Slot Attendant Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the slot attendant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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D Larson

Daryl

Larson

82116 Collins Manor

Phoenix

+1 (555) 150 3766

82116 Collins Manor

Phoenix

Phone

p +1 (555) 150 3766

Experience Experience

San Francisco, CA

Slot Attendant

San Francisco, CA

Welch LLC

San Francisco, CA

Slot Attendant

Perform minor maintenance/repairs on slot machines
Maintain clear and open communications with customers and managers/supervisors
Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Customer Service to all guests and team members
Demonstrates consistent support of Management and Company decisions
Leading completion of daily tasks within the department or work unit
Providing professional representation at internal and external meetings and events
Complete all paperwork in accordance with PGCB and approved Sands’ standards

Los Angeles, CA

Bh Slot Attendant

Los Angeles, CA

Kling, Kirlin and Renner

Los Angeles, CA

Bh Slot Attendant

Monitors the operation of assigned slot machines and participates in payout of manual jackpots in accordance with policy
Complete written department forms to document cash transactions, jackpot payouts, etc., in a legible manner, assists customers on a timely basis with requests for change
Maintain secure key controls at all times
Perform minor machine maintenance and reset machines with keys
Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies and procedures
Promotes departmental and property-wide promotions with all Customers
Complete and document transactions according to procedures and maintain an accurate wallet

present

Philadelphia, PA

Lead Slot Attendant

Philadelphia, PA

Larson, Weissnat and Krajcik

present

Philadelphia, PA

Lead Slot Attendant

present

Communicates openly with others to aid in the smooth operation of the gaming facility
Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with
Maintains a high level of productivity
Other duties may be assigned
Work to build relationships with existing customers and work to foster relationships with new guests
Perform routine procedures with slot machine printers, bill validators, adding/removing paper and performing minor repairs
Capacity to work independently with minimal direction

Education Education

Bachelor’s Degree in Confidentiality

Oregon State University

Bachelor’s Degree in Confidentiality

Skills Skills

Ability to handle basic math computation and handle large sums of money accurately
Deliver superior guest service
Ability to stand or walk 100% of the time
Excellent written/verbal communication skills
Excellent customer service skills
Dedicated team player
Able to handle multiple tasks, flexible and positive when adjusting to change
Attention to detail and follow-through
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Ability to use small electronic hand held device to retrieve work assignments

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Slot Attendant Resume Examples & Samples

Changes ticket paper in the slot machines
Redeems ticket in/ ticket out machine tickets
Fill hoppers with coins and pay jackpots to guests in a timely manner
Make change for guests in a prompt manner
Place bags of coins in the storage compartment of the slot bases
Answer guest questions about game information
Perform as a team member and assist fellow associates to ensure a smooth operation
Follow all departmental and state policies and procedures
Provide leadership to others through example and sharing of knowledge and skill
Greet guests appropriately, treating each person as an individual and in a professional manner
Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance
Complete other duties as assigned
No experience required will train
Must be able to obtain and maintain a West Virginia Lottery Floor Attendant License
Must be able to obtain and maintain a West Virginia Greyhound Racing License
Ability to handle basic math computation and handle large sums of money accurately
Deliver superior guest service
Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, fellow associates and members of the management team displaying genuine concern and mutual respect for people’s needs

Slot Attendant Resume Examples & Samples

Accurately and efficiently process transactions and jackpots
Accurately and efficiently correct minor machine malfunctions
Accurately and efficiently process cash transactions on the slot floor, safeguard company assets and enhance the guests’ gaming experience to maximize slot revenue
Maintain complete knowledge of and comply with all departmental policies and PGCB regulations
Maintain a positive guest relations at all times which creates an atmosphere conducive to high limit gaming
Maintain complete knowledge of correct maintenance and use of casino equipment including: Two-way radio, 10-key adding machine and transaction computer
Maintain confidentiality of pertinent casino data
Evaluate operating procedures, recommend changes and implement approved changes
Have a complete understanding of all jackpot procedures
Accept responsibility for an impress currency pouch
Accept responsibility for the casino floor and monitor slot players and slot games
Have a complete understanding of even money exchange procedures
Complete all paperwork in accordance with Pennsylvania Gaming Control Board and approved Sands standards
Be knowledgeable of player events, marketing promotions and overall property volume
Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position

Lead Slot Attendant Resume Examples & Samples

Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with
Uses exceptional interpersonal skills to provide outstanding customer service to external and internal guests
Maintains a high level of productivity
Communicates openly with others to aid in the smooth operation of the gaming facility
Pays close attention to detail by accurately completing paperwork and ensures the volume of work produced in the relation to reasonable expectations
Must have basic computer skills. This position uses the computer for ACSC functions
Minimum age of 21
One plus year of relevant customer service experience required. Exceptional customer service skills required
Must be able to communicate effectively and in a friendly manner with customers and employees at all levels. Strong organizational and problem solving skills required
Ability to communicate with a variety of people in the gaming facility and other industries on behalf of the players
Ability to read, analyze, and interpret routine business documents
Ability to respond effectively to sensitive inquiries or complaints
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables
Must qualify for the Maine Gambling Control Board license
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Slot Attendant Resume Examples & Samples

Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with
Comply with company policies, all state and federal regulations, and internal controls as it relates to this position
Reset machines and repair minor malfunctions
Perform routine procedures with slot machine printers, bill validators, adding/removing paper and performing minor repairs
Handle jackpot requests
Provide customer service to slot players (e.g., handle complaints and answer questions)
Promote Slot Player club cards and duties include getting new card sign-ups and authorizing/retrieving comps for players
Clean area around machines when time allows
Perform all other related and compatible duties as assigned
Dedicated team player
Able to handle multiple tasks, flexible and positive when adjusting to change
Attention to detail and follow-through

Slot Attendant Resume Examples & Samples

Encourages and gets results from peers/players to have fun
Proven ability to accommodate the Slot Attendant position
Pro-actively encourage players to have fun and enhance players’ experience
Responsible for recognizing and explaining simple Ticket Out / Ticket In jams
Proactively celebrate and encourage Publicity releases for appropriate jackpots
Enthusiastically celebrates jackpots with guest and co-workers by singing, dancing, getting surrounding guests to join in, by wearing funny items or other activities to elevate the excitement levels
Actively looking for players who have questions and/or issues with games
Encourages the priority of lights: 1) Change, 2) Ticket Fills, 3) Jackpots, all of which are mandated by tier status 1) Icon, 2) Executive Producer, 3) Producer, 4) Celebrity, 5) Marquee and then 6) Non-Card utilization
Actively try to encourage positive interactions with both players and co-workers
Initiate interactions rather than waiting for lights
Use every opportunity to promote events and promotions
Ensuring that the player receives all around great service
Actively patrolling sections/floor looking for interaction opportunities
Rarely is seen congregating with co-workers
Actively involved with pre-shift and Buzz Sessions, offering feedback and being a positive influence
Working the floor with a sense of urgency, answering calls from dispatch while still maintaining the ability to build relationships
Promoting card utilization
Having the ability to read open/closed players and adapting the delivery to enhance their experience
Demonstrates consistent support of Management and Company decisions
Ability to personalize their service to the player without appearing to be scripted
Represents The company in a fun, exciting and professional manner
Focuses on enhancing casino experience and creating perception of luck, action and excitement
Possess a friendly outgoing demeanor and enjoy interactions with players
Must have a proven track record of personally providing excellent customer service
Process taxable up to $14,999.99, with a full comprehension of Oasis and NeWave

Slot Attendant Resume Examples & Samples

Responsible for recognizing and explaining simple CI/CO/TOTI jams
Encourages the priority of lights: 1) Change, 2) Hopper/Ticket Fills, 3) Jackpots, all of which are mandated by tier status 1) Diamond, 2) Platinum, 3) Gold and then 4) Non-Card utilization
Actively patrolling sections/floor looking for interaction opportunities within 20 minutes
Demonstrates consistent support of management and company decisions
Process taxable up to $4,999, with a full comprehension of CMS and SDS

Slot Attendant Resume Examples & Samples

Maintain clear and open communications with customers and managers/supervisors
Be knowledgeable of players’ club and encourage guest participation
Respond to machine tilts, malfunctions and determine if maintenance is needed
Perform minor maintenance/repairs on slot machines
Fill ticket printers and stock ticket paper
Respond to machines with jackpot and determine if jackpot is valid
Perform dispatching duties when needed in circumstances when Mobile Attendant is not functional or temporarily inactive
Circulate throughout assigned area(s) keeping conversations with team members to a minimum while focusing on opportunities to interact with the guests
Work to build relationships with existing customers and work to foster relationships with new guests
Knowledgeable of slot machine payouts and basic functions of slot machines
Develop thorough knowledge of all game functions, to include all bonus features. Be able to explain all games to the guests
Count and verify wallet bank
Redeem coupons and break bills and/or run change for customers
Participate and promote in marketing events
Ability to use two-way radios and maintain professional radio etiquette at all times
Competently utilize Slot Mobile Attendant device to respond to floor duties independently and as assigned by leadership throughout work shift
Maintain the condition of the Mobile Attendant device including using only appropriate use of instruments, cleaners, chargers, cases and other approved accessories provided by the company. Keep the Slot Mobile Attendant device on person during their work shift, except on authorized breaks
Meet attendance guidelines. Maintain cleanliness and organization of assigned work areas including pushing in chairs and trash pickup, as well as keeping work areas clean and free of safety hazards, debris and litter
Perform all job duties in a safe and responsible manner
Proactively serve non-alcoholic beverages to customers
Notify your supervisor if you need assistance, require additional help, or observe suspicious activity
Ensure supplies are stocked as needed
Must be proficient in Microsoft applications
Ability to use small electronic hand held device to retrieve work assignments

Slot Attendant Resume Examples & Samples

Provides fast, friendly, professional and responsive customer service to guests and team members
Carries a bank of money, making change and payouts to guests
Keeps assigned working area clean and organized
Resolves service issues according to the service recovery toolbox
Knows and promotes current casino events and programs and can give guests directions to all casino areas
Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
O Must be at least 21 years of age

Slot Attendant Resume Examples & Samples

Responsible for being a gracious host to all guests and co-workers
Exchange currency for guest
Responsible for the monitoring of slot machine activity
Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights
Closely monitor customer needs by visibly circulating and interacting with patrons
Must be knowledgeable of all special events and promotions available to customers
Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers
Actively seeking out opportunities to service customers
Maintain cleanliness of slot floor including keeping chairs pushed in, disposing of cups, and any other light cleaning responsibilities to promote a positive player environment
Safeguard company assets
Must adhere to the company policies and procedures
Multitasking with several radio calls
Must have the ability to occasionally lift or move up to 50lbs

Slot Attendant Resume Examples & Samples

Ensuring all guest-related questions, problems, and requests for service are promptly handled and rectified in a professional, timely manner and in accordance to departmental standards
Handling the payment of all manual, hand-paid slot machine jackpots
Answering questions related to slot machines as well as general property information
Promoting features of the Slot Player’s Club and assist in slot promotions, as required
Signing up guests into the Slot Player’s Club
Investigating and resolving issues relating to bill validators and slot gaming vouchers, including troubleshooting of basic bill validator and ticket printer problems
Answering routine questions from co-workers
Leading completion of daily tasks within the department or work unit
Interacting with others when necessary to achieve desired outcomes
Providing professional representation at internal and external meetings and events
Demonstrating abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/ Business Ethics
Ensuring interactions with internal and external guests following the guidelines of the “Red Carpet Customer Service” Program
Adhering to all Corporate and local policies, procedures, and operating guidelines

Slot Attendant Resume Examples & Samples

Monitor performance of slot machines, activity, and conditions of casino slot areas, ensuring all slot machines are operable and identified for repair as necessary
Create a memorable experience by providing excellent guest service
Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back
Maintain the highest level of confidentiality
Verify jackpots, tickets, completes and signs slot payout forms
Ensures compliance to all federal currency transaction reporting regulations
Ability to count money and make change
A high school diploma or GED is preferred
Must obtain and maintain a Missouri Gaming Commission occupational license and TIPS certification
Must be able to work any assigned shift, including late nights, weekends and holidays

Bh Slot Attendant Resume Examples & Samples

Complete written department forms to document cash transactions, jackpot payouts, etc., in a legible manner, assists customers on a timely basis with requests for change
Promotes departmental and property-wide promotions with all Customers
Comply with policies and procedures required by the department and the company
Complete and document transactions according to procedures and maintain an accurate wallet
Leads by setting a positive example to all associates
Responsible for maintaining a consistent, regular attendance recordThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified

Slot Attendant Resume Examples & Samples

Monitors the operation of assigned slot machines and participates in payout of manual jackpots in accordance with policy
Maintain secure key controls at all times
Perform minor machine maintenance and reset machines with keys
Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies and procedures
Maintains the highest degree of confidentiality

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