Relations Specialist Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the relations specialist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

B Lehner

Bennett

Lehner

294 Brooklyn Ports

Dallas

+1 (555) 276 4868

294 Brooklyn Ports

Dallas

Phone

p +1 (555) 276 4868

Experience Experience

Houston, TX

Team Relations Specialist

Houston, TX

Torp, Keeling and Harber

Houston, TX

Team Relations Specialist

Assists management and employees with performance management process
Assist with written and verbal corrective action while tracking performance information
Prepares detailed summary reports and make recommendations to management
Facilitates communication between employees, management, benefits and attorneys
Will perform other duties as assigned
Provide thoughtful advice and recommendations on all team member relations issues
Perform instructor-led and computer-based training

Philadelphia, PA

Partner Relations Specialist

Philadelphia, PA

Marquardt LLC

Philadelphia, PA

Partner Relations Specialist

Create & execute retention program for partners based on their individual performance
1-3 years in business development, sales, public relations, or partner management based role
Track, manage and support the Partner Relations Manager with ongoing communications with strategic partners, including Apple and Google
Identify areas of improvement to drive iHeartMedia’s performance
Create & maintain Partners Relationship Management
Performs other duties as assigned
Track and maintain a repository for all store support. Responsible for creating weekly performance reports

present

Boston, MA

Analyst Relations Specialist

Boston, MA

Gulgowski Group

present

Boston, MA

Analyst Relations Specialist

present

Provide assistance for strategic consulting sessions and analyst communications
Develop and execute AR market intelligence & product AR programs to educate the analyst community
Partner with the business development organization, assist in driving deals with analyst influence
Partner with Communications Team Leadership to develop and execute analyst strategy
Tracking engagements and assisting with monthly, quarterly and annual reports; prepare PPT to represent business impact of the program
Responsible for inbound and outbound analyst requests: handling inbound analyst requests in a timely and effective manner including surveys, inquiries, and requests to speak with customers. In this role you will own the fast paced coordination of setting up meetings (in-person, WebEx and phone), analyst advisory sessions and news/product briefings
Develop strategic relationships with HP’s community of analysts to build confidence in HP, our brand, our leaders and key strategic initiatives

Education Education

Bachelor’s Degree in Business

University of Pittsburgh

Bachelor’s Degree in Business

Skills Skills

Ability to demonstrate excellent judgment for company's best interest, strong situational analysis, and the ability to negotiate
Proactively communicate with and support stakeholders to meet deliverables
Resolve conflicts using strong inter-personal skills and grace under pressure
A drive to partner internally to build and deliver great content and assets, good judgment on quality of content and who would find it useful, ability to measure effectiveness of content
Execute on logistics with flawless attention to detail
Communicate a shared sense of urgency by always putting first things first
Prepare and coach stakeholders to success by providing feedback
Interface respectfully with some of the world’s most senior industry analysts
Project manage an extended cross functional team to deliver on analyst relations briefings, demos, events, lab days, and ranking reports

Create a Resume in Minutes

15 Relations Specialist resume templates

Read our complete resume writing guides

Regulatory & Internal Audit Relations Specialist Resume Examples & Samples

Experience in technology, technology risk
Aptitude for IT and strong understanding of technology concepts and terminology
Familiarity with relevant regulations to the financial services business and ability to translate regulatory requirements related to technology into tactical imperatives
Knowledge of operational risk constructs and industry standards/best practices
Strong analytical and problem solving skills with a proven track record of participating in the delivery of innovative solutions
Strong organizational skills and an ability to manage multiple demands and changing priorities. Detail oriented
Strong communication and interpersonal skills. Ability to work effectively with all levels of the organization
Ability to draft high quality written products, such as requirements documentation and project artifacts that are comprehensive and accurate
Industry Certification
Certified Internal Auditor (CIA)
Certified Information Systems Auditor (CISA)
Certified in Risk and Information Systems Control (CRISC)
Certified in the Governance of Enterprise IT (CGEIT)
Certified Information Systems Security Professional (CISSP)

Lead Rep Relations Specialist Resume Examples & Samples

Act as a liaison between all departments within TFA as well as Pershing's supervisors/managers
Make outbound calls to OSJs regarding changes & informational updates
Conduct follow up calls to reps regarding Margin items or other items received through the AWD queue requiring additional information or clarification
Researches, writes and process’s Letter of Indemnities to vendors
Demonstrates a Strong level of marketing initiatives, TFA products and software programs (Albridge, Synergy etc…)
Facilitates trade corrections with Pershing and take market action when appropriate
Identifies patterns of market timing and appropriate licensing for trades. Explains or assists reps in understanding breakpoints, order qualifiers (stop loss, stop limit, GTC, AOR etc…) and correct input of orders
Explains the benefits and features of qualified plans to the field force
Involved with correction processing for incorrect contribution years, amounts, RMDs and Conversions
Provides direction and training to TFA Representatives and their assistants
Serves as a second level contact for other team members in TFA programs
Involved with training reps in the navigation and tools offered within our TFA Website; NetX360; Synergy, Vision; AdvisorCentral; Albridge; AdvisorMail; Envestnet; MorningStar Advisor Workstation, trading platforms as well as other technology offered by TFA
Manages Account Programs, Qualified Accounts; Money Market Accounts, brokerage account check writing features, NTF, FundVest, WRL Payouts and products, etc)
Directs reps to product materials, websites or resources based on criteria discussed
Trouble shoots escalated issues for our TFA Reps with both companies
Demonstrates outstanding customer service skills with our internal and external customers
Works with management and other TFA departments in order to provide a better product or process to current and prospective reps
Career minded individual with excellent display of professionalism & interpersonal communication skills
Ability to successfully handle issues of a confidential and/or sensitive nature required
·FINRA Series 7 License
Extensive security industry knowledge (1 year minimum)
Excellent knowledge level of Broker Dealer Operations
Knowledge of trading, executions systems, routing of trades, order entry systems, overall market, all exchanges and back-office functions
Strong experience and knowledge level of ALL Trading functions & applications
Extensive knowledge of equity, fixed income and mutual fund markets & processes
Knowledge of company software and Internet navigation
Career minded individual with excellent display of professionalism & interpersonal
FINRA Series 24 License preferred
Life, Health and Variable Annuity License preferred
Supervisory skills preferred

Regulatory Relations Specialist Resume Examples & Samples

Oversees the submission of information requests for scheduled reviews and quarterly, monthly, and ad-hoc requests made by the regulators. Assists in tracking regulatory issues and managing documents responsive to regulatory requests, examination reports, and other supervisory correspondence
Assists in preparing periodic reporting on compliance regulatory commitments and the status of efforts to meet those commitments to senior management. Recommends and establishes efficiencies in coordinating with regulators and in the way information is provided to regulators and used for internal needs (e.g., regulatory calendar, summary / themes of regulatory requests, what sending to regulators, who interacting with regulators, what driving regulatory agenda and priorities)
Monitors status of open exam issues and takes appropriate action when needed
Escalates any matter including a potential or threatened legal or regulatory proceeding or investigation that involves a significant legal, regulatory, or reputation risk appropriately
Years of functional/professional experience: 3 - 5 years in regulatory compliance in Banking or Finance
Superior project management skills and the ability to coordinate compliance initiatives as required

Ccar Compliance Regulatory Relations Specialist Resume Examples & Samples

Collaborates with department manager to build strong relationships with the Bank's regulators; ensuring the facilitation of regulator's understanding of Bank's business strategy and compliance issues
Ensures that that the CCAR Program Manager is kept apprised of regulatory requests including both status and resolution
LI-RP1
3 + years in regulatory compliance in Banking or Finance. Previous experience at FDIC or FRB preferred
Good knowledge of banking rules and regulations (e.g., FDIC and Federal Reserve)
Collaborative and good at building and leveraging relationships

Ccar Senior Regulatory Relations Specialist Resume Examples & Samples

Build and maintain awareness of current and in-process regulatory requirements with likely impact to BancWest and the Bank. Understand and analyze
Assess, develop and maintain proper controls, documentation (related to BancWest regulatory and governance), and change management approach for impacted areas
Regulatory developments with eye toward communication of potential impacts to key stakeholders
Outlines BancWest document management strategy, including maintenance of a centralized repository of policies and other BancWest documents
Ensures that the CCAR Program Manager is kept apprised of regulatory requests including both status and resolution
Master’s/Advanced Degree preferred
7 + years of experience working for a regulatory agency, banking organization, or law firm handling banking regulatory matters
Superior communication and presentation skills
Strong project management skills and the ability to coordinate initiatives to resolve regulatory findings as required

Analyst Relations Specialist Resume Examples & Samples

General industry analyst knowledge base and confidence to recommend HP solutions to clients and press
Driving thought leadership for HP
Positive assessments and coverage for HP and its businesses
Leverage of analysts insights as trusted advisors for HP executives
Report to Director of Corporate AR
Support HP Enterprise Group’s Analyst Relations team in coordinating briefings, inquiries and consulting days
Support HP Enterprise Group Analyst Relations team by developing briefing materials
Work with teams to coordinate responses to research and inbound analyst inquiries
Support analyst relationship programs with key HP executives
Update and maintain data within internal Analyst Relations CRM solution
Develop strategic relationships with HP’s community of analysts to build confidence in HP, our brand, our leaders and key strategic initiatives
Support AR priorities and guidelines for the company
Provide support for pan-HP analyst relations metrics program
Provide assistance for strategic consulting sessions and analyst communications
Provide updates to team on important analyst reports/feedback (synthesize info into most salient points)
Support PR and marketing with analyst participation in programs as required

Research Broker Relations Specialist Resume Examples & Samples

Minimum of 5 to 10 years of experience in a research/content distribution or research sales oriented role required
Possession of Research related contacts at a senior level a must
Strong interpersonal skills and the proven ability to effectively prospect and build lasting relationships
Basic/working knowledge of distribution technology a must
Project management and product development skills a must

Senior Regulatory Relations Specialist Resume Examples & Samples

Collaborates with department manager to build strong relationships with all applicable regulators; ensuring the facilitation of regulator's understanding of the holding company and Bank's business strategy and regulatory issues
Tracks and monitors regulatory issues and the status of open exam/inspection issues at all levels
Oversees the submission of information requests for scheduled reviews and quarterly, monthly, and ad-hoc requests made by the regulators
Prepares periodic reporting for the Board and senior management regarding regulatory commitments and recommendations
Recommends efficiencies in coordinating with regulators and in the way information is provided to regulators and used for internal needs (e.g. regulatory calendar, summary/themes of regulatory requests, what's sent to regulatory, who interacts with regulator, what's driving regulatory agenda and priorities)
Assists in the coordination of regulatory activities related to BNPP's aggregated operations
Escalates any matter including a potential or threatened legal or regulatory proceeding or investigation that involves a significant legal, regulatory, or reputation risk as appropriate
Ensures that the Regulatory Relations Officer is kept apprised of regulatory requests including both status and resolution
May manage a team of regulatory officers
Bachelor’s Degree in Business Administration or related field required
7 - 10 years experience working for a regulatory agency, banking organization, or law firm hadling banking regulatory matters
2 or more years of leadership/management experience preferred
Superior knowledge of banking rules and regulations (e.g., FDIC and Federal Reserve)
Stong project management skills and the ability to coordinate initiatives to resolve regulatory findings as required
Strong skills related to tracking and inventorying numerous documents

Partner Relations Specialist Resume Examples & Samples

2+ years with relevant work experience in a client facing capacity
Experience collaborating with a sales team
Active listener capable of managing escalating issues
Excellent verbal and written communication skill set
Strong analytic acumen
Creative & Curious Solution Finder
Work collaboratively with iHeartMedia sales team and our clients
Implement regular client assessment surveys
Analyze & evaluate client ROI metrics
Identify areas of improvement to drive iHeartMedia’s performance
Ensure proper execution of interactive marketing campaigns
Consult vertically within organizations from C-Suite to Customer Service Representatives
Collaborate with departments and coordinate internal communication effectively and efficiently

Donor Relations Specialist Resume Examples & Samples

Must be able to see and hear
Must be able to speak clearly
Must be able to lift at least 20 lbs
Coordinate a donor-centered approach to cultivation and stewardship with the intent of retaining and increasing philanthropic support of the YMCA
Support the association’s financial development efforts under the direction of the Senior Development Director and the Development Team
Maximize association capabilities and opportunities to further the mission of the YMCA of Western North Carolina through development efforts and campaign design
Capitalize on the centers’ capabilities and resources to grow the association’s philanthropic revenue streams particularly revolving around membership, community, volunteer and staff giving
Partner with leadership, staff, and volunteers to facilitate and motivate their fundraising efforts
Utilize appropriate technologies to orchestrate donor prospecting, recruiting, and renewal endeavors
Coordinate, execute, and evaluate donor touch points and customized solicitation strategies
Analyze cycles of giving, association need, and donor preference or history to time solicitations for best outcomes
Maintain ongoing, year-round relationships with donors and potential donors and help them fulfill their philanthropic goals through the YMCA
Promote the association’s program and membership cross pollination strategies by serving as a navigator for donors
Cultivate a cause-driven culture that continually embraces the spirit of cooperation, team work, and problem-solving
Coordinate and support the recruitment, training, and fostering of volunteers and staff involved in financial development efforts. Provide resources to volunteers and staff to support their philanthropic success
Work with the Senior Development Director and related staff in the development and implementation of marketing and communication strategies and tools that promote the Y’s mission, programs, and case for support
Support efforts of the CEO, Senior Development Director, association leadership, and Board members to cultivate major annual and planned gifts and to steward those donors
Assist in departmental projects such as proposal development and events as needed

Corporate Retailer Relations Specialist Resume Examples & Samples

ELCA-Mall Management
Plan and implement marketing programs for ELCA-Mall and support decision making with update in SIOP meeting
Contribute to boost up awareness and sales growth for ELCA-Mall with various ways such as develop and distribute the monthly ELCA-Mall newsletter to employees
Analyze sales trends and check inventory transfer every week
2 years of relevant work experience in retail business

Lender Relations Specialist Resume Examples & Samples

Effectively and professionally process high volume filings and manage and prioritize a high volume of internal and external inquiries via email and phone
Interact daily with customers, including internal teams - primarily the Customer Account Management Group (CAMG), as well as external parties, including Lending Institutions, Escrow and Title Agents, and other third-party real estate service providers. These parties may include real estate service providers assisting our customers in their property refinance or sale
Prepare and submit title recordings to third parties
Proactively manage all workflow queues and case load
Communicate effectively to manage customer objections to resolution
Become a recordings expert by answering questions and advising and troubleshooting recordings issues
Become an expert in Fannie Mae, FHA/HUD and other third party requirements related to solar energy systems
Drive other projects as required or as business needs change
2+ years of experience in a customer facing, project management role (or similar)
Excellent problem solving, project management skills and analytical skills
Familiarity with real estate terms and processes
Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office
Advanced keyboard skills
Mature, calm, collaborative and positive demeanor
Excellent written and verbal communication skills required
Regular, reliable and predictable performance required

Campus Relations Specialist Resume Examples & Samples

Compile a repository of relevant campus events/sponsorships that will meet the talent needs of our respective business units
Manage and sign up for campus relations/recruiting events in the local market, including booth presence, materials, etc., ensuring there are sufficient employees in attendance across key business units
Represent the company effectively when on campus, at both formal recruiting events (e.g., career fairs, information sessions, interviews) and non-recruiting events (e.g., resume workshops, advisory council meetings)
Provide support to the Campus Relations staff, hiring managers, and prospective candidates
Enter data for candidate management, applicant tracking, and Campus relations/recruiting systems
Support the onboarding and training of interns
Partner with business lines to create a unified, consistent campus relations/recruitment approach
Provide support to the summer internship programs in the region (high school and college), including training documents, manager timelines, and leader presentations to ensure interns have a positive experience
Assist in communicating the campus relations efforts and activities to internal employees
1+ years of relevant campus relations/recruitment, human resources, or equivalent work experience

Broker Relations Specialist Resume Examples & Samples

Acts as a telephonic resource for insurance agents to resolve any issues they are dealing with such as customers’ ability to access health care
Develop community relationships that enhance our agent / agency partnerships
Ensure agents / agencies work compliantly with WellMed at all times; works cross - functionally with marketing and operation departments
Identify new business partners, agent or community - based opportunities
At least an intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint)
Bachelor’s Degree in Advertising, Marketing, or a related field
Previous health care experience

Utility Relations Specialist, Interconnection Resume Examples & Samples

Manage approximately 15 utility relationships, and maintain a database of contact information
Produce weekly and monthly utility reports including volume forecasting, utility company Permission to Operate (PTO) timelines, and other monthly metrics/stats
Ensuring that all jobs in Utility–Final Permit Submitted status are noted within a 7 day Service Level Objective (SLO)
Drive weekly reporting on regional breakdown of aging jobs awaiting Conditional Approval and PTO
Drive weekly reporting on regional breakdown of jobs held in restrictive sub statuses (Installation Pending Approval, Inspection Awaiting Approval, Utility Submittal Pending)
Perform monthly reporting on regional breakdown of administrative issues faced by the utility team for the policy team
Make monthly utility calls or meetings to engage their assigned utilities on issues, trends in corrections, forecasts, and process improvements
Host bi-weekly roundtable discussions for utility team management on regional updates and issues and with processors on each team to identify utility issues
Analyze utility processes and scrub restrictive job statuses for efficiency and push for improvements, standardization and/or automation
Mentor team members that work on assigned utilities
Stay informed on all program changes and updates and develop and maintain process guides for assigned utilities
Answer questions from a variety of departments regarding the utilities process and requirements
Communicate new utility processes/requirements to all affected internal parties and ensure that they are integrated seamlessly into our internal SolarCity processes
Proven Utility Department experience and a strong understanding of utility department processes
Demonstrated continuous improvement mindset
Exceptional interpersonal skills to communicate and influence change
Highly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, DocuSign and Internet browsers including an ability to learn new software
Exhibit a high level of discretion and professionalism in all communications, including dealing with outside companies
Strong problem solving skills and highly independent
Detailed and process oriented, extremely organized, and able to manage shifting priorities and work within tight deadlines
Ability to work well with others in a collaborative team environment
Must be able to successfully pass a pre-employment criminal screen. Additional pre-employment driving and drug screens may be required based on job responsibilities

Community & Influencer Relations Specialist Resume Examples & Samples

Oversee community management across Logitech social channels to translate social sentiment/listening into creative content and ideas. Input to ongoing editorial calendar of content
Support the Global Communications & Social Media team with managing and analyzing global social media channels and tools. Constantly explore and evaluate new social platform, tools, services and vendors
Partner closely with the global communications team and agency to improve content and influencer plans based on social listening and insights/data
Help manage the company’s influencer relations programs through actions including but not limited to identifying potential influencers, keeping track of our communications with them over time, reporting on their responses and highlighting wins
Integrate cross-functionally with Global teams - Brand, Creative, Media, Ecomm/Web, to name a few - ensuring consistent, effective content activation and community development
Become an evangelist for global social tools and support worldwide adoption with training, education and ongoing support across global and regional teams
Negotiate deals and understand agreements between influencers and Logitech, working closely with Legal to ensure proper execution of contracts and activations
Be a social media/influencer relations evangelist for company
3 - 5 years hands on experience in social media, community management, and influencer relations, in a dynamic, fast-paced environment required
Knowledge across social listening and experience in pulling reporting, measuring campaign performance and analyzing metrics to support overall social and influencer strategy
Experience in executing campaigns and utilizing multiple social platforms to build awareness, engage new and existing customers and increase conversion via site, etailers and other potential points of purchase
Excellent communication, writing, project management, presentation, cross-functional collaboration and relationship building skills are critical
Strong working knowledge of and experience with social media management tools, such as social monitoring and publishing/CMS platforms (i.e., Sprinklr) and social listening and SOV dashboards (i.e., Crimson Hexagon)
Ability to work consistently and urgently in fast-paced environment
Deep familiarity of and passion for social media communities and influencer relations approaches, with a keen eye towards innovation
Driven by working with smart colleagues who love to achieve big things and have fun while doing it

Underpayment Resolutions Payor Relations Specialist Resume Examples & Samples

Communication - communicates clearly and concisely, verbally and in writing
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
At least two years of business office, healthcare and/or collections experience required
Provider Relations experience a plus
Must be proficient in excel and managed care terminology

Employee & Workforce Relations Specialist Resume Examples & Samples

Conducts investigations and manage cases for people-related issues such as: performance management, disciplinary issues, performance management, and other investigations as assigned; ensures compliance and consistency in the execution of Employee Relations cases
Partners with ER Managers in conducting investigations; researches policies and practices, creates and gathers documentation, makes recommendations and implements resolutions when applicable
Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with BMS policies, practices and legal considerations
Consults with and coaches managers and people leaders on employee relations issues spanning all levels; provides advice and guidance on HR practices and policy
Develops effective relationships with the business to promote good employee relations across the organization - interacting with HR Business Partners, and other HR functions to ensure a high level of employee satisfaction & engagement
Maintains strict confidentiality throughout conversations and investigations; manages highly confidential human resources information and exercises sound judgment in handling or working with confidential data and situations
Ensures that the Company operates within current and local employment law to maintain its reputation as a good employer, and participates in the identification of employee relations trends and practices
Working knowledge of Customer Service software applications (i.e., telephony, case management)
A minimum of 3 years’ experience in HR Operations or HR Shared Services environment
Experience in employee relations, ER procedures and processes
Employment law familiarity
Project management experience and/or qualifications
Experience in program and process design
Advanced working knowledge of Microsoft Office (MS Word, PowerPoint, Excel, Outlook, etc.)
Proficiency or fluency in Spanish
May be required to work off-shift hours to support investigations at operations with multi-shift environments
1603928

Partner Relations Specialist Resume Examples & Samples

Track, manage and support the Partner Relations Manager with ongoing communications with strategic partners, including Apple and Google
Work directly with product management, community, marketing, public relations, home entertainment and theatrical teams to track worldwide release dates and promotional events in a master calendar
Coordinate with cross-functional teams to create, track and prepare assets, product overviews and pitch presentations
Track and maintain a repository for all store support. Responsible for creating weekly performance reports
Knowledge capture of new platform hardware/software announcements, best practice documents and competitive publisher snapshots

Corporate Relations Specialist Resume Examples & Samples

Extensive proficiency with Word and Excel
Knowledge of interactive web databases and database management
Multitasking, time management, and ability to work with frequent interruptions
Impeccable attention to detail
Ability to be goal oriented, plan ahead and prioritize a heavy work load
Willingness to take charge of assignments to completion
Ability to work with minimal supervision and be extremely responsible and dependable
Capable of maintaining high level of confidentiality
Must have a professional appearance, mature attitude, positive and pleasant demeanor, and be capable of making good decisions
Must be able to work well in a dynamic team environment
Able to manage student interns
Fundraising software
Related professional writing experience

Bank Campus Relations Specialist / Recruiter Resume Examples & Samples

Develop and execute early identification programs, where possible, and continue to develop relationships with targeted candidates
Follow up with targeted candidates
Ensure continuous improvement by recommending changes to the Campus Relations team
Participate in steering committee meetings with internal employees that unify our campus relations efforts
Process event/program invoices, checks, expense reimbursement, and all other expense reporting for the Campus Relations team
MS Office - Word, Excel, and PowerPoint, Outlook

Patient Family Relations Specialist Resume Examples & Samples

Manages a timely investigation and response to all patient concerns/complaints/grievances for clinical service areas including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families and providers to enhance patient/family-centered care and ensure common goals. Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety and minimize the risk of adversarial outcomes
Provide consultation for professional staff and hospital with regard to disclosure in collaboration with Risk Management
Responds to requests for intervention to assist in managing difficult patient/family situations. Collaborates with clinical service area management and administrative leadership, frontline staff or other hospital services to provide real-time support and/or improvement strategies to reach effective resolution. Accessible by pager during Family Center’s hours of operations
Documents information regarding patient and/or staff concerns and requests in department database and disseminates data to appropriate leadership staff for quality assurance purposes. Generates specific reports to highlight clinical service areas’ opportunities for improvement efforts, including progress, obstacles and trends in compliment/complaint data. Reviews data to identify trends in collaboration with clinical and administrative leadership in order to develop strategies to improve quality and satisfaction and reduce risk and liability. Utilizes data management system to meet regulatory requirements for CMS, DPH and JCAH for complaint management and resolution process
Drafts formal responses on behalf of senior clinical and administrative leadership (including the CEO, COO, CMO and CNO) in writing to patients and families to compassionately relay regret for their perceived poor experience and inform them of how their feedback is being utilized to implement beneficial practice changes. Meet regulatory compliance requirements for CMS 42 CFR 482.13 for investigating and responding to most informal grievances in 7 days
Conducts rounds with patients/families in assigned clinical areas to obtain preemptive feedback regarding the inpatient hospital experience
Proactively monitors trends in patient/family concerns/complaints to identify systematic, process, or cultural barriers to the delivery of patient/family-centered care. Seeks opportunities for appropriate patient participation in the development of institutional improvement strategies
Assists with the development and implementation of service improvement initiatives (organizational and area-specific) within clinical service area
Develops appropriate resolutions with Risk Management staff to effectively manage patient incidents and prevent adversarial outcomes
Provides training/education in clinical service areas and throughout the institution on effective tools for establishing interpersonal connections with patients and families. Identifies opportunities for staff education and facilitates competency learning of clinicians, administrative management and staff in customer service improvement. Connects patients and families with appropriate hospital services and resources (i.e. social work, interpreter services, chaplaincy, library services etc.)
Educates and markets the Center for Patients and Families services to leadership and frontline staff; including patient consultation and intervention, compliment/complaint facilitation, written responses, amenity services, staff training and patient satisfaction and project improvement support
Provides coverage for other service lines as needed to cover vacations, evening and weekend shifts
Maintains department service standards with particular attentions to staff teamwork, communication, cultural respect, and time/priority management
Requires ability to advocate for patients and families in a complex clinical environment
Requires excellent interpersonal skills with individuals in crisis
Requires skills in working with teams to achieve goals
Requires excellent negotiation skills in a diverse and multicultural environment
Requires high level of sensitivity to confidential information
Requires excellent verbal, written and presentation skills; ability to effectively communicate with all levels of the organization (senior management and physician leadership to front-line staff)
Requires superior organizational skills, with ability to function independently and effectively in a changing environment, develop timelines and meet deadlines, prioritize multiple projects, and manage time effectively
Requires experience working with data and databases
Physical activity includes frequent walking, periodic assistance with escorting patients in wheelchairs, carrying of patient belongings and training materials
5 years of experience in customer service development, training and implementation
Excellent Communication required

Alumni Relations Specialist Resume Examples & Samples

Strong working knowledge of all Microsoft Office programs
Must have strong interpersonal, speaking, and writing skills; strong sense of teamwork; strong organizational skills coupled with energetic self-motivation; the ability to work with minimal supervision in a fast-paced environment
The ability to work nights/weekends, as needed
The ability to manage multi-faceted projects and take ownership of multiple, high-level projects simultaneously
The ability and confidence to manage all phases of event planning to completion, including but not limited to: negotiate event contracts, manage guest lists and oversee vendors
Self-starter. High energy. Friendly. Professional

External Relations Specialist Resume Examples & Samples

Identifies and creates opportunities to favorably position the Institute and promote awareness to potential students, employers and practicum sponsors
Stays informed about trends in the analytics and data science space rapidly evolving to meet the needs of organizations seeking to infuse analytics into enterprise-wide decision making. Continually updates and enriches awareness via professional involvement in analytics professional and educational organizations, conference attendance, and a robust network with industry, government and academic contacts
Develops a market-focused external communications plan that promotes the program, its innovative practicum experience, and its graduates by creating a communications plan that effectively addresses the informational needs of organizations using or seeking to integrate analytics into their strategic efforts, that will potentially hire graduates of the program, compete to have their proposed practicum projects accepted, or may be seeking other avenues to partner with the Institute. The Institute currently maintains an extremely informative web site, and seeks to increase and improve its social media outreach efforts
Participates in the activities of appropriate professional organizations, establishing relationships with staff in comparable institutions to participate in information exchange and garner best practices
Arranges university and corporate visits to the Institute, both off and on-campus. Prepare itineraries and briefing materials for Institute guests including continued hosting of companies, government entities, university administrators and faculty, and international government representatives on campus. This will require the position incumbent to demonstrate an understanding of the needs of a variety of constituents, be comfortable arranging visits to the Institute, and work with Institute staff to prepare meeting agenda and schedules, and information for attendees. A number of organizations request that Institute faculty and/or staff visit their organizations, and this position will manage and facilitate arrangements to travel to these locations, independently or in the company of Institute faculty and staff, to meet and explore opportunities to work together with potential Institute partners
Works with the Director to develop and implement measures for evaluating the effectiveness of outreach activities which track progress, analyze results, and benchmark against peers, etc
Demonstrates proficiency in all relevant online and offline communications channels
Aligns outreach strategy with Institute goals and budget, and will work directly with the Institute Director and Associate Director to establish priorities and make choices in the creation of an aspirational outreach strategy based on a clear understanding of the Institute’s desired direction, short- and long-term needs, and available financial resources
Plans and coordinates events (e.g. workshops, conferences) for academic, professional, and industry organizations, both events hosted at the Institute’s site, or to sponsorship of external meetings, conferences, or conventions. Strategic decisions to host or sponsor an event are made based on opportunities that reinforce the Institute’s reputation as the leader in analytics education, and/or provide an avenue to recruit potential employers, practicum sponsors, and applicants
Travels to meetings, conferences, and recruiting venues to represent the Institute locally, nationally and internationally
Participates in a wide range of recruiting activities, including recruitment of potential employers, practicum sponsors and students. S/he serves as a member of the Institute’s Admissions Committee and on Institute search committees for new staff hires
Serves as a liaison to industry advisors
Provides student and/or team coaching
Ability to connect and professionally interact with senior-level university and business executives in person, by telephone, and online
Complete and thorough fluency at an advanced level with digital technologies for communication, collaborative work, and social media
Exacting editorial skills in both print and digital media
Experience organizing meetings and events for both small and large groups
Experience handling sensitive and confidential information
Ability to organize and manage multiple priorities simultaneously in a fast-paced environment
Detail-oriented and dedicated to meeting deadlines with a passion for excellence
Enthusiasm for working in a data-driven, high-performing organization
Commitment to continuous improvement and innovation
Strong teamwork skills based on extensive experience working in teams, both in leadership and supporting roles
Able to work independently and self manage
Ability to conduct oneself with the highest level of professionalism with a strong customer service orientation

Account Relations Specialist Resume Examples & Samples

Collects and documents business processes from internal teams to Apply analysis and independent judgment to internal business processes and the implementation of processes at vendor sites
Leads the implementation of new processes at vendor locations by working with Account Management team on implementations, changes to business practices and revamp of current strategic initiatives
Acts as an empowered liaison between account management and internal business partners such as Operations Support Specialists (OSS), Quality Assurance (QA) in executing on strategic initiatives
Communicates and reports project status via written and verbal reports to Account Managers, Vendors, and internal business partners
Develops processes for account management to achieve corporate deliverables, i.e. implementations, cost reductions, CMS and State Agency compliance requirements, new process requirements, etc
Makes independent decision to ensure processes, tools and system access vendors provide compliant day to day operations that bring quality and value to the total enterprise
Represents Account Management team in various work groups/committees as assigned
Drives the implementation of best practices for improved performance on CAHPS surveys and Customer Experience
Required A Bachelor's Degree in Business, Finance or related field
Required Other 4 years experience handling escalated call center issues may substitute for degree
Required 4+ years of experience in Handling service issues in a call center environment
Required 1+ year of experience in vendor management
Preferred 2+ years of experience in overall managed care
Advanced Ability to work in a fast paced environment with changing priorities
Advanced Ability to effectively present information and respond to questions from peers and management
Intermediate Other Solid understanding of managed care, vendor provider agreements and the delegation process
Intermediate Other Proven background in call center operations to manage, implement and optimize services by vendors within customer service environment
Intermediate Other Ability to remain calm under pressure
Intermediate Other Demonstrated aptitude and experience for managing processes across functional teams
Required Intermediate Microsoft PowerPoint

Spanish Bilingual Panel Relations Specialist Resume Examples & Samples

Primary customer service contact, addressing household concerns, answering questions and ensuring long-term and accurate usage of equipment
Uses recruitment resources effectively and is able to present full disclosure of participation guidelines to panelists
Fluency in English and Spanish Required

Panel Relations Specialist Spanish Bilingual Resume Examples & Samples

Meets outbound and inbound call metrics
Investigates and resolves proprietary system generated panelist performance issues
Fluent in both Spanish/English languages
Excellent organizational skills and ability to meet deadlines
MS Office Suite experience (Word, Excel and Outlook)

CEO Relations Specialist Resume Examples & Samples

Coordinating office activities and scheduling, developing and recommending Department procedures and systems to ensure smooth office operations
Works closely and effectively with the CEO to keep him well informed of upcoming public commitments and responsibilities, and keeping him updated on any relevant issues, events and/or initiatives
Building relationships that are crucial to the success of the organization, and managing a variety of special projects/missions for the CEO office relating to all company departments and teams
Acting as a relationship manager for the CEO office and help in arranging meetings, receiving guests, developing meeting minutes and following up on any outcomes or decisions taken
Drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company and coordinating with the company’s PR department and Internal Communications on any related matters
Minimum 3 years of experience in public relations, events management or related field
Bachelor Degree in related field
Solid crisis management experience
Excellent organisation skills and the ability to carry out a number of tasks at the same time
Excellent writing and oral skills in both Arabic and English
Computer Literacy knowledge (Microsoft). Advanced skills in Power Point & Excel

Appraiser Relations Specialist Resume Examples & Samples

High School Diploma or equivalent; College degree is preferred
3 or more years experience working for an Appraisal Management Company, a financial institution’s internal residential Appraisal or Underwriting department, a residential appraisal company and/or a corporate or government entity with an emphasis on residential appraisal, real estate or vendor management
Currently licensed as a Residential Real Estate Appraiser is preferred
Familiarity with the various appraisal report forms that are used by the appraisal industry in support of the residential mortgage lending industry
Working knowledge of residential appraisal methodology, secondary market expectations and FHA appraisal guidelines is preferred
Residential appraisal, review experience and/or a role with similar responsibilities is preferred
Working knowledge of a highly automated appraisal ordering, tracking and follow up process is preferred
Must be detail orientated and able to work with minimal supervision
Ability to prioritize workload and handle multiple tasks simultaneously
Basic computer skills (Word, Outlook & Excel), internet search skills, math skills and the ability to operate standard office equipment
Ability to successfully interact with a variety of individuals
Ability to work flexible hours and weekends when the workload dictates

Broker Relations Specialist Resume Examples & Samples

Demonstrates regular, reliable and predictable attendance
Facilitates setting up appointments, trainings, informational sessions, and in-person meetings with account team members and broker community partners
Assists in answering basic inquiries and resolving issues from broker agent community to ensure consistent and reliable operational results
Assists in broker engagement efforts, including coordinating and tracking educational opportunities, setting up on-site trainings and webinars, and assisting in community events
Uses reporting to track and monitor trends in sales, marketing, and broker activities
Through data tracking, identifies opportunities within the broker community to support and shape potential new business; implements these opportunities as required primarily through outreach to the broker agent community via the telephone
Serves as an interface between the department and the broker agent community
May attend broker training and community events as needed
Strong verbal, written and presentation communication skills
Outstanding interpersonal, influencing and telephonic skills
Ability to process a high volume of calls in a pleasant, polite, and cheerful manner
Ability to build and maintain solid relationships within broker community
Analytical skills and ability to use these skills to provide value-added feedback
Proficiency with computers and MS Office, e-mail, Internet applications and sales tracking tools
Ability to quickly learn other business software and new systems required

Relations Specialist Resume Examples & Samples

Excellent communicator who is highly presentable with experience in successful liaison with NHS accounts (their equivalents in Scotland, Wales and Northern Ireland) and the relevant bodies in Ireland and demonstrates knowledge, understanding and experience with the NHS (and their equivalents in Scotland, Wales and Northern Ireland) and the relevant bodies in Ireland, Homecare and the UK Market
Proven track record in maintaining and growing relationships, both internally and externally, and success in managing projects to implementation from a commercial perspective
Demonstrates experience of negotiation, contract management and relationship management
Demonstrates financial awareness, organizational, strong presentation and negotiation skills and skills for developing solutions to a variety of complex problems and are results orientated
Knowledge and understanding of pharmaceutical distribution
Strong administrative organization and able to deliver to required deadlines
Demonstrates good decision making skills and ability to communicate those decisions
Ability to articulate complex information and data both verbally & in writing with senior internal and external personnel
IT literate – able to generate advanced level analysis, written reports, presentations and spreadsheets
Understanding of industry principles, concepts practices and standards
Educated at least to “A level” or equivalent standard
Full UK Driving License
Domestic travel and overnight stays will be required

Player Relations Specialist, New World Resume Examples & Samples

Develop a deep understanding of our players, their needs
Gain mastery of New World’s gameplay and lore knowledge
Engage with players daily in our forums, on Reddit and social media
Manage moderation for the game and the game forums
Identify opportunities for team contributions to the public discourse around the game
Offer coaching and consulting to game teams, stepping in as requested to manage key conversations or emergency engagement
Evangelize internally our Player Relation engagement philosophy and guidelines at AGS
Administer internal engagement training, including reward programs for exemplary engagement
Create weekly reports that actively impact on the studio decision-making and priority setting
Compile accurate patch notes written in human and relatable terms, explaining the rationale behind the changes
Core Gamer, preference for MMOs or Survival Crafting
5+ years of experience in a community management or PR role in gaming
Proven track record of excellent written communication
Literate in game design and game development
Experience with tracking player sentiment with analytics and reporting
Media PR
Extensive MMO Guild Leadership

Senior Audience Relations Specialist Germany Resume Examples & Samples

Positioning MEE-focused spokespeople and senior executives to increase visibility and influence
Playing a significant role in winning the hearts and minds of MEE employees, motivating them to embrace SAP values and objectives
Running a partner communications approach to demonstrate the power of the SAP ecosystem
Engaging with employees, partners, influencers and media through all communication channels, in particular through social media
Engaging, building and maintaining a strong network of trusted relationships with relevant regional stakeholders
Defining communications activities against key communications objectives, strategies, and programs and managing budgets
Developing and managing internal collaterals. This includes writing local and regional focused stories, briefings or key executive communications as well as contributing to internal communications channels and local social media channels
Working closely with the global and regional communications teams to ensure consistency of messaging
Providing counsel and support for executive communication, e.g. on strategy
University degree in Journalism, Communication sciences or related studies
Outstanding communications skills (in German and English languages)
Solid understanding of SAP software and services and ability to grasp and interpret complex information for clear and concise communication with a range of audiences
Strong interpersonal and teamwork skills, including excellent customer-orientation, and the ability to deal professionally with individuals at all levels, both internally and externally
A proven ability to balance multiple priorities while remaining organized in a fast paced environment
Flexibility including ability and willingness to build on existing knowledge
Self-starter with a high degree of confidence and self-motivation
Minimum 5 to 8 years of experience
Project leadership
Supporting organizational change
Experience of working across cultures

Panel Relations Specialist TAM Resume Examples & Samples

Collects and analyzes data, providing feedback to panelists
Works with support departments as needed to resolve panelist issues
Outbound and inbound call experience

Bank Campus Relations Specialist Resume Examples & Samples

Build a pipeline and follow up with qualified candidates for internship opportunities
Manage campus relations/recruiting events in the local market, including booth presence, materials, etc., ensuring there are sufficient employees in attendance across key business units　
Represent the company effectively when on campus, at both formal recruiting events (e.g., career fairs, information sessions, interviews) and non-recruiting events (e.g., resume workshops, advisory council meetings)　
Participate in steering committee meetings with internal employees that unify our campus relations efforts 　
Develop and execute early identification recruiting programs, where possible, and continue to develop relationships with targeted candidates　
Capture data for candidate management, applicant tracking, and Campus relations/recruiting systems　
Train and support the on-boarding of interns　
Provide support to the summer internship programs in the region (high school and college), including training documents, manager timelines, and leader presentations to ensure interns have a positive experience　
Partner with business lines to create a unified, consistent campus relations/recruitment approach　
Assist in communicating the campus relations efforts and activities to internal employees　
Compile a repository of relevant campus events/sponsorships that will meet the talent needs of our respective business units　
Ability to work independently and proactively
Experience with customer relationship management (CRM) database systems

Labour Relations Specialist Resume Examples & Samples

Individuals who provides advice, counsel and leadership on employee and unions/works council relations
Advises management on legal/labour law/regulatory issues and risk management. Includes those who lead Labour Relations teams, and/or the operations for such teams
Signals flaws in approaches, methods, procedures and processes and suggests improvements
Communicates with direct colleagues and the business about data gathering and analysis
Contributes to project as a team member
Maintains complete compliance and reporting for the manufacturing facility
Maintains conducive labour relations and government liaisoning
Degree in HR from an accredited university or college with more than 5 years of experience in Human Resources
At least 2 to 3 years extensively in labour relations and compliance area
Ability to work independently. Strong problem solving skills
Keep abreast on the labour and compliance implement effectively in the manufacturing facility
Educate key stakeholders on the updates

Msla-provider Network Relations Specialist Resume Examples & Samples

Serve as a centralized point of contact for providers and connects providers to the appropriate parties for resolution to concerns
Collaborates with providers and groups to develop, execute and monitor performance to include the initiation and execution of improvement plans to improve outcomes
Intermediate level of proficiency in Microsoft Excel

Patient Relations Specialist Resume Examples & Samples

Facilitates a seemless Managed Care referral and appeals process for members. Collaborates with managed care staff, patients, physicians and other MPD departments to resolve issues related to Managed Care referrals and appeals to avoid delays in patient care. Works with Utilization Management Department and other staff to resolve complex referral issues from members or providers. Demonstrate effective problem solving skills in addressing patient and physician concerns and or complaints. Provide special attention to ensure good member and provider relations for managed care referrals. Collects needed additional clinical information, prepare case file, obtain medical director decision and prepare and send required member, health plan and physician correspondence and documentation s needed. Ensures timeliness of managed care appeals resolution and meets health plan turnaround times for routine and urgent issues. Maintains database and logs of referral and appeals issues and their resolution, clearly documents issues and contacts made in required databases and reports patters of these issues and their resolution
Advocate for Patient Concerns. Listens to patient concerns and compliments, logs, reviews and investigates information and triages concerns as appropriate to other MPD departments. Works with physicians, medical director to resolve quality of care complaints. Process all grievances received from members and health plans and forward all member-received grievances to health plan for managed care patients Determine and resolve any outstanding member services issues upon receipt of complaint. Serves as a resource for member services for escalated difficult patient concerns. Enters required information in required database, collect needed additional clinical information, prepare case file, obtain medical director decision and prepare and send required member, health plan and physician correspondence and documentation. Maintain appropriate files. Prepare and submit documentation for cases requiring review by an outside reviewer and/or by MPN’s Quality Improvement Committee (QIC). Complete all required tasks within timeframes established by health plan
Wellness and Outreach Coordinator: Contact patients with diabetes and other chronic conditions who are due for recommended services Provide telephonic support services to help patients receive recommended care Provide disease-specific education and information about referral and support services to patients managing various chronic health conditions. Encourage compliance with physician orders and treatment regimens. Maintain database of required program information for all patients. Document patient interactions and intervention activities. Contact patients with diabetes, other chronic conditions and patients who are due for specific preventive screenings to remind and encourage them to obtain the appropriate services
Handle Special Projects and Other Duties as Assigned. Under direction of the Director of Quality, coordinate special projects as assigned. Collaborate with staff and other departments as needed to complete projects and duties
Excellent oral and written communications skills with ability to instill confidence through a calm patient demeanor and a professional appearance and demeanor
Strong analytical, problem solving and organizational skills
Experience with MS Office, including Word, Excel and Access
Knowledge and ability to maintain confidentiality and comply with all regulatory privacy requirements, including the Health Insurance Portability and Accountability Act (HIPAA)
Collaborate professionally with others
Strong customer service and conflict resolution skills with the ability to work successfully with wide variety of internal and external customers to achieve desired outcomes
Ability to effectively communicate both positive and negative outcomes

Associate Relations Specialist Resume Examples & Samples

Provides world-class customer service in response to questions regarding policy, corrective action and other HR-related topics
Leads fact-finding investigations to include interviewing of involved parties, reviewing documentation, compiling and maintaining appropriate notes, and assisting in identifying options for resolution
Creates chronological history of relevant issues
Ensures that employment laws and Dollar Tree policies and procedures are applied fairly and consistently
Provides counseling, trains and advises management on a variety of associate relations matters such as attendance, corrective action and general performance and conduct related matters to improve performance and overall associate relations
Assists in the company’s defense of EEOC charges, employee lawsuits, unemployment hearings, including gathering files, reports and required details
Assist with customer relations
4-year degree in HR or a related field or equivalent work related experience
3 + years of experience in the area of employee relations (Experience in a retail environment preferred)

Payor Relations Specialist Resume Examples & Samples

Requires a Registered Nurse or Licensed Vocational Nurse/ Licensed Practical Nurse
At least two (2) years of direct experience in third party reimbursement
Insurance knowledge and experience along with superior customer service and interpersonal skills. Liaison or medical marketing experience would be a plus
Require flexibility, results orientation and the ability to work under time deadlines

Dealer Relations Specialist Resume Examples & Samples

Maintains banks strong relationships through on-going customer contact, quality customer service and superior product knowledge
Analyzes new dealers, approves, and executes dealer operating agreements
Visits dealers routinely, provides product and promotional support, and maintains relationship. Analyzes dealer performance and reacts accordingly
Completes periodic assessments and issues escalation/terminations
Demonstrated strong interpersonal skills
Demonstrated strong sales skills
Knowledge of consumer lending products
Must have proficient verbal and written communication skills
Proficient in use of Microsoft Office programs

Dealer Relations Specialist Resume Examples & Samples

Maintains banks strong relationships through on-going customer contact, quality customer service and superior product knowledge
Analyzes new dealers, approves, and executes dealer operating agreements
Visits dealers routinely, provides product and promotional support, and maintains relationship. Analyzes dealer performance and reacts accordingly
Completes periodic assessments and issues escalation/terminations
Demonstrated strong interpersonal skills
Demonstrated strong sales skills
Knowledge of consumer lending products
Must have proficient verbal and written communication skills

External Relations Specialist Resume Examples & Samples

5+ years experience in Public Relations
5+ years experience demonstrating strong writing skills
5+ years experience media relations skills working with reporters
Proven track record in delivering media results

Associate Relations Specialist Resume Examples & Samples

Ensures the effective delivery of HR transactions for the assigned associates and leadership teams through the HR Services Center. Interacts with HR specialists as required
Responsible for the delivery of Field HR services to assigned location associates and leadership teams, including new hire orientation, selection/de-selection, performance management, associate relations, communication planning, talent assessment (both new hires and current associates), coaching and facilitation
Partners with GOMs/DSMs to drive effective workforce planning including planning and forecasting talent needs. Participates in candidate sourcing, assessment and selection as appropriate
Develops effective relationships with business partners and supports their needs in a manner consistent with overall Company and functional objectives. Coaches and counsels front-line managers on tactical issues and sensitive associate relations issues. Assists in the coaching and development of local leadership
Promotes positive associate relations by visiting Company facilities, conducting Associate Relations Reviews, and monitoring Facility Health Indicator tools
Understands employee population and how HR can provide value added services. Ensures the effective implementation of HR plans, projects and programs to positively impact the results of their assigned locations,
Supports HR functional excellence, both locally and across organizational boundaries. Supports the performance of the facility via training, coaching, and development
Coordinates and conducts effective training programs as directed
Participates as a key member on Local Business Team as assigned. Supports and promotes the Company’s Diversity initiatives at assigned facility/facilities and ensures compliance
Provides facility-level support regarding the Company’s compensation and benefits practices
Maintains effective labor relations in union facilities through relationship management. Helps the GOM
May support various locations over the phone
Assist in assigned project work
Understands and demonstrates Essendants' Core Values
Ability to demonstrate discretion and business ethics
Ability to operate with integrity and fairness; with ability to uphold USI Code of Conduct
Two to three years of experience in a fast-paced, plant-location human resources environment required; five years of experience preferred

Partner Relations Specialist Resume Examples & Samples

Support the Alternative Lead Generation & Partner Relations Senior Manager on communicating to partners & review our partners to drive them better
Create & maintain Partners Relationship Management
Create & execute retention program for partners based on their individual performance
Track and report on the performance of all Partners
Observe partner behavior, activities & feedback, understands what motivates them and how to improve their driving experience
Passionate about our partner communities and loyalty
Support the Alternative Lead Generation & Partner Relations Senior Manager to ensure high retention rate & increase partners LTV
Good team player and able to work well within a team
Fluent in Bahasa Indonesian
Good in written and spoken English
Minimum 3-4 years of experience in hospitality, community management, events management, customer loyalty or related jobs
Prior experience in front-facing customers / partners
Minimum 3-4 years of relevant work experience, especially in General Management, Hospitality, Community Management, Loyalty or others
Excellent communication and leadership skills. Good interpersonal skills that enable one to work with people at all levels, to motivate and empower whenever necessary
Experience in event planning is a plus point
Able to make key business decisions or provide solid recommendations based on data & analytical thinking
Self-starter and ability to work well in a fast-paced environment

Site Relations Specialist Resume Examples & Samples

Conduct regular study site orientations to ensure Research Site personnel are aware of all aspects of research studies being supported by Acurian’s recruitment campaigns and are motivated to maximize their sites patient enrollment performance
Assist in the design and development of orientation materials and study enrollment reports and tools in support of patient enrollment goals via the research sites performance
Meet regularly with the Site Orientation Specialist to define project goals, examine study site orientation needs for execution, and make adjustments as instructed by the Site Orientation Specialist to the site performance plan to drive performance improvement opportunities
Provide regular updates and weekly reports that measure the impact of contact with study sites
Partner with the Project Manager and Enrollment Optimization team to develop and implement a plan to obtain updates from the more challenged and noncompliant study sites, identifying the obstacles impacting performance, and communicating back to the site the recommended plan of action
Be prepared to spend significant time on the phone with Research Site personnel to ensure sites are maximizing their success with Acurian referrals
Participate in weekly Site Performance Improvement initiative meetings
Develop a comprehensive understanding of Acurian’s service offerings and the way in which we bring valuable solutions to our customer’s business challenges
Establish, cultivate and maintain relationships with key Research Site personnel, especially the Decision Makers who direct the sites’ patient enrollment activities
3 to 4 years of experience in positions where you have had duties of significant
Bachelor’s Degree or instructional technology degree or equivalent experience preferred
Excellent written and verbal communication skills. You will be required to draft emails or memos and other communications that propose solutions and offer performance improvement recommendations
Excellent relationship building skills, in person and over the phone
Experience in environments where key adherence to process has enabled tasks to be successfully accomplished productively with high quality and efficiency
Ability to manage numerous assignments simultaneously of varying degrees of urgency; ability to quickly reorganize workload in an environment of shifting priorities
Ability to support multiple internal and external clients
Strong presentation and adult training skills, demonstrated in both formal and informal situations
Strong skill level with Microsoft Word, Power Point, and Graphic Editing tools, etc
Excellent organizational skills required, with strong follow-through skills
Comfort working in a rapid growth environment, which comes with increased demands, but also increased rewards, via a bonus structure based on outstanding performance

Patient Relations Specialist Resume Examples & Samples

Resolves and responds to patient issues in a timely manner by interfacing with HCP central departments and/or provider offices. Reports systemic operational issues to the management team
Assists and supports quality initiatives and measures
Conducts daily review of all grievance files and database logs and performs any necessary follow-up with internal customers and external agencies
Produces reports based on database information for tracking, trending and quality of care issues by provider, site or concern
Maintains grievance turnaround time compliance according to contractual requirements and reports weekly, monthly, quarterly and as requested
Acts as a liaison, contact person and/or frontline representative to external HMOs and other agencies and maintains a positive and professional relationship with all internal and external staffs and departments (health plans, area hospitals and providers)
Maintains confidentiality of all grievance issues and reports
Coordinates outreach mailings to providers and patients
Retrieval and Distribution of new patient lists to provider offices
Makes new patient welcome calls
Makes patient calls when physicians terminate advising them of their new PCP and options
Creates results grids as directed that summarize data, calls, issues, etc
Creates tracking grids as directed related to the various projects tasked with to ensure that the projects are completed timely and thoroughly and there is the necessary documentation
Responds to and resolves questions or concerns from patients or staff in a timely and service oriented manner
Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Assists with departmental projects and studies as requested
Knowledge of CPT-4 and ICD-10 coding systems
Bilingual preferred (English/Spanish)

Analyst Relations Specialist Resume Examples & Samples

Develop and execute AR market intelligence & product AR programs to educate the analyst community
Proactively manage multiple vendor ratings, and secure positive placement of AWS services in key reports
Write presentations and prepare executives for engaging with analysts
Driving alignment with sales, marketing and product engineering to maximize awareness of customer requirements, existing market evidence, and AR program impact
4+ years of analyst relations/communications/product marketing experience in the tech industry
2+ years of AR experience directly interacting with Gartner, Forrester and other major IT industry analyst firms
Experience in supporting Sales, Product, and/or Marketing teams at a mid-to-large scale multi-geographical organization
Self-starter with a strong sense of ownership
Able to prioritize in a complex, fast-paced environment
Experience managing vendor rating in multiple Gartner Magic Quadrants and Forrester Waves
Ability to adapt to a fast-changing and evolving role
Desire to grow with the team and take on additional responsibilities
MBA a plus

Agent Relations Specialist Resume Examples & Samples

Maintaining the luxury brand of both master planned communities
Plan, promote, and execute a robust annual calendar of agent events and activities
Support the marketing team in implementing the strategic communications plan specific to agent relations
Manage annual agent events, activities, and sponsorship budgets
Establish and cultivate relationships with agents selling in Montgomery, The Woodlands, and Spring areas surrounding NorthGrove and Woodson’s Reserve
Support the marketing team in the implementation of the Agent Rewards programs for both communities
Provide superior customer service to agents
Build partnerships with local businesses, organizations, city officials and schools
Solicit sponsorships for agent events
Participate and support in agent event and activities
Manage rental vendors, spaces, contracts and coordinate rental set-ups for agent events and activities
Serve as a community resource for agents
Create and administer new marketing avenues specific to agents
Work directly with the marketing team to promote agent events through event posts, social media outlets, event signage, invitations, etc
2017 WORLD’S MOST ADMIRED COMPANIES LIST

Card Networks Relations Specialist Resume Examples & Samples

Minimum of 5 years of experience in one or more of the following: financial services industry, ATM/Debit or credit card processing, National/Regional network processing, or database management
Good knowledge of the financial industry, specifically debit cards, credit cards, ATM cards, and ATMs
Good knowledge of Mastercard and Visa operating processes
Good communication (written and verbal) and customer interaction skills
Good account, project and vendor management skills
Good call documentation skills
Performs weekly, monthly and/or quarterly status meetings to review outstanding problems and request for services
Produces weekly, monthly and/or quarterly vendor, customer and JHA management reporting; analyze reports for accuracy and determine the appropriate approval and distribution
Participates in defining and documenting internal and external processes and procedures
Identifies paperwork required by vendors; assists internal and external customers with completing, coordinating and tracking required paperwork
Assists with implementation process between the customer, JHA internal departments and vendors for all new products integration
May assists customers with obtaining marketing materials from vendors, may include coordinating with vendor, JHA print shop and/or jhaDirect staff
Provides information and support to existing and potential customers and internal staff regarding vendor programs
Documents and maintains records of vendors participating in vendor programs. (May include sponsorships)
May coordinate compilation and submission of any vendor rebates or incentive claims
Administer databases necessary to track vendor and customer information

Panel Relations Specialist Resume Examples & Samples

Ability to work (Schedule Friday & Monday 2pm-9pm OR 4p-11p, Saturday & Sunday 11am-5pm)
Typing by touch
Ability to work independently and on a team
Ability to meet required deadlines
Ability to work 29 hours a week; Friday through Monday and various hours including evenings and nights
MS Windows experience and word processing
High school degree

Power Carrier Relations Specialist Resume Examples & Samples

Have professional communication both oral and written
Maintain a professional appearance at all times
Possess organizational skills and good time management
Ability to adjust to changes in work flow and work processes
Be able to handle a variety of tasks, work at a fast pace and manage stress
Be self-motivated and well organized to perform job duties without frequent detailed instruction
Motivated to work as a team toward common goals and objectives
Ability to document information and make quick intelligent decisions when necessary
Ability to communicate effectively with all parties involved while maintaining a professional attitude
Keep management informed of decisions and or issues that may require manager involvement, further research or communication with other departments or carriers

Airline Relations Specialist Resume Examples & Samples

Have the ability to assist agents with questions concerning airline rules and policies
Ability to maintain Multiple responsibilities – Working waiver’s cases, assisting airlines or the internal team with any query, or acting within a supervisory role
Have excellent communication skills both with agents, customers and airlines over the phone or via email
Able to maintain AirlineOps SLA’s and tracking of progress
Have the ability to handle escalated customer issues and work directly with the customer and airline to bring about resolution in a timely and efficient manner
Understand that policies and procedures can change quickly and be able to react and adjust accordingly
Must have the ability coach and share their knowledge of our products and services
Must have excellent resolution and follow up skills. Must complete tasks within set time limits and complete all assignments
Negotiating waivers and favors from airlines. Follow up with airline reps. and ensure issues are resolved
Test promotional/Net fares filed in Amadeus/Sabre and ensure they are pricing correctly when an issue has been escalated internally
Assist Tech with urgent testing when required
Assist Accounting in resolving debit memo issues- email airlines to waive or reduce amount of debit memo received when requested
High school diploma or equivalent experience required
Minimum of 2– years travel industry experience
Working knowledge of GDS – Sabre and Amadeus
Able to work well within a team environment
Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills, are required
Ability to work on many tasks simultaneously in a high pressure environment
Ability to work successfully across cultures and regions
Must be able to adapt and deal with frequent change
Capable of ‘getting the job done’ in the absence of the Team Lead or Sr. Manager
Experienced in Sabre and Amadeus Airline reservation systems
High level of skill in back office systems TMS), Cube, Visual Vault and web-based software applications
Windows XP, Microsoft Word, Excel, Outlook, Power Point and Explorer

Agency Compliance & Relations Specialist Resume Examples & Samples

Providing support to the Head of Agency Compliance and Relation is the main responsibility for this position
Summary of the key deliverables for which the position is accountable are
Provide support to the Regional Audit Requirements
Tasks includes; responding to the auditor requests for the supporting documents and data, responding to their audit findings and recommendations, accomplishment of the agreed action tasks as a results of the closure of audit and assisting the unit to ensure the continuous implementation of the processes and quality assurance that have established to address all the Audit issues
Provide assistance to the Head of Agency Compliance in the appropriate and timely handling of client related complaints (Complaints Management Complaints) and Agent’s Sales Conduct Issues (Internal Complaints) following the established guidelines and procedures
The tasks include the gathering of data, conducting detailed investigation and preparing findings, recommendations and release of appropriate sanctions
Tasks require the preparation of the draft of the letters and released to both the complainant and to the one being complained
Provide support in the implementation of refresher training and certification for Agency Code of Business Conduct and Ethics (ACOBE) and Disclosure of Conflict of Interest Statement. Also includes the tasks of managing the stock inventory of ACOBE booklet and coordination with Agency Training
Visit branches to conduct training to agents on ACOBE and other Agency guidelines
Implementation of Anti-Money Laundering and Terrorist-Financing (AMLATF) Refresher Training
Tasks include sending of notices and monitoring of agency compliance and appropriate sanction for not complying
Provide assistance in the checking and confirmation of the request for Agency Clearance by agents
Review of existing forms, contract, guidelines and processes to ensure compliance with MCG, Agent’s Contract, and Agent’ Code of Business Conduct and Ethics, relevant agency rules on agency behavior and circulars from government regulatory bodies (IC, BIR, SEC) and implement revision for changes
Preparation of reports and statistics needed by Agency Sales
Tasks includes submission of IC – Negative List Assist the unit in the cascading of info pertaining to memos released by various regulatory bodies, such as; BIR, SEC and IC and organization such as PLIA
Assist the unit in the coordination with IT and other business units in supporting process processes and system related enhancement projects
Assist the unit to ensure timely and appropriate compliance to various Company programs such as; Risk Management, E & E Program, Agency Records Management and Privacy Program, etc.)
Candidates must possess at least a Bachelor's/College Degree
At least 2 years experience in the Life Insurance or Financial Services industry is highly preferred. Candidates with background on risk and audit compliance are encouraged to apply
Must be proficient in using Microsoft Office Tools (Word, Excel, and Power Point)
Must be a good communicator (both spoken and written)
Must be proficient in doing reports and have high analytics skills
Highly developed presentation, and facilitation skills

External Relations Specialist Resume Examples & Samples

University degree preferably in the field of social sciences, communications or business required
4 to 6 years of experience in communications, public relations, media and events management in a professional services environment strongly preferred
Deep understanding and interest in key trends impacting business
Strong preference for experience working with government agencies in securing institutional partnerships
Superior editing, writing, and critical reasoning skills
Strong interest and curiosity on issues that matter to business and government in Southeast Asia
Flexible and able to manage conflicting demands; possess a positive attitude

Human Resources Associate Relations Specialist Resume Examples & Samples

Provide timely customer service response to questions regarding policy, corrective action and other HR-related topics.　
Development of policies and compliance with all applicable federal, state and local laws　
Previous experience as a Generalist would be a benefit - queries could include: Benefits, payroll etc.) 　
Leads fact-finding investigations to include interviewing of involved parties, reviewing documentation, compiling and maintaining appropriate notes, and assisting in identifying options for resolution. 　
Creates chronological history of relevant issues.　
Ensures that employment laws and Dollar Tree policies and procedures are applied fairly and consistently.　
Provides counseling, trains and advises management on a variety of associate relations matters such as attendance, corrective action and general performance and conduct related matters to improve performance and overall associate relations.　
Assists in the company’s defense of EEOC charges, employee lawsuits, unemployment hearings, including gathering files, reports and required details. 　
Assist with customer relations　
4-year degree in HR or a related field or equivalent work related experience 　
3 + years of experience in the area of employee relations (Experience in a retail environment preferred) 　
Experience with Microsoft Word and Excel

External Relations Specialist Resume Examples & Samples

465663300
You may be expected to travel for this position
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application
Follow the prompts to select your r?sum? and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application
To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/10006169
Administration and Management
Influencing/Negotiating
International Engagement Policy Development
Visual communications media and products
Your r?sum? showing work schedule, hours worked per week, dates of employment and duties performed
Other supporting documents
Cover Letter, optional
Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
Most recent Performance Appraisal, if applicable
College Transcript(s), if qualifying based on education
Noncompetitive appointment authority documentation, if applicable
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
PPP Registrants/Eligibles: Must submit the following applicable documents: 1) PPP registration 2) PCS orders (if applicable)
You should also document your complete military service information in the Veterans Preference and Military Service Section of the assessment questionnaire (type of preference, dates of service, date of VA letter, character of service, disability claim and rank and date of retirement if retired)

Patient Relations Specialist Resume Examples & Samples

Collects on deductible, co-pay, coinsurance and non-covered amounts based on the Explanation of Benefits within the 90 day period as outlined in the department's Standard Operating Procedures
Negotiates with patients to maximize cash collections based on the patient ability to pay, qualification under the Financial Hardship program, payment plan options, etc,
Collects on monies owed sent to patient for OON payers as outlined by departmental policies
Addresses patients' questions, complaints, problems and concerns in a timely manner and with intent toward a one call resolution
Manages uncollected or delinquent accounts that may result in adjustments/write-offs and report Bankruptcies, Liens, or other potential non-payment situations for next actions
Must have good computer skills
Must understand the different payer plans and good understanding of A/R
Must have a positive caring attitude over the phone when talking to patients
Must understand A/R Aging and have the ability to make appropriate adjustments when required
Must have basic math skills
Must have an understanding of basic billing and claims processing
2-3 years experience in a clinical laboratory preferred, especially genetic billing
1-2 years experience as a customer service agent or similar background

Lead Talent Relations Specialist Resume Examples & Samples

Undergraduate 4 year degree
5-8 years of related Talent/Employee Relations experience
Strong customer service focus and interpersonal skills
Demonstrated effectiveness when dealing with customers
Ability to work in a matrixed and virtual environment
Ability to team cross-functionally during peak times

Associate Employment Relations Specialist Resume Examples & Samples

Supports managers on employee relations issues considered low in complexity. Provide guidance on conversations with employees, highlighting areas of potential concern and risk to LM and how to mitigate risk
Conducts internal investigations; develops investigation plan, prepares questions, and captures responses. Analyzes information gathered to complete investigation documents, and make recommendations for next steps
Ensures tickets and cases are established in the ER case management system for each ER matter, that related documents are properly categorized and stored in EDM, and that content is accurate and thorough
Coaches and advises managers at lower levels on low to moderately complex corrective action matters, providing guidance on conversations with employees, and potential risk issues. Typical issues include and not limited to: performance management issues, often involving multiple issues; (e.g. disabilities, LOA's), policy infraction, application of LM’s policies and procedures)
Bachelor's degree (preferably in Human Resources or Business Administration) or equivalent experience required, in addition to 2 – 4 years of relevant human resources experience
General knowledge of HR laws, policies, programs, and procedures
Strong interpersonal, written and verbal communication skills; strong presentation skills

Contractor Relations Specialist Resume Examples & Samples

Present Contractor Connections’ program to potential network contractors using cold calls as well as following up on referrals/leads
Send marketing materials and applications to prospective contractors
Use various software programs to locate contractor information and to verify contractor information
Interacts with clients regarding contractors selected
Take part in developing new strategies for identifying potential new contractor

Utility Relations Specialist Resume Examples & Samples

Provides support with all aspects of preparing and securing utility agreements and applications as needed for installation of Crown Castle facilities on or in regulated utility infrastructure
Orders insurance certificates and bonds for newly executed utility agreements
Assists in researching and preparing Utility Summaries for each project detailing key utility requirements related to network design and equipment, and interfaces with cross-functional teams to update information in databases and authorization analyses
Assists in the negotiation of utility attachment agreements as needed in accordance with Crown Castle standards and parameters
Maintains relationships with utilities and supports Implementation team's timely submittal and processing of attachment applications for poles and conduits as well as power delivery
Serves as liaison between Crown Castle’s National Utility group and the District Implementation, Network Operations and Asset Management groups to obtain, administer and ensure compliance with utility agreement requirements during the all stages of network construction and deployment as well as ongoing operations and/or site modifications
Provides research and advice to internal clients regarding conditions of attachment to utility poles, conduits and easements
Interact with customers and vendors to ensure proper communication on and coordination of various project-related initiatives
Two (2) to four (4) years proven experience working in a fiber company, telephone or power utility working on join use matters and/or engineering and/or rights-of-way
Wireless Industry experience preferred or equivalent in a comparable industry or relevant military experience
Experience working with design teams, facilitation of permit drawings and construction documents related to outside plant construction required
Experience in and knowledge of NESC, GO 95, NEC and FCC/state pole and conduit attachment regulations preferred
Experience deploying distributed network systems within the context of deploying telecommunications networks on utility infrastructure preferred
Excellent oral and written communication skills, with negotiating experience preferred
Must be experienced in navigating corporate environment and working within a corporate group context
Customer service orientation with a strong problem solving approach

Patient Relations Specialist Resume Examples & Samples

4 years of related health experience. Experience maintaining strict confidentiality regarding patient contact information, medical information and all sensitive issues
Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Excellent interpersonal and conflict resolution skills and analytical skills
Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications

Industry Analyst Relations Specialist Resume Examples & Samples

Execution of all IAR event management and logistics
IAR calendar management, activity reporting and briefing scheduling
Execution of all 3rd party research procurement: vendor relationship management, contract negotiation (together with internal stakeholders), new vendor set up, Master Services Agreement and related Statement of Work facilitation with internal and external stakeholders, sourcing form, requisition, and purchase order creation, invoicing and receiving
IAR budget and forecast management
Ownership and reconciliation of IAR corporate P-card
5-10 year of experience in relevant area such as executive support
Experience in organizing and managing high profile events
Strong, native or near-native English written and verbal communications skills
Self-organized team player with a demonstrated ability to achieve objectives

Analyst Relations Specialist Resume Examples & Samples

Project manage an extended cross functional team to deliver on analyst relations briefings, demos, events, lab days, and ranking reports
Proactively communicate with and support stakeholders to meet deliverables
Resolve conflicts using strong inter-personal skills and grace under pressure
Interface respectfully with some of the world’s most senior industry analysts
Execute on logistics with flawless attention to detail
Communicate a shared sense of urgency by always putting first things first
Prepare and coach stakeholders to success by providing feedback
Minimum of 3 - 5 years Program Management or Project Management experience (experience at a top tier analyst firm is preferred)
Direct work experience as a project manager
Strong interpersonal skills and superb oral and written communication skills
A high level understanding of basic software design principles, best practices, and dependencies
Knowledge of Microsoft Project required
Strong desire to learn and develop additional skills and expertise over time
Ability to lead and/or contribute as part of a multidisciplinary team

Foreign & Domestic Relations Specialist Resume Examples & Samples

467868800
Job Announcement Number
9L-HAF-1940813-936501-YVB
Work occasionally requires worldwide travel
Knowledge of personal security and force protection support concepts, practices, and methods
Knowledge of work events and international political affairs. Knowledge of changing dynamics in the international arena. Knowledge of numerous and sensitive nationally unique customs and courtesies of the international community
Mastery of written and oral communications. Ability to use correspondence rules and regulation to prepare and/or edit written correspondence, unsuring proper use of English grammar, spelling and punctuation
Strong ability to plan and organize work. Ability to interpret and apply rules, regulations, and procedures
Ability to advise others
Overtime is frequently required
This position is designated as a Emergency Essential Position
Your Resume (your latest resume will be used to determine your qualifications)
A complete Occupational Questionnaire
Online Application (Questionnaire)
Resume - If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., hour per week and month/year to month/year or month/year to present). Resumes that do not contain this information may be marked as insufficient and applicants may not receive consideration for this position

Congressional Relations Specialist Resume Examples & Samples

468034000
17-VAOIG-131
Travel nationwide under tight deadlines. The incumbent should anticipate frequent walking and standing as a component of this travel
Assisting and supporting agency officials who are responsible for keeping Congress informed of problems and deficiencies in Department programs and operations
Interacting with officials in or out of the Federal government to explain and promote agency programs; AND
Making major contributions to briefing papers, presentations, and executive correspondence
Login to your USAJOBS account, select the "Applications" section and click on the vacancy you would like to view and have already applied for
Under "application status," click "additional application information" and you will be taken to the CareerConnector website where you can check your application status. The "additional application information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete

Employer Relations Specialist Resume Examples & Samples

Ability to work with individuals and groups and prepare and deliver presentations
Must be proficient with technology such as Symplicity, or other recruitment related software and interested in identifying and adopting technological advances in the field
Should be familiar with social media tools including Linkedin
Well-developed interpersonal marketing and communications skills
Must be able to make decisions and work independently, as well as in team situations
External Relationship Management/Business Development (50%)
Bachelor’s in Human Resources, Business Development, Marketing, or other relevant degree required
1 year of full time experience in Career Services, Recruiting, or HR environment strongly preferred
Experience developing/managing educational and training events and programs
Bachelor’s degree in Human Resources, Business Development, Marketing, or other relevant degree required
1-3 years experience in Career Services, Recruiting, or HR environment strongly preferred

Analyst Relations Specialist Resume Examples & Samples

Partner with Communications Team Leadership to develop and execute analyst strategy
Proactively and simultaneously manage multiple analyst relationships, reports, and evaluations
Drive analyst awareness of AWS offerings and significantly expand analyst understanding of the unique AWS approach to cloud computing
Support the writing of presentations and preparing executives for engaging with analysts
2-4 years of press/analyst relations/communications/product marketing experience in the tech industry
Experience delivering analyst summits and other events is a plus

External Relations Specialist Resume Examples & Samples

Coordinate activities (club meetings, parties, tours, special events, career fairs, reunions, etc.) aimed at promoting good relations with and among alumni
Attend events as required to service and engage prospects for long-term relationship with the Institute
Direct and monitor alumni relations work, including responding to alumni needs and requests
Collect and analyze information to be used for reports
Prepare, manage, and monitor annual budgets
Serve on appropriate committees
Education:Bachelor's Degree in Public Relations, Communications or related field or equivalent combination of education and experience
Work Experience:Four to five years job related experience
Skills:This job requires skills in developing and maintaining positive customer relationships
Preferred Education:Master's Degree
Preferred Skills:Previous university experience

Labour Relations Specialist, Modderfontein Resume Examples & Samples

Ensure implementation of collective bargaining agreement
Ensure compliant and smooth Contract labour management
Manage interference from external bodies (ethnic groups, local Govt. agencies, other trade unions, etc.) on day to day operations
Manage regular and temporary blue collar recruitment and on boarding at factories as per statutory and business requirement
Application and implementation of disciplinary and grievance procedures/policies (across Southern Africa)
Implement and maintain a comprehensive labour relations administration system – using SAP
Maintain and update all labour related policies and procedures. Ensure adherence to same by regular monitoring
Ensure proper communication on changes in legislation, policies and procedures
Facilitate and support CSR initiatives to ensure local support
Support IR Manager to maintain cordial Industrial relations at various locations across Southern Africa
Develop a strong network with stakeholders to know the pulse and find the root cause of the issue
Monitor internal Labour relations trends and provide feedback to the Country HR Manager
Support HRBP’s in maintaining discipline at all locations by effectively executing disciplinary process
Develop & maintain cordial relations with Union office bearers, representatives and opinion makers as well as external stakeholder, e.g. MEIBC, CCMA, external attorney’s and so on
Facilitate regular meetings between Union and Management
Leverage welfare measures to support cordial industrial relations
Enhance employee motivation of employees by effectively handling grievances

Corporate Relations Specialist Resume Examples & Samples

Coordinate ComEd’s employee volunteer program, including identifying and managing details for events, recruiting volunteers and using technology related to the program
Schedule and coordinate details for community events for ComEd’s Energy Force program
Assist with articles, videos and other outreach tools in partnership with ComEd’s communications, social media and governmental affairs teams
Speak publicly/give presentations to internal ComEd teams to promote volunteer events and other community-focused programs like Dollars for Doers and Matching Gifts
Manage budget for costs related to community events and technology
Reply to all internal and external inquiries in a timely manner, i.e. two business days

Funds Contributor Senior Relations Specialist Resume Examples & Samples

The EMEA Funds Contributor Senior Relations Specialist will have three primary mandates
Contributor Relations with leading Fund Management Companies, Promoters, and Custodian Banks in EMEA in support of Fund Price and Performance, New Fund and Holdings submissions and
Develop and maintain relationships with EMEA Fund Management Companies and put Non-Disclosure Agreements for Full Holdings in place for Solvency II and overall Thomson Reuters products
The ideal candidate will have a solid background in the fund industry, finance and excellent communication skills
Extensive experience in the financial services or financial data publishing industry
Strong team player, global perspective
Experience with Microsoft Office (Excel, Word, PowerPoint)
Full-time experience in Funds or Financial Information Services Industries
Experience with Lipper or mutual fund data and industry platforms including LANA, Lipper for Investment Management, Thomson One, Reuters 3000Xtra, Morningstar or Bloomberg products
Must be responsible and a self-starter
Able to work independently, and motivate others to respond to questions in a complete and timely manner
Superior telephone/communication skills
Above average organizational, and problem-solving skills
Superior Excel and technical skills

Funds Contributor Relations Specialist Resume Examples & Samples

The EMEA Funds Contributor Relations Specialist will have three primary mandates
Expert-level support of Thomson Reuters Fund Content offerings
Experience in the financial services or financial data publishing industry
Solid analytical skills to resolve complex issues and derive creative solutions to exceed customer expectations
Demonstrated capability to develop and maintain a wide internal and external relationship network
Understanding of relational databases, XML files, SQL and API’s preferred
Must be personable and able to deal with all levels within an organization
Ability to handle the stress of deadlines

Americas Funds Contributor Relations Specialist Resume Examples & Samples

Contribute to the global contributions team, help implement global strategy and standards
Engage & build strong relationships with internal content, product and business teams to improve coverage and share intelligence
A good understanding of the competitive landscape and a willingness to seek out opportunities to grow new content and enhance existing coverage

International Relations Specialist Resume Examples & Samples

Routine, primarily in country or region
All qualification requirements must be met by the closing date of the announcement
Financial disclosure statement may be required
Travel, transportation, and relocation expenses may be paid: Yes
Drug Screening Required: Random
Supervisory position: No
Incentives may be authorized; however, this is contingent upon funds availability. If authorized, certain incentives will require you to sign a service agreement to remain in the Federal government for a period of up to 24 months (2 years). Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, foreign post categorical or individual retention incentives, foreign post differential (hardship), etc. FDA Foreign Post locations include the following: China (Beijing), India (New Delhi), Europe or Latin America (Costa Rica, Mexico, or Chile)
Certain positions within the FDA are subject to strict restrictions on financial holdings (FDA regulated financial holdings). To determine whether this position is affected, applicants are advised to seek additional information during the interview process from the Ethics and Integrity Staff, Office of Management Programs, Office of Management at (301)796-8435 prior to accepting such a position
Position is located within the U.S. Mission (Embassy or Consulate) in country
Overseas assignments are for two years and a rotational agreement must be signed
This position may be eligible for special pay allowances (e.g., post differential, cost of living, housing, relocation, and other benefits) after selectee relocates overseas. Refer to Department of State, Office of Allowances at http://aoprals.state.gov/
Immunizations may be required and will be administered by the FDA before relocating overseas
Before relocating overseas, the selectee may remain stateside until all clearances have been approved
Citizens or permanent residents of the host country are not eligible to be considered
Additional information on living and traveling abroad may be found at http://www.state.gov/. and http://www.cdc.gov/ (click on "Travelers Health")
Knowledge of International public health, science and regulatory programs
Skill in planning and policy implementation
Ability to analyze and evaluate international policies and program issues
Ability to communicate orally

Customer Service Panel Relations Specialist Resume Examples & Samples

Professional attitude
Handle large call volumes both inbound and outbound
Proficiency using electronic communications
Excellent time management skills
Ability to work 29 hours a week;(Schedule Friday & Monday 2pm-9pm OR 4p-11p, Saturday & Sunday 11am-5pm)

Contractor Relations Specialist Resume Examples & Samples

High School Diploma/GED required. Bachelor's degree preferred but not required. Commensurate experience will also be considered in lieu of a college degree
Two or more years' experience in a vendor or customer relationship role preferred
Excellent problem solving, decision-making and customer service skills are a must
Possess strong verbal, written and organizational skills
Enthusiastic, solution-oriented and optimistic personality
Strong business acumen; able to identify, understand and argue an empirical business-case
Eager and willing to learn new things and reacts positively to change
Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading
Incumbent will be subject to
Inside working conditions: The change of building environment such as with or without air conditioning and heating

Msla-provider Network Relations Specialist Resume Examples & Samples

Well - developed sales, negotiation, customer service, and training skills
Ability to interact with individuals at all levels within healthcare organizations
Able to follow routine procedures consistently and efficiently
Able to work independently, and in conjunction with team members at all levels of the organization
Able to understand instructions furnished in written, oral, diagram, or schedule form
Detail - oriented, organized, adaptable, and self - motivated
Able to routinely follow through
Proficient in general computer use and Microsoft Office Suite

Utility Relations Specialist Resume Examples & Samples

Provides support wth al apets of preparing and securing utility agreements and applications as needed for installation of Crown Castle facilities on or in regulated utility infrastructure
Maintains relationships with utlities and supports Implementation team's timely submittal and processing of attachment applications for poles and conduits as well as power delivery
Two (2) to four (4) years proven experience working in a fiber company, telephone or power working on joint use matters and/or engineering and/or rights-of-way

Claims / Account Relations Specialist Resume Examples & Samples

Gathers information and input from multiple sources to make decisions regarding the tools and processes needed for the vendor teams to execute on the strategic initiatives implemented by the Account Relations Managers (ARM)
Identifies how complex vendor tasks and special functions are aligned with internal business functions for accurate and compliant vendor processes
Chairs cross functional meetings between vendors, ARMS and internal business partners to assist in mitigating barriers to successful implementation
Facilitates action log meetings with ARMs and OSS and coordinates meetings with business owners
Manages project volumes and tasks to meet critical deadlines
Drives ongoing process improvement to deliver increasing vendor quality, compliance, and efficiency in all vendor related processes
Preferred Other Medicare/Medicaid health plan experience
Preferred medical claims (holds and payments)
Intermediate Demonstrated written communication skills
Intermediate Ability to influence internal and external constituents
Advanced Ability to communicate and make recommendations to upper management
Intermediate Other Ability to handle responsibilities that are complex with results that may have long-range implications

Team Member Relations Specialist Resume Examples & Samples

Partners with restaurant leaders on Team Member Relations matters, including elevated and allegations of a sensitive nature. Coaches Restaurant Leaders on conducting proper investigations and provides options and advice for outcomes
Instills trust and confidence by maintaining objectivity and clearly communicating rationale behind recommendations
Acts as a consultant in determining coaching opportunities and/or disciplinary action and terminations. Partners with People Works Partners, Regional Directors and Area Directors on complex or escalated issues
Collaborates with Restaurant Support Center Leadership to communicate and ensure compliance with company policies and procedures, and government regulations, including I-9 compliance
Conducts exit interviews with departing managers, capturing and reporting trends, retention recommendations and best practices. High level of detailed analysis required
Develops specialized knowledge of assigned geographical locations and provides feedback, training and expertise to management on trends or escalated Team Member Relations needs
Other related duties and special projects as assigned
Feedback’s Priceless - I see more through your feedback
Own it - I own, drive and achieve key results
Win Together - I work across boundaries to achieve key results
Trust Matters - I act in a manner that cultivates trust in others
Thinking Forward - I think and act in a manner to deliver desired future results

Business Relations Specialist Resume Examples & Samples

Research, contact and develop relationships with targeted employers with the goal of becoming each company’s preferred provider for apartment housing
Develop relationships and programs with locator services and corporate housing providers to ensure that Camden is their first choice for housing
Utilize and establish creative marketing and social media strategies to increase property traffic and assist with brand management
Showcase the value of the community features as they relate to the customer needs
Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
Support occupancy and retention goals by following up with potential and current residents
Promote positive resident relations through courteous and timely response to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Create and maintain excellent ongoing relationships with potential and current residents
Collaborate with team members to plan and organize resident events
Coordinate Camden’s participation in business development events and trade shows in the area
Utilize Camden branded materials when representing the company to businesses and the community
Will assist in other projects and activities as needed

Retail Associate Relations Specialist Resume Examples & Samples

Bachelor’s Degree in any field or equivalent experience
One year experience managing or leading people OR two years of experience in an HR Generalist role (including advising on employee relations, organizational development, staffing, selection and performance, etc.)
Two years of experience in assessing HR-related employment situations and presenting recommendations to higher level leaders (for example: business area manager assessing employee performance and submitting performance evaluations and pay raises, or recommending associates for promotion or demotion; an HR associate responsible for investigating and responding to associate relations or labor relations situations)
Able and willing to work variable and long hours in a sometimes contentious legal environment
Flexible in dealing with a variety of situations and assignments
Able and willing to travel, including overnight
Be at least 20 years of age or older
Have a valid driver license and maintain an excellent driving record
Excellent communication, interpersonal, analytical, and problem-solving skills
High level of maturity, discretion, tact, judgment and the ability to deal with confidential matters
Able to work well with others and be a team member in a positive manner
Show enthusiasm, initiative and pride in work, and
Commitment to Publix and our Mission
Master’s Degree in Human Resources or related field
Two years of experience managing or leading people
Two years of experience as a Publix Retail manager
Three years of experience in an HR Generalist role (support of all core areas of the HR function)
One or more years of Publix retail experience
One year experience as a Senior Publix HR Investigator
Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certifications
Broad knowledge and understanding of all Human Resources functional areas with an emphasis in Human Resources policies
Human Resources experience in retail
Ability to train others
Ability to communicate in Spanish or Creole as well as English, and
Working knowledge of Microsoft Word, Excel and Access

Senior Delegate Relations Specialist Resume Examples & Samples

Manages weekly IPA Credentialing updates, monitors provider record and contract set up including validating accuracy of all requests and resolving discrepancies. Completes PCP Panel moves requests to Provider Mods. Manages autoassignment table
Schedules, prepares agenda, documents minutes and guides/facilitates, bringing business decisions to closure, tracks to closure deliverables for the monthly Administrative Oversight Committee Meeting for the Risk Entities and the Clinical Administrative Oversight Committee Meetings
Coordinates with all functional areas involved, annual Emblem audits and regulatory audits including reviewing audit requests, obtaining clarification, scheduling, audit documentation requests, communications and distribution of due diligence materials for all delegated functions, including but not limited to: Appeals, Claims, Credentialing, Customer Service, UM, Case Management, Disease Management, and Behavioral Health
Coordinates with Subject Matter Experts and delegate, obtaining clarification on regulatory requirements, monitors and brings to closure Improvement Action Plans issued for delegated functions as applicable. Develops and implements new work flows to maintain compliance. Escalates items using business judgment
Facilitates Appeal resolution. Leads monthly meetings between Emblem and HealthCare Partners Appeals staff
Responsible for research and closure of ESAWS cases, identifying core issues and resolving for member. Prepares proposal for PPM if systems issue is identified as a root cause
Coordinates with Government Programs to implement new member population benefits, utilization management requirements, workflows and reporting requirements. Represents Delegates in work team meetings
Implements new revenue maximization programs and negotiates go live date
Facilitate RAPS Process. Responsible for implementation of process/format changes as required by CMS
Coordinates HEDIS data collection between the Company and the Delegate
Responsible for distribution and posting of Monthly Reports to Delegation Sharepoint Drive. Responsible for communication of and overseeing implementation or reporting requirement changes, leads meetings between SME and Delegate to clarify report requests, measurement detail and calculation. Tailors Generic Reporting Requirement Exhibit to reflect only those requirements that contractually delegated to the applicable Delegate
Oversees Due Diligence Review process and implementation of approved disease management programs delegated to the HealthCare Partners
Ability to muli-task and manage competing priorities
Strong relationship building
Strong project management skills, multi-tasking skills and priority management skills

Employer Relations Specialist Resume Examples & Samples

Experience with Symplicity, CSO or other career management systems
Experience with Salesforce or other CRMs
Strong customer service skills in a fast paced environment
Strong interpersonal and communication (verbal, written, presentation) skills
Organizational and problem-solving skills
Ability to work effectively with diverse groups and a broad range of constituents
Ability to self-manage and work in a team
Attention to detail and ability to multi task with multiple employers and events
Knowledge of industry and employment trends
20% University Wide
Support implementation of new Employer Relations Model to ensure service excellence for employers
Function as the Relationship Manager for designated employers and track all employer activity through Salesforce to strengthen employer relationships
Create individualized recruiting plans for designated employer relationships
Identify and sell UNH/College(s) specific value propositions
Use strategies to cultivate new employer relationships – cold calling, emailing, networking, etc
Source leads by social media and professional/industry/networking associations
Meet regularly on and off campus with employers and prospects
Develop and implement a suite of recruitment offerings for employers
Understand and effectively communicate development of internship programs, procedures, and best practices
Support employers with the recruiting and posting process in Symplicity
Lead and assist with university–wide and college(s) specific employer events
Be current with local, state, national agencies and stakeholders for workforce/employment trends
80% College of Liberal Arts
Develop deep expertise in relevant industries
Develop deep knowledge of specific talent, skill needs and recruiting trends
Strategically identify quality liberal arts employer prospects
Cultivate and expand employer relationships
Develop targeted, self-sustaining talent pipelines for internships and entry-level positions
Engage/coordinate employers in quality connections with UNH students

Owner Relations Specialist Resume Examples & Samples

Contact owners to eliminate and resolve open issues regarding their paperwork in order to ensure that the contract is closed in a timely manner
Call owners to save cancels / put them back into the picture of why they bought HGV
When needed, fill in to do closings by solidifying the new owner’s sale by total contract review
Reviews paperwork
Ensures proper signatures
Ensures new owner understanding of the purchase
Follows up on collecting of bank information, trust documents, and/or corporate documents from new or upgrading owners
Ensures Vacation Counselors conduct follow-up efforts with new owners
Explains and ensures new owner understands the documents
Provides follow up on service to all owners as needed
Answers questions from owners in person, over the phone, and via email
Must be able to communicate clearly and distinctly with new owners
Nevada Notary, TSA timeshare license, State of NY registration
High School/GED
Two years’ experience in branded sales experience, as well as, one year In-house and Direct lines sales experience preferred
Current QAM position preferred

Carrier Relations Specialist Resume Examples & Samples

Ability to work at a computer for extended periods of time
Standing, sitting, bending, stooping, walking and climbing stairs
Must be able to lift, carry and manipulate up to 20 lbs. unassisted
Customer Service Oriented (internal and external)

Alumni Relations Specialist Resume Examples & Samples

Monitors all social media channels and engages with audience
Creates content and graphics for the FGCU alumni website
Designs all marketing materials and solicitations
Designs and implements quarterly electronic newsletter
Provides assistance producing short videos to promote the Alumni Association initiatives
Oversees, maintains, and markets the FGCU Alumni App
Works with university departments to promote alumni news and information
Monitors and maintains records on analytics and overall channel performance
Develops comprehensive programs and activities that will increase alumni participation
Develops and manages signature events. Plans, organizes, and coordinates alumni events, programs, meetings, and activities to promote alumni involvement

Team Relations Specialist Resume Examples & Samples

Facilitates communication between employees, management, benefits and attorneys
Clarifies and enforces company policies, safety and health programs, and disciplinary actions
Investigates employee complaints, allegations, and disputes. Recommends disciplinary action based on company policies, procedures, and guidelines
Prepares detailed summary reports and make recommendations to management
Documents and maintains Team Member’s records
Assists management and employees with performance management process
Participates in regularly scheduled team meetings
Will perform other duties as assigned
Bachelor's Degree in Business Administration, Human Resources function, or a related area
Strong employment Law and Legislation knowledge, Communication skills. Conflict management skills
Additional information

Residency Relations Specialist Resume Examples & Samples

Partners with TeamHealth divisional leadership to plan successful strategies for residency recruitment
Researches residency program demographics within assigned territory. Identifies residency program contacts: program director, program coordinator, and/or chief resident(s). Initializes contact and establishes relationship with residency programs to familiarize them with TeamHealth
Attends all residency recruitment functions for all residency training programs within assigned territory and assists Residency Support Specialist with organizing events. Works on a one-on-one basis with residency program contact to fully execute recruitment function. Identifies and collaborates with TeamHealth physician(s) to attend and speak at residency recruitment functions
Maximizes TeamHealth exposure to residents by marketing the announcement of the recruitment function through multiple mediums. Responsible for selecting TeamHealth promotional items to be given to residents at recruitment functions. Responsible for presenting TeamHealth brand and information at each residency recruitment event. Collaborates with TeamHealth recruiters to match residents with desired TeamHealth locations/opportunities
Provides constant communication and feedback to TeamHealth divisional leadership on all details of residency recruitment events

Physician Relations Specialist Resume Examples & Samples

Assist Director with project analysis: Develops service targets, updates, spreadsheets with accuracy, creates target charts for designated areas
Maintain an open line of communication between patients, referral sources and staff
Training: Microsoft Office, Excel, Powerpoint, and Word
License / Certification: None
Bachelor or Master’s degree in business /medical or related field
Experience in data analytics and project management is desirable

Employer Relations Specialist Resume Examples & Samples

Education: A Bachelor's degree or equivalent education or experience in job-related activities is required
Experience: Professional sales experience in healthcare or related field is required, as typically acquired in approximately 4+ years - demonstrating competence in healthcare-related sales to employers
Knowledge:Must have local market knowledge and knowledge of healthcare industry trends. Knowledge of/ connection with local employers preferred
Skills: Must possess excellent written and oral communication and presentation skills, have strong problem solving and ability to project manage multiple tasks, analytical, interpersonal, organizational and prioritization skills. Must have effective computer skills, including use of word processing, spreadsheet and presentation programs. Proficiency in the use of Microsoft Office products is required. Must be a self-starter; be able to meet deadlines and multitask. Qualified candidate will have consultative selling skills and be able to operate comfortably and effectively in front of executives
Physical Requirements: Requires minimal lifting, pushing and pulling. Must have vision and hearing (with or without accommodation) to define/ operationalize the growth plan and ensure cross-selling between Sutter's various lines of business. Must be able to sit, stand, stoop, kneel, crouch, reach and handle. Must be able to travel within Northern California - typically day trips, occasionally overnight. Must provide own transportation and meet CA requirements to drive. Must have current/ valid license to drive in CA

National Committee Relations Specialist Resume Examples & Samples

Planning Support to the Deputy Director
Facilitate the work of the Deputy Director with the Chiefs and Relationship Managers, including the preparation of management meetings, planning meetings and other interaction
Lead the developing and monitoring of the section’s Annual Work Plan and Risk Register, including reporting on progress
Lead the organizing and managing of annual/mid-year reviews ensuring consistency with objectives and goals set out in the PFP Plan and contribute to the Annual Management Plan
Monitor follow-up actions based on management decisions and agreements in section meetings
Oversee the preparation of the quarterly reports of the section
Identify, capture, synthesize and share lessons learned from evaluations for integration into broader knowledge development planning and management efforts
Oversee the implementation of enablers identified in the Private Sector Plan
Support the Deputy Director in implementing action points identified at the Senior Management Team meetings and through other meetings
Oversee new initiatives under the Cause Framework, recognition project, field visit project and other initiatives as required
Support the organization of National Committee field visits
Joint Strategic Planning with National Committees
Support the National Committee Relations unit in managing the Joint Strategic Planning process
Support the implementation, operationalization and maintenance of the on-line platform of the Joint Strategic Plans
Major National Committee meetings
Lead the organization of major National Committee meetings such as the Annual Meeting and the Executive Directors’ Meeting
Support the meetings and monthly interactions of the Standing Group of National Committees

Employment Relations Specialist Resume Examples & Samples

Industrial Relations
Responsible for the maintaining good relations with employees and the union in the business
Co-ordinating all Union and Management Meetings
Be the specialist on disciplinary / grievance procedures for the factory site
Organise training, counseling services, interviewing and making recommendations for candidates for outsourcing business opportunities
Co-ordinating meetings between Mgt and Union
Co-ordinating and involviment at team building sessions
Organising committee meetings
Taking Minutes at all meetings
Drafting agreements reached at meetings
Ensuring records are kept of the proceedings
Maintaining database of minutes and meetings
Liasing between Union and Management to keep dialogue open
Making recommendations regarding way forward discussions
Company Benefits
Deals with employee queries, employee policies and procedures, and site Management Union agreements ( substantive and recognition – and committee related as well as project related. As well as updates thereof
IT Literate on MS Office Packages
Knowledge of SAP advantageous

Donor Relations Specialist Resume Examples & Samples

Annual giving donor recognition programs, including communications to members and colleagues, general society administration, member benefits, and related events and engagement activities
Develop and execute various engagement opportunities related to annual giving programs
Work closely with annual giving advisory board including day-to day management, preparation for board meetings, and serving as a liaison to various committees
Partner with Donor Relations Specialist focused on lifetime giving donor recognition to create a robust, comprehensive donor recognition program
ROI assessments, donor surveying, data analysis and program evaluations
Maintain accurate and up-to-date stewardship records and documentation
Serve on university committees and acts as resource to colleagues in relevant areas
Stay current on trends and best practices in donor relations
1-3 years of donor relations and/or event/complex project management experience, including experience in a non-profit organization
Top-notch customer service skills and ability to interact with high-level donors, VIPs and university officials with tact, diplomacy and discretion
Attention to detail with strong organizational and project management skills
Ability to work creatively and independently, as well as part of a team, including as team leader
Ability to prioritize work and handle multiple tasks simultaneously to meet strict deadlines
Ability to apply problem solving skills and recommend solutions
Ability to maintain clear, accurate and detailed reports and records
Knowledge of MS Word, database and spreadsheet processing
Ability to travel to on and off campus locations
Ability to work in an open office setting in area shared by at least one other staff member
Ability to work occasional evening and weekend hours; and
Ability to negotiate stairs and to lift 10-15 lbs. and work in a variety of indoor and outdoor settings

Donor Relations Specialist Resume Examples & Samples

Execute multiple facets of donor stewardship programs to deepen relationships between fund beneficiaries and donors
Document and implement processes for financial stewardship, including: ensuring donor gifts are spent in a timely manner and according to donor intent, and gathering and uploading accurate gift spending information/data
Organize, produce and coordinate various donor communications and mailings, including endowment reports, beneficiary thank-yous and updates, various annual and one-time impact reports, and pledge reminders
Field and address questions from donors and colleagues - research fund data, documentation and histories and compile concise and accurate reports/responses
Coordinate donor recognition for capital project donors, including signage, communications and engagement activities
Develop and execute various engagement opportunities such as celebrating giving milestones and landmarks for key donors
Conduct ROI assessments, benchmarking, donor surveying, data analysis and program/process evaluation and enhancement

Communications & Relations Specialist Resume Examples & Samples

A bachelor’s degree in public relations, communications, or a directly related field from an accredited institution
This position requires extensive, diverse and progressively responsible experience in marketing, communications, public relations, journalism, or a related field
Experience working with the Adobe Creative Suite
Experience working with digital audio and video recording equipment
Experience working in a higher education institution
Experience working with social media platforms including Facebook, Instagram, Twitter, LinkedIn, and Snapchat in a professional, educational or business environment
This position requires proficient knowledge of Microsoft Office Suite
Ability to communicate accurately and effectively, both written and orally
Strong skills in the creation, writing, editing, document production, web site content, and other forms of communication
Demonstrate accuracy in all details; is able to record and report effectively
Well organized, able to work effectively independently and with teams, in both leadership and support roles
Manage multiple tasks simultaneously to meet deadlines; use time effectively; problem-solve and perform assigned responsibilities with minimal to moderate supervision; keep key parties aware of project statuses
Professionally represent the PT Program
Utilize skill in independent judgment and discretion
Ability to be creative, supportive, and thoughtful in problem-solving, considering the diverse and occasionally conflicting needs and perspectives of the constituents
Flexibility to adapt to various situations and environments
Ability to evaluate financial and statistical information in order to develop key messages and aid in preparation of financial reports
Intermediate to advanced knowledge of digital audio and video recording equipment

Customer Service / Panel Relations Specialist Resume Examples & Samples

Collects and maintains demographic and device information via outbound/inbound calls to ensure quality of data
Uses influencing skills and techniques to coach household members on how to use the Nielsen proprietary equipment
Minimum High School Diploma
Minimum one year customer service experience
Ability to work evenings and at least one weekend day shift (Saturday or Sunday)
Computer proficiency; ability to use email, spreadsheets, and other applications
Smartphone proficiency
Comprehensive background check

100

Principal Physician Relations Specialist Resume Examples & Samples

Work with Medical Education to ensure the Academia enrollment process for fellows and residents is functional
Work directly with MDT program champions in the field to ensure fellows enrollment and coordination is streamlined
Work with local MDT field teams in the execution of our Regional Fundamentals courses
Attend all National Fundamentals courses for fellows and facilitate events for maximum effectiveness
Lead relationship development with pain fellows nationally, specifically focused on identifying the highest potential fellows from each class
Lead fellows-related activities at major Pain Society meetings with high level of fellow participation (NANS; ASRA; NY/NJSIPP)
Spearhead Transition to Practice efforts that includes managing MDT Job Board for fellows and coordinating introductions between fellows and MDT teams on the ground in locations of interest
Coordinate peer-to-peer onsite learning opportunities for top pain fellows
Work with Med Ed to develop vehicles for allowing fellows to access newly generated MDT digital learning resources
Coordinate dissemination of a monthly fellows newsletter (content provided by therapy leads) to be emailed to all enrolled fellows
Develop and manage key metrics to evaluate Fellows and Medical Education Programs
Conduct periodic surveys of fellows (gauge interest in our therapies; find out what’s working/not working; understand post-fellowship employment plans)
Identify fellowship programs that are centers of MDT neuromodulation excellence and align them with those in need of additional support or mentorship
Work with ITB marketing to target key fellowship programs (SCI, TBI, Neuroimmunology, etc.) for connection with MDT KOLs for educational content
Work with Interventional marketing and US Mgr. of MT Ops and Alignment to begin enrolling and pushing educational content to IR residents/fellows
Ensure personal understanding of all quality policy/system items that are personally applicable. Follow all work/quality procedures to ensure quality system compliance and high quality work
BS/BA Degree and 7+ years experience in working with physician customers OR
Masters Degree and 5+ years experience in working with physician customers OR
PhD and 5+ years experience in working with physician customers
Experience successfully working with Societies and conventions
Ability to manage multiple and changing priorities
Ability to develop, build and sustain strong positive relationships with key clinician customers
Clinical, hospital or managed healthcare experience preferred
Demonstrated project/program management experience
Experience in driving coordination of a team to achieve objectives across a matrix organization
Strong communication, negotiation and conflict management skills required

101

Team Relations Specialist Resume Examples & Samples

Be an advocate for team members, leaders and the company
Provide thoughtful advice and recommendations on all team member relations issues
Serve as a generalist for all HR teams and escalate to the appropriate specialist when necessary
Provide team relations support to team members and leaders
Volunteer for HR Onboarding events
Assist with written and verbal corrective action while tracking performance information
Conduct exit interviews and monitor trends
Perform instructor-led and computer-based training
Collaborate closely with Legal to ensure compliance and mitigation of business risk
Be a strategic business partner to the businesses you support
Provide valuable metrics that drive decisions made in the business
Ensure HR initiatives are aligned to business objectives
Actively participate in business leader meetings
Drive the culture of Quicken Loans

102

International Relations Specialist, ZA Resume Examples & Samples

10% Foreign travel may be required
AND-
Negotiating, implementing and analyzing international and interagency agreements; monitoring and coordinating U.S. interagency activities involving environmental satellite and data policies
Providing policy guidance and coordinates agency affairs with foreign governments
Initiating, coordinating, and assimilating scientific, economic, political and legal information
Consulting on scope and direction of new or revised multilateral and bilateral agreements
Planning, developing, and completing position papers, proposals, and agreements to support U.S. negotiations and consultations with foreign countries; Organizing and writing briefing papers and reports

103

Senior Patient Relations Specialist Resume Examples & Samples

Current computer skills, including proficiency in keyboarding/typing
Three years RN experience; ambulatory or acute setting preferred
Experience using electronic medical documentation systems or database systems preferred
Current Registered Nurse license in the state of employment and ability to obtain an RN license in other states as needed

104

Patient Relations Specialist Resume Examples & Samples

Respond to complainant according hospital guidelines
Forward grievance to appropriate leader to investigate
Receive and acknowledge grievance

105

Media & Analyst Relations Specialist Resume Examples & Samples

Proactively drive media coverage in the UK
Deliver and execute local media plans to publicise work of Accenture in target media
Provide timely responses to media and analyst requests. Liaise with and support colleagues in UK and globally to provide answers
Offer professional media advice to UK and global media colleagues and internally to stakeholders
Provide media coaching and training for our spokespeople where necessary
Work closely and manage relevant relationships with our PR agencies
Understanding of Accenture’s area of business and overall business strategy
Good relationships with UK media
Professional adviser to colleagues
Understanding and ability to apply message development skills
Demonstrate leadership skills

106

Employer Relations Specialist Resume Examples & Samples

Experience with Symplicity CSM or other career management platforms
Relationship Management skills
Knowledge of employment trends

107

Member Relations Specialist Resume Examples & Samples

Processing member transactions efficiently, accurately, and in a timely manner. Includes new account application and member inquiries received through our online channels
Ensuring compliance with all applicable laws, regulatory requirements, policies and procedures as they relate to USCCU’s products and services
Acting, on occasion, as a backup Member Relationship Specialist at other USC CU locations/branches

108

Special Events & Donor Relations Specialist Resume Examples & Samples

Bachelor's degree in Hospitality Management, Management, Marketing, Student Services, or related field
Two years of experience in event planning
Excellent communication and interpersonal skills
Exceptional interpersonal skills and professionalism as a collegial team member
Ability to identify and determine problems, analyze information and implement solutions

109

Physician Relations Specialist Resume Examples & Samples

2 years of general physician relations experience, or equivalent
BA or BS degree in Business, Healthcare Administration, Marketing or related field. Applicable experience may be substituted in lieu of a degree
Ability to work independently yet ability to work cohesively in a team focused environment. Must strive to meet and exceed customer satisfaction
Excellent organizational skills which include the ability to prioritize and manage multiple projects and responding well to shifting deadlines. Strong time management skills
Proficient knowledge of Microsoft Office
Drivers License - Class C
Experience in a hospital or clinical setting
Proficient in Customer Relationship Management software, such as Salesforce

110

Analyst Relations Specialist Resume Examples & Samples

Develop more strategic relationships with our growing community of analysts
Partner with the business development organization, assist in driving deals with analyst influence
Collaborate across marketing functions to deliver content and programs to drive lead generation
Responsible for inbound and outbound analyst requests: handling inbound analyst requests in a timely and effective manner including surveys, inquiries, and requests to speak with customers. In this role you will own the fast paced coordination of setting up meetings (in-person, WebEx and phone), analyst advisory sessions and news/product briefings
Respond to internal requests for research from sales, marketing and product teams
Reviewing current research published by our target analysts to recommend alignment for engagement with our discipline leads/execs; review social media for opportunities to connect
Identify and track partner and industry events for analyst opportunities and appropriate spokespeople to attend
Contribute to and maintain a competitive/market intelligence database of information based on analyst research, reports and interviews
Building and maintaining a database of Tier 1 analyst profiles including their research, published reports, our relationship and planned research areas of focus
Be a trusted partner internally with the ability to staff analyst meetings, provide first level feedback to spokespeople, share thoughtful notes with stakeholders, own follow up, suggest next steps and contribute to strategy
Acting as a representative of SapientRazorfish in ongoing discussions with analysts and at analyst and industry conferences
Proven ability to work under tight deadlines with limited resources
A positive, flexible attitude and a sense of humor are essential
Quick learner, must be able to respond to a variety of analyst and marketing requests with tight deadlines
Strong work ethic and passion for excellent customer service
1+ years of successful experience in a dedicated Analyst Relations role or 3+ years of successful experience in a communications role at a high-tech company or PR agency where analyst relations was a job component
Experience working in analyst relations for a high-tech company
Some established analyst relationships ideal
LI-SNNA

Download Relations Specialist Resume Sample as Image file

Related Job Titles

Employee Relations Specialist Resume Sample

Labor Relations Specialist Resume Sample

Communication Specialist Resume Sample

Customer Relations Specialist Resume Sample

Media Relations Specialist Resume Sample

Community Relations Specialist Resume Sample

Client Relations Specialist Resume Sample

Community Engagement Specialist Resume Sample

Regulatory Specialist Resume Sample

Government Relations Director Resume Sample

Marcom Specialist Resume Sample

Browse More

Relations Specialist Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Relations Specialist resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Regulatory & Internal Audit Relations Specialist Resume Examples & Samples

Lead Rep Relations Specialist Resume Examples & Samples

Regulatory Relations Specialist Resume Examples & Samples

Ccar Compliance Regulatory Relations Specialist Resume Examples & Samples

Ccar Senior Regulatory Relations Specialist Resume Examples & Samples

Analyst Relations Specialist Resume Examples & Samples

Research Broker Relations Specialist Resume Examples & Samples

Senior Regulatory Relations Specialist Resume Examples & Samples

Partner Relations Specialist Resume Examples & Samples

Donor Relations Specialist Resume Examples & Samples

Corporate Retailer Relations Specialist Resume Examples & Samples

Lender Relations Specialist Resume Examples & Samples

Campus Relations Specialist Resume Examples & Samples

Broker Relations Specialist Resume Examples & Samples

Utility Relations Specialist, Interconnection Resume Examples & Samples

Community & Influencer Relations Specialist Resume Examples & Samples

Underpayment Resolutions Payor Relations Specialist Resume Examples & Samples

Employee & Workforce Relations Specialist Resume Examples & Samples

Partner Relations Specialist Resume Examples & Samples

Corporate Relations Specialist Resume Examples & Samples

Bank Campus Relations Specialist / Recruiter Resume Examples & Samples

Patient Family Relations Specialist Resume Examples & Samples

Alumni Relations Specialist Resume Examples & Samples

External Relations Specialist Resume Examples & Samples

Account Relations Specialist Resume Examples & Samples

Spanish Bilingual Panel Relations Specialist Resume Examples & Samples

Panel Relations Specialist Spanish Bilingual Resume Examples & Samples

CEO Relations Specialist Resume Examples & Samples

Appraiser Relations Specialist Resume Examples & Samples

Broker Relations Specialist Resume Examples & Samples

Relations Specialist Resume Examples & Samples

Player Relations Specialist, New World Resume Examples & Samples

Senior Audience Relations Specialist Germany Resume Examples & Samples

Panel Relations Specialist TAM Resume Examples & Samples

Bank Campus Relations Specialist Resume Examples & Samples

Labour Relations Specialist Resume Examples & Samples

Msla-provider Network Relations Specialist Resume Examples & Samples

Patient Relations Specialist Resume Examples & Samples

Associate Relations Specialist Resume Examples & Samples

Payor Relations Specialist Resume Examples & Samples

Dealer Relations Specialist Resume Examples & Samples

Dealer Relations Specialist Resume Examples & Samples

External Relations Specialist Resume Examples & Samples

Associate Relations Specialist Resume Examples & Samples

Partner Relations Specialist Resume Examples & Samples

Site Relations Specialist Resume Examples & Samples

Patient Relations Specialist Resume Examples & Samples

Analyst Relations Specialist Resume Examples & Samples

Agent Relations Specialist Resume Examples & Samples

Card Networks Relations Specialist Resume Examples & Samples

Panel Relations Specialist Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume