Logistics Representative Resume Samples
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Logistics Representative Resume Samples
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GB
G Brakus
Gideon
Brakus
354 Hirthe Expressway
Los Angeles
CA
+1 (555) 804 0799
354 Hirthe Expressway
Los Angeles
CA
Phone
p
+1 (555) 804 0799
Experience
Experience
Houston, TX
Logistics Representative
Houston, TX
Crist, Emard and Bayer
Houston, TX
Logistics Representative
- Assists with any special projects as directed by manager
- Assists with implementation of work flow productivity improvements
- Maintenance of work areas in a neat, clean, and orderly manner to assure the safety of self and other colleagues
- Removing bottlenecks and obstacles to create a clear path for all logistics operations
- Performing quarterly inventories
- Effective utilization of systems that support and enhance logistics, (Transportation Management system, SAP, Voice Technology, Warehouse Management system, etc.)
- Assist other team members to balance the workload and provide consistent productivity
Boston, MA
Customer Logistics Representative
Boston, MA
Schneider-Kessler
Boston, MA
Customer Logistics Representative
- Works under the direction of management or the leadership of a senior member
- Assist in generation of reports (deduction, pricing, allocation, etc.) to be used as management tools within CLSC, identifying key focus areas
- Transactions are in areas including but not limited to: Pricing, Deduction Management, Sales Allocation, Returns, Chargebacks, credit memos, debits, invoicing
- Assist in indentifying and improving core business processes within the operating environment
- Works within own department and interfaces occasionally with other internal organizations on specific tasks/assignments
- Works as team member to support customer satisfaction
- Develops fundamental knowledge of logistics and partnership organizations across the company
present
Philadelphia, PA
Field Service Logistics Representative
Philadelphia, PA
Sipes, Gerlach and Goyette
present
Philadelphia, PA
Field Service Logistics Representative
present
- Order Entry/Return Authorization of spare parts related to service calls and provide support to the Field Service Engineers concerning Inventory Management
- Provide phone support to the North American Field Service Organization
- Create, audit, revise and process Field Service Reports
- Work with the department Expeditor to ensure shipment of backordered parts
- Contact customers related to outstanding product returns
- Process return requests for used product, warranty issues and repairs
- Creation of Service Repair Quotations
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Georgia State University
Bachelor’s Degree in Business
Skills
Skills
- Job Skills and Technical Knowledge
- Service orientation - ability to interact with internal and external customers
- Strong Verbal and Written Communication Skills
- Strong Computer/Software Skills
- Detail Oriented
- Proficient in Microsoft Office products
- Human Relations Skills
- 4 Performance Competencies
- Fostering Collaboration and Building Relationships
- Organization/Time Management Skills
15 Logistics Representative resume templates
Read our complete resume writing guides
1
Reverse Logistics Representative Resume Examples & Samples
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually) and correct any errors
- Provide customer service and support to
- Manage new process implementation and projects
- Provide necessary training to all parties
- Run reports as required from SAP P77
- Complete investigations
- Intermediate knowledge of Microsoft Excel, Word, Access, and Power Point is required
- Working Knowledge of FastAct (IA), NM1 and Intranet would be an asset
- Highly reliable, resourceful and motivated individual with positive attitude
- Strong interpersonal and leadership skills, able to foster effective working teams - Team player
- Working knowledge of SAP (P77) is a must
- Some knowledge of BRS and products an asset
- Knowledge of Bell products and services with emphasis on Bell Mobility
2
Logistics Representative Resume Examples & Samples
- Supply chain tracking/management inbound accountabilities include day to day work in: Monitoring and tracking of all inbound merchandise to Brooks Brothers facilities in the US. Includes import items, domestic items, fabric, supplies, etc…, Maintain all tracking systems data to actual supply chain actions giving near real time visibility to Brooks Brothers, Develop Supply Chain reports for own tracking purposes as well as for use by other Logistics areas, Notify appropriate internal and external parties of any issues/delays/etc.. for late product and Monitor global booking processes – moves, setup schedules, appointments, etc…
- TPM Systems accountabilities include day to day work on: Maintain, problem solve and update TPM systems to actual supply chain actions. This includes maintenance and problem solving of all system and partner interface issues as well as communication with all partners and providers, Work with DC and I.S. Depts on systems problem solving and develop processes to prevent future problems, Support special projects utilizing TPM as control/tracking system – i.e.., MTM orders, Train Vendors/Providers/Internal Users on TPM System, Password control and initial vendor setup in TPM, Password control and user setup in TPM, Liaison with DC Systems Support to TPM issues and Communicate future needs
- Special project support on an as needed basis
- 4 Performance Competencies
- Fostering Collaboration and Building Relationships
- Job Skills and Technical Knowledge
- Proactivity and Drive
3
Logistics Representative Resume Examples & Samples
- 6 years experience with DRT systems and software
- 6 years experience with DRT customers
- Proficient in a MS Windows environment
4
Customer Logistics Representative Resume Examples & Samples
- Bachelor's degree and/or equivalent experience, preferably in business or logistics. Will accept other degrees / colleges with appropriate experience to compensate. APICS or equivalent certification a plus
- 1-3 years experience with logistics, order management, customer service, operations, transportation or general business
- Skills and Complexity - Resolves issues with little or no direction from management. Excellent verbal and written communication skills needed to provide instructions to various groups with numerous inquiries. Strong sense of urgency needed to ensure responsiveness
- Ability to work in a collaborative environment and understand the supply chain concepts and teach / influence others. Strong analytical foundation for fact based decision-making. Ability to develop and implement process improvements. Oral presentation skills required
- Team Player - Participates on cross-functional teams. Supports peers to maintain workload balance and achieve team objectives. Works with other groups, such as Production Planning, Transportation, Distribution and other business units to build /
5
Customer Logistics Representative Resume Examples & Samples
- Process core CLSC F&A transactions efficiently, accurately, in a well controlled manner and within cycle time guidelines
- Transactions are in areas including but not limited to: Pricing, Deduction Management, Sales Allocation, Returns, Chargebacks, credit memos, debits, invoicing
- Assist in review and processing of all incoming deductions, from identification and classification to resolution relating to trade payments and KPI’s
- Initiate communication (current and pro-active) with appropriate staff to correct root causes, prevent re-occurrence and streamline processes
- Assist in generation of reports (deduction, pricing, allocation, etc.) to be used as management tools within CLSC, identifying key focus areas
- Assist in indentifying and improving core business processes within the operating environment
- Participate in presentations to customers in areas of expertise
- Serve as project team member as called upon by management
- Must have strong customer service skills
6
Logistics Representative Resume Examples & Samples
- The unloading of inbound shipments and assuring the accurate receipt of products, packing supplies, or sundry items into the warehouse and verifying the correct item, lot number, quantity, and condition of material
- The accurate placement of material into storage locations assuring the proper recording of the location is maintained
- The accurate, fast-paced, picking of customer orders assuring the correct item, lot number, and quantity are assembled to meet the customer order requirements
- The preparation of orders for shipment in a customer-friendly manner. This may include the accurate checking of each carton and the packing of material into boxes containers and pallets assuring the appropriate protection of our products and shipment modes are used to assure they are received by our customers according to our standards of care meeting our product and customer requirements
- Ability to follow departments SOPs
- Inventory counts according to established schedules and requirements
- Knowledge and application of Hazardous Materials Packing and shipping requirements
- Picking cold-chain orders in a refrigerated temperature environment of 360F to 460F
- Maintenance of work areas in a neat, clean, and orderly manner to assure the safety of self and other colleagues
- Active participation in Safety and EHS programs
- Effective utilization of systems that support and enhance logistics, (Transportation Management system, RCS, Voice Technology, Warehouse Management system, etc.)
- Willingness to work overtime as needed to complete daily business volume
- Assist other team members to balance the workload and provide consistent productivity
- Daily operation of MHE
- Perform stock/module replenishments
- Unloading of sorter lane verifying the indicated shipment mode is correct for the assigned pallet
- Good attendance and being on time are required
- Performs all duties as directed
7
Logistics Representative Resume Examples & Samples
- Ensures the related customs procedures are in place in order to process the imports and exports of Stryker products
- Prepares periodical reports regarding the products arrived at the customs and sends these reports to the department’s supervisor
- Informs the Sales Representatives with regard to the products existing in the customs
- Informs the involved departments with regard to the expiration of the temporary imports or exports’ conditions
- Records and maintains the technical service requests situation
- Support Logistics team with product delivery to customers, inventory assignment, demo equipment displacement in CEE region including Romania and product packaging when necessary
8
Customer Logistics Representative Resume Examples & Samples
- Process high volume of rebate claims, under time constraints and with a high degree of accuracy
- Review teammates’ rebate claims to check for errors in data entry or calculation
- Understand contract language and terms
- Collaborate cross-functionally with colleagues in Accounts Payable, Customer Service, and Finance
- Communicate with internal and external stakeholders, always maintaining customer focus
- Compile and maintain both physical and electronic files
- Ensure documentation SOPs are followed, per Bayer policy and government regulations
- Maintain tracking logs in Microsoft Excel
- Analyze team metrics, prepare KPI reporting, and identify process improvements
- Assist in other areas, as needed
- Proficiency in Microsoft Excel (Intermediate to Advanced skills preferred)
- Strong analytical, problem-solving, and organizational skills
- Ability to manage multiple deadlines and priorities
- High degree of flexibility to adapt to changing systems and demands
- Previous experience with SAP and/or Vistex a plus to have!
9
Logistics Representative Mid Level Resume Examples & Samples
- Experience with tactical SIGINT
- Experience with DRT systems and software
- Experience with DRT customers
10
Logistics Representative Resume Examples & Samples
- Assist with researching, identifying and resolving customer supply support system inventory discrepancies
- Identify and resolve system issues, and monitor logistics system performance
- Prepare required company reports
- Receive, ship, transport, store and issue classified material as per related procedures and processes
- The ideal candidate will have experience with Boeing systems (Compass Contract and GOLD (Government On-line Database
- Prior experience collaborating with Tinker AFB customers
11
Logistics Representative Resume Examples & Samples
- Researching, expediting & maintaining the PMI (AV8B Life Extension Overhaul) report
- Researching, expediting & maintaining the Readiness Team spreadsheet
- Researching and maintaining the DLA (Defense Logistics Agency) _FRC (Fleet Readiness Center) Inhibitor Worksheets
- Creating, producing, and maintaining the Part Number Requisition Matrix
- Provide expedited support and/or research at the request of the NAVSUP Planner or IWST
- Receiving and processing the DD250 reports received from Boeing
- Tracking the referral of Navy requisitions to ensure that transactions successfully transmit to TAV for fulfillment
- Any additional tasks assigned
12
Customer Logistics Representative Resume Examples & Samples
- Process customer orders, including the effective resolution of pricing and the prevention of pricing issues, product availability and other potential problems. Operate in conjunction with sales representatives, customers, brokers, and internal departments such as contract management, distribution, transportation and product supply. This applies to multiple functions served by the CLSC (customer logistics service center); consumer care, medical care (diabetes care and R&I) and pharmaceuticals
- Be proficient in all applicable systems currently utilized by the divisions and versions of SAP (U3P Legacy, P2R and U8P Legacy)
- Possess knowledge of the following systems: SAP and any associated upgrades with divisions; oracle business intelligence reporting and data analysis; Siebel on demand (sales rep demo orders processing system); Siebel onpremise (demographic and fulfillment for end users); Vistex contracting system; EDI (electronic data interchange) transaction sets (customer versus Bayer capabilities). Be able to understand different business nomenclature used by the direct retail, drug wholesaler, physician & hospital, scientific supply distributors as well as other customer categories including but not limited to managed care, federal government, buying groups, GPOs, etc
- Generate sales using VMI (vendor managed inventory) and CPFR (collaborative planning forecasting and replenishment) systems for multiple divisions with selected accounts to meet customer inventory and in stock requirements. Interface seasonal PBIs (promotional buy indices), IRI (information resources inc.) data, fan (flu/ cold/ respiratory illness activity notification) data and forecasting models to generate incremental sales. Requires experience in forecasting systems of neogrid, manugistics, agentrics, E3 and OBI related data base management programs
- Resolve customer deductions related to orders/order errors in a timely manner. Follow-up as appropriate with sales representatives, customers, and internal personnel to correct root causes and prevent reoccurrence along with all subsequent collections activities. Manage customer and sales organization relationships for assigned accounts. This includes responsibilities for facilitating effective resolution of customer issues, professionally handling various types of customer orders and requests, listening for and capturing customer feedback to utilize for improvement opportunities, utilizing systems to accurately track equipment records, and supporting all field team requests. Must have a complete understanding of customer requirements, proactive communication, resolution of issues, problem prevention, and goal alignment with the sales organization towards achieving customer focused goals
- Account management in conjunction with sales including all supply chain related activities; for example, generation of sales activities. This will require periodic travel with sales representatives for face- to-face meetings with accounts and participation on business teams
- Provide contract reviews, generate quotes, pricing reports, contract information, etc. update SAP equipment records with appropriate warranty, extended warranty, customer and corporate
- B.S./B.A. in business administration or a relevant discipline required or current internal Customer Logistics Service Center (CLSC) employee with relevant experience
- 2+ years of experience or work in several relevant internship programs
- Highly developed analytical skills and use of supporting software office (SAP is preferred)
- Individual must be highly skilled and experienced in dealing with multiple levels of internal and external personnel for Bayer HealthCare, external customers and third party entities. Interfacing with customer personnel in negotiating, developing joint business plans, sales plans and the settlement of disputes with buyers, rebuyers, accounts payable managers, and senior management involved in purchasing, retail store operations, contracting, warehousing, distribution and transportation
- Prefer demonstrated post graduate work towards an advanced degree or certification
- Ability to communicate verbally and written in Spanish preferred
13
Logistics Representative Resume Examples & Samples
- Assists with researching, identifying and resolving customer supply support system inventory discrepancies
- Investigates demand management, replenishment and electronic data systems
- Collaborates with company organizations to identify and resolve inventory issues
- Monitors logistics system performance
- Collects supply data and evaluates supply system procedures
- Coordinates and documents the movement of components through the repair cycle
- Manages field office resources and maintains company presence
- Prepares required company reports
- Cross utilization duties include insuring inventory parts availability, reviewing stock quantities, packaging and shipping, forklift movement of large aircraft parts and engines, and handling of HAZMAT materials
- Inventory control is managed through a database requiring competent computing skills and knowledge
- The ability to obtain and maintain a Yankee White level clearance post hire
- Experience supporting Very Important Person Special Air Mission (VIPSAM) aircraft
- Aircraft Supply Chain Support experience
14
Logistics Representative Resume Examples & Samples
- Maintain a high level of service to internal and external customers by minimizing custom clearance time, updating SAP regarding shipment changes effecting the estimated arrival time of merchandise, remaining current on international transportation and Customs regulations
- Complete data entry requirements for MES and SAP
- Prepare and collect the necessary documents needed to clear entries through Customs
- Coordinate shipments with Foreign Trade Zone operations
- Support duty drawback, Miscellaneous Trade Bill (MTB), First Sale and other duty savings programs
- Assist with return export orders
- Master’s degree and 0-2 years of experience, or Bachelor’s degree in Business, Logistics, or related field and 4+ years of experience in Product Supply, Logistics, Customer Service, Warehouse, or International Business
- Proficiency with Microsoft Office products (Word/Excel/PowerPoint/Access)
- Excellent communications skills (written and spoken)
- Process oriented, with strong analytical and problem solving skills
- Basic understanding of Duty Drawback, Foreign Trade Zone, First Sale programs
- Possess or pursuing Customs broker license
- Knowledge of multi-modal dangerous goods regulations (IMO, ICAO, DOT)
15
Senior Global Customer Logistics Representative Resume Examples & Samples
- Build a relationship with customers outside North America to enhance trust and collaboration; includes leading calls with the customer, creating and presenting Customer metrics, and sending service communications
- Act as primary contact for customer supply issue resolution with Mars Fishcare and Gregory Distribution
- Recognize and reconcile any potential order conflicts such as delivery/shipping delays or out of stock situations to ensure customer orders will deliver on time and complete
- Create Sales Orders from purchase orders, ensuring accuracy/integrity of all items listed on orders
- Edit and maintain customer information
- Provide accurate and timely documentation for export compliance
- Represent Global Customers at cross functional CMOS meetings to bring their voice to the Fishcare operations team. Participate in problem solving, and review for root cause and resolution
- Develop strong business relationships with internal and external customers (sales, 3PL, Customers)
- Recommend and implement changes in processes as needed to ensure that the daily objectives are met
- Submit reporting to the business each period for OTD and Case Fill Rate
- Planning – drive the Supply organization to meet the needs of the customer; right quantity, right time, right place
- Other duties, as assigned
- Navigates Complex Challenges
- Ability to work a flexible schedule to account for time zone differences, and work overtime as required
- Intermediate understanding of PC’s and Microsoft Office (Outlook, Excel and Word)
- Ability to work effectively in a team environment supporting others through coverage, problem solving, and day to day interaction
- Verbal and Written communication skills
- Ability to travel 10%
- Bachelor’s Degree, or equivalent experience
- Three or more years of experience in customer service
- Basic knowledge of logistics, transportation, warehousing, import/export areas
- Basic knowledge of inventory control and customer service
- Knowledge of Microsoft Dynamics NAV
- Experience working with a 3PL provider
- Ability to speak and/or read French is a plus
16
Logistics Representative Resume Examples & Samples
- Respond to internal and external customer inquiries and requests in an expeditious manner
- Maintain accurate account data through account maintenance system to assure application of internal and external customer requirements
- Performs a variety of office administrative activities, makes travel arrangements, and maintaining office supplies in support of sales effort
- Coordinates arrangements for special functions including meetings, entertainment, etc
- Prepares and distributes reports including quarterly, period expense, etc. per company policy
- Requires good organizational, administrative and communication skills
17
Logistics Representative Resume Examples & Samples
- The ideal candidate will have complete knowledge of the use and integration of logistic support systems (e.g., company/customer supply databases, inventory management regulations, supply support, export control, etc.)
- Must possess extensive technical expertise in the logistics support skill
- Must be proficient in the use of REDARS, PSDA, GOLD (Government On-line Database), TAV (Total Asset Visibility), CAVS (Commercial Asset Visibility System), Navy Publications and DOD Inventory Management procedures and regulations
- Must be able to develop and provide solutions to a wide variety of highly complex logistics and supply problems without assistance
- Interfaces directly with senior customer personnel as the primary technical contact on significant issues requiring multiple solutions and coordination across company and customer organizations
18
Customer Logistics Representative Resume Examples & Samples
- Manage customer accounts
- Review, analyze and process domestic customer orders into on-line order entry system
- Process customer orders changes or cancellations
- Handle customer inquiries
- Confirm inventory using the “Available to Promise” inventory system to meet customer requirements and assure on-time deliveries
- Accept orders within the credit limit for “low risk” customers
- Price orders according to Company pricing policies, including special discounts, extra charges and special prices that may need to be made by manual adjustments
- Evaluate and coordinate with Distribution Center and customer shipping schedules
- Communicate with customers on order disposition, completion status changes that occur continuously throughout the order process
- Expedite customer orders with a variety of manufacturing and traffic personnel, utilizing good judgment and a comprehensive knowledge of available internal resources to resolve challenges
- Redeploy available product to meet commitments to customers based on parameters established by the Finished Goods Department
- Investigate and resolve problems outside the scoop of warranty issues (i.e., loading/shipping/billing errors) to ensure customer requirements are satisfied
- Prepare necessary credit and debit memos
- Process returns under the standard thirty-day policy
- Maintain and update Customer Master with correct information
- Maintain and update customer special pricing in on-line order entry system
- Handle field sales office inquiries
- Meet with personnel of key distributors
19
Logistics Representative Resume Examples & Samples
- Researches, identifies and resolves multiple customers' supply support system inventory discrepancies
- Monitors logistics system performance. Solicits customer feedback and takes action to improve satisfaction with company services
- Reviews, aggregates and approves required company reports
- Regularly contributes to the development of new job practices, techniques, and standards
- Recognized as a job expert within the department/organization
- Develops solutions to complex problems that require ingenuity and innovation
- Ensures solutions are consistent with organization objectives
- Performs work with minimal direction and exercises considerable latitude in determining objectives and approaches to assignment
- Effects of decisions are long lasting and heavily influence the future course of the organization
- Serves as subject matter expert to management and special external spokesperson for the organization on major matters pertaining to its policies, plans, and objectives
- At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work
20
Logistics Representative Resume Examples & Samples
- Management of Material flow and warehousing Operations
- Material Management & Asset Visibility
- In-transit material where components are between locations but not yet recorded as received
- In-storage stocks where items are available from inventory
- Maintain records of product deliveries to customer facilities
- Establish re-order quantities for stock levels
- Maintain material flow accountability utilizing SAP software
- Analyzing and validating maintenance program projected and actual cost data and then recommend changes to ensure program requirements and alternate acquisition strategies are properly priced, phased, balanced, and executable
- Reviewing and analyzing funding execution status for all defense system maintenance programs
- Removing bottlenecks and obstacles to create a clear path for all logistics operations
- Preparing program briefings, technical reports, financial analysis, and meeting coordination
- Attend Program Management Reviews and assist program manager in preparing the minutes of the meetings
- Preparing technical reports/presentations/briefings using Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Adobe Acrobat software
- Gathering, coordinating, validating and submitting documentation required to execute contracting actions necessary to comply with the Procurement process
21
Customer Logistics Representative Resume Examples & Samples
- Position requires proficiency in all applicable systems currently utilized by the Divisions and versions of SAP (U3P legacy, P2R and U8P legacy). Knowledge of the following systems is required: - SAP and any associated upgrades with Divisions - Oracle Business Intelligence Reporting and Data Analysis - Siebel On Demand (Sales Rep Demo Orders Processing System) - Siebel OnPremise (Demographic and Fulfillment for end users) – Vistex Contracting System - EDI (Electronic Data Interchange) transaction sets (customer versus Bayer capabilities)
- Able to understand different business nomenclature used by the Direct Retail, Drug Wholesaler, Physician & Hospital, Scientific Supply Distributors as well as other customer categories including but not limited to Managed Care, Federal Government, Buying Groups, GPO’s, etc
- Resolution of customer deductions related to orders/order errors in a timely manner. Follow-up as appropriate with sales representatives, customers, and internal personnel to correct root causes and prevent reoccurrence along with all subsequent collections activities
- Management of customer and sales organization relationships for assigned accounts. This includes responsibilities for facilitating effective resolution of customer issues, professionally handling various types of customer orders and requests, listening for and capturing customer feedback to utilize for improvement opportunities, utilizing systems to accurately track equipment records, and supporting all field team requests. Must have a complete understanding of customer requirements, proactive communication, resolution of issues, problem prevention, and goal alignment with the sales organization towards achieving customer focused goals
- Account management in conjunction with Sales including all supply chain related activities; for example, generation of sales activities. This will require periodic travel with sales representatives for face-to-face meetings with accounts and participation on business teams. Includes providing Contract Reviews, Generate quotes, pricing reports, contract information, etc.. Update SAP equipment records with appropriate warranty, extended warranty, customer and corporate information as required
- Thorough understanding of Transportation and Distribution related concepts in carrier assignment and distribution or product supply chains and customer pipelines. A complete understanding of policies and procedures. Ability to recognize and optimize distribution channels that support KPI’s (Key Performance Indicators) and financial expenses. Candidate will be well versed in the Credit field of disciplines recognizing cost of terms, DSO (Days Sales Outstanding), and dispute resolution impact
- Responsible for answering and responding to customer inquiries, orders and issues for various inbound toll-free 800# including Pharma, Kogenate, and Medical Care and all associated Literature and programs supporting all Divisions
- Bachelor's Degree required within a relevant field of study OR current internal Customer Logistics Service Center employee with relevant experience
- 2+ years of experience or work in several relevant Internship programs if candidate is a current college student
- Highly developed analytical skills and use of supporting software – Office/SAP
- Individual must be highly skilled and experienced in dealing with multiple levels of Internal and External personnel for BHC, external Customers and Third Party entities. Interfacing with Customer personnel in negotiating, developing joint business plans, sales plans and the settlement of disputes with Buyers, ReBuyers, Accounts Payable Managers, and Senior Management involved in Purchasing, Retail Store Operations, Contracting, Warehousing, Distribution and Transportation
22
Logistics Representative Resume Examples & Samples
- Performs warehouse work related to receipt, shipment, storage, distribution or delivery of products and materials
- Loads, unloads, moves or stores items according to delivery or routing documents and manufacturer or company specifications
- Verifies items received against packing lists, documenting discrepancies and/or damages and resolving issues with shipper and/or transportation companies
- Maintains distribution records of serial number/lot numbers of incoming and outgoing merchandise according to regulatory requirements
- Quarantines, cleans, inspects and performs test measurements on returned items according to procedures, specifications and regulations
- Maintains products in a manner that is safe from damage, deterioration, decay, contamination or spoilage while it is being stored or shipped
- Coordinates and completes order fulfillment by preparing documents and outgoing shipments
- Affixes shipping and pertinent instructional labels on packed cartons and issues air bills to ensure timely delivery
- Monitors and maintains inventory control of merchandise and produces physical inventory product reports
- Operates equipment and handles materials properly, observing all safety and security procedures
- Researches and identifies suitable shipping containers to maximize product preservation, minimize costs and improve timeliness
- Maintains inventory of promotional materials
- Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all SOX and HIPAA requirements
- Adheres to safety regulations
- Assists with implementation of work flow productivity improvements
- Maintains a culture of accountability in area of responsibility
- Assists with any special projects as directed by manager
- One to two years work experience
- Ability to multi-task and to meet required deadlines
- Ability to use effective problem solving techniques
- Ability to make decisions while following company procedures
- Ability to be goal oriented and results focused
- Ability to use efficient time management skills
- Ability to develop effective relationships with management and associates
- Ability to communicate, both in writing & verbally, with others in a professional manner
- Ability to attend job related courses & seminars as required
- Ability to use office equipment that is relevant to job functions
- Strong Computer/Software Skills
- Strong Verbal and Written Communication Skills
- Organization/Time Management Skills
- Human Relations Skills
- Superior Customer Service Skills
- High Degree of Professionalism
- Ability to Lift 50 lbs
- Ability to bend, kneel, & reach without strain
- Ability to sit for long periods working on computer and/or using phone
23
Import Logistics Representative Resume Examples & Samples
- Provide operational support to Import Control Officer concerning the entry and admissibility of merchandise, its classification, valuation, and the payment of duties and fees assessed or collected by Customs
- Be the primary contact for merchandise imported by Bayer CropScience, LP
- Assist in the management of merchandise moving via truck/rail and work closely with carriers to ensure pickups are made timely without demurrage charges
- Prepare EPA notice of arrivals
- Provide timely transmission of required documents for entry to customs brokers
- Knowledge of EPA / FDA / USDA regulations
- General knowledge of production, warehousing, and transportation concepts
- Travel: 5%
- Advanced degree (MA/MS/MBA)
- Knowledge of international trade terminology (incoterms, letters of credit, etc)
- Knowledge of U.S. Customs and other regulatory agencies
- Open to potential relocation
24
Logistics Representative Resume Examples & Samples
- Perform routine clerical assignments in accordance with established procedures and under direction of CCM and outside sales professionals
- Operate office equipment (PC, copy/fax, phone, etc) in order to conduct assigned duties
- Complete correspondence, prepare bids/presentations, initiate pricing files, and perform rate comparisons to enable sales professionals to spend majority of time planning and participating in sales calls
- Plan customer events and entertainments to support sales
- Update customer information in corporate database and SFE
- Perform customer research to advance the sales process
- Run business objects reports, complete/process expense reports and maintain records for Customer Care Center at direction of Customer Care Manager
- Interact with customers over the phone and direct to appropriate resource (CSR, Sales, CCM) to insure customer requirements are met
- PC skills required (Windows, MS Office, Mainframe)
- Attention to detail and organizational skills required
- Service orientation - ability to interact with internal and external customers
25
Logistics Representative Resume Examples & Samples
- Previous experience with USMC or USN logistics systems
- V-22 Osprey experience
- Previous experience with GOLD inventory system
- Previous experience with Aircraft Modification Kits and TCTO
26
Logistics Representative Resume Examples & Samples
- Works on manufacturing logistics or global trade assignments with broadly defined objectives
- Solves straight-forward issues, challenges and problems within field of specialization
- Assignments are typically local or country-focused
- Typically 2-4 years relevant experience for entry to this level
- Requires general proficiency with tools, systems and procedures to accomplish job
27
Field Service Logistics Representative Resume Examples & Samples
- Provide phone support to the North American Field Service Organization
- Create, audit, revise and process Field Service Reports
- Process return requests for used product, warranty issues and repairs
- Contact customers related to outstanding product returns
- Order Entry of all parts/PM Kits required by the Service Engineers
- Order Entry/Return Authorization of spare parts related to service calls and provide support to the Field Service Engineers concerning Inventory Management
- Creation of Service Repair Quotations
- Work with the department Expeditor to ensure shipment of backordered parts
- Resolve any post repair issues related to the billing of the Field Service Report
- Familiarly with MS Word, MS Excel, and Lotus Notes
- High School Diploma is acceptable if coupled with 2+ year’s prior Customer Service/Call Center experience within B2B industry. Associates or Bachelors Degree preferred
- Ability to efficiently provide phone support to the North American Field Service Organization
- Efficient and professional handling of all orders with a sense of ownership to ensure that the customer receives a comprehensive & satisfactory order placement experience
- Order entry accuracy and sense of urgency are all key attributes
- Excellent verbal and written communication skills. High energy, reliability, creativity all desirable
- Prior experience with SAP business applications is helpful but not necessary
28
Logistics Representative Resume Examples & Samples
- Providing direct support and services to our customer within a field environment. Such direct support is primarily provided at non-Boeing facilities, e.g., customer bases/sites, other contractor facilities, remote operating locations or a combination of field locations
- In-house support from within Boeing sites is normally temporary in nature
- Permanent in-house positions are typically used to directly administer and support other field service personnel and/or customers
- Specific contract requirements will govern the type, extent, and criteria for the support and/or services to be provided
- Providing supply support sustainment services at customer or field locations
- Monitoring logistic systems performance
- Conducting research and providing logistical assistance to support operational objectives
- Assisting with researching, identifying and resolving customer supply support system inventory discrepancies
- Collaborates with company organizations to identify and resolve system issues
- Maintaining control of inventory in warehouse
- Performing quarterly inventories
- Preparing required company reports
- 5 to 8 years related experience
- Have TAV/WOW experience
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Clinical Trials Logistics Representative Resume Examples & Samples
- Maintain clinical trial details in our clinical trial database: Biostar
- Computer proficiency (Windows Excel, Windows Word, etc)
- World Courier system proficiency (WorldSTAR, BioSTAR, OpSTAR)- will train on our systems
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Customer Logistics Representative Resume Examples & Samples
- Provides support for day-to-day Logistics Operations which includes the areas of transportation, warehousing and imports under guidance of management or senior professionals with the group
- Responsible for timely and accurate order processing with frequent audit checks
- Fundamental knowledge of current distribution technologies, foreign and domestic laws and regulations
- Develops sufficient knowledge of system(s) and begins to understand the key integration areas between supply chain functions
- Develops a basic understanding and the ability to utilize various reporting tools; i.e. Business Warehouse to support job function
- Supports key assigned responsibilities within the group
- Works under the direction of management or the leadership of a senior member
- Develops an understanding of customers and products within assigned area
- Develops fundamental knowledge of logistics and partnership organizations across the company
- Works as team member to support customer satisfaction
- Develops an understanding of the organizational structure within the company
- Works within own department and interfaces occasionally with other internal organizations on specific tasks/assignments
- Recognizes and reports simple problems; does not deviate from standard operating procedures
- Demonstrates basic problem solving skills
- Performs routine assignments of limited scope and complexity with detailed procedures
- Non-routine actions require review by management
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Export Logistics Representative Resume Examples & Samples
- Export active ingredients (AIs), finished goods, intermediates, raw materials and packaging supplies to assigned Bayer CropScience global affiliates and third party customers
- Process inter-company business (ICB) and direct sales orders in SAP for CropScience, Environmental Science, Biologics, Seeds/Traits and Industrial Sales
- Maintain good working relationship with global partners and customers
- Interface with Production Planning as related to export product requirements
- Ensure shipments are in compliance with US and receiving country regulations
- Plan and schedule shipments (road/rail/ocean/air) with freight forwarders, warehouses and carriers
- Assist with export of R&D sample materials
- Process export orders and invoicing in SAP
- Coordinate with Accounting, Finance and Credit departments on tenders, letters of credit, etc
- Provide customer with Certificates of Analysis, Invoices and other documentation
- Serve as liaison between customer, freight forwarder, warehouse and carrier
- Bachelor's degree in Business, Logistics, or related field and 2+ years of experience, or M.B.A./Master's degree and 0-2 years, or 5+ years of experience in Supply Chain, International Logistics, Customer Service, Warehouse, or International Business
- Proficient in SAP processes
- Proficiency with Microsoft Office products (Word/Excel/PowerPoint)
- Basic accounting and math skills
- Willing and able to obtain certifications (Multi-modal shipping, FBI Background, APICS, etc.)
- Understanding of international trade terminology (incoterms, letters of credit, etc.)
- Understanding of multi-modal dangerous goods regulations (IMO, ICAO, DOT)
- Understanding of U.S. Customs and other regulatory agencies as related to exports
- In-depth knowledge of Canadian export regulations, Bayer production, warehousing, and transportation concepts
- Broad knowledge of Bayer production, warehousing, and transportation concepts
- Foreign language