IT Systems Analyst Resume Samples

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J Halvorson

Justice

Halvorson

631 Joan Flat

New York

+1 (555) 758 0838

631 Joan Flat

New York

Phone

p +1 (555) 758 0838

Experience Experience

Detroit, MI

IT Systems Analyst

Detroit, MI

Wiza, Mueller and Kerluke

Detroit, MI

IT Systems Analyst

Assists in the development of the IT Department’s policies and procedures and recommends to management suggestions for improvement
Provide help desk support, manage tracking of tickets and work with the IT Help desk Analyst to ensure key performance metrics are maintained
Provide support for the development and maintenance of stage, test, and development environments for distributed applications
Work with developers to get projects developed and implemented
Perform configuration management and provide ADP equipment upgrade recommendations
Assist with activities of system design, implementation, administration and network management
This person will manage and perform the business systems analysis work associated with change requests, projects, assessments and escalated issues

Philadelphia, PA

IT Systems Analyst Lead

Philadelphia, PA

Gorczany, Marquardt and Cronin

Philadelphia, PA

IT Systems Analyst Lead

Work with the Line of Business and developers to execute scheduled tasks during each development cycle according to the SDLC (Software Development Lifecycle)
Perform in an Analyst Role on Strategic Projects approved for the ATM Channel
Expert knowledge of SDLC, and development methodology
Analysts will be responsible for obtaining final sign-off for a Project/CR
Maintain an expert knowledge of all assigned computer applications and a working knowledge of all other applications operating in the same or integrated environments
Maintain an expert business and operations knowledge of direct and associated clients in order to add value in analyzing complex and highly integrated projects
This is not a programming position, but more of a liaison between IT and the LOB

present

Phoenix, AZ

Senior Lead IT Systems Analyst

Phoenix, AZ

Huels LLC

present

Phoenix, AZ

Senior Lead IT Systems Analyst

present

Performs forensic analysis of digital information and physical evidence
Observes proper evidence custody and control procedures, documents procedures and findings and prepares comprehensive written notes and reports
Provides specialized support by gathering, handling, examining, preparing, entering, searching, retrieving, identifying and/or comparing digital and/or physical evidence
Perform network security monitoring and analysis, identifies suspicious and malicious activities, identifies and tracks malicious code (including worms, viruses, Trojan horses, etc), enters and tracks events and incidents
Develops, researches, and maintains proficiency in tools, techniques, countermeasures, and trends in computer and network vulnerabilities, data hiding, and encryption
Utilizes software applications for the analysis and processing of digital images
Knowledge of LANs, VPNs, Routers, firewalls, Applies knowledge of current IA policy at the national IA structure, roles of major organizations how they interrelate and interact, and shortcomings in this structure

Education Education

Bachelor’s Degree in Information Technology

University of San Francisco

Bachelor’s Degree in Information Technology

Skills Skills

Working knowledge of SQL Server 2012+, Sharepoint 2010+, Windows Server 2008/2012, and MS Great Plains
Excellent oral and written communication skills. Ability to effectively communicate and present to all levels of business users and management
Ability to understand and communicate design issues to users and stakeholders - Excellent communication skills and be an effective facilitator/listener
Experience in computing systems or IT support is highly desirable
Excellent interpersonal skills, strong oral and written communication skills
Ability to define and solve logical problems for highly technical applications
Knowledge of MS SQL, SSIS, SSRS, PowerBI is desirable
Installing and supporting critical, large scale, highly reliable applications such as Hyperion, LongView, or SAP
Strong attention to detail
Logical troubleshooting skills, ability to quickly determine the source of a problem and implement a fix

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15 IT Systems Analyst resume templates

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IT Systems Analyst Resume Examples & Samples

Provide real-time support to an evolving, dynamic and comprehensive digital media platform with a sensitivity to live broadcast, newsroom, web and studio production standards
Function as a team member and service provider in a high-availability IT environment
Work under the guidance of the Director, IT and Digital Media and in partnership with the team of IT specialists and broadcast engineers and operators to implement projects where multitasking and changing priorities are a constant
Provide support during the evening shift (typically 3:30pm to 11:30pm, Monday through Friday) with flexibility to work overtime as needed
Provide weekend on-call support as required on a rotating basis with other team members
Minimum 7 years experience with network infrastructure, FTP, DNS, Citrix, Firewall, AD, GPO, DHCP, Storage, VOIP, File Backup and Restore and Server Administration
Minimum 5 years experience and working knowledge of the administration of file systems and storage clusters, including the setup of secured storage shares, group policies and data management, writing and producing
Minimum 5 years experience with the setup and troubleshooting of file based workflows, watch folders, transcode and FTP process is required
Experience working with corporate IT organization on initiatives, upgrades, and system migrations
Expertise with Apple MacPro hardware and OS, PC repair, and server imaging
Advanced knowledge of Windows 7, 2003/2008/2012 Server
Proficiency with *NIX (Linux) based Operating Systems
Microsoft Certified Systems Engineer (MCSE)/ Microsoft Certified Professional
Cisco Certification (CCNA/CCNE)
CompTIA A Certification
Demonstrated strength in managing multiple projects with cross-functional teams & concurrent deadlines
Proven track record in successfully leading complex system component integration projects
Degree in Computer Science or related technology degree
Experience providing IT support in a TV broadcast environment, highly desirable
Experience racking, cabling servers and switches
Believes that teams are smarter and more dynamic together

CCB IT Systems Analyst Resume Examples & Samples

Bachelor’s degree in engineering, computer science, management information systems
Minimum 3 years experience as a Business/IT systems Analyst
Demonstrated ability to handle/organize multiple complex technical projects simultaneously
Strong organizational skills and detail-oriented work ethic
Knowledge of various server hardware configurations and performance characteristics. Minimum of 3+years networking experience in an enterprise environment
SAN storage knowledge and monitoring drivers
Willingness to learn monitoring planning aspects of various environments
Understanding of various IBM/AIX and VMware virtualization technologies
Any experience with Service delivery and ITIL configuration concepts are a plus

IT Systems Analyst Resume Examples & Samples

Working knowledge of SQL Server 2012+, Sharepoint 2010+, Windows Server 2008/2012, and MS Great Plains
Experience with network/system security
Knowledge of Computer Network, Server/Cloud Infrastructure, and Security Technologies

IT Systems Analyst Resume Examples & Samples

Experience in Business Analysis and mapping of business processes
Experience in Project Management and Leadership
Experience in QA, Testing, and Deployment
Experience in troubleshooting and application support
Experience support multiple applications and user groups in a dynamic environment
Familiarity with reporting and business intelligence tools especially Crystal Reports
Familiarity with SQL especially in MS SQL Server and Oracle
Familiarity with EDI and API and other ETL
Familiarity with ERP solutions especially SAP

IT Systems Analyst Resume Examples & Samples

Create design artifacts such as data flow diagrams, entity relationship diagrams, wireframes and screen comps
Prepare data maps for migrating data from one system to another
Assist with system configuration and change management initiatives
Microsoft certification is a plus
Microsoft skills are required
Visual Studio
Team Foundation Server
Prototyping software is a plus
SQL Server is a plus

IT Systems Analyst Resume Examples & Samples

Evaluates existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Assists with analyzing, developing and revising existing system logic difficulties and documentation as necessary and works on all phases of applications systems analysis activities
Works with IT Application Engineer through coding and implementation to ensure product matches envisioned result
Assists in conducting feasibility studies, including assisting with fiscal evaluations of proposed and existing systems, and participates in recommending new or enhanced applications software to meet business needs
Tracks and reviews vendor deliverables and coordinates vendor activities as needed which may include integration of vendor tasks and contractual commitments
Good knowledge of programming, documentation and interface requirements
Good knowledge of systems hardware, software, and system administration
Good knowledge of financial Banking systems
Good knowledge of applications development methodologies

IT Systems Analyst Resume Examples & Samples

Work independently and with senior IT staff to gather and document client requirements to solve moderately complex business problems
Work independently and with senior IT staff to interpret client requirements into technical specifications in accordance with approved standards and procedures
Work independently and with senior IT staff to expand and enhance knowledge of assigned computer applications and interaction with other applications
Work with assigned clients to expand and enhance knowledge of business and operations
Work with senior IT staff and Quality Assurance/Testing groups to expand and enhance test documentation (test plans, test cases, and test scripts) and test execution skills
Associate's degree in Information Technology-related curriculum, or equivalent education and related training
Two years of experience or equivalent proficiency in application analysis and design

IT Systems Analyst Resume Examples & Samples

Work independently to interpret client requirements into documented system requirement specifications in accordance with approved standards and procedures
Work independently to gather, formulate and define requirements to solve complex business problems
Maintain an expert knowledge of all assigned computer applications and a working knowledge of all other applications operating in the same or integrated environments
Maintain an expert knowledge of testing documentation and execution skills
Six years of experience or equivalent proficiency in application analysis and design

IT Systems Analyst Resume Examples & Samples

Work with senior IT staff to gather and document requirements to solve minor business problems
Work with senior IT staff to interpret Audit and regulatory request and develop into action plans in accordance with production stability procedures. Follow up of resource responses on these planned regulatory request to completion
Work with senior IT staff to develop an extensive knowledge of production stability approvals for user access reviews
Work with assigned subject matter experts to develop an extensive knowledge of business and operations
Work with senior IT staff groups to develop documentation and PowerPoint presentations in relation to production stability metrics and key point indicators
Work with the Audit function in Portfolio management to keep audit and regulatory items responses completed on time
Associate’s degree in Information Technology-related curriculum, or equivalent education and related training

IT Systems Analyst, Senior Resume Examples & Samples

Documents system parameters and formats, ensures hardware and software systems compatibility and coordinates and/or modifies system parameters in terms of existing and projected computer capacity and capabilities
Formulates and defines medium to large project/system scope and objectives, develops detailed systems specifications from which programs will be written and that fit with the Bank's system architecture standards
Assists in developing test plans, test conditions and scripts using moderate to complex concepts of business knowledge
Provides moderate to complex analytical assistance to staff including interpretation of requirements. Participates in developing detailed requirements with business partners and assists in the system definition. Develops functional requirements
Develops business proposals for software solutions to meet client needs. Evaluates and recommends various technical solutions to meet requirements
Very good knowledge of business systems architecture
Very good knowledge of systems hardware, software, and system administration
Very good knowledge of applications development methodologies
Project and time management skills

IT Systems Analyst Resume Examples & Samples

Work independently to develop an expert knowledge of all assigned computer applications and a strong knowledge of all other applications operating in the same or integrated environments
Develop test documentation (test plans, test cases, and test scripts) and execute/ oversee test execution
Guide and advise less experienced Systems Analysts
Work independently to develop an expert business and operations knowledge of direct and associated clients in order to add value in analyzing complex and highly integrated projects
Four years of experience or equivalent proficiency in application analysis and design

IT Systems Analyst Resume Examples & Samples

Experience configuring Actimize solutions or comparable products strongly preferred
Knowledge of banking systems strongly preferred
Exposure to implementation/support of fraud solutions from vendors such as (Nice-Actimize, BSA/Detica, FiServ, FIS/Memnto, Wolters Khrwer, SAS Financial Crim Management Suite)
Experience maintaining and supporting financial applications within the financil industry
Solid understanding of data integration using web services, XML files, CSV files, etc
Understanding of SFTP file transfer protocols, TCP/IP, SSH network traffic
Understanding of enterprise scheduling/job controls, file systems and mainframe utility services

IT Systems Analyst Lead Resume Examples & Samples

Lead analysis effort to interpret client requirements into documented system requirement specifications in accordance with approved standards and procedures
Lead analysis effort to gather, formulate, define and design solutions to the most complex business problems
Maintain an expert business and operations knowledge of direct and associated clients in order to add value in analyzing complex and highly integrated projects
Instruct, direct and check the work of assigned/less experienced Systems Analysts
Bachelor's degree in Information Technology-related curriculum, or equivalent education and related training
Ten years of experience or equivalent proficiency in application analysis and design

IT Systems Analyst Resume Examples & Samples

Work with senior IT staff and clients to gather and document requirements to solve minor business problems
Work with senior IT staff to interpret client requirements into technical specifications in accordance with approved standards and procedures
Work with senior IT staff to develop an extensive knowledge of assigned computer applications and interaction with other applications
Work with assigned clients to develop an extensive knowledge of business and operations
Work with senior IT staff and Quality Assurance/Testing groups to develop test documentation (test plans, test cases, and test scripts) and test execution skills

IT Systems Analyst Resume Examples & Samples

Three years experience in a production support environment
Strong background of applications development support
Five years of experience or equivalent proficiency in application analysis and design

Executive IT Systems Analyst Resume Examples & Samples

Administer SharePoint sites
Manage inventory of computers, mobile devices, network equipment, etc., including tracking of purchased equipment and services
Ensure that computing environments are protected from current and pending security threats

IT Systems Analyst Resume Examples & Samples

3 years prior system administration/configuration experience required
Collections experience would be preferred
CACS or TRAD experience is a plus
Bachelor’s degree, no specific major required

IT Systems Analyst Resume Examples & Samples

Understand and advise teams on BB&T’s Software Development Life Cycle. This includes conducting compliance reviews to the SDLC process for teams within and outside of ADS
Act as point person on risk responsibilities for ADS - understand the ADS Risks, mitigation plans, and work with teams to explain the risks. Further, work with ADS teams to understand and help with their audit questions and/or remediation to audit findings
Other ad-hoc requests from ADS SLT and outside of ADS

IT Systems Analyst Resume Examples & Samples

5+ years of Systems Analysis experience
Experience implementing SaaS applications
Experience working within a financial or CPA environment
Experience exploring different software implementations to deliver what is best for user base and business

IT Systems Analyst Resume Examples & Samples

Experience with financial information system applications
Specific knowledge of FICO’s RMS or DM9 products
Experience with MS SQL Server or other RDMS, Java, Windows

IT Systems Analyst Resume Examples & Samples

Prior system administration/configuration experience preferred
Collections experience preferred
Blaze/TRAD experience is a plus
Knowledge of mainframe and distributed systems is a plus
Bachelor’s degree, preferably in a technical field

IT Systems Analyst Resume Examples & Samples

Conducting requirements analysis and preparing specific proposals for modified or replacement systems and serve as an interface between the customers and IT Team. IT Systems Analysts should be able to create requirement meetings, requirements documents, systems models, specifications, diagrams and charts to provide direction to team members
Analyzing requirements from several functional areas to determine potential conflicts/other requirements that may exist in other areas and work with development team to get LOE based on requirements and Identify options for potential solutions and assessing them for both technical and business suitability
Working closely with developers, testers and a variety of end users to ensure technical compatibility and user satisfaction and present proposals to customers & providing training and user manuals to users of a new system
Support team to develop the features and add the stories in the relevant Sprint and work on the roll out plan on releases and Identify what needs to be communicated to users
Create or update the project plan based on current workload of resources based on upcoming enhancements and new projects and identify if we have enough resources for upcoming projects based on roadmap and ensures all project documentation is complete, accurate, and current
Assist in the creation of other governance-related materials (policies, procedures, standards, roles & responsibilities) for collaboration tools and develop score sheets to be used in evaluating IT Applications
Perform overlap analysis for various projects and keep project roadmap and other timeline charts up to date. IT Systems Analysts will also make sure users have training material and schedule classes (if needed) post production and help team to maximize the user adoption on IT Applications
Atlassian Confluence
Atlassian JIRA Service Desk
Atlassian JIRA Agile
Google Apps for Work
Microsoft SharePoint server 2013
Nintex Workflows & Forms
Rally

IT Systems Analyst Lead Resume Examples & Samples

Work with the ATM Line of Business to finalize business requirements for needed system enhancements
Develop Design documents for the ATM Line of Business based on approved business requirements
Perform in an Analyst Role on Strategic Projects approved for the ATM Channel
Work with the Line of Business and developers to execute scheduled tasks during each development cycle according to the SDLC (Software Development Lifecycle)

IT Systems Analyst Resume Examples & Samples

Degree or masters qualification in technology, IT or technical discipline
At least 5 to 10 years' experience in the analysis and testing of complex IT systems
Clear understanding of systems and SDLC - Waterfall, Agile etc
Experience working on enterprise systems such as CRM, ERP, ECM, voice systems etc
Detailed working knowledge of the role and workings of applied information technology - application configuration and support, application hosting, configuration technologies, databases, middleware, networks, voice systems, end-user computing etc
Extensive experience in the service / contact-centre / identity management industry is an advantage
Business analysis, test methodology and project management training would be an advantage
Liaise extensively with the other IT and business functions to ensure effective requirements gathering and functional design to realise the ideas brought forward by our IT innovation and commercial teams
Assist in leading our business process mapping to a formalised process through effective design and implementation of standards
Work with the IT System Analysis & Test Leader to develop a fit for purpose systems development life cycle (SDLC) that is scalable, flexible and will ensure the effective delivery of solutions both inside and outside of the Company
Liaise and partner extensively with the Company solution delivery function
Deliver appropriate documented designs, reports and communications to ensure effective operation of the IT Systems Analysis function and to ensure effective visibility and communication of its objectives and working methods - URS, BRS, FDS etc
Design, implement and use best-in-class techniques and standards to build standardisable, commoditisable solutions that can be applied across a number of Company clients
Liaise with third party & client resources in the analysis, design, construction testing and management of solutions
Mentor more junior or new members of the IT Test and Systems Analysis team, ensuring their goals are clear and agreed while fostering open discussion and debate in the creation of an inclusive environment
Own the Application SDLC, maintenance of the technology roadmap and total cost of ownership of the application
Ensure effective delivery of comprehensive support for our key applications

IT Systems Analyst Resume Examples & Samples

Manage programs & applications related to unstructured data audits
System Administration for Compliance Guardian and DocAve (AvePoint tools)
Manage Security Validation Program (Bi-annual audit of site membership and access)
Manage Content Validation Program (On-going security audit of PII/GLBA content)
Configure and maintain compliance scans of all SharePoint content
Configure and test risk assessments
Provide information to auditors
Create and enhance new/current processes for unstructured data
Manage and or support ad-hoc projects related to SharePoint unstructured data and compliance by other departments
Maintain SharePoint site directory / site owners list
Provision new site collections
Archive and remove inactive SharePoint site collections
Maintain SharePoint site collection administration training program
Train site owners on new compliance processes
Update and maintain SharePoint Governance site

IT Systems Analyst Resume Examples & Samples

Responsible for working with our service partners to deliver the day-to-day IT operations for the Ontario Distribution Center
Provide process and structure to deliver high quality end-user support to resolve technology support issues
Develop and support global standards to perform installations, repairs, upgrades, backups, and other maintenance tasks
Provide onsite infrastructure support
Provide guidance to other technicians required to deliver consistent support
Track projects & work efforts - both locally and globally
Be primary point of contact between Distribution Center management and IT
Maintain asset management of equipment and software
Develop global standard processes and procedures to be utilized in other Crocs DC’s
Interface with management to ensure issues are addressed & resolved quickly
Provide desk-side, phone, and remote take-over assistance
Perform installations, repairs, upgrades, backups, and other maintenance tasks
Troubleshoot networks, servers, switches, wireless access points, computersystems, phones, office equipment, and applications to identify and correct malfunctions as well as any other operational difficulties
Install, configure and maintain personal computers, printers, Windows networks, workstations, network cabling, and other related equipment, devices, and systems; adds or upgrades of printers and related equipment, as needed
Support the delivery of projects on time and on budget
Become a trusted advisor, build collaborative relationships with management, team leads, partner corporate IT teams, key internal business partners and critical vendor/partners
Ensure projects and services are aligned with Crocs Business Strategy and IT Strategy
Develop and maintain clear escalation and notification paths for critical operational incidents and issues
Ensure Global IT solutions are successfully delivered in region to cost, schedule and meeting strategic business requirements
University degree or equivalent work experience preferred
3+ years of experience in support of Information Technology systems, networks, and related business processes, can be inclusive of other experience requirements below
Previous experience in a Warehouse environment is required
Experience with Warehouse Management System (WM) required
Experience with RF devices, preferably Motorola
Experience with wireless access point management & monitoring
Experience in a strong IT Customer Service environment
Basic understanding of networking fundamentals
Familiar with various remote access methods including VPN, 2FA, and RDC
Proficient in supporting the following

IT Systems Analyst Resume Examples & Samples

Four years of experience or equivalent proficiency in application analysis and Subject Matter Expert (SME) level support
Ability to create and understand business process flow documentation
Ability to troubleshoot complex application/file transfer/ business processes, identify root cause of production incidents, work with other team members to remediate/test updated application/database code
Assist with Disaster Recovery application exercises

Treasury IT Systems Analyst Resume Examples & Samples

Minimum 3 years’ experience with Technical & Financial processes
Proficient with MS Excel and MS Office
Proficient with Connections strategies and report writing concepts
Experienced with supporting application configuration logic
3rd Level Degree Qualification
Financial / technical background
Understanding of Treasury Operations
Basic knowledge of the payment processing lifecycle and Treasury Operations
Financial Mathematical skills
Knowledge of Information Technology, file / field mapping, XML Format
Working knowledge of Microsoft Windows: Excel and PowerPoint
Payment architect experience and banking background would be advantageous but not essential
Previous experience in designing & architecting enterprise level applications in Java / MQ /DB2
Demonstrate the ability to work independently and effectively with banks and internal business partners
Accurate and detail oriented with ability to multitask

IT Systems Analyst Resume Examples & Samples

Two to four years of related IT experience
Excellent trouble shooting skills
Ability to understand, follow, design and document process flows
Ability to work independently and follow escalation process when applicable
Ability to work in high stress environment and meet defined SLAs
Ability to triage multiple issues/multi-task
Knowledge of network operations, infrastructure, and troubleshooting
Create and maintain batch files
Assist in the testing and implementation of upgrades and new product installations
Analyzes current business process and provides methods to improve them
Hands-on experience of SQL query language at an intermediate level
Hands-on experience with business systems architecture
Hands-on experience with systems hardware, software, High Availability systems
Knowledge of Windows Server Operating Systems including Server 2008 R2 and 2012
Basic knowledge of IIS, .NET, C#, or JAVA base applications a plus
Basic knowledge of financial Banking systems
Bachelor’s degree in Information Technology or related field, or seven years of equivalent combination of education and experience
2 years of directly related experience

IT Systems Analyst Resume Examples & Samples

Experience working as a Business Systems Analyst/Lead on multiple projects and business functions
Proven ability to pull a diverse group of individuals with different goals together and facilitate productive discussions
Strong knowledge of SharePoint and Visio. MS Project would be useful
Proven success in developing organization operating standards/processes as well as supporting documentation and templates
Experience supporting and managing components of many small projects for multiple project sponsors
Demonstrated success in partnering with technology owners to develop detailed business requirements and functional specification
Knowledge of both waterfall and Agile software development methodologies
Experience in project management/coordination preferred
Excellent communication/presentation skills (written and verbal) critical to success in this role
Ability and desire to work with little to no supervision while maintaining excellent quality, as well as holding other team members to the same high standard
Excellent collaboration skills, must be eager to work as part of a cohesive team and work as a partner

IT Systems Analyst Resume Examples & Samples

Partnering with customers, suppliers, and business unit IT organizations to implement packaged, and custom developed solutions, to meet the needs of the UTC Financial Controls organization
Function as the technical lead and BU Coordinator for the HP/Mercury Performance center platform
Deliver enhancements and upgrades, as well as steady-state support of applications and infrastructure, to ensure system availability and customer satisfaction
Troubleshooting, documenting, and preventing issues. This includes creating standard work and doing effective root cause analysis
Proactive monitoring of applications and server availability/performance
Work with COE Functional Team and business unit liaisons during all phases of project planning, execution, and reporting using standard toolsets
Providing technical insight in support of new requirements definition and design of both enhancements and new solutions
Coordinating change control activity as required (e.g. new releases, software updates, configuration changes). Testing/coordination of O/S and security patches
Create and maintain security, compliance, and change control workflows using the MyWorkflow tool

IT Systems Analyst Resume Examples & Samples

Ability to effectively document all requirements, solution designs and functionality
Ability to understand and communicate design issues to users and stakeholders
A 4 year college degree with 6+ years of experience
Experience as a Business/Systems Analyst
Exposure to Intel Partner Programs , Channel & Customer Profile programs
Understanding of DW & Reporting landscape : EDW , MSBI etc

IT Systems Analyst Resume Examples & Samples

Lead and participate in analysis of specific business objectives, and participate in technical design sessions
Partner with IT architects on design and integration techniques for our case management services
Execute proof-of-concept design experiments work to explore solution options
Be able to drive and optimize declarative and customization designs and carry out SFDC / Cloud integration development
Work with cross functional team members in identifying, evaluating, and developing solutions that meet user requirements by utilizing the SFDC toolkit and other integration tools (e.g. Visualforce, Apex, Triggers, Mulesoft, etc.)
Seek out ways to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace in all areas
Subject matter expert for development and support of provided solutions
Designing and managing the execution of test plans and ensuring a quality solution is delivered
Participate in all phases of solution lifecycle delivery including identifying/ defining a need, designing solutions, constructing the chosen solution, validating/implementing/supporting the solution by utilization of an Agile delivery model
Provide daily support of solution implementations
Strong knowledge of software development life cycle, software estimation, design and coding techniques, test methodologies and framework, strong coding/scripting instincts, as test automation is more similar to developing code
Domain knowledge in application cloud integration and technologies
Should come from strong technical background
Should have proven leadership qualities with a solid track record
Ability to learn and adapt new technologies with the growth and innovation mindset
Team work and maintain good attitude
Bachelor's or Master's degree in computer science, information systems, or other related field
5 - 8 years experience as a Business/Systems Analyst AND Project Management
Previous experience with CRM Knowledge and exposure to open source technology is a plus
Experience with cloud Integration technologies
Solid understanding on OO program language like Java, JS, C#, HTML, CSS
Experience working with integrations / APIs (e.g. Mulesoft, Informatica, SQL, etc)
Experience with Agile development and CI / CD practices
Development experience with the SFDC toolkit (e.g. Visual force, Apex, S-controls, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.) desirable
Salesforce certification a plus

IT Systems Analyst Resume Examples & Samples

Collaborate with Derivative Trading, Operations, Accounting and Risk teams to construct long term IT solutions to support Genworth’s product management and investment goals
Support the operation and maintenance of Genworth Derivative pricing models and risk processes
Manage the day to day operation and coordination of Derivatives systems processes and enhancements
Coordinate multiple in-place programs: coordinate with project, support, business analysts and developers to deliver new or enhanced application code solutions
Develop technical and functional test plans and scripts to validate the successful design, development and implementation of system and reporting deliverables and obtain user sign-off
Support the Genworth Investments and Derivative functions by trouble-shooting and identify root cause analysis of application problems. Identify action items and make recommendations to address process and coding issues
Monitor process metrics and lead process improvement efforts for Derivatives IT processes
Coordinate the conversion of Derivatives reporting and extracts to the new Enterprise Data Management environment
Manage the processing and enhancements for AVR/IMR accounting feeds
Some travel may be required (<10%) between Genworth's Richmond and Stamford facilities
Over 2 years experience and working knowledge of Finance, Accounting, Financial Services products, securities and portfolio management
Experience and working knowledge of Derivative systems such as OpenLink Findur/Endur, Murex, Calypso, or similar
Experience in working with Capital Market data feeds, such as Bloomberg, Thomson Reuters, Markit, or similar
Understanding of financial derivatives modeling and fixed-income security analytics
Experience with derivatives accounting principles, practices, and methodologies. Understanding and exposure to FASB 133 Hedge Accounting practices
Experience and working knowledge of Relational DBMS development using PL/SQL (Oracle) or T-SQL (Microsoft SQL Server). Experience and working knowledge in Data Warehouse, ETL, JSP, XML is a plus
Demonstrated expertise in developing complex backend systems using Java, C#, .NET or C++ with solid design patterns
Experience and working knowledge of object oriented programming in relation to Investments or Derivatives systems
Ability to multi-task, prioritize and execute on assigned deliverables
Ability to quickly learn new systems and business processes
Chartered Financial Analyst (CFA) or similar credential
Bachelors degree in a computer and/or finance or accounting related fields
Experience in developing and/or supporting Accounting, Finance, Investments, Portfolio Management and/or Capital Markets systems
Minimum 2 Years Finance, Investments, Portfolio Management and/or Capital Markets Exposure

IT Systems Analyst Resume Examples & Samples

Serve as a liaison with business owners to lead and facilitate the elicitation and prioritization of business initiatives and business requirements including but not limited to 3rd party vendor interface design, user interface specifications and report design
Comprehend complex business requirements and translate the requirements to a functional system design document under the guidelines of SVB's SDLC documentation framework
System/solution design including proposals utilizing several alternatives in solving a problem
Communicate status, prioritize requirements, influence and obtains approval for requirement documentation
Guide and recommend process and system solutions to business owners
The position is a mix of Systems Analyst (approx. 70% of the role) and Project Management (approx. 30% of the role). S
Responsible for the overall health and maintenance of production system they are assigned and act as tier 3 for Application Support teams
Manage and coordinate the initial assessment, analysis, requirements, development, testing and implementation of incremental enhancements/change requests and other minor releases for our US Commercial Banking system as mentioned above
This person will manage and perform the business systems analysis work associated with change requests, projects, assessments and escalated issues
They will work closely with the BSA/AML/Compliance/Client Service/Product/Cards/Private Equity/Sales/Investment/Wealth Management/Private Banking and Marketing business groups and the IT Sales/Service/Products team to ensure efforts are synchronized and coordinated as efficiently as possible
They will be responsible for managing assignments with a matrix set of resources

IT Systems Analyst Resume Examples & Samples

Document business, functional, data requirements for CRM and Marketing related projects
Work with business partners to establish a pipeline of functional requirements to be implemented in CRM
Build functional specifications through workshops, use cases, and other requirements gathering sessions
Develop the functional/data requirements for each implementation/execution phase
Lead the analysis and define requirements for integration between client services and marketing applications as needed
Provide guidance in designing UAT test scenarios and test cases for new implementations
Participate in design sessions to ensure requirements trace-ability

IT Systems Analyst Resume Examples & Samples

Installing and supporting critical, large scale, highly reliable applications such as Hyperion, LongView, or SAP
Web application development skills such as .Net or Java. IIS, WebSphere, or WebLogic web serving
SQL Server administration, TSQL development, and application integration
Performance monitoring and troubleshooting. Mercury LoadRunner a plus
Knowledge of MS Windows server and desktop installs
Big Data Analytics
Mobile Application development
UTC IT Security policy and standards to ensure system compliance
Excellent communication skills (textual, visual, and verbal) required for interaction with COE Functional Team, CSC, and UTC internal and external customers

IT Systems Analyst Senior Resume Examples & Samples

IT Experience
Experience with Servers, Databases and Creating files
Healthcare Experience- Medical Records/HIMS, Billing, Revenue Cycle etc
4 plus years of experience

IT Systems Analyst Resume Examples & Samples

Bachelor's Degree or Higher or a High School Diploma/GED with 4+ years of IT experience
2 + years of IT experience
2 + years of Systems Analysis experience
Knowledge of the Software(System) Development Life Cycle
FACETS System Analysis and Systems and/or Configuration experience
Understanding of Reimbursement Methodologies and Policies
Understanding of FACETS Claims Adjudication Procedures, Standards and Editing Guidelines
Experience Writing System Requirements
Understanding of Data Gathering/Analysis

IT Systems Analyst Resume Examples & Samples

Obtain, Interpret and Analyze Business Issues, Problems, and Requirements with a focus on Smartphone Application projects
Define Systems Solutions/Options with Smartphone and Web Portal technology
Solutions documentation, including the following: functional, technical, business requirements and test plans
Ensure full understanding of business requirements by Developers
Provide systems support for Smartphone Application and Web Portal services
Further departmental goals with clear and concise communication to clients and business partners
Data analytics and reporting
2+ years of Systems Analysis experience
Knowledge of continuous Process Improvement
Professional experience working directly with end users and Developers to establish business requirements
Previous UnitedHealth Group or subsidiary work experience
Professional experience providing systems support for Smartphone Applications
Professional experience providing systems support for Web Portal services
Professional experience facilitating JAD sessions

IT Systems Analyst Resume Examples & Samples

Application Platform Services is focused on the middleware layer. We are responsible for installing, configuring, performance tuning, debugging issues and providing operational support for following
Bachelor's/Undergraduate Degree
2+ years of professional experience with WebSphere /Jboss
3+ years of professional experience with UNIX
2+ years of professional experience with Production Support
Professional experience with IBM IHS Server
Professional experience with Redhat JBoss
Professional experience with Redhat APAWS (Apache Webserver)
Professional experience with PEGA BPM
Technical documentation experience
Experience with software builds, scripts, and configuration
Systems administration experience

IT Systems Analyst Resume Examples & Samples

Analyze and investigate issues
Use pertinent data and facts to identify and solve problems
Investigate non-standard requests and problems
Analytic skills and attention to detail
Rotational on- call support required which includes nights and weekends
Create and maintains documentation
Professional experience providing customer issue resolution in person and over the phone
Previous experience with issue research, resolution and documentation
Previous experience as liaison between systems development staff, vendor staff, management staff and end users
Quality Assurance / Testing experience
Basic level with MS Word, Access, Excel
Willing and able to work in an on- call rotation which includes nights and weekends
UnitedHealth Group or subsidiary work experience
EMR support experience
Experience documenting workflows and processes
Previous experience with error management with interfaced applications
Basic level with MS Visio
Previous experience supporting: Allscripts Touchworks, Nuance Dragon, GE Centricity Business

IT Systems Analyst Resume Examples & Samples

This System Analyst position will be responsible for supporting new development and enhancements of the Navigator application, which supports the call centers
IVR systems and Agent Desktop experience
Experience working with test plans and test case

IT Systems Analyst Resume Examples & Samples

Ensure the application is fully functional – monitor any alerts or warnings that may be automatically generated by the application
Review and resolve errors encountered while processing interface transactions to other applications in the enterprise including GE Centricity Business used for registration and billing, Ariba for materials management ordering, Allscripts TouchWorks for medical records
Assist surgery center staff with application questions and issues
Provide application training for surgery center staff as needed
Perform application administration tasks including configuration updates as needed to support business operations
Ensure business processes are completed, e.g. billing, documentation, standard daily reporting is completed and distributed
Assist with ad hoc report writing
Participate in upgrade activities when necessary
Monitor vendor releases for updates that may affect Centricity Perioperative
Ensure the application is up to date with regard to releases and patches
Ensure the application is fully functional following I.S. maintenance activities
Log and manage vendor support issues
Coordinate activities with I.S. as needed
2+ years of professional experience in Application Administration and/or Support
Previous professional experience troubleshooting applications directly with end users (preferably healthcare personnel such as Doctors, Nurses, etc)
Previous professional experience supporting critical Business Applications that require High Availability
Previous experience providing end user training
Ability to maintain interfaces and manage errors
EHR/EMR Applications support
Experience working with GE Centricity Perioperative
Previous experience with Report Writing
Previous experience providing end user support in a healthcare environment

IT Systems Analyst Resume Examples & Samples

Professional experience providing customer issue resolution in person and over the phone with minimal supervision
2+ years of professional experience in systems analysis- preferably related to Clinical applications
UnitedHealth Group or subsidiary employment / work experience
Clinical application support
Previous experience supporting: Allscripts Touchworks, Nuance Dragon, GE Centricity Business, and working with (CIE) common interface engine systems

IT Systems Analyst Schaumburg Resume Examples & Samples

Evaluate business requirements and prepare detailed functional and technical specifications
This System Analyst position will support the IVR application
Bachelor's Degree or High School Diploma/GED with 2+ years of experience in Systems Analysis or IT Development
2+ years of experience in all phases of Software Development Life Cycle (SDLC)/System Development Life Cycle
2+ years experience with MS Project, Word, Excel, Visio, PowerPoint
Travel 10% of the time

IT Systems Analyst Resume Examples & Samples

Performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts. Serves as a subject matter expert on clinical systems assigned
Defect identification and resolution. Provides technical support, monitors data integrity within supported systems and monitors system process workflows and proper system user adoption
Engages business partners and vendors to define system requirements in terms of system capabilities
Manage expectations with key stakeholders on the implications of existing IT systems that can be applied to a problem. Identifies risks and issues, and seeks approval on complex matters
Provides subject matter expert and operational support to physicians and clinical staff
Coordinate current and future plans / activities across IT and business stakeholders including coordination and technical assistance to facilitate specific development projects involving the computing environment, the coordination of software upgrades and the installation and operability of new products
Completes unit and system testing for system upgrades, new functionality and software releases
Documents and implements changes to the ECW or other assigned clinical systems. Ensures that all changes go through the change management policy
Participate in clinical acquisition planning and go-live activities that include application testing and support
Resolves technical application issues and acts proactively to address potential issues from becoming problems that impact the system
Collaborates with technical team on network and security strategy for clinical systems
Provides after hours support on a scheduled rotation as needed
Associate’s degree in Information Systems, Computer Science or related field
Three or more years of experience in a Clinical Healthcare IT environment
Five or more years experience providing support to associates of varied skill sets
Strong analytical skills to resolve complex issues
Bachelor’s degree in Information Systems, Computer Science or related field
3+ years’ experience of major systems implementation experience
Candidates with experience with clinical systems, namely eClinicalWorks
Knowledge of Health Care Industry and related business functions

IT Systems Analyst Resume Examples & Samples

Performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts
Serves as a subject matter expert on clinical systems assigned
Defect identification and resolution
Provides technical support, monitors data integrity within supported systems and monitors system process workflows and proper system user adoption
Manage expectations with key stakeholders on the implications of existing IT systems that can be applied to a problem
Coordinate current and future plans/activities across IT and business stakeholders including coordination and technical assistance to facilitate specific development
Projects involving the computing environment, the coordination of software upgrades and the installation and operability of new products
3+ years of experience in a Clinical Healthcare IT environment
5+ years experience providing support to associates of varied skill sets
3+ more years of experience of major systems implementation experience
Experience with clinical systems, namely eClinicalWorks

Manager IT Systems Analyst Resume Examples & Samples

Managing and maintaining the IT Service Management function and roadmap
Providing a single point of contact for IT service management across all IT functions for a client
Engages with cross-functional teams to prioritize and integrate process development and maturation, ensuring that the right talent is engaged and utilized at the appropriate level in order to achieve successful service delivery outcomes
Ensuring that service management policies, processes and procedures documentation is created, updated and maintained
Leading and facilitating implementation of IT service management framework components/processes
Training IT staff on service management processes and procedures
Producing regular and accurate service management reports and dashboards for IT leadership team
Ensuring that ITSM team and IT goals are accomplished in a timely and cost effective basis
Assuming responsibility and accountability for IT satisfactorily meeting customer expectations
Minimum 5 years ITIL process management/process maturity experience across ITIL processes
Minimum 3 years demonstrated experience in an IT service management senior manager role
Experience must include least 5 years in a supervisory or management role within an Information Systems department
Experience of ServiceNow and/or HPSM
Bachelor's Degree in Computer Science or Management Information Systems OR equivalent education and training
Understands how IT service management supports and enables the business
Possesses a services and solution orientated approach
Very strong organizing, time management and priority setting skills
Attention to quality and an eye for detail
Driven by a desire for continuous improvement
Must be enthusiastic, communicative and eager to learn
Must demonstrate excellent written or oral communication skills
Open to flexible work conditions to ensure the availability of services and the timely delivery of solutions
Ability to share knowledge and collaborate by developing content and documentation for distribution to other team members, managers and customers
Ability to handle pressure situations with clarity, focus and professionalism
Has worked in large global environments
ITIL v.3 Foundation certified
ITIL Intermediate or Expert

IT Systems Analyst Resume Examples & Samples

Research, analyze, and potentially implement new technologies, platforms, and tools to automate processes and provide value
Develop, communicate and train users on guidelines, methods and procedures for new products, services or programs
Manage mid-scale projects by adhering to aggressive timelines and by collaborating and interfacing with departments throughout the company including client services, account management, development, operations and IT

IT Systems Analyst Resume Examples & Samples

Bachelor's degree in technical discipline or equivalent experience
Minimum of 8 years total related experience
Familiarity with Risk Management Framework
Demonstrated proficiency with Microsoft Office (Power Point, Visio, Word, Excel and Project)
Demonstrated operational support, situational awareness and attention to detail
Ability to focus in a fast paced environment while processing multiple assignments quickly and accurately with aggressive timelines
Business intelligence and data analytics
Experience and familiarity with DoD networks and communications transport systems
Knowledge with establishing and managing test event configurations
Experience with Cisco, Microsoft or VMWare enterprise solutions
MCSA, Security+, CCNA or demonstrated equivalent experience
CISSP preferred

IT Systems Analyst Resume Examples & Samples

Three years experience in information systems programming
Three years experience in systems specification or structured analysis
Three years experience with project or process management

IT Systems Analyst Resume Examples & Samples

RF Engineering Experience
Understanding of Per Call Measurement Data
Familiarity with Samsung, ALU, Ericsson and Nokia RAN and EPC data feeds

IT Systems Analyst Resume Examples & Samples

Act as the liaison between Product, Analysts, Developers and project management groups
Create timeline and coordinate estimates for system integration initiatives
Drive technology POC (Proof of Concept) projects with business partners, architects and development teams
Drive customer testing of system integration and validation actives
Create and review technical product documentation for implementations
Lead technical trainings with customers for system and product rollouts
Provide governance on data formats; oversight on additions or changes to inputs or outputs
Track, coordinate, communicate, collaborate and delegate to drive resolution of complex system and data issues
Gathering, documenting and managing business requirements from both customers and internal stakeholders
Developing and presenting conceptual / functional models and prototypes to users
Generating innovative ideas to resolve problems, as well as handling complex issues and negotiating resolutions
Creating and reviewing technical product documentation
3+ years of experience in Systems Analysis
3+ years of Relational Database experience
Healthcare Industry experience working with data and system integration
Familiarity with healthcare analytics concepts (Eligibility, Claims, Labs, Confinements, HEDIS, etc.)
Experience with Hadoop
UNIX, SQL, Java app services environment knowledge
Healthcare data transfer methods and issues experience
Experience with user testing

IT Systems Analyst Resume Examples & Samples

Identifies, diagnoses and resolves problems with desktop hardware, applications and networking
Configures and deploys end-user desktop hardware, software and peripherals
Coordinates the timely repair of equipment covered by third-party support vendors
Produce well written plans, procedures, and documentation
Ensure acceptable performance in computing and network systems
Assist in setting the overall technical vision of the hotel
Setup computer software and hardware for new/existing staff, including new user accounts
Maintain complete and accurate software/hardware inventory
Manage daily PCI-DSS compliance focused tasks such as account terminations and log analysis
Monitor server performance, disk space, error logs, and backups of critical systems
Provides on-call and after hours service and support for systems, desktops and network
Manage telecom system and coordinate repairs and moves/adds/changes with telecom vendors
Additional tasks and projects as assigned by Director of IT
Willing to have a flexible schedule – this job will require regular hours on the weekends
Excellent communication and customer service skills. Ability to interact with hotel guests as required
Hospitality/resort experience, familiarity with Springer-Miller Systems, Micros, Delphi, SpaSoft, etc
Experience working in a compliant and audited IT environment (PCI-DSS, SOX, HIPAA, etc.)
Working knowledge of Windows Servers/Clients, Active Directory, Group Policy, MS Office
Experience in networking design and implementation
Associates or Bachelor’s Degree in Management of Information Systems or related field
Technical certifications a plus: MCSE, CCNA, CompTIA, A+, etc

IT Systems Analyst Resume Examples & Samples

3+ years of experience in all phases of Software Development Life Cycle (SDLC) / System Development Life Cycle
3+ years of experience mapping data from web services or database to user interface
PBM or Formulary related experience

IT Systems Analyst Resume Examples & Samples

Work on new customer implementations as well as other business requested project
Define project and task priorities within projects
Identify ambiguity in requirement and solution documents
Create / contribute to project estimates (e.g., Budget Guidance, Solution Analysis, and Design Estimates)
Ensure proper usage of RSA and Agile methodologies
Ensure that system solutions are thoroughly researched, analyzed and documented
Translate business needs into system / technical requirements (e.g., Solutions Summary Documents, Detailed System Specifications, Mapping documentation)
Must be able to make sound decisions based on analysis
Ability to work closely with external trading partners and communicate solutions effectively
EDI experience with a healthcare provider
X12 transaction experience

IT Systems Analyst Resume Examples & Samples

Serves as client advocate and a primary point of contact for implementations
Demonstrates a clear understanding of client's core business
Manages client expectations, service commitments and anticipates needs
Identifies quickly and resolves complex client implementation issues
Documents all client interactions and update status reports
Establishes and executes Project Plans
Maintains regular communication with key client contacts and conducts weekly conference calls
Delivers client feedback for product enhancements and new product development
Supplies Director of Implementations weekly updates of each implementations results and trends
Provides support to team and internal business units as appropriate
Undertakes all other reasonable duties as required by the Management Team
High School Diploma or equivalent work experience
Minimum of 1 year in a Business Systems Analyst or related role
Business Process and Systems Process experience

IT Systems Analyst Resume Examples & Samples

Provide support to both on-site and remote location contacts
Dialer functional Subject Matter Expert
Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
Partner with business for ad-hoc data support, reports, and analysis
Maintain and enhance existing databases and queries
Self-directed and seeks guidance as needed on complex issues and tasks
Support short and long term operational/strategic business activities through analysis & develops recommended business solutions through research, analysis, and implements as appropriate
Serves as a resource to others and provides day to day team direction as needed
Assist with the design, control and analysis of campaign outcomes to optimize right party connects at the right time and right pace
Provide on-call support on a rotation basis as required
2+ years’ experience translating business needs into technical requirements
2+ years managing technical projects required
The ability and willingness to provide on-call support on a rotational basis during the early evenings one week per month
Toll Free Numbers (TFN), application and agent level data experience is desired
1+ year of previous leadership experience required
Interactive Intelligence Inc. (I3) ICCE certified
Project management knowledge such as ITIL / PMP / Agile is a plus
2+ years of experience writing SQL queries and interpreting the data for root cause / trend analysis is desired
Understanding of call campaigns within a meshed call center environment a plus
Ability to mine data from multiple raw sources, and create an environment for analyst usability required
Understanding of HIPAA and other IT security standards in a healthcare environment preferred

IT Systems Analyst Resume Examples & Samples

Ability to focus while processing multiple assignments quickly and accurately, in a fast paced environment, with aggressive timelines
Experience with planning, deploying and supporting IT network and infrastructure solutions including but not limited to Directory Services, Domain Naming Services, Load Balancing, Firewalls, WAN Optimization, storage, networking, cloud computing and web services
Currently active DoD SECRET security clearance required
Establishing and managing test event configurations
Experience with Cisco, Microsoft or VMWare enterprise solutions product development using modeling tools
Developing transformational and transition architectures
Security Technical Implementation Guides of NIST Risk Management Framework

IT Systems Analyst Resume Examples & Samples

Documents and implements changes to the ECW or other assigned clinical systems
Ensures that all changes go through the change management policy
3+ years experience of major systems implementation experience

IT Systems Analyst Intern Resume Examples & Samples

Multi day intern orientation to introduce you to the company, the program, Pittsburgh, and your classmates
Professional development workshops designed to increase your knowledge of the company and the retail industry, as well as develop your business acumen and office professionalism
Extensive exposure to our senior leadership through our exclusive intern only Executive Speaker Series which includes a private lunch with our CEO
Opportunities to ‘live the brand’ and experience summer fun outside the office through social activities and sporting events
Fully furnished housing is provided for interns who reside outside of the Metro Pittsburgh area
Working a 40 hour work week, Monday – Friday
A competitive spirit with a passion for results
An interest and confidence in working with data and numbers; strong mathematical/quantitative skills highly preferred
Demonstrated leadership skills and the ability to independently make data-driven recommendations
Dynamic written and verbal communication style, as well as ability to communicate cross- functionally and vertically throughout the organization
Graduation date of December 2017 or Spring 2018
A major in Information Sciences and Technology
Overall GPA of 3.2 or higher
An ability to relocate to the Pittsburgh, PA area for the summer

Executive IT Systems Analyst Resume Examples & Samples

Develop deep level of expertise in cutting-edge technology via direct daily usage of hardware and software deployed to executives
Evaluate new technology and participate in early pilot programs within the Company
Use out-of-the-box thinking and creative problem solving skills to quickly and effectively resolve issues while adhering within the boundaries of corporate standards and policies
Develop customized tools and solutions to address unique customer requirements and improve productivity for Company leadership
Tailor company IT initiatives to unique needs of senior leadership team
Develop customized training and administer to executives and assistants in one-on-one setting
Build customer trust when responding to support calls and interacting with customers face-to-face or remotely through telephone or email by demonstrating IT expertise across a variety of technical disciplines
3+ years of experience providing end user support and troubleshooting complex issues
2+ years of experience in Apple iOS environment
Solid understanding of hardware, software, and general PC troubleshooting
Highly skilled with mobile technology and Apple iOS environment
In-depth troubleshooting experience with Windows 7, Windows 10 and Mac OS X operating systems
Thorough knowledge of Microsoft Office 2010 and 2016 applications (Outlook, Word, Excel, PowerPoint, OneNote)
Possess a strong customer service attitude and the ability to comfortably and confidently interact with senior management on a regular basis, sometimes during demanding situations
Possess strong interpersonal skills, maturity and professionalism in all situations
Exhibit excellent oral and written communication skills
Experience with video conferencing technology and collaboration tools
Understanding of networking, VOIP and home network configurations
Possess a team oriented mindset. Effectively involve and share information with peers and management on a timely basis
Be able to multi-task while maintaining appropriate priorities for the various responsibilities
Ability to perform PC staging, using Ford standard staging process
Ability to perform AD administration functions
Skilled with photo, audio and video editing software

IT Systems Analyst Resume Examples & Samples

In-depth working knowledge of distributive systems, database management and application server operation
Acts as principal technical / administrative resource in administration of the Facets environment
Advanced performance and tuning
Work with developers and testers for troubleshooting any application related issues environments
Provide off hours support
Researches and evaluates alternatives and recommends solutions for system design
Test duties as analyst, without direction
Support problem resolution; consult and advise on application design and tuning; plan, organize and execute product benchmarks for threshold and functionality
Provide support for the development and maintenance of stage, test, and development environments for distributed applications
Operates with minimal supervision across multiple environments and platforms
Confers with appropriate managers / application groups regarding problems with and capabilities of Facets environments
3+ years related IT Administration experience including control and development of standards
3+ years Microsoft windows concepts, performance tuning, maintenance, and deployment of applications
1+ years of experience working with the Facets system
Skill and experience of UNIX platform
Healthcare industry knowledge
TWS scheduling experience
Undergraduate degree in Computer Science or related discipline or equivalent experience considered
NAC Clearance or eligibility

IT Systems Analyst Resume Examples & Samples

5+ years' experience deploying enterprise tools
Experience with the EMC Archer tool is desired
High tolerance for ambiguity and changing priorities
Demonstrated role model in designing business processes, soliciting and documenting requirements
Experience with designing end-user systems, configuration, and testing is preferred
Strong inter-personal and communication skills
Experience with Agile methodology is preferred
Some experience working with data, and some SQL skills are preferred, but not required
Demonstrated business acumen in previous roles
Experience working with enterprise risk, controls, and compliance a plus

IT Systems Analyst Resume Examples & Samples

3-5 years minimum experience in AML/BSA at retail banking organizations including implementing
AML systems, conducting suspicious activity monitoring
Knowledge of the laws applicable to money laundering, to incude the BSA, USA PATRIOT Act, OFAC requirements and Suspicious Activity Reporting requirements
Experience with AML systems such as Actizmize, Mantas, Patriot Officer, FCRM, Norkom, and SAS
Certified Anti-Money Laundering Specialists (CAMS), or other relevant professional certification
Experience with SAM & ERCM Applications

IT Systems Analyst, Entry Level Resume Examples & Samples

Under direct supervision, works with our internal and external client, fellow business systems analysts, and programmer analysts to assess the business needs and make recommendations
Assists in data analysis to provide recommendation resulting in business process improvements
Completes research of issues either identified internally or externally; resolves issues and/or makes recommendation for resolution
Utilizes system interfaces, including writing and executing queries to review business data, check examples and/or update data when necessary
Under direct supervision, prepares business requirements for small scope projects for use in writing efficient software solutions
Creates and executes test plans for delivery of quality software solutions
Develops an understanding of the products and services offered by all entities with Optum Workers Comp division
Participates in discussions and or follow ups related to project reports on status, project plans, project tasks, activities and issues
Maintains patient privacy and confidentiality under requirements of federal and state law, including HIPAA and in accordance with Optum policy
Experience with Healthcare Claims Processing Researching Rejections/Denials and Re-submitting Claims working with ANY of the following: PBM, Claims Adjustors, Pharmacies, or Workers’ Compensation
Ability to create and modify documents in Microsoft Word
Ability to sort, filter, import/export data, and use basic formulas in Microsoft Excel
Ability to create and modify presentations in Microsoft PowerPoint
Experience documenting or writing Standard Operating Procedures or Process Flows
User Acceptance Testing experience (UAT)
Experience with Workman’s Compensation Claims Processing
Exposure to SQL

IT Systems Analyst Schaumburg Resume Examples & Samples

5+ years of experience in Systems Analysis or IT Development
1+ years COBOL development experience required
Proficiency with Excel, Visio,
2+ years of Relational Database experience – SQL or DB2

IT Systems Analyst Resume Examples & Samples

Flexible and willing to perform other tasks as assigned
Client support or Implementation experience for commercial software applications preferred
Experience with troubleshooting .Net Web Applications highly valued
Fast-paced high-intensity work environment
MS SQL Server experience
Experience with troubleshooting .Net Web Applications
Client support or Implementation experience for commercial software applications

IT Systems Analyst, Senior Resume Examples & Samples

Develops business proposals for software solutions to meet client needs. Evaluates and recommends various technical solutions to meet requirements. Conducts feasibility studies, including fiscal evaluations of proposed and existing systems, and recommends new or enhanced applications software to meet business needs. Partners with others through coding and implementation to ensure product matches envisioned result
Develops test plans, test conditions, and scripts using highly complex concepts of business knowledge
Provides highly complex analytical assistance to staff including interpretation of requirements on large mission-critical projects. Develops detailed requirements with business partners and assists in the system definition. Develops functional requirements
More than eight years of related IT experience
3-5 yrs minimum experience with AML/BSA at retail banking organizations including implementing AML Systems, conducting suspicious activity monitoring
Knowledge of the laws applicable to money laundering to include the BSA, USA PATRIOT Act, OFAC requirements and Suspicious Activity Reporting requirements
Problem solving and priority management skills
Ability to make well informed business decisions while working independently and n group settings
5+ yrs experience in banking technology preferred
Collect, review, and analyze business requirements for BSA/AML Compliance projects focused on implementation of AML Platform for BoW
Create functional requirements documents to meet BoW's BSA/AML Compliance needs
Provide SME on BSA/AML solution focused on Actiimize Currency Transaction Reporting (CTR), Suspicious Activity Monitoring (SAM) and Actimize Case Management (ERCM) products
Good understanding of Banking Industry function and banking data
Good understanding of Enterprise Data Warehouse and data integration between source systems and EDW environment
Strong knowledge of business systems architecture
Strong knowledge of programming, documentation and interface requirements
Strong knowledge of systems hardware, software, and system administration
Strong knowledge of financial Banking systems
Leads project teams (varied levels) across units on a project basis
Sedentary Work: lifting a maximum of 30 pounds, frequent standing/walking

IT Systems Analyst Multiple Locations Resume Examples & Samples

* Position can be located in: Tampa, FL; Memphis, TN; Westerville, OH; Atlanta, GA; or Salt Lake City UT
2+ years of experience working in a Healthcare or Workers' Compensation related field
Business Process and Systems Process experience with OptumRx business and system environment

IT Systems Analyst Resume Examples & Samples

Work closely with team to ensure the Enterprise and Organization design and implementation guidelines are adhered to
Participate in JAD sessions and ensure that the requirements are clearly understood and documented
Mentor junior resources on the team
Exposure to Agile / Lean Methodology
Experience leading and managing projects
Experience in reviewing and contributing to functional design specs prepared by peers and members of the team
Ability to suggest high level design and document HLD flows
Knowledge and experience in CICS, SQL
Ability to work well with remote and distributed teams
Proficiency with MS Office (Including Word, Excel, Outlook, PowerPoint)
Experience in the healthcare domain with exposure to 1 or more of the following areas - Claim Processing, Claims Pricing, Provider Demographics/Credentialing and Networks
Exposure to Big Data
Experience in reviewing and contributing to test plans and test cases
Knowledge and Experience related to Consumer Portals, Provider Searches, Directories, MDM, Cirrus, UHC Networks and/or Provider data and methodologies
Self - starter, with attention to detail and ability to proactively follow through

IT Systems Analyst Resume Examples & Samples

Proficiency with PC Based Software Programs and Automated Database Management systems required (Excel, Access, PowerPoint)
Working knowledge of Relational Databases, and Database Structures
5 + years of Healthcare Insurance Industry experience, with knowledge of Government Run Programs
4+ years of experience in TriZetto FACETS System Analysis or Development
5+ years of experience in EDI Eligibility (HIPAA 834, 270, 271) etc
5+ years of experience in FACETS Eligibility/Enrollment Transactions, Claims Processing, or Provider Data Model and Structures
5+ years of Software Development experience using FACETS
Knowledge of Government Programs Coding and Billing Compliance Rules
Experience in a role requiring excellent communication, time/project management, problem solving, organizational, and analytical skills required

IT Systems Analyst Resume Examples & Samples

Strong capabilities in the following: data mapping, conversion, table structure knowledge, running and analyzing traces, configuration settings, page customizations, security updates, custom coding logics, issues analysis and recommendations, running SQL queries, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, business process improvement, fit/gap analysis, requirements documentation and process flow charting, presentation of options and solutions facilitation
Ability to establish effective, ongoing relationships with clients, staff and management
Ability to manage multiple competing priorities and work under pressure in high stress situations

IT Systems Analyst Resume Examples & Samples

System Prototyping - Able to conduct an early sample, model, or pre-release of a product built to test a concept or process or to act as a thing to be replicated or learned from
Requirements Analysis - Describes how business analysts prioritize and progressively elaborate stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders
Solution Design - The activities involved in conceptualizing, defining, architecting, and ultimately designing complex systems
Solution Construction - Ability to select desired options to make a commercial off-the-shelf (COTS) products, applications, or IT systems function to user specifications. To build a particular application or system for use in a specific way
Troubleshooting - Able to diagnose and problem solve issues with computer hardware or software components with little or no direction. May require ability to install, configure, or disposition of server or client pc infrastructure and application issues
This position will be located in the DBU Headquarters in Indianapolis as of January 2017
Understanding of the Cummins Distribution Business, CMI Systems/Integrations, Cummins Shared Services, and prior experience with BMS or ERP systems preferred
SME in BMS and associated tools technologies
Provides technical analysis and design
Provides L3 technical support
Knowledge of BMS platform technologies

IT Systems Analyst Resume Examples & Samples

Analyze requirements, participate in creating user stories and providing guidance to developers and QA
Evaluate business requirements and prepare business and technical user stories that follow project guidelines
Act as a member of the Scrum Team of Business and Systems Analysts, Developers, QA and project management groups
Work as a member of the Scrum Team to strategize solutions that support long term business objectives
Work as a member of the Scrum Team to ensure testing efforts align with system deliveries and business processes
Needs to be the first line of defense in defect triage
Company thought leader
5+ years of experience in Systems Analysis or IT Development or Software Quality Assurance
2+ years of basic SQL skills - to query and analyze data
5+ years of hands-on experience in all phases of Software Development Life Cycle (SDLC) / System Development Life Cycle
Previous experience as a member of a Scrum Team
3+ years of experience translating business requirements into a detailed system specifications
Proficiency with Word, Excel, Visio, PowerPoint
UnitedHealth Group / Optum work experience
Experience writing User Stories
Experience with the CA RALLY tool
Experience working in an Agile environment or familiarity with Agile methodologies

IT Systems Analyst Resume Examples & Samples

Systems Analyst with 5 to 7 years of experience in reviewing, analyzing, troubleshooting, documenting and following-up on issues
Heavy interactions with various customers: Internal Support Staff, Developers and the Business/Operational Teams
Create, log, and update tickets regarding issues. Exposure to ticket management systems is required
Excellent writing skills with the ability to customize documentation to varying audiences: Users, IT, Operations, etc
Maintain customer satisfaction by communicating SLAs and other variables affecting deliverables accurately to set customer expectations
Be the primary interface for the IT team in the coordination and facilitation of issues with other technology team to include reporting
Exceptional inter-personal and customer service skills
Experience with working with 3rd part vendors of applications including on-site and cloud implementations

IT Systems Analyst Resume Examples & Samples

Create and analyze enrollment, eligibility, and billing systems configuration requirements
Documentation of configuration, business requirements, workflows, and reports
Review and validate test data in front-end and back-end of eligibility system
Support development of inbound/outbound system extracts and interfaces
Case Installation configuration and maintenance for Facets set up and member data entry
Billing set up, structure revisions, researching & resolving structure issues, database loading, and preparation
Demonstrate intermediate understanding of relevant software applications (e.g., Outlook; Excel; Word; Visio; Access)
Design, maintain, and evaluate SQL queries, stored procedures, and Access databases
Provide test results to relevant internal partners in order to facilitate needed corrections/clarifications
Experience with Microsoft Word and Excel including Vlookups; basic formulas; pivot tables; VBA
1+ year of experience in an analytical role working with data or complex systems
1+ year of SQL experience (creating / writing queries) OR Microsoft Access experience (development, filtering etc.) – a combination of both are highly desired
Previous Business Analyst or Systems Analyst experience
Facets application knowledge
Microsoft Access database development experience
Working knowledge of electronic enrollment interface (EDI transactional enrollment files)

IT Systems Analyst Resume Examples & Samples

Participate in existing on-going service delivery needs for Energy Trading and Risk Management related solutions
Direct interaction with business users to support enhancement requests, incidents, and bug fixes
Proactively identify opportunities and implement small to medium enhancements to improve system and business processes to support the goals and objectives of Oxy
Proactively monitor critical systems as necessary for potential issues and related resolution
Identify recurring issues, propose and implement appropriate fixes
Identify opportunities to move work for typical issues to the enterprise OXY Service desk
Maintain a strong business, and technology understanding and awareness of trends, opportunities and issues
Ability to review, understand existing code and make minor code enhancements for existing production custom software solutions
Develop new and/or maintain existing documentation to satisfy typical needs ranging from user training to compliance documentation
Represent the service delivery team to transition services from design to delivery team
Key team member to deploy services / solutions to production environments using Oxy’s change management procedures
Represent company interests as a member of ad-hoc teams, outside tasks forces, and user groups as appropriate. *LI-YN1
Bachelor’s Degree in MIS, Computer Science or related field
5+ years’ experience of configuration and functional knowledge in complex applications (such as financial or energy risk and trading mgmt.)
Technical Requirements – C# / ASP.NET / MVC / SQL Database / Oracle Database / SQL / SSIS / SSRS
Task Oriented with strong problem solving and analytical skills
Strong customer focus and organizational skills
Knowledge of product life cycle including requirements gathering, software design and development, testing, implementation and maintenance
Strengths and passion for Collaboration, Proactivity, Creativity, Accountability, Risk-Taking, with a focus on Results
Expertise in Microsoft Office tools such as MS Project, Visio, PowerPoint, Excel, Access
Ability to work successfully in team environment and independently
Self-motivated and directed, with ability to prioritize and execute tasks effectively
Excellent oral and written communication skills. Ability to effectively communicate and present to all levels of business users and management
Experience working in Commodity trading specific functional areas like Counterparty / Trade Execution / Logistics / Valuations / Settlements etc

IT Systems Analyst Resume Examples & Samples

Demonstrated proficiency with Microsoft Office
Familiarity with Cisco, Microsoft, or VMWare products
Developing transitional architectures
Familiar with Security Technical Implementation Guides or NIST Risk Management Framework
Security Technical Implementation Guides or NIST Risk Management Framework

IT Systems Analyst Resume Examples & Samples

Lead small projects, end to end. Act as business/systems analyst for larger projects
Weekly check that all the CACS controls have been correctly performed
Monthly check of two samples per country of CACS maker/checker change with and without post-implementation control
Monthly MCA controls
Semi-annual review of the CACS approval matrix
Annual review of COB, department procedures and record management
New annual Audit Control process has been established to check the alignment between the system’s set-up and the defined Collections Strategy

Cerner Pathnet IT Systems Analyst Resume Examples & Samples

3+ years of experience with design, build and troubleshooting of PathNet
3+ years of experience with testing PathNet, including test plans/scripts development
3+ years of experience with training IT support staff and end users for PathNet
Knowledge of laboratory workflow, including functional areas such as General Laboratory, Microbiology, Blood Bank Transfusion or Donor Services, and/or Anatomic Pathology
Knowledge of regulatory requirements for laboratory licensing and operations
Knowledge of Discern Explorer (CCL), a plus
Technical knowledge of Information Technologies such as Servers, Interfaces, Ops Jobs, a plus
Degree in Healthcare related field or clinical working experience, a plus
Strong communication skills (written/verbal) required
Good organizational skills required
Flexibility in work week
Availability to work on-site as well as remote based upon client needs
Confident self-starter who is able to work independently or as part of a team
Strong project management and organizational skills a plus

IT Systems Analyst Resume Examples & Samples

Provides information for staff and various committees guiding the design, implementation and maintenance of application and system specifications and processes. Participates in task forces to plan, implement, and coordinate facility activities to maximize information technology service quality, effectiveness and efficiency
Participates as part of a team to assemble request for information/proposal (RFI/RFP), return on investment (ROI) calculations, capital or operating budgets data or other specifications and documents
Creates application and end user documentation following applicable department, company and industry standards and policies
Participates in the preparation of fully integrated testing scenarios. Analyzes information systems across multiple levels and states and their relationships. Provides information to be taken into account as part of the comprehensive testing plans
Identifies, investigates, tracks, and resolves minor project, system or application errors ensuring the solution is timely and of acceptable quality
Participates in the designs of end user training and curriculum for applications and systems. Participates in the initial rollout and ongoing training of the user community

IT Systems Analyst Senior Resume Examples & Samples

Provides information for staff and various committees guiding the design, implementation and maintenance of complex application and system specifications and processes. Participates and may lead taskforces to plan, implement, and coordinate facility activities to maximize information technology service quality, effectiveness and efficiency
Participates on a team to assemble request for information/proposal (RFI/RFP), return on investment (ROI) calculations, capital or operating budgets data or other high level specifications and documents
Designs and administers standards and policies regarding application and end user customer documentation. Ensures that department and company standards are implemented and consistently adhered to
Provides expertise to the development of fully integrated testing scenarios. Analyzes information systems across multiple levels and states and their relationships. Provides information to be taken into account as part of the comprehensive testing plans
Identifies, investigates, tracks, and resolves multilevel project, system or application errors ensuring the solution is timely and of acceptable quality
Participates in the designs of end user training and curriculum for applications and systems. Monitors the initial rollout and ongoing training of the user community
Provides expertise and guidance to the user community and mentors junior members of the department
Maintains current professional and technical knowledge relating to the healthcare industry by attending educational workshops/conferences, establishing personal networks, and/or maintaining relevant certification or licensure as business needs require

IT Systems Analyst Resume Examples & Samples

Two years experience in information systems programming
Two years experience in systems specification or structured analysis
Two years experience with project or process management
Experience with BrassRing and/or other ATS application
Excellent database and SQL knowledge
Experience with web integration technologies & HTML5/CSS

IT Systems Analyst Resume Examples & Samples

Liaise between Business Subject Matter Experts, Business Analysts, Engineering teams, System Architects, and Project Management groups within Optum
Analyze requirements and demonstrate problem understanding, model business operations, analyze and design solutions as part of software development life cycle
Translate business needs into actionable documentation / specifications, including use case scenarios, models, conceptual design diagrams, and user stories to support iterative development
Advise and support Engineering team during development cycle
Collaborate with architects on design and build / buy / integrate decisions
Demonstrated success consulting with stakeholders on complex technical issues
4+ years of writing technical documentation, such as business process improvement, workflow diagrams, models, technical specifications, or user stories etc
Experience working within the Software Development Life Cycle
Experience with Enterprise Architect
Experience with T - SQL
Knowledge of Relational Database concepts
Experience working in Agile / SCRUM environment
Experience working with offshore teams

IT Systems Analyst Resume Examples & Samples

Work closely technology vendors to prioritize and drive resolution of system issues
Proactively identify patterns of systems issues and their overall impact on customers and business partners
Assist users in diagnosing and resolving issues that arise during the operation of custom software applications
Identify gaps in current issue management processes, make enhancements
Identify and engage appropriate stakeholders to assess severity of impact and resolution
Identify, document, and communicate system enhancement opportunities
Ensures timely completion of root cause analysis and action items
Proficient knowledge of SDLC methodology and processes related within phases
Proficient in MS Excel and PowerPoint
Excellent communications (written / oral) and interpersonal skills
Strong facilitation and meeting management skills
Ability to work well in a fast paced, high pressure environment
Prepaid Cellular experience preferred

IT Systems Analyst Resume Examples & Samples

Responsible for all aspects of the wireline revenue systems in relation to the revenue flow through the data warehouses, to the data warehouse and Revenue the Close Engine, FUSF functional reporting and provide SQL Scripting assistance (navigating millions of data points, data relationships and various business/transformational rules)
Support Revenue Systems Solutions in providing Month End and Quarter End reporting to assist various departments in close as well as formulating SQL scripts for data required for close
Provide support for end to end bridge gap working with key personnel, end users, and project team members for small-scale Revenue Solutions projects in line with short/long-term strategies/objectives and with significant impact on Verizon's’ processes and IT landscape for all project phases of assessment, current/new design (translation of business requirements into technical requirements and functional end-to-end design), data architecture, system requirements, UAT (User Acceptance Testing), training, and implementation for successful integration into new/current systems and corporate initiatives that affect revenue flow in all systems for wireline, FUSF, Billing, and between A/R and the data warehouse and the Close Engine
Provide basic data analytics primarily from the Teradata (using intermediate SQL scripting) to internal customers including but not limited to FP&A, Revenue Accounting, Tax, and Internal Audit
Responsible for the creation of database schema and mapping as well as definitions for millions of data points and transparency of transformation and business rules.
Flexible and collaborative work approach to solve complex problems and to develop customer-specific solutions, taking into account multiple internal and external stakeholder groups and different level of stakeholder groups (e.g. Top-Management) with various/changing stakeholder demands/requirements and intersections (e.g. IT, Accounting, FP&A, Top-management level etc.)

IT Systems Analyst Resume Examples & Samples

Lead requirements analysis, service - oriented modeling, analysis and design activities
Develop detailed source - to - target data mapping and data transformation rules
Act as the liaison between Business and Systems Analysts, Developers and project management groups within UnitedHealth Group
Work as a scrum master and collaborate with teams to remove obstacles
Plan and manage assignments of varying scope
Resource to senior leadership
Functional SME
Broad business approach
Develops pioneering approaches to emerging industry trends
5+ years of system analysis and / or IT development experience
3+ years of experience creating technical specification or functional specifications documents
2+ years of distributed systems experience
Rally experience
Care management systems experience
Agile methodology and Scrum master experience
Web service or service oriented architecture experience
Iterative development experience
Experience in gathering or reviewing business requirements

IT Systems Analyst Resume Examples & Samples

Demonstrated experience with Relational Database
Business analyst or System analyst experience required
PBM industry background
RxClaim Pricing experience
RxClaim OLTP experience

IT Systems Analyst Resume Examples & Samples

Associates Degree in Information Technology Field or equivalent work experience is required. Bachelor’s Degree is desired
Two to four years of progressively responsible experience including, but not limited to, in depth, hands on expertise with large and complex hospitality and Point of Sales systems
Strong analysis, organization, communications, interpersonal skills and project management skills are essential
Experience with hospitality customer technologies is required

IT Systems Analyst Resume Examples & Samples

Design, Development, Test, Implement and Support of Plant Maintenance SAP/Non-SAP
Analyzes global IT demands to provide common IT solution platforms for more than one location
Develop and provide global business process models and setup global system configurations
Provide application strategy including IT market trends
Ensure application and data consistency of standard application platforms through change- and release management
Core business process template development and maintenance
Quality ensurance and system consistency
Provide solution/configuration templates including documentation for deployment to local business application teams
Provide 3rd level support using service delivery framework
Lead and participate in global, support local projects using Project Delivery Framework

IT Systems Analyst Resume Examples & Samples

Analyze business requirements from end users and recommend appropriate solutions
Develop and support building Reports, Interfaces, Customizations and Extensions to Oracle Applications R12
Design and develop custom Oracle interfaces using Middleware and SOA principles
Write Functional and Technical design documentation
Write scripts and set up test data for unit, performance and integration tests. Support functional and UAT testing
Participate in duty support of Oracle Application R12 production instance
Solid understanding of Oracle technologies and tools (OAF, Oracle Forms, Reports, SQL Developer, etc)
Experience with Oracle Applications (EBS) is advantage
Experience with Web technologies like Java and Web Methods is plus
University degree in Information Systems, Computer Science/ Engineering or equivalent
Willingness to travel is required
In addition to necessary technical skills, ideal candidate will be a team player, speak English, be a good communicator – both orally and in writing, be responsive to needs of clients, have good follow-up skills and be able to multi-task

IT Systems Analyst Resume Examples & Samples

Previous technical role in a Health Insurance company
3+ years of experience of data gathering/analysis or IT Development
3+ years of experience translating Business Requirements into system solutions/design and creating/writing technical specifications
3+ years of experience with service-oriented architecture
Solid experience creating Data Models
Agile methodology experience
Experience with ER Studio or similar tool

IT Systems Analyst Resume Examples & Samples

Knowledge of ReactJS, EmberJS, ExtJS, AngularJS or other Java Script, Ruby, Java and shell scripting
Familiar web development technologies and tools such as the Eclipse IDE, CSS, HTML, HTML5, Dreamweaver or Illustrator, Chrome Developer Tools, etc
The ability to work individually and within a team with technical and non-technical people
Possess good oral and written communication skills in English

IT Systems Analyst Resume Examples & Samples

Administer, develop, deliver, and support IT systems and services to provide secure and reliable C4ISR operations
Deploy, configure and maintain the full capabilities of the Host Based Security System (HBSS) products to all enterprise-wide managed systems including, McAfee Agent (MA), HIPS, Device Control Module (DCM), Policy Auditor (PA), Data Loss Prevention, Rogue System Detection (RSD) and VirusScan (VSE) for McAfee Host Based Security System (HBSS)
Perform IT system administration (Windows) including performance tuning, system availability, capacity planning, provisioning, and security
Administer systems/environment solutions for multiple projects and services
Perform in depth investigations on the applications in the production system environment
Provide configuration management, application implementation, server upgrades, software and operating system patches, antivirus updates, and data backup/restoration for client systems
Plan for current and future technology integration and ensure compatibility and standardization based on current and projected customer needs
Deploy, setup, and maintain customer-furnished computer systems
Set up, administer, and service accounts across multiple networks and client environments
Provide service to end-users for operation, restoration, and configuration of information systems
Troubleshoot system and software problems
Establish and update procedures and documentation
Ensure rigorous application of information security and assurance policies in the delivery of C4ISR services
Perform configuration management and provide ADP equipment upgrade recommendations
Perform COMSEC custodian duties in accordance with national and DoD directives
Occasional shift work will be required to support exercises
Bachelor’s Degree in related technical discipline and 8 years of experience or equivalent relevant work experience
Broad scope knowledge of network, systems, and information security administration roles
Knowledge of Communications Security (COMSEC) handling policies and procedures
Excellent interpersonal communication skills and professional demeanor
Currently possess DoD 8570 certification at CompTIA Security+ce or higher
Must be willing and able to lift 50 pounds
DoD 8570 certification for IA Management Level II / IA Technical Level III; CompTIA Advanced Security Practitioner (CASP)
Military C4ISR (Command, Control, Computers, Communication, Intelligence, Surveillance, and Reconnaissance) experience
Certifications such as Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA), CompTIA A+ and Network +
Knowledge of weapons systems, sensors, and major aircraft programs
Familiarity with Falconer Air and Space Operations Center (AOC) operations and systems environment
Familiarity with AF Distributed Common Ground System (DCGS) Sentinel systems/applications and Planning and Direction, Collection, Processing and Exploitation, Analysis and Production, and Dissemination (PCPAD) capabilities

IT Systems Analyst Resume Examples & Samples

Bachelor’s Degree in Information Systems, Information Technology, or Computer Science from an accredited college or university
Minimum 5 years work experience within application support
Experienced in SAS and/or Java
Proficiency in SQL and relational databases like Oracle, MySQL, Postgress etc
Ability to break down development problems and estimate time for development tasks
Ability to analyze business processes to suggest process improvements and develop solutions around them
Ability to take ownership of small tasks and deliver without supervision while using your discretion to seek help when necessary
Seeks to understand problems thoroughly before implementing solutions; Asks questions to clarify requirements when ambiguities are present
Identifies opportunities for innovation and offers new ideas
Adapts to new environments and changing requirements
Experience working in a matrix organization with global teams
ITIL certified
Experience with Amazon AWS, Verizon, Azure and/or other cloud providers
Familiarity with SOA, Cloud Computing and SW design principles related to SOAP/REST Web Services

IT Systems Analyst Resume Examples & Samples

Experience in Java development, JavaScript and web development environment is a plus
Experience in Matter/Case Management is a plus
Experience facilitating meetings for associates of various levels of the organization
Ability to navigate across multiple application and technical services teams, business partners and vendors
Detailed oriented individual with a willingness and ability to learn new concepts and work in a fast-paced environment
Has a level of understanding of multiple areas of business knowledge to successfully meet work objectives
Experience working in a medium and large technology environment on projects that significantly impact business operations
Demonstrates the ability to resolve difficult problems and implement solutions that may go beyond the scope of initial client or user complaint
Possesses the ability to openly support and embrace change, approach change in a factual manner
Proficient in solution design, configuration, creating requirement documentation and process diagrams
Experience in Waterfall and Agile project management methodology

Senior Lead IT Systems Analyst Resume Examples & Samples

Conduct detailed analysis of intrusions and malware
Performs forensic analysis of digital information and physical evidence
Provides specialized support by gathering, handling, examining, preparing, entering, searching, retrieving, identifying and/or comparing digital and/or physical evidence
Uses forensically sound procedures to determine results
Observes proper evidence custody and control procedures, documents procedures and findings and prepares comprehensive written notes and reports
Develops, researches, and maintains proficiency in tools, techniques, countermeasures, and trends in computer and network vulnerabilities, data hiding, and encryption
Utilizes software applications for the analysis and processing of digital images
Perform as a member of an interdisciplinary team in a Managed Security Solution (MSS) Cyber Security Operations Center (CSOC) providing 24/7 support operations, cyber security monitoring, and customer support. Job normally works day shift but may require shift work to cover gaps as the mission requires
Perform network vulnerability analysis and reporting
Perform network security monitoring and analysis, identifies suspicious and malicious activities, identifies and tracks malicious code (including worms, viruses, Trojan horses, etc), enters and tracks events and incidents
Supports incident escalation and assesses probable impact and damages, identifies damage control, assists in developing course of action and recovery procedures
Knowledge of LANs, VPNs, Routers, firewalls, Applies knowledge of current IA policy at the national IA structure, roles of major organizations how they interrelate and interact, and shortcomings in this structure
Reviews and recommends IA solutions to customer problems based on an understanding of how products and services interrelate and support the IA mission and the viewpoints of the consumers of those products and services
Analyzes and recommends resolution of IA problems based on knowledge of the major IA products and services, an understanding of their limitations, and a working knowledge of the disciplines of IA
, TCP/IP, firewalls, VPN, IDS/IPS
Familiarity with relevant security requirements documents such as STIGS
SOC/CSOC/NOSC experience
MCSE/MCITP, CCSP/CCNP Security, CCNA Security, GCIA, GCIH, GREM,
Certified Ethical Hacker, or equivalent

100

IT Systems Analyst Resume Examples & Samples

Provide technical assistance to clients while also identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements for WFMT and various other applications
Strong customer service, communication and organizational skills
WFMT experience preferred
Configures system setting and options
Plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet buss requirements
Excellent oral and written communications and presentation skills
Productions support experience
Proficient in essential computing software including MS office applications including Access, Excel and various other tools,

101

Principle IT Systems Analyst Resume Examples & Samples

Work performed with minimal supervision
Contributes to the development of new technical concepts and applications
Work with outside vendors in maintaining and supporting computer systems
Write and maintain procedural documentation on common support tasks
On-call support
5+ years of overall IT work experience
3+ years’ of Manufacturing experience
Experience with Oracle E-Business Suite, including modules

102

IT Systems Analyst Resume Examples & Samples

Actively makes improvements to avoid reactive issue resolution
Critical thinking and troubleshooting, reverse engineering scenarios
Able to learn multiple applications
2+ years of experience supporting applications in an enterprise environment
2+ years of support experience monitoring and troubleshooting .NET application platform
Previous experience supporting load balancer technology (such as F5)
Experience monitoring IT systems applications
Critical Analysis of systems applications and a history of proven troubleshooting skills a must
Able to work on-call weekend rotation once a month or as needed
Able to travel up to 25% domestic as needed
Experience managing Solarwinds
Any of the following certifications (please indicate which apply): RedHat, Linux Plus, MCTS, MCSA, MCP, MCSE
VUE platform experience
Healthcare claims IT system support experience
F5 technology support experience

103

IT Systems Analyst Resume Examples & Samples

2-5 year of experience in a technology function ideally within a corporate support environment
Bachelor’s degree preferred or equivalent relevant experience. IT Certifications are a plus
Experience with Windows Server 2003/2008, Active Directory, Windows 7, Apple MAC OS, Microsoft Office, and Microsoft Outlook, Blackberry, IPhone and IPad is REQUIRED
Strong Mac OSX and Windows administration and desktop support
Knowledge of PC configuration distribution tools (e.g., WAIK, SysPrep, Ghost, SCCM) preferred
Friendly and open demeanor and a team player with a positive attitude
Able to prioritize the workload, use time efficiently, and work under pressure

104

IT Systems Analyst Resume Examples & Samples

3+ years of experience mapping data from web services and / or databases to user interface
Experience working in Agile environments
3+ years experience translating business requirements into a detailed system specification
3+ years experience in all phases of Software Development Life Cycle (SDLC)
Healthcare industry
Facilitating Joint Application Design (JAD) sessions

105

IT Systems Analyst Senior Resume Examples & Samples

Must be able to collaborate closely with the Commercial Operations/Energy Supply Business Unit, the AEP Compliance group and the AEP Cyber Security groups
Assist in the design and development of new NERC CIP systems
Conduct routine hardware and software audits of all supported systems to ensure compliance with established AEP standards, policies, procedures, and requirements. Audit all NERC CIP evidence on a periodic basis (daily/weekly/monthly)
Maintain proper change management documentation for all hardware and software modifications
Support and/or coordinate the yearly processes such as Self-Assessment / Certification and Document review process
Collect and present NERC CIP evidence for annual audits
Identify and promote continuous improvement opportunities related to NERC CIP processes and procedures
Assist in coordinating work assignments of lower level team members. Create a “can do” culture
Develop, monitor, consolidate and report on IT-related NERC CIP Program metrics
Promotes adherence to security policies and standards

106

IT Systems Analyst Resume Examples & Samples

Research and analyze business problems to determine if systems solutions are advisable and available
Analyze business needs, design creative solutions, and construct text, spreadsheets, charts, diagrams, or other documents to describe the need and solution
Builds on existing knowledge to learn line of business specific end to end data flow and lineage from capture at source, to storage, to delivery and its business intent at each stage (i.e. capture, transformation, fragmentation and editing)
Applies data and data quality definitions and standards, and ETL transformation rules in daily work
Applies data derivations, rules, and data requirements that align with standards and regulatory compliance
Coordinate the definition, development, and implementation of systems-based solutions
Develop detailed functional specifications and other necessary systems documentation for changes, enhancements, and new systems
Acts as data management representative on projects to review data requirements against data standards
Actively implements Data Management standards and best practices
Performs data profiling, analyzes and communicates results in support of data quality processes
Analyzes customer requests for changes/new business data requirements to production system, determines impact on existing systems processes and develops appropriate specifications, enhancements, system table updates and/or procedures to comply. Meet with customer to elicit requirements and conduct fact gathering sessions
Build close working relationships with both business and IT partners
5 years Data Warehousing experience
5 years of experience with Teradata, Teradata utilities, and ETL tools and concepts

107

IT Systems Analyst Resume Examples & Samples

Troubleshooting of hardware/software/connectivity issues
Deployment of Windows-based servers
Deployment of software updates, patches, drivers, etc
Documentation of issues and repair/resolution activity
Maintenance and documentation of parts and equipment inventory
Collaborate with IT team and developers

108

IT Systems Analyst Resume Examples & Samples

Minimum three years of experience in C#, asp.net, MS-SQL, WCF
Three to Five years of experiences in gathering business requirements, designing, and developing complex technical solutions
Software development experience in an Agile environment
Working knowledge of telephony/telecommunications industry

109

IT Systems Analyst Resume Examples & Samples

Ability to focus while processing multiple assignments quickly and accurately, in a fast-paced environment, with aggressive timelines
Experience with planning, deploying and supporting IT solutions, including but not limited to; applications, routers, switches, load balancers, firewalls, Domain Naming Services, directory services, storage, cloud computing and web services
Experience and familiarity with DoD networks
Experience developing transformational and transitional architectures
Experience with Cisco, Microsoft or VMWare solutions and modeling tools
Familiarity with DISA Security Technical Implementation Guides and NIST Risk Management Framework

110

IT Systems Analyst Resume Examples & Samples

Business-Focused Solutions: Understand business and user opportunities / requests and translate those needs into functional and technical solutions, supported by thorough and well documented proposals
Build & Support Solutions: Build responsive and flexible solutions ensuring that PLC processes are followed and necessary documentation is developed. Create and execute test procedures to ensure the solution meets requirements without impacting existing functionality. Train and work with Operations SMEs to ensure the solution is appropriately supported by IT and Operations
Manage Work: Deliver assignments on time and with high quality. Actively participate in or lead Functional User Groups and other meetings by sharing common problems and solutions across multiple sites/regions, providing user request updates, and confirming priorities of upcoming work
Collaboration: Contribute as a global team member, or lead team member, to develop enterprise solutions. Represent the business by collaborating with all IT Teams (e.g. Infrastructure, Development, Service Desk) to ensure the solution meets business expectations
Bachelor's degree in Computer Science
Experience of 2 years is required for this position
Experience in computing systems or IT support is highly desirable
Analytical mindset and good problem solving skills

111

IT Systems Analyst Resume Examples & Samples

REQUIRED SKILLS AND COMPETENCIES
BA/BS degree plus 7 or more years of experience performing business systems analysis, including enterprise analysis, functional requirements management planning and monitoring, requirements elicitation, requirements management and communication, requirements analysis, and solution assessment and validation
5 years Data Warehousing experience required
5 years of experience with Teradata, Teradata utilities, and ETL tools and concepts required
Demonstrates general understanding of overall data models, data relationships, mapping lineage and business rules
Experience working in a variety of software development methodologies (waterfall, agile etc.), with experience in Agile being preferred
Acts as subject matter experts on specific aspects of data availability and usage, assisting in the arbitration of differences of data interpretations and guidance to projects, business and technology areas
Experience training others
Experience with Business Intelligence Reporting Tools preferred
Business (Commercial) Insurance knowledge preferred

112

IT Systems Analyst Lead Resume Examples & Samples

Expert written and verbal communication skills are required
Ability to facilitate requirements gathering sessions for any change within a reasonable timeframe established by management
Analysts will be responsible for (drive) the Requirements gathering process. If LOB provides requirements, Analysts will ensure that there is enough detail to begin a Technical Design and/or begin the coding effort
Properly document requirements using BB&T templates
Expert analysis/analyst skills
Thorough high level understanding of mainframe, distributed, and web technologies
Expert knowledge of SDLC, and development methodology
Expert knowledge of the capabilities of FTM
Ability to lead small to medium project following industry standard Project Management processes/flow
Ability to lead/organize a team of Developers, LOB, and cross multiple LOBs and Technical areas to achieve goals
Will set up Technical Review Meetings. Serve as a coordinator. This should occur before Technical Design; but after programmer has had a chance to review Requirements and conceptualize design/work effort
Ability the think outside the box to develop processes to improve deliveries
Analysts will be responsible for the Testing Coordination and develop a Test Plan for Projects/CRs. This Test Plan will be shared with CRA and LOB staff engaged in the Project, or work with a test team when applicable
Analysts will review all Test Specification Documents. If additional cases are needed, Analyst will add cases to existing document
Analysts will be responsible for obtaining final sign-off for a Project/CR
Analysts is required to maintain Clarity and help in the Resource Demand and Capacity planning
Document production issues using the Production Issue Summary Template
Monitor the issue until resolved. Provide updates to Section Manager/Team Lead as they become available
Document for the Line-of-business – issue and resolution. Documentation should be clear, concise, and detailed as to what happened and how it was resolved
This is not a programming position, but more of a liaison between IT and the LOB

113

IT Systems Analyst Intern Resume Examples & Samples

Completion of Sophomore year of college
Minimum 2.5 cumulative G.P.A. on a 4.0 scale
Minimum of 3.0 GPA

114

Intern IT Systems Analyst Resume Examples & Samples

Enrolled in college or college graduate within the last twenty-four months
Minimum of 3.0 GPA or above
MS Excel, MS Access, MS PowerPoint,
Statistic principles, Operational Research
Oracle/ SQL
Alteryx Designer software experience

115

IT Systems Analyst Resume Examples & Samples

Cabiralizumab (FPA008) – a monoclonal antibody targeting CSF1R in a Phase 1/2 clinical trial in pigmented villonodular synovitis (PVNS) and in a Phase 1a/1b clinical trial in multiple cancers in combination with Bristol-Myers Squibb Company’s PD-1 immune checkpoint inhibitor, Opdivo® (nivolumab)
FPA144 – a monoclonal antibody targeting FGFR2b in a Phase 1 clinical trial in FGFR2b over-expressing gastric cancer
FP-1039 – an FGF ligand trap in a Phase 1b clinical trial in mesothelioma
Collaborate with stakeholders across business units to understand and analyze current business processes and workflows
Collaborate with inter-disciplinary teams to formulate efficient strategies for business process automation, data integration, analysis and visualization
Document and communicate requirements for automated business processes
Collaborate with the systems engineering team and technology service providers to develop, test, and deploy technology solutions to automate business processes
Serve as the primary liaison between business units and the engineering and IT teams to provide technology support and enable continuous process improvements

116

IT Systems Analyst Resume Examples & Samples

Respond to predefined performance and availability alerts on
Tracing and analysis of application/integration related
Bachelor’s Degree in Information Systems, Information
Ability to break down development problems and estimate time
Ability to analyze business processes to suggest process

117

IT Systems Analyst Resume Examples & Samples

MosaiQ experience
Desktop support experience
Strong technical knowledge
Strong interdisciplinary skills

118

IT Systems Analyst Resume Examples & Samples

Provide development and/or support for
Microsoft SQL technologies
MS Server 2008 R2 and Server 2012

119

IT Systems Analyst Resume Examples & Samples

Create and analyze enrollment, eligibility, commissions, and billing configuration and systems development requirements
Document configuration, business requirements, workflows, and reports
Case Installation configuration and maintenance of Facets data structure
Demonstrate advanced understanding of relevant software applications (e.g., Outlook; Excel; Word; Visio; Access)
1+ years of experience in an analytical role working with data or complex systems
2+ years SQL Query experience (Sybase/Oracle)
Experience with Microsoft Office programs (Excel, Word, and Access)
Undergraduate Degree (or higher) in a relevant field
Previous Business Analyst or Systems Analyst Experience
Facets Application knowledge
Access database development experience
Working knowledge of electronic enrollment interfaces
Proven to be proactive, self- motivated, detailed oriented, and work with minimal supervision or support
Excellent interpersonal skills, strong oral and written communication skills
Strong organizational skills with the ability to prioritize caseload based on business needs as well as ability and willingness to accept and work in a new and changing environment
Demonstrate effective time management skills to effectively plan, organize, set priorities, meet deadlines and handle multiple work assignments

120

IT Systems Analyst Resume Examples & Samples

Requirements:BS/BA in Computer Science, MIS, or related degree or equivalent work experience
2 to 5 years Systems Analysis Experience
Software development project experience
Experience with Cloud/SaaS products a plus
Understanding of system development methodologies such as Waterfall or Agile
Strong analytical, problem solving, and organizational skills with high degree of attention to detail
Must have ability to interact with all levels and work on multiple projects simultaneously with minimum of supervision
Ability to travel domestically up to 10%

121

IT Systems Analyst Resume Examples & Samples

Proficiency with application design and data modeling
Ability to define and solve logical problems for highly technical applications
Strong communication skills with both technical and non-technical clients
Knowledge of application domain
Strong understanding on Service Level Agreements and creating performance metrics
Demonstrated experience with fit/gap analysis

122

IT Systems Analyst Resume Examples & Samples

Bachelor’s Degree from an Accredited Institution
1 -5 years of software development and / or system support experience
Experience with multiple OS (Linux and Windows primarily)
Experience with software troubleshooting and resolution
Experience of the full software development lifecycle (SDLC)
Experience with OO analysis and design
Knowledge of SQL and Oracle technology stack

123

IT Systems Analyst Resume Examples & Samples

Five or more years of report writing experience
Five or more years of experience with Microsoft SQL Server 2008 or 2012: SSIS, SSRS, T-SQL, stored procedures, and functions
Three or more years of experience with Data Warehousing, and ability to execute Business Intelligence projects
Microsoft Access development experience a plus
IBM Cognos reporting experience a plus
Familiarity with Service and Application Delivery, as well as Service Level Agreements (SLAs) a plus
Experience working in Engineering and Manufacturing environments a plus
ITIL knowledge and experience desired, with ITIL Foundations certification a plus
Ability and strong interest in working in an environment that is using a Project Management methodology (e.g. PMI), and a Process Improvement methodology (e.g. Lean Six Sigma). PMI PMP or similar certification a plus
This position requires proficient skills for daily use of multiple Microsoft Office applications such as Outlook, Excel, Word, Access, Visio, and Project
The ability to communicate well, both verbally and in writing, is essential
The ability to work with focus to deliver within tight deadlines, and to multi-task various projects in an organized manner is required
Hands-on experience in troubleshooting software is a must
Must be able to work across an organization for alignment of direction and action plans
Must have the ability to take informed risks in face of uncertainty, and make sound and logical judgments with incomplete information

124

IT Systems Analyst Resume Examples & Samples

Create and maintain appropriate informatica mappings, data models, and reporting capability of the Medicaid Management Information System
Maintain appropriate documentation of data modeling, ETL Processes and reporting capabilities as well as providing oversight
Work closely with State of Arkansas resources to determine requirements, analyze issues and test new mappings
Ensure HIPAA compliance is maintained, and that standards such as minimum necessary, and appropriate file formats such as HL7 are utilized
Direct and Manage team of ETL Developers and develop ETL programs
5+ years of experience in Informatica Development
5+ years of SQL Experience
5+ years of experience in Data Warehousing
Experience with ERWin or other Data Modeling tools

125

IT Systems Analyst Resume Examples & Samples

Defines application problem by analysis and discussion with SME ( IT/Business), evaluating procedures and processes
Performs data analysis for analytical and reporting purposes
Works closely with QA team to create and review testing documents
Creates mapping documents for data elements between legacy and new systems
Acts as Liaison between Stakeholders and development team
Bachelor’s Degree in related field or other required
7-10 years of experience of analyst experience in Commercial Banking or related areas
Strong experience in Payment solutions like Wires/ACH/RTP
Strong experience in Oracle and Reporting tool
Experience in creating technical documents and reviewing Business requirements/ Test Plan and other artifacts
Strong experience in SDLC methodology
Proactive and Positive attitude
Strong Oral and Written communication Skills
Experience in working & leading teams in different geographical areas

126

IT Systems Analyst Resume Examples & Samples

Work on complex production integrations as a SME with minimal supervision
Setup various environments including Production following the defined standards
Work on automation of build/deploy/environment setup processes
Automation of health check utilities and other automations as needed for process improvements
Initiate the use of new technologies and evaluate new products by doing POC's. This include development of poc applications in Java/J2EE
Work effectively within a team environment
Establish a course of action to ensure that the systems are healthy and take every measure to ensure that the environments are stable for smooth functioning of the Development programs
Coordinate with various Architects and project Managers and team members in ensuring that configuration items are handled without any issues when release goes to production
Participate in the Release teams and be willing to be on call on need basis
Bachelor of Science degree in Information Systems, Computer Science, or related field. Masters preferred
At least 7 years of experience developing and architecting distributed, component-based, service-oriented

127

IT Systems Analyst Resume Examples & Samples

Work on complex integrations as a SME with minimal supervision
At least 5 years of experience developing and architecting distributed, component-based, service-oriented
A minimum of 5 years’ experience in Development operations or Development of applications using Java/J2EE Oracle/Linux/Virtualization and Weblogic12c
Strong Knowledge of shell scripting and various scripting languages (ANT, WLST, Python etc.)
Strong knowledge of systems integration and high availability Architectures
Good knowledge of Enterprise Traffic management, DNS to SSL to TLS impacts
Expertise in Enterprise distributed application solutions
Good oral and written communication skills, able to communicate effectively with cross-functional personnel
Should be flexible in timing and should be able to work in a competitive and fast-paced environment

128

IT Systems Analyst Resume Examples & Samples

Three years' experience in database, decision support, and/or systems analysis or the equivalent is required
Prior experience utilizing analysis techniques is required
Proficiency in Microsoft Office including Access, Word, and Excel is required
Effective verbal communication skills are required
Experience in Human Resources is preferred
Experience in a healthcare environment is preferred
Knowledge of the structure of human resource/payroll data in a major payroll/personnel system is preferred
Prior project management experience and systems conversion experience is preferred
Prior team-based work experience is preferred. Excellent collaborative skills are required

129

IT Systems Analyst Resume Examples & Samples

Support Applications and Systems related to the manufacturing floor. Configure & troubleshoot applications as required
Support all aspects of network infrastructure, WAN, LAN, Switches, Wi-Fi, and cabling. Work with outside vendors to maintain agreed upon levels of support
Manage asset inventory. Track assets and billing. Submit all paperwork required to manage assets & audit work done by local vendor
Manage print devices for factory
Assist and educate staff in the use of UTC systems. ARM, IDM, service requests
Administer phone system. Work with outside vendors for all installation and troubleshooting of phone issues
Manage and troubleshoot all issues with televisions
Support all department projects, contribute to overall success and meeting agreed upon deadlines
3+ years supporting desktop, networks and mission critical applications
Demonstrated understanding of Microsoft Active Directory policies
Ability to be self-directed and maintain deadlines
Ability to resolve most questions and problems, and refer only the most complex issues to higher levels
Experience with CHESS, BarTender, Access, SQL & InfinityQS highly desirable
Excellent verbal and written communications skills, with the ability to be persuasive and make presentations
Effectively able to interact with technicians and other departments and suppliers
Ability to persist and succeed with cross-cultural communication on technical issues
Highly organized with strong attention to detail, and superior follow-up and follow-through skills

130

IT Systems Analyst Resume Examples & Samples

Management of IT services/applications within the Utilities business
Display the ability to engage other members of the team to assist in the completion of tasks
Assist other IT teams in the successful delivery of IT services by communicating with internal staff (customers), suppliers and clients, and third party external service providers
Assist in the technical and system design of IT services by applying advice and guidance surrounding their IT specialism
Develop and maintain documentation relating to the IT service
Manage and monitor the IT service to maintain the service at acceptable levels. Also manage the service requests relating to the IT service
Adhere to the IT systems standards and processes
To participate in discussions with designated end-users to obtain and develop requirements and translate those requirements into formal specifications
Design and configure applications to meet end-user requirements
Implement client procedures and standards for the configuration of in-house applications
Research, suggest, configure and implement configurations to applications in line with business process changes
Liaise with the Project team for the successful implementation and change process of project delivery
Have knowledge and some experience of application support and enhancement
Gained a recognised IT qualification or equivalent experience
Have a proven track record of working within a medium to large IT organisation with a minimum 2 years experience in an IT related role
Understands test scripting, planning and execution
ITIL V3 foundation certificate
IT related degree or trained to a practitioner level
Exposure to the following technologies

131

IT Systems Analyst Resume Examples & Samples

Assist in the technical and system design of IT services by giving advice and guidance surrounding their IT specialism
Own and manage service requests
Facilitate change and responsible for statement of work documentation
Liaise with IT Service Support team to resolve user problems when escalated from 3rd Line support
Adhere to the IT standards, governance and processes
Research, suggest, develop and implement client procedures and standards where applicable
Have extensive knowledge of the Application specialisms
Have a proven track record of working within a medium to large IT organisation with a minimum 2 years’ experience
Understands and demonstrate working experience of test scripting, planning and execution
Proven ability in two or more of the following
Work Order / Asset Management Applications
Client / Server / Database environment
Enterprise level Applications
Line of Business Applications
Any integration or ETL software
ITIL V3 foundation is desirable
Knowledge of MS SQL, SSIS, SSRS, PowerBI is desirable

132

BMW IT Systems Analyst Resume Examples & Samples

Support the development of Project Briefs and plans including the formulation and definition of project scope and objectives
Undertake complex research and analysis to develop Business Proposals and System Proposals through having a thorough understanding of business requirements, IT systems and Financial Services industry requirements
Determines and uses best practices to define effective solutions to meet business requirements and solve complex business and IT problems and issues including acting on the wider business implications of change to current and future systems
Support design and build functions within BMW Group to ensure that System Design and development are aligned with System Proposals
Lead and undertake Systems Integration Testing activities to ensure the systems meet requirements
Support multi-business stakeholders during User Acceptance Testing
Support other business implementation work on the project and lead implementation activities to ensure the project is successfully completed
Support the selection and management of vendors in order to successfully deliver the project
Project Manage small projects as allocated

133

IT Systems Analyst Resume Examples & Samples

Is involved in the full system development lifecycle and is responsible for creation and maintenance of project lifecycle
Documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials)
Provides assistance and/or lead application development project deliverables - e.g. vision document, supplemental specifications, user design, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials
Manages job and project requirements so that projects are completed on time, in scope, within budget, and with minimal defects. May help to maintain documentation such as design documents, architecture, and flow diagrams
Is accountable for all aspects of testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production and UAT defects are realized. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing culminating with implementation checkout and post implementation support

134

Lead IT Systems Analyst Resume Examples & Samples

Works with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions. Is involved in the full system development lifecycle and is responsible for creation and maintenence of project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials)
Assures compliance with required standards and that all necessary approvals have been obtained throughout the project lifecycle
Is accountable for all aspects of testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production and UAT defects are realized. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing, culminating with implementation checkout and post implementation support

135

IT Systems Analyst Assc Resume Examples & Samples

Participates in analysis/design assignments using specifications assigned
Analyze system requirements and be able to implement, configure and test applications
Assists with the efficient and reliable operation of small to medium production applications
Develops a strong understanding of the business or function for which the application is designed
Assists in troubleshooting and resolving technical problems impacting the applications performance
Possesses the ability to perform technical root cause analysis

136

IT Systems Analyst Resume Examples & Samples

Participates in preparing detailed specifications based on analysis of problems
Participate in system and disaster recovery testing to ensure technical requirements are met
Monitors application performance against user requirements and takes appropriate action when gaps exist between the two
Demonstrates competency in problem solving, decision-making, and functional area knowledge
Participates in and leads quality assurance reviews
Responsible for the preparation of resource estimates and recommendations

137

IT Systems Analyst Resume Examples & Samples

In - depth working knowledge of distributive systems, database management and application server operation
3+ years Microsoft windows performance tuning, maintenance, and deployment of applications
UHOne experience highly preferred
Facets experience
UNIX platform experience

138

IT Systems Analyst Resume Examples & Samples

Provide Level I, II and III Desktop support to the BU user community
Interface with department managers to identify and resolve business systems problems and consults with various users to identify potential improvements and makes recommendations as appropriate
Estimate work requirements to define, design, develop and implement solutions
Employs expertise as a subject matter expert and works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors
Add, remove, and modify access as needed
Maintain software inventory and licensing as required
Monitor and maintain applications to ensure optimal performance
Install software/systems as required
Troubleshoot system and application problems
Assist users in resolving application issues. Provide instructional training as needed
Respond to and address user requests via corporate ticketing process
Perform server administration and backups as required
Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results
Bachelor Degree in Computer Science. Equivalent work experience acceptable
Relevant technical certificates a plus
6+ years of related technical work experience
Strong interpersonal and excellent documentation skills are a must
Able to work independently with little direction
Advanced knowledge in creating and maintaining detailed project plans utilizing Microsoft products
Excellent customer service skills required
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group (executives, managers, and subject matter experts)
Strong Network and Server administration is a must
Strong Desktop administration and support is a must
Strong understanding of network infrastructure and components is a must
Must be able to work independently as SOLO Site Support with strong attention to detail
Strong Network and Server administration
Strong Desktop administration and support
Strong understanding of network infrastructure and components

139

Assoc IT Systems Analyst Resume Examples & Samples

Works with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions. Assists in the full systems development lifecycle and is responsible for creation and maintenance of less complex project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials)
Provide assistance on less complex application development project deliverables – e.g. vision document, supplemental specifications, user design, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials
Manage job and project requirements so that less complex projects are completed on time, in scope, within budget, and with minimal defects. May help to maintain documentation such as design documents, architecture and flow diagrams
Assist in providing required business and/or technical support for both project and production related activities
Assure compliance to required standards and ensure all necessary approvals have been obtained throughout the project

140

IT Systems Analyst Resume Examples & Samples

Manage job and project requirements so that projects are completed on-time, in-scope, within budget, and with minimal defects. May help to maintain documentation such as: Design documents;, Architecture and flow diagrams
Provide required business and/or technical support for both project and production related activities
Interfaces with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions)
High School Diploma or equivalent is required
1-3 years of experience in Information Technology
Bachelor’s degree in Information Technology
3-5 years’ work experience in technical / data warehousing environment
Extensive SQL experience (teradata will be a huge advantage)
Mainframe background along with Informatica
Detailed oriented with excellent communication and interpersonal skills. Experience interacting with client, onsite and offshore team and mapping requirements
Healthcare experience will be a huge plus

141

Intermediate IT Systems Analyst Resume Examples & Samples

Work with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions. Involved in the full systems development lifecycle and is responsible for creation and maintenance of project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials)
Provide assistance and/or lead application development project deliverables – e.g. vision document, supplemental specifications, user design, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials
Accountable for all aspects of testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production and UAT defects are realized. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing culminating with implementation checkout and post implementation support

142

IT Systems Analyst Resume Examples & Samples

Serves as the conduit between the customer community (internal and external) and the software development team through which requirements flow. Facilitates/oversees the analysis and design of technology solutions to ensure business needs are met
Proactively communicates and collaborates with external and internal customers to analyze information needs and requirements to deliver system artifacts as needed. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility and conformance to standards
Manages and ensures traceability of approved and base-lined work products throughout the software development lifecycle to include application specifications, design, development, usability, testing and implementation and defect prioritization
Collaborates with Test Leads and subject matter experts to establish the Testing Approach including usability and performance needs. Assists the Test Lead with planning and review of the Test Cases and Scenarios
Provides clarification and actively participates in defect management activities to confirm requirements are being met. Manages change control for affected system artifacts

143

IT Systems Analyst Resume Examples & Samples

Knowledge of messaging platforms and systems
Agile software development experience
Recent, relevant Java coding experience
Mulesoft Stateless API experience highly desired
YAML/RAML experience

144

IT Systems Analyst Resume Examples & Samples

Provides analysis services typically in a defined project. Develops requirements and supplemental specifications for new applications or analyzes change requests/enhancements in existing applications. Collaborates closely with the customer/partner/business areas to identify application needs, project specifications, business case development and cost sheet analysis
Responsible for verification that the delivered application code meets the customer needs based on the specifications, ensuring minimal defects in both UAT and production. Accountable for identification and documentation of risks, defects, and issues throughout the project lifecycle
Responsible for assisting in the resolution of risks, defects, and issues. For smaller projects or initiatives may be accountable for project schedule. Accountable for providing project status back to the appropriate management group or customer, release co-coordinator, and/or various PMO groups
Review, analysis and definition of the AHN medication process. Current processes and functions are documented and analyzed
Detail-level design of the application includes determining user security access, developing plans for testing, implementation and user acceptance. Implementation and testing includes configuration of application specific software (Epic) where necessary, application specific testing, integrated system testing, user acceptance testing, assisting in developing user documentation, and providing support for user

145

IT Systems Analyst Resume Examples & Samples

Work in the analysis phase of the system development
Consult with end users to evaluate business requirements and transform them into design specifications
Develops solutions that transform the industry
5 or more years of experience in IT Solution Delivery and architecture
5 or more years of full-lifecycle application development experience
Experience in building multi-tier applications using .NET, Java or equivalent technology
Data Modelling experience
Experience prototyping and performance tuning applications deployed across multiple operating systems, languages and computing platforms

146

IT Systems Analyst Resume Examples & Samples

Manage job and project requirements so that projects are completed on-time, in-scope, within budget, and with minimal defects. May help to maintain documentation such as: Design documents, Architecture and flow diagrams
Due to Department of Defense contract requirements, the incumbent who fills this position must be a US citizen, and must also pass a background check
Independently pursues fundamental problem solving and documents the recommendations to management
Communicate effectively. This position displays effective communication skills while performing the following functions
Coordinates with other departments, locations, and divisions
Communication with other departments and HMHS organizations
Communication with internal and external management
Advising management of expected outcomes, and recommending ways to improve the outcomes
Conducting presentations to all levels of management in order to provide a summary of governance analysis and trends
Experience with various computer applications to include MS Excel (pivot tables, formulas, macros), MS Word, and MS PowerPoint
Knowledge, Analytical Skills and Abilities
Analyze data processes, business processes and interfaces to support the operational business areas
Conduct and document impact analysis to aid in decision making
Conduct Business Process Modeling to define "As Is" and "To Be" business models
Utilize project management methodologies to produce project deliverables
Act as an individual contributor and/or project lead
Participate and/or Coordinate release procedures and processes including sign-off and approvals
Presents project deliverables
Supports various levels of testing including acceptance and regression testing
Interacts with other departments throughout and outside the corporation
Develop, maintain and monitor project plans and deliverables to include but not limited to

147

Principle IT Systems Analyst Resume Examples & Samples

Contribute to the development of new technical concepts and applications
Several projects and duties as assigned
Must be available for on-call support
Oracle R11 experience, including migration to R12
Working knowledge of VB programming
Working Knowledge of Excel pivot tables that use external data sources

148

IT Systems Analyst Resume Examples & Samples

2 – 4 years of Unix/Linux system administration
2 – 4 years experience providing system and application administration support for Web application servers like Tomcat
2 – 4 years experience with network filesystems, integrating heterogeneous systems within a large, distributed computing environment

149

Global IT Systems Analyst Resume Examples & Samples

Ensure that the Wintel systems being supported have a high level of availability and reliability and comply with any service level agreements
Provide technical input to the system design of business enhancements in a manner that best meets the business needs and integrates into the current IT environment/strategy
To be able to assist or carry out the technical specification and testing of the solutions installed in support of application or technical projects
Provide responsive action to any high priority issue by providing the agreed level of technical cover e.g. 7 x 24 hrs. Including working in shifts as needed
Ensure that Sarbanes Oxley compliant policies are applied to all applications developed or supported
Management & support of Hosted Wintel Servers including File & Print, application and SQL servers to OS and application installation level (SQL management is handled through DBA Support) using VMWare as the virtualization tool
Management & Support of Exchange Servers including database management, backups, restores, queue management hub & CAS server management and connectivity to reverse Proxy devices in the DMZ
Management & Support of the Citrix servers & Farms including support of the Global farms and in publishing applications to approved /agreed standards from the application teams
Management of external Domain Name Services (DNS) & local DNS Hosting, including management of issues, configuration of DNS Service on primary and secondary servers and administration of external DNS cache and local ‘host’ entries
Internet Web Server Hosting, covering AGCO’s major brands & dealers

150

IT Systems Analyst Specialist Resume Examples & Samples

Leads the requirements management efforts for projects; takes ownership of the business analysis role throughout the project
Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements
Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required using standard templates
Travels as required
Knowledge of third party administration and claims management business and technology
Oral and written communication skills
Ability and willingness to take initiative

151

IT Systems Analyst, Asia Pacific Resume Examples & Samples

Analyze the business requirements and come up with technical solution blueprint
Participate in Proof of Concept and prototyping exercises to quickly assess the feasibility of new technologies and solutions
Actively work to improve the performance and scalability of the application and APIs
Support the regional Information Security team on ensuring the compliance with the DP-DHL security policies
Analyze the technical issues live production environments, and provide detailed recommendations to the stakeholders, including IT management
Work closely with IT project management team in delivering high quality solutions on schedule
Implement and monitor the IT processes such as code review, version management, continuous integration etc

152

IT Systems Analyst Resume Examples & Samples

Predict emerging customer needs and develop innovative solutions to meet them
Lead large, complex projects to achieve key business objectives
Influence leadership to adopt new ideas, products, and/or approaches
Direct cross-functional and/or cross-segment teams
5+ years of previous Systems Analyst experience
5+ years designing, creating and documenting software solutions
Ability to create use cases and test cases
Understanding of APIs and multi-tiered web portals
Ability to influence others without direct authority
Collaborative style with the ability to work with staff at all levels within department
Ability to effectively interface with developers and other IT support staff
Experience with Agile development using Scrum or Kanban
Previous experience as a software developer (SQL and/or Java)

153

IT Systems Analyst Resume Examples & Samples

6+ years of experience to include continuous process improvement, project management, business/requirements and analysis, and/or technical analysis
Scrum Master experience
Experience in P&C
External vendor relationship experience

154

IT Systems Analyst Resume Examples & Samples

Servers configuration (workflow, reports)
Build custom reports (using Changepoint Report Designer)
Provide Level 1 and 2 helpdesk support to PPMS users
Analyse existing systems and assist with the preparation of a functional requirements document to support the decision to modify systems or to acquire additional system components or new systems
Plan the system flow taking responsibility for a costing analysis, design considerations and implementation timelines
Define a set of design requirements and build models that are able to demonstrate the capabilities and behaviour of the system and allow testing for problems
Document user requirements and contribute to the development of user manuals
Assist with the training of users on the new, improved or modified system

155

IT Systems Analyst Lead Resume Examples & Samples

Bachelor’s degree in Information Technology related curriculum or equivalent education and related training
8+ years of experience or equivalent proficiency in application analysis and design
5+ Experience in working on external client facing applications with internal and external integrations
Exposure to technology areas such as databases and integration methodologies
Excellent verbal, written communication skills and utilizing PC applications such as MS Office suite of applications
Preferred – Experience in working on a commercial banking application and exposure to payment transaction processing (Wire Transfer / ACH, etc.,)

156

IT Systems Analyst Resume Examples & Samples

First, the successful candidate will enter a 3-6 month coaching with senior colleagues to obtain enough knowledge of
Bachelor's Degree or above in Computer Science, Business Administration, Accounting or other related area
Excellent verbal and written communications skills in English. Spanish or German a plus
Previous similar internship experience is a big plus
Willing to accept challenges in a matrixed organization

157

IT Systems Analyst With Agile Resume Examples & Samples

Liaise between Business Subject Matter Experts, Business Analysts, Engineering team and Project Management groups
Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development
Define, document and coordinate the functional system specifications
4+ years of experience in Systems Analysis or IT Development
2+ years of experience with Agile/Scrum
Experience with the special needs for kids
Scrum Master certification

158

IT Systems Analyst Resume Examples & Samples

Assist with activities of system design, implementation, administration and network management
Work with the management team in developing and executing information technology assessments
Assist with the acquisition, installation and maintenance of the organization’s local area network hardware/software
Examines and evaluates current system weaknesses and areas that are a compliance risk. Offers recommendations for fixes and upgrades to ensure compliance requirements are met
Identify system requirements for new deployments of end user machines
Ensure critical certificates/agreements such as product registrations, SSL certificates, and services related to technology software renewals are evaluated and updated as required
Manage and report on the quality and response time of IT department support functions, including help desk, ensuring the troubleshooting time frames meet corporate standards
Assist with the development, implementation, and monitoring of IT policies and procedures and ensure they are being followed on a day-to-day basis
Analyze technology growth requirements and develop functional specifications for server system upgrades
Conduct research and make recommendations for emerging products, services, standards, and solutions that promote effective and efficient resource utilization
Assist with planning and design of enterprise security architecture upgrades. Assist with the deployment, integration and configuration of all new security solutions and any enhancements to existing security solutions in accordance with standard best operating practices
Assure ClinicalRM’s systems conform to all external regulatory requirements as outlined by the IT Manager and risk assessment results. Assists with the discovery, mitigation and documentation of information technology risks
Provide support for independent and internal IT audits as requested
Manage technology inventory and disposal
Manage outside hardware vendors/service providers where applicable. Conduct comparative analysis and competitive bidding when necessary
Documents interfaces between new and legacy systems, maintains inventory of all server systems as well as virtual machine specifications
Validate changes to systems by testing systems, program applications and software prior to full production
Educate users on new system or software deployments and provide technical support
Ensure deadlines and budget requirements are met for projects assigned
Provide help desk support, manage tracking of tickets and work with the IT Help desk Analyst to ensure key performance metrics are maintained
3-5 years of experience managing and supporting a helpdesk environment
Bachelor's degree in a computer related field ie. Information systems, computer science; candidate can substitute extensive experience to offset the lack of degree
A deep understanding of systems management, server management, virtualization and backup systems is required
Technical certifications are a plus

159

IT Systems Analyst Resume Examples & Samples

Plans, estimates, coordinates and tracks resources (internal and external) and tasks for system enhancements or new systems
Assists in implementing system enhancements or new systems by designing, programming, testing, and documenting
Provides regular support for existing programs and procedures (7 X 24)
Identifies and corrects systems flaws and/or procedural gaps
Ensures quality of enhancements or new systems developed by team members
Supervises daily project tasks
Reports project related progress for team members and self to management
Demonstrable leadership skills: mission, intellectual maturity, emotional stability, consultative supervision, and record of attainment through others
Project planning and tracking using MS-Project; understands the project management process
Knowledge of and adherence to systems development methodology
Capable of coordinating outside resources
Delegation and follow-up, with emphasis on adherence to deadlines
Capable of programming, testing, and documentation
Ability to hold effective meetings
Customer service driven
Experience with Oracle, Oracle Forms/Reports, PLSQL, Unix scripting

160

IT Systems Analyst Resume Examples & Samples

Evaluates business requirements and prepares detailed specifications that follow project guidelines required to develop written programs
Devises or modifies procedures that solve complex business problems with due consideration for hardware / software capacity and limitations, operating times and the desired results
Analyzes and revises existing functional documentation
Assists in training junior level personnel in technical complexities of assigned work
Gather requirements, analyze and design solutions as part of software development life cycle
Analyze and revise existing functional and technical documentation including web service / data mapping
Participate in developer led code reviews and documentation
Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track
Work with the Intake team to understand scope of new projects and identify preliminary impacts for estimation
Effectively communicate with IT and business stakeholders with varying levels of authority
Bachelor's Degree or higher required
IT internship experience
Experience / knowledge with the Software / System Development Life Cycle (SDLC)

161

IT Systems Analyst Resume Examples & Samples

Follow established processes and instructions and contribute to following applicable Service Level Agreements
Participate in / Lead IT aspect of Local, Regional, and/or Global projects
Collaborate with global counterparts and with regional/local IT groups to ensure that IT solutions are fully in line with the global Sandvik IT Strategies
Other day to day assignments as issued by Sandvik Materials Technology

162

IT Systems Analyst Senior Resume Examples & Samples

Analyze system requirements and implement, configure and test applications
Helps team access to key measurement data and suggests ways to utilize information for enhanced performance
Provides technical leadership for moderate to large-scale applications spanning several functional areas and technical environments. Has good understanding of the business or function for which the application is designed
Develops and maintains necessary documentation of applications, projects, and/or processes to ensure unified understanding of system details
Troubleshoot and resolve technical problems impacting the applications performance utilizing appropriate metrics
Prepares detailed specifications from which application changes can be made
Analyze and guide revisions to existing application’s logic and documentation as necessary
Performs system and disaster recovery testing to ensure technical requirements are met
Mentor and provide functional/technical guidance, and checks work of other application support staff
Disciplined about corporate standards and procedures
Embrace AEP values in ways such as demonstrating a commitment to safety, valuing the diversity of people, being innovative and demonstrating customer focus
Actively promotes developmental opportunities for team members
Consistently and regularly recognizes good performance by others
Technical certification in systems analyst technology field preferred, but not mandatory
Call Center experience preferred, but not required
Experience with Powerbuilder preferred but not required
Experience in C#, ASP.NET, Java preferred but not required

163

IT Systems Analyst Resume Examples & Samples

Bachelor Degree in Information Technology or equivalent experience
Experience configuring Windows server environments and thin client hardware running Windows XP/XPE/WES7/WES9
Experience with SQL server, SQL queries, triggers, and stored procedures
Experience with OPC protocol communications to PLC’s. Knowledge of PLC functionality and capabilities. RSLogix/Siemens programming experience and the ability to understand multiple forms of logic (ladder, standard text, etc.) a plus
Project Management experience required
Working knowledge of physical networking infrastructure and IP communications. Experience with Network diagnostic tools. Wireless networks experience a plus
Understanding of DC tooling configurations (Atlas Copco, Stanley)
Some experience working within the Automotive IT Environment
Logical troubleshooting skills, ability to quickly determine the source of a problem and implement a fix
Assist Sr. Programmers to help define, execute, and govern a strategic information systems application that is aligned with the company’s business objectives
Build effective relationships with other members of the LPS team and provide knowledge, support, and expertise
Implement systems consistent with Lear’s global, regional and product strategies
Provide insight and ideas to help the improvement of the LPS system and supporting applications
Work with other technology leaders to develop, implement and optimize the operating environment to achieve business results

164

IT Systems Analyst Resume Examples & Samples

Partner with business users and stakeholders to understand and document requirements, user stories and specifications for building business applications, integrations and processes using tools such Salesforce, SharePoint, G Suite, Box and other IT Applications. Collaborate with business users on training, post deployment and change management
Serve as a subject matter expert for application functionality within the enterprise. Assume functional administrator role for various apps including Salesforce and Box among others
Help drive adoption of services by communicating benefits to users. Monitor, maintain and look for opportunities to optimize usage and improve experience
Conduct in-depth analysis to solve problems, identifying gaps and issues. Make recommendations, including discovering new approaches or applications
Identify, develop, test, implement, administer and support business productivity applications, tools and solutions
Partner with other technical teams and application owners to integrate systems and provide consistent user experiences and accurate information across the organization
Provide support for integrations between on premise, 3rd party and SaaS applications (web services, API, ETL, etc.)
Strive to close technology gaps between systems, improve data access and reporting, establish internal controls, and increase operational efficiency
Establish and document policies, processes, standards and best practices. Perform production support activities, including triaging issues, evaluating patches and fixes, assessing impact, and implementing solutions
Adhere to all Sony Interactive Entertainment Information Security policies
Bachelor’s degree in Computer Science or other related discipline
4-6 years experience supporting corporate applications, enterprise applications and systems integrations; preferably in a business solutions analyst/developer role
Proven track record of project managing, developing, documenting, presenting and implementing functional requirements leading to the implementation of new business processes across multiple departments in an organization. Experience with Agile methodologies and tools
Experience with interfaces and integration between SaaS applications and other systems. XML, SOAP, API’s, and other protocols for web services integration
Hands on administrative experience working with corporate cloud based solutions like Box or Salesforce
Understanding of SaaS third party applications. Salesforce Administration experience highly preferred
Experience with enterprise document management and collaboration tools is a plus
1-2 years experience in an administrative role for ITSM solution platformsis a plus
Experience working with Data Warehouse, Business Intelligence Solutions (Tableau etc.), Databases (SQL, Postgres etc.), Programming (Python, XML, JavaScript, or ETL frameworks) a plus
Ability to foster a positive and constructive relationship with internal business partners as well as software developers, management and IT personnel in onshore/offshore teams
Ability to handle multiple projects, tasks and priorities. Strong organizational, administrative, presentation and analytical skills required
Knowledge of industry best practices for business analysis, project management, and technical writing. PMI, SAFe, Agile methodologies a plus
Proven analytical skills to identify and solve problems. Capable of analyzing and evaluating requirements and making solution recommendation
Talent for remaining current on new and emerging technologies and possess a strong aptitude towards innovative systems
Prior experience with Box, Salesforce, and Web Services experience (SOAP, REST, JSON/XML)
Salesforce Administration experience highly preferred
1-2 years experience in an administrative role for ITSM solution platforms is a plus

165

IT Systems Analyst Iv-is-interfaces Resume Examples & Samples

Responsible for developing proposed system design and interface specifications based on identified business needs using structured analytical techniques, employing technical and specific business knowledge
Responsible for the coordination of user/IT groups to identify solutions to business needs. Communicate designs to Programmer Analysts for implementation of technology solutions. Represents assigned client/application base to the IT department
Oversees the development of training, testing, and security plans to ensure design meets defined business requirements. Oversees ongoing training to clients and IT staff
Collaborates with Account Analysts in order to identify and assess organizational strategies such as work flow and systems/applications to meet clients’ operational needs
Performs in the role of project manager for medium and large projects. Assures smooth turnover of projects, both at the initiation as well as at the conclusion, to support services within IT as well as in customer departments
Provides input in the development of the IT Department’s policies and procedures and recommends to management suggestions for improvement
Collaborates with all departments of IT, develops appropriate system back-up procedures and obtain management approval for back up procedures
Acts as a liaison between Clients and IT Department personnel in addressing problem area operating condition. Responsible for the resolution of issues in the problem management system
Serves as the subject matter expert in health care information system applications, business conditions, and trends
Orion Rhapsody Interface Engine Basic and Associate Certifications
Epic Bridges Certification 2015
Involvement in radiology, laboratory, immunization and other clinically related interface development
Microsoft SQL and ACCESS
Knowledge and understanding of business requirements, technical designs/specifications and project implementations
Knowledge and ability to analyze complex factors and select methods, techniques and evaluation criteria for the purpose of managing and planning technology systems
Ability to solve problems and identify solutions
Ability to speak and write effectively at a level appropriate for the job

166

IT Systems Analyst Resume Examples & Samples

Responsible for the development of proposed system design and interface specifications based on identified business needs using structured analytical techniques, employing technical and specific business knowledge
Assists in coordination of user/IT groups to identify solutions to business needs. Communicates designs to Programmer Analysts for implementation of technology solutions. Represent assigned client/application base to the IT department
Collaborate with Account Analysts in order to identify and assess organizational strategies such as work flow and systems/applications to meet client’s operational needs
Performs in the role of project manager or project coordinator for small projects. Assures smooth turnover of projects, both at the initiation as well as at the conclusion, to support services within IT as well as in customer departments
Assists in the development of the IT Department’s policies and procedures and recommends to management suggestions for improvement
Collaborates with all departments of IT, recommends appropriate system back-up procedures and obtains management approval for back up procedures
Act as liaison between Clients and IT Department personnel in addressing problem area operating condition; includes opening, updating, and documenting resolutions in the problem management system
Provides information and is current in available health care information system applications, business conditions, and trends
HL7 Standard, particularly orders and results
Ability to apply judgment and make informed decisions

167

IT Systems Analyst Resume Examples & Samples

Provides Epic Cupid product function, design, and build expertise needed for successful product implementation
Develop effective relationships with end-users and other team members to enhance the timeliness and effectiveness of technology solutions
Provides application support for Epic Radiant/Cupid and related applications i.e. on call support, resolving end-user tickets, coordinating downtime and upgrades
Knowledge and understanding of both Invasive and Non Invasive Cardiology workflows i.e.., Cath Lab, Cardiology and Imaging workflows are preferred
Certification in Epic Radiant/ Cupid is required
Knowledge and understanding of Hemodynamics/Merge, Cardiology PACS and EP workflows are desired
Experience in at least one end-end implementation of cupid is required
Excellent written, verbal, and interpersonal communication skills at a level to effectively communicate clearly and concisely

168

IT Systems Analyst Resume Examples & Samples

1+ year of experience working in a functional analyst role
Experience in requirements gathering/definition
Prior experience performing software functional testing

169

IT Systems Analyst Spec Senior Resume Examples & Samples

Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project
Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate
Mentors team members
Supports the organization's quality program(s)
Ability to meet or exceed Performance Competencies

170

IT Systems Analyst Mid Resume Examples & Samples

Understands and applies intermediate knowledge of the business and technical domains supported to include its products, processes and services. Serves as a business proxy/SME on business topics within one domain
Serves as the conduit between the customer community (internal & external) and the software development team through which requirements flow
Elicits systems requirements using interviews, requirements workshops, surveys, business process analysis, use cases, scenarios, and task and workflow analyses
Complete work package analysis, develop work package estimates, perform testing and defect analysis
4+ years relevant experience to include continuous process improvement, project management, business/requirements and analysis, and/or technical proficiency
Bachelors degree or 4+ years of work in the Information Technology field
Experience working daily with MS Suite

171

IT Systems Analyst Resume Examples & Samples

Maintain, support, and troubleshoot IT equipment and services for for approx. 40 employees consisting of virtualized servers, networking systems, computers, peripherals, barcode scanners, printers, and client and server based applications at the Milwaukee location. When necessary assist the Rockford IT team with providing the same services to approx. 375 employees in the Rockford, IL location
Configure and deploy hardware and software per company standards and site requirements
Work cross-functionally among all groups and all levels of management in the organization while collaborating with GIS and other shared services to implement company standards and solutions as needed
Assist with maintenance of the telecom system and vendor management
Assist with system back-up process and disaster recovery planning
Update and maintain IT asset records of all computers equipment and software licenses
Provide on-call and off-hours support as necessary to ensure proper functioning of business processes. Assist with and monitor recovery actions
Comply with and support the requirements of all legal responsibilities of the company, including Sarbanes-Oxley (SOX) and PCI
Work with the business to collect and translate business insight, ideas and concepts into clearly defined requirements for system design and improvements
Develop comprehensive understanding of the business processes as well as a strong working rapport with business users
Coordinate and assist the technical efforts of other IT groups and external vendors to ensure the effective development, modification, testing and implementation of systems within the assigned business area
Perform reporting, data query and analysis, as required or requested by the business
Remain technically competent with current industry leveraging all available resources
Other duties apparent or assigned
Bachelor’s degree in Computer Science, Management Information Systems or related technology strongly preferred. Associate’s degree in Computer Science, Management Information Systems or Information Technology; or 5 years in an IT Service or Business Systems role will be considered
Three years’ business experience in a manufacturing environment
Three years’ experience with Vmware and Microsoft software Microsoft Windows Server 2012, Windows 7 and 10 desktop OS, Office/O365 applications, etc. In addition, experience in PC Help Desk (ServiceNow)/PC Client Support preferred. Experience with SharePoint, Lotus Notes, and backup software is a plus
One to three years of Systems Analyst and /or Software Engineering preferred
Knowledge of SQL and MS Access is a plus
Strong written and verbal communications, interpersonal, and able to interact with both technical and non-technical stakeholders and users
Ability to manage concurrent activities and multiple priorities; self-directed
Project Management and Change Management experience
Must have the necessary communication skills to understand and diagnose problems for end-users at all levels of the company
Routinely works in office environment
Occasional exposure to laboratory environment with associated chemicals
Constantly operates a computer
Regularly handles files, paper, folders, and other documentation
Regularly writes down information; contributes to and practices good knowledge management
Frequently lifts up to 50 pounds; stretch, bend, and use fine motor skills to connect cables, hardware, and install software
May be called upon for occasional overnight business travel to other Thermo Fisher Scientific operating sites
Travel is estimated to be no more than 20% as we would like this position to work from the Rockford, IL location 3 – 4 days a month (paid mileage)

172

IT Systems Analyst Resume Examples & Samples

Using quantitative methods, statistical data and historical performance data, a person in this role will provide recommendations and changes to positively impact system capacity/performance
Seen as a company thought leader that takes a broad business approach, serves as a resource to senior leadership and develops pioneering approaches to emerging industry trends
May be called on to support any of the critical business applications making success dependent on the ability to collaborate with application teams, infrastructure teams and end users who are often are geographically disbursed across multiple time zones
Involved in work to further mature the Application Performance Management (APM) processes within the distributed environments
1 -2 years’ experience in establishing NOC monitoring systems, dashboards, and processes
2 – 3 years technical experience with IT event monitoring systems, Network monitoring systems, and application performance management systems
2 years’ experience with HP BSM, NNM, BPM, or comparable monitoring tools
Prior experience with best practices for implementing monitoring tools

173

IT Systems Analyst Resume Examples & Samples

Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Develops trusted business relationships with property analysts in business units
Identifies opportunities for the use of technology to drive property profitability and growth
Assists with the adoption and effectiveness of technology based capabilities
Assists with the coordination of small to medium scale initiatives
Conducts research to determine if solutions to business needs currently exist at Penn
Participates in requirements and design sessions with business partners
Develop functional specifications and use cases for new capabilities
Contributes business partner perspective to discussions within the IT organization
Assists with the planning and execution of user acceptance testing and change management
Assists in the development of standards, processes and guidelines to document and support business use of IT capabilities
Assists with the development and evaluation of cost-benefit and ROI analyses
Participates in the execution of intake processes
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Bachelor’s degree in computer science or management information systems
Subject matter knowledge of Gaming Operations
2-3 years of related experience as a business or systems analyst
2-3 years of experience developing functional specifications, use cases and testing plans
2-3 years of experience in SDLC methodology
2-3 years of experience leading small initiatives
1-2 years of working knowledge of SQL and relational database design principles
Point of sale experience a plus
Ability to communicate clearly, efficiently, and persuasively
Inquisitive, self-starter who takes initiative to identify and deliver innovative solutions
Ability to engage business partners and quickly develop trusting relationships
Capacity for thought leadership and innovative thinking
Ability to solve problems, think critically and overcome delivery hurdles

174

IT Systems Analyst Resume Examples & Samples

Five years experience in information systems programming
Five years experience in systems specification or structured analysis
Five years experience with project or process management

175

IT Systems Analyst Resume Examples & Samples

Examine and own development cycles of 10+ current IT systems and functionality
Add functionality to existing IT systems
Serve as Subject Matter Expert on key IT systems
Identify and manage system requirements
Liaise with business and IT users to track additional requirements and features
Collaborate with IT team and developers to produce new systems
Ensure requirements quality and backlog priority are accurate for your systems
A bachelor’s degree in a technical discipline
Awareness of multiple software development and testing methodologies
Experience leading development teams using Scrum Methodology
An ability to operate in a fast moving environment across multiple disciplines
Enterprise application /infrastructure management experience
Familiarity with Web /Sales/e-commerce /marketing application domains
Proven analytical skills and excellent attention to detail
Technical skills through demonstrated roles in Infrastructure, Development, Migration, Change Management and Software development
Proven work experience as a System Analyst
Experience with strategy and execution of IT systems
Deployment of large scale web and client based applications
Performance, capacity management Strategy , Experience with relative tools
Certified Scrum Master
"Can Do" attitude and Team leader

176

IT Systems Analyst Resume Examples & Samples

3-5 years of experience with back office processes and working knowledge of ERP systems
Experience with IT design, development, and implementation activities within a complex global environment
JD Edwards and financial experience highly preferred
Basic understanding of Agile work methodology a plus

177

IT Systems Analyst Resume Examples & Samples

Good verbal and written communication
Solid analytical skills, attention to detail
M2M / IoT experience

178

IT Systems Analyst Resume Examples & Samples

Proven technical experience in delivering and supporting enterprise class systems and applications
Sound understanding of security in relation to server, applications, data and databases
Ability to audit application and event logs and the use of log aggregators such as Splunk
Experience working with remote teams across time zones
Experience delivering projects and solutions
Technically proficient with the ability to provide support across technologies ranging across Windows Server 2008R2/2012R2, Active Directory, Exchange, Group Policy and MS System Center Config Manager
Comfortable on the command line and Powershell and with knowledge of Chef configuration management
Ability to deep dive technical issues relating to Windows OS and comfortable managing RHEL instances
Knowledge of Security Technologies such as Carbon Black, Splunk, CyberArk and Forescout beneficial
Ideally ITIL v3 foundation certified
Industry/vendor certifications beneficial

179

IT Systems Analyst Resume Examples & Samples

Experience with Ensemble Equipment billing system functionalities
Experience with the Post Paid Go to Market implementation process
Working knowledge of Sprint's Front End Sales Systems
Experience with gathering information and formulating business requirements
Ability to leverage reporting resources for validation purposes
Understanding of end to end Go to Market implementation processes
Ability to create and submit operational readiness documents for systems support
Ability to use troubleshooting skills to resolve customer impacting issues
Ability to work with business partners in all phases of implementation

180

IT Systems Analyst Specialist Senior Resume Examples & Samples

Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process
Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates
Meets deadlines and manages work to timelines
Strong knowledge of third party administration/claims management business and technology
Analytical and interpretive skills

181

IT Systems Analyst Resume Examples & Samples

Requires Bachelor's degree in related technical field
3+ years of related experience; knowledge of client/server, network, mainframe and applications environment
Microsoft Certification preferred

182

IT Systems Analyst Resume Examples & Samples

Bachelor's degree or four years related work experience post high school
One year experience in information systems programming
One year experience in systems specification or structured analysis
One year experience with project or process management
Production support experience

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