment to allocate their resources and time to the project/solution
Targets high potential, challenging accounts by upselling into challenging accounts; analyzing alternative approaches; utilizing diverse methods and strategies for new opportunities; and dealing in continuous customer relationships to create successful conclusions
Minimum of 3 years of outside Business to Business technology sales experience in ‘named’ accounts
Must have a valid driver's license and satisfactory driving record
Familiar with local marketplace, companies and community
Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction

Global Provider Strategy Relationship Manager Support Analyst Resume Examples & Samples

Provide support to Relationship Managers
Deliver reporting to evaluate systemic risks utilizing meaningful metrics and management information
Degree or Diploma in Finance or similar field required
2+ years of relevant investment industry experience with emphasis in product development, legal and/or relationship management functions
The successful candidate will possess an ability to think creatively about future market evolution and new product development
The candidate must have professional depth and enthusiasm for data-driven strategy
Analytical ability to synthesize information and summarize issues. Attention to detail and ability to prioritize the most critical business issues
Results driven, with a high degree of self-motivation
Understanding of the asset management industry; portfolio management, operational and the regulatory environment associated with it
Strong cross team relationship-building skills, capable of adapting style of communication to audiences of different technical knowledge and backgrounds
Ability to pick up and digest new detail and information quickly
Looking for an individual that is entrepreneurial, active and business focused, as well as results driven

Global Relationship Manager Resume Examples & Samples

Establish, maintain, and leverage external relationships with online marketplaces, social media sites, eCommerce websites, ISPs, and Registrars
Establish best practice strategies and implement protocols for bridging clients with external agencies
Develop and maintain internal relationships with Sales, Managed Services, Professional Services, and other key roles within the company
Act as a point of contact for escalations from the Managed Services, Professional Services, and Sales Teams
Be the subject matter expert on brand services, technology, and functionality
2 years of industry experience
Multilingual
Established partnerships with some existing partners
Sales/Business Development experience

Global Relationship Manager Resume Examples & Samples

Manage Vendor Contracts
Negotiate terms and conditions for chosen vendors
Ensure that we are in compliance with all vendor contracts
Partner with engineering and marketing to launch new gTLD’s
Project Management, e.g., cost analysis and vendor performance review
Attend industry events and meetings as necessary
Establish and maintain external working relationships with vendors
Participate in escalation path for compliance issues
Facilitate regular training with Customer Service Organization
Communicate updates to all of Global Client Services via blog posts, soundbites, team meetings, etc
Coordinate Internal Security Audits with multiple departments
Establish and maintain internal vendor management database

Relationship Manager Global Subsidiaries Group Resume Examples & Samples

Build trusted advisor relationships with key Chinese clients
Understand and comply with internal risk management process
Strive to achieve exemplary results in all aspects of risk
Exercise prudent judgment (best practices) in managing risks inherent in the business
Conduct business with the highest professional and ethical standard
Focus on driving client and banking revenue, profits and returns
Promptly reply to requests for information Compliance or other AML-related personnel; and
Recognize the importance of timely escalation and escalate where appropriate
Min. 3-4 years of relevant experience
Bilingual – English and Mandarin
Energetic, excellent communication and time management skills

Global HRO Relationship Manager Resume Examples & Samples

Use ongoing status calls to identify areas where core services can be more effectively utilized and where additional services and support can be of value
Product knowledge includes domestic and global product platforms
Bachelor's Degree or its equivalent in education and experience with a Major Area of Concentration in Business, Accounting, Marketing, HR
A combination of at least 10+ years with demonstrated proficiency in managing large, complex national or multi-national client account relationships with multi--process HCM technology and outsourcing services
Experience with global companies preferred. Extensive experience building relationships and understanding a client's needs is essential
Expert knowledge of ADP's infrastructure and ADP's traditional and new product/services in business processing, outsourcing, and global support required
Approaches change or newness positively-Demonstrates flexibility in the face of change by quickly adjusting behavior-Remains open to new ideas and new approaches-Seeks information to understand change and rationale for change-Supports change decisions and efforts
Listens to and involves others-Develops relationships for goal achievement-Values and uses differences-Seeks and expands on others' ideas-Shares information, ownership, and successes with others-Demonstrates commitment to team-Anticipates impact on others-Works toward win-win solutions with peers and customers
Seeks change opportunities that can lead to substantial benefit-Challenges paradigms-Applies new solutions to problems-Acts as catalyst for change and continuous improvement-Seeks and utilizes different perspectives and ideas-Encourages and supports imaginative and creative solutions