Learning Management System Administrator Resume Samples
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Learning Management System Administrator Resume Samples
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HE
H Emard
Hilda
Emard
7600 Lowe Bypass
San Francisco
CA
+1 (555) 571 7341
7600 Lowe Bypass
San Francisco
CA
Phone
p
+1 (555) 571 7341
Experience
Experience
Boston, MA
Learning Management System Administrator
Boston, MA
Dietrich, Kerluke and Krajcik
Boston, MA
Learning Management System Administrator
- Create email templates, reports, dashboards, and rule-based workflows. Manage training records, user permissions, groups and license allocations
- Working knowledge of corporate platform systems and training program design, development, and implementation
- Train end users, create and maintain job aids, provide end user support
- Partner with DU coordinators and managers to create ad hoc reports, queries, dashboards, and metrics on training data and to determine frequency of reports
- Identify methods to improve productivity and growth via use of the system. Build advocacy for the continued adoption of the Learning Management System (LMS)
- May provide overall project management for a given LMS initiative
- Creates training activities (ILT, CBT, WBT), manages documents and other supported activities
Dallas, TX
Bank Learning Management System Administrator for Bank s Global Learning Lab
Dallas, TX
Lebsack, Tromp and Kuvalis
Dallas, TX
Bank Learning Management System Administrator for Bank s Global Learning Lab
- Assists with the Development of reporting tools and performs data analysis to identify and proactively resolve issues and trends
- Designs, configures, tests and implements system and process related changes to improve the Global Learning Lab’s functionality and user adoption
- Manages queue of assigned service requests and inquires and ensure timely processing and resolution occurs within specified service level agreement
- Assist with LOB communication plans as it relates to planned/unplanned system outages, scheduled maintenance activity, and upgrades
- Create test scenarios and assist project team members in performing tests to ensure all processes work according to predetermined goals
- Work with management and business partners to identify and develop training curriculumand identify role changes requiring training support
- Evaluates and provides guidance to business processes and develops process improvements
present
Boston, MA
Senior Learning Management System Administrator
Boston, MA
Larson, Ledner and Zulauf
present
Boston, MA
Senior Learning Management System Administrator
present
- Leverage the LMS to provide management and delivery of learning activities using leading adult learning practices
- Manage the LMS and coordinate processes impacting LMS with all members of the Learning Programs and HRIS teams
- Take a hands-on approach to developing and maintaining Vendor Relationships
- Understands learning concepts and can suggest and apply best practices within the organization
- Contributes to completion of learning programs or projects that impact internal customers
- Maintain the Cornerstone Learning and Connect environments
- Develop and maintain dashboards and companywide views into Learning Programs activity which will drive operational efficiency and be used as the measuring tools for metrics of the Learning Program’s team performance
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Drexel University
Bachelor’s Degree in Business
Skills
Skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Ability to work collaboratively in multi-disciplinary teams. Ability to coordinate projects, including creating timelines and meeting deadlines
- Strong commitment to excellent customer service
- Proficiency in building and maintaining good working relationships with subject matter experts and key stakeholders
- Able to quickly learn new applications and tools
- Strong attention to detail
- Detail-oriented with strong organizational skills
- Ability to effectively and quickly build relationships and establish trust, respect, competence and confidence
- Reports and Analytics: Ability to pull and deliver standardized reports based on request; Excel pivot table experience is
- Quality focus: Takes work seriously and strives to always produce quality results
15 Learning Management System Administrator resume templates
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1
Learning Management System Administrator Resume Examples & Samples
- 2+ years of relevant experience
- Bachelor's Degree in Computer Science, Information Science or Management Information Systems
- Demonstrated experience in managing LMS/learning database systems
- Experience in one or more content authoring tools (Articulate, Captivate, Adobe, etc.)
- Certification in Database Technology
- Mastery in adult learning concepts and technology
- Experience working with MS Access
- Experience in a regulated environment
2
Learning Management System Administrator Resume Examples & Samples
- Working knowledge of Relias Learning Management System
- Previous Data entry experience
- Solid analytical and research skills
- Solid time management skills
3
Learning Management System Administrator Resume Examples & Samples
- 2+ years of related work experience
- Working knowledge of Learning Management System
- Proficient with PC-based e-Learning software (e.g., Articulate, Adobe Captivate, and Webpublishers)
- Microsoft Excel proficient (Macros, Pivot Tables, etc.)
- Bachelor's Degree in a related field
- Working knowledge of ComplianceWire
4
Learning Management System Administrator Resume Examples & Samples
- Manages LMS functions: creates and updates training requirements in the LMS, sets up instructor-led training (ILT) and online courses, resets passwords, assigns training curriculums and enters transcripts
- Helps create, manage and enforce LMS system standards, policies and procedures
- Supports LMS functions and Data Integrity for the site having full administrative rights and access
- Support/troubleshoot online course testing, and add/remove courses
- Supports the resolution of 1st level Help Desk user issues related to LMS
- Collaborates with Organizational Development and Training teams to successfully analyze business needs and improve work processes
- Constructs and structures courses, modules and sessions in the learning management system
- Generates and distributes reports
- Performs data monitoring tasks as assigned
- 2 years equivalent professional experience
- Demonstrated ability to master changing LMS technologies and trends
- Strong organizational, administrative, documentation and problem solving skills
- Ability to proactively plan and complete time-sensitive project goals
- Ability to interact effectively with other team members
- Ability to handle confidential matters with integrity and complete confidentiality
- Advanced time managements skills with ability to balance multiple projects with competing deadlines
5
Learning Management System Administrator Resume Examples & Samples
- Day-to-day management of LMS, including implementation and support of LMS policies and practices
- Work collaboratively with stakeholders to create an overall architecture and strategy for learning programs for the company. Lead efforts to identify, troubleshoot, and resolve LMS-related system issues. Help identify and prevent problems before they occur
- Ensure functionality of the LMS in the areas of registration, notification, administration of training operations, assessment and resource management
- Partners with internal teammates to handle LMS heat tickets that come through the BSWH help desk
- Knowledge regarding the operation of Learning Management Systems
- Experience with browser variability, FTP/SFTP, data mining, and network infrastructure
- Proficient with computer applications, such as MS Office
- Ability to handle detail-oriented work while meeting schedules and deadlines
6
Learning Management System Administrator Resume Examples & Samples
- University degree and 5+ years relevant experience OR Advanced degree and 3+ years relevant experience
- Proven track record in LMS administration, implementation and configuration in a corporate and international environment
- Bachelor’s degree in related field; Master’s degree preferred
- Knowledge of SCORM or AICC principles to partner with in-house developers or external vendors to ensure receipt of content in the correct format for publishing and to maximize LMS reporting functionality
- Strong experience on specificities and user interactions related to web-based, multimedia and mobile technologies
- Familiar with web Content Management Systems (CMS) technologies for content delivery and other IT concepts such as Single Sign On (SSO) for user access
- Detail-oriented with strong organizational skills
- Able to quickly learn new applications and tools
- High level of interpersonal skills to communicate effectively within a team and across decentralized, global organization
- >5 years professional experience in LMS administration is a must
- Proven track record implementation and configuration in a corporate environment
- Cornerstone OnDemand experience is a plus
- Experience in open source LMS (Totara) and CSOD
- Experience in healthcare industry is a strong advantage
- Proficient in English. Another European language an asset
- Ability to effectively and quickly build relationships and establish trust, respect, competence and confidence
7
Learning Management System Administrator Resume Examples & Samples
- Act as internal consultant by analyzing and recommending solutions to utilize the LMS to deliver, track and measure training to meet organizational objectives
- Maintain the LMS, including uploading and organizing new content to meet established criteria
- Provide support to all users (internal & external learners, instructors and managers) for troubleshooting and training on system capabilities, navigation and functionality
- Works with LMS vendor, IT or software vendor to resolve any technical issues with the LMS
- Generate reports to provide visibility to adoption, completion status and effectiveness of training solutions delivered via the LMS; analyze data and recommend direction and/or solutions
- Facilitate integration between the LMS and other tools and resources
- Build knowledge of the LMS and all updates to ensure full utilization of all components that enhance the delivery of learning and development through the organization
- Support all programs and implementations that include an LMS component
- Develop and document processes to ensure published content is accurate and current, with appropriate workflows and approvals
- Maintain and update existing content
- Follow through to completion with delegated assignments
- Bachelor’s Degree required, or equivalent experience
- Minimum two years’ experience with learning systems administration
- Basic knowledge of E-learning design software (including Camtasia, Captivate or Articulate Storyline)
- Knowledge of mobile learning solutions
- Proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint)
- Aptitude to do computer work on a daily basis, minimum of 8 hours per day
- Experience with training industry standards (SCORM/AICC)
- Proficiency in building and maintaining good working relationships with subject matter experts and key stakeholders
- Ability to shift priorities based on the current business needs and to make progress on multiple, concurrent projects
- Ability to meet aggressive timelines
- Ability to develop and follow through on plans for both simple and complex projects
8
Learning Management System Administrator Resume Examples & Samples
- 60-70%: Learning Management System (LMS) System Administration
- Manage and respond to System Administration requests in order of receipt and priority, using system knowledge of LMS, independent troubleshooting experience, knowledge of the GMP training process and connecting processes such as the document management process
- Communicate clearly and effectively with internal customers and training partners during troubleshooting, solution finding and proposal, and final resolution
- Propose and implement compliant and efficient solutions
- Requires a minimum of 4 years previous experience working in a cGMP/GXP environment. Experience in training management preferred
- Has knowledge of practical applications of Training Management and cGMP
- Experience with Quality System Software particularly electronic learning management preferred
- Knowledge of continuous improvement principles and practices such as six sigma methodologies to include process mapping and evaluation preferred
9
Learning Management System Administrator Resume Examples & Samples
- Administration of the “Nalco Learning Center” Learning Management System, including
- At least one year of experience providing support for a learning management system or other web-based application, including end user and vendor support, required (Note: This would not apply for internal hire. Trade off of Nalco experience would be considered of equal value, however experience of system/web administration would be preferred.)
- Advanced Microsoft Excel skills
- Immigration sponsorship not available for this position
- Relocation assistance not offered for this position
- Associate’s degree or equivalent training and experience preferred
- Experience with SumTotal system
- Familiarity with SharePoint environment and common social media platforms
- Versed in developing training and adult learning metrics
- Basic HTML skills
- Basic SQL skills
- Basic Video editing skills
- Understands Nalco Water field development needs and curriculum
- Able to develop SCORM content through common e-learning software (i.e. Adobe Captivate or Articulate Storyline 2)
- Foreign language skills in Spanish, French, Portuguese, or Mandarin
10
Learning Management System Administrator Resume Examples & Samples
- Associates degree in Computer Information Systems, or equivalent knowledge, required. Equivalent knowledge may be obtained by having applicable, up to date, software vendor certification
- Bachelor’s degree in Computer Information Systems preferred
- Minimum of three years IT Support experience required
- Prior experience with LMS such as SumTotal, Success Factors preferred
- Experience with other business applications such as Oracle ERP, SAP, NAV, Qumas, TrackWise, or Argus preferred
- Experience in Web development such as JAVA, .NET, HTML, XML, SQL, Jasper Studio preferred
- Demonstrated ability to write technical documents (specifications, test scripts)
- Working Knowledge of FDA regulations
- Must be proficient in MS Office Suite
- Familiarity with multiple browsers: Chrome, IE, Safari
- Exhibits superior customer service skills
- Performs duties independently in a highly dynamic, fast-paced business environment
- Demonstrates attention to detail
- Good project management and organization skills
- This position requires minimal travel; average travel for this position is 5-10% with some variation based upon the demands of the business imperatives
11
Learning Management System Administrator Resume Examples & Samples
- Serve as a subject matter expert for internal teams regarding LMS administration
- Managing and developing the protocols for all online courses to include curricula, learning plans, assets, etc
- Managing the community areas (such as Lowe’s, Best Buy, etc.), within the LMS including appearance, tabs, and settings and accessibility
- Enters each specific user into the LMS and provides tracking of each user actions on LGLearn.com
- Coordinating requests for the generation of ad hoc and recurring reports produced in LMS
- Creating, managing, and enforcing LMS content publication standards
- Developing, maintaining and conducting training for users of the LMS, to include hands on demonstrations as required
- Develop and publish tailored reports to students, supervisors, and clients (such as Lowe’s, Best Buy, LGEAI CIC, TCC, DMS) as required
- Proof final eLearning products for compliance with learning objectives and quality
- Work in tandem with web and software designers for best practice use of the LMS site
- Review all video content until editing is completed and then upload into LMS courses
- Follow and guide students in the LMS through all courses, monitoring progress, and communicating with each student throughout their enrollment periods
- Conduct maintenance and upgrades to the LMS as required
- Manage LMS system communications (emails, Pop-ups, alerts, releases) and coordinate LMS configuration with a customer experience focus
- Researching and resolving issues related to the LMS that are reported either through end user, vendor, Training Center mailbox, or other sources
- Performing quality assurance checks on proper functionality and communication with the LMS in pilot and in production modes
- Associate’s Degree Required in computer science or related field or equivalent experience of 7+ years of experience may be substituted for the education requirement for the exceptional candidate
- Bachelor’s Degree Preferred in Computer Science or related field
- Minimum of 3 years of experience in managing all aspects of a Learning Management System required
- Prefer experience with MOODLE Learning Management System
- Experience with multiple web design technology tools, such as HTML 5, and development platforms (i.e. SoftChalk, Captivate, Photoshop, Dreamweaver, HTML 5, etc.) is preferred as these will be used to develop various content
- Information Technology and “training literate” with experience in curriculum development, instructional design and development of online material is a plus
- Experience publishing courseware using e-learning standards (SCORM, AICC and Section 508) is an advantage
12
Learning Management System Administrator Resume Examples & Samples
- Prior experience with learning management systems and various learning delivery modalities, such as self-paced learning, instructor-led learning, asynchronous and synchronous e-learning, and blended learning is required
- Associates or Bachelor Degree in Education, Business Administration, Information or Instructional Technology, Organization Development, Human Resource Management, or related field is required
- Experience and training may be considered in lieu of bachelor degree
- Intermediate to advanced proficiency with MS Office Suite
- Prior experience in administration of relational databases
- Experience with report modification involving variable selections from database tables
- Experience with excel spreadsheets and reporting software
- Effective verbal and written communication skills with demonstrated ability to interface appropriately with all levels of management
13
Learning Management System Administrator Resume Examples & Samples
- Track monthly budget for quality improvements to LMS
- Complete quality assurance testing for each LMS enhancement
- Manage customer relationships by providing speedy and accurate responses to customer inquiries
- Manage on-time delivery and final production of training materials to customer locations
- Coordinate and manage trainer calendars on LMS for most accurate available training schedule
- Learning Management System (LMS) related experience
- Strong troubleshooting capabilities
- Ability to work with a sense of urgency under demanding deadlines
- Efficient project management abilities and the ability to balance multiple projects
- Ability to work independently as well as collaboratively
- Strong attention to detail and high-quality work are essential
- Excellent analytical and organizational skills
- Superior follow-up and follow-through skills
14
Learning Management System Administrator Resume Examples & Samples
- Bachelor’s degree required; degree focus on Adults Education, Learning & Development, Education Technology, Education Administration, Instructional Design, or a related field highly desired
- 3+ years of enterprise Learning Management Systems administration or related experience
- 1+ years of instructional design experience with an emphasis on web-based and/or mobile learning preferred
15
Senior Learning Management System Administrator Resume Examples & Samples
- Maintain the Cornerstone Learning and Connect environments
- Provide support for the Cornerstone Learning and Connect environments
- Analyze incoming situations and provide feedback and solutions to users and internal clients
- Provide solutions to a variety of problems
- Contributes to completion of learning programs or projects that impact internal customers
- Build knowledge of the organization, processes and internal customers
- Communicate with HR Systems team to understand and resolve issues
- Build rapport with Human Resources team to effectively support the programs they are interested in rolling out
- Ability to analyze possible solutions
- Specialized knowledge of Cornerstone Learning and Connect modules
- Knowledge of Cornerstone integration points (Webex, etc.)
- Knowledge of Adobe Creative Suite (Photo Ship, Captivate, Dreamweaver)
- 2-5 years system administration within Cornerstone
- Understands learning concepts and can suggest and apply best practices within the organization
16
Learning Management System Administrator Resume Examples & Samples
- Builds strong customer and peer relationships – must be able to gain respect and confidence of internal customers and peers, with strong attention to detail and reliable focus on concerns and deadlines
- Works closely with the business to ensure learning requirements and functional specifications are complete and capable of supporting implementation
- Provides first response to Learning Administrators
- Provides regular communication and training to the Learning Administrators
- Develops and executes testing plans for any system changes or enhancements with documented outcomes
- Leads troubleshooting for LMS application – identifies issues, investigates issues, designs solutions and manages cases with SuccessFactors in a timely manner
- Executes project timelines and communicates progress updates to senior management
- Evaluates and provides guidance to business processes and develops process improvements
- Provides LMS reporting
- Works safely and confidentially with employee data and strictly adheres to Oldcastle’s data privacy policies
- A Bachelor’s degree in Business, Information Systems or other related field, minimum of 5 years of experience with LMS management. (SuccessFactors LMS experience preferred)
- Experience with coaching, guiding / advising on technical aspects during the development of eLearning courses, so that the course runs smoothly on the LMS
- Experience with managing 3rd party vendor course content development and developing end user support documents (i.e. quick reference guides and standard operating procedures)
- Experience uploading courses, registering participants, running reports and consulting with HRIS team and HR community
- Strong skills with MS PowerPoint, MS Word and MS Excel
17
Learning Management System Administrator Resume Examples & Samples
- 3+ years of enterprise LMS ownership experience in a large-scale, corporate environment (Cornerstone On Demand preferred)
- 1+ years of instructional design experience, with a focus on web-based and/or mobile learning
- Proficient in HTML and programming languages
- A demonstrated track record of providing excellent customer service, and acting with a ‘serving others’ mindset
- A demonstrated track record of consistently meeting and/or exceeding performance expectations
18
Learning Management System Administrator Resume Examples & Samples
- Serve as the primary Learning Management System (LMS) database Administrator for the Philips Cornerstone solution
- Work within the Cornerstone production environment/Cornerstone database to manage all sales training records and develop training report outs & dashboards to meet leadership and credentialing requirements
- Work closely with NA Sales Training & Enablement Team, global Philips University team, NA Sales teams and leadership, NA Field Marketing and global Business Units to effectively push coursework to the sales organization
- Build course audiences, assign groups and create/navigate pivot tables
- Own the enrollment process for all courses, manage the certification process and tracking of all training records for the sales and marketing organizations
19
Learning Management System Administrator Resume Examples & Samples
- Conduct needs analysis within the organization related to Quality and Compliance training requirements
- Identify subject matter experts to develop training materials
- Identify ‘off the shelf’ e-learning programs as needed
- Support and further develop GxP curriculum
- Work with management and business partners to identify and develop training curriculumand identify role changes requiring training support
- Develop and execute training procedures ensuring effectiveness of the process
- Develop and report metrics on training requirements and perform necessary follow up / drive completion to ensure that identified training goals are reached Act as the Training module administrator for the Amicus LMS
- Provide consistent, reliable, and accurate reporting on the state of Quality and Compliance training activities
- Meticulously document all training plans, presentations, and acknowledgements in the relevant training management system
20
Learning Management System Administrator Resume Examples & Samples
- Manage and maintain the use and configuration of the Learning Portal, including configuration of learning objects, managing audiences, designing and executing prescriptive rules, activating notifications, etc
- Conduct quality assurance and ensure Learning Portal standards, policies, and procedures are followed and enforced
- Develop and generate reports using Saba analytics and other tools such as Tableau
- Support Learning Portal users. Troubleshoot and resolve user and admin issues. Work with IT, SMEs, and vendor on resolutions
- Develop, manage and maintain knowledge resources related to the Learning Portal. Resources include documentation, knowledge base articles, training, job aids, etc
- Collaborate with IT and internal business units to interpret business needs, translate those in to system application and operational requirements
- Work closely with business units to understand their LMS needs and requirements, suggest best practice and configuration opportunities to meet those needs, and support implementation efforts
- Participate in customization, testing, and release processes
- Serve as liaison between business units and IT as required; escalate issues through the proper channels and work with escalation point person to achieve issue resolution
- Actively participate in driving enhancements and shaping the evolution of the Learning Portal
- Bachelor's degree in Computer Science or related field with 2 to 4 years of experience in IT or training area
- Practical experience administering a corporate wide learning management system (Saba preferred)
- Ensures that outputs, products, and services are of high quality. Analyzes challenges, problems, and process breakdowns to learn from them
- Ability to work collaboratively in multi-disciplinary teams. Ability to coordinate projects, including creating timelines and meeting deadlines
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Excellent verbal, written, proofreading, and editing skills
- Knowledge of HTML and CSS an asset
- Strong commitment to excellent customer service
21
Learning Management System Administrator Resume Examples & Samples
- System Set-Up and Maintenance
- Assist in the initial set-up of a new LMS for use by internal and external learners
- Maintain LMS and affiliated set up/configuration/infrastructure
- Leads troubleshooting for LMS application - identifies issues, investigates issues , designs solutions and manages cases with internal teams and external vendors
- Lead the review, testing and implementation of system upgrades or patches for LMS; may assist with other systems
- Collaborate with functional and technical staff to coordinate application of upgrade or fix
- Document process and results
- Provide support for learning management system including , but not limited to , researching , logging and resolving issues/problems , unexpected results or process flaws
- Work collaboratively with internal and external resources to resolve technical issues for users
- Perform scheduled activities, reports and audits
- Creates and assigns security roles/permissions for LMS users
- Provide support to Instructional Designers and Technical Trainers as needed
- Maintain course catalogs, calendars, rosters and schedules within defined standards
- Projects/Process Improvement
- Recommend process/customer service improvements, innovative solutions, policy changes to improve usability and value of LMS - to improve overall learning experience for users
- Utilize technology as a lever to facilitate business process improvements for end users
- Serve as a liaison with third parties and other stakeholders
- Assist with the creation, management and enforcement of LMS application standards , policies , and procedures
- May provide overall project management for a given LMS initiative
- Communicate solutions, successes, and opportunities to the Learning & Development Leadership Team
- Reports/Queries
- Write, maintain and support a variety of dashboards, reports and/or queries utilizing appropriate reporting tools
- Develop standard reports and ad-hoc reports to address customer needs
- Help maintain data integrity in LMS by running queries and analyzing data
- Training and Communication
- Provide support for all users and administrators to educate and orient them to the LMS and its usage
- Develop user procedures, guidelines, documentation, and training
- Coordinate training for initial use, as well as new upgrades and functionality
- Identify opportunities to educate or communicate processes to users that facilitate efficiencies, improve data integrity and user acceptance
- Individual Development
- Maintain awareness of current trends in LMS technology and processes with a focus on product and service development, delivery and support, and applying key technologies
- Through individual learning and development, continuously increase both Learning & Development knowledge and LMS application/tools knowledge
- Associate’s or Bachelor's degree in Instructional Technology , Management Information Systems, Computer Science, or equivalent field of study
- 3-5 years of experience working with learning management systems. Previous exposure to learning technology development and training delivery
- Strong research and analytical skills with experience in analyzing, troubleshooting and resolving technical problems
- Demonstrated ability to develop queries, reports and/or analytic dashboards that exceed customer requirements, and experience with reporting technical data is a reader-friendly manner
- Strong written communication skills, including demonstrated ability to write solid business requirements, user-friendly documentation/tip sheets and procedures guides, and professional reports and presentations
- Excellent verbal communication and customer service skills as demonstrated with both internal and external customers and partners
- Good understanding of learning management system design , structure, functions and processes , and experience with database tools
- Advanced Microsoft Office skills a must; strong Excel proficiency required
22
Learning Management System Administrator Resume Examples & Samples
- Maintain learning platform for NA AMZL Learning including system enhancements, responding to trouble tickets, and end users
- Assist with troubleshooting and resolving issues escalated by end users and station operations
- Ensure proper, timely follow-up on assigned cases to ensure service level agreements are met and client satisfaction is high
- Maintain subject matter expertise on learning platform(s) features and functionality
- Keep abreast of vendor communication and upcoming system changes
- Create required job aids, templates, and reference materials supporting the platform
- Understand business priorities and proactively look for ways to improve processes to create efficiency and scale
- Monitor adherence to the established training programs to ensure standard work in the training programs
- Manage the learner roster process
- Facilitate and deliver learning sessions to required audiences. Sessions may include live classroom sessions, synchronous or asynchronous webinars, one-on-one coaching, or on-the-job training
- BA or BS degree in a relevant field such as business analytics, information systems, etc. (Or 2 years Amazon experience.)
- 2+ years prior experience serving as the administrator of a Learning Management System (ideally Cornerstone OnDemand)
- Working knowledge of corporate platform systems and training program design, development, and implementation
- Able to manage workflow with minimal oversight, in a fast-paced, environment with multiple stakeholders and sometimes changing priorities
- Proficiency with Microsoft Office, specifically Outlook, Word, Excel, PowerPoint, and SharePoint
- Strong verbal, written, and interpersonal communication abilities
- Experience handling administrative details independently, while exercising sound business judgment in keeping team members informed as necessary
- Problem solver with the ability to define and present alternatives
- Cornerstone OnDemand experience
- Basic understanding of a variety of eLearning development tools/course authoring tools including Camtasia, Captivate, Storyline, and Articulate Studio a plus
23
Learning Management System Administrator Resume Examples & Samples
- Create and program learning objects and meta-tagging strategy to optimize search
- Create learning paths and assign content for use in many forms with varying audiences
- Track data and analytics about use, usage, and utility and ensure this data is fed back to managers as part of continuous improvement cycle
- Create dashboards to report on enrollment, completions, and demographic data
- Manage LMS vendor relationship and communications
- Work with localization teams to implement new and improve on existing languages
- 5+ years of Learning Management System experience
- Ability to multi-task and effectively operate with high energy in a fast-paced, dynamic team environment
- Ability to understand problems and problem solve for scalability
- Experience with Facebook and other social media platforms
- Experience handling administrative details independently, while exercising business judgment in keeping team members informed as necessary
- Experience with Tableau or similar dashboard/data analytics software
24
Senior Learning Management System Administrator Resume Examples & Samples
- Lead the strategic direction for the LMS to ensure full utilization of feature set and the ideal learner experience
- Leverage the LMS to provide management and delivery of learning activities using leading adult learning practices
- Manage the LMS and coordinate processes impacting LMS with all members of the Learning Programs and HRIS teams
- Provide and manage standard, custom, and ad hoc reporting from the LMS for the learning team, end-user functional leadership, as well as for internal and external compliance and audit requests
- Maintain user database; create, assign, and manage roles/permissions for LMS users
- Manage courses in the LMS, including updating course properties, creating courses / curriculum and enrolling users, tracking attendance, printing/managing rosters while enforcing data integrity
- Identify, troubleshoot, resolve and communicate LMS functionality issues and discrepancies for the learning programs team and appropriate end-user communities
- Coordinate training classes to include producing/preparing associated training materials, room set up and meeting instructors. Create/schedule courses and classes, and manage rosters within the LMS platforms, maintaining high data integrity
- Test and upload eLearning modules to the platform for deployment; make changes/updates to assessments and repair errors within service level agreement (SLA)
- Interact with users on a continuous basis to seek feedback on how to make the LMS and learning process intuitive and ensure access to content is user-friendly
- Identify and communicate opportunities for process and quality improvements to streamline and enhance user experiences
- Partner with IT and HR to synchronize data/systems and eliminate manual processes where applicable
- Document procedures to ensure consistent application of standards
- Develop and maintain dashboards and companywide views into Learning Programs activity which will drive operational efficiency and be used as the measuring tools for metrics of the Learning Program’s team performance
- Take a hands-on approach to developing and maintaining Vendor Relationships
- Bachelor’s Degree preferred
- 5+ years of LMS experience required; SumTotal LMS as well as SuccessFactors/Cornerstone experience strongly preferred
- Experience managing or leading an LMS migration required
- Experience using Microsoft SharePoint 2016 (or previous two versions) strongly preferred
- Experience managing training processes and procedures such as scheduling, enrollments, rosters, waitlists, etc. required
- Demonstrated data administration experience using Microsoft Excel
- Demonstrated advanced skill levels with Microsoft Office suite
- Excellent analytical prowess, with the ability to use data-driven analysis using technology tools available
- Ability to coordinate, maintain follow-up on multiple, simultaneous projects and ability to prioritize changing workloads
- Strong verbal and written communication skills supporting the ability to communicate effectively to all levels of the organization
- Demonstrated excellent administrative, interpersonal and forward-thinking organizational skills
- Cooperative team player on a diverse work team who is professional, confident, and enthusiastic
- Demonstrate initiative and be a self-starter
25
Learning Management System Administrator Resume Examples & Samples
- Course Administration-Create courses, enter events/sessions, complete courses and ensure participant’s attendance status is complete within 48 hrs. Answer employee questions about the My Learning site
- User Management-Troubleshooting access to the site and courses. Track escalated user problems and inform the user of the status. Log all problems and solutions
- Site Administration-Managing the front page, configuring site-wide and default settings
- Reporting-Report generation and communication
- Updating Internal web pages
26
Learning Management System Administrator Resume Examples & Samples
- Serves as an administrator for MoneyGram’s Learning Management System including uploading content, assigning resources, enrolling participants, managing security permissions and publishing reports
- Optimize the system for both users and administrators
- Ensures the quality of data in the LMS by maintaining data integrity and efficient processes
- Produces system documentation and maintains course catalogs. Reviews, installs, and tests new LMS service packs and system upgrades. Ensures that the long-term benefits of the learning management solution are achieved
- 2-4 years of experience in Learning Management System or related system administration
- Experience with Learning Management System administration, publishing, and reporting functions
- Experience with curriculum design methods
- Ability to work independently and possess initiative when carrying through assignments
- Ability to react quickly to a fast paced, changing work environment
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Senior Learning Management System Administrator Resume Examples & Samples
- BS/BA degree or equivalent relevant experience
- High level of proficiency with MS Office, including Word, Excel and Power Point, Adobe and ability to learn new systems
- Highly organized and detail oriented
- Excellent interpersonal and professional skills
- Detail oriented
- Leads and contributes to the completion of organizational projects and goals
- Solid communication skills and strong customer focus with ability to interact in a global, cross functional
- Demonstrate problem-solving skills, solution focused and ability to make decisions including escalation
- Capable of sound decision making,
- Demonstrated ability to work independently and in a team environment, take initiative to complete tasks to deadlines
- Must be able to work in a fast paced environment with demonstrated ability to prioritize multiple competing tasks and demands
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Learning Management System Administrator Resume Examples & Samples
- Supports business through all aspects of the LMS
- Managing working relationships with site coordinators who use LMS and HRIS functional team
- Primary support for troubleshooting
- Creates training activities (ILT, CBT, WBT), manages documents and other supported activities
- Managing user accounts for all users on Healthstream (22,000)
- Knowledge of LMS platforms
- Knowledge of HRIS Systems
- Knowledge of healthcare field
- Bachelors degree
- Ability to travel to our Long Island facilities, up to 30%
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Learning Management System Administrator Resume Examples & Samples
- Migration of a fixed set (~275) of courses from one learning management system to another
- Meet deadlines for delivery and communicate process
- Compare final version with original/source version to ensure versions match
- Minimum 3-5 years professional experience in instructional design
- Demonstrated knowledge of transferred content between learning management systems
- Experience with either Sakai, Brightspace/D2L, or both. Preference given to applicant with both
- Preferred demonstrated experience with exporting & importing quizzes using respondus
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Bank Learning Management System Administrator Resume Examples & Samples
- Designs, configures, tests and implements system and process related changes to improve the Global Learning Lab’s functionality and user adoption
- Manages all requests for system access, access provisioning and password resets. Ensure all requests are documented and obtain required approvals to ensure compliance with regulations and/or audit
- Manage the process and repository for reusable content and training objects. Ensure standard practices are used and approvals are in place for all content prior to production deployment
- Manages queue of assigned service requests and inquires and ensure timely processing and resolution occurs within specified service level agreement
- Assists with the Development of reporting tools and performs data analysis to identify and proactively resolve issues and trends
- Three to five years of experience in operations/technology project management activities
- Prefer 2 or more years of experience with Cornerstone or other Learning Management software administration
- Prefer 2 or more years of experience with supporting HR applications
- Experience configuring and managing day to day system issues and requests
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Learning Management System Administrator Resume Examples & Samples
- Act as primary administrator of Learning Management System (LMS), ensuring system and 3rd party integrations are properly configured and supported at all times
- Gather data and consult with program managers to translate business objectives into LMS requirements. Effectively administer, support and report against learning initiatives
- Create email templates, reports, dashboards, and rule-based workflows. Manage training records, user permissions, groups and license allocations
- Upload and test SCORM modules and effectively configure into learning programs
- Evaluate and execute against system upgrades. Test and release custom development in support of defect fixes and UX investments
- Provide technical support for internal and external customers and timely communicate issue resolution
- Define standard operating procedures for new business practices and technology integrations
- Actively manage relationships with system vendors to convey business needs and troubleshoot issues
- Use sound judgment to analyze, interpret, and make recommendations in resolving non-routine issues
- Knowledge of learning management systems required
- Experience installing, testing, configuring and deploying system upgrades
- Strong troubleshooting skills and experience working with SCORM and html
- Comfortable extracting and managing large amounts of data
- Demonstrated ability to work in a fast-paced environment, be a team player and adaptable
- Must be able to identify problems and resolve issues in a quick and timely manner
- Demonstrated experience planning and organizing technology projects to successful completion
- Past experience in a technical support role preferred
- Proven organization skills with keen attention to detail
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Learning Management System Administrator & Human Resource Support Resume Examples & Samples
- The organisation is growing at a rapid pace, therefore required experience to handle high volume recruitment or special skills sourcing in a fast pace environment, the incumbent will also need to deal with high churn of workforce due to the shared services industry
- The roles expect the incumbent to support multiple recruiters or business unit that may have conflicting priority
- The incumbent is requires to interact with all levels of management, handle highly confidential and sensitive information in a discreet manner
- The incumbent will need to learn fast about the processes and policies that is not documented extensively and requires a lot of research and benchmark of past / best practises
- This roles expected to demonstrate problem solving ability, good attention to details and high level of accuracy
- This role will need to have good systems knowledge (TAS and MyT&L)
- This role requires organizing events skills and ability to interact with all levels to obtain support for interviews
- This position requires the candidate to be comfortable to interact with all levels of the organization, and be able to build good rapport with applicants and external contacts
- 1 or 2 years HR related experiences
- Proven track record of working effectively within a team-based environment, able to interact and communicate effectively at all levels
- Some event management and project manage career event and universities recruitment
- Good computer literacy in Microsoft applications (Excel, PowerPoint, Word), recruitment and LMS systems
- Proficient in all the job board by applicant profile, good knowledge of search engine, and job search website Exposure to online recruitment system (eg Taleo, Kenaxa Brasstring)
- Proficient in administering LMS (eg VTA, Cornerstone)
- Visio, MS projects, Power Director/media tools
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Learning Management System Administrator Resume Examples & Samples
- 7 YEARS
- Experience working in a LMS such as Moodle, Blackboard, or similar content management system
- Experience in eLearning design theories and standards (SCORM, AICC, etc) Experience developing instructional training materials using interactions and simulations to create engaging course content
- Experience in computer-based training instructional design, with learning program design systems
- Background working with training developers, program SMEs, technical support and others to assure training materials are effective
- Experience in computer-based training instructional design with learning design software such as Adobe Captivate, Adobe Connect, Visio
- Must have strong understanding of internet concepts and web technology, including User Experience design and digital media authoring
- Experience with Agile methodology, and project management software such as JIRA, SharePoint and/or MS Project
- Graduation from a four-year college or university with a major emphasis on coursework in business or public administration or related field
- Four years of administrative experience involving participation in the planning and management of a business or governmental programs
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Learning Management System Administrator Resume Examples & Samples
- Manage the day to day data processes in Saba Cloud. Support LMS Admin Lead to create and maintain courses through the life cycle, updating and archiving as necessary
- Ensures global consistency as much as possible
- Manage the day to day creation and management of courses, assessments, and curricula for A3 and Pagewide Commercial printing products
- Works with Training PMs, Developers, Trainers, Event Coordinators and other LMS Admins to setup instructor-led courses in Saba, publish course content, address publishing issues or questions, validate user experience, and represent A3 training course needs
- Assist learners with registering for courses and access to courses
- Provide L2 support for LMS user issues, when L1 HR support is not able to resolve
- Communicate down-times & other important notifications to user groups
- Act as LMS SME and work with IT, HR L&D, and other LMS Admins for Saba functionality improvements and feature implementations
- Ensure the Saba Cloud learning content standards for publishing courses are adhered to, including accurate tagging of courses for improved learner search results
- Maintain the overall A3 portfolio structure
- Proactively identifies gaps and opportunities in the operation, addressing or implementing required solutions
- Manages course publishing announcements
- Provides standardized course completion reports
- Bachelor's degree in marketing, business, communications, Instructional design, or information management (or equivalent combination of education and experience)
- 1-5 years of experience working with learning management systems and/or publishing and managing digital content
- Experience with training course coordination, development, publishing, and reporting
- Demonstrated ability to develop relationships across organizations and accomplish goals under pressure situations
- Excellent communication skills involving many cross-functional teams across all regions and cultures
- Solid understanding of business planning methods and business acumen
- Ability to exercise independent judgment and decision making
- Knowledge of HP company organization, functions, culture, products, routes to markets, support models, and end to end processes
- Domestic and international travel may be required
- Familiarity with the LMS and GCSN partner tools desired
- Analytical skills and demonstrated prioritization and decision making capabilities
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Learning Management System Administrator Resume Examples & Samples
- Maintains and administers systems (distributed and mainframe) including but not limited to data table, download and interface maintenance
- Performs low to moderate system administration tasks such as validation of automated data loads, importing of data files, reconciliation of system processes, running and/or file transmissions
- Receives business requests and performs preliminary analysis to determine if desktop, application or network connection issues need escalation to the Bank of the West Service Desk
- Assists IT, vendors and business system analysts in performing root cause analysis and issue remediation
- Associate’s Degree
- 2 – 3 years Financial Services and/or Information Technology
- Basic knowledge of business systems software, PC's, LAN's, WAN's
- Basic knowledge of Financial Banking systems
- Basic knowledge of Systems Administration
- Basic to moderate knowledge of Microsoft Office Suite
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Learning Management System Administrator Resume Examples & Samples
- Learning Management System and Integrated Learning Tools (80% of time). Handle the administration of the Scholastic Learning Management System to include, but not limited to
- Overall administration of Learning Management System to include: load learning objects; create course catalogs, assessments, curriculum, monthly home page changes and LMS training calendars. Design and setup of automated delivery of participation reports as requested
- Design and communicate processes and policies for administrators, HR Business partners, managers, and employees
- Troubleshooting and interfacing with HRIS team, vendors, Scholastic IT/Technical staff and troubleshooting LMS issues with the users. Create and maintain an LMS recording system to document and track trouble tickets
- Design LMS application and page skins and user interfaces including vendor content
- Has a firm understanding of organizational goals for learning and development and ability to map organization learning needs to system functionality
- Create technical requirements for LMS customization and integrations. Troubleshooting and interfacing with HRIS staff, vendors and IT/Technical staff and troubleshooting LMS issues with the users
- Train end users, create and maintain job aids, provide end user support
- Identify methods to improve productivity and growth via use of the system. Build advocacy for the continued adoption of the Learning Management System (LMS)
- Instructional Design, Reporting and Training Coordination (20% of time)
- Support, produce and or deliver training through virtual classroom delivery especially Adobe Connect and WebEx Training products
- Establish reporting requirements for ad-hoc, standard and scheduled reporting requests, analyze and build reporting solutions and learning dashboards and reports. Create and maintain course evaluations for Learning and Development programs
- Establish project plans for learning initiatives, and coordinates logistics for learning activities and events
- Assist with instructional design, course authoring, and asset creation activities when needed
- Experience administering a Corporate Learning Management System (Cornerstone On Demand preferred) and with SCORM standards
- Experienced and skilled with providing excellent customer service and maintaining cooperative working relationships in and outside the department
- Experience with Microsoft Office tools (Word, Power Point, and Excel) and proficient with HTML and programming languages and data skills
- Data analysis, evaluation and reporting skills especially utilizing Excel and internal HR systems and survey tools (Survey Monkey)
- Experience with Articulate Storyline, Adobe Creative Suite and Acrobat Pro, TechSmith -Camtasia and SnagIT
- Knowledge of adult learning methodologies
- Capability of working independently and outstanding excellent verbal and written communications skills
- Outstanding organizational skills with demonstration of exceptional planning and coordination skills
- Travel amount: Approximately 5 to 10%
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Learning Management System Administrator Resume Examples & Samples
- Loads courses, creates curriculum, and learning objects for learning management system. Assigns coursework and monitors completion
- Manages third party data and content transfer processes. Loads third party content and links to vendor websites. Manages and updates activity of licenses for employed and non-employed users
- Ensures compliance with policies and procedures for the quality and integrity of the system. Updates and recommends changes to policies, procedures and job aids, guidelines and standards
- Tests and implements new functionality. Researches, develops, troubleshoots system enhancements and upgrades. Triages tickets, provides user support and escalates issues to appropriate groups as needed
- Identifies reporting needs and recommends report solutions. Prepares assessment reports for internal and external use as needed; assures educational sessions are in compliance with various accrediting agency standards
- When assigned, applies knowledge of adult learning principles to the analysis of learning content. Works with client staff to manage implementation of learning solutions. Leads projects to implement system changes. Manages annual compliance program updates and redesign
- Makes recommendations to optimize the system and content, recommends delivery methods that enhance learner experience. Generates and implements ideas that add value for end users. Provides instructional design advice and assistance as needed to internal developers
- Maintains manager and user training materials. Provides system orientation and support to new users as needed based on their roles. Trains next level administrators
- Supports New Employee Orientation and NEO 90 coordination
- Completes other administrative projects as assigned
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Senior Learning Management System Administrator Resume Examples & Samples
- Provide technical assistance & support for incoming queries and issues related to the Cornerstone platform migration/operation
- Follow established SOPs to setup/deploy training modules for Web Based Training, Instructor Lead Training, and Virtual training events
- Provide Tier 2 help desk support for issues escalated from the Tier 1 help desk
- Monitor service desk for tickets assigned to the queue and process first- in first- out based on priority
- Provide catalog management services Respond to email messages for customers seeking help
- Properly escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Utilize excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Run reports to determine malfunctions that continue to occur
- Update documentation and Knowledge Articles as required Testing training content on Windows/Apple devices
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Learning Management System Administrator Resume Examples & Samples
- Manages LMS vendor relationship in recommending and implementing system upgrades,
- Bachelor’s degree and 2 years of experience with management and configuration of
- Expert Microsoft© Excel and Access skills and experience required
- Experience with Java Script, Flash, XML, and SQL preferred
- Experience with AICC and SCORM specification preferred
- Knowledge of relational database structure and applications
- Knowledge and skill to use statistics to analyze and summarize data
- Ability to apply systemic analysis to problem solving and decision making
- Skill and ability to communicate verbally and in writing
- Skill and ability to develop and manage successful business relationships
- Knowledge and skill with Microsoft Office © applications, particularly Excel and Access
40
Learning Management System Administrator Resume Examples & Samples
- Manage and maintain the use and configuration of the Learning Portal, including configuration of learning objects, managing audiences, designing and executing prescriptive rules, managing browse categories, activating notifications, etc
- Upload on-line content and create “Courses” and “Classes” for the same
- Set up and maintain curricula and/or certification paths, which includes the creation of exams using Saba’s assessment creation tools
- Conduct quality assurance and ensure ServiceNow’s Learning Portal standards, policies, and procedures are followed and enforced
- Work closely with the team to define LMS requirements/needs, suggest best practice and configuration opportunities to meet those needs, and support implementation efforts
- Liaise with IT, partner and other teams as necessary to resolve issues and drive completion for project
- Ability to prioritize project tasks in a fast-paced culture and execute work with speed and accuracy
- Practical experience administering SABA LMS required, including curriculum setup
- Experience creating complex courses, testing, curriculum and checklists in SABA LMS
- Ability to create and schedule complex reports in SABA LMS
- Assist in the definition of project scope and objectives and ensure technical feasibility
- Familiarity with complex eCommerce capabilities
- Associates or Bachelor's degree in Computer Science or related fields, with 2 to 4 years of experience in IT or training area
- Ensures that outputs, products, and services are of high quality. Analyzes challenges, problems, and process breakdowns for continuing improvement
- Ability to work collaboratively in multi-disciplinary teams
- Solid organizational skills including attention to detail and multi-tasking skills
- Understanding of/experience in the software industry a plus
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Learning Management System Administrator Resume Examples & Samples
- Advanced to expert experience in Learning Management System (LMS)
- Advanced to expert-level knowledge of eLearning formats including SCORM 1.2 and SCORM 2004
- Expert-level skill in developing eLearning courses using Adobe Presenter, Articulate Presenter and Articulate QuizMaker
- Expert-level understanding of platform administration, users, groups, content management, security, provisioning and architecture
- Experience with developing advanced ad-hoc reporting and report scheduling
- Ability to customize the environment and the experience
- Work with stakeholders to define and define enhancements to the environment. Convert the requirements into a functional design specification and work with the vendor to implement, test, iterate and move into production
- Familiarity with CSR generation and SSL certificates
- Manage user licenses, support services and design services within the terms of the contract and within budget
- Familiarity with surveying methodologies including questions types, phrasing and scales. Leverage industry best practices in the development of surveys to obtain usable data in relation to the objectives set forth
- Assess, quantitatively and qualitatively, the performance and value of SaaS platform on an annual basis with respect to organizational goals and end-user experience/satisfaction
- Working knowledge of APIs. Ability to facilitate API integrations between various platforms
- Knowledge of LDAP and Active Directory access control methods and integrations
- Ability to perform quantifiable risk assessments in the event of a security breach to cloud-based data
- Experience with web-based and platform-based search optimization. In-depth understanding of the importance of content titles, descriptions, keywords, and tags and the role they play within the relevancy and placement of search results
- Ability to query data from any source
- Transform and prepare data for effective analysis
- Use various M functions for data manipulation
- Implement various forms of algebraic/algorithmic logic
- Construct complex relational data models with considerations for efficiencies in both performance and size
- Define and create hierarchies
- Implement key performance indicators
- Create calculated columns and measures using advanced formulas (algebraic/algorithmic) written in DAX
- Create formulaic fiscal calendar tables for relational usage within time-based data sets
- B.S. Degree in Marketing/Business, Computer Science, Computer Applications, Information Systems or related field
- 5+ years of experience with learning management systems (LMS)
- Knowledge of the training industry specific to the value, pros, cons and best practices of live vs online training
- Must have a strong understanding of business and business processes
- Ability to solve business problems via a needs analysis process. Substantiate the existence and impact of the problem at-hand through quantitative/qualitative analysis. Develop, propose and implement equitable solutions. Track and measure the effectiveness
- Must be a creative thinker, quick learner, exercise resourcefulness and possess a strong attention to detail
- Must be able to learn new technologies, applications and processes as the business requires
- Ability to communicate effectively both verbally and in writing to a broad range of audiences
- Ability to manage challenging timetables with multiple priorities
- Must be technically inclined and know how to leverage Google among other resources for immediate problem solving
- Steadfast commitment to customer service
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Bank Learning Management System Administrator for Bank s Global Learning Lab Resume Examples & Samples
- Designs, configures, tests and implements system and process related changes to improve the Global Learning Lab’s functionality and user adoption
- Manages all requests for system access, access provisioning and password resets. Ensure all requests are documented and obtain required approvals to ensure compliance with regulations and/or audit
- Manage the process and repository for reusable content and training objects. Ensure standard practices are used and approvals are in place for all content prior to production deployment
- Manages queue of assigned service requests and inquires and ensure timely processing and resolution occurs within specified service level agreement
- Assists with the Development of reporting tools and performs data analysis to identify and proactively resolve issues and trends
- Assist with LOB communication plans as it relates to planned/unplanned system outages, scheduled maintenance activity, and upgrades
- Bachelor's degree, or equivalent work experience
- One to three years of experience in project management and leadership activities
- Minimum one year of managerial experience
