Supply Chain Operations Professional Resume Samples

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H Schmidt

Hortense

Schmidt

5058 Domenico Street

Detroit

+1 (555) 160 0650

5058 Domenico Street

Detroit

Phone

p +1 (555) 160 0650

Experience Experience

Detroit, MI

Supply Chain Operations Professional With French

Detroit, MI

Cremin-Runte

Detroit, MI

Supply Chain Operations Professional With French

Manage all urgent situations and escalations
Engage in sales opportunities in assistance to Sellers / Business Partners,
Escalation Management
Track orders loaded to the backlog and manage changes on a timely basis with the least impact to the BP and IBM
Manage out of line situations and obtain all necessary approvals
Responsibility for Business Partner Hardware and Software Backlog Management
Engage in sales opportunities in assistance to internal client (Sellers / Business Partners),

Houston, TX

Supply Chain Operations Professional With Italian

Houston, TX

Larson, O'Connell and Lang

Houston, TX

Supply Chain Operations Professional With Italian

Work with business and A/R to resolve dispute management
Perform contract closure
Perform contract validation
The Bid Manager (BM) supports the IBM sales organization in their pre-sales or post-sales administrative activities with contracts, proposals and orders
Perform invoicing and billing reconciliation
Invoice customers in line with Work direct process documentation
Performance of standard checks and ensuring high quality output

present

San Francisco, CA

Supply Chain Operations Professional With English

San Francisco, CA

Effertz LLC

present

San Francisco, CA

Supply Chain Operations Professional With English

present

Supporting IBM's customers, sales force and Business Partners from initial sales support through contract signing, invoicing and revenue collection
Acceptance of HW and SW Maintenance Services contracts, modify contracts, cancellations, update inventory, invoicing and reporting activities
Ensure accurate and timely billing of all orders, manage complex billing situations
Provide support to the Order Competency Centre during the validation and ordering process
Supporting customers, Business Partners and IBM counterparts in these countries
Dealing with Technical Support Services queries
Solve all invoice disputes in timely manner, engaging Order Competency Centre if necessary

Education Education

Bachelor’s Degree in Flexibility

University of Massachusetts Amherst

Bachelor’s Degree in Flexibility

Skills Skills

Performance of standard checks and ensuring high quality output
Release price
Run Pricing Tools
Check for approval level
Get approvals
Receive seller’s Price Request
Contract preparation (STG mandatories)
Order loading into IBM tools
Order tracking and correction
Focus on sellers satisfaction

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15 Supply Chain Operations Professional resume templates

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Supply Chain Operations Professional for Uki Resume Examples & Samples

Initial sales support for IBM's customers, sales force, business partners and IBM counterparts
Engagement in qualified sales opportunities to deliver a proposal for hardware, software & services
Actively using appropriate communication tools in order to ensure fast resolution of requests, queries and problems
Focus on Customer and Business Partner Satisfaction, both externally and internally
Ensure all evidence is stored using appropriate data management systems
Ensure audit ability is maintained through compliance with all guidance of Solution Design and Delivery process, Business control, Reviews and approval requirements and IBM Corporate guidelines
Your money
Associate's Degree/College Diploma

Supply Chain Operations Professional Resume Examples & Samples

Monitor network
Report Network failure/issue
User ID management
Japanese level test 2 or good Japanese reading and writing ability
Good teamwork
Capable of 24 hour shifts
Network monitoring Experience is preferred

Supply Chain Operations Professional Resume Examples & Samples

Forecast process between the supplier and IBM
Place Purchase Orders
Monitor Purchase Orders
Ensure no supply issues
Support Month Ends and Quarter Ends
Strive for zero pends
Minimize inventory impacts
Place non production purchase orders

Supply Chain Operations Professional for CEE With English Resume Examples & Samples

Perform activities related to the transactions, such as order validation, credit checking, data entry and inventory movements
Ensure the Customer Satisfaction through timely and complete responses to inquiries, and proactive problem resolution
Maintain awareness of requests and processing activities and initiate communication regarding problems and solutions to appropriate IBM contact points
Share workload and when required pass on to team-mates

Supply Chain Operations Professional Resume Examples & Samples

Receive and validate customer reports
Ensure resolving of all actionable errors and handle exceptions
Submit validated reports that require configuration activity to the responsible country Techline Team
Actively communicate with other departments in order to respond to the queries
Maintain the internal/external customer satisfaction through timely and complete response and proactive problem resolution, understand customer expectations and support them
Track and monitor open items (backlog) in order to not negatively impact IBM cash flow. Take appropriate actions with IBM contact points to resolve the possible issues
Ensure resolution of fulfillment related problems and cooperate on disputes resolution
Track problems, monitor trends, gather information and perform root cause analysis
Ensure compliance to all auditing processes

Supply Chain Operations Professional Resume Examples & Samples

Help ensure that terms and conditions of specific are met both by IBM and the customer - comparison between the T&Cs of the offering and the actual installed SW & HW inventory
Send to the SW compliance focal point all cases that STS cannot resolve as per 1)
Follow up for feedback, including escalation if no reply within 30 days
Record in the DB the ongoing tracking and feedbacks correct / update system with the feedback
Perform activities related to the transactions, such as order validation, credit checking, data entry, inventory movements, business controls and compliance testing
Ensure internal and external Customer (Business Partners and local STS Teams) Satisfaction through timely and complete responses to inquiries, and proactive problem resolution

Supply Chain Operations Professional for Germany Resume Examples & Samples

Responsibility for processing of all IBM Order Entry orders sent by Business Partners
Responsibility for alterations of booked orders
Responsibility as process owner for resolution of any problems or issues that arise
Responsibility for updating country systems to reflect correct inventory movements as instructed
Ensure internal and external Customer Satisfaction through timely and complete responses to inquiries, and proactive problem resolution
Ability to work as part of a team
Ability to work under pressure
Good customer service, internal and external

Supply Chain Operations Professional With English & French Resume Examples & Samples

The open position is within Business Partner Contract Management organization, in the team that is responsible for Business Partners (BPs) revalidations
Administrator is responsible to handle BPs from given region, in this case France
The main scope of the job is cooperation and communication with BPs, mainly via written communication
Administrator needs to use several internal databases to execute checks on the BP, to eliminate any potential hits that would not allow IBM to continue the business with the BP after the revalidation
It is an administrative job that requires good time management, communication and organization skills. Excel skills are welcome
Flexibility in task and time to meet demand at peak times depending on business requirements

Supply Chain Operations Professional With Spanish Resume Examples & Samples

BC professional will be primarily responsible to coordinate and execute compliance testing of the given process for the given country or cluster of countries according to the guidelines
Will act as advisor on root cause, effective action plan and follow up on defects and maintain an overview of the compliance testing status to ensure that the BC process steps are covered and in a position to provide an assessment to the CoE BC Leader
Communication and negotiation skills, excellent written and spoken English and Spanish/Portuguese language

Supply Chain Operations Professional With English Resume Examples & Samples

Use appropriate collaborative / business tools and templates and coordinate IBM sales team and other supporting departments to produce deliverables according to client’s expectations, within time critical schedules,
Utilize foreign language skills while engaging and cultivating relationships with Sellers, Business Partners and a variety of IBM functions
Fluent in English and Nordics language

Supply Chain Operations Professional With Greek Resume Examples & Samples

Fluent in English and Greek - written and spoken
PC literate, good telephone skills
Self motivated, able to handle peak workloads
Must demonstrate good teaming skills
Enthusiastic, flexible and dedicated

Supply Chain Operations Professional With English Resume Examples & Samples

Receive Add, change requests or claim
Work with respective functions to resolve problems/issues
Fluent in English, any other language would be an advantage

Supply Chain Operations Professional With English Resume Examples & Samples

Receive and validate SCRT report from the customer in regard T&C and other agreements
Ensure resolving of all actionable zSCM errors and handle exceptions
Actively communicate with SWG/OO, Techline in order to respond to the queries. Maintain the internal/external customer satisfaction through timely and complete response and proactive problem resolution, understand customer expectations and support them
Ensure compliance to all auditing processes, ISO 9000 and S.O.D
Ensure the integrity and audit ability of all data maintained within the process area
Communicates actively with other team members to ensure skills exchange and development, maintains appropriate functional and tools skills and execute with efficiency and accuracy
Fluent in English, other language would be an advantage

Supply Chain Operations Professional Resume Examples & Samples

Validate and analyse the request or dispute as per the desk procedure –check the request, validate all numbers and process with system update or payment, communicate accordingly with partner
Obtain approvals as per guideline
Update of all necessary tracking tool
Maintain high level of internal & external customer satisfaction

Supply Chain Operations Professional With Japanese Resume Examples & Samples

Validated reports that require configuration activity are submitted by CSR to the responsible country Techline Team for configuration and order submission. Input from techline is validated and order is completed by CSR
Buddy Review / 4-eyes check are performed across the team, to ensure a correct order placement and invoice release, to ensure, customer satisfaction and correct revenue flow
Respond to customer fulfillment queries and ensure satisfaction with IBM Fulfillment by maintaining a positive relationship
Communication and negotiation skills, excellent written and spoken English and Japanese

Supply Chain Operations Professional With English Resume Examples & Samples

Other languages (Spanish or Italian or German…) can be an advantage,
Accuracy and analytical skills,
Strong commitment to customer satisfaction with creative problem solving,
Taking on challenges and bringing creative solutions,
Ability to question and improve existing processes,
Willing to constantly learn new things,
Taking ownership and responsibility,

Supply Chain Operations Professional With English Resume Examples & Samples

Perform activities related to the transactions, such as data entry, inventory movements, business controls and compliance testing
Maintain awareness of requests and processing activities and initiate communication regarding problems and solutions to appropriate IBM contact points. Practice cross-functional teaming
Fluent in English - written and spoken, German language on intermediate level
Good oral and written communication skills
High personal organization and commitment to excellence

Supply Chain Operations Professional With French Resume Examples & Samples

Provide support to the Order Competency Centre during the validation and ordering process
Manage out of line situations and obtain all necessary approvals
To liase with IGF/Commercial Financing and Business Partner to resolve credit issues
Solve all invoice disputes in timely manner, engaging Order Competency Centre if necessary
Actively support team achievement of BPSO measurements/targets
Appropriate English language level and good French language level
Awareness of BP's business profile, organization, products and key processes
Knowledge of Fulfillment and Distribution business and applications

Supply Chain Operations Professional With Russian Resume Examples & Samples

Problem and error resolution
Maintain a healthy working relationship with the Partner, liaise with the Order Competency Centre for Order validation and processing, Central Inventory Management (CIM) for supply/escalations and with Local Distribution for shipment tracking & delivery
Engage with the Business Partner to ensure awareness of urgent and critical orders
Manage all urgent situations and escalations
Liase with BP-SPC and Business Partner to resolve contractual (eg. special bid) issues
Liase with IGF/Commercial Financing and Business Partner to resolve credit issues
Delivery management: avoid inventory exposure to IBM
Ensure accurate and timely billing of all orders, manage complex billing situations
Appropriate English language level and good Russian language level

Supply Chain Operations Professional With English Resume Examples & Samples

Improving the relationship between the Business Partner and IBM / BPSO
Responsibility for Business Partner Hardware and Software Backlog Management
Shipment tracking
Delivery management and Billing
Track orders loaded to the backlog and manage changes on a timely basis with the least impact to the BP and IBM
Manage unfirm orders (FOE) and interface with Brand/BPO as required
To liase with BP-SPC and Business Partner to resolve contractual (eg. special bid) issues
Contribute to maintain a satisfactory Business Controls posture, considering the outcomes of the Sarbanes Oxley and PWC review (maintain full audit trails for all activities)
Appropriate English language level
Good understanding of global and cross functional business
Proactive / able to anticipate
Flexible, adaptable and responsive

Supply Chain Operations Professional With Italian Resume Examples & Samples

Perform contract validation
Perform all required control checks
Load contracts onto CFT/s
Raise Account IDs for contracts
Update contract repository database with all relevant details
Invoice customers in line with Work direct process documentation
Process revenue/cost accruals
Work with business and A/R to resolve dispute management
Work with business to resolve credit/rebill activities, as appropriate
Perform invoicing and billing reconciliation
Perform contract closure
Maintain auditable contract packages and ensure customer files, databases and process are kept up-to-date
Maintain open and effective communication with internal and external customers
English & Italian - Fluent - written & Verbal
Experience with customer service and administrations would be preferred
Strong time management, organisational skills, self driven but also team orientated, analytical thinking, create & maintain good relationship (internal & external clients), attention to details,
A Medium level of computer skills/literacy (word, excel, email clients etc.…)
Proven administrator/ customer service skills
Strong keyboard and system skills including Lotus Notes
Math and logical skills
Ability to communicate clearly both written and verbal
Sound common sense and an organized approach
Strong multitasking, time management skills
IBM experience an advantage

Supply Chain Operations Professional With Spanish Resume Examples & Samples

Strong time management,
Self-driven but also team orientated
Creative & able to maintain good relationship (internal & external clients)

Supply Chain Operations Professional With German Resume Examples & Samples

Maintain appropriate functional and tools skills in specific areas of responsibility, and execute with efficiency and accuracy
High level of attention to detail
Ability to develop full understanding of all aspects of the department
Ability to work under pressure and prioritize complex tasks and issues as required
Good command of English and Country Language

Supply Chain Operations Professional Resume Examples & Samples

Demonstrated analytical, systems (MS Office - Excel, Power point, Word), and communication skills
Problem solving skills, inquisitive approach to changing conditions, and a willingness to learn and share new ideas
Ability to work in a team based environment with global, remote, and varied team members
Candidates with working experience within customer facing or manufacturing roles, Prior supply chain discipline are a plus
Agile and Lean skills are a plus
Basic data querying (SQL) and database
Bachelor's degree in supply chain, industrial engineering, math / statistics or business / finance

Supply Chain Operations Professional With Portuguese Resume Examples & Samples

Business Controls (BC) professional will be primarily responsible to coordinate and execute compliance testing of the given process for the given country or cluster of countries according to the guidelines
Excellent customer service experience, internal and external
PC literate, excellent communication skills (verbal/telephone, email)
Sound knowledge of STS processes and tools (preference from Services area)
Good understanding of IBM internal organizational structure and responsibilities

Supply Chain Operations Professional With English Resume Examples & Samples

Engage in sales opportunities in assistance to Sellers / Business Partners
Understand client requirements and ensure documentation is fully compliant with client specifications and requirements
Use appropriate collaborative / business tools and templates and coordinate IBM sales team and other supporting departments to produce deliverables according to client’s expectations, within time critical schedules
Ensure satisfactory audit and review posture is maintained: through compliance with all relevant aspects of the process
Strong time management
Create & maintain good relationship (internal & external clients),

Supply Chain Operations Professional Resume Examples & Samples

Preferably with several years of working experience in manufacturing and/or supply chain industry
Candidate with knowledge/working experience in SAP system or applications such as EDI, WMS,AED is an added advantage
Good interpersonal skill, including clear and concise written as well as spoken communication in interacting with IBM internal key end users
Candidate with project management skills and 2 years of experience in ERP System transition is an added advantage

Supply Chain Operations Professional With Dutch Language Resume Examples & Samples

The main responsibility of JSPOC is to input Japanese product descriptions, check for accuracy of product related data in systems, register, correct, modify the data if required, manually create data in PIMS DB, notify the X Brand of processes or possible issues
JSPOC conducts a variety of operations as well as provides a coordinate solution for troubles or advice for queries from Japan X Brand and related organizations; operates as a Control Point for the data loading team
Fluent in English and Dutch language
PC literacy

Supply Chain Operations Professional With English Resume Examples & Samples

Drive customer satisfaction by providing effective post announcement support for products and prices announced in Europe, AP and Americas in legacy environment by analysing of customer requests/queries and ensuring resolution of post announcement issues
Take problem ownership and drive solution to ensure customer satisfaction through timely and accurate responses to inquiries
Perform activities related to product data and price updates if post announcement issue raised in order to answer country requests by using a variety of available systems
Act as interface between customers and other departments within and outside STS PI organization
Perform root cause analysis of product indicator & price related items to ensure correct placement of orders or accurate billing
Provide quality improvement and ensure prompt problem solving processes
Provide subject matter expertise to efficiently support all related requests
Aim for excellent team work

Supply Chain Operations Professional With German Resume Examples & Samples

Communication and negotiation skills, excellent written and spoken English and Italian language
Analytical and innovative thinking
Experience in administration and customer service
Attention to details

Supply Chain Operations Professional Resume Examples & Samples

Excellent oral and written communication
Analytical and Problem solving skills
Bachelor degree in Computer Engineering, Computer Science, Information Systems, or Information Technology
Experience of Analytic applications like Cognos, Hyperion, excel, SPSS
PC/Mac & Microsoft Office proficiency
Project Management Skills
Knowledge/experience with z/OS or similar mainframe technologies

Supply Chain Operations Professional Resume Examples & Samples

Years of experience working in an international environment in procurement area
A high level of written and spoken English is essential
A working knowledge of Transportation and Logistics is desirable but not essential but a willingness to learn about the industry is essential
A proven ability to work to deadlines in a pressurized environment
An ability to influence
Experience working with multinational suppliers in different time zones and different cultures
Other regional language skills are desirable but not essential

Supply Chain Operations Professional Resume Examples & Samples

Demonstrably client focused
Other regional language skills
A working knowledge of Transportation and Logistics

Supply Chain Operations Professional With Italian Resume Examples & Samples

Receive seller’s Price Request
Release price
Contract preparation (STG mandatories)
Order loading into IBM tools
Focus on sellers satisfaction
Communication and negotiation skills, excellent written and spoken language of supported country
Desirable language skills: English + Italian as mandatory

Supply Chain Operations Professional Resume Examples & Samples

Provide strategic decision making, leadership, planning and prioritization including agility in effective and efficient use of resources and organizational structure across the segment to meet business & compliance objectives
Be the primary support during internal audits and proactive process reviews. He/she will be responsible for managing escalated compliance issues and driving continuous improvement activities; drive audit recommendations to closure
Identify and address gaps related to all aspects of testing and compliance, including opportunities for continuous on-going innovation and improvements
Proactively identify and alert organization of compliance, testing and validation issues and work to mitigate these issues
Oversee the development and application of metrics appropriate for compliance areas
Maintain compliance within a highly regulated environment

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