SAN Engineer Resume Samples

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C Yost

Cade

Yost

2756 Franecki View

Los Angeles

+1 (555) 182 0679

2756 Franecki View

Los Angeles

Phone

p +1 (555) 182 0679

Experience Experience

Chicago, IL

SAN Engineer

Chicago, IL

Pagac-Halvorson

Chicago, IL

SAN Engineer

Review of technical documentation for training materials, technical marketing collateral, troubleshooting guides, etc
Providing on-going improvements to event monitoring
Understands fundamentals of networking, including the OSI model, network segmentation best practices, routing, and common protocols and concepts
SAN switch technology management, storage provisioning, LUN masking, zoning, performance management, and volume management
Supports these activities by diagnosing, reproducing and fixing software and hardware issues
Make on-going improvements to event monitoring in agreement with level 3 teams
Working knowledge of system hardening best practices, methods and access control methodologies

Houston, TX

Lead SAN Engineer

Houston, TX

Parisian Inc

Houston, TX

Lead SAN Engineer

Collaborate with other infrastructure and development technology teams to provide them with consultation and inquiries related to the network
Manage performance and capacity monitoring and reporting
Manage planning and upgrade coordination
Provide primary maintenance support for currently assigned core software products
Provide 24x7 on call 3rd-level support
Provide monthly reporting and dashboards
Provide rotational 24x7 on call 3rd-level support

present

Phoenix, AZ

Senior SAN Engineer

Phoenix, AZ

Towne, Klocko and Beer

present

Phoenix, AZ

Senior SAN Engineer

present

Support Development, QA and Staging network environments used by our Software Development teams
Monitors and reports on SAN performance and provides input for SAN improvement
Closely interacts with the Development Team, Test Teams and Subject Matter Experts to stay up-to-date on issues and progress
Develops/maintains project schedules
Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal
Performs Level 1,2 and 3 support of all SAN and SAN switches in DC2
Document existing and new infrastructure deployments using Run Book and architecture diagrams

Education Education

Bachelor’s Degree in Autonomy

Clark Atlanta University

Bachelor’s Degree in Autonomy

Skills Skills

Applied knowledge and capabilities in demonstrating advanced skills with Storage Networking concepts: Fiber Channel, LUN Security, Hard/Soft zoning, Lun masking, CIFS, NFS, and data replication
Exhibits the ability to prioritize and work within constraints of strictly controlled change management infrastructure using current industry standard best practices for storage allocation
Extensive experience supporting the following technologies; Fibre Channel, FC-IP, FC routing, FICON, SCSI, iSCSI, Routers, TCP/IP, IP addressing, UNIX, NT, open systems protocols, storage management
Proven ability to conduct detailed performance analysis tasks as it related to the entire I/O stack
3 years experience and ability to work proficiently within server operating systems (Linux/Solaris) including file system, volume management software, and networking concepts
Good planning skills and ability to deliver to agreed schedules
Knowledge of SAN technologies (FCIP, encryption, fabric design and best practices)
Knowledge of Hadoop and CEPH
Practical experience with DR testing and execution, RAID, data migrations, and business continuity is desirable
Able to write software in Python or some other administrative language

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15 SAN Engineer resume templates

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Lead SAN Engineer Resume Examples & Samples

Design and implement SAN storage infrastructure solutions, including integration with third party software and hardware
Serve as technical liaison with SAN engineering, project managers, system administrators, database and application teams during all phases of new projects, from design through implementation
Develop and prepare solution designs and operational documentation required to support engineered solutions to production support teams
Proficiency in more than one specific infrastructure technology such as Backupor Servers
7-10 + combined experience with Systems/Storage/Backup Engineering in a large enterprise environemtn
Years of SAN Storage experience with EMC, IBM & HDS using both GUI and CLI
3+ years of SAN storage design
Strong experience of EMC/HDS tools and preferably IBM
Strong experience of Cisco or Brocade SAN fabrics

SAN Engineer Resume Examples & Samples

Expertise with EMC Storage arrays (Symmetrix and VNX)
Experience with other storage array vendors (NetApp, HP 3PAR, Hitachi, etc.)
Mastery of storage area network,s including Brocade and Cisco
Expertise with volume managers (LVM, VxVM, etc.)
Experience supporting or maintaining Oracle, MySQL, Couchbase or other databases
Experience with EMC Data Domain, as well as, NetBackup, and / or CommVault
Linux / UNIX system administration experience
Able to write software in Python or some other administrative language
A passion for making Blizzard games the best in the world!

SAN Engineer Resume Examples & Samples

Mastery of Storage and SAN concepts. You know why things function, not just how to configure them
Mastery of Storage area Networks including Brocade and Cisco
Experience supporting or maintaining Oracle, MySQL, Couchbase, or other databases
Experience with EMC Data Domain, as well as NetBackup, and / or CommVault

SAN Engineer Resume Examples & Samples

Experience in installing and troubleshooting SAN related third party applications (Veritas, PowerPath)
Experience and understanding in establishing SAN for Oracle DB and database applications
Experience in all aspects of SAN hardware installation
Deep experience in all aspects of SAN storage presentation
Basic Experience in OS patching, upgrade and solutions
Self-motivated and problem solving skills
Bachelors degree or equivalent work experience
Responsible for the installation, maintenance, configuration, and integrity of the storage and backup systems
Recommends and implements enhancements that maintain or improve reliability and performance of the storage subsystem
After hours support and on-call responsibilities required
Develop and maintain documentation of storage system configurations, and procedures
Remove single point of failures, reliability weak points and performance bottlenecks
Storage provisioning, capacity planning, performance analysis, monitoring, reporting, establishing backup systems, which includes backups, replication, and data restoration

R&D SAN Engineer Resume Examples & Samples

Qualified candidates must have 4+ years of experience with large scale heterogeneous storage infrastructure (SAN and NAS)
Excellent technical and communication skills
Qualified candidates must know at least one scripting language well (ideally Perl or Python) in addition to shell
Working knowledge of one or more programming languages (C, C++, Java) is a plus
Experience with developing automated processes that interact with a vast storage infrastructure
Must be capable of writing technical documentation, making presentations to an internal audience, interacting positively with upper management and outside vendors
A solid understanding of AIX, Solaris and Linux
Bachelors Degree or equivalent

SAN Engineer Resume Examples & Samples

Articulates the business value and impact of advanced technical and non-technical information with ease
Provides guidance and acts as a resource to less experienced engineers and helps them gain knowledge, experience and good judgement
Implement appropriate tools and processes as laid down by organizational and operational guidelines within support function
3-5 years experience in distributed storage environments
3-5 years in an associated technology (Server, Networks)

ICS SAN Engineering Sustain Engineer Resume Examples & Samples

Certification of new code releases to support existing products used within the SAN Infrastructure
Provide support to L2 and L3 teams to assist with production impacting code bugs
Assist maintenance teams with any pre/post upgrade questions and issues
Maintain SAN Builds, including certification of updates, security and maintenance releases
Manage and prioritise with other team members support and enhancement requests
Collaborate with Cisco / Brocade / EMC / IBM Engineering and Support teams to resolve issues
Collaborate with other teams to delivery solutions or services
Attend one or two training classes and year to further enhance your skills and knowledge
Broad but technical “hands on” build knowledge covering SAN (switching and storage) with EMC/IBM/Cisco/Brocade technology
Experience working with hardware and software in a large, complex storage environment, including configuration of new environments (Unisphere / Cisco DCNM / Brocade BNA / Virtual Instruments)
Tuning and troubleshooting of existing SAN environments to improve efficiency
Experience testing code/sw/hw products for quality control of rollout on production equipment for fix issues Strong SAN / NAS and Networking skills
Excellent at MS Office products, mainly MS Excel and MS Word
Ability to produce detailed Low Level architecture documentation for design/process/procedure/wiki items
Good understanding of Configuration Management
Virtual Instruments
EMC VIPR SRM
EMC ViPR Controller
Automation scripting of operational tasks (health checks)
Configuration management using CFENGINE

Lead SAN Engineer Resume Examples & Samples

Act as the primary subject matter expert for capacity planning and trending analysis
Provide monthly reporting and dashboards
Conduct quarterly reporting for vendor contract review and compliance
Manage performance and capacity monitoring and reporting
Lead root case analysis
Support the operating system and system components by providing direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to system and component software
Provide primary maintenance support for currently assigned core software products
Manage planning and upgrade coordination
Provide 24x7 on call 3rd-level support
Collaborate with other infrastructure and development technology teams to provide them with consultation and inquiries related to the network
Conduct new product installation and evaluation
Participate in Disaster Recovery planning and testing
Ten or more years of experience leveraging Brocade product suite and SAN topology principles and best practices
Ten or more years of experience with EMC products – SRDF, Timefinder, Solutions Enabler, VMAX
Demonstrated ability trouble shoot SAN storage issues
Experience with Storage related Scripting in Perl or related scripting experience
Ten or more years of experience with the UNIX operating system and how it relates to SAN
Converged infrastructure experience
Experience with EMC’s migrations tool, Open Replicator
Bachelor’s degree preferably in Computer Science or Information Systems
Working knowledge of the remaining software products maintained and supported by the team including

SAN Engineer Resume Examples & Samples

SAN provisioning including zoning and masking
Set up and maintain replication and cloning, including basic scripting
SAN switch management and configuration
Host configuration needed to access provisioned storage
Migration of data to new arrays
Maintain documentation of storage allocations for all arrays
Troubleshoot SAN connectivity issues
Performance and capacity monitoring of SAN switches, arrays, SSDs, etc
Comprehensive understanding of the various storage frame offerings (EMC, HDS, NetApp)
Comprehensive understanding of the software components, including management, replication, snapshots, etc, for the vendors listed above
Strong applied experience with some of the following storage related technologies
Ability to read and program in Perl strongly desired
Bachelors in Computer Science or related field desired
Background in large-scale Unix and Windows environments

SAN Infrastructure Engineer Resume Examples & Samples

Design, implement and manage NetApp storage, backup, recovery, and data management solutions
Troubleshoot NetApp storage arrays and SAN infrastructures as needed
Strong knowledge and experience on a broad range of infrastructure technologies such as Windows or Linux Server platforms, Windows Desktop platforms, Web Servers (IIS or Apache), Directory Services, High Availability configurations, Virtualization (VMWare and/or HyperV) and Collaboration tools
Apply OS patches and upgrades on a regular basis, as well as upgrade administrative tools and utilities (SCCM)
Hands-on experience with PowerShell for scripting
Application and middleware performance troubleshooting, as well as optimization of technical architecture
Working knowledge of IP Telephony systems
Experience with monitoring and managing Microsoft Remote Desktop or Citrix environment
Experience developing, implementing and communicating security policies, standards, guidelines, and procedures

SAN Engineer Resume Examples & Samples

Responsible for ensuring global availability and performance of the Storage Area Network (SAN) in both physical and virtual environments
Ensures that SAN capacity, performance and availability are managed in line with the Business Information Services (BIS) KPIs
Ensures that our global SAN capability is maintained in accordance with Business Information Services (BIS) Technical and Operational standards
Responsible for the management of the SAN, including change requests and troubleshooting incidents as well as ensuring that the capacity roadmap for the SAN is maintained
Ensure that documentation is maintained and kept up to date in line with JM standards and policies
Experience working with Storage Area Network (SAN) in both physical and virtual environments
Experienced in SAN associated capacity and performance management
You will be proactive and driven, with a collaborative approach and experience of coaching and developing others
Additionally, experience of supporting SAN related back up procedures and back up technology, working to ITIL principles and working in a highly regulated, global organisation would be desirable
2January 2017

SAN Engineer Resume Examples & Samples

Provide onsite and remote technical support to Brocade TAC and customers on current and future Brocade products
Understand, troubleshoot, diagnose and resolve customer issues on Brocade equipment
Define, manage, and execute problem resolution plans and communicate closure/resolution to Brocade customer support, SAM, partners, and customers
Effectively manage many different tasks simultaneously
Travel frequently to customer site to perform problem resolution, upgrades as well as handle and diffuse political situations
Review of technical documentation for training materials, technical marketing collateral, troubleshooting guides, etc
Coach and assist in training SAM’s, TSE’s, Escalation support and other Brocade customer support team members on Brocade current and future products
Primarily work customer business hours with occasional off shift and weekend hours to support scheduled activities such as hardware replacements, s/w upgrades, network tuning activities etc
Special project assignments from manager
Excellent written, verbal, presentation, and listening skills
Extensive experience supporting the following technologies; Fibre Channel, FC-IP, FC routing, FICON, SCSI, iSCSI, Routers, TCP/IP, IP addressing, UNIX, NT, open systems protocols, storage management
Commercial databases such as Oracle, SAP, and Microsoft SQL Server are desired
Fibre Channel Switching
Multi-pathing software, volume managers, file systems (such as VERITAS File System), and backup software
NAS and/or SAN storage and surrounding infrastructure
Comfortable with technical and business English usage (documents reading, e-mails, conference calls)

SAN Francisco Production Engineer Resume Examples & Samples

A positive, “can-do” attitude with balance: must not be afraid to ask for help when getting outside experience base or comfort zone
An effective listener: able to engage with and understand artists to discover what their requirements are
Familiarity with using REST APIs and designing web services
Prior experience developing applications with PyQt

SAN Francisco Senior Production Engineer Resume Examples & Samples

Bachelor’s degree or advanced degree in Computing Science or Graphics discipline, or equivalent professional experience
In-depth knowledge of C++
Expert knowledge of developing tools and/or plugins within industry software packages such as RV, Nuke, and Avid media Composer
User Experience and User Interface design experience

Senior SAN Engineer Resume Examples & Samples

Develops/maintains project schedules
Maintaining SAN configuration for DC1 and DC2
Maintain SAN documentation for both Datacenters including cabling, routes, zoning and configuration
Monitors and reports on SAN performance and provides input for SAN improvement
Facilitates as a SAN SME for all OBIM efforts
Performs Level 1,2 and 3 support of all SAN and SAN switches in DC2
Closely interacts with the Development Team, Test Teams and Subject Matter Experts to stay up-to-date on issues and progress
Helps resolve any issues, impediments team might have to meet the schedules
Required: BS + 5 yrs related experience (or equivalent ed/exp)
Desired: BS in Information Technology/Systems + 10 years experience as a SAN Engineer
Experience as a SAN Engineer
Ability to identify project risks, perform high level research by talking to the team and SMEs, and come up with a mitigation plan
Good written skills including but not limiting to drafting agendas and progress reports
Proficiency with MS Project, PowerPoint, Word and Excel
Ability to run the project meetings and motivate the team to complete tasks on schedule

SAN Engineer Resume Examples & Samples

Creates SAN connectivity procedures as assigned by Senior level staff. Performs and oversees the installation, configuration, and maintenance required for SAN host software and/or drivers
Performs and oversees the provisioning of SAN-attached storage to hosts and creates storage groups, luns, and masking
Partners with systems/application vendors as required to manage and maintain SAN Fabrics, installations, zoning, hardware/software upgrades, concurrency, and troubleshooting
Troubleshoots complex or highly visible storage connectivity and infrastructure issues
Supports Senior level in creating, communicating, and implementing performance management standards, policies, procedures, and reports
Partners with customers to analyze host storage requirements and communicates requirements to Senior level
Participates in multi functional project teams within IS and across lines of business as required to support business requirements
Solicits feedback and guidance of department best practices from senior department team members and management
Continually enhances knowledge of SAN administration, engineering, and Kindred standard office applications in order to achieve departmental success and professional growth
Provides on-call and after-hours scheduled support to fulfill production and project needs. Covers less senior levels as required
Ensures and communicates that storage is allocated efficiently to maintain the best use of Kindred SAN assets
Manages systems/applications vendor interaction, problem resolution, and hardware failures
Supports Senior level with installation, decommission of multiple storage platforms, and firmware upgrades
Installs and maintains SAN enterprise management tools
Provides storage/performance analysis and capacity planning with industry standard SAN management tools
Actively builds and maintains relationships with business unit SAN customers and vendors
Updates and maintains existing SAN policies, procedures, and standards
Develops techniques and procedures for performing various benchmarks as required
Solicits feedback and guidance of best practices from department management in order to prepare and conduct formal presentations concerning major projects and new technology directions
Demonstrates skillful judgment when escalating issues and communicating status to senior staff members and management
Coaches, mentors, and provides feedback to SAN Administrators regarding departmental procedures, policies, and standards that pertain to Kindred Storage Area Network (SAN). Assists with training and orientation of SAN staff
Applied knowledge and capabilities in demonstrating advanced skills with Storage Networking concepts: Fiber Channel, LUN Security, Hard/Soft zoning, Lun masking, CIFS, NFS, and data replication
Current working knowledge standard Office applications, Visio
Thorough understanding of Microsoft Active Directory, Clustering, LAN/WAN network components and administration
Ability to manage projects, ensuring that projects are clearly defined, systematically executed, and results oriented. Adherence to Project Management processes and standards within the organization are required
Experience working on multiple storage platforms and industry standard SAN Management software
Demonstrated skills utilizing storage replication, mirroring, DR, and backup technologies
Exhibits the ability to prioritize and work within constraints of strictly controlled change management infrastructure using current industry standard best practices for storage allocation
Storage capacity planning and monitoring experience within the past year
Successful practical experience with large-scale data migrations
Minimum of 2 years of hands on experience with administration, planning, implementation, of Storage Area Networks
Minimum of 4 years current IT experience
Work history in a Data Center environment

Solutions Engineer San Francisco Resume Examples & Samples

Gather business and technical requirements from prospective Zayo customers and create supportable solutions that meet those requirements leveraging capabilities within the Zayo solutions portfolio
Create high-quality customer facing deliverables to convey the optimal design that meets the aforementioned requirements in a way that positions Zayo above competing solutions and drives increased sales
Conduct subject matter training sessions with members of the Zayo sales organization to improve technical understanding of our capabilities
Assist in the creation of competitive market data to ensure Zayo solutions are appropriately priced, and appropriately pitched against competing solutions
Provide consultative guidance to clients and prospective clients on infrastructure related issues
4-year technical degree preferred
Direct experience as a Solutions Engineer/Pre Sales Engineer for an IT Services company, preferably in the Managed Services/Managed Hosting or Cloud Computing space
5-7 years experience engineering and managing IT infrastructure comprised of enterprise network, server and storage elements, including Virtual (VMWare) environments
Experience sizing data center footprints to meet space, power, and cooling requirements based upon high-level equipment lists
Experience sizing virtualization environments

SAN Engineer Resume Examples & Samples

The Level 2 Operations function is the Primary contact point for level 2 Storage service and support activities. The function provides 24 x7 coverage. Additional scope includes reviewing overall performance of storage environment and suggest solutions to remediate issues ahead of time
Attendance on technical bridges with technology teams to drive resolution of proactive / react incidents. Resolving high priority incident tickets, up to P1S1
Work in a 5 day 8 hour shift 05:30 to 14:30 or 09:30 to 18:30, either Sun-Thu or Tue-Sat format
Provides proactive / effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue
Proactively anticipates problems and analyzes ways to mitigate the risk
6+ years experience in an associated technology (Server, Networks)

Senior SAN Engineer Resume Examples & Samples

BS or equivalent + 9 yrs related experience, or MS + 7 yrs related experience
Experience in patching/upgrading storage firmware is mandatory
Experience provisioning storage to Virtual Infrastructure is mandatory
Experience managing backup specific storage arrays is a plus
Netapp
Proper understanding of RAID and striping and experience with designing a solution for mixed requirements
Experience working in multi-vendor setup using NetApp, EMC
Basic knowledge of provisioning and configuring storage for Windows and Linux servers
Experience with disaster recovery and business continuity
Strong interpersonal and communication skills and comfortable in global working environment
Good at building, cultivating teamwork and mentoring. 3 top required skills
Must have at least 6 years of hands-on experience with Enterprise class SAN storage systems
At least 5 years of experience implementing storage solutions in Hosted / Non-production environments
Thorough understanding of SAN and fiber switches is mandatory
Support Development, QA and Staging network environments used by our Software Development teams with focus on EMC, Netapp and Hitachi
Good at building, cultivating teamwork and mentoring
Implement processes to standardize cloud operating practices and procedures, capacity planning and risk mitigation
Experience managing backup specific storage arrays

Electromechanical Engineer Pdp-san Diego Resume Examples & Samples

Be completing or has completed (within 1 year) a PhD in science, technology, engineering, or mathematics from an accredited institution
Have an overall cumulative GPA of at least 3.25/4.00
Drafting experience utilizing industry standard Geometric Dimensioning and Tolerancing
CAD and FEA experience
Understanding of fabrication and requirements for common materials such as aluminum and steel
Understanding of printed circuit board fabrication and materials
Good presentation and writing/communication skills
Have an overall cumulative GPA of 3.7/4.0 or higher

SAN Engineer Resume Examples & Samples

Strong storage background
Knowledge of system integration with database, networking, backup, and virtual computing environments
Demonstrated storage experience in virtual environment
Relocation to Madison, WI (reimbursed)
Eligibility to work in the U.S. without visa sponsorship
Exposure to SAN virtualization and NAS
Experience with EMC, IBM, Hitachi, and/or NetApp
Experience with Cisco MDS Switches
Experience using Vmware vSphere 5.0 and higher

Senior Engineer, SAN Resume Examples & Samples

Involved in the design, implementation, management and operational support of large complex storage and backup and recovery systems and their related systems
Involved with the architecture, implementation and maintenance of complex enterprise storage area networks and data backup and recovery systems primarily those from Hitachi Data Systems, NetApp, Sun Microsystems, Symantec and StorageTek, as well as McData and Brocade fiber channel switches
Provision and allocate storage between storage arrays and server assets (Windows and Unix Based), assignment of RAID levels, LUN configurations, and file system creation
Work with other Information Technology staff, Project Management Office and business units gather, analyze and translate business requirements into a solution design for new installations or upgrades to existing platforms
Serve as the technical project lead on projects, including coordinating the installation, maintenance, repair and replacement of hardware and software with end users, vendors and Information Technology staff and vendors performing contracted work
Responsible for the design, implementation, management and operational support of data availability and retention systems such as server and SAN based backups and an enterprise level backup solution (preferably Veritas)
Manage all storage and backup infrastructure software versions, installations, upgrades and patch installations
Responsible for development of documentation to perform tasks listed above
Bachelor's Degree /or equivalent combination of education and experience preferred
Experience with automating server and storage configurations via scripted procedures on both Windows and UNIX based OSs is required
This position requires someone with solid team leadership attributes, the ability to manage their work load amongst changing priorities, alternating between project/design and high level operational support
Experience working in both Windows and Unix-based environment with comfortable familiarity with operating system commands and operations
Good interpersonal skills, with ability to work across functional lines, and at many levels
Ability to work on assigned tasks independently and executes with minimal direction
Must be able to work on multiple projects simultaneously, meet project deadlines, and work under pressure
Ability to provide off hours and weekend support for the enterprise storage infrastructure, as well as other duties as required and/or assigned
Must have the legal right to work in U.S
Industry certifications are a plus
3 + years engineering experience with large-scale enterprise server and storage systems including SAN, NAS, switches, and other storage infrastructure
5 + years experience of volume management on both Windows and UNIX (Solaris preferred)
3 + years experience in Veritas Foundation Suite, specifically Volume Manager and File system
Preference given to candidates with experience across the following

SAN Engineer Resume Examples & Samples

Provides multi-level technical support in defining, developing and evaluating storage products to meet client needs
Works with partner storage teams to ensure the appropriate storage level provisioning is maintained. Monitors server/storage infrastructure and any processes related to these systems
Provide production support for distributed storage environment including accurate problem identification, ticket documentation and customer/vendor engagement
5 - 8 years experience in an associated technology (Server, Networks)
Must have experience with Unisphere for VMAX / DMX and Hitachi Tuning Manager
Experience with VC Ops is a plus
Intermediate/advanced experience deploying storage with controller based systems such as EMC Clariion or HDS Thunder line of products

SAN Engineer Resume Examples & Samples

Must have the ability to provide effort estimation and complete work based on a schedule of activities in coordination with Operations Manager and Project Manager
Must execute Salesforce.com production Change Management, Problem Management and Incident Response procedures
Must work directly with and within the TechOps Internal Services teams in building and deploying highly available, robust, resilient, secure and supportable solutions (Test environment Builds/Capacity Adds/Refreshes)
The ideal candidate will have prior experience with process automation as it applies to the provisioning of resources within their Information Technology discipline. Examples of tools in this category include Tuning Manager, SPA, and Cisco utilities such as Cacti, The use of custom automation and provisioning processes implemented via scripting languages, templates, and/or parameter tokenization would also be applicable is crucial to the success of the projects
Must be able to develop requirements for the tool-sets required to streamline and automate system installation and configuration procedures
May be required to define requirements for, and/or write/test custom tools to handle system automation tasks (installation, configuration, monitoring, etc)
Define, develop and deploy system monitoring requirements/thresholds as well as corrective actions
\Adhere to system hardening guidelines and security best practices in support of ISO 27001/PCI/SOx
Document all operational processes and procedures to optimize support and management of deployed systems
Assist internal Salesforce.com Technology teams in performing Production Operations tasks including systems monitoring, performing diagnostics, problem isolation and solution deployment by providing expert-level operational support (training and on-call support)
Represent Operations team and contribute towards new and on-going Technology projects in areas of Scalability, Performance and High Availability
Engage effectively in technology discussions with Architects
Develop strong partnerships with Architecture, Project Management, Data Center and Provisioning groups
5 years of experience (H/W and S/W) implementing high-volume, high-availability storage solutions in a large enterprise environment including: SAN, and Archive solutions with 24x7x365 uptime requirements (eCommerce or Internet experience desirable)
3 years experience and ability to work proficiently within server operating systems (Linux/Solaris) including file system, volume management software, and networking concepts
Candidates will handle installs, configurations, and upgrades for the Storage and SAN hardware
Experience with the EMC VMAX, 3PAR, and Hitachi NAS
Experience with Cisco MDS line, HBA firmware, multi-path software, and SAN fabric management
Experience in several different forms of replication (e.g. SRDF, TrueCopy/HUR, Oracle Image Copy)
Experience with snapshot technologies
Experience with managing storage for Oracle RAC databases
Proven ability to conduct detailed performance analysis tasks as it related to the entire I/O stack
Practical experience with DR testing and execution, RAID, data migrations, and business continuity is desirable
Experience with command line tools for EMC, Hitachi, and Cisco
Proven experience executing upgrades, capacity increases, and reallocation of storage resources
Knowledge of Hadoop and CEPH
Experience with capacity management and planning
Understands fundamentals of networking, including the OSI model, network segmentation best practices, routing, and common protocols and concepts
Experience working in large, load-balanced environments including managed switches, firewalls, and F5 Load-balancers
Basic scripting skills in any UNIX shell and Perl with the ability to provide requirements for task automation, resource monitoring and performance monitoring
Extensive troubleshooting and performance monitoring skills
Hands-on experience with production hardware life-cycle management
Knowledge of SAN technologies (FCIP, encryption, fabric design and best practices)
Working knowledge of system hardening best practices, methods and access control methodologies
Prior experience working within a regulatory compliance framework
A demonstrated passion for excellence
Knowledge of Agile Development or Scrum Project Management methodologies
Strong interpersonal and relationship building skills, conducive to team development
Ability to work with geographically dispersed teams
Knowledge of ITIL Industry practices