Metrics & Reporting Analyst Resume Samples

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A Greenholt

Arch

Greenholt

94567 Gabriella Plains

Chicago

+1 (555) 339 4142

94567 Gabriella Plains

Chicago

Phone

p +1 (555) 339 4142

Experience Experience

New York, NY

Metrics & Reporting Analyst

New York, NY

Kohler and Sons

New York, NY

Metrics & Reporting Analyst

Create and manage dashboard reports for management review
Work in conjunction with Analytics team to develop and improve specific operational metrics
Analyze data and create information in the form of reports (ad hoc, standardized) to provide proactive and preventative support models across the Program
Assist in the identification, development, and evolution of KPIs
Provide regular management status updates and material
Provide report building expertise and support in the creation of performance monitoring mechanism
Provide day to day support and insight to the Metrics & Performance Mgmt. team, and reporting end users

Chicago, IL

IT Metrics & Reporting Analyst IT

Chicago, IL

Glover-Wunsch

Chicago, IL

IT Metrics & Reporting Analyst IT

Perform analysis and develops recommendations for continuous improvement opportunities
Excellent track record of establishing, maintaining and improving technology infrastructures through the use of Metrics and Key Performance Indicators
Provide increased focus on analytics and emphasize development of subject matter expertise within analyst teams
Oversees the compilation and analysis of operational and transactional data and creates high level reports of operational results, including trend analysis
Support process improvement projects and process deployments
Excellent awareness of different cultures and working practices across the regions
Identifies areas of opportunity and improvement within processes and tools based on reporting results and tool environment

present

Chicago, IL

Information Security Metrics & Reporting Analyst

Chicago, IL

Jacobson Group

present

Chicago, IL

Information Security Metrics & Reporting Analyst

present

Working knowledge of information security industry frameworks (i.e. NIST Cybersecurity Framework, FFIEC)
Design and implement a data quality management framework for information security metrics
For any non-Green metrics, request remedial action plans and work with service providers to ensure timeliness of responses
Information Security program developments, industry frameworks, best practices and changes in financial services sector that may impact reporting
Knowledge of regulatory environment as it applies to information security within financial services industry
Analyze the data to identify key issues, trends, and observations for the attention of management
Define schema in both Meta data (bladed nodes) and standard schema used in relational databases

Education Education

Bachelor’s Degree in Statistics

Indiana University

Bachelor’s Degree in Statistics

Skills Skills

Strong analytical ability
Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment
Highly proficient with MS Excel, Access, and PowerPoint
Highly organized and detail oriented
Our culture prepares you for a lifetime of learning and professional development
Self-motivated with the ability to prioritize and make independent decisions
Strong communication (written and verbal) and presentation skills
SQL knowledge
Ability to work under minimal supervision
Proven ability to multi-task

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Metrics Reporting Analyst Resume Examples & Samples

Execute operational tasks related to the production of global reports, including the Continuity of Business Monthly Operation Review and the CoB section of the CIO Council’s MOR, CoB-related metrics for Suppliers, and other regular reports
Interaction with other OTRM functions to ensure synchronization with various reports published on a regular basis
Analyze documentation, data, and metrics provided via the CoB data sources to identify risk, performance and quality issues, and significant variances and trends
Participate in enterprise-wide working group calls on risk or quality
Manipulate data stored in different databases in order to produce reports for senior management
Keep updated with Corporate Policies, Standards, and Guidelines
Demonstrate proficiency in the following areas: Security, IT and Operations metrics; Data integrity; Assessment and consultation; Business Process re-engineering; Executive presentation; and Communication
Bachelor's Degree or equivalent experience in IT or business
3-years of experience involving technology information security projects, especially in Operations and Technology control metrics
Demonstrates influencing skills in a decentralized environment
Technical proficiencies in MS Excel, PowerPoint, Access, Word, and SharePoint
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
Skill in the use of computers, preferably in a PC, Windows-based operating environment

Global Compliance Ops Metrics & Reporting Analyst Resume Examples & Samples

Execute the delivery of a wide variety of metrics and scorecard reports for the GCO Singapore organization within tight, clearly defined timelines
Review source feeds to determine root causes of data issues, obtain corrected data and determine action plan to correct issue going forward
Keep track of all data quality issues and provide feedback in order to improve the organizations’ metrics reporting process
Partner with the GCO Alert Operation team to document data issues and perform analysis of data requirements
Propose, develop and lead the implementation of quality improvement ideas designed to enhance the speed, efficiency and accuracy of the GCO Singapore metrics reporting process
Bachelor's Degree or Financial sector Middle Office tenure supporting a line of business
Strong ability to translate business requirements into systematic metrics reporting requirements
Superior Microsoft Excel skills are mandatory, including proficiency in the writing and use of macros
Capable of working with large data sources and ability to consolidate into concise, easy to understand charts/tables/graphs which can be used by senior management
Ability to identify issues, seek solutions and gain (near) consensus regarding problem / issue resolutions
Accuracy and a strong attention to detail is essential
Strong communication, influence and relationship building skills. Ability to work with line of business and colleagues in different regions
Aptitude for working under high pressure and to deliver the requested reports on time with 100% accuracy

IT Metrics & Reporting Analyst IT Resume Examples & Samples

Accountable for the production and reporting of all Global Hosting Services (GHS) operational metrics and reports
Responsible for providing guidance in the use of operational metrics, including key process indicators, quality metrics for tactical decision making and strategic planning
Ensures consistent and effective reports are provided in timely manner to key stakeholders
Identifies areas of opportunity and improvement within processes and tools based on reporting results and tool environment
Conduct ad-hoc analyses and reporting when requested
Strong analytical ability in supported core technologies for large user bases
Broad range of work, sometimes complex and non routine, in variety of environments
Maintain and complete compliance reports and post in appropriate repositories
Review compliance reports and identify opportunities for processes/procedural improvements
7 years experience in an Operational / Service Management role
5 years of proven experience and success in managing and deploying metrics across

Senior HR Metrics & Reporting Analyst Resume Examples & Samples

4+ years of Data Analysis, Business Intelligence and/or Reporting experience and Bachelor's Degree in Business Administration, Human Resources Management, Information Systems, Statistics, Finance, Applied Mathematics or related field; or, 2+ years of Data Analysis, Business Intelligence and/or Reporting experience and Master's Degree in Business Administration, Human Resources Management, Information Systems, Statistics, Finance, Applied Mathematics or related field and two years of data analysis, business intelligence and/or reporting experience
Intermediate to advanced proficiency in Microsoft Access is required
Demonstrated understanding of the type of workforce information used in a business environment and how the data are produced, consumed, and analyzed
2+ years of General Human Resource metrics and data knowledge
Experience working with SAP

Metrics & Reporting Analyst Resume Examples & Samples

Experience in vendor reporting technology and products E.g. QlikView; Business Intelligence tools such as Business Objects or Crystal Reports
Knowledge of database management tools
Any relational database tool
Business experience in metrics development, deployment and support
Business analysis and requirement gathering
Experience with large IT projects and/or program/project management
Excellent Excel, PowerPoint and SharePoint skills required
Proven ability to multi-task
3+ years of successful customer focused analytical experience
Business Intelligence background (Preferred)
Project management knowledge (Preferred)
Agile/SDLC knowledge
Some testing experience
Problem solving, risk assessment and lateral thinking ability
Ability to take sole ownership and responsibility of projects
Ability to prioritize workload in a fast-paced, task-intense environment
Work effectively with others towards achieving objectives
Communicate in a clear and concise manner both written and oral
Ability to communicate with both technical and business entities
Awareness of financial impact of design decisions
Report/documentation writing and presentation skills
Ability to work under pressure with minimal supervision
Willingness to work outside of normal working hours when necessary

Program Metrics & Reporting Analyst Resume Examples & Samples

Responsible for supporting the Program Director and Program Managers on key reporting needs
Maintain and enhance a reporting database for all Finance programs, including data on recruiting, performance, rotations, and placement. The Program Metrics & Reporting Analyst will be the owner of this database and will be responsible for reporting & analytics
Collaborate with Program Managers on data gathering, tracking, and analysis
Partner with Program Managers to communicate program analysis and trends with key program stake holders including Executive Sponsor, Senior Sponsors, Steering Committee, and rotation managers
Create and manage surveys to solicit feedback from the participants. Analyzing and summarizing the feedback, and providing recommendations for the future
Work with the broader team to maintain the US Finance Campus Program processes and policies
Manage all SharePoint content for Finance programs
Support Finance Program Director and Program Managers on additional projects as needed
Robust skills in Excel, Word, Power Point, & other Office applications
Proven analytical experience with developing, analyzing, & reporting information
Ability to synthesize information and extract themes and draw conclusions
Strong organizational and planning abilities; detail-oriented
Ability to effectively prioritize and execute tasks
Ability to multi-task and manage competing priorities
Strong ability to lead projects and lead a cross-functional team, where needed
Professional presence and interpersonal skills; ability to work in teams and help to support program participants
Self motivated, with high level of initiative
Robust verbal, written, and presentation skills required
SharePoint experience a plus
Knowledge of JPMC Finance organization a plus
Program Management experience a plus
1-2 years experience in a reporting and/or program management role

Metrics Reporting Analyst AML Resume Examples & Samples

Knowledge of Visual Basis required
High level of analytical skills and problem-solving is preferred
Excellent planning and organizational skills highly desirable
Knowledge of website and database development methodologies (Windows & LINUX)

Metrics Reporting Analyst Resume Examples & Samples

The successful candidate will be required to maintain production goals and quality standards while seeking to identify best practices
To be success in this role, the candidate must be experienced with report generation and presentation with Microsoft Excel in conjunction with Microsoft Power and InfoPath business productivity tools
Bachelor’s Degree and/or equivalent working experience
Demonstrative experience working with Microsoft SQL, Access, and SQL Management Studio required
Ability to contribute, support, and lead efforts to achieve department/ team goals, up to and including recommendations to changes in policy and procedures resulting from review findings, participate in leadership level meetings, and quality assurance review of analyst case work
Experience with Office Productivity and Process Automation

Global AML Operation Metrics & Reporting Analyst Resume Examples & Samples

Support metrics related project activities including documentation, review, testing, and providing subject matter expertise
Support change control processes and ensure analysis / follow-up for completion of open change requests including communications with partner groups, testing and implementation timelines
Support Global Head of AML Operations and leadership team with reporting needs, cross-workstream planning initiatives, and meeting materials and preparation
Support strategy to ensure intellectual capital is maintained and shared consistently via SharePoint and other mechanisms
Knowledge of Shared Services and AML a plus
Relationship management skills with the ability to handle conflict and negotiations
Directly affect the business by influencing strategic functional decisions through advice, counsel or provided services

Metrics & Reporting Analyst Resume Examples & Samples

Bring your past Metrics experience to help drive out the GRC metrics strategy, including capture, management, maintenance and reporting
Capture and articulate Metrics requirements to support the "measure" aspect of the Operating Model
Lead a Metrics working group to ensure stakeholder participation across GRC
Support methodology for incorporating Metrics into Operating Model reporting tool
Support the creation metrics dashboards and reports
Set up a metrics inventory and implement a change management process
Support the Metrics delivery and requirements of GRC in change programs
Provide regular management status updates and material

Information Security Metrics & Reporting Analyst Resume Examples & Samples

Interface with constituents to build strong collaborative partnerships
Able to utilize statistical packages; R, R Studio or Similar
Automate process and reports using scripting languages such as Python
Automate processes leveraging ODBC, TODBC, SQL, and other query languages
Define schema in both Meta data (bladed nodes) and standard schema used in relational databases
Design and implement a data quality management framework for information security metrics
Analyze the data to identify key issues, trends, and observations for the attention of management
For any non-Green metrics, request remedial action plans and work with service providers to ensure timeliness of responses
Support enhancements to the MIS that enables business and technology leaders to understand the state of health of the information security program
Information Security program developments, industry frameworks, best practices and changes in financial services sector that may impact reporting
Bachelor’s degree in Statistics, Mathematics, Computer Science, or related discipline; Master’s Degree preferred
Minimum 5 years’ experience designing, enhancing, implementing or working with data feeds, or producing information security metrics reports
Experience with SQL to extract, classify, and convert data
Knowledge in Python, C, or similar languages
Working knowledge of information security industry frameworks (i.e. NIST Cybersecurity Framework, FFIEC)
Knowledge in Linux and UNIX environments
Knowledge in JSON, BSON, ODBC
Knowledge of regulatory environment as it applies to information security within financial services industry
Experience with math packages: SAS, R, SPSS, etc
Expert level proficiency in one or more database and presentation tools (SQL, Access, PowerPoint, etc.)
Data Analysis – Information Security Metrics and Analytics

Talent Management Metrics & Reporting Analyst Resume Examples & Samples

Serve as functional lead for Talent Management reporting & analytics related initiatives ensuring alignment to strategy
Leverage data extraction tools and approaches to perform complex data analysis formulating meaningful insights in a comprehensive manner often in partnership with other internal analytics resources -- analyze data sets, assess data integrity, and provide meaningful insights that drive action / decisions
Produce / deliver recurring and non-recurring metrics & reporting products ensuring accuracy and on-time delivery – report creation and distribution, dashboard development and production, ad-hoc data requests, etc
Provide inputs to Enterprise HR Dashboard and common HR data repository
Define and operationalize new metrics & reporting products; enhance existing products as necessary
10 years of experience within a related role
Strategic thinker with solid analytical and quantitative skills, particularly in the context of dashboard/metrics and data analysis
Strong understanding of business objectives with ability to design reporting and analytic solutions that help drive business results
Thorough understanding of supporting information systems and technologies
Good interpersonal skills to collaborate, influence and consult with leadership, functional stakeholders and technical specialists
Proven experience leading small to medium sized projects
Proficient in MS Office applications such as Excel and PowerPoint with strong understanding of database structures and query tools
Strong knowledge and experience with Talent Management applications and data structures, preferably Taleo
Experience with Learning Management Systems and data structures, preferably Saba
Experience supporting data requirements within a highly compliance-driven environment
Experience supporting metrics & reporting needs for non-US / international entities
Experience within Aerospace & Defense industry

Metrics & Reporting Analyst Resume Examples & Samples

Proactively liaise with key stakeholders in Engineering, Operations, and Security to coordinate the timely delivery and formatting of metrics
Aggregate information from key operational stakeholder to produce enterprise views of data
Support Project Analysts in the collection and presentation of data points for tactical and strategic reporting requirements
Support Network Operations Center to aggregate data points for tactical and strategic reporting requirements
Support Information Assurance for tactical and strategic reporting requirements
Analyze data and create information in the form of reports (ad hoc, standardized) to provide proactive and preventative support models across the Program
Participate in establishing and improving metrics and Key Performance Indicators (KPIs) across the program
Aid in the continuous improvement of ITSM process/capability adoption, compliance, execution and supporting solutions
Participate in the timely and effective execution of IT Service Management measurement deliverables
Must be able to maintain composure under pressure, accurately assessing problem situations
Must work effectively in a fast-paced, team-based, Customer Service oriented environment
Expert level knowledge of MS Excel (Power Pivot, Charts)
Highly functional knowledge of MS Access and Power Point
Highly functional SQL or VBA scripting
Ability to work multiple projects and time sensitive tasks under pressure

Information Security Metrics & Reporting Analyst Resume Examples & Samples

Performance Management/Metric design
Experience with reporting and business intelligence tools such as Spotfire, Tableu, Platfora
Math/Statistical background
Requirements generation
Six Sigma Experience (Green Belt)
Six sigma Black Belt certification,
Data Mining Experience

Metrics & Reporting Analyst Resume Examples & Samples

Assist with the development operational/performance reports appropriate to the various PMO/Division Service processes
Interact with PMO and other teams to ensure data is accurate and the processes are being followed
Audit/analyze the information collected by the system to
Responsible about the development of business trend analysis and monitors key operating metrics
Provide support for operational and ad-hoc information as well as customized reports for specific audiences
Participation in departmental projects (focused on Continual Service Improvement) as needed
Bachelor degree or equivalent related work experience required (Industrial Engineering, is a plus)
At least 1-2 years of experience
Advanced English Level (B2)
Experience with data analysis or/and Project Management
Strong PC skills required (Excel, Access, PowerPoint, Word); strong Microsoft Excel Macro skills is a plus

Metrics Reporting Analyst Resume Examples & Samples

Perform deep-dive analysis and answer questions around metric variances
Develop processes and documentation to support best practices
Generate monthly initiative tracking reports
Perform ad-hoc analysis on an as-needed basis
Retrieve raw data from SAP and/or Longview databases
Transform raw data into meaningful, actionable metrics at the business unit level
Create summary metrics for distribution to the head of FinOps and GBS
Bachelor Degree in Computer Science and or Mathematics, or a related field
Strong interpersonal and communication skills and the ability to work on multiple projects with tight deadlines
Ability to take initiative, work independently, and exercise appropriate business judgment
Ability to suggest creative methods to enhance the effectiveness of processes and procedures
Comprehensive knowledge of Excel (V-Look Ups and Pivot Tables)

MYS Ctsm Kl-metrics Reporting Analyst Resume Examples & Samples

Creating and publishing reports on Performance Metrics for the purpose of enabling the AML Monitoring and Investigation Management Team and Compliance Stakeholders to
Monitor Hub performance against Targets,
Monitor and measure impact of changes against overall Objectives,
Analyse Trends and communicate promptly any potential risks
Highlight and escalate for Decision and Action where variances noted and are unexpected
One of the functions of the Regional Business Office is to ensure performance metrics are reported accurately in a timely manner and appropriately presented for management and stakeholder oversight of the Monitoring & Investigations Hubs
The Anti-Money Laundering (AML) Monitoring and Investigations function is required to ensure the senior management of Citi AML and its stakeholders are appropriately informed of the performance of the Hub and of any performance indicators on risk and control concerns that may arise during the course of the day-to-day operations of the M&I Regional and Country Hubs
Develop and maintain a report generation process in the form of Documents, Presentation Materials, Online Dashboards and other means of communication, which assist and support effective Monitoring by Compliance and other Business Stakeholders
Develop performance metrics, review for relevance and publish key performance indicators as per agreed schedule and frequency
Review the trending of KPIs and KRIs and any other Performance indicator metrics for both the KL Regional Hub and Country Hubs
Escalate and Investigate anomalies and trends to provide commentary to management and stakeholders reporting for better understanding
Perform regular reconciliation of any Regional Metrics reporting that is not sourced from the Book of Records to ensure alignment between Global and Regional Metrics for consistency
Clearly communicate and escalate any issues identified during the day-to-day performance of the job duties and follow through on resolution of any Change Request or Virtual Ticket raised
Evaluate impact of any issues identified and work with Metrics Manager and Team Lead to mitigate any risk associated with accuracy or timeliness of metrics reporting
Minimum 2 years working experience in an operations support area
Experience in a Financial Institution is preferred
Familiar with Microsoft office Tools such as Excel, Power Point, Word etc
Excellent Analytical ability with conceptual understanding of how metrics relate to processes
Familiarity with one or more Business Intelligence reporting Tool preferred
A Degree Holder, preferably in Finance, Business Admin/Management, Actuarial, Statistics, Mathematics or Computer Science or an equivalent qualification

Metrics & Reporting Analyst Resume Examples & Samples

Perform critical analysis on information consolidated from multiple sources, identify and resolve conflicts, and break down high-level information into detailed workable requirements
Work with Developers and Subject Matter Experts to understand the work effort for a requirement
Identify opportunities for process and tool improvements and drive those from concept to implementation
Expertise in MS Excel, powerpoint
Make Reports and Analyze them
Strong analytical skills required including a thorough understanding of how to interpret business needs and translate them in to application and operational requirement
Analyzing MIS report to provide feedback
Assist in designing templates/dashboards etc. and automation of reporting requirement
Acting as a point of escalation for all priority issues & provide effective solutions both within the team and also for all external customers within the Business
Proactively establish ways to improve existing reports/templates and dashboards
Support to the team for execution of assigned tasks
Knowledge in Analytical and reporting tools like tableau, qlikview is a plus

Metrics & Reporting Analyst Resume Examples & Samples

Bachelor's degree in Math, Finance, Information Systems, Business Administration, Human Resources, or closely related discipline AND
Two (2) years of experience with business metrics/performance analysis AND
Able to define report requirements
Strong organization, time and project management skills and multi-tasking abilities required
Work is mostly performed in a busy, non-smoking office
Location requires mobility in an office environment; each floor is accessible by elevator and internal staircase
Occasionally work may be performed in a mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
Must be able to frequently sit, stand and walk
Occasionally may be required to lift moderately heavy objects up to twenty-five (25) pounds during the course of the workday
Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or

Metrics & Reporting Analyst Resume Examples & Samples

Executes the Reporting of all KPI’s
Bachelor’s Degree in IT, Mathematics, Administration or related field required
Advanced Excel skills. (Dynamic tables, macros, etc.)
Able to handle large amount of data in excel or other data base program
Information Analysis
Related experience in Call Center or HRSS metrics desirable
Desirable Knowledge of Data Base program (Oracle, SQL, Power BI, etc.)
High English Proficiency (written and spoken), capable of delivering presentations in English. Other languages such as French, Portuguese are desirable
Capable to work in multiple projects successfully and simultaneously is desirable
Ability to understand and develop successfully partnerships with customers and peers
High Analytical and Problem-Solving skills
High Customer Service orientation
High Continuous Improvement orientation
Experience in Human Capital Management systems (Workday preferable), Customer Relationship Management systems (Microsoft Dynamics preferable) and Telephony Operation system (Avaya preferable)
Experience in Microsoft Office suite applications

Senior Information Technology Metrics & Reporting Analyst Resume Examples & Samples

Must have eleven or more years of experience conducting systems or data analysis using various data analysis and metrics tools
Must have experience with SAP Business Objects (Web Intelligence, Dashboards, Lumira, Analysis, etc.), Microsoft Power BI, SAS and/or other similar analytics tools
Bachelor’s or Master’s Degree in Information Technology, Computer Science, Engineering, or Business with a technical emphasis
Six Sigma/Lean Six Sigma Green or Black Belt certification
PMP or PM Certificate
Proficiency with Microsoft Office products, especially Excel (pivot tables, advanced data delivery)
11 or more years of customer/client service experience analyzing IT metrics to facilitate strategic, data driven decision making
3 or more years of working in IT Departments for an enterprise sized company
Experience working across relevant areas, developing the business and services to enhance customer satisfaction and productivity, managing risks and safety appropriately, developing and execute business plans, managing information, and providing exceptional service to internal and external customers
Experience interfacing and collaborating with peers, multiple management levels, and internal and external clients
Experience working with formal system life cycle development methodologies and other software development project management methodologies
Experience defining potential risk factors and operating within company policies and internal and external regulations

Reliability & Metrics Reporting Analyst Resume Examples & Samples

A minimum Bachelor or a Master degree is preferred, preferably in mathematics, statistics or computer science, Supply Chain or related discipline
A minimum of 2-4 years of relevant quantitative and qualitative research and analytics experience is required
A solid knowledge of statistical technique is required
Knowledge and experience in Worldwide End to End Supply Chain processes preferred
The ability to come up with solutions to loosely defined business problems by leveraging pattern detection over potentially large datasets
Strong programming skills (such as Hadoop MapReduce or other big data frameworks, Java), statistical modeling (like SAS or R). is preferred
An experience with BI tools such as Tableau is required
Proficiency in statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithms is required
In-depth industry/business knowledge is preferred
Project management experience, including scoping, planning, execution and resource management, is required. Project management certification, for example FPX, is preferred
Knowledge of Advanced Planning Systems (APS) and Enterprise Resource Planning (ERP) systems is preferred
Process Excellence/Green Belt Six Sigma tools, training and/or certification is desired

Metrics & Reporting Analyst Resume Examples & Samples

Facilitates the creation of key financial and performance metrics through executive dashboard and metric reports
Defines and builds scorecards and report results for purposes of understanding and optimizing ETO performance that is aligned with company strategy
Develops a common set of measures and reporting across ETO to connect and integrate key processes, systems, and performance indicators
Assess the present state of measurement and reporting and implements short-term changes and develops an evolving roadmap
Supports ad hoc and other unplanned analysis and reporting needs as determined by management priority and business changes
Coordinates with department resources to define or collect department-level metrics
Facilitates the selection of a metric tool(s)
Provide ongoing ownership and administrative leadership of metric tool(s)
Requires a Bachelor's degree in finance, statistics, business, information systems or a related field and 4+ years of experience with business analytics, statistical analysis with a financial services company, quantitative, financial, or marketing analysis on multiple large-scale data warehouses
Experience with executive report development
Experience with Microsoft Access, advanced features of Excel, SQL, Crystal Reports and Business Objects
Requires a considerable working knowledge of statistical analysis, metrics and reporting techniques, quantitative, financial, or marketing analysis on multiple large-scale data warehouses
Demonstrated knowledge compiling, merging, synthesizing, and filtering data
Strong analytical expertise in data mining and measurement reporting. Familiarity with project management practices
Ability to manage multiple projects and works well under deadline pressure
Strong interpersonal and oral communication/presentation skills
Ability to work effectively in dynamic, rapidly changing, team-based environment
Proven ability to function in a heavily matrixed environment
Solid creative thinking and problem solving skills
Proven ability to mine complex and non-intuitive data to identify root cause
Ability to translate business stakeholder needs and corporate requirements into meaningful metrics and data analysis
Ability to create order out of systems, data and information. Strong customer/client focus

Assistant VP-monitoring & Investigations Metrics Reporting Analyst Resume Examples & Samples

Source and prepare AML Metrics reporting for use in Operations and Governance forums
Enhance existing metrics, refine thresholds, and propose new metrics to measure AML performance and risks
Present proposals and findings of analysis to team members, stakeholders in a clear and succinct manner both orally and in writing
Test model factors, weights and thresholds
Write policies and guidance documents
Write methodology and procedure documents
3+ years of experience at large banks or consultancies producing metrics reports, or conducting statistical or situational analysis
Ability to learn new concepts quickly and adapt to shifting requirements and priorities
Ability to manage significant workload independently and effectively
Knowledge of SQL, or statistical package such as R, SPSS or SAS desired
CAMS, CFA, and/or FRM certification preferred

Metrics & Reporting Analyst Resume Examples & Samples

Providing key and strategic reporting to the business related to customer service KPIs - key customers are customer relations management, AC leadership, and customer relations department
Effectively manage daily, monthly, weekly and ad hoc reporting for AC
Monitor compliance to internal policies (credit issuance, export audit etc)
Coordinate and administer new hire training
Coordinate continuous improvement and education opportunities to create a world-class customer relations department
Other projects/problem resolution as time permits

Marketing Metrics & Reporting Analyst Resume Examples & Samples

Ability to effectively interface with Executives and cross-functional teams
Experience recognizing business problems and developing solutions
Ability to translate business requests into actionable deliverables
Proficient at using Excel pivot tables and functions. Understanding of MySQL is bonus but not essential
Aptitude for numbers and attention to detail
Experience working with or managing large data sets
Understanding of the strategic vision of the company
Solicit, drive, triage and prioritize business deliverables
Ownership of the delivery of all data needed to support reporting requirements
Evangelize the use of data based decision making & how it enables marketing and sales
Maintain subject matter expertise of tools and platforms used to support our metrics and reporting requirements (E.g. Domo Dashboard, )
Establish best practices and standardization
Ensure user training, access and security
Report monthly on progress of project milestones. Identify roadblocks or issues with project progress and work with Domo, AQ, or stakeholder to resolve

Metrics & Reporting Analyst Resume Examples & Samples

Work in conjunction with Analytics team to develop and improve specific operational metrics
Build and maintain subject matter expertise in the application of metrics and measurement to business process within specific domains
Provide ad-hoc reporting and analysis of data
Provide report building expertise and support in the creation of performance monitoring mechanism
Assist in the identification, development, and evolution of KPIs
Create and manage dashboard reports for management review
Bachelor?s degree or equivalent military experience
Demonstrated analytical skills and techniques
Experience dealing with large data sets (structured or unstructured)
Ability to interpret data to develop action plans to improve business processes
Ability to adapt to and be flexible with projects and deadlines
Passion for delivering a great customer experience at scale
Strong communication skills and the ability to build relationships with internal stakeholders
Impeccable judgment and comfort with ambiguity
Strong PC skills required (Excel, Access, PowerPoint, Word)
Competitive spirit with the ability to lead and motivate teams
Experience with metrics and reporting at a financial services company
Experience with Tableau, Power BI, or similar data visualization tools
Experience in interacting with databases using SQL

Real Estate & Facilities Management Metrics & Reporting Analyst Resume Examples & Samples

Responsible for converting big volumes of structured and unstructured data (real estate, construction and facility management) using analytical and programming solutions into actionable insights and business value, to be able to identify risks and ineffective activities
Build the programming and then regularly produce operational metrics by gathering data from various systems / groups and analyzing data for performance trends, exceptions and gaps in the underlying performance
Identify opportunities to extend or modify metrics program to ensure the metrics have the right focus and catch emerging issues, gaps, risks at all times
Develops and prepares easy to read data analysis dashboards for CRS Global Risk and Control team and provide supporting data content and trend information for verification and reviews
Respond to ad hoc requests for data and reports for the use of CRS Risk and Control teams
Systems may be mainly Citi systems used for Real Estate, Construction and Facility Management purposes, such as REALM (Real Estate and Lease Management System), CASP (Citi Approved Suppliers Program), ESourcing, P2P (Procure 2 Pay), FLS (Fire Life Safety) Online, TechFace and GIR (Global Incident Reporting). Financial analysis may get into the scope only at limited extent
Explore opportunities for and achieve database / tool enhancements and automations
Occasional assistance with technology changes, coordinate system related updates and issue resolutions

Metrics & Reporting Analyst Resume Examples & Samples

Advise and partner with the Sr. Operations Lead on the strategy for metrics development and management of the needs and requirements of key stakeholders
Provide day to day support and insight to the Metrics & Performance Mgmt. team, and reporting end users
Document report design and business requirements
Facilitate end users reporting workshops
Provide ongoing maintenance and iterations of existing reports based on user feedback, new business priorities or other business needs
Manage delivery of high quality outputs in a dynamic work environment with overlapping deadlines and tight time constraints
Support training and adoption of reporting capability
Degree educated (BA or BS) with 2 years + in a service delivery and/or business operations role
Highly Proficient in Tableau Desktop and data visualization best practices
Extensive background in producing various levels of metrics and reporting in Tableau Desktop with Tableau Server deployments
Proven design abilities for reports and scorecards in Tableau
Can serve as liaison between the business and technology counterparts responsible for building the data solution behind the Tableau report
Skilled in various reporting tools/mechanisms as well as a quick aptitude for learning new tools
Critical thinker willing to question solutions and strive for excellence in delivery
Strong communication skills, with the ability to clearly and concisely present issues and ideas
Management or technical consulting background
Knowledgeable of Oracle, PL/SQL and basic data modeling practices
Strong interpersonal and relationship building skills and ability to influence across the organization
Assertive with independent mind who operates with facts and pushes back with respect
Familiar with multiple business domains (Marketing, Product, Finance et al.) and comfortable engaging with various stakeholders including C-level executives

Financial Metrics & Reporting Analyst Resume Examples & Samples

Execute the financial metrics and reporting process framework and model
Support the collection, review and aggregation of financial data for reporting critical information into concise and meaningful reports for senior and executive management
Execute the production and distribution of weekly, monthly and ad hoc senior management reports and business review presentations
Support assessment of key metrics and reporting that will be developed and provide input into the development of meaningful measures
Partner with Financial Co-Pilots and Data & Insights (D&I) Team to ensure data availability and accuracy of information
5-10 years of experience in finance or economics specific roles
Undergraduate or Graduate degree in Finance or Economics required
Ability to create/build/operate (process, protocol, governance, system)
Strong analytical proficiencies to derive insights from large and complex sets of business data
Strong financial modeling skills required with a high level of proficiency in Excel
Strong proficiency with business analytics tools like Microsoft Power BI or equivalent
Outstanding organizational and follow up skills

Metrics & Reporting Analyst Resume Examples & Samples

3-5 years’ experience mining data, and developing reports using a variety of reporting software packages with a high aptitude for learning new reporting software packages
Analytical thinker and problem solver
Highly proficient with MS Excel, Access, and PowerPoint
Self-motivated with the ability to prioritize and make independent decisions
Excellent written and oral communication, and listening skills
Provide support for long-range and short-range Contact Center activities, real-time data reporting, system performance, and in the preparing of reports. Work with multiple sets of data sources and data reports. Maintain reports across multiple platforms including monitoring, and maintaining data in Excel and internal systems. Monitor call center results to identify and determine positive and negative performance trends to ensure attainment of goals and performance targets; and provide feedback to management
Compile, distribute, and analyze daily, weekly, and monthly call center performance reports
Recommend and develops new processes, reports and enhancements as required
Document and update processes; communicate enhancements and changes to others as necessary
Provide analytical support for database management (i.e. analyzing incoming data sources, etc.)
Review and analyzes phones reports and provides feedback to management
Generate and develop reports from Contact Center Manager software and disseminates appropriately
Report on schedule compliance and adherence, and recommend proposed schedule changes
Perform duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined here may be assigned as required