Services Product Manager Resume Samples

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C Hilpert

Cheyanne

Hilpert

29626 Prohaska Summit

San Francisco

+1 (555) 756 9282

29626 Prohaska Summit

San Francisco

Phone

p +1 (555) 756 9282

Experience Experience

Philadelphia, PA

Services Product Manager

Philadelphia, PA

Runolfsdottir, Howe and Keebler

Philadelphia, PA

Services Product Manager

Provides direction, content and support for product marketing efforts including trade shows, webinars and collateral
You will be responsible for every facet of driving success, from creation of offers to realization of revenues through the following activities
Monitor delivery execution, discovering and correcting any issues that detract from customer delight or financial performance
Support sales inclusive of training, customer meetings, presentations, proposal development
Works directly with global sales organization for product sales training, competitive bids and RFP responses, customer quality issues
Create and manage "value gap" models with role-based personas to measure impact on closing their product-specific usage and adoption
Manages technical and business queries (pricing schedule, specification, regulatory issues)

Los Angeles, CA

Digital Services Product Manager

Los Angeles, CA

Gleason, Hintz and Stroman

Los Angeles, CA

Digital Services Product Manager

Identify opportunities and provide guidance on partnerships, acquisitions or to drive product success by working with the Alliances & Partnerships team and the Business Development team
Define and drive the business plan and product strategy for the Digital Solar portfolio including a detailed solution map for Digital Solar that specifies the intended outcomes, customer and market segmentation, targeting along with the associated segment specific value proposition and value capture analysis. The solution map will also include defining the analytics that are necessary for the success of the product
Be responsible for Wing to wing definition of segment specific connectivity architecture within the EC Digital Services Architecture
Provide roadmap for the product with detailed release plans that clearly identify the value proposition and net new functionality delivered to customers on a release by release basis
Prioritize feature set and capabilities necessary to drive Assets Under Management, Data Under Management and a differentiated position in the marketplace
Competitive analysis and relative positioning of the product offerings
Develop a pricing model for the product and underlying modules

present

Houston, TX

Liquidity Management Services Product Manager

Houston, TX

Ward Inc

present

Houston, TX

Liquidity Management Services Product Manager

present

Work closely with the Correspondent Banking and coverage teams during the account planning exercise
Develop a liquidity management product proposition by working with Legal, Operations and FICC to evolve optimal account pooling structures
Market sizing and analysis (existing client base and potential target market)
Drive Growth Initiatives associated with liabilities, Volumes (CHB/SHA/BEN-OUR/MT202 Bene Deduct) and Re-pricing
Be the catalyst for replication of existing Global Cash management capabilities in Nigeria
Maintain core client collateral (including slip-sheets, pitch books, proposal content, regulatory guides) for maximum impact and deploy tailored content
Defend and grow market share while maintaining industry relationships with partners

Education Education

Bachelor’s Degree in Communication

University of Cincinnati

Bachelor’s Degree in Communication

Skills Skills

Strong verbal and written communication skills, strong interpersonal skills
Ability to demonstrate enthusiasm towards colleagues and clients
Ability to perform under pressure & meet deadlines
Results oriented team player with high professional standards and work ethic
MBA or MSIS highly desired
Ability to take conflict and redirect it towards team focused success
Ability to effectively collaborate across time zones and cultures
Comfort in both business and technical forums
Self-starter with the aptitude to function effectively in a fast-paced, dynamic organization

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15 Services Product Manager resume templates

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Cib-execution Services Product Manager Resume Examples & Samples

Ensure project deliveries are clear, reliable performance metrics, deriving actionable insight from complex business data, and leveraging data to understand and improve business capabilities and processes for sales and trading
Coordinate across numerous constituencies to gain consensus and develop innovative, efficient, competitive approaches to issues
Interface with cross-functional organizations; IT, Operations, compliance, legal, risk) for product delivery
5 years experience in Fixed Income product oriented trading or sales role at a major bank or alternative trading organization with solid understanding of Rates, FX, Credit and Commodities
Prior experience in client facing position requiring consultative approach and the ability to deliver complex information in concise and relatable manner
Ability to execute at a high-level, handle multiple projects simultaneously and independently, while maintaining a high degree of communication and escalation at appropriate junctures

Icg-account Services Product Manager Resume Examples & Samples

Monthly rates setting/ hedge submissions/ condi adjustments/ account proofing
Account Opening Documents negotiation and implementation of PDPA/ FATCA
Manage deposits target / ROA / monthly forecasting
Drive deposit repricing / raise LCR friendly deposits
Work with RT to analyze & manage S2 costs / placement of excess liquidity
System rollouts / enhancements pertaining to account services
Implement RMB Strategy & G3 Fast initiatives
TTS Knowledge especially on deposits / Basel III policies / FATCA/ SDIC Skills (What specific technical skills does the individual need and at what level, e.g. specific IT/spreadsheet/analytical/modeling skills)
Good grasp of MS Office, ability to slice & dice to analyze and drive deposits and forecast all stream of revenues
Ability to work with tight datelines
Motivated, team player
Work will all stakeholders

Cib Investor Services Product Manager Valuations Resume Examples & Samples

Develop our strategy for OTC Derivatives Accounting, including how we support valuation in the future, taking account of technology developments and the needs of our client base
Act as the product lead to the project that will change our support for OTC derivatives and work with colleagues and other product partners (e.g. ACCE) to ensure a globally aligned solution
Maintain product definition and promote consistency and best practice across the region
Maintain a good understanding of regulatory developments that impact how we support specific instruments, understanding the impact on our service
Maintain an awareness of market developments and vendor and competitor service offerings to provide comparison and input to future innovation
Drive product developments as required, building solid business cases in alignment with the wider product direction
Provide product input into valuation and operating models, working with Operations, Technology and Platform teams to ensure continued development and a market leading offering
Work with internal partners to address any client issues and help manage clients back to green
Monitor potential and open risks and issues in relation to instruments and valuation
Act as the product lead for any business wide valuation issues, market events or pricing policy
Support fellow Fund Accounting product managers with deals and client issues
Update sales documents & RFP database to provide clarity of our capability and product messaging, and promote awareness of this across the business
Conduct internal and client updates on industry trends or new product developments
Participate in sales presentations, presenting the product positively and producing first class sales materials that will help generate new business
Provide analysis, input and decision making to setting fees for new & existing business

End User Services Product Manager Resume Examples & Samples

Good relationship builder and negotiator that can work effectively with peers and senior colleagues
Knowledge of the Citi Desktop environment
Good analysis and presentational skills

Liquidity Management Services Product Manager Resume Examples & Samples

The Product Manager will be responsible for the management of the Cash Balance sheet. This implies a measure of accountability for business performance and to optimize the returns for Cash Management
Identify and drive implementation of liquid solutions to enhance growth in liabilities, meet the global liquidity management requirements of our global corporates within the constraints of local institutional framework and market regulations
Be the catalyst for replication of existing Global Cash management capabilities in Nigeria
Develop and consistently update Nigeria Country profile document, issue a Newsletter quarter on new market developments, new product roll-out by Citi within the quarter, information on market indicators and projected impact on the TTS Cash business
Support other Product Manager in driving sales for market segments assigned in line with the penetration strategy of the TTS Cash business
Defend and grow market share while maintaining industry relationships with partners
Work with the Regional Payments product team in managing, changing and evolving product risk, regulatory environment and requirements in areas such as Compliance, AML, credit risk, and operational risk
Market sizing and analysis (existing client base and potential target market)
Lead & Support the sales drive to grow the FI Cash portfolio
Drive Growth Initiatives associated with liabilities, Volumes (CHB/SHA/BEN-OUR/MT202 Bene Deduct) and Re-pricing
Ensure adequate MIS is in place to track drivers (Volumes, Liabilities), Revenues, Expenses and Pipeline/ Wins
Work closely with the Correspondent Banking and coverage teams during the account planning exercise
Leverage the global network to increase our RMB market share
Management of Cash Balance Sheet and Account Services P&L. Preparation of plans, forecast. Analysis of results vs. Plan and providing explanation for differences
Participating in Pricing/Deal review and providing sales support. Consistently monitor account services pricing in line with market developments, proactively initiate price changes for review and approval and drive closure in a timely manner. Preparation and execution of marketing plans. Conducting marketing research whenever appropriate. Issue a quarterly newsletter to disseminate information of market developments, impact on the Cash business etc. Provide regular updates on market and product information that impact account service revenues. Consolidate and provide information for senior management
Product development and innovation including overall coordination with Legal, Operations, Technology, Client Delivery and Sales in order to make account services as successful as possible
Develop and implement an optimal TTS Hedge strategy. Initiate and effect re-pricing for enhanced returns
Proactively manage current account balances within the context of the liquidity environment with a view to understanding the implications of rapid market changes and initiating appropriate responses for optimal returns for the TTS business. Initiate and implement liability growth initiatives to enhance access to targeted liability pools in the market, in liaison with relationship management teams and Sales
Develop and understand cost structure of each product and propose alternatives to reduce expenses
Prepare and ensure Product Programs are approved in a timely manner
Implement and manage analytical tools/processes for adherence with and optimization of transfer pricing policy. Work closely with Treasury to fine-tune and optimize transfer-pricing policy
Identify the investment needs of customers and develop investment products that address their liquidity management needs
Implement global Initiatives on liquidity and Investment management in Nigeria within the context of market regulations and system constraints
Develop a liquidity management product proposition by working with Legal, Operations and FICC to evolve optimal account pooling structures
Tailor product collateral to meet client needs
Identify customer communication opportunities - topics, new communication channels
Track and communicate any major regulatory changes
At least (5) five years banking experience. Treasury experience will be an advantage
Good understanding of the macro-economy and in particular liquidity management
Experience in analysis of business case – (ROI, Cost-benefit analysis)
Knowledge of trends in the Trade market
Deep understanding of Risk management is essential and a pre-requisite
Good communication skills (written and verbal)
Strong quantitative and analytical skills
Strong creative thinking capability, come up with solutions and innovations
Outside the box-thinker
Ability to adhere to product management disciplines
A BSc / BA degree in a Business/Accounting discipline
An MBA and/or professional accounting qualification will be an advantage

Cib-ts-liquidity Services Product Manager Resume Examples & Samples

Actively participate in the development and execution of strategic investment (SPR) initiatives including development of strategic plans, contribution of details into projects, business case development, oversight and subject matter expertise (SME)
Actively participate in on-going communications to business partners of your responsible product initiatives including conducting of regular trainings
Continuous on-going ownership / analysis of financials relating to your assigned products
Liaison with business support and China financial management for investigations, variances and metrics
Actively participate in the development and maintenance of activity based cost metrics, Profitability Analysis, Control Self-Assessment and other similar projects
Identify and develop cross functional strategic initiatives wherever appropriate to build the China capability network
Identify strategies to increase the volume of payments delivered electronically, by directing the analysis of paper, planning and executing
Contribute efforts to build a reliable, error free and automated process that support the products
Identify strategies and opportunities to improve quality and efficiency
6 years of transactional banking experience with client access channel implementation or product preferred
Team player; work with limited supervision required
Strong interpersonal and organizational skills including good decision making and multi-tasking abilities
Fluency in Mandarin and English both oral and written
In depth China market banking regulation and local cash management experience required
Exposure to various functions including sales, client service, operations preferred
Deep MS Excel, Access, PowerPoint and Word skills

World Wide Services Product Manager Resume Examples & Samples

Typically 12+ years to demonstrate mastery of Service Business Management
Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role
High knowledge of Information Technology (IT) and services industry
In-depth and broad knowledge of company organization, functions, culture, HP Services (HPS) services portfolio, routes to markets, and end to end processes. Unique mastery and recognized authority in area of responsibility. Need solid technical, and state-of the- art functional, or business knowledge
Highly developed problem solving abilities
Demonstrated ability to lead and inspire teams, develop relationships across organizations and accomplish goals under pressure situations. Strong skills in exercising independent judgment
Ability to correctly design reports and interpret their output
Highly developed project/ program management and change management skills. Solid understanding of business planning methods and business acumen
Excellent presentation skills. Highly developed negotiation/ influencing skills

Alpha Services Product Manager VP Resume Examples & Samples

Market and distribute alpha signals and strategies to sophisticated institutional quantitative clients
Trade hypothesis generation and problem solving in collaboration with clients and our quant desks
Identify new Alpha signals and strategies from internal sources
Understand Performance Drivers across various markets and how to further optimize leveraging quantitative techniques
To act as senior member of team and champion for MS Alpha Services in Europe
A background within Hedge Fund client coverage
Systematic appreciation of information and ability to work with systematic clients
Strong communication skills to display gravitas with sophisticated client base and internal senior management
Ability to network internally and work with various sales, trading and product teams
An understanding of both Equity and multi asset products
Multi-year experience successfully delivering alpha capture ideas to quantitative clients
Experience within electronic trading a plus

Cib-execution Services Product Manager Asia-executive Director Resume Examples & Samples

Collaborate and partner with coverage sales/trading and product teams and educate clients to deliver best in class execution services and solutions ensuring objectives are met in a collaborative manner
Monitor client activity; revenues and market shares
Identify opportunity and market trends and provide the suitable products to meet client needs
Work with sales to drive client usage
5+ years’ experience in Fixed Income product oriented trading or sales role at a major bank or alternative trading organization with solid understanding of Rates, FX, Credit and Commodities
SME across fixed income execution products, services and solutions
Understanding of client segments and their associated execution needs
Have an understanding of the concepts and industry direction for Sales client intelligence, data analytics and tools to help Sales
Team player comfortable working in a fast-paced consulting-style, unstructured environment
Excellent quantitative and analytical problem solving skills – as well as written and verbal communication

Markets Private Equity Services Product Manager Resume Examples & Samples

8+ years’ experience in Accounting, Financial Reporting, Private Equity and/or Fund Administration
Knowledge (experience) with alternative investments, in particular private equity
Financial information / P&L management
Business development support experience
Ability to work in groups and independently
Written communication
Financial modelling
Interpret financial information
Desire to be part of a growing business
Presentation preparation
Supervisory skills with professional staff
Hands-on management style with strong leadership skills

CIB Investor Services Product Manager ED Resume Examples & Samples

Client focus: Ensure that client requirements and sales mandate are delivered with a sense of urgency. Act as single point of contact for client while facing-off internally on their behalf across internal support groups and business partners. Implementation will also encompass third-parties involved such as client vendors, ECN's, Fund Administrators and other authorized interests
Project management: End-to-end project management accountable to client and business owners. Accountable for delivering fully operational account to client in a timely manner. Ability to identify potential differences between current JPM offering and client requirements from the onset of on-boarding, and work with client and internal partners to solve
Internal Partner Coordination: Coordination across JPMorgan teams globally throughout the implementation process. In particular, building strong relationships with Sales and Trading, Client Solutions, Credit, Risk, Legal, Client Service and Technology teams in order to facilitate client timelines. Serve as initial point of escalation for internal support teams

Account Services Product Manager Resume Examples & Samples

3-5 years of experience in product management or marketing, project, or financial management. Proven success in analyzing target markets and business opportunities, developing financial projections, developing product requirements and strategy
Experience working with and motivating cross functional teams to implement complex projects successfully; preferably in banking, financial services or a related field
Process engineering experience with strong analytical skills and a pragmatic approach
Well-rounded leader; highly motivated individual / self-starter; ability to take direction; can work independently as well as in a team
Sound relationship building capabilities with partners across the organization in order to drive consensus
Payments and banking experience preferred
Experience in wealth management and working with Financial Advisors a plus

Investor Services Product Manager Global Data & Analytics Resume Examples & Samples

15+ years of hands on and progressive experience managing various aspects of Cross-Asset Performance Measurement & Risk Analytics businesses in the context of large global custodian business models
Experience can be at a major global custodian bank or at a financial technology company specializing in cross-asset data and risk analytics
Specific experience in designing data models, integrating performance and risk systems with investment accounting platforms and designing information delivery portals are critical
Specific experience in all aspects of Investment (portfolio) accounting and management of structured and unstructured data are a must
Proven track record of driving the design and development of client information delivery portals are key
Hands on Operations experience in multiple aspects of Performance & Risk Analytics activities is a major plus
Detailed working knowledge of and experience with industry systems used for performance and risk are very important
Strong execution orientation with a proven and demonstrated track record of results in the management and transformation of Cross-Asset Data & Analytics Product capabilities
Proven ability to manage, partner and drive complex technology projects with internal technology departments and/or third-party vendors
Adept client and internal negotiation skills to be used in the delivery of client solutions
Acumen with multi-constituent management
Exceptionally strong people management and leadership skills with a demonstrated track record for both
Impeccable industry reputation/recognition for accomplishments in the field of Data & Risk Analytics
Impeccable detail orientation and focus on superior quality deliverables with an ability to set deadlines and consistently achieve them
15+ years of progressive experience at either a top Global Custodian or within a financial technology firm offering Performance and Risk Analytics services
Undergraduate work in accountancy, finance, quantitative modelling, operations management, technology or related field
Graduate work a plus
Chartered Financial Analyst designation is a plus
Excellent inter-personal skills and ability to thrive in complex, global environment a must

Tts-senior Trade Services Product Manager Resume Examples & Samples

Lead virtual teams in the development of product and/or services strategy to support new and/or recurring business within the region with specific focus on Singapore and ASEAN block countries
Along with the countries, be collectively responsible for product and service performance (financial and quality), growth in market penetration and relative share; own and actively manage all aspects of the product Profit & Loss (P & L) and performance
For Singapore, own direct responsibility for Trade Services revenues including but not limited to development of market strategy, product capabilities/enhancements and regulatory compliance
Responsible for development of value added trade services solutions for corporates and financial institutions including outsourcing solutions for the region
Provide the business interface with Operations Centers and Technology team to meet product development and delivery objectives
Provide specialist expertise in support of business activities (clients, transactions and products) as a subject matter expert and/or a project leader
As project manager, lead Trade Services initiatives in the region as identified from time to time with responsibility for full commercialization of these initiatives
10-15 years of Trade Banking experience
Management of Trade Business in a large cluster or large country
At least 5 years of proven experience in product management and development at a senior level
Demonstrated ability to lead teams including managing matrices at relatively senior levels
Location: Singapore
Reporting to Asia Head Trade Services

Prepaid Services Product Manager, VP Resume Examples & Samples

Drive prioritization of technology investments, support the development of platform strategy to allow for profitable growth of the product
Business case development – product launch experience. Skills
Self managing – strong desire to achieve results
Ability to function effectively to drive results in a matrix managed environment
Ability to multi-task / prioritize between many concurrent and competing tasks
Strong excel skills required
Strong product background/experience – highly organized, strict attention to process and detail
Strong leader and driver of results; strong written and verbal communication skills
Strong interpersonal, analytical, and problem solving skills
Must be able to adapt to change in a fast paced environment
Values Diversity: Demonstrates an appreciation of a diverse workforce, appreciates differences in style or perspective,

Tts-liquidity Management Services Product Manager Resume Examples & Samples

Review competitive capabilities with Solutions managers to identify and prioritize gaps that need to be closed
Own the product development life cycle process to ensure these are done as planned – Business Case, Funding Approval, Business Requirements, Solution design, implementation and communication
Develop and articulate product strategy that meets Market & Customer requirements and is aligned with Regional product vision and country needs
Break down strategy into actionable components and ensure understanding, acceptance of this across the business constituents including Product, Sales, Operations and Technology
Work closely with the Regional product partners to execute regional business strategies
Own the Product profitability process that ensures revenue and cost dynamics of each product are understood and continuously reviewed
Establish pricing policy and benchmarks to guide Sales teams responding to customers
Own the process to bring these ideas into the investment process, ensure funding and implementation
Organize and participate in product development brainstorming sessions to identify new and innovative ideas, success transfer possibilities across markets within and outside the region
Bachelor's degree in economics/commerce/Finance, MBA preferred
Process and time management skills
Analytical skills
Cultural sensitivity
High level of contribution to achieve team objectives
Ability to prioritise projects

Services Product Manager Resume Examples & Samples

Extensive industry knowledge in the selling and/or delivery of IT professional services offerings, large multi-year support services and/or infrastructure solutions
Analytical thinker with technical background or affinity
Proven record of consistently demonstrating diplomacy, problem solving, and decisiveness in a matrixed and consensus-driven environment with a passion to solve hard and ambiguous problems
Comfortable presenting to multiple levels of management and cross functional teams
Strong organization skills and attention to detail
Ability to conceptualize and translate complex ideas into simple terms
Excellent writing, listening, and verbal communication skills
Knowledge and usage of MS Word, Outlook, PowerPoint, Excel, SharePoint
Team player who can collaborate with and influence a diverse set of cross functional stakeholders
Demonstrated maturity with a positive can-do attitude
Highly motivated self-starter with a track record of meeting commitments and ability to manage numerous projects simultaneously
The successful candidate will have a great sense of humor and be able to apply common sense, adapt to flexible roles, and become proficient at additional skills as needed
Travel 15%
A minimum of 2 years of experience is required; 3 to 5 years of experience is preferred

Trade Services Product Manager TTS ICG Resume Examples & Samples

At least 5 years of working experience as Trade PM/Sales in banking industry
Self-motivated and committed to achieve planned goal
Excellent verbal and written communication skills-Creative in solving issues and structuring solutions
Flexible and willing to adapt to different environment

WMA IT Services & Product Manager FA Platform Resume Examples & Samples

Assess the offerings, capabilities, and competitors as well as current and potential new areas in order to develop a service & product strategy to serve GT's (Group Technology) customers (closely aligned with Business Strategy/GT Strategy/Divisional Strategy)
Design services and products, and execute corresponding reviews, reporting and billing
Work with IT business demand management and business product/service management to capture and translate business requirements for new and existing services, and ensure sufficient IT resources to meet the current and future demands for a given service
Plan and managing lifecycle, TCO, and demand of services and products in portfolio
Manage risks that could seriously impact IT services and products
Significant experience in developing enterprise applications in the financial industry
12+ years of experience working directly in or closely with a technology delivery organization; 5+ years of that experience should be in the financial services industry
5+ years of experience managing budgets minimally in the $5-10m range

TTS Global Account Services Product Manager Resume Examples & Samples

Drive consistency in client experience through global guidelines on Account Services activities and drive its adoption through product enhancements
Create Business Requirements Documents and drive application development with Technology partners
Manage relationships with cross functional partners in support of the product roadmap, day-to-day management, training, etc
Manage product issues and drive resolution
Work closely with Project Managers, Client Delivery, Operations and Implementation to ensure smooth and appropriate on-boarding of clients on Digital platforms
Interface with cross-organizational teams to ensure business processes are supported by the best technical and system choices
Ensure standard project management methodologies are followed across the program
Create marketing/training material
Three plus years business analyst/technology/product development experience preferably in a bank environment
Two plus years project/program management experience preferably in a bank
BA / BS Degree with a strong technology/business analyst background
Ability to work and drive broad group of stakeholders, countries, global and regional teams
Knowledge of cash products
Understanding of technology and capabilities development
Ability to coordinate effectively in a multicultural and multiregional environment
Can work independently
Ability to identify product gaps and structure solutions
Self-starter – can work independently

VP, CCA Trade Services Product Manager Resume Examples & Samples

Contribute to the definition of the Trade Services product offering in CCA Region
Coordinate product offering, documentation and implementation of existing and new products, marketing strategies and action plans to increase Trade Services revenue and meet financial goals
Responsible for the product controls and process monitoring under global, regional and local policies are in place (i.e. MCA, LCAs, PAP Guidelines, ICG Risk manual, X-Border Policy, Regulatory changes, SLAs, etc.)
Assure and coordinate clear end to end process for trade services processes and service flows according to capacity needs, efficiency ratios and market competitiveness
Measure and grow market share. Determine benchmarks against our competitors (product offerings, pricing, etc.) and take actions presenting alternatives/solutions to be at pair or ahead in the financial market competitors
Product Training to all local TTS & business partners
Interact frequently with country Trade teams to understand market trends, pipeline
Must be fluent in English & Spanish (speaking, reading & writing)
2 + years’ experience in Trade Product Management
Bachelor’s Degree required (With a focus on Business Administration OR Economics OR Finance OR Engineering)
Master’s Degree desirable (With a focus on Business Administration OR Economics OR Finance OR Engineering)
“Execution spirit” and entrepreneurial skills; “Gets things done”
Results oriented and ability to work in a fast paced environment
Ability to effectively communicate in a cross cultural environment
Analytical Skills and strong Risk background

Treasury Services Product Manager Resume Examples & Samples

Minimum of 5 years Treasury Services Product Management experience or equivalent experience required
Excellent oral and written communication skills, analytical skills and problem solving skills
Must be able to articulate clearly and concisely when interfacing with Customers, Sales, IT and Operations as well as other Bank partners and Third Party Vendors
Strong Microsoft Office Skills
Knowledge of agile methodology preferred

Treasury Services Product Manager Resume Examples & Samples

2- 5 years Treasury Services product knowledge/experience, previous bank product management, or equivalent experience required
Excellent oral and written communication skills, analytical and problem solving skills
Must be able to articulate clearly and concisely when interfacing with management, customers, sales, legal, IT and operations as well as other bank partners and third party vendors
Advance Microsoft Office skills

Treasury Services Product Manager Resume Examples & Samples

This position coordinates product management of the Treasury Services assigned products, product development, enhancement product profitability and risk, supports Treasury Services Operating Plan and marketing strategy for assigned product(s). The overall objective is to meet operating plan financials, assigned product's profitability goals and market penetration via pricing, system/process development coordination, technical sales support, customer trend analysis, sales training and risk management
In conjunction with the Product Line Manager, analyze / synthesize information and develop a product plan which addresses the needs of client segments and strategies. Performs product development, market communication and oversight of key product disciplines
In conjunction with the Product Line Manager, researches and supports product profitability by pricing for the assigned product or product line in order to achieve operating plan revenue goals. Guides and develops the product analysts and works with operations and system managers in the implementation of systems and processes in operating plan goals
Provide required technical expertise to Sales during the Sales process (via direct customer contact), and also as a writer through development of brochures, user manuals, etc. is the subject matter expert for assigned products
Perform technical training, demonstration and develops user/customer documentation. Prepare sales support materials and participates in development in development and execution of technical training programs for customers and internal area of BNY Mellon
Guide the product analysts as well as direct the efforts of operations and system managers in the implementation of systems and processes in compliance
5+ years’ experience in a product management role (preferably AVP or VP level) (or other key leadership role) focused in global transaction banking, FX payments or global correspondent banking with a global financial institution
Experience in driving and managing a global FX payments solution and or FCA solutions
Deep industry knowledge and experience with global correspondent banking and currency markets, including indirect clearing and management of counterparty risk in Asia
Strong experience and a good understanding of local clearing in Asian markets and the specific regulatory and market specific requirements
Experience managing, communicating various currency requirements, restrictions, and currency specific payment formatting for the global currencies
Successful in product management with a major global banking firm which offers these types of services is preferred
Excellent communication skills, experience leading change and inspiring teams
Strong assimilation skills dealing with multi-variable projects, able to work independently under pressure of competing deadlines
Experience in defining technical product requirements for new product development or significant product enhancements
Strong business planning skills and project management experience
Demonstrated analytic, financial and market planning and consultative selling skills
Proven leadership skills in complex, matrix organizations with strong influencing & collaboration skills
Experience in directing Information Technology and Operations from a strategic perspective
A track record of building strong working relationships with key internal stakeholders
MBA (preferred) or BS/BA in business or industry related fields such as Finance, Economics, Accounting, Marketing or Mathematics

Treasury Services Product Manager Resume Examples & Samples

Drive the strategic direction of assigned products
Develop product roadmap and marketing plans
Identify new revenue opportunities and manage product profitability and pricing
CTP Certification preferred

Global Consumer Services Product Manager Resume Examples & Samples

Manage a product roadmap including outlining the vision and key phases of deliverables for product lines
Partner with internal research team to understand consumer trends and insights and run research studies to identify
Partner closely with cross-functional teams (marketing, finance, call center operations) to inform go-to-market strategies
Support product marketing needs for sales teams
Understand how consumers use the products and recommend improvements
Manage 3rd party vendors including identification, negotiations, and on-going oversight and management
5+ years experience in consumer software product management role/sales/marketing in a complex business environment
Experience with fraud products or industry a plus
Track record of successfully delivering high quality projects on time in a fast-paced/rapidly changing environment
Ability to effectively interact with multiple stakeholders, including product delivery, marketing, call center operations, etc
Knowledge of and enthusiasm for technology in an Internet environment

Citibank Berhad Kl-asean Liquidity Management Services Product Manager Resume Examples & Samples

Serve as primary contact for LMS product development activities for country teams
Prepare and present product business plans in partnership with Country TTS Head and Market Managers
Assess financial and technical implications of product enhancements/features
Act as primary owner for pricing and documentation process while partnering with LMS MMs and regional teams to set pricing strategy for each product in respect to current market situation
Manage global/regional network strategy and partnerships – drive network processes, COE oversight
Translate market requirements into business requirements; communicate the requirements with regional teams and track the execution of initiatives
Oversight revenues across LMS sub products for each country
Participate in annual financial plan and updates
Conduct key metric analysis (volumes, quality metrics, customer satisfaction, etc.)
Coordinate with LMS MMs and regional teams for consistency among ASEAN countries and with the region
Ability to perform in a high performance working environment and have the ability to interact with stakeholders across geographies at multiple levels up to senior management
Adept at sizing up situations, analyzing facts, developing alternative courses of action
Able to drive implementation of plans; meticulous and able to set effective priorities to achieve both immediate and long-term goals
Strong interpersonal and communication skills, oral and written
Articulate
Leadership qualities in cross-functional collaboration
Adaptable to new concepts and responsibilities
Self-motivated; work proficiently in teams
Over 8 years’ experience in Cash Management product development, project management or treasury consultancy in developing markets
Familiar with banking regulatory framework including Basel III liquidity framework, foreign exchange administration, tax regimes
Adept at formulating business plans and business proposals
Performance management skills (knowledge of key product metrics, P&L drivers)
Strong analytical skills, familiarity with common data tools
Understanding of Cash Management propositions and capabilities; experience with primary Citi platforms (CRM, Flexcube, GCE, CitiDirect) an advantage
Cultural awareness to operate effectively in local environments across ASEAN countries
Tertiary Degree from a reputable university

Icg-account Services Product Manager Resume Examples & Samples

Monthly rates setting/hedge submissions/condi adjustments/account proofing
Account Opening Documents negotiation and implementation of PDPA/FATCA/CRS
Manage deposits target/ROA/monthly forecasting
Drive deposit re-pricing/raise LCR friendly deposits
Work with RT to analyze and manage S2 costs/placement of excess liquidity
System rollouts/enhancements pertaining to account services
Manage dormant accounts and roll out new products/process improvements pertaining to end to end account services
OD management
TTS Knowledge especially on deposits/Basel III policies/FATCA/SDIC
Good grasp of MS Office, ability to slice and dice to analyze and drive deposits and forecast all stream of revenues
University degree preferred

Services Product Manager Resume Examples & Samples

Participate in product / solutions launch planning phases with cross-functional teams
5 years of Project Management or Product Management experience
5 years of experience with current industry trends/technologies: SaaS, IT Orchestration & Automation, Software-Defined-Hardware, Software-Defined-Networks, Adapters, OpenStack, Cloud, Convergence
5 years of experience with open management standards and APIs, orchestration and scripting tools
3 years of experience with customer support and product serviceability
Understanding of software development methodologies & processes (e.g. Agile, Extreme Programming, Lean Software development, Rapid application development, Scrum)
Self-starter with the aptitude to function effectively in a fast-paced, dynamic organization
Results oriented team player with high professional standards and work ethic
Ability to learn quickly and adapt to changing priorities and requirements
Comfort in both business and technical forums

Icg-regional Trade Services Product Manager Resume Examples & Samples

Lead virtual teams in the development of product and/or services strategies to support new and/or recurring business in the region
Along with the countries, be collectively responsible for product and service performance (financial and quality) and help provide guidance to improve product usage, risk management and profitability
Actively monitor and manage all aspects of the Profit and Loss (P&L) and performance
Contribute to regular business reviews/presentations and the monitoring of the product performance at regional level through various indicators
Responsible for development of value added trade services solutions for corporates and financial institutions for the region
Provide the business interface with Operations and Technology as well as other internal functions
Provide specialist expertise in support of business activities (clients, transactions, products) as a subject matter expert and/or a project leader
Lead, as project manager, Trade Services initiatives in the region, as identified from time to time with responsibility for full commercialization of these initiatives
3-5 years of trade banking experience
At least 3-5 years’ proven experience in product or project management and development with senior-level interactions
Working knowledge of various aspects of risk – credit, regulatory and product
Demonstrated ability to lead virtual teams including managing matrices at relatively senior level
Excellent communication and inter-cultural management skills

Systems Services Product Manager Resume Examples & Samples

Efficiency with Microsoft Office Products – emphasis on Word & Excel
Demonstrate data mining and analytic capabilities
Proven presentation and written communications skills
Experience with Microsoft VBA (Visual Basic for Applications) and Macros Scripting knowledge
HTML Scripting knowledge
Knowledge of IBM products such as Agile IT and Watson Analytics
IT / Computer Science background would be an asset

Live Services Product Manager Resume Examples & Samples

In-game marketing, events & promotions
5+ years of product management experience within the post launch/live services console business or mobile gaming vertical
Experience defining in-game engagement programs, providing creative input and executing player communications that drive performance
Strong verbal and communication skills with the ability to solve problems and drive results with cross-functional teams
Deep understanding of the latest mobile and post launch gaming services and industry trends
Strong quantitative analysis skills and a history of supporting data driven decisions
Excellent time management skills with the ability to multi-task with demonstrated performance of managing multiple products/projects at once
Bachelor’s degree in Business, Marketing, Economics, Engineering or similar fields strongly preferred

NPI & Core Services Product Manager Resume Examples & Samples

Bachelor’s degree in Engineering or business related discipline
A minimum 5 years experience on OEM Gas F-fleet and / or H-fleet Technology
Product line experience
A minimum 4 years of experience in a leadership role within a product line, commercial or technical environment
Prior project management or NPI program management experience preferred
Prior experience in or working with services operational and execution teams preferred
Effective team building and problem solving abilities
Ability to “blue sky” – design product capabilities to solve problems, creativity
Strong oral and written communication skills, including executive level presentation skills
Able to interface effectively with all levels of the organization
Knowledge and understanding of Product line technology, processes is a distinct advantage

Applications & Services Product Manager Resume Examples & Samples

Drive/Lead large cross functional teams (including 3rd party developers and OEMs) to plan and execute key service launches for entire device portfolio with full accountable for results
Manage multiple highly complex device development projects simultaneously while driving new Device Technology initiatives related to key business goals
Key liaison between VZW organizations and vendor community including mobile OEMs and device technology vendors. Provide a clear and coherent narrative of business priorities to partners & OEMs
Support implementation of new user interface functionality on flagship products & services. Coordinate and drive efforts between our Device UI team, Application Dev, OEM’s UI team, and third party vendors
Identify and understand critical issues and work diligently to resolve those issues and make timely decisions aligned with the business priority
Provide critical reporting to address any escalations that impact customers immediately
Interact with many stakeholders on a daily basis to analyze critical situations and make a decision to either escalate or go with an alternative workaround
Enforce quality requirements and help troubleshoot application, device and network related problems. This will require facilitating weekly development and porting calls/meetings with application developers and OEMs, troubleshooting priorities for both OEM and developers and having the full ownership for overall delivery and quality of preloaded applications and services
Articulate complex issues and persuade stakeholders internally and externally in negotiating issues needed to come to a resolution
Identify issues and drive with urgency items that might come up as blocking items for on-time services launch
Lead cross-functional teams to develop and optimize designs of third party applications and take advantage of newly created functionality and enablers on the device
Execute on integration of new technology into handsets as it relates to product and services. Drive for improvements on all key device features, such as memory, displays and input methods. Assess the feasibility of driving new functionality into the handset vs. applications including performing competitive assessments, support usability testing and cost trade-off analysis
Ensure compliance to VZ’s device and network requirements across various OEM’s and work closely with Device OEM leads for integration
Management of internal stakeholders involved in new product launches and services and communication of device technology/project status to all levels of management
Support general business needs – new requirements definition, regulatory compliance, liaison to Go-to-Market team to develop customer facing materials, support for senior management communications, meetings- staff, and business updates
Work with internal VZ requirement and network teams, mobile service product teams, and industry’s leading device as well as OS manufacturers to deliver mobile devices and experiences that meet the needs of customers and business objectives

Voice Services Product Manager Resume Examples & Samples

7+ years of Product Management or Engineering Management of Voice Services
Profit and Loss Management
Knowledge of Trader Voice and Cisco Voice Environment
Knowledge of Carrier Environment, TFN, Private Line Environment
Management and/or Leading Teams of People delivering voice product services
Proficient at Power Point and Excel Spreadsheets
Excellent Verbal and Written Skills
Have worked in large financial institution

Consumer Services Product Manager Resume Examples & Samples

Think strategically, execute tactically. You have the skill to work at a strategic level with leaders and the ability to roll up your sleeves and work tactically with individuals across the organization to drive results
Crave Ownership. You take accountability and do not expect someone else to make tough decisions for you. You take responsibility when things don’t go as planned, but never fail to share your successes
Empathize with conviction. Talk regularly with internal & external partners, internalize their viewpoints and drive them towards the desired outcome
Initiative. You enjoy solving tough problems without prescriptive advice on how to get things done
Communicate Persuasively. Make cases that are impossible to refute or ignore. Use data-based decision-making to convince management to offer support, funding and resources
Grit. Inconvenient setbacks do not impact your cadence or your results
Creativity. You exist outside the box; your thinking and creativity are as varied as your approach to solving problems
3-5 years’ supply chain experience, either industry or consulting
Retail & consumer electronics industry experience preferred
Engineering undergraduate degree, preferably in Operations Management

Services Product Manager Resume Examples & Samples

Serves as a technical authority within the organization and with customers
Manages projects or customer relationships of critical importance
May be industry-wide authority
Develops advanced/leading edge technologies and or equivalent
10+ years industry experience
PMP a plus

Trade Services Product Manager, Latam Resume Examples & Samples

Be responsible for a piece of Trade Services P&L
Achieve Trade Advance Plan (Rev: $44MM and Avg: $5Bn) and generate cross sell in Trade Services fee based products
Coordinate and approve Trade Services GDR templates before submitting to Global Committee
Rollout of new products / solutions across all 5 clusters (coordinate with stakeholders such as Compliance, AML, Legal, etc.)
Participate actively on any global strategy implementation. Coordinate with countries and report progress on a periodic basis
Responsible for the product controls and process monitoring under global, regional and local policies are in place (i.e. Trade services Policies, MCAs, LCAs & PAP Guidelines, ICG Risk manual, X-Border Policy, Regulatory changes, SLAs, etc.)
SME on Citidirect for Trade. Coordinate CD implementation strategy and marketing campaigns. Promote OCR and new technology adoption amongst clients
Provide regular trainings and updates to Sales teams and clients in terms of new products / best practices by conducting regular webinars / workshops etc
Responsible to improve Trade Services Client Experience
Proven track record of successfully managing a large and complex business with P&L management experience
An accomplished Business Manager who understands the Cash, and Trade businesses and has the ability and drive to motivate business and team performance
15 years business management experience with in-depth experience in Cash or Trade and client sales management with senior corporate professionals
Results-driven person with very strong communication skills
Digital banking acumen
Excellent client interaction skills especially with large global organizations with multiple wallets in multiple locations
10+ years direct people management experience, including senior teams
Strong and demonstrated leadership skills managing a diverse team with the ability to motivate and influence; foster innovation. Superior problem analysis/solving, interpersonal and teamwork skills
Strong ability to manage in a matrix environment
Quick study
Proven track record in running and growing a business
Fluent in both written and conversational Spanish and English
Experienced in managing a P&L business with extensive financial acumen
Strategic thought process
Knowledge of the transaction services space
Innovation and project management
Exceptional execution skills; gets results
Strong negotiation and influence skills
Strong relationship builder at multiple levels of the organization
Exceptional leadership and people management skills
Adept at managing within a highly matrix environment
Experience working with all levels of senior management
Undergraduate Degree, MBA preferred
High level of personal integrity and interest in building the Latin American Region
Articulate in written and verbal communication skills; Financial acumen
Ability to multi-task and prioritize in an extremely time-sensitive environment

Collaboration Services Product Manager Resume Examples & Samples

Great communication skills
Vendor Management
Good relationship building skills
Matrix Team Management
Business process understanding
Networking and influencing
Strategy and planning
Good client and stakeholder management
Proven experience of customer relationship management to Director level in a services/IT delivery environment
Proven experience in dealing with IT Service providers and suppliers in delivering IT projects and services in a multinational, European and global context
Experience of IT delivery/ project environments
Strong appreciation of service and governance processes
Strong appreciation of the IT infrastructure and application area in a complex global environment
Knowledge of supplier management best practice
Experience of working in a Mobile Apps environment
Knowledge of structured Service delivery methodologies such as ITIL
Knowledge of the Salesforce.com platform
Knowledge of Agile delivery methods

Global Account Services Product Manager, AVP Resume Examples & Samples

Execute on Account Services Digitization Strategic Roadmap in a cross functional setting
Manage client issues and drive resolution
Action VoC
Support Regional Product managers to develop regional capabilities where required and driving country rollouts
Work with Operations to track metrics and SLAs
Work closely with Project Managers, Client Delivery, Operations and Implementation to ensure smooth and appropriate on-boarding of clients on eBAM and other Digital platforms
Program management to include tracking issues, risks, key metrics, costs and schedules for projects under the Account Services program
Oversight of the product governance, risk, and control framework
Note: this role will be supporting multiple time zones and will need to be flexible as such
4+ years business analyst/technology/product development experience preferably in a bank environment
2+ years project/program management experience preferably in a bank
Good written and verbal communication
Project and Program Management skills
High Level Technology architecture skills
Influencing skills
Leadership and execution skills
BA / BS Degree with a strong Global Program/Product management and technology/business analyst background

TTS Global Account Services Product Manager Resume Examples & Samples

Lead members of the Documentation product team
Drive consistency in client experience through global guidelines and policies on Account documentation
Execute on Account Services Documentation Rationalization Roadmap in a cross functional setting (regions & partners), and Implement strong governance with Control functions including AML
Manage relationships with cross functional partners in support of the roadmap, day-to-day management, training, etc
Make decisions on Account Services client document negotiation requests
Manage client documentation issues and drive resolution
Create Business Requirements Documents and drive application development with Technology partners for documentation digitization efforts
Work closely with all global/regional Project Managers, Service, Operations and Implementation to ensure smooth and appropriate on-boarding of clients
5+ years Product Management/Documentation/Client Onboarding experience preferably in a bank environment
3+ years project/program management experience preferably in a bank
Legal/Paralegal experience
10+ years experience in a Bank

Services Product Manager Resume Examples & Samples

Ability to work independently but also collaboratively with manager and colleagues
Be an evangelist for Managed Services within the company and with global customers
Drive revenues and profitable, sustainable growth
Maniacal obsession for on-time, high quality delivery and great attention to detail
Strong written and oral communication skills, able to influence colleagues in a variety of different roles
Outspoken influencer of ideas and commitments
Translate market needs into high value services balancing unique regional needs with global standardization
Expert in PLM or other phase gate development processes
Comfortable with driving multi-organizational projects as the leader
You will be responsible for every facet of driving success, from creation of offers to realization of revenues through the following activities
Take ownership of one or more managed services offers Maintain product plan and roadmap, competitive intelligence and analysis
Serve as subject matter expert in your offers, understanding customer expectations, market dynamics, and underlying infrastructure
Develop go-to-market plans that ensure your offers gain share and deliver on planned revenue
Monitor delivery execution, discovering and correcting any issues that detract from customer delight or financial performance
Support sales inclusive of training, customer meetings, presentations, proposal development
Drive continuous improvements internally from every organization and function in support of your portfolio
Strong product / services product management, program development and release success
Domain knowledge in Financial banking industry, and/or payments Services and/or Retail, knowledge in managed services, professional services and Software as a Service (SaaS) / hosting
Consistently delivers on commitments, producing high quality deliverables with aggressive deadlines
Strong PowerPoint and Excel skills
Great communication and customer service skills
Ability to communicate with executives, leaders, individual contributors in both business and technical field
Ability to translate complex technology services into easily understood business concepts Strong Business Acumen/Analytical Skills, complex pricing structures/frameworks Self-starter, works collaboratively across multiple disciplines and organizations
Experience with self service solutions such as Self-service check out, ATMs, payment solutions and transactional process

Liquidity Management Services Product Manager Resume Examples & Samples

Define and execute the client solution and engagement strategy
Manage Financials for Liquidity Management Services for SSA
Drive the effective distribution of liquidity products to clients through continued enhancement to the value proposition and appropriate positioning
Maximize penetration of client wallet, including delivering against individual client segments and sub-segments (including the various Corporate industries, Public Sector, Financial Institutions and Non-Bank Financial Institutions)
Partner with Client Sales Management and geographies in originating and structuring solutions for key / high value clients, including direct client interaction on a regular basis
Inform and respond to market and regulatory change to drive product innovation and client positioning
Represent Citi at internal and external forums to promote thought leadership and encourage active industry engagement
Design and execute direct initiatives to meet revenue and balance sheet goals, and work with senior sales representatives to manage pipeline and identify new strategies for revenue growth/acceleration
Lead marketing and communication efforts
Define and deliver the Liquidity and Investments marketing and communication strategy including: client events and webinars, press releases, contributions to internal and external publications
Direct regular internal training programs (e.g. for sales teams, coverage, cluster partners, etc.)
Work with Global and Regional/Cluster partners to leverage synergies and execute against initiatives
Ensure compliance of Liquidity and Investments product and services with local and US law and regulations, and Citi policies
Follow Citi requirements for new product development
Ensure proper controls are included into MCA for Liquidity and Investments products
Perform the assessment of MCA results
The candidate should have 5-7 years of product development/ management, excellent interpersonal skills, strong execution and technical skills
Strong technical skills; Strong analytical skills; Strong communication skills; Strong planning and execution skills; Customer service orientation
Higher education in Finance, MBA, technical degree is a plus
Excellent English; 2-3 years’ experience product management.

Account Services Product Manager Resume Examples & Samples

Capability Grid maintanance for Account Services across EMEA region
Driving Network Management initiatives implementation
Operationalization of recent changes to documentation: incremental account opening letter, eSubmit, documentation reuse, followed by commercialization startegy and communication ownership (Sales, GSG, Banking)
Redesign of the pledge accounts process in cooperation with Account Services Operations and Agency and Trust partners
Monitoring of usage of newly deployed CRM form, support Sales and Banking in the transition process and ensure decommissioning of the 3 existing forms
Project and Programme Management skills
Execution skills

Treasury Services Product Manager Resume Examples & Samples

Evaluates potential products, recommends the development of new products or modifies existing products to meet community needs and bank financial goals
Designs and develops new Cash Management products and modifications of existing products in conjunction with other bank departments
Monitors the profitability of existing products and services. Makes recommendations to improve profitability, effectiveness and efficiency of products and services to achieve short and long term strategic goals
Evaluates existing products and services to ensure that the bank remains competitive in the market
Sets and recommends strategies and goals for the marketing of assigned products and services including market direction, pricing, and budget and monitoring achievement of market goals
Works with advertising and sales personnel to develop programs to promote assigned products
Keeps abreast of industry trends and regulations, identifies changes affecting the department and takes appropriate action, notifies staff of internal operation changes
Bachelor’s Degree in Marketing or a business-related field and/or equivalent experience
Marketing experience and sales experience preferred
3-5 years of banking product design/development and business development experience
3 years of experience in cash and treasury management including exposure to sales, operations and systems
Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP) designation preferred
Knowledge of banking products and design
Knowledge of marketing and advertising strategies
Knowledge of product/community/market relationships
Knowledge of bank Treasury Management products, services, operating systems and interactions with the Federal Reserve Bank
Basic knowledge of rules and regulations governing accounts and cash management operations
Working knowledge of Personal Computers and Microsoft Office Software Applications (e.g. Excel, Word, PowerPoint, etc.)
Superior product development skills
Ability to interpret market needs
Superior marketing and problem solving skills
Ability to research and compile information for the purpose of recommending product and/or services marketing opportunities
Good forecasting skills
Superior creative thinking skills
Superior written and verbal communication skills. Presentation skills
Good consultative skills
Superior project management and organizational skills
Ability to work on issues across a range of disciplines including marketing, pricing, operations, technology and compliance/legal

Issuer Services Product Manager Resume Examples & Samples

Development of issuer services specific proposition and design and implementation of an execution and business development plan with input from LSE Plc UK
Define a structure and framework to optimise resource in external outreach (e.g. prioritisation of target clients, segments and sectors, work with team to establish shortlist of target companies and actively monitor developments, constructive interaction with key stakeholders) with the aim to ultimately expand issuers services reach, diversity and scale of the project
Drive delivery of the project and successful execution of the project within agreed timelines and within the pre-arranged budget
Coordinate closely with Primary Markets Team to ensure quality production and delivery of the issuer services product
Liaise with issuers and content providers to ensure product delivery and roll out
Continue to product manage, grow and develop the issuer services model
Will have experience in equity capital markets and a good understanding of LSEG’s core markets and business areas with a Professional Qualification preferred
Proven success in a relationship management or business development role or able to provide evidence of the ability to do so
Is able to create rapport with senior executives across a wide range of corporates/advisors in both formal and informal environments
Able to demonstrate a comprehensive understanding of client business both from a commercial and strategic perspective
Show flexibility in relation to working hours
Computer literate/willing to learn tools to manage pipeline opportunities
Able to project manage complex projects involving technology build and delivery
Graduate with a business/finance related degree

Online Services Product Manager Resume Examples & Samples

You will build and maintain online enrollment products and experiences which enhance Schwab’s digital platforms, and help to develop new ideas based on market analytics and interactions with stakeholders, customers and prospects
You will fulfill the product owner role in daily stand-up meetings, sprint planning sessions, and product demonstrations
You will work with technical counterparts to define product release requirements and investigate production issues as they arise
You may work with marketing communications to define the go-to-market strategy and provide relevant and concise updates to executive management teams
You may also serve as the internal and external evangelist for our product offering

Trusted Networked Services Product Manager Resume Examples & Samples

In conjunction with engineering organisations, define innovative relevant target solutions
Manage and control the solution/product development process providing clear and regular reporting to the business through monthly reports
Work with the Portfolio Pricing function to set up standard configuration templates (e.g. parametric cost/price models) for the Solution/Product
Build and maintain relationships with internal stakeholders
Support bidding activities, be these for an integration project or service sale. Bring product expertise in terms of solution, but particularly competitive advantage
Contribute in project execution if needed and requested – providing technical product expertise and solution governance
Educated to degree level (or equivalent) in a technical/scientific or business field or a related discipline
Experience of working in a bid or project management role
Experience of working in a leadership role within product management

Trade Services Product Manager Resume Examples & Samples

Assist in achieving the business objectives with the Pillar Head (sub Pillar Head) in terms of overall product top line revenues, product roll out strategy, day to day management issues related to 'other than ' product stakeholders
Manage / Lead discussions with Coverage teams in structuring/leading product discussions
Proactively reach out to clients to discuss solutions/product enhancements; liaise with them on service and Operational issues hampering business flows
Contribute to directly help / contribute in the direct P and L growth of the ELOC / Trade Service business shaping an accelerating double digit growth business
Develop cross-industry knowledge
Acquire a thorough understanding of political and economic risk considerations in transacting in EMEA and beyond
Interaction with various internal teams will develop efficiency and project management skills
Prior knowledge of Trade preferred, and specifically supply chain finance
Third level degree (preferred)
Experience working in a corporate treasury or procurement function and advantage
Prior sales experience and track-record preferable
Languages - Italian and French preferable. Exceptional candidates without languages will be considered
Language skills an advantage. Italian and/or French language skills (preferable)
MS Office skills required
To drive client engagement through effective formal presentations
To make message relevant by tailoring to level and function of stakeholder
Write concise, organised, persuasive responses

Cdi-global Business Services Product Manager Resume Examples & Samples

Develop the service line on the different franchises, and propose a mid- and long-term strategy to strengthen our position, by implementing business model transformation
Create / develop customer value for all instrument business services lines, standardize / harmonize service contract marketing strategy
Create / develop marketing and business tools and to extend best practices & business models across the global marketing and régions
Give the market vision for strategic decision within the company based on your proven experience in sales and/or marketing operations and a good understanding of customer challenges and expectation
Work transversally with Global Marketing / Customer Services and Regions
A Master degree (MBA, MSc). University degree (BSc), preferably in biology, desired
5-10 years of local and International experience in service business field, in a sales or marketing position. Specific experience in IVD Service Marketing (In Vitro Diagnostic) will be an asset
A strong team player within the cross cultural Global Marketing group, able to interact with multidisciplinary teams and work in a matrix environment
Good communication and presentation skills and ability to deliver complex information into a simplified manner for different audiences
Proven business orientation is mandatory, but also strong leadership skills to convince, persuade, obtain an audience adhesion
Control of Service marketing tools and concepts
Analytical and synthetic mindset / Sense of time and priorities management

Connected Services Product Manager Resume Examples & Samples

Share common values with Volvo Way, Code of Conduct, high ethical standards,
Strong human competences in taking initiatives, influencing, interacting, cost/benefit consciousness, fair judgement, people orientation, strong sense of confidentiality, result oriented, strong belief in customer focus, leadership profile,
Minimum 5 year of knowledge of the Commercial Service sales,
Preferably product sales experiences within automotive industry in multinational companies,
Volvo Group Product knowledge on Telematics or related industry experience is a must,
Project and network experience,
Master degree in marketing or business / economics or similar,
First class communication skills (writing and oral), in English,
Ability to manage and drive a wide range of diverse issues,
Fully proficient in Microsoft Office applications and supporting tools for driving the business,
Knowledge / competences on data analytics (user focus) is considered as a strong asset,
Local Hiring Position

Chase Card Services Product Manager Resume Examples & Samples

3-5 years product management with technical product experience
Ability to work within a product development and delivery framework, and ensure appropriate documentation and timelines are adhered to
Experience working within an Agile development environment
Ability to maintain close working relationships with technology, operations, implementations, product strategy managers and the PMO to ensure true customer satisfaction experience
Ability to work in a matrix organization
Ability to quickly adapt to changing business priorities

Trade Services Product Manager Resume Examples & Samples

To drive a significant incremental revenue stream to Product P&L
Identify and develop target markets and client segments across the PS, Corporate and FI space
Champion the product and lead on structuring and the development of new solutions
Develop and maintain marketing collateral for the product
Complete market sizing, wallet share, competitor and other benchmarking analaysis
Interact closely to provide product knowledge, support and guidance to other units including Relationship Management, Sales, Risk, and Operations
Execution of product strategies
Ensure product solutions are managed within robust control frameworks and are aligned with regulatory and institutional requirements
Improve Trade Finance deal closing cycle-time by coordination with client, coverage, legal, risk and ops teams and set up efficient processes
Drive the client experience and technology agenda for the product from client interface, Ops platform to reporting, market intelligence and MIS
Previous work experience in Trade Product or Relationship Management
Previous knowledge of structured Trade products ie EAF, CTF etc
Track Record in designing and implementing new processes and procedures for credit products
Knowledge of the FI market
Strong understanding of Risk and Credit
Ability to interact and lead initiatives across the region and different stakeholders
Ability to develop creative and innovative solutions
Able to take a concept through to execution
Ability to build relationships
Arabic speakers are encouraged to apply

NI Services Product Manager Resume Examples & Samples

Support regional NI PdM organization with product expertise within own area of knowledge
Ensure that Line of Business (LoB) service products are implemented in GSS GS NI according to global structures and guidelines
Support implementation of global tools and processes for LoB product management in GSS GS NI
Provide relevant service documentation to Regional NI PdM organization in customer solution creation and negotiation phases
Creation, maintenance and reporting of Country Service Catalog for relevant LoB
Prepare the necessary documentation to support regional NI PdM organization to participate as needed in customer presentations and negotiations

CIB Treasury Services Product Manager Resume Examples & Samples

Proven client experience
Previous experience in cash concentration product set preferred
Track record of strong partnerships with key stakeholders
Liquidity and investment product knowledge desired
Understanding of relevant regulatory environment strongly preferred

CIB Investor Services Product Manager Resume Examples & Samples

Play a central role in the definition and execution of the business strategy and driving financial performance. Be responsible for understanding product capabilities and existing business model, and applying this understanding to drive project management and delivery of key business initiatives across the different product sets (including but not limited to addressing client or counterparty requirements, achieving regulatory compliance, improving efficiencies)
Work with the head of product in the oversight and delivery of 'run the bank' and business priorities, taking a lead in making recommendations, and driving forward the necessary action in collaboration with other product managers in the team
Collaborate with trading, sales, portfolio advisors and analysts, ops and tech teams to drive delivery of enhancements, changes and solutions
Represent J.P. Morgan Agency Lending Product in both external industry groups, and across other internal businesses (including representation in risk and control forums)
Effectively lead opportunity assessments and other internal approval processes (including new business initiative assessments) for new products, which will require working closely with functional/business partners
Promote product enhancements to the sales, client teams and other internal partners, including where needed, the creation of client materials
Proven track record in leading complex, strategic, global projects and/or change programmes, including set up of new products and business units
Ability to effectively manage multi-functional virtual teams and influence outcomes with senior stakeholders and functional partners. Must be able to build strong relationships
Excellent verbal and written communication skills - comfortable negotiating at all levels within an organisation
Must be confident in regular senior management interactions, which can be proven through prior experience
Strong problem solving skills, with confidence to propose and recommend solutions and manage difficult messages with minimum assistance
Strong risk and control mind-set. Results driven
Strong technical skills - grasp new concepts quickly, even when no prior subject knowledge exists. Be able to use problem solving skills to drive through issues
Must have considerable relevant experience in financial markets, with diverse understanding of different products, preferably within the global fund management industry and securities financing products
Self-starter with ability to multi-task, deliver against tight deadlines, handle conflicting priorities and work independently
Must be a team player with an ability to build network

Digital Services Product Manager Resume Examples & Samples

Master’s Degree in “STEM” Majors (Science, Technology, Engineering and Math) or equivalent knowledge / experience
Significant experience in Product Management / Strategic Marketing functions
Experience in technical & customer facing roles with proven track record
Experience in the Heavy Industry Market and Service Industries will be a plus, with proven track-record in technical & Customer facing commercial roles
Analytics software and online monitoring technologies knowledge
End-user experience in Power Electronics, Motors & Control systems engineering & maintenance will be a plus
Technical Expertise

Digital Services Product Manager Resume Examples & Samples

Master’s Degree in “STEM” Majors (Science, Technology, Engineering and Math)
A minimum of 10 years of experience in Product Management/Strategic Marketing functions
Experience in the Solar Industry Market and Service Industries will be a plus, with proven track-record in technical & Customer facing commercial roles
End-user experience in Power Electronics & Solar systems engineering & maintenance will be a plus

Services Product Manager Resume Examples & Samples

Leads one or more cross-functional teams in concept development, new product introduction and lifecycle management for assigned product category while using defined PLM processes
Accountable for all program metrics, including development schedule, sales, revenues and margin, product quality and customer satisfaction
Works directly with global sales organization for product sales training, competitive bids and RFP responses, customer quality issues
Provides direction, content and support for product marketing efforts including trade shows, webinars and collateral
Full P&L, ARS, and ARI accountability
Manages technical and business queries (pricing schedule, specification, regulatory issues)
Validates value propositions and develops business impact models
7-12 years of related experience
Strong leadership and people skills required to motivate and direct a team of independent contributors from various functions including technology, customer services, operations, supplier management and product marketing
High energy level, good organization and multi-tasking skills necessary to achieve constantly changing mix of short, medium and long-term objectives. Must be able to handle interruptions in schedule to respond to ad hoc sales queries, new customer opportunities and escalation of customer or technology issues
Strong analytical skills, business and decision modeling proficiency in Excel, proficiency with PowerPoint and exceptional written communication skills required to develop and support recommendations
Natural curiosity and self-motivation to learn and keep current on technical aspects and trends for assigned product category in areas that impact cost drivers, user experience and performance
Understanding and exposure to the broader retail POS hardware and software environment and how operators and consumers interact with technology in a retail setting and/or the same in the financial services self-service (e.g. ATM and branch automation) area. Experience in a services or outsourcing business preferred

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Program / Product Manager Resume Sample

Product Manager Service Resume Sample

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Services Product Manager Resume Samples

The Guide To Resume Tailoring

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15 Services Product Manager resume templates

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Cib-execution Services Product Manager Resume Examples & Samples

Icg-account Services Product Manager Resume Examples & Samples

Cib Investor Services Product Manager Valuations Resume Examples & Samples

End User Services Product Manager Resume Examples & Samples

Liquidity Management Services Product Manager Resume Examples & Samples

Cib-ts-liquidity Services Product Manager Resume Examples & Samples

World Wide Services Product Manager Resume Examples & Samples

Alpha Services Product Manager VP Resume Examples & Samples

Cib-execution Services Product Manager Asia-executive Director Resume Examples & Samples

Markets Private Equity Services Product Manager Resume Examples & Samples

CIB Investor Services Product Manager ED Resume Examples & Samples

Account Services Product Manager Resume Examples & Samples

Investor Services Product Manager Global Data & Analytics Resume Examples & Samples

Tts-senior Trade Services Product Manager Resume Examples & Samples

Prepaid Services Product Manager, VP Resume Examples & Samples

Tts-liquidity Management Services Product Manager Resume Examples & Samples

Services Product Manager Resume Examples & Samples

Trade Services Product Manager TTS ICG Resume Examples & Samples

WMA IT Services & Product Manager FA Platform Resume Examples & Samples

TTS Global Account Services Product Manager Resume Examples & Samples

VP, CCA Trade Services Product Manager Resume Examples & Samples

Treasury Services Product Manager Resume Examples & Samples

Treasury Services Product Manager Resume Examples & Samples

Treasury Services Product Manager Resume Examples & Samples

Treasury Services Product Manager Resume Examples & Samples

Global Consumer Services Product Manager Resume Examples & Samples

Citibank Berhad Kl-asean Liquidity Management Services Product Manager Resume Examples & Samples

Icg-account Services Product Manager Resume Examples & Samples

Services Product Manager Resume Examples & Samples

Icg-regional Trade Services Product Manager Resume Examples & Samples

Systems Services Product Manager Resume Examples & Samples

Live Services Product Manager Resume Examples & Samples

NPI & Core Services Product Manager Resume Examples & Samples

Applications & Services Product Manager Resume Examples & Samples

Voice Services Product Manager Resume Examples & Samples

Consumer Services Product Manager Resume Examples & Samples

Services Product Manager Resume Examples & Samples

Trade Services Product Manager, Latam Resume Examples & Samples

Collaboration Services Product Manager Resume Examples & Samples

Global Account Services Product Manager, AVP Resume Examples & Samples

TTS Global Account Services Product Manager Resume Examples & Samples

Services Product Manager Resume Examples & Samples

Liquidity Management Services Product Manager Resume Examples & Samples

Account Services Product Manager Resume Examples & Samples

Treasury Services Product Manager Resume Examples & Samples

Issuer Services Product Manager Resume Examples & Samples

Online Services Product Manager Resume Examples & Samples

Trusted Networked Services Product Manager Resume Examples & Samples

Trade Services Product Manager Resume Examples & Samples

Cdi-global Business Services Product Manager Resume Examples & Samples

Connected Services Product Manager Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume