IT Senior Analyst Resume Samples

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R Ledner

Rose

Ledner

34879 Rosanna Unions

Houston

+1 (555) 659 1417

34879 Rosanna Unions

Houston

Phone

p +1 (555) 659 1417

Experience Experience

Philadelphia, PA

IT Senior Analyst

Philadelphia, PA

Rolfson-Crona

Philadelphia, PA

IT Senior Analyst

Provide user training and documentation and assist the Global BI Delivery Lead in the development of the report design and development procedures
Works at the direction of the global team manager – works from Incidents, Service Requests and approved projects
Assist in the development and implementation of support solutions, processes and tools using the ITIL v3 framework
Detects, diagnoses, reports and troubleshoots server, network performance and network access issues
Partnering with management to provide input into, maintain, and help manage activities of the application deployment project plan
Conduct project management for small to mid-size projects: manage schedule, budget, and issues aligned J&J established processes including SDLC & PMx
Assist with data warehouse initiatives working with data warehouse administrators to develop data mart models, design specifications and metadata documentation

Boston, MA

IT Senior Analyst, OTC

Boston, MA

Stoltenberg, Harber and Lind

Boston, MA

IT Senior Analyst, OTC

May perform small project application development on occasion
Develops functional design specifications
Partners with customer community to devise or modify procedures to solve complex problems or improve existing processes
Applies principles, concepts and practices of the IT Competency Model at the Senior Analyst level
Assist the business with getting value from existing OTC systems
Prepares reports, records progress and creates solutions to IT problems/issues
Under minimal direction, performs basic analysis, design, implementation and maintenance activities in various areas of IT

present

Boston, MA

IT Senior Analyst Basis

Boston, MA

Smitham-Wyman

present

Boston, MA

IT Senior Analyst Basis

present

Working knowledge of Linux and Windows operating systems
Provide operations support for SAP systems and technical infrastructure, including but not limited to transport administration, printer administration and system monitoring
Meet or exceed established SAP Support Service Level Agreement (SLA)
Queue management in conjunction with the technical leads in specified areas
Work as part of the global 24/7 organization
Serve as level 2 technical support for small to medium problem resolution. Provide technical expertise for resolving escalated system issues
Update procedures, operation instructions, and any other documentation impacted by system changes

Education Education

Bachelor’s Degree in Information Technology

Towson University

Bachelor’s Degree in Information Technology

Skills Skills

Strong knowledge of and experience with ETL Frameworks
Good judgment— ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution
Comfortable with ambiguity and ability to cope with rapid change
Strong administrative and organizational skills; excellent communication skills, written and verbal
Ability to document processes and procedures
Knowledge and experience managing Linux / Unix systems
Proficient in Microsoft Office applications
Ability to interact and work effectively with individuals at all levels across the organization
Knowledge and experience managing switches (Cisco) and firewalls (Palo Alto)
Ability to operate as part of a team is critical

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IT Senior Analyst Ariba Resume Examples & Samples

Lead Source to Pay related projects under the guidance of Manager, ERP Development & SRM and, in line with global IT strategy
Business process analysis, requirement gathering, process re-engineering and Ariba functional design and solution
Initiative in planning, Test planning and execution, deployment planning and go live support
Design and develop functional specifications (e.g., describing business practices, business impact, providing technical detail e.g., table names, field names, etc.) and assist developers in the preparation of the technical specifications to ensure the solution meets the business requirements
Perform and test Ariba configuration activities to ensure desired results are achieved
Bachelor’s Degree in
At least 5 years’ experience in implementing Ariba technologies, specifically Ariba Buyer, Invoicing, Analysis, and e-Forms
At least 5 years’ experience in Functional knowledge of the procurement Source-to-Pay life cycle
At least 4 years’ experience in Technical knowledge of the Ariba infrastructure and integration layers
At least 4 years’ experience in Ability to translate business requirements into Ariba
Strong business knowledge and process design skills
Strong organizational skills and ability to work with an on-shore/off-shore team matrix
Able to collaborate with clients, and have a strong desire to excel
Must be able to work independently with little to no supervision
Exposure to Ariba Open ICS tool is a nice to have

IT Senior Analyst Resume Examples & Samples

Identifies compliance risks and communicates to appropriate level of management
Applies procedures and processes effectively in compliance with company standards
Tests and troubleshoots new software or enhancements to existing software to ensure solutions are delivered with quality, on-time, and in accordance with business requirements
Troubleshoots and facilitates the resolution of issues with existing platforms and takes pro-active actions to avoid issues to occur
Analyzes business processes and helps define and document business requirements
Participates in technical design, contributing insights and ideas that help translate business needs into solution specifications
Recommends solutions to management that balance the competing needs for innovation and standardization/process harmonization, leveraging targeted research
Builds productive relationships and networks with business partners and the vendor community by listening, clarifying, and responding effectively to questions and problems
Gains an understanding of business opportunities and challenges and identifies potential solutions that can add business value
Manages to milestones by identifying critical project issues such as resource needs and contingencies
Participates on a team involved in vendor selection and vendor management by producing basic documentation (e.g., project plans, RFPs, RFIs, scorecards)
Optimizes existing technology by identifying new ways to provide value to the business partner group
Interact with mutilple functions: Operations, Team Leaders, Managers and Director
Be familiar with how to leverage the services of the wider IT organisation
Lead investigations into IT issues and drive resolution as necessary
Facilitate an environment of continuous improvement
Support training of other colleagues
Share ideas and suggestions for improvement and encourage others to do the same
Demonstrate Credo value of integrity
Ability to operate as part of a team is critical

IT Senior Analyst Resume Examples & Samples

Assist Control SME's to ensure Bank and Regulatory controls requirements are understood and operating procedures to manage controls operate effectively and can be sustained
Facilitate Bank stakeholders, internal and external audit team interactions
Assist SME role in development of requirements for strategic programs
Maintain key data to support Control Assurance & Compliance reporting (SOX / PCI / BASEL/etc.)
Gather appropriate evidence to demonstrate control operating effectiveness
Facilitate the development of action plans to address control deficiencies and these plans are vetted through appropriate channels
Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
Working knowledge of Bank, technology and risk standards (e.g., infrastructure, architecture, processes, applications, Cobit, COSO, NIST)
Comfortable with ambiguity and ability to cope with rapid change
Thorough understanding of one or more technology platforms in use at TD Bank
Understanding of regulatory compliance requirements for the financial industry
Good judgment— ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution
5 years minimum regulatory , technology controls, audit or risk management
5-7 years technology experience (preferably infrastructure technology)

Type, IT Senior Analyst Resume Examples & Samples

Experience in IT systems & business analysis, requirements writing, software & process testing
Experience with Salesforce.com, Expo, and Granite systems a plus
Familiarity with ASR’s a plus
ITIL Intermediate Certification preferred
PMI - PMP preferred
Agile development experience preferred
Must be a self-starter - able to identify, recommend and guide system & process improvements
Project management skills, analytics, proficiency in Excel and the ability to report KPIs is a must
Possess the ability to handle multiple tasks in a matrixed, dynamic environment

IT Senior Analyst Resume Examples & Samples

A Bachelor’s Degree and at minimum of 3 years of IT experience is required
In-depth knowledge and experience delivering solutions to support business unit and brand/franchise objectives is required
A broad and in-depth knowledge of field sales processes, ranging from field deployments, sales hierarchies, sales reporting & compensation is preferred
An in-depth knowledge of CRM processes and best-practices, including call recording, territory time management, business planning, call planning is preferred
Project Management experience delivering medium to large scale projects from concept through delivery and operations is required
Ability to manage multiple priorities, maintain confidentiality and operate with poise and professionalism in a complex, high-profile and rapidly changing environment is required
Experience with at least one of the following including Web site marketing, digital media advertising, search engine optimization practices, social media, customer relationship marketing and/or mobility solutions are preferred.Info Technology

IT Senior Analyst Resume Examples & Samples

Perform development and maintenance of various Reporting & Analytics solutions including Cognos 10, Tableau or Qlik Business Intelligence applications in production, quality and development environments
Work with clients and project management to gather report requirements and specifications, maintain release schedules, and see projects through to customer satisfaction
Assist with data warehouse initiatives working with data warehouse administrators to develop data mart models, design specifications and metadata documentation
Ensure data security approaches satisfy internal compliance policies and are HIPAA compliant
Participate in daily meetings and regular planning and review sessions (using Kanban/Agile methodology)
Develop and document technical requirements and solutions
Participate in design and code reviews
Ensure appropriate metrics are captured/ updated as they relate to the BI environment in support of relevant Application Services processes
Troubleshoot and remediate data and performance issues
Production support and issue resolution
A Bachelor’s degree in the field of computer science, IT, business administration, or another rigorous discipline is required
A minimum of 3 years of experience in design and development of Cognos 10, Tableau or Qlik reporting and analytics tools including dimensional-relational models and building complex reports is required
Working knowledge of installation, configuration, administration, security approaches, performance tuning/optimization and process scheduling of Cognos 10, Tableau or Qlik is required
Exposure to data modeling tools like ERWIN, Visio, Toad designer etc is required
Significant experience with SQL, Oracle 11g/12c and ETL tools and techniques is preferred
Must be highly motivated, a quick learner and the ability to work independently or on a team driving solutions with minimal supervision
Strong communication skills and ability to work with executives, engineers, project managers, QA testers, internal customers and external partners is required
Experience with Tableau or Qlik is preferred.Info Technology

IT Senior Analyst Resume Examples & Samples

Develop strong partnerships with the business departments in order to understand the strategic direction, business processes and business needs of the business areas and to recommend processes as well as the functionalities in SAP or relevant systems that can be used to meet the requirements
Provide system support to SAP modules, mainly MM/WM or PM through the system analysis, design, test and implementation of agreed solutions to effectively meet business requirements. Prepare document for the work executed. Provide sustainment support to other modules based on needs
Work closely with US IT, make sure the solutions proposed follow core team standards
Follow IT change control policies and procedures to perform changes to business systems
Provide first line trouble shooting support of the assigned business systems
Be the coordinator of global business system projects for site Taiwan to ensure all project activities related to Taiwan are well planned, executed and managed ; Be project manager for local scale projects of business systems
8+ years of overall experience in IT ERP field
5+ years of experience in supporting SAP MM and 1 of any other SAP modules. Familiar with system functionalities of the modules. SAP Certification is a plus
Good sense on how IT contributes to business process improvement. Proven ability to translate business requirements into solutions that map to technology capabilities
Strong analytical problem-solving skills and interpersonal skills with the ability to work effectively on cross-functional project teams required
Experience in participating at least 2 ERP implementation projects is required
Nice to have project management experience
Computer system validation experience is a plus
Strong working knowledge of Microsoft applications (PowerPoint, Excel, Word)
Excellent communication, coordination and conflict management skills
Experience within a manufacturing environment is a must. Nice to have working experience in pharmaceutical or chemical industry

IT Senior Analyst Resume Examples & Samples

Position will provide support into the NCR Enterprise Data and business intelligence development team and will be responsible for development using Teradata tools, Informatica ETL Tool and Business Objects reporting tool set. This position will support the EDBI organization to architect world class, end-to-end EDW solutions spanning several functional areas within NCR Supply Chain Operations
Build Informatica Power Center STM (source to target mappings) and programs required to extract, transform, clean, and move data and metadata to be loaded into a Teradata data warehouse, data mart, or operational data store. Develop and test ETL programs and exception handling processes. Define, capture, and provide access to metadata and rules in relation to ETL processes
Required to work closely with the NCR business groups to review and understand out business requirements; provide support in writing design documents and writing programs to extract, transform and load data; Work closely with other IT organizations (Business Infrastructure, Services, Architecture, Platforms) to define and implement EDW solutions
The candidate will be responsible for working on Teradata, Informatica, BTEQ, and Business Objects report development including the management of metadata, data loads, and reconciliations. The candidate will work closely with data modeling team to review the data model that will be used to build the underlying Teradata database
Teradata: DBMS, Tools and Utilities (BTEQ, FastLoad, Multiload, FastExport, Parallel Transporter, Teradata SQL Assistant)
Informatica: iPaaS, PowerCenter 9.1, Repository Manager, Designer, Work Flow Manager, Work Flow Monitor, Source Analyzer, Warehouse Developer, Transformation Developer, Mapplet Designer, Mapping Designer, Task Developer, Worklet Developer, Workflow Designer
Reporting: Tableau, SAP Business Object
Predictive Analytics: R, SPSS, Sipina Statistical Package, Microsoft Analysis Services
Supply Chain Systems: Oracle Demantra, Oracle Advanced Supply Chain Planning, Kinaxis RapidResponse, Oracle ERP Supply Chain Management (Sourcing & Procurement), Spend Analytics (Ariba), Transportation Management (AmberRoad)
Work closely with other business analysts to design and improve the reporting processes for the end users. The candidate must possess good communication skills and be able to track and complete multiple requests with conflicting priorities in a dynamic environment
Ensure commitment on all activities including development, implementation, and support; Ensure deliverables are produced in accordance with time, cost, and quality commitments; Assure compliance with PRP and SEI/CMM standards, such as process, methodology, and architecture; Ensure proper attendance, team productivity, and utilization
Reviews and analyzes system problems to identify solutions or make referrals; Plans, designs, and analyzes user requirements for development and/or support of a single software application; Recommends technical design and procedures for new applications

IT Senior Analyst Resume Examples & Samples

Ability to participate on cross functional teams and provide technical leadership and consulting
Involved in the day to day management of key project milestones and program deliverables
Provide ERP and ES program linkage to external partners and internal business partners
Adhere to key project milestones, program deliverables and audit guidelines
Improve product quality by identifying defects & implementing product enhancements
Prepare detailed test collateral and conduct in-depth system acceptance testing
Prepare deployment and transition readiness plans
Prepare business processes, training collateral and deliver training to global users
Provide level 3 end user support for ERP/ES applications

IT Senior Analyst Resume Examples & Samples

Create compensation plans
Setup and manage complex formulas and rules within compensation plans
Eliminate payout errors in sales compensation plans
Manage Sales Territories and Alignment
Field and Commercial Operations Analyst
Undertakes Optymyze Development utilizing trained Optymyze configuration knowledge, while following approved J&J standard policies and procedures (e.g. SDLC, Agile, IAPP, etc.). Training on the software will be provided and no “hard programming” skills will be required for this role. Development of the Optymyze platform consists mostly of GUI-based configuration. Deep understanding of data and programmatic logic will be required
You will be working in part of a team within a small pod focused on driving business solutions, managing development and deployment of code into the production environment, including unit testing/code coverage and documentation
Design, Development and Testing of ETL tools to facilitate the flow of data to and from Optymyze. Development experience with Informatica and webMethods software is necessary. You will be leading other team members in the delivery of interfaces
Captures customer insights to improve Sales Force Effectiveness Services throughout delivery, and delivers continuous improvement recommendations to service owners. May conduct impact analysis on process/tools coming from new/enhanced services
Assists in knowledge transfer to team members and organizations after successful delivery of the service. Performs assessments of customer demand and partners with order analysts to deliver estimates and quotes for Sales Force Effectiveness service(s) to the customer
2+ years of ETL development experience is required with a strong focus on Informatica and/or webMethods development preferred
1+ years hands on experience data modeling, SQL execution, System Administration is required
Confident understanding of logical programming, GUI-based System Configuration is required
Strong analytical skills and problem-solving skills required
Must be able to solve complex business problems and present recommendations to management effectively
Must have good planning, organizational and decision-making skills
Experience in Word, Excel, PowerPoint, SharePoint, and other MS office tools required
Results driven, quick learner, and a self-starter required
Commercial Operations / Field Sales business acumen
Informatica and/or webMethods developer certificationsInfo Technology

IT Senior Analyst Resume Examples & Samples

Bachelor’s degree with at least 3 years of relevant experience
Minimum 5 years with Drupal experience required if without degree
Technical proficiency with Drupal version 7 or 8 required
Strong knowledge of platforms and technologies comprising the digital ecosystem (e.g. static and dynamic websites, mobile apps, campaign emails, hosting approaches, media and content management systems) desired
Experience of health care solutions for engaging doctors, careers or patients through digital channels is highly desired
Strong knowledge of commercial systems supporting CRM (Veeva, SFDC), multi-channel digital engagement platforms, behavior analytics is required
Ability to relate business priorities to associated technology investments is required
Ability to recommend priorities to multiple stakeholders based on the highest business value is required
Knowledge of trends in technology and opportunities in healthcare is preferred
Proven track record of successful project delivery in a Global Enterprise environment preferred
Broad technology experience with ability to lead assessments of proposed solutions and develop recommendations is required
Understanding of the business impact of different solutions and ability to assess impact and communicate the tradeoffs between business needs, technology requirements, timelines, costs and risks is required
Experience with the management of budgets and allocating resources accordingly is preferred
Good understanding of Agile with ability to coach/mentor IT and business partners is preferred
Experience working in process-driven environments (SDLC, Agile) coordinating internal and external delivery partners toward a single goal
Working knowledge of SDLC and rRDM including requirements elicitation, system design, development and validation/regulatory requirements
Certification in Drupal, Business Analysis, Product Management, and Project Management areas highly regardedInfo Technology

IT Senior Analyst Resume Examples & Samples

Provide subject matter expertise and training to IT associates in areas of ISRM such as IAPP, SOX, Information Security, and Project Risk Management. Understand the impact of the compliance requirements on systems and data to determine risk and recommend appropriate mitigation
Support the efforts to apply risk management processes in the business projects to identify and track risks, recommend solutions, validate remediation plans and facilitate implementation. Provides guidance to project teams and colleagues on security issues and related internal control gaps
Lead activities for audit preparation, hosting and follow-up activities and to propose strategies to improve performance in audits
Support and implement the ISRM action plans. Provide written and verbal communication such as status reports, progress reports and documentation to Business Unit IT, ISRM Management and other stakeholders
Create awareness in the organization of Information Security principles and concepts, including development and delivery of training and ongoing educational opportunities
Monitor, evaluate and ensure the resolution of moderately complex security incidents and/or crisis resolution management
Supports deployment of ISRM capabilities for assigned area of responsibility
Perform other work related duties as assigned
Bachelor’s degree preferred or a minimum of 4 year’s experience in Information Security Risk Management or IT is required
Working knowledge in Information Security, and general understanding of risk management and IT development processes is required
Tenacious, assertive with attention to detail, willing to instigate change
Knowledge of the Sarbanes-Oxley requirements.is required
Knowledge in the design, implementation and maintenance of information security systems in the IT environment is required
Knowledge of one or more IT platforms such as SAP, JDE, Salesforce.com, etc. is preferred
Ability to work independently/Self-starter
Information Security & Risk Management certifications preferred
Working knowledge of COBIT and / or ITIL is preferred
Knowledge of key business processes preferredInfo Technology

IT Senior Analyst Resume Examples & Samples

Provides technology leadership to develop data-centric solutions which meet the organizations’ information and analytics needs, while ensuring adherence and appropriate use of the J&J Enterprise Data & Analytics platforms and capabilities
Provide technology leadership in data analysis and visualization to design solutions and deliver effective user-centric and intuitive analytics tools and dashboards
Drives implementation and adoption of self-service analytics models and solutions
Understands and effectively applies knowledge and experience in traditional and Big Data technologies and tools
Supports Data Governance and remains engaged with cross functional teams to stay informed of the ways the organization uses data and understand its potential impact across projects
Implements and maintains tools and capabilities in support of the Supply Chain Data Governance model (e.g. data assets inventory and heat-map, data needs prioritization and sequencing)
Contributes to and/or leads technology or data-centric proof-of-concept projects to seek out new innovative and advanced capabilities
Partners with business product owners to define the IT needs and Agile user stories and works with Agile teams to deliver solutions utilizing an Agile delivery model
Maps out complex business processes to serve as reference for development of analytics solutions and advocates for business processes implication where appropriate to deliver robust and cost effective solutions
Tracks progress of the solution development projects and reports to the business partners on status on the delivery of features, functionality and applications
Co-ordinates work streams, activities and initiatives as needed
Ensures compliance requirements are met, oversees documentation activities and participates in compliance activities as required
Partners with Application Services to execute projects and deliver capabilities
A Bachelors’ Degree or equivalent is required
A minimum of 2 years of data and analytics experience interacting with business users is required
A minimum of 2 years of demonstrated experience in select Big Data and/or traditional data and analytics technologies is required
Knowledge of supply chain is desired
The position will be based in Somerville, NJ and may require up to 10% domestic travel.Business Solutions

IT Senior Analyst Resume Examples & Samples

Minimum 10 years of experience in IT working on mid to large scale projects
5+ years in a Golden Gate implementation role
Technical expertise regarding data models, database design, development, and data warehousing
Strong knowledge of and experience with ETL Frameworks
Experience with Golden Gate ETL processing in high volume transactional environment
Familiarity with several data modelling tools. ER/Studio a plus
Experience working with an Enterprise, Logical or Analytic Data Warehouse implementation
Experience with multiple market leading relational database platforms: Oracle, DB2, SQL Server
Strong client interaction skills
Experience with NoSQL database solutions such as Hadoop 2.0, Mongo, CouchDB
Experience with data warehouse modeling including cubes, rollups, snowflake/star schemas
Experience using Golden Gate with DB2/ZOS
Application DBA experience
Domain experience: Healthcare
Providing guidance on Enterprise level Golden Gate implementation
Manage, deploy, and install Oracle GoldenGate in uni-directional and bi-directional modes
Develop patterns on ingestion for quickly enabling new data sources from legacy transactional systems
Develop models for real time versus periodic data streams
Implement proactive monitoring of the service to guarantee data ingestion success
The individual will have experience managing Golden Gate implementation across a large company and transforming the service into a mature mission critical service
Troubleshooting and issue resolution for unique/foreign key constraints and other conflicts for replication
Experience leveraging Golden Gate to populate a NoSQL Data Lake such as a Hadoop ecosystem

IT Senior Analyst Resume Examples & Samples

Position Title: IT Senior Analyst
Sector: Consumer
Location: Taipei, Taiwan
Employment Type: One Year Contractor
Support the achievement of business objectives in the Commercial function by contributing to the conceptualization, solution and delivery of an integrated Sales & E-Commerce capabilities to Taiwan business users
To act as the SME in the Sales & E-Commerce domain, providing expertise advices and industry best practices to our Business Partners
At least 3-5 years IT experience, preferably in a multinational FMCG company with at least 2 years commercial IT experience
Strong Commercial IT business processes and technology expertise
Overall understanding of key business and system processes
Business domain knowledge in Point of Sales solution, E-Commerce website
Software Development Life Cycle
Communication, Negotiation and Influencing skills
Strong business English and Taiwanese communication
Able to communicate and coordinate business requirements into technical requirements within a technical outsource environment
Ability to work independently as well as within a team. Should be able to tackle issues as they arise independently however also be knowledgeable as to when to escalate issues and questions when necessary

IT Senior Analyst Resume Examples & Samples

Provides support with ongoing systems development and business intelligence activities within the assigned function(s)
Assist BI Leads, Solution Architect in analyzing existing reports and identifying new dataset
Act as consultant to BRMs, Business leads, ETL and BI developers
Help data modelers prepare models, and Review models to ascertain that requirements are met
Design and development of reliable, flexible, scalable and responsive BI solutions which are aligned with the global delivery strategy
Creation of Functional analysis, validate functional specifications, and support conversion to technical specifications
Work with BI Sol Architect, BI Technical Leads, BI factory and other IS functional teams on solution designs, business warehouse strategy, end-to-end testing and UAT
Provide user training and documentation and assist the Global BI Delivery Lead in the development of the report design and development procedures
Assist with complex production issues
Have Supply Chain Operation business prospective
Be abile to communicate at all levels in the organization
Passionate problem solver
Collaborative with business stakeholders and cross functional and multi-disciplinary teams
High quality analytical skills
Strong communicator (verbal and written); ability to talk to different disciplines of stakeholders at all levels of the organization
Highly adaptable, strong prioritization and ability to work well under pressure meet deadlines
Foundational understanding of one or more key functional area mainly Supply Chain Operations in medical device industry is preferred
Experience in delivering business intelligence solutions through BI toolsets such as Tableau or SAP BOBJ is preferred
Foundational experience of data warehouse, BI reporting, analytics and dashboards is preferred
Experience delivering BI projects through all phases (requirements gathering, data/process modelling, design through testing, training, deployment and support) is preferred
Understanding of business process development methodologies
Understanding of the key data and BI architectures
Experience of Order/Inventory/Invoice/Shipment aspects of Medical BI
Foundatonal experience in designing, developing and implementing BI solutions and ideally BO/Tableau is preferred
Strong data modelling and reporting skills
Influencing and negotiation skills and ability to work with wide range of stakeholders
Strong understanding of principles of data modelling
Good understanding of BW on HANA, Native HANA and Self-service capabilities, Plus
Strong analytical skills and asking right questions to help navigate through requirements

IT Senior Analyst, OTC Resume Examples & Samples

Meet with the business to understand, document and prioritize their system function needs
Document business requirements, and work with developers to ensure creation of appropriate system specifications
Develops functional design specifications
Collaborates with developers to convert functional requirements into technical requirements
May perform small project application development on occasion
Lead the business through user acceptance testing for enhancements and projects
Ensure that appropriate project and system documentation is completed and stored as required
Facilitate promotion of system changes by following approved change control processes
Performs fit/gap analysis of business requirements against current or target solutions
Assist the business with getting value from existing OTC systems
Educate end users in how to use our OTC system solutions
Verifies feasibility of business user’s requested functionality based on existing technical systems and data structures
Serve as the key analyst for software applications used by the business and be the primary point of contact for support issues
Troubleshoot data and application problems, perform root cause analysis, and resolve customer issues in a timely manner
Provide reasonable time estimates for the expected completion of all assigned project tasks and deliverables
Acquires and maintains an in-depth understanding of our business processes, data architecture, applications and technical infrastructure
Ensures compliance with all appropriate regulatory, compliance and quality assurance processes
Supervise consultant/contractor activities as needed
Manage small projects and enhancements as needed
Under minimal direction, performs basic analysis, design, implementation and maintenance activities in various areas of IT
Formulates and/or defines scope and objectives of feasibility studies
Works independently and leads assignments of moderate to medium complexity
Consistently applies the concepts of appropriate standard methodologies and best practices
Prepares reports, records progress and creates solutions to IT problems/issues
Partners with customer community to devise or modify procedures to solve complex problems or improve existing processes
Interfaces with suppliers and vendors as needed to evaluate software, hardware or services and makes recommendations
Applies principles, concepts and practices of the IT Competency Model at the Senior Analyst level
Proactively enforces worldwide and local security policies to ensure IT information assets are protected
Strong personal, written and verbal communication skills
Experienced with full life-cycle methodology
Proven problem solving abilities
Ability to create and present key requirements artifacts with little direction or supervision
Function effectively independently or within a team environment with limited supervision
Ability to determine and prioritize business requirements and translate those into functional requirements
Fundamental understanding of Order-to-Cash functions, including but not limited to: Order Management, Customer Pricing, Distribution, Billing, A/R, Returns
BS in Computer Science, Business Information Systems, or related area with at least 5+ years of experience working as a Systems Analyst gathering business requirements, running user acceptance testing and working closely with developers to implement solutions; OR MS in Computer Science, Business Information Systems, or related areawith at least 3+ years of experience working as a Systems Analyst gathering business requirements, running user acceptance testing and working closely with developers to implement solutions
3+ years of experience with fundamental Order-to-Cash business processes
Experience with IBM mainframe applications a plus
Experience with software development using COBOL, CICS, and JCL a plus
Experience with TSO and ISPF a plus
Experience with Andersen Consulting’s DCS application a plus

IT Senior Analyst Resume Examples & Samples

Demonstrate UNIX scripting skills
Detailed experience in systems analysis and design
Strong technical skills on mainframe
Ability to maintain existing programs to meet changing business needs and requirements
Ability to develop and maintain programs (design, write specs, code, test, debug)
Ability to learn "on-the-job"
Ability to document processes and procedures
Ability to work independently and effectively with a minimum amount of direction
Ability to work well within a team atmosphere
Exposure to and willingness to provide production firecall support
Willingness and ability to work in a fast-paced environment
Ability to create an organized project plan
1) Work on multiple assigned priorities and tasks
2) Effectively analyze partner and client needs based on client’s/partner’s defined requirements to determine programming solutions
3) Research partner questions and provide answers

IT Senior Analyst Resume Examples & Samples

Run and report results of periodic vulnerability scans on network-attached devices and servers (and applications that run on those servers) as prescribed by the Information Security Department pursuant to meeting regulatory and contractual obligations (e.g., PCI-DSS)
Support penetration testing on the network performed by other parties and as prescribed by the Information Security Department
Ensure that all such vulnerability scans and penetration tests are integrated properly with the IDS and SIEM to ensure the results are properly recorded for later review and action, and that they avoid resulting in erroneous alerts on such activities
Work closely with other groups responsible for other aspects of the network security infrastructure to ensure that vulnerability scans properly covers the infrastructure; this includes Identity and Access Management, Data Loss Protection, and Configuration Management/CMDB
Ensure that highly privileged network accounts are properly considered to avoid erroneous alerts and ensure anomalous action is identified
Ensure that all internet points of egress and ingress to the Zimmer Biomet network are properly covered by penetration tests
Participate appropriately in any incident response activities, especially with respect to providing information from previous vulnerability scans or penetration tests
Develop and report on vulnerability scans and penetration test metrics
Have a clear, complete and in depth understanding of Zimmer Biomet information security requirements that apply to the Zimmer Biomet network and applications
Good understanding of Information Security, IT in general and IT Infrastructure in particular with a focus on network operations
Good understanding of information security technology, especially relating to vulnerability scanning and penetration testing
Ability to collaborate and build positive relationships across multiple stakeholders
Agile thinking and analysis that leads to win-win and innovative solutions
Positive, impactful communications, excellent leadership, business partnership, and project management skills

IT Senior Analyst End User Resume Examples & Samples

Design of modern web solutions on the ServiceNow platform. This will require experience with modern software development technologies including Web AJAX, JavaScript, AngularJS, and Bootstrap. Experience with modern portable data structures will also be helpful, including JSON and XML
Responsible for the development of complex ServiceNow solution estimations. That means you’ll be taking requirements from Business Owners, and crafting fast, efficient, and large-scale solutions
Given the right aptitude, significant opportunity for modern R&D including Bot integration, Natural Language Processing with Alexa, and integration with large-scale Cloud Management. J&J is at the forefront of designing modern solutions for IT Service Management
Prefer B.S. Computer Engineering, Computer Science, MIS, or equivalent experience
Minimum of 1 experience within information technology
Experience with a modern object-oriented programming language. Javascript is required; however, will also accept Objective-C, C#, Java, Swift, Python 3, etc
Prefer experience with shell programming (e.g. bash or powershell)
Prefer experience with modern web integration protocols (e.g. SOAP, REST, etc.)
Prefer experience with portable data structures (e.g. JSON, XML, etc.)
Prefer experience with the code versioning control systems (e.g. Git, Stash, Subversion, CVS)
Prefer experience with intelligent editors (e.g. CodeMirror, Notepad++, Sublime Text, Emacs)
Prefer experience with Database design principles (e.g. table size, inheritance, basic SQL, etc.)
Prefer familiarity with IT Service Management platforms (e.g. ServiceNow, Remedy, etc.)
Preference familiarity with Data Analytics (examples include Tableau, Hadoop/Cloudera, Minitab, R)
Prefer familiarity with testing methodology including Unit, Integration, and Regression Testing
Prefer familiarity with automated testing tools (e.g. Selenium Web Driver)
Prefer familiarity in working with offshore resourcesInfo Technology

IT Senior Analyst Resume Examples & Samples

Perform installations, upgrades and patch applications to SAP software products, including R/3 (ECC 5.0 and 6.0), BW, SAP Business Objects, SCM, SRM, XI/PI, Enterprise Portals, SAP CPS Redwood and other SAP components
Works in a mixed server environment covering Unix and Wintel servers using HANA, Oracle, DB2, SAP DB, and SQL Server databases
Works at the direction of the global team manager – works from Incidents, Service Requests and approved projects
Works collaboratively with the SAP functional teams and regional support hubs (local IT team) and then informing the global team
Interface with cross functional technical teams (Infrastructure and database teams) and business unit IT staff while providing leadership and guidance for SAP platform with regard to patching, monitoring, capacity planning
Performance/resource management to include SAP monitoring, availability configuration, application tuning, prevention and application optimization activities
Provides problem resolutions and be part of a 24x7 on-call SAP support team
Bachelor's degree in Information Technology or related field required
Proficient SAP knowledge
SAP Basis (ECC, BW, BOBJ, PI), SAP HANA, Windows, UNIX, Oracle, SQL Server
Good written and verbal communication skills (English, German is a plus) and willing to fit into a process & documentation driven team

IT Senior Analyst Resume Examples & Samples

Strong Oracle E-Business Suite knowledge in the areas of order management, distribution, and inventory control
Experience with Oracle Advanced Pricing functionality
Good communication skills with experience communicating with resources in EMEA and Asia/Pac
Ability to support typical warehouse equipment such as barcode scanners, RF guns, and freight carrier terminals
Experience working in a regulated environment is a plus

IT Senior Analyst Resume Examples & Samples

Teaming with internal business users to identify and document requirements and processes that support their business objectives and initiatives
Managing and aligning the business needs with global processes and implement these processes across NCR’s global operational applications and tools
Converting business requirements to functional requirements (solutions) then collaborating with the development team to design and develop solutions that support our business partner’s objectives and initiatives
Creating and conducting component, system, and user acceptance test cases as applicable; finding and driving problem correction and implementing changes to ensure adherence to test plan and functional requirements
Partnering with management to provide input into, maintain, and help manage activities of the application deployment project plan
Performing user and support personnel training
Becoming application and business process experts in assigned business focus areas
Providing ongoing third level support for the data and administrative processes that support the application
Requires Bachelor’s Degree in Information Technology or Business and 5+ years of experience working with product and/or supply chains systems. Will consider additional industry experience in lieu of degree
Must have 5 years of experience with the Dassault Systems Enovia-based PLM system
5 years of experience of creating, designing, and deploying application solutions
Experience interacting with both business teams and IT development teams
Strong testing background
Excellent verbal and written communications and presentation skills
Customer oriented with attention to detail
On site position – virtual not a viable option for this position
Proficient with Microsoft Office (Word, PowerPoint, EXCEL, Outlook)
Experience working for large global manufacturing company in PLM/Engineering area
Experience with complex implementations that span business units
Experience with Data analysis and data management
Experience with Agile (SCRUM) development methodology a plus
Travel as needed based on project assignments/role – less than 10%

IT Senior Analyst Resume Examples & Samples

Lead a team of onsite and offshore resources to deliver IT operational support
Perform general investigative work / 2nd line support and resolution of application issues
Perform end to end incident, problem and change management with internal and external resolving agencies following standard procedures for Global and Regional Laboratory systems to meet business needs and issues are resolved as they arise
Performs assessments of customer demand and partners with order analysts to deliver estimates and quotes for service
Assist in the development and implementation of support solutions, processes and tools using the ITIL v3 framework
Build and maintain effective relationships with BUIT and Global Business partners
Ensure all work undertaken conforms to internal J&J regulations as well as any external requirements (e.g. GxP, Privacy, SDLC)
Ensure compliance requirements are met, oversee documentation activities and participates in compliance activities as required
Act as the technical contact for third party providers to coordinate technical changes and connectivity and liaise with application development teams as appropriate
Liaise with both internal and external vendors to ensure that the business partners receive an uninterrupted and high quality level of service
Maintain close contact with business users and other IT groups to ensure alignment of processes and IT activities
Partner with business to assess modify procedures to solve complex problems or improve existing processes
Assist with Backup & Disaster Recovery testing and procedures
Delivery on best practices and solutions to align to standards of the Support service organization
Bachelor's degree is required. A Bachelor’s degree in Science or related discipline is preferred
A minimum of three (3) years of overall experience with Lab Systems is required
A minimum of one year of overall experience in information technology is preferred
Experience with application support using ITIL based processes is preferred
Demonstrated experience working in a matrixed environment and across multiple geographic locations is preferred
Experience working with external partners, customers and data providers is preferred
The ability to manage multiple priorities, build productive relationships, make decisions in an ambiguous environment, understand technical concepts and manage a portfolio of systems is required
Experience in working with Regulatory Applications (Examples: GxP, SOX and PII) is required
Experience in the Consumer/Medical Devices/Pharmaceutical/Healthcare industries with strong business acumen is preferred
Must be self-motivated and be able to operate with minimal supervision
This position also requires strong analytical and project management skills, with strong communications skills and the ability to give presentations and perform public speaking
This position may require up to 10% travel.7452170410

IT Senior Analyst Resume Examples & Samples

Ensure proper security on responsible systems
Participates as team member supporting the production IT infrastructure for the enterprise
Detects, diagnoses, reports and troubleshoots server, network performance and network access issues
Preserves documentation for all responsible systems
Keeps current on developments with vendor roadmap's and product releases
Responsible for architecture design and production builds
Participates in professional development opportunities
Work is periodically required outside of normal business hours - after 5:00 pm weekdays and on weekends
Experience with VMware ESXi/vSphere is required
Experience with VMware vCenter is required
Experience with VMware Horizon is required
Experience with VMware vRealize Suite is required
Experience with VMware vCloud Suite is required
Experience with VMware Site Recovery Manager is required
Knowledge of network fundamentals is required
Knowledge of firewall fundamentals is required

IT Senior Analyst Resume Examples & Samples

Responsible for NCR's Customer Services SQL-SERVER DBA deployment and support for the globe
Manage a total of 500+ SQL-SERVER instances
Perform technical analysis and troubleshooting on complex database problems
Identify root cause close-loop activities for technical problems
Provide proactive monitoring and alert notification for system outages
Incorporate standard support tools for tracking problems, reporting, capacity performance and SLA metrics
Establish all database instances (i.e., testing, production, training, demo) to support the various phases of the implementation
Design and implementation of several online/offline backup/recovery procedures mitigate database downtime
B.E/B.Tech/MCA in Computer Engineering, Computer Science
Minimum of 4-5 years proven SQL-SERVER DBA experience
Working experience required in the following areas
SQL-SERVER version 2012, 2014 and 2016
Must have good working knowledge on Windows 2008/R2 and later
Sound knowledge of process and memory management, security, networking protocols, user interfaces, SSIS Packages Creation & Business Intelligence Reports
Database Backups/Restore and performance tuning
Must worked on HA solutions like Log shipping, Mirroring, clustering, Always On
Experience with Idera tools and SolarWinds DPA

IT Senior Analyst Resume Examples & Samples

Direct experience in building technology related disaster recovery plans and business continuity plans
Skills and experience in developing business impact analyses, recovery strategies, and workflow
Basic understanding of networking, system architecture, and application hosting operations
Strong administrative and organizational skills; excellent communication skills, written and verbal
Project management experience within Information Technology
Ability to interact and work effectively with individuals at all levels across the organization
Proficient in Microsoft Office applications
Familiarity with standards such as ISO 27000, NIST, HITRUST, FISMA, PCI and HIPAA
Understanding of and experience with DRI International (DRII) of Business Continuity Institute (BCI) Professional Practices and with industry-specific regulations and regulatory bodies

IT Senior Analyst Basis Resume Examples & Samples

Serve as level 2 technical support for small to medium problem resolution. Provide technical expertise for resolving escalated system issues
Provide operations support for SAP systems and technical infrastructure, including but not limited to transport administration, printer administration and system monitoring
Resolve incidents (i.e. break/fix, etc.) and service requests that are assigned to them
Track system activity to ensure the service is operational as defined by SLAs
May be required to travel internationally if needed
Queue management in conjunction with the technical leads in specified areas
Ensure requirements are being met in accordance with corporate compliance
Work as part of the global 24/7 organization
Support of day-to-day operations of SAP systems and interfaces
SAPGUI desktop installation and configuration
Printer administrator and monitoring the health of the system
Operating system support of SAP systems and related interfaces
Min 2 years professional experience in the IT field min. 1 year, of Basis administration experience
SAP Basis experience in SAP environment with multiple module and applications
Experience working in a global support environment
Individual must be detail oriented, self-directed and have strong independent problem solving skills
The ability to multi-task is inherent in the job responsibilities
Ability to develop and exercise task specific project plans with minimal supervision
Working knowledge of Linux and Windows operating systems
Proficient and fluent in English for all written and verbal communication
Costumer Service Orientation
Active listing
Be willing to receive assertive feedback
Attitude to learn and change

IT Senior Analyst Resume Examples & Samples

Knowledge and experience managing Linux / Unix systems
Knowledge and experience managing Microsoft Windows Server (2008, 2012)
Knowledge and experience managing switches (Cisco) and firewalls (Palo Alto)
Linux / Unix system management experience in data center environment is desired
Microsoft Active Directory administration experience is desired
Palo Alto Firewall management experience is desired
SIEM experience is desired
NIDS/IDS/IPS tool experience is desired
Access control and identity management experience is desired
Protocol and packet analysis experience is desired
Vulnerability/risk analysis experience is desired
VPN management experience is desired
NAS management experience is desired