Lobby Attendant Resume Samples

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V Weimann

Velda

Weimann

190 Lyda Haven

Philadelphia

+1 (555) 864 0080

190 Lyda Haven

Philadelphia

Phone

p +1 (555) 864 0080

Experience Experience

Boston, MA

Lobby Attendant

Boston, MA

Bashirian Inc

Boston, MA

Lobby Attendant

Perform other duties as assigned by management
Opening the door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload luggage and other belongings
Educational Assistance
Make sure all ash urns are kept clean, free of cigarette butts or garbage and with the stamp on it
Offer all assistance possible to guest in a pleasant manner
Team oriented and dedicated to providing excellent service
Responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests

New York, NY

Hotel Lobby Attendant

New York, NY

Nader, Bahringer and Corkery

New York, NY

Hotel Lobby Attendant

Report any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manager, Floor Leads and the Housekeeping office coordinator
Clean all lamps, light fixtures and light switches; check for proper working conditions
Organize work duty priorities
Review assignment sheet and update completed assignments. Check with Managers and Housekeeping office for additional assignments throughout the shift
Remove dust, grease and smears from house phones and re-position properly
Turn over any lost and found items to the housekeeping office
Ensure nothing is stored in stairwells, if it is, remove immediately

present

Detroit, MI

Lodge Breakfast / Lobby Attendant

Detroit, MI

Schaefer-Hilpert

present

Detroit, MI

Lodge Breakfast / Lobby Attendant

present

Maintain a professional business appearance, attitude, and performance
Ensure all floral arrangements and plants are neat with no debris in the planters
To service the executive offices
Services both men's and ladies associate locker rooms
To service lobby and lower lobby pre-function space
Keep lobby balconies neat and clean at all times
Ensure main guest entrance is neat and clean at all times

Education Education

Bachelor’s Degree in Professionalism

Arizona State University

Bachelor’s Degree in Professionalism

Skills Skills

Ability to read, write and communicate effectively with others, ability to use two-way radio and cell phone
Ability to multitask, work in a fast paced environment and have a high level attention to detail
Ability to deal professionally, courteously and tactfully with the public and coworkers
Ability to communicate and develop an effective working relationship with fellow associates, managers, outside representatives, agencies, and Red Lion guests
Ability to work independently and to partner with others to promote an environment of teamwork
Ability to stoop, bend, twist with frequency
Ability to complete any cleaning task in a safe manner using appropriate chemicals and methods
Appropriate professional appearance and demeanor
Ability to perform lightweight housecleaning: mopping, vacuuming, dusting, scrubbing
Ability to multi-task, follow through and re-prioritize well to meet deadlines

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Lobby Attendant Resume Examples & Samples

Clean, vacuum, and dust public areas, public restrooms, heart of house areas, employee rest rooms, and business office space
Report any damage to housekeeping supervisor
Remove trash and items for recycling
Maintain and clean working equipment
Replenish tissues and other items required for public areas
Lobby attendants may be assigned to guest rooms as required, and will be required to fulfill duties outlined in housekeeping job description
Lobby attendants may be assigned to cleaning the fitness facility and pool areas as required, and will be required to fulfill duties outlined in fitness facility and pool area cleaning checklist
Comply with OSHA standards for chemical handling
Ensure areas are not missing any parts or functionality
Complies with all resort policies, procedures, and standards of operation
Ability to communicate to guests and employees in English
Housekeeping experience is preferred
Guest service experience is preferred
Team oriented and dedicated to providing excellent service
Must be able to bend, crouch, and kneel
Must be able to work weekends, holidays, and evenings

Lobby Attendant Resume Examples & Samples

Ensure all public restrooms, toilets are clean, fresh smelling and stocked at all times
Maintain all restroom cleanliness by checking each restroom a minimum of once every half hour during your work shift
Collect and stock restroom towels from laundry, fold neatly and put in restroom
Return dirty towels and soiled linens to laundry for cleaning
Dust, clean and wipe walls, doors and table tops as and when necessary in the lobby area throughout the shift
Empty and clean trash bins in public areas
Familiarize self with all functions happening in the hotel
Ensure all the telephones in the public areas are clean and operable
Maintain furniture and equipment in a serviceable condition and report any defects immediately
Reports maintenance defects to Housekeeping office immediately
Deal with guest inquiries and requirements efficiently, handle complaints promptly and with thorough follow up
Hand in all lost property and follow correct lost and found procedure
Ensure all equipment and material used are in a clean and working order, any defects should be reported immediately
Assist fellow employees to perform similar or related jobs as and when necessary
Carry out any projects and assignments as directed by the Executive Housekeeper
Attend any meetings or training sessions as required
Undertake any reasonable request and/or special projects as requested by management
High School Diploma or equivalent required
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast paced environment and have a high level attention to detail

Lobby Attendant Resume Examples & Samples

Arrives at work at the assigned time, appropriately dressed in a clean uniform
Ensures the highest standards of personal hygiene are maintained at all times
Ensures all the toilets are clean and smell fresh at all times
Collect and stock cloakroom towels from laundry, fold neatly and put in cloakroom
Return dirty towels to laundry for cleaning
Dust and wipe walls, doors and table tops as and when necessary in the lobby area
Ensure Terrace is kept clean at all times and report any maintenance defects
To be familiar with Day Look and also Night Look candle set up
Empty and clean ashtrays and bins in the public areas
Familiarize herself/himself with all the functions happening in the hotel
Ensure all the telephones in the public areas are clean
Maintains furniture and equipment in a serviceable condition and report any defects immediately
Deals with guest enquiries and requirements efficiently. Handles complaints promptly and with thorough follow up
Follows key signing procedures and takes responsibility for assigned keys
Hands in all lost property and follows correct procedure
Ensures all equipment and materials used are in a clean and working order. Any defects should be reported immediately
Carry out any other reasonable request made by the management

Lobby Attendant Resume Examples & Samples

Enforce hotel safety standards
Perform other duties and handle projects as assigned by Manager
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Must be able to read and write to facilitate the communication process
Requires good communication skills, both verbal and written

Lobby Attendant Resume Examples & Samples

Make sure all restrooms in the Public Areas are kept clean and well stocked with all required supplies including paper towels or linen hand towels according to instruction and make sure to sign the restroom inspection schedule behind the entrance door
Make sure all ash urns are kept clean, free of cigarette butts or garbage and with the stamp on it
Guest elevators must be kept clean at all times; mirrors and floor must be kept spot and garbage free for the guest best impressions
Offer all assistance possible to guest in a pleasant manner
At all times, safety and health-hazards should be foremost in the minds of all employees

Lobby Attendant Resume Examples & Samples

Duties include but are not limited to
Vacuuming, moping, dusting, tidying, removing trash all public areas
Cleaning,moping, removing trash, refilling toiletries in all public restrooms
Maintaing pool area cleanlieness and refilliing towels as needed
Assisting in firewood deliveres to public areas
Cleaning public areas fireplaces
Assiting in trash removal in managerial offices
Keeping back of house areas clean for staff
Previous housekeeping experience in hotels or condos. -required
Experience on Microsoft applications (Word, Excel, Outlook, Explorer). -preferred

Lobby Attendant Resume Examples & Samples

Maintains a friendly, efficient, and positive customer service attitude toward customers, clients, and co-workers; is anticipative of/responsive to customer needs
Greets guests in a courteous and professional manner
Removes trash, recyclables, and soiled linen from assigned work area
Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
Clean and maintain the appearance of the surrounding areas of the hotel, including the entrance, signage and building parameter
Deep clean assigned areas of the hotel including rooms and public areas, window washing and guest elevators (including elevator tracks)
Clean and maintain the back of the house area, including the employee break and locker rooms
Previous experience in housekeeping or food service is preferred
Ability to move throughout all areas of the property
Move objects up and to exceeding 50 pounds with reasonable accommodations

Lobby Attendant Resume Examples & Samples

Conducting Bell service activities such as luggage service upon guest’s arrival and departure, luggage storage, message service, information service and other related tasks
Opening the door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload luggage and other belongings
Extend a warm welcome to all guests arriving at the resort
Rooming the guest in a professional way, this includes addressing the guest by name
Being in charge of the lobby area as it relates to cleanliness, lighting and organization
Assist in providing area information to guests when Concierge is not available or on duty

Lobby Attendant Resume Examples & Samples

Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents
Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed
Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion
Clean ashtrays and empty trash

Sb-hotel Night Lobby Attendant Resume Examples & Samples

Ability to communicate clearly in English both written and spoken
Ability to interact with guests and co-workers in a positive, friendly manner
Previous related experience, preferred
Ability to adhere to all safety policies
Ability to interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
Maintain cleanliness of all common and public areas of the hotel
Vacuuming and dusting of guest hallways
Assist with inventory of supplies in closets and in storage
Clean floors, vacuum, sweep, dust, mop, wash, strip, wax, buff and shampoo carpets
Wash windows, walls, tables and dust furniture, fixtures and woodwork
Empty trash receptacles and pick up litter in and around buildings and replace light bulbs
Delivery of items to guest rooms
Follow established health and safety procedures for using cleaning chemicals

Maintenance Asst / Lobby Attendant Resume Examples & Samples

Preferred 1 year of related general repair experience preferred
Must be flexible in hours and days worked
Must have basic knowledge of general repair skills and operating equipment such as vacuums & carpet cleaners
Must be able to lift and carry up to 50 pounds without assistance and up to 140 pounds with assistance
Must be able to walk, stand, climb, kneel, reach, crawl, push, pull and twist the majority of the day
Must display very good organization and time management skills

Lobby Attendant Resume Examples & Samples

Has a Certification in Hospitality/ Tourism or equivalent
Is willing to go the “Extra Mile” in order to exceed guests’ expectation
Is a great team player who contributes to the success of the Lobby Lounge

Lobby Attendant Resume Examples & Samples

Responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests
Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction. Promote team work and quality service through daily communications and coordination with other departments. (10% time)
Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (10% time)
Build a “Count On Me” Culture: Create a positive and engaging work environment based on Wyndham’s Count On Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)
Detail oriented with organizational skills
Familiarity with cleaning products and equipment
Ability to receive, sort, and fold laundry
Six months related housekeeping or building maintenance experience

Lobby Attendant Resume Examples & Samples

Ability to stoop, bend, twist with frequency
Must be able to lift and move (pushing or pulling) 75 pounds frequently
Ability to stand for a minimum of four hours
Must be able to reach 80 inches
Be able to read, write, and speak to complete logbooks, various departmental forms and communicate with guests

Lobby Attendant Resume Examples & Samples

Maintain the cleanliness of hotel public areas and designated offices
High energy to deliver a high level of customer service to guests and co-workers
Clean guest rooms in preparation for guests when needed
Monitor pool and exercise room cleaning needs
Have passion for service; like taking care of others; and provide that friendly above and beyond service to customers
Available to work the PM shift
Ability to read, write and communicate effectively with others, ability to use two-way radio and cell phone

Lobby Attendant Resume Examples & Samples

To ensure that the hotel lobbies are serviced throughout the day
To service the executive offices
Services both men's and ladies associate locker rooms
Ensure all ash urns throughout property are neat and clean at all times
Ensure water fountain and phone stations are maintained neat and clean at all times
Previous housekeeping experience preferred (hotel preferred, although other environmental services positions will be considered)
Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance
Push/pull objects weighing up to 75 lbs without assistance
Good communication, time management, follow-through and customer services skills are required
Must be able to work around a variety of chemicals and be able to respond to hazardous situations
Must be able to work a flexible schedule, specifically weekends and holidays

Lodge Breakfast / Lobby Attendant Resume Examples & Samples

To service all public restrooms in lobby, lower lobby, and pool areas
Keep lobby balconies neat and clean at all times
To service guest and associate elevators
To ensure that hotel, guest and associates are maintained in a safe and secure environment

AM Lobby Attendant Resume Examples & Samples

Ensure that the hotel lobbies are serviced throughout the day
Ensure that all wet floors are dried and do not require the ‘Wet Floor’ sign
Service all men's and ladies' public restrooms in lobby areas
Responds to guest requests
Service the executive offices
Services men's and ladies' associate locker rooms throughout the hotel
Assist with turndown and any additional duties as assigned by the Asst. Executive Housekeeper
Ensure hotel carpets, walls, windows, handrails and general areas remain clean
Service the pool
Previous housekeeping experience preferred
Basic English speaking skills required

Sb-hotel Night Lobby Attendant Resume Examples & Samples

Interact with guests and co-workers in a positive, friendly manner
Previous related experience preferred
Communicate clearly in English both written and spoken
Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC’s Service Excellence standards
Clean floors: vacuum, sweep, dust, mop
Delivery of items to guest rooms; respond to guest requests
Turndown service

Lobby Attendant Resume Examples & Samples

This person must be able to push at least 200 lbs
This person must be able to communicate effectively through a nextel phone and radio
This person must be organized and willing to follow a checklist
This person must be flexible and able to work am and pm shifts

Hotel Lobby Attendant Resume Examples & Samples

Use correct labeled chemicals for designated surfaces, according to the hotels regulations and hotel requirements
Ensure security for any assigned key and radio
Review assignment sheet and update completed assignments. Check with Managers and Housekeeping office for additional assignments throughout the shift
Organize work duty priorities
Review assigned area and complete general removal of any trash or debris on floors
Maintain cleanliness and organization of closets; restocking of supplies
Clean designated areas with proper chemicals, tools and equipment
Ensure nothing is stored in stairwells, if it is, remove immediately
Check under furniture for tears, rips or stains and report damages to Manager. Dust and polish if necessary on furniture that requires care
Check for any missing items throughout designated area
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs and air vents
Clean all lamps, light fixtures and light switches; check for proper working conditions
Remove dust, grease and smears from house phones and re-position properly
Remove dust on drapes weekly and realign to correct position daily
Empty trash containers in public areas into proper containers for recycling
Use designated chemicals, supplies and equipment to clean various floor surfaces. Replace floor mats when necessary. Remove debris from elevator tracks
Empty vacuum cleaner bags, replace and clean machines
Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, sinks, toilets/urinals and floors
Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location
Sweep front entrance as required and remove all cigarette buds and others debris
Report any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manager, Floor Leads and the Housekeeping office coordinator
Turn over any lost and found items to the housekeeping office
Handle guest complaints by following the instant pacification procedures, ensuring guests satisfaction
Ensure confidentiality of Hotel Guests
Ensure security of hotel property
Successful completion of the training/certification process
1 – 3 years of successful experience in a housekeeping department and/or room attendant position
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability to require. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must be able to work a flexible schedule including evenings, weekends and holidays

Lobby Attendant Resume Examples & Samples

Maintain the cleanliness of the lobby area
Act as a liasion between guests and the services provided within and outside of the hotel
Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs
Represent Red Lion Hotels in a professional and educated manner
Greet all guests in a sincere and warm manner
Promote services of the hotel first, and always with the intent of meeting the guests complete satisfaction
Set up Coffee station in lobby by 4:30 am daily to include brewing, cleanliness and restocking of the coffee station
Assist in the restocking of the Grab in Go as needed
Assist guest with luggage needs as requested
Knowledgable of immediate area, services, attractions and events

Lobby Attendant Resume Examples & Samples

To ensure that the hotel lobbies are serviced throughout the week
To ensure all areas of F&B Outlets floors are cared for
To ensure the floors are cared for in public areas and restrooms
To service the Fitness Center/ Indoor Pool and Outdoor Pool area floors & restrooms
To service the outdoor pool/cabana area by cleaning the restrooms, public areas, trash removal, and ensuring the floors are well kept and free of debris
All lobby area corridors and staircases are kept debris free at all times
To service Executive Committee offices on a weekly basis
Keep Dining Room carpets clean
Vacuum and clean all lobby lounges and areas as well as guestrooms and guestroom corridors
Able to work flexible shifts as well as holidays and weekends
Keep veranda clean and swept daily
Clean function rooms after an event is completed and set-up has cleared the furniture from the meeting room
Assist with cleaning the men’s dorms
Be comfortable working outside in extreme weather conditions when servicing the pool/cabana area