Systems Analyst Resume Samples

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M Strosin

Murl

Strosin

425 Emmerich Creek

Detroit

+1 (555) 201 4418

425 Emmerich Creek

Detroit

Phone

p +1 (555) 201 4418

Experience Experience

Boston, MA

Systems Analyst

Boston, MA

Kunze-Koelpin

Boston, MA

Systems Analyst

Knowledge of Web application development in C# or Java, Entity and MVC frameworks, Web Service development, mobile app development, HTML, and proficient in SQL
Workflow- works with customer to understand business unit workflow by using published organizational methods and tools
Toolset Development: Create, maintain and enhance system tools and applications that make the team and our platform more efficient
Provide day-to-day administrative support for our code management tool set and various other development applications
Create and manage workflow diagrams and project documentation
Work closely with software development personnel to support their efforts and perform joint tuning or troubleshooting
Knowledge of the software development lifecycle and process improvement methodologies, including iterative development practices

present

San Francisco, CA

Systems Analyst

San Francisco, CA

Connelly and Sons

present

San Francisco, CA

Systems Analyst

present

Assist in the management of the IAM platform and related applications including Oracle Identity Manager (OIM), Privilege Manager for Unix (UPM), and WebLogic
Provide input to staff evaluation and assists management with staff development
Provide support in the development of technical proposal and provide input on the technical content and level of effort of the proposed scope of work
Perform analysis and troubleshooting of queries using RDBMS toolsets; provide performance improvement recommendations
Participate in the development of operating and capital expenditure forecasting for the purpose of assisting management to create budget plans
Software problems, and works to improve computer systems and computer applications in order to improve information processing and workflow for the customers
Develop and execute queries, perform analysis with large sets of data, and provide data-driven recommendations

Education Education

Bachelor’s Degree in Computer Science

Pepperdine University

Bachelor’s Degree in Computer Science

Skills Skills

Ability to use business knowledge, sound judgment, and resourcefulness to design and deploy highly reliable and sustainable technology solutions
Ability to use business knowledge, sound judgment, and resourcefulness to design and deploy highly reliable and scalable global technology solutions
Ability to design and deploy highly reliable and scalable technology solutions
Ability to design, install, configure and maintain applications and hardware in a highly available and scalable environment
Ability to design and deploy highly reliable and scalable global technology solutions
Good attention to detail and strong focus on quality
Ability to drive work efforts with strong attention to detail and excellent follow-up skills
Excellent organizational, interpersonal, written and oral communication skills, including strong presentation skills and attention to detail
Ability to design and deploy reliable and scalable global technology solutions
Work with process owners and stakeholders to re-engineer processes to be simple, nimble, repeatable, measurable, achievable and continuously improved

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Systems Analyst Resume Examples & Samples

Two to four years Systems Analyst or technical project experience
Basic experience with Microsoft Excel
Mutual Fund/Financial Services Experience
Knowledge of features and functionality of Microsoft SharePoint
Knowledge of technology industry standards and trends within area of expertise
Knowledge of Agile project lifecycle
Ability to perform multiple, concurrent activities in a fast paced and multi-site, global team

Systems Analyst Resume Examples & Samples

Knowledge of “Incentive Compensation Management” Or “Sales Performance Management” domain would be desirable
Intermediate knowledge of SQL and database fundamentals
Basic knowledge of scripting language (shell scripts, PHP. Perl) would be helpful
Good troubleshooting and analysis skills to diagnose the problems and drive towards resolution
Experience working with partners/colleagues from different culture and time zones
Quick-learner and strategic thinker
Excellent Time-management skills
Previous experience working within a large company

Systems Analyst Resume Examples & Samples

Flexibility: Is able to handle multiple issues from multiple users and prioritize in terms of criticality, which to focus and resolve first. Also, being able to escalate to during critical outage scenarios, whether planned (Disaster Recovery Tests) or unplanned
Shift Work: Is willing to work a rotating schedule depending upon coverage scenarios required by the global team
A four-year degree specializing in Computer Science, MIS, Mathematics, Physics, or Engineering
Exposure to (or strong interest in)Agile Methodologies and demonstrable prior working experience in financial services is preferred
Technical Skills: An understanding of the Unix operating system, as well as programming languages such as PERL, Java, SQL, and shell scripting languages
Candidates must have a strong interest and aptitude for quickly learning new technologies and proprietary systems as required

Systems Analyst Resume Examples & Samples

The Creative Content Protection Operations Systems Analyst will perform operational services for NBC Universals Creative Content Protection department including submitting takedown notices, identifying new infringing sites, searching for key NBC Universal titles, maintaining compliance programs (e.g. Good Faith), managing major platform services (e.g. YouTube CMS maintenance) and processing ad hoc requests from internal and external stakeholders
Collaborates with developers through development life cycle, including application conceptualization, UI/UX, and quality assurance testing
Ensures data integrity by performing routine audits across various databases using a combination of MySQL and Excel reporting
Leads content protection efforts for live streaming and mobile application enforcement. Project manages on-going requirements to achieve short and long term goals towards reducing piracy availability. Provides visibility to executive team through operational reports
Assumes ownership of key short term projects for Legal and executive stakeholders around piracy concerns providing summary reports
Effective project management and/or operations experience
Must have strong interpersonal skills, troubleshooting skills, be a team player, work hands-on, be able to multi-task, and meet deadlines
Extensive knowledge of intellectual property, relevant piracy technologies and terminologies
Firm understanding of networking tools such as VPNs, Firewalls, and anonymous proxies
Comfortable working in Linux based environments; emphasis on OS installation/maintenance, Terminal, and Cron jobs
Prior experience querying MySQL databases and using Excel Pivot Tables preferred
Prior experience working with HTML source code; Experience with CSS, Regular Expression, JavaScript, or other languages a plus

Systems Analyst Resume Examples & Samples

Flexibility: Is able to handle multiple issues from multiple users and prioritize in terms of criticality, which to focus and resolve first. Also, being able to manage and cope with critical outage scenarios, whether planned (Disaster Recovery Tests) or unplanned
Project Management and Analysis: Ability to plan and execute projects working collaboratively with end users (which may include Development teams and business-side managers) is useful
Toolset Development: Create, maintain and enhance system tools and applications that make the team and our platform more efficient
Uses various tools (such as Microsoft Excel, Visio, and PowerPoint) to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments
Minimum of 1 years’ experience in a technology role, not necessarily financial services
Strong Written and Verbal Skill

Systems Analyst Resume Examples & Samples

Analysis and resolution of all application related production issues
Build strong relationships with the business through delivery, communication and domain knowledge
Provide weekend on-call support for all business applications and websites supported by CSO WAS on rotation basis
Significant involvement in the Incident and Problem processes
Significant involvement in the DR exercise for the application stack
Support the generation of metrics/KPI’s
Administrative experience of JBOSS/Apache/Tomcat
Experience of shell scripting in a Unix/Linux environment

Systems Analyst Resume Examples & Samples

Respond to and resolve customer service requests according to EquiTrust Life Insurance policies in a prompt, efficient and courteous manner for external customers, departmental staff, and other personnel at all times
Develop new applications as per specifications including developing application code, testing completed applications, and develop required documentation as defined by company development standards
Maintain existing programs as per project task specifications including coding the alterations, testing the corrected application, and updating the required documentation as designed by company development standards
Maintain strict adherence to standards for documentation, development techniques, testing, and other related development activity
Confer with application consultant and manager to interpret and analyze moderately complex business problems with medium risk. Analyze and correct reported system failures
Create functional design of principle system components and formulate system scope, objectives, functional requirements and deliverables
Design moderately complex technology configurations to satisfy business requirements and create, execute and maintain project plans for moderately complex systems
Participate in the integration of new systems and recommend new technology
Communicate with developers on the problem resolution process and provide information pertaining to the system
Conduct research and maintain high level of knowledge in systems software/hardware to ensure operations and implementations are of the highest quality
College degree preferred; or an associate degree in programming from a technical/trade school plus at least three years as a Programmer III or related system development experience
At least 1 year continuous development experience in using C#, Visual Studio, Stored Procedures, and Source Code Control. Understanding of OO development concepts. Understanding of web UI and service layer interaction
Experience preferred in the following: Web development, ASP.Net, IIS configuration, SQL Stored procedures, Scripting SQL objects, WCF, WWF, MVC2, Team Foundation Server
Knowledge of data handling methods, development techniques and at least three development programming languages
Three years’ experience in insurance or finance data processing preferred
Excellent oral, written, listening and presentation skills including the ability to clearly articulate complex information to others; must be able to communicate well with other departments, as well as external clients and customers
Demonstrated ability to proactively identify and solve problems and issues of all types; must be able to identify situations that fall outside the parameters of normal or routine activity; possess analytical skills including proficiency with research tools and techniques
Must be able to multi-task and manage time in order to meet varying deadlines; must be able to execute under pressure
Ability to work effectively with all departments and affiliates to ensure integration of strategic goals and principles
Demonstrate the following competencies: Analytical thinking, conceptual thinking, customer service orientation, effective communication skills, industry awareness, initiative, integrity, relationship management

Systems Analyst Resume Examples & Samples

Define problems and explore solutions
Develop problem statements and high level requirements
Implement and test proof of concepts
Communicate ideas to technical partners
Creatively solve business problems
Enable visibility and understanding of decisions across teams
Approach unfamiliar situations, projects, systems and stakeholders with confidence and curiosity
Bachelor's degree in business, information systems or related discipline, or equivalent related experience
Three to five years of experience as a business, functional or system analyst
Demonstrated ability to define business need and communicate with technical team members
Excellent organizational, analytical and cause and effect consequence thinking skills
Knowledge and experience with HR and Financial processes, systems and reporting, especially Oracle E-Business Suite

Systems Analyst Resume Examples & Samples

Develop understanding of business functionality, interfaces,data flow and functional architecture of systems supported
Formulate, define and document the functional system specifications for use in configuration of Supply Chain foundational systems
Work with internal technology teams to develop interface and conversion requirements to ensure seamless integration of applications and processes
Ensure consistency, quality and alignment to industry best practices throughout system requirements processes and deliverables
Ensure testability / traceability of system requirements and manage changes to the requirements baseline
Partner and coordinate with cross-functional teams to document and execute user acceptance testing (UAT) and support system testing
2-4 years of Information Technology industry experience is required
Experience working as a Systems Analyst on medium to large technology projects
General experience analyzing, coding and testing software programs
Expertise in an array of technologies and their use
Excellent verbal and written communication skills and the ability to work independently with business and technical team members
Proficiency with Microsoft Office applications and Microsoft Visio, SharePoint

Systems Analyst Resume Examples & Samples

Create process flows and use cases for POS projects
Assist theQA team with their testing effortsfor POSprojects. Reviewing test cases, validating test cases, and conducting UAT
Participate in Functional Design reviews
Assist in creating user documentation
Sprint Lead for POS projects
Ability to work as part of a team and interact effectively with others
Multiple years of experience in a professional environment performing analysis and design tasks on multiple platforms

Systems Analyst Resume Examples & Samples

Work in partnership with project teams, vendors and other internal technical staff to administer and maintain Windows and Macintosh environments which support our suite of Communications tools including E-mail, IM, Conferencing and Voice technologies
Provide ongoing support and trouble-shooting for production issues related to our Communications Tools
Employ knowledge of OS, Hardware and Application architecture to derive solutions and remediation for observed issues
Maintain a solid working relationship with multiple business units
Responsible for root cause analysis, permanent problem resolution, documentation and problem ticket closure
Enterprise experience with Windows and MacintoshApple clients – desktop and mobile
Bachelor's degree in Computer Science or equivalent preferred
3 years of experience administering, installing or maintaining software programs
Ability to create system documentation
Ability to work independently in all phases of system analysis activities, as well as a strong team ethic
Ability to work independently while supporting a team environment

Systems Analyst Resume Examples & Samples

Minimum of 7 years of experience working retirement plans and retirement products and recordkeeping systems
Minimum of 7 years of experience in programming/analysis
Minimum of 7 years of experience with SunGard Omni plus including hands on Script and VBA programming
Minimum of 6 months experience in OmniPlus, OmniScript and OmniVBA
Minimum of 5 years of experience working in a Production Support environment
Minimum 3 years of experience working with backend system/data
Must have Retirement Industry experience
Ability to be flexible with work schedule

Systems Analyst Resume Examples & Samples

Participate on project teams formed to research, recommend, implement and maintain technology based information and reporting systems
Participate in requirement meetings with Real Asset business stakeholders to elicit/draft requirements for ongoing process optimization and improvement initiatives
Assist with designing, developing and implementing custom application functions and reports in accordance with stated business requirement
Document current and future state business process and information flow maps
Adapt Scrum methodologies to deliver iterative improvements
Draft detailed business requirements documents (BRDs), functional requirement documents (FRDs) and assist in creating user acceptance test cases in connection with the developed work product
Research and document technical and application support issues
BS in Computer Science, Finance or Accounting
A minimum of 2 years performing business analysis within Financial Services
Demonstrated basic understanding of basic accounting and investment management concepts
Experience with Excel Pivots
Experience with Private Equity, Real Estate, Real Asset front-, middle-, back- office systems
Detailed oriented and extremely organized and have the ability to manage multiple assignments simultaneously
Experience with Yardi or other Real Estate/Real Assets accounting systems
Experience with FrontInvest or other Investor Tracking/Reporting/Dashboard systems

Systems Analyst Resume Examples & Samples

Analyze newsroom and production requirements and design and code solutions that are efficient and intuitive for users, as well as reliable, manageable, and cost-effective
Develop, maintain and troubleshoot integrations with advertising, photo, output and other systems. Engineer and build solutions from complex requirements and support the reliability of these solutions in production settings. Devise creative solutions to difficult challenges
Track and resolve system and workflow issues. Resolve complex application and system problems under deadline pressure, exercising independent judgment
Implement systems projects with little direction; be responsible for delivering services and products on schedule
Ensure systems and their workflows are manageable by support groups by providing documentation, test plans and training
Maintain a flexible schedule, responding to off-hours production needs
Keep up-to-date with the latest technologies, relevant platforms, tools and products and evaluate their application to our systems and environment

Systems Analyst Resume Examples & Samples

Researches business problems; defines scope and impact of solutions
Ensures new technical solutions are properly integrated with existing processes
Supports business analysts
Writes user requests into technical specifications
Plans and documents solutions
Recommends third-party software and systems to meet business requirements
Supports developers in the creation of specified solutions; provides use cases, flowcharts or database design
Co-ordinates and performs System Testing
Develops deployment plans
Liaises between third-party vendors and information technology professionals
Interact with designers to understand software limitations
Responsible for developing cost analysis, design considerations, resource and process impact, and implementation timelines
Proactively identifies and communicates issues and risks related to the project
Liaises with the Project Sponsor, Project Manager, IT Lead and Test Lead to schedule projects
Facilitates cross-organisational communication effectively to key stakeholders
Provides regular, thorough, quality status reporting on projects
Coordinate and facilitate integration meetings among key project personnel and ensure a proper framework for issue resolution and risk mitigation is developed and utilised
Other tasks as directed by supervisor
Experience with Service Oriented Architectures and web-centric applications
Very strong communication and presentation skills (written and verbal)
Extremely motivated and ability to operate in a fast paced environment
Familiarity with Defined Contribution Pension
Extensive work experience in the Pensions industry
Excellent analytical, creative, organisational and problem solving skills
Technical aptitude desired (e.g. Oracle, SQL, HTML, XML, ETL, OLAP, Business Intelligence, etc.)
Foundation in SDLC methodologies working on large-scale IT projects
A degree in a financial, analytical or computing science related subject
A passion for technology
An understanding of UK Pension
Consistently high level of attention to detail, assuming ownership and following up on work to its resolution
A passion for learning combined with a natural flair for technology
Articulate and confident dealing with colleagues and clients regardless of seniority
Demonstrated business and system analysis and system design skills with a hands on approach
Relentlessly positive, flexible and proactive with a “can do” attitude
Hard working team player

Systems Analyst Resume Examples & Samples

Work within Asset Management technology to insure SLA’s are met
Report on AOS project status
Work with PM’s and other team to onboard new applications
Operational support of the Asset Management batches and front office trading systems
Report issues and coordinate IT Communications out to the business
Degree or work experience in technology
SQL, Program scripting
Windows, LINUX and Solaris O/S
Oracle, Sybase DB experience
Knowledge of IT infrastructure. OS’s, storage, CPU network
1 to 3 years IT operational support experience
Buy side firm Trading support and middle office
ETL
FIX protocol
File transfer protocol

Systems Analyst Resume Examples & Samples

Bachelors degree in Computer Science, Engineering or related degree, MBA or similar advanced degree is a plus
A minimum of 5+ years direct work experience in a buy-side Asset Management area as a Business Analyst capacity
Must have knowledge of IT front, middle and back office processes and investment performance measurement systems
Must have a basic understanding of Equities products and related Investment Products like Options, Futures, etc. derivatives
Experience implementing/integrating the following investment supporting systems: Oracle Business Intelligence, Eagle Pace
Extensive experience with buy-side portfolio management and trading systems
Exceptional relationship management skills and prior experience owning IT relationships with the front office users including Portfolio Managers, Traders, Quants and Risk managers
Eagle STAR, and Longview Trading System
Strong familiarity with the vendor systems for risk/quantitative business including: Axioma, Barclays (POINT), FactSet, MSCI (Barra), SunGard (APT) and / or Thomson Reuters (Starmine and WorldScope). Experience working at above firms
Any progress towards CFA certification will be a plus

Systems Analyst Resume Examples & Samples

Participate in requirement meetings with Private Placement and Private Equity business stakeholders to elicit/draft requirements for ongoing process optimization and improvement initiatives
Partner and work as part of an IT support team to troubleshoot production issues as they arise
Bachelor’s Degree - Computer Science or Management Information Systems, Finance or Accounting
Basic knowledge of financial instruments (Fixed Income, Equity)
Basic Experience in SQL
Experience with Front Office, Middle & Back Office operations and applications preferably related to Private Investments
Experience with Private Fixed Income or other Fixed Income or Private Equity accounting systems
Experience with Everest or other Order Management/Reportin/Dashboard systems
Data Analysis skills

Systems Analyst Resume Examples & Samples

The individual will be a member of the Windows Server Administration team which is responsible for the administration and maintenance of Windows Server Operating Systems, fault resolution, security, documentation, and root cause analysis
Providing support, configuration and administration of Citrix Environment
Supporting Windows based applications required for Enterprise IT functioning such as Active Directory, WSUS, MS SQL, VMware, IIS etc
Disaster Recovery implementation, performance monitoring and reporting, and specialized scripting
Provision new servers and ensure compliance with company standards
Work on problem ticket resolutions, perform change requests, Security patching
As our applications are available 24 x 7 x 365, this position includes providing off-hour level 2 support on a weekly rotation schedule
In this role, the individual will be working closely with L3 team members as well as teams within Enterprise Infrastructure Services such as Network Services, Platform Services, and Application and End User Support
Microsoft Server Operating systems ranging from 2003 - 2012 R2
Technical support, configuration, and administration of Citrix environment consisting of v4 - v7.5
Microsoft WSUS patch management
Technical support for Microsoft SQL technologies
Windows Clustering - MSCS (VERITAS a plus)
Advanced OS concepts (e.g., memory management, file systems, processes/thread management, security, file sharing)
Security - basic O/S lines of defense, password issues, group policies/issues (e.g. rights inheritance), basic captive accounts, registry troubleshooting; system policy editor
Vmware ESX Server 4.x and 5.x
Scripting, VB scripting, Powershell (preferred)
Windows SAN attached LUNs and multi-pathing software
Advanced network configuration, such as network teaming and network assisted load balancing
Working knowledge of TSM Backup, Anti-Virus
Experience working with HP and DELL hardware
Large environment experience including support of systems in remote locations
Basic understanding of networking technologies
Previous experience working with application development organization troubleshooting problems
Active Directory knowledge
Understanding of MS SQL
Experience working with Solarwinds, Atlassian Jira, Microsoft WSUS
Environment Security Hardening including Identity Management, Two Factor Authentication and secure communications

Systems Analyst Resume Examples & Samples

Excels at analyzing functional needs that drive the analysis and design of quality solutions; recommends solutions that are aligned with business / IT strategies
Serves as SME in all aspects of systems / applications software related to Bloomberg AIM and / or application components
Resolves application problems of the highest complexity
Assists management in coordinating business area activities
Excels at working collaboratively with developers on development, troubleshooting, and other technical efforts
Translates business requirements into functional specifications; oversees technical implementation of these functional specifications
Excellent knowledge of systems analysis, as well as prototyping and integration; possesses high level understanding of programming languages, development tools, and the current environment
Draws on extensive knowledge base in AIM (e.g., AIM functions such as B/S, TSOX, XPT, OAX, OMX, MOM and applications) to analyze problems of the greatest complexity and contribute to troubleshooting efforts
Over 10 years of project and/or Business experience
B.S. or B.A. in Business, Economics, Math, Engineering, Computer Science, or other quantitative discipline from an accredited school. M.B.A. or M.S. degree in Business, Economics, Math, Computer Science or other quantitative discipline is a plus
Must be experienced with: MS Office Suite
Personal qualities: Possess a strong work ethic, self-starter, creative, a focus on customer service, possess a high level of energy, enthusiasm, have good communication and people skills, team player, strong organizational skills, and ability to multi-task, commitment and appreciate the application/utilization of technology in support of our business
Extensive knowledge of the buy side Investment Management business with emphasis on experience dealing with Fixed Income Trading and Portfolio Management related areas
Draws on extensive knowledge base (e.g., Bloomberg AIM functions, Bloomberg GNET, and applications) to analyze problems of the greatest complexity and contribute to troubleshooting efforts

Systems Analyst Resume Examples & Samples

Coordinate/manage issue resolution across teams. Ability to triage incoming issues/inquiries and track to
Experience in supporting and triaging issues in web based applications
Strong verbal and written communication skills and excellent time management skills – role involves communication with clients and internal teams
Proactive attitude, ability to coordinate with minimal direction given the geographically distributed nature of the team
Unix knowledge: Applicant must have good knowledge of basic Unix commands – like tailing the log
SQL knowledge: Applicant must have basic SQL knowledge, ability to write simple SQL queries, check information db
Monitors: The person holding this position will be responsible to setup monitors that will provide notifications and metrics so that issues can be detected before an outage occurs
Experienced with XML (including schemas) is a plus
Familiar with major banking protocols, such as SWIFT 15022, 20022 and FIX is a plus
Experience in web technologies
Knowledge of Unix, SQL and Monitoring tools
Strong communication skills and ability to track and manage issues across teams
Bachelor’s degree in Computer Science or equivalent is a plus

Systems Analyst Resume Examples & Samples

Systems Analyst – SharePoint Workflow
Create user stories for SharePoint Workflow application
Troubleshoot issues in SharePoint Workflow application Interface with Global Real Estate users, to obtain requirements
5-yrs Financial Services Analyst Experience
5-yrs SharePoint Workflow Analysis Experience
Nintex Workflows
Metalogix ControlPoint and ContentManager

Systems Analyst Resume Examples & Samples

Role requires for candidate to communicate well with business users and IT staff
Able to document and articulate business requirements well
Must be able to convert business requirements into functional requirements and work with development staff in coming up with a design that conforms to IT Architecture standards
Performs systems testing to ensure developed components meet all functional requirements
Able to work with Quality Assurance teams to communicate and validate test cases
Keeps user experience and technology efficiencies in mind when designing solutions
Takes calculated risks with highest level of integrity and responsibility
Ensures highest level of customer satisfaction
Support TIPS – Markit EDM based solution
Gather and understand business requirements from Operations teams in Middle Office
Come up with design for business requirements and review with Tech Lead to ensure it complies with standards
Develop solutions in Markit EDM based on functional requirements and integrate solutions with other Asset Management applications
Work on projects as a systems analyst/developer and deliver on a timely manner
Being able to support production operations as part of Tier 2 AD team
Be able to understand and prioritize work with business users and timely escalate issues and risk with deliverables
SQL (MS SQL or Oracle PL/SQL)
Development of extracts and uploads in an ETL technology such as Data Stage
Knowledge of Markit EDM
OBIEE Reports
Eagle Pace
Knowledge of integration technologies such as Autosys, Gentran, MQFTE
B.S in Computer Science or related field
M.S would be preferred

Systems Analyst Resume Examples & Samples

Creating and maintaining ETL specifications
Application support in the form of research of technical problems (data feeds, data population, complex business conditions relative to the technical designs of the data mart)
Strong knowledge/experience in one or more SDLC methodologies
Minimum of 1 year experience in a technical analysis role
Basic SQL skills in conjunction with data warehouse projects and/or solutions
Basic understanding of relational database principles and concepts
Experience with one or more Business Intelligence tools such as Oracle Business Intelligence, Business Objects, Cognos, MicroStrategy, etc. a plus
Strong RDBMS (relational database management systems) skills
Strong SQL skills (PLSQL preferred)
Demonstrated ability to work independently on small projects applying critical thinking and analysis skills for research and problem solving

Systems Analyst Resume Examples & Samples

Minimum of 10 years overall experience in information technology REQUIRED
Minimum 5 years as a business/systems analyst within IT REQUIRED
Experience with SDLC REQUIRED
Experience with requirements engineering, process mapping, content and information management, customer/client services
Experience with SharePoint a BIG plus
Working knowledge of SharePoint Add-ons and Plug-ins a BIG plus
Experience in Project Management – waterfall/agile – a BIG plus

Systems Analyst Resume Examples & Samples

In-depth knowledge of Windows operating systems in a networked environment
Experience working with software packaging and deployment systems
Ability to meet strict deadlines and effectively complete designated job assignments under significant time and supervisory pressure
Documentation skills to include creating procedures, users guides, and detail reports
Mac OS X knowledge is a big plus
24X7 work environment
Responsible, reliable, takes initiative, patient, determined, assertive, inquisitive, tenacious, and a desire to learn
Ability to communicate effectively with personnel at all levels and outside parties as necessary
Interpersonal skills necessary to interact and work productively with the Network Systems team

Systems Analyst Resume Examples & Samples

Performs analysis, design, development and testing for implementation of packaged and custom solutions for new and existing planning and allocation systems
Develop and maintain effective relationships with employees, internal customers, and external partners
Prepare functional and detailed technical specifications
Ability to develop code and complete testing based on functional and technical specifications
Identifies system impact of changes to the company, user and operating systems
Assist in performing packaged software installations, upgrades and patch deployment, testing and implementation
Participates in design meetings with both IT and end user groups
Participates in testing and result evaluation, which could include end-to-end testing
Involved in the technical implementation
Experience in retail planning and allocation systems
Broad understanding of assortment management technology tools and trends
Ability to pay attention to detail and work independently
Effective time management skills to meet deadlines
Be self-motivated and enjoy learning

Systems Analyst Resume Examples & Samples

Complete daily production support activities
Create ad hoc analyses to diagnose or to communicate an issue
Work with end users to analyze, document and prioritize business needs
Partner with other Nordstrom Information Technology teams to design, build, test and implement system and report enhancements
Support change readiness activities by developing train-the-trainer materials, writing end-user communications and supporting the creation of education materials
Prepare and execute user acceptance testing and data validation
Has at least 1 year workforce management/analytics experience
Exhibits excellent verbal and written communication skills
Demonstrates ability to troubleshoot processes and systems, and to propose solutions
Has a history of improving inefficient/ineffective processes and systems
Displays curiosity about how and why business processes and system functionality work
Has intermediate Excel and Word skills
Can successfully self-manage a long to-do list, complete items quickly and adapt to quickly changing priorities

Systems Analyst Resume Examples & Samples

1+ year of recent experience with clinical implementations and CPOE
Medical Technologist (MT) license
Clinical application experience
Strong communication and people skills
Knowledge of Sunrise Clinical Manager
Understanding of interface transactions and HL7
Clinical Background

Systems Analyst Resume Examples & Samples

3+ years of experience as Systems Analyst supporting SAP Finance module that includes General Ledger, Accounts Payables, Accounts Receivables, Profit Center Accounting, Cost Center Accounting, Profitability Analysis, Financial Reporting Tools, and Asset Management
1+ year of complete SAP implementation experience including Finance configuration
Functional knowledge of Microsoft Office tools including MS Project and Visio
Self-sufficient team player with the ability to cooperate with users and lead projects from beginning to completion
Willingness to learn and adapt to new technologies as needed to support our businesses
Strong interpersonal skills for direct interaction with end users, internal IT team members and consultants
Great presentation skills
Degree in Information Technology
Basic knowledge on SAP's BI (Business Intelligence), BW (Business Warehouse) and any Content Management application

Systems Analyst Resume Examples & Samples

Work with business analysts, clinicians, and other end-users in order to understand current and future workflow for medication administration and develop functional specifications
Configure software and environmental profiles
Set up Patient ID Barcodes, define eMar with KBMA, and set up formulary dictionary items
Work with the testing team to develop day in the life scenarios for training and test plans
Develop test plans for functional and integration testing and assist with the execution of the test plans
Support the activation of the software
Provide end user support on a rotational basis
BA or BS degree or other relevant combination of training and experience
Healthcare background with clinical experience
2-4 years practical experience in providing technical support and maintenance in assigned product
Demonstrated leadership, organizational skills and analytic skills
Knowledge of SCM application

Systems Analyst Resume Examples & Samples

Interface with project teams and business units to identify requirements and deliver automated document solutions on time and meeting expectations. Provides lead role in projects for the team as assigned
Plan, design, and execute document management application strategy in the development of products, upgrades, enhancements, and/or conversions
Support compliance memos and regulatory requests
Participate in rotation support for the Document Automation Mailbox and business support tasks
Update weekly reports for project status, time allocation, etc
Proactively identify and resolve complex system and production problems
Recognize and prioritize to meet implementation dates
Create and maintain conditional processing, document automation tables, administrative system tables, source documents, tags, electronic document libraries, and other applications used in the development of our automated document solutions
Review and validate record layout and applies field conditions
Create business and technical specification documents
Develop test plans, scripts, and execute testing to verify a projects conformance to business requirements. This role will follow and promote according to the system development life cycle methodologies
Coordinate and perform the tasks related to implementing products to production
Work on analysis-type problems related to activities and procedures
Implement and test new and updated software versions of systems both used and administered by the department
Assist with the coordination of the conversion from existing mainframe composition and forms management systems to a new system
Demonstrates proficiency on information systems change control procedures and processes
Exhibit regular, reliable, punctual and predictable attendance
Minimum Bachelor’s degree in business, or technical background preferred
3 – 5 years related work experience is required
General knowledge of the insurance/regulatory business is preferred
Experience in working with insurance systems and/or document publishing systems
Strong critical thinking skills, including systems and business analysis, problem analysis and resolution, and good judgment/decision making ability
Proactive in identifying and recommending opportunities for improvement
Strong customer-oriented attitude; excellent interpersonal skills
Ability to work effectively both independently and as part of a cross functional team
Ability to handle high visibility, operations critical , short life cycle tasks in a fast paced environment
Successfully handle concurrent assignments
Strong skills in Microsoft Word, Proficiency in Microsoft Office

Systems Analyst Resume Examples & Samples

Design and develop SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing by QRM
Work closely with the business to understand requirements and their priorities, and collaboratively design solutions
Work within the technology team to assist with best-practice technical tasks (e.g. design reviews, code reviews, unit testing, etc.)
Provide 3rd level systems support when required
Being a team player and demonstrating flexibility to deliver the best outcomes for the business

Systems Analyst Resume Examples & Samples

Performing business analyses using critical thinking skills to correlate and analyze data
Analyze business requirements to develop technical design documents, flow charts, interface documentation, and technical architecture diagrams
Work effectively with multiple team members in diverse roles to analyze computing systems
Support new and existing applications through analysis, design and integration
Must be able to obtain Sensitive Security Clearance
4 year degree in Computer Science related field or equivalent experience
8+ years of relevant experience including
Experience requiring expertise with: data modeling, data mining, Oracle SQL
Experience requiring proficiency with all Microsoft Office Products, especially MS Excel and Word
Platforms: Understanding of Unix/Linux environment
PL/SQL development skills

Systems Analyst Resume Examples & Samples

Facilitation of requirements sessions with stakeholders, translating requirements into artifacts such as Use Cases, User Stories, UML models, etc
Consultation with teams to develop technology solutions that meet business objectives
Included analysis of business and user needs, documentation of requirements and translation into proper systems requirements specifications
Provide expert level knowledge of
Messaging standards: HL7, EDI, X.12, ASTM, HIPAA, XML, LOINC, SNOMED
Service Oriented Architecture (SOA)
Microsoft SQL Server
ERWin Data Modeller, Microsoft Visio
Informatica PowerCenter
Orion Rhapsody
Must have 8+ years’ experience as a Systems Analyst
5+ years of experienced specializing in developing comprehensive requirements specifications for complex system/applications
Ability to be flexible to handle multiple priorities and to work limited overtime as necessary

Systems Analyst Resume Examples & Samples

Generate and send associated reports to States and Children’s Bureau users
Keep technical documentation up to date
Maintain system security by adding, deleting, and modifying user access
Participate in disaster recovery drills
Bachelor's degree and a minimum of ten years of experience working in an IT multi-platform environment using a variety of software tools, programming languages and databases
Familiarity with Titan FTP Server; ability to program in C; working knowledge of multiple programming languages (e.g., COBOL, Natural for ADABAS, SQL (T-SQL, ProSQL, packaged stored procedures), C++ and C#, Java)
Some familiarity with RPG, SAS, SPSS, FileMaker Pro, Oracle, DB2, ADABAS, and SQL Server
Some knowledge of additional utilities: TSO commands and IDCAMS utilities (mainframe), JCL, Cyberfusion, QWS3270 mainframe terminal emulation, Unix commands (server), Korn and Borne Shell scripts, C and Pro-C programs, vi editor (unix), MS Access on Windows for test file processing, Ipswitch WS_FTP for file transfers between unix and Windows, Putty to access unix environment, and TOAD for direct access to the AFCARS Oracle DB
Must be able to pass an extensive background check to obtain a Public Trust Clearance
Prior knowledge of automated child welfare information systems (like SACWIS) is highly desirable
Ability to work independently across multiple teams; take direction/guidance from several sources; ability to travel minimally for one week at a time four times a year plus two 2-day trips annually
Individual must work for two separate federal program specialists (one for each system) as well as interface with representatives at OIS, NIH, and ICF

Systems Analyst Resume Examples & Samples

Ability to deliver on multiple projects in parallel
Ability to troubleshoot issues to find the root cause and recommend solutions
Bachelor's degree in Computer Science, Information Technology, Software Engineering or related discipline
Minimum 3 months of experience in the following areas
Object oriented programming or scripting language (e.g., PHP, Python, C#)
Data analysis and design, including SQL skills

Systems Analyst Resume Examples & Samples

Applies advanced platform & technical expertise using standard operating and diagnostic procedures to resolve standard level issues
Develop solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation
Operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments
Support the development and incorporation of best practices and approaches into the company's processes and methodologies
Candidate must have a strong demonstrated commitment to customer service, pro-active review of processes and procedures to continually enhance service quality, service delivery and support
Will work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
The candidate will be heavily involved in ensuring team meets all SLA's and team objectives
Assist the team to preserve and maintain service availability, performance, integrity, capacity and security
Participate in the determination of root causes for service failure
Expertise in Virtualization technologies such as VMWare; VSphere, VCenter, ESX, ESXi
Expertise in infrastructure technologies such as HP blade server / Cisco Blade (Cisco Unified Computing System (UCS)) / Vblock Infrastructure (Cisco, EMC, VMWare)
Windows and Unix Systems Administration experience required
Must have a strong commitment to execution, follow through and timely communication
Individual should be self-motivated with the ability to work independently. - -- Sound planning, organizational and problem solving skills
Candidate must have excellent interpersonal skills with ability to communicate effectively with both technical and non-technical customers
Strong project, organizational, presentation, and writing skills
Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects

Systems Analyst Resume Examples & Samples

Work on several projects simultaneously in teams with other Systems Analysts and developers
Responsible for understanding business processes, perform fit-gap analysis and map requirements to systems capabilities, and recommend technical solutions
Understand data and relationship to assist in data mapping and basic application configuration
Work with developers to develop as per design and validate the solution
Identify process improvements and guide customer in functional and business changes
Develop use cases, customer scenarios, and coordinate testing of the newly developed or enhanced applications between the business and the development teams
Create and execute test plans to ensure solution readiness for business and user acceptance testing
Should be able to create training material and provide training to business analysts, users and TAC support teams
Provide Level 3 production support when Level 1 or 2 at the Technical Assistance Center (TAC) are unable to solve a problem
Bachelor's degree in Information Technology / Engineering Management / Business Management with 4+ years of experience in the following
Proven experience in interpreting business requirements and writing test cases
Ability to multitask and work in a dynamic and changing environment
Team work Ability to work well and collaborate with others to achieve high quality results
PCL methodologies like Water Fall and Agile

Systems Analyst Resume Examples & Samples

Responsible for understanding business processes, map them to systems capabilities, and recommend technical solutions. Work with developers to develop the solution and validate the solution
Understand data and data relationships, Identify process improvements and guide customer in functional and business changes
Develop use cases, customer scenarios, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams
Train users as required on the system

Systems Analyst Resume Examples & Samples

Support various applications and technologies to ensure system availability and stability by responding to and resolving support calls from ITS Service Desk within the service level agreements established by the business units using established troubleshooting techniques . Will also provide after-hours On call support on an established schedule, including some weekends, resolve critical business outages and provide incident and problem management for application and web server related issues
Implement application solutions, automated jobs and processes, and new technologies as approved by management to ensure functionality is maintained and/or improved. Will also be responsible to correctly sundown unused system components after determining and eliminating all dependencies to other systems
Engage external vendors to improve the applications though support calls and enhancement requests as approved by management
Understand general IT concepts and functions that impact the supported applications and their ability to operate within the organization's infrastructure

Systems Analyst Resume Examples & Samples

Translate easy to medium business requirements into technical solutions
Participate in vendor selection processes and provide input into technical assessments of vendor applications
Direct work of variable staffing solutions
Follow SDLC methodology on project assignments and create needed technical documents
Create impact analysis on work orders and projects from a technical perspective
Create reports/queries to access device logs. Perform proactive application performance management
Complete and design technical requirement documents
Act as a liaison between vendor solutions and internal technical teams
Understand and document impacts of planned systems/vendor solutions and potential risks or limitations
Document medium to complex system flows

Systems Analyst Resume Examples & Samples

At least 4 plus years experience with Java, J2EE, SOAP, Perl Script,.Net, C++
Should have worked atleast 1 year on WebSphere, WSAD, .Net framework , IIS, IBM-IHSweb server
Should have worked atleast 1 year on various file transfer protocols like FTP,SFTP,Connect Direct
Advance knowledge and experience with UNIX and Windows OS
Should have working experience with Automation tools like HP Operations Orchestration, Datapal or any other automation tools
Prior working experience with Card and transaction domains
Working experience with Visa Back-office applications and domain knowledge is an added advantage
Database Experience with advanced SQL Skills
Atleast 2 years experience in Production support working in a globally distributed team
University Degree in Engineering or equivalent in Computer Science or related stream

Systems Analyst Resume Examples & Samples

Support critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation
The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations
The role also requires that documentation such as run books and status reports be maintained and updated regularly
The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business. As part of the team – you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation
4+ years experience in Software Development
2+ years of experience with application support organization working in 24*7 environment
Solid experience with web-related technologies including Websphere, Apache, Tomcat, etc
Experience with shell scripting, Python or other related automation techniques
Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects
Build tools to automate production support activities that enable efficiency and productivity of Service desk and other operations groups

Systems Analyst Resume Examples & Samples

Required Skills and Experience
Bachelor | Masters in Computer Science, IT, Electrical Engineering or related field is Required
OBIEE, Oracle Business Intelligence Applications (OBIA), business intelligence, SQL, reporting, databases, solution architecture, data architecture, ETL design
2-5 years years experience in the business intelligence domain, including full lifecycle of BI projects
2-5 years OBIEE in medium to large environments, including modeling & building repository layers, and developing dashboards and reports
OBIA (Finance, HR, SC) module expertise strongly preferred
Informatica and DAC experience is strongly preferred
Experience working with Databases and SQL
Experience in defining technology roadmaps, reference architectures, IT governance, infrastructure architecture and virtualization
Exhibit well-developed approach to problem solving and decision plans
Experience in leading local and remote design and implementation teams in designing sessions
Architecture frameworks: The Open Group Architecture Framework (TOGAF) or similar modeling methodology is preferred
Provide input for database patching & maintenance, security, roadmaps, and sizing
Strong custom & standard data warehousing and data model design using star schema and other industry standards
Strong Data Warehouse data integration concepts and approach experience
Good understanding of master data management principals
Solid experience providing business and process re-engineering for reporting
Source application background (PeopleSoft ERP & CRM) strongly preferred
Requirements analysis, technical design solution, build instructions, & testing
Experience working with Oracle databases
Strong SQL expertise
Experience with various ERP functional solutions architecture
Experience with system design, configuration, customization, integration, testing and support
Experience with all aspects of the system implementation including, but not limited to, gathering requirements, designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation support
Knowledge of integration points and the order in which these must be executed
Experience working with design, implementation, and support of knowledge management solutions and related technologies for collaborative information sharing
Experience with gap analysis and strategic roadmap/blueprint development
Experience with large Full Life Cycle (FLC) project implementations
Mentors team members in technology, architecture and delivery of applications
Successful teamwork experience and demonstrated leadership abilities are required
Creates a shared sense of direction and community among the teams
Time management skills are a must; as well as the ability to be flexible and creative
College degree in a related area of study, with advanced degree highly preferred
A strong track record of professional success

Systems Analyst Resume Examples & Samples

Support client integration technical issues
Support any system requirements documentation for any specific client integration requests
Execute Client Specific Testing to ensure client integration solutions are accurate
Troubleshoot and resolve technical Live issues
Will work closely with business and product groups including customer support, release engineering to resolve complex issues
Computer Science degree and an equivalent work experience required
5+ years relevant work experience
Java and Web application programming is a must
Experience with Ruby, AJAX, REST, JSON is a plus
Thriving in self-motivated internal-innovation driven environment
Adapting fast to new application knowledge and changes – a must
Previous Agile/Scrum, startup, or payments experience a must
Bachelor’s degree in Computer Science desirable

Systems Analyst Resume Examples & Samples

Support MicroStrategy systems and related infrastructures during system upgrades and maintenance
Serve as a technical expert providing input to application design regarding environment, tuning, and administration requirements
Maintain project schemas
Complete documentation of the tool and associated processes as required

Systems Analyst Resume Examples & Samples

Perform routine application maintenance including host file updates, log rotation, shell scripting for common tasks
Contribute information to project plans and meet stated deadlines
Compose clear documentation and reports as well as prepare Power Point slides and give informational presentations
Maintain and update 3rd party applications (jboss, tomcat, WAS, apache)
Implement and maintain Performance monitoring dashboards using industry standard tools (Splunk, Thousand Eyes, Graphite etc..)
Problem Management for Applications
Code release into CAS (test) and PROD working with Product Development using industry standard tools
Support application deployment for new and existing services or features working with different groups like Product Development and Engineering
3+ years experience working in Linux/UNIX environment
Shell scripting and html knowledge
Self-motivated and goal driven to run with individual projects to meet business needs
Bachelor's degree in Computer Science, Information Technology or related discipline or equivalent work experience

Systems Analyst Resume Examples & Samples

Responsible for providing 24X7 Application Support across multiple visa applications
Responsible for applying code and operation break fixes and other proactive maintenance activities to keep the services up and running
Responsible for evaluating the Issues reported by Visa clients and members and providing ongoing solutions
Responsible for managing the performance and tuning of several Visa applications
Will be responsible for managing the service and ticket SLAs and managing the workflow to achieve the SLAs
At least 4 plus years’ experience with Web architecture (Apache/Tomcat/TCServer) and Siteminder and LDAP knowledge is preferred
Working experience with monitoring tools like OPNET and SPLUNK and other monitoring tools/processes will be advantageous
At least 3 years’ experience in Production support working in a globally distributed team
Working experience on Java,.Net and Perl Script technologies

Systems Analyst Resume Examples & Samples

6+ years of experience in Software Development
Experience in reviewing the logs and troubleshooting issues to find the Root cause analysis
Experience with shell scripting, PERL or other related automation techniques

Systems Analyst Resume Examples & Samples

Expe rience with a large MicroStrategy environment which leverages I-Cubes and Narrowcast processing
Experience with Object Manager, Integrity Manager, Command Manager, System Manager and Narrowcast server
Experience with administering MicroStrategy Web and Intelligence servers across multiple environments
Experience with database, OS, and Web monitoring tools
Experience with MicroStrategy Enterprise Manager reports and data
Experience with Web application servers such as Tomcat, WAS, or IIS
MicroStrategy Certification (MCEP or MCE)
Proficient in understanding advanced report development and design
Knowledge of LDAP & SSO Integration technologies
Advanced knowledge of database administration tasks such as Database Console utilities, security, work-load management
Ability to write, debug and tune SQL
5 years of hands-on Administration experience with MicroStrategy 9.x including Desktop, Architect, Administrator, iServer, Web, Mobile, and tools such as Object Manager, Integrity Manager, Command Manager, System Manager
2+ years hands-on experience working in Windows and/or UNIX environments
2+ years’ experience with Intelligence Server configuration settings for performance tuning
Extensive knowledge of network technologies such as: Active Directory, Exchange, VMWare, Citrix, Web Services, TCP/IP
Ability to analyze logs from Intelligence Server, Enterprise Manager, and Narrowcast
Must have the ability to prioritize and perform multiple tasks simultaneously and delivery exceptional customer service
Comfortable working in a production environment with change management, defect tracking and status reporting processes

Systems Analyst Resume Examples & Samples

Individual should be self-motivated with the ability to work independently. Sound planning, organizational and problem solving skills
Exposure to storage technologies such as VMax, Vplex
Experience in Networking technologies
Exposure to Management & Automation tools such as vCloud Director, vCenter Ops, vCAC, UCS Director or similar tools from BMC, CA, HP, etc

Systems Analyst Resume Examples & Samples

As part of the team –
4+ years’ experience in Software Development
Experience working in 24*7 environments will be a key to this role
At least 2 years’ experience programming in Microsoft Visual Studio .Net, C#.Net, & SQL
Experience working with Microsoft SQL Server 2005/2008 Database, Reporting Services and Analysis Services

Systems Analyst Resume Examples & Samples

Responsible for managing performance and tuning of applications
Manage service and ticket SLAs, and manage workflow to achieve SLAs
Minimum 5 years' working experience on DataPower
Should have hands on experience on LDAP and Siteminder
Minimum 5 years' experience on scripting any of the language (Javascript, pearl, shell)
Prefer to have knowledge on ConnectDirect, TCServer, WebSphere, IIS, MQ, Message Broker
Experience on automation tools like HPOO/BAO/SPLUNK/Opnet is not required but is a plus
Experience with scripting languages such as python, PHP, Pearl, Java Scripting is not required but is a plus
A bachelor degree in computer science or related degree required

Systems Analyst Resume Examples & Samples

Design, develop, and produce customized reporting solutions for highly complex requests related to BIN/IIN/numeric administration, global client licensing, contacts, subscriptions, authorization, and routing
Perform data analysis and manage data distribution, tracking, and education related to Visa's client information systems while adhering to corporate key controls and information security standards
Interact with all levels of management to clarify, manage, prioritize, and produce data based on business requirements
Translate business requirements into technical and functional specifications for developing single run queries, reducing the need for multiple runs
Fulfill BIN activity requests from internal global customers
Maintain existing protocols for database management and query fulfillment
Collaborate with application development, database support, operations, and system engineering, specifically after modules are moved to production
Responsible for ensuring best practices are followed and information is shared for cross-training
Coordinate maintenance in support of a reduction in automated job runs to increase system resources
Critically evaluate information gathered from multiple sources, reconcile conflicts, process high-level information into details, abstract up from low-level information to general understanding, and distinguish user requests from the underlying true business needs
Participate with Lead in planning, coordination and testing of applications when environmental or project changes occur
Participate with Lead on customer and internal group meetings of project work that may impact query support and the ability to provide data
Assist in design for logical workflows that create efficiencies and reduce data turnaround
Follow stored procedures, programs and queries in a production environment to efficiently generate output to provide expected results using the least amount of resources
Adhere to tolerance checks and deploy quality assurance measures based on request type
Decipher business requirements to ensure global customer’s data need is fully understood
Cross train internal resources to enhance skill sets
Bachelor degree or above in Computer Science, Management Information Systems
Five years’ experience in developing SQL with IBM DB2 for z/OS SQL
Data analysis using Microsoft Office tools required
Experience with TSO, ISPF, QMF, and z/OS batch processing
Develop and understanding business and technical requirements; start through implementation utilizing industry standard gathering and documenting techniques (e.g. interviews, surveys, use cases, structure analysis, etc.)
Knowledge of business process analysis/description techniques
Strong analytical and conceptual skills, able to create solutions, overcome constraints, and build efficiencies into the process
Able to quickly understand and translate high level business requirements into data compliant with customer need and within documented service levels
Assist customers in identifying requirements that may not necessarily be familiar with the subject matter
Understanding of Visa licensing concepts
Excellent verbal and written communication skills, problem solving skills, attention to detail, agility, and interpersonal skills
Solid understanding of BASE I, BASE II, and SMS

Systems Analyst Resume Examples & Samples

4 -8 years’ experience in Software Development and level 3 production support role
Must have 1-2 years of experience with Oracle, PL/SQL (stored procedures, functions, views, triggers) and UNIX Bash scripting
Experience with web-related technologies including WebSphere, Apache, Tomcat, etc
Understanding of core networking concepts such as routing, protocols, subnets, DNS
A Bachelor’s Degree in Engineering or Computer Sciences or related

Systems Analyst Resume Examples & Samples

Experience working in 24*7 environments will be key to this role
Experience programming in Microsoft technologies like Visual Studio .Net, C#, ASP.Net & SQL
Experience working with Microsoft SQL Server 2005/2008/2012 Database, SSIS and SSRS
Experience in scripting against windows i.e. PowerShell, Java Script and VB script

Systems Analyst Resume Examples & Samples

Four-year college degree in business or information technology or equivalent work experience required
Minimum of three years IT experience required with newspaper software and newspaper production related workflow preferred
Experience in a customer service, deadline driven environment needing to multi-task with a sense of urgency required
Technical proficiency in multiple operating systems, hardware platforms and associated utilities
Ability to analyze production workflow performance and adjust parameters to affect optimum production workflow performance
Strong OSX troubleshooting skills are required
Basic Linux, Windows Server and networking skills are preferred
Participation in an on call rotation required

Systems Analyst Resume Examples & Samples

Maintain the availability and security of existing systems, implement new systems, and assist in the evaluation of changes to current and peripheral systems
Support the development and incorporation of best practices and approaches into the company´s project processes and methodologies
Provide general technical support to the Visa client institutions and to technical teams within Visa to resolve systems issues and to support the implementation of new systems solutions
Provide recommendations to management team to increase effectiveness of organization and technology solutions
Bachelor's degree in engineering, computer science or a related field is required. Post graduate degree a plus
5+ years’ experience in Application Support at least 4 of which should be in supporting Java based applications
Experience in supporting Glassfish, Tomcat, IBM WebSphere or other suitable middleware components
Experience working with MS SQL, Oracle 10G, 11G
Working knowledge of Solaris 10 / Linux will be key. Added advantages will the experience of having administered either of the two operating systems

Systems Analyst Resume Examples & Samples

3 years working in a Windows environment
Help planning and directing of projects to ensure application efficiency
Ability to adapt to shift work (off hours/weekend work)

Systems Analyst Resume Examples & Samples

Coordination & planning between PMO, Development, QA& Build teams on various installs to develop the step by step installation plan
Own and Manage the actual deployment window, tracking the progress, proper communication with the stakeholders at desired intervals
Create and manage the change requests, other requests needed for configuration changes from other teams
Keep track of requests from multiple team on configuration changes needed
Keep track of System health and coronation with Systems admins & Middleware team on issues

Systems Analyst Resume Examples & Samples

This person will work on various Business intelligence applications of reporting services delivered via the BI Platform. This includes maintaining the projects, responding to customer queries and helping troubleshoot data and application issues
Responsible for managing the enhancements of the Business Intelligence products along with performance improvement and tuning
Will be responsible for managing the Service Level Agreements (SLA) with customers on problem tickets and managing the workflow to achieve the SLAs
Provide subject matter expertise across BI portfolios, customer support for OLAP, reporting and report-delivery tools. Support periodical Database version upgrades and Enterprise Data Warehouse from support perspective
Maintain proactive communication with the customer base to ensure successful delivery and effective use of information programs
Develop, document, and educate users and developers on policies and procedures. Manage decision making on design test criterions and test plans. Participate in the decision making of success or failure of application systems to be deployed in production and assesses risk associated to control and policy exceptions. Participate and determine root cause for service failure and support escalation and implement new processes when necessary. Utilizes graduate-level research and analysis skills

Systems Analyst Resume Examples & Samples

Monitor Processing
Detect and Resolve Problems
Set audits and alerts to detect problem
Run problem bridges
Strictly adhere to the processes and guidelines
Knowledge Transition from/to others
Performance Tuning

Systems Analyst Resume Examples & Samples

2+ years of experience with systems implementation or in an information sharing environment
2+ years of experience with SharePoint design and administration
1+ years of experience with working in IT consulting
Experience with enterprise content management configuration tools, including Alfresco and Salesforce
Experience with automated records management software, including Gimmalsoft, Documentum, Collabware, or ConceptSearching
Knowledge of DoD Instruction 8500.2, "Information Assurance", DoD Directive 8000.1, "Management of DOD Information Resources and Information Technology", and DoD Directive 5015.2, "DoD Records Management Program"
BA or BS degree in a technical field preferred

Systems Analyst Resume Examples & Samples

Provide assistance and advice to business users as well as technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance existing Citifinancial systems
Assist in the creation of the system design and functional specifications for all new development projects. Write business/functional requirements assist in creation of technical procedures and documentation for the applications including operations, user guide, etc
Identify opportunities that can improve efficiency of business processes
Analyze and evaluate present or proposed business procedures or problems to define data processing needs
Should have a minimum of 8 years of technology experience with a bachelors degree or at least 7 years hands-on technical roles in the field
Ability to plan, implement, test, and troubleshoot system software
Ability to learn and support new hardware, software and operating systems
Work with users requires interpersonal skills
Technical experience with systems networking, databases, Web development, and user support
Technical experience with systems networking, databases, Web development, Java, and user support
Good working knowledge skills with Microsoft Office Products, Microsoft Visio, Microsoft Project, and HTML
Proficiency in understanding relational and dimensional data models
Proficiency in structured query language (SQL) and optimizing SQL statements

Systems Analyst Resume Examples & Samples

Minimum 4 years’ experience with Web architecture - .Net, IIS, Microsoft ETL and Microsoft SQL Server is preferred
Working knowledge with monitoring tools like OPNET and/or SPLUNK, or any other monitoring tools/processes are a plus
Knowledge and experience with Windows, Linux and UNIX
Minimum 3 years’ experience in Production support working in a globally distributed team
Experience in working with Microsoft SQL Server and Oracle DB’s, DML’s, DDL’s and Stored Proc is preferred
Work experience in .Net, Java and Windows Scripts technologies
A bachelor's degree or equivalent in Computer Science, Engineering or related field required

Systems Analyst Resume Examples & Samples

Minimum 4 years’ experience with ETL Batch jobs, Abnitio/Informatica and Data warehouse projects
Working experience on Java, J2EE and Perl Script technologies and WebSphere Application Server
Experience in working with Siteminder and LDAP knowledge is preferred
A bachelor's degree or equivalent in Computer Science, Engineering or related field

Systems Analyst Resume Examples & Samples

Bachelor's Degree in Computer Science or equivalent IT experience
5 years business experience working with application support and system management
3 years experiences with database modeling, query language, reporting or data mining with either SQL or Oracle
Strong knowledge on SQL Server including DBA tasks
Computer System Validation
Good understanding of business processes within the pharmaceutical industry in relation to the relevant class of systems used and the benefit for the business area
Experience with pharmaceutical GxP compliance requirements (and in particular 21CFRpart 11)
GAMP Knowledge
Experience in Microsoft BizTalk & SharePoint
Experience in Cristal report (or any other reporting tool)

Systems Analyst Resume Examples & Samples

6+ years experience with Oracle E-Business Suite within an International environment and/or the Pharmaceuticals industry
Advanced knowledge of Oracle EBS R12 modules, Advanced Supply Chain Planning (ASCP/VCP), and Oracle Process Manufacturing (OPM)
Excellent communication skills and very capable of building & keeping good working relation with end users, understanding their needs and finding solutions supporting their requirements
Experience in documenting system architecture, including analysis, design and functional specifications
Experience in validation of IT systems (installation, qualification and testing procedures and documentation standards)

Systems Analyst Resume Examples & Samples

Analyzes, designs, integrates, and implements solutions for existing or new applications, to include business processes, modifications, interfaces, features, and reports
Consults with users to streamline application workflows and identifies improvement opportunities
Participates in creating technical solutions to maximize efficiencies
Provides technical supports and services by researching, responding appropriately to, and resolving users’ technical and data issues
Monitors production support queues and collaborates with various teams to address technical issues, along with providing timely communication to users
Manages user group or technical meetings to provide status updates, identify and address on-going needs
Works independently or with project teams to understand and clarify business requirements
Understands the modules and data model for an application and contributes to finalizing the business requirements
Documents configuration and participates in application design reviews and solution walkthroughs
Prepares system test plans, test cases and scripts
Performs system and regression testing and helps with triage and clarification of issues uncovered in UAT for the project team
Performs miscellaneous administrative duties as required
Bachelor’s degree in a technical field, preferably Information Technology or equivalent experience
2 to 4 years of systems analysis or technical project experience
Application support and maintenance experience
Prior working experience documenting technical requirements and business process improvements
Knowledge of desktop, and Web 2.0 environments
Ability to interact with team members in a local, international and multi-site environment

Systems Analyst Resume Examples & Samples

Defines application problem by conferring with clients; evaluating procedures and processes
Develop technical specifications with sufficient detail so they can be handed off to internal or external developers. Work with Developers to ensure specifications are clear and help to resolve open issues
Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
Collaborate with Project Managers, Developers and Subject Matter Experts to establish the technical vision and analyze tradeoffs between scope and timing, usability and functional needs
Work with the business to identify opportunities, and help shape and deliver the appropriate solutions
Validate results by testing programs
Provides reference regarding the solution by writing documentation
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional and Technical specification document)
Provide regular status updates on progress to Department managers, highlighting areas where the acquisition and analysis of information to produce the specification will take longer than expected, or where dependencies exist that may not be evident to other project team members
3-5 years of related experience in media or publishing
Microsoft SQL Server skills (Transact SQL)
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate those needs into application and operational requirements
Excellent verbal and written communication skills and the ability to interact professionally with managers, and subject matter experts

Systems Analyst Resume Examples & Samples

Settlement processing to multiple payment processors worldwide in a 24x7, high volume, mission critical environment
Daily report generation that must meet strict SLAs
Provide 24x7 support across multiple applications, including our Recurring Billing, Batch Upload, and Account Updater products
Apply code, including configuration management, link and test code, and post release monitoring to ensure high availability
Work with Product Management and Product Development to prioritize and implement product fixes and enhancements
Five years of payment processing experience or equivalent, e.g. finance industry
Three years of Windows and UNIX experience, including shell scripting
Two to Three years of database experience with intermediate SQL skills
Three years’ experience with file transfer protocols such as FTP, SFTP, Connect:Direct
Two years programming experience, a understanding of Perl and Java concepts
Proven ability to work independently and to also work effectively as part of a team
Strong analytical and diagnostic skills; e.g., root cause analysis
Experience working directly with customer support to solve technical problems
Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical customers

Systems Analyst Resume Examples & Samples

Evaluate and conduct a root cause analysis of production operational issues
Serves as a technical liaison between the business users and engineering team
Applies specific knowledge of the system and the knowledge of the business to help engineering design solutions that enhances productivity and efficiencies
Interact with users, vendors, project managers, developers to perform analysis of user reported issues
Experience in defining key business requirements, for both transactional and analytical aspects of interactions with the consumer, and database-centric applications
Must be technically savvy and comfortable working both with business and engineering teams
Experience gathering system requirements
Strong SQL skills highly preferred
Ability to multi-task in a fast paced moving environment
Experienced using Visio, PowerPoint
Team player with strong analytical, problem-solving, and communication skills
Must have unrestricted work authorization to work in the United States
It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics

Systems Analyst Resume Examples & Samples

Prepare and present appropriate technical content for sales presentations and proposals to C-level and IT managers that aids in influencing customer’s purchasing decisions. May provide project management structure and governance to the implementation of solutions sold to customers within assigned territory / customer base (as required) for successful solution implementation. Identify and pursue opportunities to provide fee based technical consulting services for document workflow, technical solutions, SW applications, and network and system design and support to identify potential sales / expansion opportunities. Utilizes system analysis techniques & liaise internally to resolve network communications, file submission, image quality and data stream programming issues that affect print /image output to ensure successful solution implementation. Train Xerox personnel and customers on Xerox technology, solutions and workflow requirements (as required – primarily for Productions and Software Solutions) to enable customer proficiency. Maintains ongoing relationship with client to ensure customer satisfaction with solution and to identify potential sales / expansion opportunities. Promote Xerox software solutions such as Freeflow and other alternative 3rd party software solutions that enhance customer workflow. Maintain a high level of expertise on Xerox and industry standard solutions, 3rd party application software offerings, client operating system / application software and network environments to maintain credibility with clients and ability to support their requirements in a changing technology environment
Color Management and Color Theory
Software skills: Adobe Creative Suite (InDesign, Illustrator, Photoshop, etc)

Systems Analyst Resume Examples & Samples

Easily translate business requirements into technical and functional specifications, design documents
Gather data using data mining techniques and tools, analyze information, develop conclusions and communicate recommendations to the team and management
Assist in updating changes and solutions related to system processes; make recommendations for systems improvements
Engage in configuration of systems and applications to fit with enterprise needs or other applications. Assesses configuration options to meet requirements and specifications
Actively participate in solution design sessions
Leads and actively participates project lifecyle
Conducts training on specific system operations
Bachelor’s degree in business or information systems or equivalent experience is required
Minimum of 2 – 4 years of job related business systems experience is required
Proficiency using query languages (i.e. SQL, SAS, or similar) to analyze customer data
Familiarity with Java and .Net beneficial
Ability to gain expertise on system functionality to facilitate system resolution
Strong understanding of agile processes
Ability to work independently and effectively in cross functional teams
Knowledge of Agile methodologies beneficial
Knowledge and experience with Payments Processing beneficial

Systems Analyst Resume Examples & Samples

Assist in supporting the system administration function for the division’s database records (Hyperion, TM1, GLWeb) to ensure reliability, availability and security of the information systems
Coordinate with the global application development group on global finance applications (Hyperion / Oracle / Asset Management / Noetix) to ensure upgrades and enhancements are executed in a timely and effective manner
Perform first level (Tier one and two) trouble-shoot and resolve all system related issues around finance applications, including external interfaces and data feeds
Initiate internal projects to enhance the capability of management information infrastructure and efficiency of work processes leading to improved productivity

Systems Analyst Resume Examples & Samples

Minimum 4 plus years’ experience with Web architecture (Apache/Tomcat/TCServer), WebSphere and Siteminder and LDAP knowledge is preferred
Working experience with monitoring tools like OPNET and/or SPLUNK, or any other monitoring tools/processes will be advantageous
Experience in working with Oracle and MySQL DB’s is preferred

Systems Analyst Resume Examples & Samples

This role is of an individual contributor responsible for applying skills and knowledge to perform specified support functions
Installation, configuration, maintenance, and troubleshooting of Windows 2003/2008/2012 servers and related SOE software’s
ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager
Security Remediation process (vulnerability assessment and patch management)
Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deployment
Identify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasks
Will need some basic understanding of SAN and NAS storage environment
Basic to advanced support of converged environment comprising Unified Computing Environment (Cisco UCS) & Shared infrastructures (HP C7000 chassis enclosures)
Manage and support atleast 2 of the following third party monitoring and automation tools: Netcool, Splunk, BMC Patrol, Opnet, BMC Blade logic, BMC BAO
BAU operational support of wintel infrastructure with sound knowledge of ITIL v3 processes such as Incident, Change, Problem and Release Management

Systems Analyst Resume Examples & Samples

Handling UNIX/LINUX Job Abends in a timely manner and escalating as appropriate
Ensuring all issues are received and completed within the SLA timescales
Tracking job ABENDS for root cause, completing trend analysis in Problem Management and appropriately handling Change Management for a permanent fix
Working with application or development teams in recovery of complex technical problems
Handling all deliverables and assignments in a timely manner
Coordinating a working relationship with Service Desk, Application, Development, Engineering teams and Vendor specialists
Communicating to management as the technical point of contact; this includes providing comprehensive summaries identifying business impacts and providing quarterly status feedback of all reporting activities
Providing support and representation during management meetings, implementation, problem recovery meetings, technical analysis and review in support of operational enhancements
Managing application team implementations with no impact to Service Levels and minimizing outages
Ensuring that all applicable ticketing systems and shift reports are accounted and completed on time for daily turnover
Mentoring junior staff including job training and escalation protocols
Opportunities to develop new processes and WEB based content for departmental use
Opportunities to support initiatives for enhancing tool functionality with the Tools Support and Engineering teams
Extensive technical knowledge of UNIX/LINUX and Windows OS environments
Good understanding or working knowledge on one or more system and web server-side programming languages such as shell scripting, Java, Perl, Python, PHP, JavaScript, JSP, JSTL, SQL
Knowledge on C:D, FTP, SFTP, SDSF, Solve (Netmaster), CA-ESP(scheduling package), TSO & TPX, JCL, Sysview, Abinitio, Planet, Tandem, C1 Endeavor, Data Express, Prognosis, Netcool Alerting Tool, some application support, Remedy reporting tool is a plus
Experience in batch job processing, analyzing and troubleshooting within processing environments with focus on evaluating improvement opportunities and efficiencies of processes and procedures
Experience in working with various technical teams which include application support, development and engineering teams
Strong understanding in Incident, Problem and Change management per the ITIL process
Strong Leadership and Mentoring Skills
Excellent Team Player
Excellent written and verbal communication skills with reporting and documentation

Systems Analyst Resume Examples & Samples

Prior work experience with Card and transaction domains are a plus
Incumbent should have a technical and business knowledge
Experience with BMC Remedy and ticketing workflow is preferred

Systems Analyst Resume Examples & Samples

Minimum 5 years of Software Development Life Cycle including production support and development experience, working with OLAP and reporting tools with large databases/data warehouses in a globally distributed team
Experience in data analysis is must
Ability to research solutions to various business and technical problems, evaluate alternatives and be able to present recommendations and justifications to management

Systems Analyst Resume Examples & Samples

Minimum 5 years hands-on experience in 24x7 production support in large distributed batch data processing environment involving petabytes of data
Strong technical knowledge in developing, testing and supporting applications in UNIX, ABINITIO, UDB, MVS, JCL, COBOL, DB2, CICS, FILEAID
Three years of experience in Performance Tuning, Data Fixing and Workload Automation
Experience in monitoring and analyzing logs in ESP
Experience in code turnover using version control tools like CLEARCASE and ENDEVOR
Perform exports, backups and data extracts as required from different environments
Strong process adherence to follow change, incident and problem management processes

Systems Analyst Resume Examples & Samples

Proactive analysis of the Visa complex core systems and applications to detect potential problems. When necessary makes preventive corrections
Work closely with the Engineering/Development groups to implement long-term corrective measures and offer solutions where applicable
The analyst is responsible for second-level problem determination and recovery of the Visa’s Core applications, operating system, and services
Extensive experience with large server (IBM mainframe) and Tandem Non- stop technologies and architectures in a complex, heterogeneous systems environment
Strong working knowledge of MVS & Tandem operating systems and related software/hardware
Run Ad hoc scripts against Tandem database for problem resolution or customer metrics
Strong ability to understand the Visa applications and the services they provide in relation to the service levels and impacts to Visa’s customers
Experienced in analyzing processing environments with focus on identifying improvement opportunities and efficiencies to process, procedures, and Visa applications while working closely with 3rd level support groups
Experience in working with various technical teams which include application support and engineering teams
Must be able to multi task, analyze and diagnose complex issues when working with various support groups
Strong understanding in Incident, Problem and change management per the ITIL process
Strong reporting and documentation skills
7+ years as a support analyst function in a multi-data center environment
Extensive knowledge of MVS OS/390, C:D, FTP, SFTP, SDSF, Solve (Netmaster), CA-ESP(scheduling package), TSO & TPX, JCL, Sysview, Tandem, C1 Endeavor, Data Express, Prognosis, Netcool Alerting Tool, REXX/CLIST, application support, and Remedy reporting tool
Working / practical knowledge of the Windows & Tandem environments
Working knowledge of CICS, DB2, MQ Channel, and tape processing
Experience with large server (IBM mainframe) technologies and architectures in a complex, heterogeneous systems environment
Subject matter expertise in REXX, OPS/MVS, Systems State Manager, Windows, Tivoli, Network & ESP scheduling

Systems Analyst Resume Examples & Samples

Any combination of a related Associate's or Bachelor’s degree, certification or 5 years of related experience
Archer eGRC experience is required
Experience with the eGRC Archer Application suite of Policy, Risk, Enterprise and Compliance Management, Vendor and compliance management

Systems Analyst Resume Examples & Samples

Minimum 5 years’ experience with JAVA /J2EE
Minimum 5 years’ experience with Service Oriented Architecture (SOA) practices and concepts
Strong working knowledge of Web Services topics SOAP, REST, JSON
Shell scripts, Java, Service Oriented Architecture and XML files
Familiarity with jar/war files repository management tools & deployment tools for Java applications
Good understanding and knowledge of MicroStrategy tool
Minimum 2 years hands-on experience working in Windows and/or UNIX environments

Systems Analyst Resume Examples & Samples

Provide 24X7 Application Support across multiple visa applications
Evaluate the Issues reported by Visa clients and members and providing ongoing solutions
Manages the performance and tuning of several Visa applications
Managing the service and ticket SLAs and the workflow to achieve the SLAs
Minimum five years of experience with LDAP, Siteminder, McAfee, Symantec, Microsoft AD, DHCP, DNS, ISA, Websense, Citrix, VMWare SOAP, Perl Script,.Net, C++
Minimum one year on .Net framework, IIS, IBM-IHSweb server
Minimum one year on various file transfer protocols like FTP, SFTP, Connect Direct
Working knowledge with Automation tools like HP Operations Orchestration, Datapal or any other automation tools
Working knowledge with Visa Back-office applications and domain knowledge is a plus
Minimum two years of experience in Production support working in a globally distributed team
A bachelor’s degree or higher in computer science or a related degree

Systems Analyst Resume Examples & Samples

Ability to understand business requirements in order to translate into written detailed use case and functional specification documentation
Understanding of Internet, Intranet, Extranet, client/server and web services architectures including n-tier web applications
Prior Visa experience is a plus including knowledge of Visa systems, specific knowledge of Visa Resolve Online (VROL) or similar Payments Dispute Management system is a plus
Bachelors Degree in computer science or related technical discipline

Systems Analyst Resume Examples & Samples

Translate business and functional requirements to create functional and technical specifications using system level appropriate modeling and documentation techniques within defined application architectures
Accountable for the successful delivery of system design deliverables
Recommend process improvements that increase efficiency and quality of work
Ensure consistency and the proper level of reusability in the technical design of applications
Estimate the size of technical system resources needed and impact on integrated systems
Mentor new and existing associates on design and development best practices and provide feedback regarding individual performance
Code and unit test structured program changes and/or new programs
Conduct design and code reviews to ensure compliance with Kohl's and industry best practices for larger efforts
Develop and implement the deployment plan
Make oral presentations to business partners and IT staff
Assist in successful transition of new systems or enhancements from the Development team to the Service Delivery team
Provide timely and accurate Level 3 on-call support for production applications

Systems Analyst Resume Examples & Samples

Excellent verbal and written communication skills and the ability to interact professionally within a global environment
Must have an understanding of finance concepts and functions
Must have at least one year experience in a customer service position
Must have aptitude for systems and the ability to multitask in a fast paced global environment
Must be comfortable researching and compiling metrics and providing results to users
Interest in solving problems
Recent gradunate wtih Bachelor degree in Finance, Accounting or related field or 1-3 years of experience in a systems support role supporting internal users

Systems Analyst Resume Examples & Samples

Install & Configure the Call Routing & all related components of Cisco UCCE platform
Install and configure IVR / CTI applications in labs or in production, as well as install system hardware and software, including OS, databases, etc
Lead and participate in functional analysis of IVR and CTI specifications
Produce estimates and functional design documents
Collaborate with the Project Manager in delivering the solutions within the scope of agreement and timelines
Develop, configure and implement the designed IVR and CTI solutions
Perform Q&A testing and ensure system quality prior to delivery to customer
Produce Test Reports to convey results and criteria for passing milestones

Systems Analyst Resume Examples & Samples

Plans and designs methods to improve efficiency in production
Performs detailed process/ tools analysis and identifying areas for productivity improvement
Creates operational and SW requirements, process documents and other operational documentation
Works with content management systems, data warehousing, data cleansing, data mining, web services and cloud computing
Works with cross functional groups including R&D, Tech Ops and DMO to define and implement tools, technology and platform requirements
Creates User Acceptance test plans and test matrices
Performs UAT on production tool platforms
Identifies, analyzes and sets priorities for production tool enhancements

Systems Analyst Resume Examples & Samples

Determine configuration and operational requirements for development team
Design test criterions and test plan
Participate in the decision making of success or failure of applications systems to be deployed in production
Assess risk associated to control and policy exceptions
Execute decisive action to preserve and maintain service availability, performance, integrity, capacity and security
Participate and determine root cause for service failure and support escalation
Bachelors/Degree in Computer Science or other technology field or equivalent experience
3 - 5 years experience with Java, J2EE, Actuate, SOAP, Perl Script,.Net, C++
1- 3 years on WebSphere, WSAD, Net framework , IIS, IBM-IHSweb server
1 year required but 3 years experience preferred on file transfer protocols;FTP,SFTP,Connect Direct

Systems Analyst Resume Examples & Samples

Work with Product Management and Product Development to prioritize and implement product
Bachelors degree or equivalent experience required in Computer Science or MIS discipline
Three years experience with file transfer protocols such as FTP,SFTP,Connect:Direct

Systems Analyst Resume Examples & Samples

Contribute to the development and functional strategy for clearing and settlement applications
Collaborate with business units (e.g. Network, QA, Operations, Engineering, etc.) and technical staff (other Analysts, Developers, Project Managers, Product Managers, etc.), to understand business requirements for use in designing appropriate solutions
Provide estimates on scope and scale of effort required to implement final requirements
Analyze, document and design solutions for system enhancements
Build and maintain effective relationships across functional areas in order to provide superior product support
Cultivate and suggest ideas for the extension of current systems to new products and services
Identify opportunities for further enhancements and refinements to standards, processes and systems
Ensure on-schedule delivery of a high quality product that meets business and technical requirements
Participate in design and code review sessions as appropriate
Comfortable working with both technical and business staff, and flexible in working on a wide variety of tasks spanning the full application development lifecycle
Bachelor's Degree is required, advanced degree is a plus
3+ Years of software design and development experience (including internships)
Strong interpersonal, facilitation and leadership skills
Experience analyzing and designing solutions for highly scalable, highly available complex systems, preferably in the payment systems or other financial services industry
Strong verbal and written communication skills required
Willingness to learn from, and share your knowledge with, other team members
Must be able to write designs in business language and build documentation for all aspects of a project
Ability to multi task and handle multiple competing priorities with some direction from management
Must work well within a team in a fast-paced high performance organization
Ability to understand systems from all levels, from the “big picture” enterprise-level view to the low level technical view
Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic

Systems Analyst Resume Examples & Samples

Minimum 5 years' hands-on experience in 24x7 production support in large distributed batch data processing environment involving petabytes of data
Must have 3 years' of experience in Performance Tuning, Data Fixing and Workload Automation
Nice to Haves
Experience with DB, OS, and Web monitoring tools
Good Presentation Skill
ITIL, Six Sigma or similar certification
Strong analytical skill to analyze code, understand business rules and trace data following the process flow to investigate data related issues. Strong verbal and written communication Skills. Ability to research solutions to various business and technical problems, evaluate alternatives and be able to present recommendations and justifications to management. Ability to participate/make recommendations in capacity planning activities. Strong process adherence to follow change, incident and problem management processes. Flexibility to work in shifts and during weekends and extended hours when needed

Systems Analyst Resume Examples & Samples

Bachelor degree in Engineering related to Information Technology
2+ years’ experience in IT Operations in a technical SME role
3+ years’ experience in IT process management/re-engineering initiatives
Good track record for innovation and measurable process improvements
Good presentation and communications skills across multiple levels of the organization, including senior management. Must be able to articulate messages across a variety of audiences
Self-driven and ability to work independently

Systems Analyst Resume Examples & Samples

Reports to the Senior Director, Business Operations
Identify and Document the needs of the digital business. Analyze requirements, construct workflow charts and diagrams, determine system capabilities, and assists with writing technical specifications
Analyze the current systems and how they serve the digital business. Plan upgrades needed to continue to fulfil the Digital Business needs
Builds testing plans, scenarios, and scripts for BA efforts; performs unit and system tests
Develop recommendations for business initiatives making use of market intelligence and knowledge of key industry trends
Partner with Business Units to provide Horizon’s largest strategic clients with innovative and measureable solutions addressing specific business objectives
Provides end-user application support for all Media Buying Platform and related applications. This includes troubleshooting errors, coordinating with vendors, managing support tickets, and testing solutions
3+ years of experience in using an Ad Server, Media Planning and/or relevant digital media marketing
Strong understanding of digital media metrics (e.g. buying models, CPV, VCR, GRP) and quantitative business measures
Experience with web analytics tools
Deep understanding of digital channels (search, mobile, social, media, web, email, etc.) and solid understanding of digital technology concepts
Strong writing, communication and inter-personal skills
Proven track record in problem solving

Systems Analyst Resume Examples & Samples

Develop detail systems and program specifications for the JDA WMS and WFM systems. Develop system and program documentation and user procedures
Prepare test data. Perform system and program testing. Perform system and program implementation and modification
Research systems and programs to determine causes of failure or poor operational performance; then define, test and implement detailed solutions
Assist in providing inputs for project review meetings and management presentations including general design review, project scheduling, test plan, system and program tactics and methods, system controls, procedures, documentation, and system implementation plan
Learn and comply with Systems Development standards, procedures, guidelines, priorities and schedules
Develop personal competence in using standard methods, procedures, programming languages, and the variety of software development and testing tools employed at Kohler Co
Provide positive contributions as a team member of systems projects. Learn to develop practical systems scopes that enhance the business function. Learn to provide quality within budget and schedule to meet objectives
Provide analysis and counsel to personnel of operating units to analyze problems and develop solutions as well as assure efficient operation of existing systems and programs. Develop an understanding of business processes and the implications of computer systems on those processes
Participate in educational programs and professional societies involving analysis skills and computing technology
Perform other related duties as assigned
Bachelor’s degree in Information Technology, Business, Supply Chain or related field required
Under some circumstances Associate Degree in Information Technology and minimum 2 years’ experience will be accepted

Systems Analyst Resume Examples & Samples

Identify customer application opportunities for Xerox products and Third Party Solutions
Gather quantitative and qualitative data about customer applications and environment in support of sales strategies
Gather & analyze customer data to ensure flawless implementation of networked and centralized host environment solutions
Prepare and present technical sections of proposals, including structured implementation plan
Work with the customer to ensure the implementation of recommended software, connectivity and workflows function as identified in the Statement of Work; including technical integration, workflow modification and physical document output
Provide customer presentations of applications and customized product demonstrations
Perform customer care visits and ongoing volume building activities within installed accounts
Contribute to development of sales strategy in key accounts
On-going customer relationships at appropriate levels to ensure customer loyalty and secure additional business
Understand customer requirements for support services; recommend and deliver billable services as appropriate
Achieve systems revenue for territory
Achieve consulting services budget
Collaborate and support agencies to achieve financial goals and objectives and provide technical support as required. -Achieve Remote Connectivity goals

100

Systems Analyst Resume Examples & Samples

Updates weekly reports for project status, time allocation, etc
Recognizes and prioritizes to meet implementation dates
Reviews and validates record layout and applies field conditions
Create Business and Technical Specification Documents
Minimum Bachelor’s degree in business or technical background preferred

101

Systems Analyst Resume Examples & Samples

Performs changes and testing for some data base rules, system patches, system upgrades and DR/BCP testing
Capable of researching complicated outages and system anomalies
Development of test scripts and strong testing skills and reporting of results
Strong reconciliation skills
Provides customer service to Treasury Management and external customers via phone and email
Ensures the security and confidentiality of processed information and physical workspace
Manages or participates in projects as assigned
Is or can quickly become a support to Wire Associates as production needs dictate
High School Graduate or equivalent education
Previous Wire experience preferred
Strong analytical skill set
Ability to maintain confidentiality, use tact and diplomacy; maintain professional dress and demeanor
Must be flexible in work hours and prioritization of expected work assignments
PC literate in Windows Excel and Word

102

Systems Analyst Resume Examples & Samples

The primary accountability is to translate business requirements into system requirements, design specifications and document new and/or existing application requirements. Ensure that new or existing systems meet business requirements and practices and that all application interface issues/concerns are understood, documented and addressed satisfactorily
Develop well structured, easily maintained program code. Prepares documentation of developed programs and processes
Follow all established policies and procedures within the IT and corporate environment. This will include published security standards and coding techniques as well as the documented IT strategy
For assigned projects, responsible for managing all aspects of the SDM including but not limited to status updates, definition and tracking of project milestones, system design, and tracking of financial deliverables including capital labor
Actively participate in the Request for Proposal (RFP) process for software purchases, evaluating the results and providing recommendations to upper management and the business
Ensure all deliverables are of the highest quality
Follow the established principles of the Information Technology Mission, Vision, Values & Principles (MVVP)
Prepares estimates for complex projects to provide management with information needed to accurately forecast project delivery dates
Assist project team with unit testing. Develop system test plans and perform full system testing prior to implementation
Provide production support to existing systems
Assist in the mentoring and training and development of others
Works with the BRM and the business to understand business processes

103

Systems Analyst Resume Examples & Samples

Report directly to Singapore team lead for daily activities. Work with counterparts in USA for handover of support and development activities
Lead regular handover sessions with counterparts in USA. Ensure that everyone is up to date with the latest development activities and outstanding issues
Utilize project management methodologies to ongoing fixes and enhancements. Ensure that all development activities adhere with SDLC and Visa standards. Ensure that deliverables are met according to agreed scope, schedule and cost
Understand business requirements, maximize team involvement, minimize risks and utilize the most efficient techniques to deliver the required functionalities
Develop good relationship with business users. Get constant feedback on system usability, ongoing issues and potential enhancements
Coordinate with other departments on issues involving the server/network infrastructure and other dependent systems. Participate in standard Visa activities such as compliance and disaster recovery
Perform periodic activities such as structural updates, data loads, security updates and generation of reports
Monitor application interfaces during support hours (24x5). Ensure that customer service level agreements are met
Develop fixes and enhancements per business requirements and comply with SDLC and Visa standards
Provide application support to users located in Asia Pacific, Europe and Africa and extended support to users located in USA, Canada and Latin America
Perform troubleshooting and root cause analysis of system issues, escalating to IBM Support when necessary
Implement system patches and upgrades
Bachelors Degree in Computer Science or related technical discipline
Minimum 5 years of experience in IBM Cognos TM1 9.5.2 application administration, development and support
Experience with dimension modeling, cube development and metadata definition
Advanced knowledge of Microsoft Excel, proficient with Microsoft PowerPoint
Strong knowledge of IBM Cognos TM1 architecture
Basic knowledge in Accounting and Financial Analysis
Familiarity with VBA, batch file and shell scripting

104

Systems Analyst Resume Examples & Samples

Developing a keen understanding of the unique business needs and related requirements of SWIFT messaging
Work with the Global Financial Messaging business team and the line of business to analyze and gather requirements and clearly document the requirements of our business partners and
Coordinating walkthrough sessions of the various stakeholders
Creating the Onboard Document, requirements, and build the rules in the test environment
Create Test Cases and test changes in the SWIFT applications and support partner testing
Prepare for production implementation working with the project/release manager and the AD team
Working with Internal support teams to setup MQ, NDM, and FTP connectivity with the interfacing applications
Driving closure of requirements by acquiring necessary sign-offs from appropriate stakeholders
Identification, tracking, escalation and closure of project risks and issues
Support the implementation of agile and lean processes within the team

105

Systems Analyst Resume Examples & Samples

Serve as technical lead for all new initiatives; actively participate and drive projects from beginning to end
Provide 2nd level technical support
Serve as Subject Matter Expert for all Cybersource Settlement & Reporting applications
Manage the performance and tuning of applications, servers and configuration settings
Ensure full compliance of Visa Key controls
Implement and evaluate performance efficiency for standard tools (Splunk, Netcool)
Proactively identify audit and compliance related issues to reduce the risk of security exposures on the supported systems and applications
Flexibility to work after hours and weekends to accommodate projects or activities timelines
Minimum 5-7years of experience in the Finance industry
Minimum 3 years of Windows and UNIX experience, including shell scripting
Minimum 3-4 years Database experience in one industry database
Minimum 3 year experience with file transfer protocols such as FTP,SFTP,Connect:Direct
Understanding of Linux systems, databases and network concepts
Proven ability to function effectively in a fast-paced environment with multiple priorities
Must be self-motivated and results oriented individual with attention to driving/working with aggressive project timelines and schedules

106

Systems Analyst Resume Examples & Samples

Responsible for Production deployments across visa applications on multiple environments and other proactive maintenance activities to keep the services up and running
Responsible for evaluating the Issues reported by Application Support team and Service Desk and providing ongoing solutions
Determine configuration and operational requirements for middleware engineering team
Review all install plans for Production deployments and test plan
Participate in the decision making of success or failure of middleware components and patches to be deployed in production
Implement new processes

107

Systems Analyst Resume Examples & Samples

Serve as Scireson (Oracle Apps User) Training Specialist
Responsible for preparing, conducting, and evaluating user training plan for DSR Scireson Project
Design and create user guides, Computer Based Training aids (CBT), literature and materials to be used in Scireson training plan and designs exercises to enhance lectures. Design, schedule and conduct user training sessions
Deploy training to targeted personnel (Scireson B2B iStore and Oracle Apps users)
Prepare training material and schedule for Scireson Project
Provide end user training for client
Conduct Instructor led training and webinars
Create instructor materials (course outlines, background material, instructional materials, and training aids)
Responsible for design of computer-based and multimedia training aids
Provide instruction in the subject matter, content and training delivery techniques for designed training courses/aids
Ensure the quality and consistency of training content throughout all developed forms of media
Assist QA Specialist with UAT testing process, as needed. Validate that all test scenarios are covered in developed training plan and materials
Ensure the training plan and content is in accordance with business requirements, and established Quality Assurance processes/controls
Design, plan and conduct classroom training, online learning, and other Computer Based Training aids (CBT)
Contractor shall provide expert level knowledge of
Must have 5 years experience as a Systems Analyst

108

Systems Analyst Resume Examples & Samples

Works closely in concert with technical subject matter experts at SNEI to gather requirements and understand exactly where the need for systems and capacity analysis is greatest
Is able to gather and analyze technical data from a myriad of different data sources to begin to trend and build capacity models which may include, but are not limited to, the following metrics
Bachelor’s Degree (preferably in Computer Science, MIS, or with complimentary technical experience in addition to a non-technical degree.)
1+ Years of experience in a technical business analysis role (Experience with Data center Operations,IT Infrastructure, Databases, Data Networks and associated Equipment, Linux and System Administration is preferred.)
Ability to efficiently turn sets of complex data into clear, concise business metrics
Ability to script and otherwise automate recurring reporting
Excellent technical skills, along with very strong written and oral communication skill. The ability to clearly present findings and offer suggestions based on said findings to large audiences is crucial in this role
Ability to manage competing business requirements and priorities to deliver on time, quality reporting product that meets business objectives
Experience with the following toolsis highly preferred

109

Systems Analyst Resume Examples & Samples

Must provide 24X7 Application Support across multiple visa applications
Evaluate the Issues reported by Visa clients and members and provide ongoing solutions
Manage the service and ticket SLAs and manage the workflow to achieve the SLAs
Minimum 4 years’ experience with Web architecture (Apache/Tomcat/TCServer) and Siteminder and LDAP knowledge is preferred

110

Systems Analyst Resume Examples & Samples

Provide third level technical and data support to technical teams within Visa to support the implementation of modifications and/or new solutions
Perform data analysis and write software code that complies with design specification and code software solutions to meet development and support deliverables
This position involves significant communication with customers. Participate in the impact/GAP analysis, review business requirements, estimate work effort on new projects, create design components, and develop code and testing changes
Typically requires a minimum of 5+ years experience in data analysis, reporting, software design and development. Large volume data processing using Big Data infrastructure is required
Strong background in Java, Python, Java application frameworks or equivalent is required. Web development skills and experience is a plus. Strong knowledge of UNIX and Windows based operating systems is required
Strong data analysis and data validation skills is mandatory. Ability to analyze, process and present very large data sets and present data variations/discrepancies to a technical and business users is required
Candidate should be detailed oriented with above average problem solving and data analysis skills. Ability to learn new technologies and work on very complex problems is required
Strong experience in reporting tools and solutions like MicroStrategy, Tableau, Cognos, Excel, MS Access or equivalent is preferred. Strong proficiency of Microsoft Office tools (e.g. writing excel macros, pivot tables etc.) is mandatory
Strong communication and presentation skills with ability to present data analysis results to various levels of management is required

111

Systems Analyst Resume Examples & Samples

Coordinates with the stores and testing teams during the pilot phase distribution activities in preparation for implementation phase
Provides technical support for new installation hardware and cabling issues and second level technical testing for POS hardware, software and telephony systems, including software activation
Reviews and approves invoices for new store and remodel activity from vendors
Reviews with procurement if necessary
Advanced Network and New Store support role: Implementation specialist in Retail installation and GNOC teams, (2 years)
Advanced WAN and LAN cabling support, (2 years)
Knowledge of computer systems, including operating systems, problem management tools, networking architecture and industry standards, system management and configuration tools, and system tools use and configuration
Knowledge of retail store infrastructure, store and data center operations, and telephony network systems. Knowledge of personal computer hardware and software

112

Systems Analyst Resume Examples & Samples

As our applications are critical to print production 365 days a year, this position includes providing off-hour level 3 support
Business analyst for points of integration between Admarc, PPI, and other systems
Documenting application issues and communicating with the vendor to resolve
Knowledge of Adobe suite a plus
The ability to communicate effectively – both verbally and in writing. Ability to document programs and processes

113

Systems Analyst Resume Examples & Samples

Participates in delivery of fully tested applications or components of more complex applications for System and Acceptance Testing
Performs application and technical problem solving including advice, guidance and mentoring to staff
Document the technical requirements, design, and testing information to ensure quality output that meets stated business needs
Understand and manage the effect of change (regulatory, market or TIAA-CREF internal) on business processes, IT
Bachelor of science in Computer Science or related field
Minimum 2 years of experience in application development, systems technology analysis, with Financial systems
Minimum 1 year of experience with Fusion Finance Accounting Hub and CTLS

114

Systems Analyst Resume Examples & Samples

Assist team members with tactical delivery of solutions, support management in metrics gathering and dissemination, provide production level support to the DevOps platform of tools
Coordinates changes with various process units and infrastructure teams supporting the DevOps platform for the Enterprise
Provide guidance and assistance in matters of DevOps customer support, issue tracking and resolution, internal and external communications, DevOps Tools security modeling, and external vendor service needs
Function as a technical writer for internal and user documentation for the DevOps Tools Support
Team lead for support process maintenance, and end user education and training on DevOps Support procedures
Performs Tier 1 and 2 activities in support of customers and tools which require a higher understanding of usage models and processes
Leverage corporate and IT standards and directives while embracing the future direction of DevOps to successfully assist with the execution of technical efforts in that space
Assist with application and technical problem solving
Participates in creation and modification of processes, technical designs, and solutions as needed
Assist in creating implementation plan for technical deliverables
Supports implementation of technical solutions and production support as needed
Understand and be able to identify the effect of change (regulatory, market or TIAA-CREF internal) on business processes, IT solutions and tools
Minimum 5 years of proficient hands-on experience with MS Excel, MS Word, MSPowerPoint
Minimum 1-3 years of functional knowledge and proficient hands-on experience with Rational Team Concert and Borland StarTeam
Minimum 1-3 years of cursory knowledge with DevOps Tools including: RRC, Artifactory,Saucelabs, SONAR, Xebia Labs, JIRA, GIT/STASH, Confluence and others as applicable
Strong analytical skills; Able to assess and solve issues in a high-pressure environment
Strong organizational skills; Must be able to multitask without sacrificing attention to details
Working knowledge of the SDLC processes
Work nights and weekends, as applicable, per software release schedules
Excellent team player with good organizational, communicational, analytical and logical skills
A minimum of a bachelor of science in Computer Science, Math, CIS/MIS or equivalent degree from an accredited four year institution
Prior experience working in an IT Tools support role

115

Systems Analyst Resume Examples & Samples

Create documentation around new and existing reporting applications
Execute, review and analyze test results; aid in defect resolution and implement best-practices
Participate in the creation and review of requirements and unit test plans
Proven problem solving capabilities through data analysis and research
Previous experience developing and documenting reporting processes
Comprehensive knowledge of all Microsoft Office applications, with emphasis on Access and Excel
Familiarity with Humana’s operating systems
Familiarity with Agile methodology
Prior work history in a fast paced, high demand environment

116

Systems Analyst Resume Examples & Samples

Provide Level 1 system support for day-to-day systems operations of the FAME portfolio of applications and other systems supporting Global marketing operations
Liaise with other technical staff to assist in resolving problems with software products or company software systems
Collaborate with business analysts, programmer analysts, QA team and architects in conceptualizing and development of new software programs and applications
Assist with small- and large-scale projects
Provide regular status reporting
Provide support for various hardware and software upgrades
Support during non-business hours as needed
Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
Ability to understand technical architecture design of applications and communicate technical options and alternatives to business partners
Collaborate with different teams to derive estimates of effort
Develop/Maintain test plans, use cases suitable for UAT
Experience with standard development and agile methodology is good to have
Bachelor’s degree from a four-year college or university is required; majors in Computer Science, Information Systems, Business Administration, or other related field preferred
2-3 years of work experience in an IT support function
Experience with .NET technologies, relational databases, and operating systems experience with Microsoft SQL Server
Proven ability to learn new technologies quickly (and willingness to do so)
On-call availability on a regular basis. (M-F core role)
Willingness to travel and or work weekends with short notice
Ability to travel internationally for training and to support projects
Collaborative work style and effective team player
Experience with the Home Entertainment media industry or packaged media distribution is ideal
Experience with International (European) business practices and statutes, especially the retail industry a plus
Experience with SQL or other data discovery and analysis platforms
Ability to work independently toward aggressive deadlines and in high pressure situations
Ability to work collaboratively with remote teams across varying time zones
Desire to learn and develop proficiency in new integration technologies

117

Systems Analyst Resume Examples & Samples

Plans, designs, and executes document management applications for product implementations, upgrades, enhancements and conversions
Develop test plans and data for new/existing applications, and work with internal customers & IT to test and verify a projects conformance to business requirements
Develop test scenarios as detailed in the technical specifications. Document, maintain, and modify existing document application programs
Proactively identifies and resolves complex system and production problems
Create and maintain the conditional processing tables, electronic forms and other systems used in product development
Coordinate and perform the tasks related to testing and implementation of moving products to production
Create and maintain JCL for Contract Development and initiatives projects
Assess document needs, layout variable information requirements, design program requirements & code/update programs within Conditional Processing System (CPS)
Troubleshoot and solve software production problems in the department
Assist in the administration of the electronic library and forms management system
Assist with the coordination of the conversion from existing mainframe composition and forms management system to new system
Bachelors degree in business or technical background preferred. 2 – 5 years related work experience is required. General knowledge of the insurance/regulatory business is preferred

118

Systems Analyst Resume Examples & Samples

You will have a strong analysis background, with deep experience spent working within Agile and Waterfall methodologies in a large matrix style organisation
Demonstrable experience working in a highly collaborative environment, with focus towards delivering real business results
Hands on experience with requirements capture and analysis, application development, architecture and software maintenance
Excellent communication skills, both written and spoken evidenced by the ability to communicate across all levels of an organization
Excellent interpersonal and leadership skills - lead, collaborate, facilitate, and negotiate as necessary
Demonstrated experience with problem solving outside-the-box to find solutions that mitigate risks/issues, rather than blindly following process
In-depth understanding of application development, technologies and software development lifecycles (both legacy and current)
Experienced in enterprise application integration, middleware technologies, data migrations and conversions, database technologies and backend interfaces
Experience in a large-scale IT or broadcasting organisation with complex systems environment & infrastructure
Strong organisational skills required, project or program management skills a plus
Experience of working with User Experience and Interaction Design teams Working with 3rd party vendors and specification of deliverables
Experience of working within a broadcast media environment, e.g. enterprise archiving (digital and tape based) or television / radio content production systems
Hands-on experience working with multi-component, high availability systems and enterprise applications
Bachelor's degree in a technical field such as Computer Science, Computer Engineering, IT, etc. from an accredited university
Experience and/or training in computer programming languages such as: Java, C++, C#, SQL and web technologies

119

Systems Analyst Resume Examples & Samples

Maintain, modify and support various in-house written manufacturing systems written in Visual Foxpro, Microsoft Access, Visual Basic for Applications, Visual Basic, and SAP ABAP (i.e. STEPPS, Production Recording System, Production Statistics System, Maintenance Information System, Hourly Employee Information System, Information Tracking System)
Prepare or review general and detail specifications for systems and programs to be used on local area networks or SAP. Analyze the capacity and limitations of equipment, operating time and operating unit personnel to achieve best utilization of personnel and equipment. Participate with development, testing, and implementation of these systems
Direct the operation of SAP and the local area network
Coordinate the installation of any new equipment for use with SAP, and the local area network. Includes install and configure of personal computers and related software
Responsible for maintenance, repair, and admin of networking, phone system cabling, switch, voicemail, security, and PC hardware and software problems. This also includes printers, portable printers, and production scanners used within the production and warehouse areas
Coordinates the development of test data and implementation schedules to achieve system objectives. Coordinates set up of training schedules for new systems
Participates in conferences with personnel in other departments to analyze their needs and develop specific objectives for meeting these needs
Provides analysis, counsel and direction to user and operational personnel assuring efficient operation of existing systems
Participates in educational programs and professional societies computer techniques and systems methodologies

120

Systems Analyst Resume Examples & Samples

Degree - preferably a 2:1 from areputable university
Part Qualified accountant. CIMA, ACA/ACA. First time passes preferred, but not essential
Strong Excel skills is essential. Cognos systems experience preferred but not essential
High degree of accuracy with an extremely good attention to detail
Well organised and able to prioritise during time pressured periods
Ability to build positive working relationships where challenge and contribution is the norm
Responsive and proactive
Advocate of systems with the Finance team
Providing options and recommendations with associated impacts
Flexibility, including a calm and balanced approach when under pressure

121

Systems Analyst Resume Examples & Samples

Participates in gathering and analyzing internal business requirements either directly or in conjunction with project team
Executes all or a majority of the tasks comprising established (limited new processes) projects / processes / work flows
Works on a broad range of concurrent projects, independently and with the project team
Translates users' business requirements into detailed functional systems designs for development, testing and implementation
Participates in estimating the size of technical system resources needed and impacts on integrated systems and services
Participates in troubleshooting and developing new system solutions to address technical and production issues
Participates in the creation of development and deployment plans for new system enhancements
Creates and maintains specifications and systems documentation
Provides Level 3 on-call support for area of expertise
Serves as technical point of contact regarding specific company system(s)
2+ years of experience in a professional environment performing analysis, design and development tasks on multiple platforms
Basic knowledge in Data analysis, report design, development tasks and project management
Bachelors degree or equivalent in MIS, Computer Science or related field

122

Systems Analyst Resume Examples & Samples

Understand business requirements and deliver effective technical solutions
Participate in end-to-end system design, implementation and sustainment
Provide system training to team members and users of various Lines of Business
Prepare and update system documentation, operation guides and training materials etc
At least 4 - 8 years of proven experience in implementation and support in any IT system
Programming experience in Java, XML, MySQL, Windows development and Web development
Hands on experience in Windows/Linux server, Apache, JBOSS, SQL Server and Windows environment
Knowledge in ticketing system will be added advantage
Good analytical, problem solving and organizing skills
Able to manage multiple tasks simultaneously and balance priorities
Fluent in both English and Cantonese
Bachelor degree in Computer Science or equivalent

123

Systems Analyst Resume Examples & Samples

Manage daily data processing routines in a data warehouse and Trade Order Management System. View status and exceptions. Investigate and resolve discrepancies and exceptions. Ensure data integrity
Provide ongoing data support and troubleshooting
Interface with IT teams to technical requirements
Provide technical leadership to onshore and offshore teams
Assist with requirements gathering, solution design, project management, and quality assurance
Basic understanding of financial/investment concepts and math
Ability to work independently and within a team on a variety of projects, receive instructions from a number of people and meet project deadlines
Experience with databases, data management a plus
Desire to pursue technology / data management career track
Experience with Eagle/Pace and/or Charles River is a plus

124

Systems Analyst Resume Examples & Samples

Prepare or review general and detail specifications for systems and programs to be used on local area networks or SAP. Analyze the capacity and limitations of equipment, operating time and operating unit personnel to achieve best utilization of personnel and equipment. Supervise development, testing, and implementation of these systems
Direct the operation of SAP, VIS, Plastics Manufacturing System, and the local area network
Coordinate the installation of any new equipment for use with SAP, Vitreous Information System, and the local area network
Participates in educational programs and professional societies involving supervisory skills, computer techniques and systems methodologies
Creates custom access base production reports

125

Systems Analyst Resume Examples & Samples

Work with the business to identify opportunities and help shape and deliver the appropriate solutions that can be deployed on a global scale
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from their underlying needs
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), i.e., Use Cases, GUI, Screen and Interface designs)
Utilize enterprise-wide methodologies as required
Collaborate with PM’s, developers and subject matter experts to establish the technical vision and analyze tradeoffs between scope and timing, usability and functional needs
3-5 years related experience in media or publishing
Experience with business process improvement, preferred
Ability to work with the business to identify and prioritize projects, drive delivery, and support the ongoing operation of tools and processes
Team player with proven ability to work in a dynamic and evolving work environment

126

Systems Analyst Resume Examples & Samples

Develop the requirement specifications for solutions to be deployed utilizing the Xytech products
Provide first tier support and troubleshooting for Xytech products, escalating to the vendor where necessary
Interact and work closely with the Software Engineering teams and other resources to ensure system and process adoption
Responsible for application solutions and related business processes deployed on Xytech platforms to support areas such as: Work Order Management, Resource Management, Budget Management…
Lead the definition, development, and documentation of requirements, objectives, deliverables, project dependencies and specifications on a project-by-project
Minimum 3 years of professional experience in application management and systems analysts activities
Experience with Xytech products, specifically MediaPulse
Experience with software troubleshooting and support
Past Experience with providing business solutions using Xytech products in the areas of Work Order Management, Resource Management, Budget Management
Ability to interpret Line of Business desires into application requirements – rewrite, summarize and translate the business needs
Must pay close attention to complex detail and understand written and oral instructions
Must be able to maintain confidentiality
Relationship Management: Supporting key business relationships across our customer base to enhance the use of and experience with the Xytech products
Business and Technical Requirements Definition: Successfully demonstrate knowledge of Business Requirements Definition in application integration; able to identify potential problems through basic analysis and develop appropriate test cases to assure effective testing of the application
Cost/Benefit Analysis: Has an understanding of how to formulate cost of an integration development; has prepared the various worksheets and summary reports for cost/benefit analysis and business value tracking
Business Process Reengineering: Is able to demonstrate proficiency in Process Reengineering via practical applications of moderate difficulty
Business Systems Planning and Business Case Preparation
Business Systems Analysis: Demonstrates the ability to conduct business systems analysis tasks in a team environment or independently to integrate applications

127

Systems Analyst Resume Examples & Samples

Develop the requirement specifications for portfolio integration solutions to the ESB
Interact and work closely with the Software Engineering teams to ensure system and process adoption
Responsible for application solutions and related business processes supporting application integrations
Lead the definition, development, and documentation of requirements, objectives, deliverables, project dependencies and specifications on a project-by-project basis for application integration
Contribute to research, design and writing of articles and participate as a team member; expanding our knowledge of application and data integration
Relationship Management: Supporting key business relationships across our customer base to enhance application integration to the ESB
Business Process Reengineering: Is able to demonstrate proficiency in Process Reengineering via practical applications of moderate difficulty supporting the ESB
Minimum 3 years of professional experience in application management and systems analysts activities with Enterprise Service Bus integration experience
Experience with Web services standards such as SOAP, REST, XML, SQL and XSD
Past Experience with providing business solutions using SOA Technologies such as BPM, Service Governance, IIB and ESB

128

Systems Analyst Resume Examples & Samples

Provides technical expertise and project leadership for all systems development
Analyze data and user requirements and design custom user interfaces using structured programming techniques within the SQL platform and object oriented technologies
System design and development
Implement complex logic into automated data collection and processing systems
Software analysis and recommendation
Meet project deadlines
Provide end user training and technical support
Consistently demonstrate a positive, professional image and behavior to all Assocates, Supervisors and Managers
Find opportunities, develop solutions, and implement cost saving initiatives
Proficient in oral and written communications
Able to work independently as well as within a group/team environment
Perrform other duties as assigned
Bachelor’s degree in Computer Science or related discipline, three to five years of systems experience, or equivalent combination of education and experience required
Minimum of 1 year of computer programming experience preferred in the following fields: Cognos v. 10.1, MS Visual Studio.Net, SQL Server 2008, SQL Server Reporting Services, T-SQL
Demonstrated experience working in a team environment
Strong organizational, time management and interpersonal skills
One year of systems experience in a retail distribution or manufacturing distribution environment

129

Systems Analyst Resume Examples & Samples

Conducts needs analysis and documentation for project initiation
Realizes business value generation
Leads business analysis on moderately complex projects
Performs Business engagement and stakeholder management
Shapes the customer experience on moderately complex projects
Defines business requirements on projects
Defines business processes on projects
Leads business change on projects
Business and Technical Requirements Definition: Successfully demonstrate knowledge of Business Requirements Definition in the delivery of software solutions
Business Process Reengineering: Demonstrated ability to support business process change through reengineering efforts
Business Systems Analysis: Demonstrates the ability to conduct business systems analysis tasks in a team environment or independently as required by the initiative

130

Systems Analyst Resume Examples & Samples

Evaluate issues reported by Visa clients and members and providing ongoing solutions
Minimum 4 year’s experience with WebSphere, WSAD, Web server, LDAP knowledge is preferred
Knowledge on Java, J2EE, SOAP, Linux, Perl Script technologies
Experience in working with Db2 UDB and Oracle DB’s is preferred
Bachelor's degree or equivalent in Computer Science, Engineering or related field such as programming or software engineering

131

Systems Analyst Resume Examples & Samples

Minimum 4 years' working experience couple of middleware components like DataPower, WebSphere, TCServer, LDAP, Siteminder, MQ, Message Broker
Experience with Application servers like Jboss, Tomcat, WebLogic,IBM Websphere, VMWare SpringSource Tomcat
Experience on various web servers like IIS, IBM IHS, Apache, ERS Proxy etc
Experience on automation tools like HPOO/BAO/SPLUNK/Opnet
Experience with scripting languages such as python, PHP, Pearl, Java Scripting
Experience in troubleshooting production issues and problem solving

132

Systems Analyst Resume Examples & Samples

Network and New Store support role: 1 year network telephony experience
WAN and LAN cabling support: 1 year
NOC or helpdesk experience 1 year
POS support experience 1 year
Ability to apply knowledge of multidisciplinary business principles and practices to support successful outcomes in projects and activities
Understanding of network and telephony terminology
Ability to use business knowledge, sound judgment, and resourcefulness to support the design and deployment of highly reliable and scalable global technology solutions
Network certifications a plus

133

Systems Analyst Resume Examples & Samples

Detail Oriented with strong communication skills
Managing Project Tasks for deployment of Maximo related application across mobile and desktop environments
Facilitate training for variety of users
Assist users by troubleshooting, resolving and documenting solutions
Understanding general systems maintenance tasks (i.e. creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.)
Working a variety of shifts to support deployment schedulesProven ability to work independently with minimal supervision
Proven experience and strong understanding of Oracle and SQL database
Experience with Microsoft Office suite
Strong Project Management and Task prioritization skills
Demonstrated strong partnering skills with local and distributed work teams
Provide after hours on-call support for client group in a team rotation
Flexibility to adapt to changing priorities in a dynamic environment
Ability to be flexible with work schedule, including weekends and holidays
Comfortable with facilitating/speaking with small to large groups in meeting and training environments
Demonstrated problem solving skills, as well as continuous improvement process skillsAbility to analyze business solutions to recommend efficient technical needs
Experience in Agile project methodology
Business Objects or other reporting development experience
Experience in Facilities Asset Management (particularly Maximo)
Software development3+ years supporting technology implementations/customer support

134

Systems Analyst Resume Examples & Samples

3+ years of Systems Analysis experience
VMWare Certified Professional (VCP)
Microsoft Certified System Administrator (MCSA)
Certified Citrix Administrator (CCA)
Strong understanding of the change management process
Expert knowledge of system infrastructure and datacenter architecture
Solid vendor management skills

135

Systems Analyst Resume Examples & Samples

Administers Columbia’s service management platform as part of the Operations team
Leverage knowledge and experience of service management processes to design and deliver an exceptional user experience
Perform workflow customization, process automation, report development, dashboard creation, and system configuration
Create tool capability and functionality using system configuration, scripting and other techniques
Provide support and technical training on the service management platform to internal IS staff
Work with subject matter experts to understand their expert monitoring and logging systems, turning this information in to applicable metrics and reports which can be consumed and actioned by operational personnel and application owners without expert system knowledge
Develop dashboards and reporting to provide visual representations of metrics and management decision data
Develop, design and support operational dashboards and reports for operational teams and application owners, clearly bringing the right information at the right time
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Prepare and install solutions by determining and designing system specifications, standards, and programming
Troubleshoot technical issues and identify modifications and/or maintenance actions needed in existing applications to meet changing user requirements
Act as point of contact for vendor escalations
Actively grow your own knowledge and capabilities by studying development tools, programming languages, effective process and service management

136

Systems Analyst Resume Examples & Samples

The analyst is responsible for second-level problem determination and recovery of the Visa's Core applications, operating system, and services
Strong ability to understand the Visa applications and the services they provide in relation to the service levels and impacts to Visa's customers
Experienced in analyzing processing environments with focus on identifying improvement opportunities and efficiencies to processes, procedures, and Visa applications while working closely with 3rd level support groups
High cognitive ability and problem solving skills
Experienced in analyzing processing environments with focus on identifying improvement opportunities and efficiencies to process, procedures, and Visa applications while working closely with 3 rd level support groups

137

Systems Analyst Resume Examples & Samples

Working knowledge of systems development and operations
Ability to use business knowledge, sound judgment, and resourcefulness to design and deploy highly reliable and scalable global technology solutions
Ability to help collaborate and drive consensus across a diverse group customers with conflicting priorities

138

Systems Analyst Resume Examples & Samples

Strong depth of knowledge of Oracle Process Manufacturing (OPM) and/or Oracle Discrete Manufacturing (ODM)
Sound understanding of principles of manufacturing, specifically process based manufacturing, Supply chain concepts : WIP, BOMS / Batches, Formulas, Recipes
Routing, operations, and resources
Outside processing & external manufacturing
Inventory and Lot control

139

Systems Analyst Resume Examples & Samples

Oracle ERP application knowledge and system configuration experience in 2 or more of the following modules: OM, PO, OTM, ECG, Inventory, Pricing, AR, AP
Ability to use business knowledge, sound judgment, and resourcefulness to design and deploy highly reliable and sustainable technology solutions
Strong written and verbal communication, including the ability to interact with senior analysts, technical and business resources, and outside parties (customers, vendors, and 3rd parties)
Ability to influence and coordinate the efforts of others and drive consensus across a diverse
B2B (EDI, collaboration portal) solution design, testing, and support experience
Experience working globally – America’s, EMEA, APAC

140

Systems Analyst Resume Examples & Samples

Keep track of System health and coordinate with Systems admins & Middleware team on issues
4-8 years' experience of relevant work experience
Excellent Co-ordination skills between various levels of organization and good tracking skills
Self-motivated and adaptable to changes
Proven ability to multi-task between variable environments
High ability to debug deployment script errors
Above average knowledge on UNIX& Linux flavors & Windows server administration& debugging
Knowledge of Buildforge
Knowledge of industry standard SCM tools
Basic knowledge of Perl/Shell Scripting
Basic understanding & debugging capability of SQL statements
Experience with IBM Rational ClearCase & ClearQuest
Exposure to WAS and TC server administration and debugging
Exposure to Actuate, Message Broker & queues
Exposure to VPARS
Knowledge of the ITIL framework. BMC framework will be plus
Exposure to Payment Card Industry domain, SharePoint will be an added advantage

141

Systems Analyst Resume Examples & Samples

Formulates and defines small to medium project/system scope and objectives, develops detailed systems specifications from which programs will be written and that fit with the Bank's system architecture standards
Assists in developing test plans, test conditions and scripts using basic to moderate concepts of business knowledge
Provides basic to moderate analytical assistance to staff including interpretation of requirements. Participates in developing detailed requirements with business partners and assists in the system definition. Develops functional requirements
Assists in development of business proposals for software solutions to meet client needs. Coordinates activities to evaluate and recommend various technical solutions to meet requirements
Bachelor’s Degree in Information Systems, Computer Science or related field desirable
5 years information technology and financial industry
Strong knowledge of programming, experience with scripting, macros, VBA, XML, SQL
Strong knowledge of Financial Banking systems
Strong experience with MS Office products including Visio, Project, and others
Strong experience with system administration & troubleshooting
Experience with loan origination and loan document systems is a plus

142

Systems Analyst Resume Examples & Samples

End-to-end analytical accountability for all solutions within the scope of Strategic Business Consulting
Support vision and strategy for the leveraged use of technology to accelerate revenue growth and creating competitive advantage
Partner strategically with the IT & Business Service Leads across TCCC to support and inform technology direction, short/long term roadmaps, and holistic value across the portfolio
Drive innovation into mainstream delivery
Maintain influential knowledge of industry trends in strategic areas of importance
Propose and run proof of concepts for new technologies which could result in differentiating capabilities for the business
Technical recommendations for all areas engaged by Strategic Business Consulting
Guiding migrations and upgrades by collaborating with Solution and Platform Architects
Promoting a clean Separation of Concerns in implementations to minimize impact of Customizations
Minimum of at least 4 projects over a 2 year period
Understanding of system integration using middleware – Tibco, Rabbit MQ, Mulesoft, Apigee, IBM MQ Series, etc
Understanding of data mapping and translation
Basic
Competent Communicator
Self Directed – Resource should be passionate about the work
Competent Multi-tasker – There are a lot of projects in bursts. The resource must be able to accomplish prioritized tasks, given a mixture of coarse and fine grained priorities
Fluent in UML (must be able to demonstrate)
Gamer Thinking - Gamers think differently. They understand that if there is a situation in which they are placed in a game, there is most likely a solution. As a result, they are constantly seeking solutions. If there is not a solution, more than likely they recognize it because the game developer is in the habit of tossing in dead-ends. When they come across that situation again, they take a different approach because they recognize the inevitable outcome. When many are looking left and right, they are searching the ceiling and wall seams. When something works they use it. When there's something that looks better, they test it. If it's not, they discard it, because there are only so many slots in the inventory.If it proves to be better, they add it to their toolbox and make it routine

143

Systems Analyst Resume Examples & Samples

Responsible for providing 24*7 Application Support across multiple visa applications
5 year’s experience with JAVA (mandatory), J2EE, SOAP, Perl Script, .Net, C++
Should have worked at least 2 years on WebSphere, WSAD, .Net and Java frameworks, IIS, IBM-IHSweb server
Should have worked at least 2 years on various file transfer protocols like FTP, SFTP, Connect Direct
Advance knowledge and experience with Unix and Windows OS
Prior working experience with card and transaction domains
Working experience with Visa Back- office applications and domain knowledge is an added advantage
Working Experience with advanced SQL queries and latest Automation tools
At least 3 years experience in production support working in a globally distributed team

144

Systems Analyst Resume Examples & Samples

Point of Sale system and business knowledge
Strong technical and interface design skills, with the ability to match systems to business needs and to understand the relationship between data and the system function it drives
Understands data flows, data models, logical diagrams and system architecture; Ability to write SQL queries desired
Knowledge of business requirements management and business systems architecture
Exceptional listener and communicator who effectively conveys information verbally and in writing
Experience in high availability, mission critical production system and user support
Working knowledge of business processes, system development and process improvement
Willingness to support an evolving growth platform and the ability to lead and drive that evolution

145

Systems Analyst Resume Examples & Samples

The role will report to the US IT manager and will be expected to also work closely with the Tokyo IT and business staff
The role will work closely with both IT and Processing teams, as a team member of a critical initiative
The candidate must be a good team player and self-motivated in completing any given task with positive attitude
The role of the candidate would include following tasks
Working for the technical organization, act as a liaison between technology and business teams for requirements clarification and scope
Facilitate resolution discrepancies between a variety of stakeholders including technical and business teams
Review and verify viability of business requirements
Coordinate and resolve requirement and design issues between project stakeholders
Create and manage traceability documentation throughout the project and product life cycle focused primarily on requirements to design traceability
Create ad hoc analytical documentation to help stakeholders and decision makers in understanding for making effective decisions
Work closely with the stakeholders to ensure scope, appropriate stakeholders, and action item follow through
Identify, analyze and promote manual and automated process changes to improve team effectiveness
Analyze and document both business rules and system processes to create technical system documentation
Translate the business rules and data validation rules into business processes flows into activity diagrams, sequence diagrams, and /or Use cases
Identify areas that could be refactored and enhanced
Work with the business and technology teams to provide context to what the existing systems and processes are doing
Vendor management and project coordination
Manage vendor contracts and performance against contract terms and conditions. Identify, catalog and monitor the agreement's performance standards, reporting requirements and any financial "penalties" for poor performance
Develop and review contracts for new services. Ensure any contract changes are made in accordance with base agreements and the interests of the company, and that an audit trail is maintained
Assist in project related work such as preparing charters, timelines, budgeting and estimating as required
Responsible for tracking and managing the progress of assigned Security Assessment related work
Audit coordination with Global Visa teams and vendors for all IT related activities
Take detailed meeting notes for internal as well as meetings with Vendors, track action items
Track and maintain service level reports for internal review
Identify and implement vendor management improvement areas, collaborating with key stakeholders to propose and implement the solutions
Procurement management
Track progress of "Request For Change" internally as well as with vendors
Raise Purchase Requests, get Visa management approval for all the IT related PR's, Track PR progress, Purchase Order submission to the vendors, track PO progress
Develop monthly receivable reports and track the receivables against actuals
Report procurement status within the team and communicate with other teams such as Sourcing and Legal as required
Track and manage monthly and quarterly financial forecasts, including any budget variances
Conduct ad-hoc financial analysis and reporting
Some administrative work is expected, including coordinating internal meetings as well as with vendors, receiving and directing visitors
Managing relationships with non-technology support vendors (including translators, interpreters)
Candidate is also expected to have a market / client focused working style, based on an understanding of the local market / client situation
Person with technical background, with the ability to learn and understand technical concepts in order to interpret and document system processes
5+ years' experience with working with technical teams and business users to gather, document, analyze, and create technical requirements
Ability to communicate technically complex IT concepts to business stakeholders and make complex technical logic understandable to non-technical audiences
Demonstrated experience with producing detail-level technical system functional documentation and conducting inspections of required documents and quality reviews
Experience with SDLC software development methodologies desired
Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement
Demonstrated experience with technical design, reviews, and implementation of technology initiatives
Demonstrated experience with Microsoft Office
Excellent organizational skills and ability to handle the given tasks independently or with minimal supervision
Strong verbal and written communications skills and English language proficiency required
Ability to work in a collaborative, dynamic team environment and build effective working relationships with all levels of management and staff
Technology or Business degree required
Payment systems experience desired
Previous experience managing technology vendors is desired

146

Systems Analyst Resume Examples & Samples

Performs analysis, design, development and testing for implementation of packaged and custom solutions for new and existing Merchandise Planning systems
Ability to develop test cases and complete testing based on functional and technical specifications
Ability to support daily/weekly batch schedules and be on call
Over 3 years’ experience in retail Merchandise Planning either administering or planning
Understanding of assortment planning process from pre-season plan to allocation to in-season forecast and reporting
Ability to identify and create detailed requirements and workflows to develop and enhance planning tools
B.S. Computer Science or MIS, Merchandise Planning or related discipline
Technical knowledge and experience with JDA Assortment Planning
Oracle Database, SQL, Windows, batch scripting
MS Office – Outlook, Excel, Access, Word PowerPoint, Project and Visio
Batch job scheduling CA Workload Automation (dSeries) or similar platform

147

Systems Analyst Resume Examples & Samples

Builds, installs, monitors, maintains and troubleshoots server configurations, hardware, software, peripherals, storage, etc., and assures each is in accordance with business requirements
Performs upgrades for new software releases, tests/debugs to ensure proper functionality and evaluates software applications for improvements. Evaluates install patches and resolves software related problems
Performs system backups and recovery to ensure system data are successfully protected from loss. Administers documented backup tape rotation schemes to ensure appropriate media are generated in compliance to retention periods. Maintains backup catalogs to comply with SOX business requirements, and verifies completion of scheduled jobs and backups. Maintains data files and monitors system configuration to ensure data integrity
Administers system security and user accounts as required for accessing the network and/or specific applications. Performs account maintenance and terminations in accordance with company policies. Conducts regular security monitoring to identify any potential issues or risks
Monitors system performance to verify integrity and availability of hardware, server resources and systems. Verifies completion of scheduled jobs and backups
Monitors storage and resource allocations to assure proper levels are available. Works closely with other analysts when additional resources are necessary
Conducts regular security monitoring to identify any potential issues
Conducts research on new and emerging system technologies or technologies that can be leveraged through existing investments
Provides technical assistance and training to users on systems and applications
Performs day-to-day end user support in the function and operation of systems to include technical assistance, training and responding to help desk tickets as required
Integrate future solutions and enhancements to support company goals
Replaces defective or inadequate hardware and software. Works with service personnel to correct major hardware problems
Stays abreast system upgrades and trends
Any combination of education and experience equivalent to a Bachelor’s degree in System Administration, Information Technology or a related field and 0-2 years of system administration experience
Working knowledge of applicable systems
Analytical, problem-solving, interpersonal and oral communication skills
Adept at reading, writing, and interpreting technical documentation and procedure manuals
Ability to conduct research into hardware and software issues and products as required
May be assigned to other shifts based on company needs

148

Systems Analyst Resume Examples & Samples

Participate in the maintenance of the Hyperion environment, including diagnosing, troubleshooting, and initiating corrective actions; develop solutions to system technical issues and systems process issues; develop automated solutions to minimize administration and support effort
Participate in the technical environment support of the TM1 environment, including diagnosing, troubleshooting, and initiating corrective actions; provide scheduling and support for technical issues and required environment updates; develop automated solutions to minimize administration and support effort
Act in the capacity of L3 application and user support for the Hyperion and TM1 users and technical environment; L3 support is expected to resolve issues and questions escalated by L2 support on a timely and effective basis, perform root-cause analysis, and propose application technical and process updates to permanently resolve issues
Understand and adhere to defined Visa SDLC processes, including documentation, testing and approvals
Understand and ensure adherence to customer service level agreements for Hyperion and TM1
Support the creation of architecture and design documentation, facilitating business involvement, updating the requirements documentation, and ensuring requirements traceability
Participate in the development of unit and integration testing plans, testing scripts, enhancements, custom modifications and interfaces to be developed
Provide, or require responsible parties to provide, root cause analysis for any systems or process issue; ensure remediation plans are devised, discussed and agreed up that result in permanent resolution of issues
Clearly explain a relevant IT solution to business partners or interested Visa staff, including how it is deployed, how it is used by Visa Finance and users, where it fits in the overall IT architecture, and where it fits in the IT systems strategy
Collaboratively elicit requirements using interviews, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, analysis of the business, existing documentation, task and workflow analysis, and other solicitation techniques to analyze business needs. Identify derived requirements that are a logical consequence of the customer's requests, and search for those implicit requirements that the business may expect but hasn't verbalized

149

Systems Analyst Resume Examples & Samples

Work with various outside vendors and internal support teams in maintaining and/or enhancing processes and data variables within the Marketing Database
Identify opportunities to provide greatest efficiencies for data use
Identify new data variables that can be integrated into the Marketing Database
Work with outside vendors to provide/receive data files for use by various marketing program managers
Support the Marketing Reporting and Analytics team by generating ad-hoc analysis, using SQL formats, for overall website business as needed
Direct Mail Campaign Analysis
Coordinate database analysis with department store counterpart
Provide monthly/quarterly updates on customer demographic and key shopping behaviors
Create query groups of customers based on similar purchase patterns, and business specific recent purchases to support targeted marketing programs
Involvement in database update processes providing SQL, Business Objects and/or Excel expertise
Perform extensive data quality / data analysis checks to ensure integrity of database for business use
Regular, dependable attendance and punctuality

150

Systems Analyst Resume Examples & Samples

3+ years in IT within the Accounting or Finance group
Business analyst background working with large datasets – database experience, pulling data from multiple data sources, Microsoft Access, Microsoft Suite
Excel modeling; good with formulas, pivot data organization
Requires high attention to detail, strong communication, collaboration, and analytical skills
Experience in a fast paced, dynamic environment
Moderate to Advanced knowledge of Microsoft Office Suite – specifically Excel and PowerPoint
Moderate knowledge of SQL and relational databases

151

Systems Analyst Resume Examples & Samples

Relevant functional/business process experience (5)
Solution design, testing, and implementation experience (4)
Applicable application and system configuration experience (4)
Production support, system maintenance, upgrades, and enhancement delivery experience (5)
End user support and documentation experience (5)
IT Project experience as project resource or lead (1)
Experience in user centric design of design of system solutions
Strong business process design skills with the ability to drive process improvement initiatives
Skilled in system development methodologies throughout the full project lifecycle
Strong analytic and problem solving skills; knowledge of SQL and use of ad-hoc database query tools for data analysis and troubleshooting system issues preferred
Knowledge of retail business, inventory practices and accounting preferred
Ability to support the efforts of others and coach/mentor less-experienced analysts

152

Systems Analyst Resume Examples & Samples

Assist in the management of the IAM platform and related applications including Oracle Identity Manager (OIM), Privilege Manager for Unix (UPM), and WebLogic
Analysis of SQL queries to ensure optimization and detect issues
Work with limited direction, usually within a complex environment, to maintain the performance and stability of the platform ensuring that service levels are met
Work closely with IT Management and the development team to ensure that reported issues are fully understood and that proposed solutions resolve issues while meeting platform objectives
Interact regularly with IT management, stakeholders, and customers to provide status
Coordinate effectively with the Quality Assurance team
Participate in peer reviews and provide meaningful feedback to ensure that problems are resolved and that platform objectives including service levels are met
Build and maintain relationships with global and virtual customers, teams and third parties on support issues
Support initiatives from the Business Plan and Technology Strategy
Minimum of 2 years of relevant experience with highly scalable online transactional systems
Proven experience in a support role of a platform or framework component within a highly scalable environment
Proven experience working on teams leveraging sophisticated benchmarking technics, tools, and instrumentation to tune, optimize, improve the robustness and stability and lowering cost of ownership
Effective writing and communication skills; able to engage with and influence peers, stakeholders, and customers in support of proposed solutions
Demonstrated effective relationship management and collaboration skills
Excellent organizational skills; able to work with a vast array of information and able to cope with rapidly changing information
Undergraduate degree required; advanced degree a plus
CISSP is desirable

153

Systems Analyst Resume Examples & Samples

Develop understanding of business functionality, interfaces, data flow and functional architecture of the Oracle Retail suite of applications
Develop and execute queries, perform analysis with large sets of data, and provide data-driven recommendations
5+ years of Information Technology industry experience is required

154

Systems Analyst Resume Examples & Samples

Works with project teams to understand and clarify business requirements
Analyzes, designs, integrates, and implements solutions across multiple applications in a domain, to include work processes, modifications, interfaces, and reports
Advises on technical solutions for business requirements to maximize efficiencies
Documents configuration and participates in code reviews and walkthroughs
Performs system and regression testing and helps with triage and clarification of issues uncovered in user acceptance testing for the application development team
Provides Technical Support and service by researching, responding appropriately to, and resolving users’ technical and data issues
Works with the various technology teams, including external vendors, to proactively address technical issues
Two to five years of Systems Analyst or technical project experience on small to medium-sized IT projects, including systems design, data analysis, and programming knowledge
Understanding and experience with the systems development lifecycle methodologies
Proficient using Microsoft products such as MS Office, Outlook, Word, PowerPoint, Excel, Access, Visio, and MS Project
Mutual Fund/Financial Services experience
Intermediate knowledge of desktop, client/server, web, and mainframe environments
Intermediate knowledge of SQL Server database and Crystal Reports

155

Systems Analyst Resume Examples & Samples

Accountable to business and technology management for end to end application scoping, planning, development, testing, and delivery that meets and exceeds quality standards
Contribute to forecasts of technical effort for individual components using accepted forecasting techniques
Collaborate and deliver end to end application solution components on time and within budget that meet the stated business needs and conform to IT methodologies and Data Management practices
Participate in Code Reviews to ensures code is compliant with IT best practices
Minimum 1 - 3 years experience in the analysis capacity role within IT application development and/or infrastructure environments
Ability to present and execute at the executive level
General development knowledge and best practices
General database knowledge (Oracle, SQL)
General background and understanding of enterprise architecture
General understanding of compliance frameworks
Proven track record of understanding and interest in current emerging technologies for collaboration
Willing to consider a recent graduate
Strategic Thinker
Hands on experience with O365
Experience developing solutions using Microsoft technologies
IaaS, PaaS, and SaaS experience
Experience in web technologies including User Interface, User Experience, and web development
General understanding of project management using the Agile and Waterfall methodologies
General understanding of industry authentication methodologies

156

Systems Analyst Resume Examples & Samples

Coordinate closely with the Digital Analytics Platform team (Google Analytics Premium) in synthesizing requirements from multiple sources (such as web and mobile) including product managers, development teams, and functional group members
Translate business requirements into tag implementation specifications (build SDR framework) and work independently (coding for sites managed by the team) or with multiple cross functional teams to get tags pushed to production
Basic understanding of tag management systems(Google Tag Manager)
As a power user and admin of the Google Analytics platform, be able to configure/modify and manipulate custom reports based on implementation design and be able to provide reports to respective stakeholders
BS preferably in Math, Statistics, Computer Science or MIS
2-3 years' experience with Google Analytics(Premium experience preferred)
Ability to understand the business drivers to topline and bottom line of company's performance
Ability to understand the role of various marketing assets in driving towards to the topline
Good grasp of the basic concepts of math and algebra. Ratio, time series, and percentage calculations should come easily
Understanding of confidence intervals and statistical significance
Use of Excel for analysis and knowledge of analytics software such as Google Analytics Free/Premium Preferred
Data visualization either through Tableau or GA is highly desired
Basic Understanding of JavaScript and HTML
Ability to understand a requirement, Dig through the data and derive great insights, Choose the best way to present the data, Convey your message to the audience
Ability to work with virtual and geo distributed teams
Excellent multitasking skills and be able to handle multiple analytics projects with speed and accuracy. Understand complex web ecosystems and best practices and apply the same in practice
Excellent communication skills with ability to communicate with both technical and non-technical teams
Must be able to work with cross functional teams under minimal supervision
Keep abreast with industry trends and best practices and share knowledge with cross functional teams
Problem Solving Skills

157

Systems Analyst Resume Examples & Samples

Responsible for internal Visa department and customer interaction (email, phone) to coordinate activities such as application releases, incident handling, and various troubleshooting
Reporting for department applications, including metrics, application status, Incidents, implementations
Application Support Team supports 24X7 Production Support using On Site (US Hours) and Offshore (IST Hours) Team
Application Support Team supports various Production and Non Production Incidents and Change Requests
Application Support Team supports Code Releases, Infra Changes, Network Changes in all UAT, MTE/CTE and PROD environments
Application Support Team supports Code Deployments for Development Team Code Release, bug fix Releases and Hot Patches
Application Support Team supports various business requests for data related changes from Non Prod to PROD env deployments
Application Support Team Analyze any issue comes and provide analysis and if required we used to check the Code for analyzing the issues
Application Support Team will interact with Client for Production issues and join the troubleshooting calls as on when required for resolving the issues
Application Support Team will work on Customer Queries and adhoc requests as per their requirements
Application Support Team supports Non-Production environment queries and used help for DEV and QA Teams queries and adhoc tasks
Application Support Team Co-ordinates to ETL Team, Database Team and MW Team for business requests implements from Non Prod to PROD env’s
Application Support Team will determine and implement proactive alert monitoring for all supported applications
3-5 year’s experience with JAVA (mandatory), J2EE, SOAP, Perl Script, .Net, C++
Working knowledge and experience with Unix and Windows OS
Prior working experience with credit card and transaction domains
At least 2 year’s experience in production support working in a globally distributed team
Application Software Components Troubleshooting (Basic Tomcat Understanding, Basic Queue’s Understanding, Basic Coherence Understanding, Log Monitoring, Application Issues Alerting)
Infrastructure Setup Troubleshooting (Connectivity, WSI/ESI Integration etc…)
University Degree in Engineering or equivalent in Computer Science or related

158

Systems Analyst Resume Examples & Samples

Work efficiently and effectively with others in development teams and project teams to meet individual and shared project and support objectives
Design, build, test and implement new software that satisfies the needs of end users within agreed timeframes and quality
Support, maintain, and upgrade existing production application software that meets the needs of end users within agreed timeframes and quality
Apply a high level of quality assurance to all deliverables
Follow agreed development standards and contribute to the continuous improvement of these standards
Coach and mentor more junior team members. May supervise development
Experience in OPENROAD, UNIX, INGRES, SQL, Output Designer, Dialogue, CA WA, MQ Series, Citrix)
More than 5 years programming experience and demonstrated high level of performance in all key accountability areas
Understanding of SDLC and organisation processes
Demonstrated application of process and methodologies to deliver solutions to business users
Demonstrated experience in and knowledge of Information Technology (IT) in terms of the components – hardware and software (programming languages operating systems and database)
Thorough understanding of data, communications, the concepts and issues associated with their utilisation as a part of a solution

159

Systems Analyst Resume Examples & Samples

Formulate business and functional requirements including use cases and current/future business processes
Aggregate requirements from key stakeholders into a formal document and acquiring stakeholder approval
Work closely with QA and development teams to ensure quality and integrity of implementation
Understand business objectives and clearly articulate value
Prior hands-on experience with an identity and access management provisioning system (3+ years)
10+ years of business analysis experience, strong written and oral communication skills
The ability to formulate and understand business processes and must be comfortable working in a dynamic environment where priorities change frequently
Must be senior and have the ability to lead projects and work independently. Must be able to take initiative
IAM experience preferably with Oracle Identity Manager (2+ years)
OIA experience (2+ years)
Role mining tools

160

Systems Analyst Resume Examples & Samples

A working understanding of programming/scripting languages including Bash, Perl and Ruby/Python
Strong background in Linux/Unix Administration
Excellent troubleshooting abilities
Apache Tomcat/HTTPD administration and performance tuning
Good understanding of ITIL methodologies
Minimun 4+ years of experiance with Bachlor Degree in Computer science or related areas
Configuration management tools including Puppet, Ansible, Vagrant/Docker
Nagios or other monitoring Tools
Networking protocols such as TCP/IP networking & routing
Virtualization, including VMWare ESXi
Experience writing and maintaining high quality technical documentation
Java performance tuning
Knowledge of at least one NoSql DB or mysql
Knowledge on Apache solr and Hadoop is big Plus

161

Systems Analyst Resume Examples & Samples

At least 4 plus Experience in working with WebSphere, IBM-HIS web server, Batch job processing - ETL (Abnitio) and Hadoop Big data tenchlogies is preferred
Experience with Java, J2EE, SOAP, Rest
Experience in working with Db2 UDB and Oracle DB's are preferred
Working experience with monitoring tools like OPPNET and/or SPLUNK, or any other monitoring tools/processes will be advantageous
At least 3 years' experience in Production support working in a globally distributed team

162

Systems Analyst Resume Examples & Samples

The Systems Analyst will lead and perform analysis in an evolving data environment. In addition to technical ETL and SQL Server (T-SQL) skills, this right person for this position will have an interest and competency in business process analysis and interpersonal skills
The ability to extract and analyze data, patterns, and related trends is needed, with the subsequent ability to synthesize the data into information consumable by business decision makers
Working with internal colleagues and/or directly with clients, responsible for identifying business requirements and translating data needs into moderately complex database-related analyses and results
Provides telephone, in-person and online support to end-users
Documentation of how to install/configure software that is unique to the company
Ensures adherence to compliance regulations and policies
Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication
Working knowledge of Microsoft SQL (T-SQL, SSRS, & SSIS), Microsoft Access, Word, Excel, Power Point, and Visio
Experience creating data-oriented documentation including data flows, data models, and business rules
Hands-on experience in troubleshooting and break/fix of applications and /or hardware
Experience eliciting requirements using interviews, document analysis, requirements workshops, business process descriptions and use cases
Strong analytical, problem-solving and communication skills
Ability to remain engaged in and focused on repetitive tasks covering the same set of data points
Strong relationship building and influencing skills that maintain effective partnerships across functional groups
Good communication skills for communicating with support personnel and management
4-year college degree or 1+ years of experience in this role
2+ years Business Systems Analyst experience (data profiling, data mapping, data validation, data manipulation, data analysis, use cases, test cases, etc.)
Previous experience in a support-oriented role like Technical Help Desk
Experience working in highly-regulated industries requiring strict SDLC compliance

163

Systems Analyst Resume Examples & Samples

Work with business sponsor to determine business requirements for new and/or enhanced system requests, including production support
Identifies gaps between solution design and application capabilities, determines alternatives and negotiate solutions
Create and own functional specifications for new and/or enhanced system development
Hold functional specification review sessions with cross-functional team members (Business sponsors, IT, other Business Analysts, QA engineers, operations, and training group) for review of solution design, functionality and integration. Ability to extract system requirements from design sessions
Ensures technical requirements are captured in the solution definition and identifies gaps, implementation dependencies and impact analysis
Works with vendor software providers to ensure design and system changes are supported by the vendor

164

Systems Analyst Resume Examples & Samples

Bachelor’s Degree in Computer Science, Information Systems or other related field. Or equivalent work experience
Typically has 2 to 6 years of programming/systems analysis experience
Very good communications skills; able to articulate complex technical topics for non-technical audiences
Familiar with relational database concepts
Familiar with IBM i-series platform
Experience with WMS applications is preffered

165

Systems Analyst Resume Examples & Samples

Design and implement software systems
Work with government (CDC and state) customers to implement systems for their users
Serve as data and analysis expert for emergency management and preparedness and response systems
Responsible for preparing and conducting data analysis/analytics, and evaluating data collected through 5 separate but related systems
Design and create sophisticated reports using SAS, SSRS, and/or other reporting platforms
Deploy reports to systems so they can be run by users in deployed situations
Provide end user training for users on data, analysis and reports
Must have 5 years of experience developing systems using Java and related tools and technologies
Must have 5 years of experience as a Data Analyst
Must be proficient using SQL, SAS, and SSRS
Must work well in a technical team environment
Ability to work in a high energy environment with demanding deadlines
Self-starter and highly motivated, with a demonstrated ability to meet deadlines

166

Systems Analyst Resume Examples & Samples

Interact with end user to gather requirements and scope effort
Works with Software Developers and collaborates on cross-functional team in software design and development
Coordinates component, system, and documentation of user stories and testing efforts with the appropriate technical groups and leadership teams
Ability to interact well with external customers including the facilitation of large group sessions
Excellent oral and written skills for use in writing detailed system requirements\user stories and presenting solutions to other team members and parties
Communicate customer requirements effectively with product management and software development teams
Knowledge of the software development lifecycle and process improvement methodologies, including iterative development practices
Coordinate and collaborate with internal team to deploy change requests in an agile/lean delivery cycle
Commitment to requirements management practices with ability to control project scope creep
Ability to perform complex analysis of customer provided data using tools such as SQL
Ability to document complex data transformation requirements in both business and technical terms
Participate in unit, integration and system test procedures
Compare test results against requirements to validate that coding is accurate
Participate in group meetings to discuss approaches to current projects
Comply with all established procedures and policies of Comcast; and Other functions that may be assigned
Perform configuration changes to the mediation platform as it relates to the system requirements
Ensures end to end audit trail and data quality assurance is applied to all solutions
Ability to prioritize and organizes own work schedule to meet deadlines
Recognize and engage escalation efforts as needed
Performs other functions as assigned
Bachelor's degree in Computer Science/related field or equivalent work experience
Strong experience performing SQL queries
Experience running small projects
Experience tracking metrics and triaging trouble tickets
Familiarity with a variety of SDLC processes (Agile, Wagile, Iterative) and experience with SDLC tools
Strong skills required in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions (e.g., partnering, conflict management, consulting, etc.)
Demonstrate strong methodical analytical skills considering different data points, patterns, trends, and/or themes to support system requirements and identify root cause and issue resolution
Must have knowledge of requirements gathering, system design, system configuration, deliverables documentation, system test planning and execution, user training and procedures, and overall project lifecycle
Be a quick learner to understand the event life cycle of our transactions (details of data, data flow, data accuracy, anomaly detection)
Possess the ability and desire to be the subject matter expert (for area of ownership) in order to effectively communicate functionality to stakeholders and drive a better solution
Knowledge of logical data modeling and physical data modeling concepts
Proven ability to understand multiple formats and the process to collect from several data sources
Experience with both functional and technical writing/documentation
Experience in working with standard desktop systems such as Word, Excel, and PowerPoint Experience in cable industry
Ability to work and lead in a cross-functional team environment
Must be willing to work nights, weekends and holidays when necessary
Must be detail-oriented and willingness to continually self-educate

167

Systems Analyst Resume Examples & Samples

Application DBA support for applications running on Oracle and MSSql platforms
Deployment of ASP.Net application updates
Support project managers and development teams in application architecture design
Manage/maintain IIS Intranet environments
Partner with Global DBA team in maintaining high availability and performance
Partner with controls software teams in supporting GxP applications in manufacturing environment
Participate in incident resolution

168

Systems Analyst Resume Examples & Samples

Specify, assemble and install hardware/software
Install and configure operating system software plus third-party system tools, database systems, applications and products. Implement, periodically test and review appropriate data access and security measures, including access control, audit, backup/restore and system rebuild and recovery processes
Participate in the process of ensuring that identified Business Continuity measure are implemented, documented and regularly tested to enable continued operations of systems identified as requiring such protection in accordance with the corporate Disaster Recovery program
Perform software upgrades and new software installation both pro-actively and in response to requests from users of systems, including any necessary patches to operating systems
Perform daily backup/restore procedures
Provide an ad-hoc support service to users of all computer systems, troubleshooting and resolving systems problems
Carry out prescribed programs of computer system performance management and capacity planning for systems as designated by IT Management to ensure that necessary system capacity and performance is available as required
Pro-actively seek and acquire technical training, vocational training and market and product awareness such that skills remain current, and relevant for the company
2+ years experience in an heterogeneous IT operations environment providing support to technical and non-technical internal end-users
Strong technical skills in MS Windows NT/2K/XP
Strong hardware skills. Exposure to Citrix Metaframe and Nfuse
Exposure to VPN, firewall and router configurations
Production of written reports, analyses and procedural documentation
Exposure to SQL, Sybase and Oracle database connectivity
Strong knowledge of Active Directory. Exposure to MS Exchange
Strong knowledge of AntiSpyware
Strong knowledge of Norton AntiVirus
Strong knowledge of Ghost

169

Systems Analyst Resume Examples & Samples

Web hosting, development and customer management solutions
Revenue optimization, database expansion and other course products
Applies specific knowledge of the system and the knowledge of the business to help engineering design solutions that enhance productivity and efficiencies
Participates in project UAT, identifying key gaps and notifying appropriate lead prior to production launch
Hands on experience in a technology or support role
Experience using Visio, PowerPoint
Experience working in a consumer-facing ecommerce solutions

170

Systems Analyst Resume Examples & Samples

Acts as a focal point for the business partners in eliciting business requirements/specifications for new or enhanced functionality to department's applications to address business opportunities and challenges
Serve as a liaison between the business and the development team to deliver project deliverables
Responsible for working with technical SMEs, and for communication/collaboration in order to perform a thorough requirements analysis
Assist/guide business partners in requirements prioritization
Responsible for developing user stories, and process/workflow diagrams wherever appropriate in order to translate business functionality to technology solutions accurately
Responsible for managing a product backlog for a high performing Agile engineering team, taking on the role of a product owner
Act as one voice who Drives the Product and Product Vision for Visa.com and our internal marketing technologies
Lead User Experience engagement to ensure UI meets functional need, will work with design organizations and conduct usability analysis
Experience in requirements eliciting
Ability to analyze complex business problems
Ability to translate technical solutions to business terminology
Working knowledge of different solution delivery methodologies - waterfall, and/or agile
Working knowledge of current Web solutions and concepts is preferred
Working experience and knowledge of end-to-end IT systems solution delivery from idea conception, design, development and transition into production operations and maintenance
Must be highly proficient in MS Office (Excel, Word, Visio, and PowerPoint)
Independent, self-motivated, proactive and responsive with a bias for action and results

171

Systems Analyst Resume Examples & Samples

7 years hands-on experience in large distributed environment
2 years hands on experience Hadoop System Environment
Strong Team player and ability to collaborate as part of virtual team across the globe
Ability to drive problem bridges collaborates with others from different functional and technical areas and escalates timely to get help to resolve problems within time
Ability to identify knowledge gaps and provide technical guidance/mentoring to others to help grow talent

172

Systems Analyst Resume Examples & Samples

Exceptional knowledge/experience with ITSM/ITIL best practices for complex, global IT organizations
Demonstrate proven leadership qualities removing any ambiguity as to who is coordinating the incident resolution
Ability to ensure the proper focus on Service restoration and Impact mitigation is maintained throughout the call and have the fortitude and knowledge to steer the troubleshooting and recovery efforts effectively
Excellent communication skills to be able to liaise with senior management as well as the ability to compose, review and approve Global Information Updates, Global Incident Summary Reports, Executive Summaries and other reports on behalf of the Visa Operations Command Center
Leverage Service Monitoring, Application Monitoring and Infrastructure teams to develop a holistic view through the aggregation and distribution of information
Strong interpersonal skills and the ability to excel as part of a team
Uses sound judgment in determining priorities and enlisting support of other internal groups to prevent any compromise in service quality for Visa internal and external customers
Experience working in a 24X7 environment; ability to work flexible hours and be on-call
Ability to perform well and manage highly stressful situations over the phone
Bachelor's degree, or equivalent industry experience

173

Systems Analyst Resume Examples & Samples

Relevant functional/business process experience (5 Years)
Solution design, testing, and implementation experience (4 Years)
Relevant application and system configuration experience (4 Years)
Production support, system maintenance, upgrades, and enhancement delivery experience (5 Years)
IT Project experience as a project resource or lead (1 Year)
Advanced knowledge of Microsoft Operating Systems and Office Suite
Advanced knowledge of Oracle Hospitality Simphony POS Application
Working understanding of Mobile Order & Pay system architecture and support matrix
Advanced knowledge of software distribution application (Marimba)
Tuner administration, building & running Deployment Manager jobs
Familiar with ITIL fundamentals and best practices
Familiar with Microsoft SQL Server Management Studio
Familiarity of system development methodologies with experience throughout the full project lifecycle
Ability to identify/define technology solutions delivering required business capabilities
Familiarity /skill to objectively assess benefits, costs, and viability of proposed solution options
Familiarity of business process design and ability to drive process improvement initiatives
Ability to design and deploy reliable and scalable global technology solutions
Familiarity of effective testing practices and methodologies
Familiarity of SQL and ability to utilize ad hoc query tools (i.e. TOAD, SQL Plus) to troubleshoot system issues

174

Systems Analyst Resume Examples & Samples

The role requires working knowledge of production support processes such as incident/change/problem management, call triaging and escalation procedures. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations
Responsible for managing the Service Level Agreements (SLA) with customers on problem tickets
Responsible for providing 24X7 Application Support with strong emphasis on high service availability
Responsible for evaluating issues reported and provide solutions to ensure operational support structure and issues are being tracked for analysis, tracking and resolution, and proactive communication of issue status
Minimum 5+ years of experience in supporting and maintaining Java/J2EE based applications
Hands-on experience working in UNIX environments and be able to execute queries in SQL
Should possess good knowledge in WebSphere and Tomcat and should be able to handle deployments
A Bachelor's degree in computer science or a related degree required

175

Systems Analyst Resume Examples & Samples

Performs all programming, development, integration and system administration assignments without close supervision
Provides project management, programming, systems and/or system administration leadership, guidance, and assistance to other team members
Works on more complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls
Works independently on complex processes and modules that may be used by one or more programs, systems or in support if infrastructure component change management
Develops major system modules, programs or infrastructure releases based on requirements gathered from system customers
Performs integrated testing and customer acceptance testing of system components that requires careful planning and execution to ensure timely, quality results
Fully knowledgeable of current programming languages, program design and specification development, programming logic, logic diagrams, system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems
Performs integration tasks for in-house developed systems and/or purchased hardware and software solutions
Assists customers with documentation, training and usability efforts
Demonstrated knowledge of and demonstrated ability to apply basic math computation skills as well as statistics and other mathematical concepts used in modeling
Demonstrated knowledge of procedures and operations of the functional business areas
Demonstrated knowledge of and the demonstrated ability to apply data processing philosophies and techniques
Demonstrated ability to identify systems deficiencies and recommend and develop new software/programs to correct the deficiencies
Advanced knowledge of computer operations systems
Advanced knowledge of computer software and how to implement such software
Demonstrated ability to train and advise employees on the use of computers and software packages
Demonstrated knowledge of and the demonstrated ability to apply complex programming languages and other advanced development tools used by FPD
Demonstrated ability to lead project development teams
Demonstrated ability to identify and correct systems and program problems in a timely manner
Demonstrated ability to reinforce high quality standards driven by company objectives
Demonstrated ability to create and maintain an environment conducive to collaboration across corporate business units and service divisions
Demonstrated ability to resolve mechanical/technical problems with emphasis on troubleshooting
Demonstrated ability to listen to others and communicate effectively
Demonstrated ability to perform programming in the various languages used by FPD

176

Systems Analyst Resume Examples & Samples

Responsible for information management & visualization solutions development in support of business objectives and requirements
Participate in development of business cases that leverage the appropriate level of qualitative and quantitative information to support business objectives
Understand and be able to identify the effect of change (regulatory, market or TIAA internal) on business processes, IT solutions and tools
Participate in Code Reviews to ensure code is compliant with IT best practices
Develop and enhance process and procedures for code migration through the lifecycle to production
Manage risk associated with application development activities by proactively identifying potential impact to project and take appropriate actions to leverage or mitigate risk opportunities
Leverage corporate and IT standards and directives while embracing the
Future direction of Information Technology to successfully execute technical efforts
Ability to demonstrate the overall User Experience (UX) of the solution with the business users
Provide creative UI design options that align with the latest trends in the industry (latest graphs, maps, graphics, color palettes etc.)
Develop and enhance robust technology solutions which meet or exceed requirements and service levels
Ability to work on solution development & coordinate deployment with minimal/no supervision
Develop and enhance positive relationships with the business and technology communities
Support current Information Delivery, Business Intelligence and Reporting applications
Communicate regularly with IT and business partners using various methods to monitor progress toward project goals/milestones, task status, and identify/address issues
Exemplify behaviors that support TIAA IT core values
Bachelor degree in Business Administration, Computer Science, Engineering or related field
Overall 3 years of experience in BI Reports & Dashboard development in Tableau, Qlik View, OBIEE, Microstrategy
2 years of exclusive experience in deploying solution in Tableau desktop & web; Hands-on development using Tableau 8.x & 9.x
2 years of experience in developing executive dashboards, visualizations for financial metrics
Understanding of DWH, data marts and Multi-dimensional applications and their inter-workings with BI solutions
Domain knowledge in Finance/Accounting (business terms, metrics etc.)
Technology experience working in a fast paced IT environment
Domain knowledge of the Financial Products, and Management Reporting a plus
Experience in information management, application development, metadata, systems technology analysis, with an understanding of current technologies
Certification in the fields of BI, Information Management such as CBIP
Familiarity & hands-on experience with BIGDATA solutions and data discovery/exploration tools
Ability to contribute and occasionally lead technical discussions
Effective organizational and interpersonal skills

177

Systems Analyst Resume Examples & Samples

Develop understanding of business functionality, interfaces, data flow and functional architecture of systems supported
Collaborate with others to formulate creative ideas or solutions to move project forward
Organize and maintain project artifacts through documentation and versioning
Participate in planning, organizing and guiding tracks of work, including estimating work effort required to complete tasks and navigating unexpected changes and/or obstacles
Meet ongoing and overlapping deadlines in a fast-paced environment effectively multi-tasking workload and coordinating dependencies with other groups
Continuously improve work methods to increase overall efficiency and quality
Bachelor’s degree in business or technical related field, or equivalent combination of education, training and/or experience
Experience with Cybersource Payment Service provider a plus
Experience with Agile methodologies, scrum a plus
Ability to drive work efforts with strong attention to detail and excellent follow-up skills

178

Systems Analyst Resume Examples & Samples

Ability to lead multi-deliverable technical efforts
Hands on experience handling flat files (Comparing and making changes to them)
Proven experience working in Production Support environment and/ or dealing with issue resolution
Experience with ALM/Quality Center, Rational Tools and/or Star Team
Financial services industry experience, specifically within Retirement
Experience working with OmniPlus and/ or MVAS
Experience with Oracle, SQL Developer, Sterling Integrator, Unix
Experience with ITIL and Service Now

179

Systems Analyst Resume Examples & Samples

Support software Release testing and provide production support sign off for new versions
Work with critical development, test and software vendor(s) on issues that need diagnostics, configuration or data changes and/or code fix
1 plus years of hands on Unix experience
Experience with handling flat files, comparing and making changes to them
Experience working in Financial services industry and some Retirement industry domain knowledge
Experience working in a virtual team environment
Experience with ALM/Quality Center and Star Team

180

Systems Analyst Resume Examples & Samples

Discuss and recommend technical solutions for various business processes
Applies creativity, in-depth technical and theoretical knowledge, and experience in solving problems
Performs root cause analysis to identify the impacted application and transitions the issue to the appropriate IT team, working with them as needed
Drive complex data remediation issues through to resolution
Participate in product design sessions within the development team and serve as point of contact to assist with requirement analysis
Manage day to day technical challenges and communicate to manager any risks or issues associated with support activities
Minimum of 5 years of experience working in Financial Services industry, specifically within Retirement Industry
Minimum 2 year of experience triaging and/or troubleshooting production issues in a complex and heavily integrated end-to-end environment
Must possess strong knowledge and recent experience in OmniPlus
Acumen to understand business logic and business product offerings
Must be able to communicate and clarify technical/complex information to non-technical users
Strong communication skills (written and spoken)
Ability to adapt to rapid change

181

Systems Analyst Resume Examples & Samples

4-6 years of experience in Software Development
1-2 years of experience with Oracle,DB2 or equivalent RDBMS, PL/SQL (stored procedures, functions, views, triggers)
Experience in supporting systems that run on Unix/Linux, Java, Oracle/DB2
Experience in Root cause analysis
Experience in programming Java/J2ee and related technologies
Experience with web-related technologies including Websphere, Apache, Tomcat, etc
Good understanding of core networking concepts such as routing, protocols, subnets, DNS
Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementation
Knowledge of monitoring tools, alert escalation, customer management etc
Build tools to automate production support activities that enable efficiency
Familiarity and/or experience in implementing ITIL concepts a plus
Financial industry experience a plus

182

Systems Analyst Resume Examples & Samples

Develops test plans and data for new/existing applications, and work with internal customers & IT to test and verify a projects conformance to business requirements
Develops test scenarios as detailed in the technical specifications
Documents, maintains, and modifies existing document application programs
Works on analysis-type problems related to activities and procedures
Implements and tests new and updated software versions of systems both used and administered by the department
Creates and maintains the conditional processing tables, electronic forms and other systems used in product development
Coordinates and performs the tasks related to testing and implementation of moving products to production
Creates and maintains JCL for Contract Development and initiatives projects
Assesses document needs, layout variable information requirements, design program requirements & code/update programs within Conditional Processing System (CPS)
Troubleshoots and solves software production problems in the department
Assists in the administration of the electronic library and forms management system
Assists with the coordination of the conversion from existing mainframe composition and forms management system to new system
Bachelors degree in business or technical background preferred
2-5 years of experience in mainframe programming (COBOL, JCL, VSAM, CICS)
Experience with Documerge or other document management system preferred

183

Systems Analyst Resume Examples & Samples

BS or MS in Computer Science or related degree from an accredited university
4+ years of experience designing and developing complex Java and J2EE applications
Working knowledge of client side technologies such as Struts, JSP, AJAX, JavaScript and JQuery considered a plus
Deep understanding of SOA principles and Web Services technologies: REST & SOAP
Experience with back-end technologies such as J2EE, JDBC, JMS, Spring, Hibernate, JMX and MBeans
Experience in relational database usage with commercial-grade databases
Working knowledge NoSQL DB considered a plus
Experience in design and design patterns
Strong UNIX/Linux background
Experience with application containers such as Tomcat and WebSphere
Experience in creating automated unit testing using JUnit and practicing test driven development
Fluent with mocking in unit testing and working knowledge of mocking framework
Experience with Payment and/or Credit Card processing is considered a plus
Experience with build environment using Maven/Ant and continuous integration tools
Fluent with developing applications using Eclipse or similar IDE
Experience with performance tuning and memory leak detection
Experience with integrating with third-party Web Services

184

Systems Analyst Resume Examples & Samples

3 - 5 years experience with Java, J2EE, Crystal reports, JASPER , IBM MQ Broker, SOAP,XML, Webservices,Perl (or) Shell Scripting,.Net, C++
1- 3 years on, Tomcat Server, WebSphere, Apache web server, WSAD, .Net framework , IIS, IBM-IHS,
Database Experience with advanced SQL Skills preferably MSSQL Server & MYSQL ( Working knowledge on TOAD,Squirrel..is preferred)
Prior Experience in automation frame works like QTP, BAO , Puppet or any DevOps (HPOO, Jenkin) Tools
At least 2 years' experience in Production support working in a globally distributed team

185

Systems Analyst Resume Examples & Samples

Responsible for defining, planning, and monitoring all support activities for Xytech MediaPulse instances including troubleshooting, performance monitoring, requirements gathering, problem analysis, support analytics, and end-user training
Lead business requirement activities to ensure that needs are effectively translated into detailed functional specifications and/or user stories, from which appropriate business systems can be implemented or existing systems enhanced
Develop training guides and support documentation with minimal direction from management, and present formal and informal training classes
Lead periodic problem analysis meetings and post implementation reviews to document learnings and ensure the continuous improvement of the IT services
Monitor service performance and recommend areas of focus for continuous improvement initiatives
Escalate issues and seek advice from systems engineering teams on complex issues or problems in a timely manner
Participate in on-call rotation
Bachelor’s degree in a technology or business related field
Experience with Xytech products, specifically MediaPulse to provide business solutions in the areas of Work Order Management, Resource Management, Budget Management
Must be extremely organized and capable of tracking many issues simultaneously
Master's degree in Computer Science or MBA is highly desirable
Knowledge of application monitoring and performance management tools such as HP Openview, Nagios, New Relic, App Dynamics, etc
IP networking troubleshooting skills

186

Systems Analyst Resume Examples & Samples

Maintain and update 3rd party applications (IIS, .NET, etc.)
Writing SQL queries for data analytics
Code release into Test and Production environments

187

Systems Analyst Resume Examples & Samples

Experience in Trading Systems or Banking industry experience
Experience in producing functional and or technical specifications
Delivery experience on major Financial systems , preferably Global solutions
Exceptional attention to detail and strong focus on quality
Excellent communication, written and presentation skills
High knowledge of or exposure to ANZ teams and systems

188

Systems Analyst Resume Examples & Samples

Diverse IT / business experience as a systems analyst
Experience in complex integrated technology and business systems environments
Production support, system maintenance, and enhancement delivery experience
Experience in solution design, testing, and implementation of projects within a large, global organization
Oracle ERP application (or other comparable ERP application) knowledge and system configuration experience in 2 or more of the following modules: PO, AP, ECG, Manufacturing, OM, OTM, Inventory, Pricing, AR
Knowledge of system development methodologies with experience throughout the full project lifecycle (waterfall and agile)
Strong written and verbal communication, including the ability to interact with senior leadership, technical and business resources, and outside parties (customers, suppliers, and carriers)
Ability to influence and coordinate the efforts of others and drive consensus across a diverse group of functional, technical, and business resources with conflicting or competing priorities
Ability to understand, analyze, and develop operational processes and procedures
Experience with B2B technology (EDI, SOA, SaaS, etc.) solution design, testing, and implementation
Industry experience in Supply Chain Operations

189

Systems Analyst Resume Examples & Samples

Manage daily report generation
Ensure all jobs complete within the SLA and OLA timescales
Provide support across multiple applications, including our Recurring Billing, Batch Upload, and Account Updater products
Handle job Abends for root cause, complete trend analysis in Problem Management and assist in Change Management for a permanent fix
Work with Service Desk, Customer Support, Application, Development and Engineering teams and third party vendors/partners to resolve complex issues
Mentor junior staff to include job training
Support initiatives to enhance tool functionality with the tools, and engineering support teams
Operations environment requiring shift work, 12 hour day shifts, required to work weekends and holidays as requested or scheduled
Bachelor’s degree in Computer Science, Information Technology/Information Systems or 6+ years education discipline or equivalent experience on the job training in a similar environment
Three years of Windows and UNIX experience
Two to three years of database experience and SQL skills
Experience with file transfer protocols such as FTP, SFTP, Connect:Direct
Two years of experience on one or more programming languages such as shell scripting, Perl, Java, JavaScript, PHP
Knowledge on CA-ESP(scheduling package), TSO & TPX, JCL, Sysview, C1 Endeavor, Netcool Alerting Tool, Remedy reporting
Understanding in Incident, Problem and Change management per the ITIL process
Ability to work independently and to also work effectively as part of a team

190

Systems Analyst Resume Examples & Samples

3+ years of information systems experience
Experience documenting statements for software/e-commerce/website development
Experience developing user procedures
Back-office, e-commerce and web based projects
System testing and analysis
Client support

191

Systems Analyst Resume Examples & Samples

Fulfill and produce customized reporting and data for complex requests related to authorization, clearing and settlement
Perform data analysis, manage data distribution and tracking related to the Customer On-Line Repository, Configuration Repository and encryption key management
Understand and adhere to corporate key controls and information security standards
Interact with all levels of management to clarify, manage, prioritize, and produce requested information based on business requirements
Fulfill, create, and distribute encryption ZCMK and working keys from internal global customers' requests
Facilitate the three courier process ensuring PCI standards are met
Maintain existing processes for query fulfillment and PCI standard protocols
Provide support when application development implements changes after modules are moved to production
Responsible for ensuring best practices are implemented, tips are shared for cross-training
Evaluate information gathered from multiple sources, decompose high-level information into details and distinguish user requests from the underlying true business needs
Opportunity for query support of other Visa client profile systems
Follow stored procedures and standards, programs and queries in a production environment to efficiently generate output to provide expected results using the least amount of resources
Follow documented procedures for fulfilling and distributing encryption key requests
Effectively communicate (both verbally and written) focusing customer requirements
Excellent inter-personal skills and an extraordinary commitment to detail and quality
Ability to gain agreement on business requirements to ensure global customer's data need is fully understood
Follow documented workflows and documentation related to query support
Suggest, describe and present forward thinking for innovation
Must be open to change and adapt to new methodologies and strategies related to the growing business
Interaction with other team members on work responsibility and delegation
With Lead's support, collaborate with development, DBA, project managers, product support, and data owners to ensure data flow and accuracy are intact
Bachelor degree or above in Computer Science (or equivalent), Management Information Systems, or Data Analytics
Two years' experience in developing IBM DB2 for z/OS SQL or three years equivalent experience with SQL-based report writing
Experience with TSO, ISPF, and z/OS mainframe batch processing highly desirable
Solid SQL experience preferably with IBM DB2 for z/OS
Microsoft Office skills needed
MicroStrategy experience within the developer role helpful
Experience with Hive, Impala and other data analytic technology is a plus

192

Systems Analyst Resume Examples & Samples

Work with institutional retirement applications core record keeping, or payment and finance, or trading systems related issues and projects related to Sungard’s OmniPay or OmniTrade or OmniDC/OmniPlus and provide status updates to business partners and management
Maintain compliance of standard corporate and department policies, processes and procedures including production readiness, production support, and disaster recovery and business continuity
Lead process improvements, cost reduction efforts, tool development to improve the production support process in a way that reduces complexity, improves service, and reduces cost
Direct and oversee problem solving and troubleshooting of software, data and interface issues; drive issues to resolution; oversee staff and project work
Support process in a way that reduces complexity, improves service, and reduces cost
3 or more years working experience with one or more of Sungard’s Omni product suite (OmniPlus/OmniDC, OmniTrade, OmniPay)
3 or more years of experience working within institutional retirement industry in a technology role
3 or more years in production support role including incident and problem management
3 or more years of experience working in a development role with understanding of SDLC process
5 to 10 years working experience with one or more of Sungard’s Omni product suite (OmniPlus/OmniDC, OmniTrade, OmniPay)
7 or more years retirement industry experience

193

Systems Analyst Resume Examples & Samples

Gathers, analyzes, and documents business requirements to drive the design and development of technology and/or process solutions
Leverages relevant process and technology expertise to propose appropriate solution options
Full SDLC involvement to deliver new and expanded solutions to meet business needs
Participates in solution testing efforts by developing test plans, preparing test environments, coordinating the test execution, and validating test results
Develops end user training documentation
Extends technology support internationally to support global business operations
Business analysis and requirements gathering experience ( 3 years)
Relevant functional/business process experience in financials (3 years)
Solution design, testing, and implementation experience (3 years)
Production support, system maintenance, upgrades, and enhancement delivery experience (2 years)
End user support and documentation experience (4 years)
Skilled in the utilization of system development methodologies throughout the full project lifecycle
Advanced desktop skills to include MS Office applications, MS Project, and Visio

194

Systems Analyst Resume Examples & Samples

Create and establish data dictionaries. Establish and process to maintain and govern the data dictionary
Be the business domain area and data subject matter expert
Research, analyze, and determine the required capabilities in order to propose solution alternatives that address specific business needs and product/service strategies
Produce shared models, diagrams, and documents (may include business requirements, use cases, user stories, process models, domain models, or capacity models) to effectively communicate multiple views of the business solution
Lead and facilitate working sessions
Collaborate with architecture and engineering teams to shape and translate architecture vision across multiple lines of business
Get alignment and buy-in from management and engineering teams
Work closely with architecture and engineering teams to author requirements, feature description documents, and user stories
Minimum of five years of work experience in a business consulting, process redesign, business/system analysis
Ability to establish and maintain a high level of trust and confidence with both business and IT partners at all levels
Strong analytical and conceptual skills, including the ability to perceive patterns and relationships between technologies, processes, data, and business models, to create original concepts and theories, and to think creatively beyond normal constraints. Proficient in creating visual models
Proficiency in business process modeling and redesign, requirements management, and tools
Expert in data models, data dictionaries, relational data bases
Bachelor's Degree in Information Systems, Computer Science, or a related discipline

195

Systems Analyst Resume Examples & Samples

Under supervision, provide application management for enterprise class global retail applications including installation, configuration, maintenance for all associated environments including production
Coordinate/manage/execute global retail application versions control across the different environments associated with production and interfaces to other enterprise applications
Maintain and document application licensing, user access and security for all environments
Under supervision, resolves and helps mitigate production application issues. As directed, works with other business and technical teams to support resolution of end-user inquiries
Gathers, analyzes and documents requirements for a major system enhancement or full system selection and implementation. Under supervision manages operation of systems, applications, and system interfaces
May resolve and document system enhancement and production issues. Works closely with managers of QA, Software Release manager, developers and systems engineers to provide working environments for the application. Communicates issue resolution. May manage the production support effort on assigned projects. Provides short-term and post implementation support for new systems as needed
Analyzing, diagnosing and proposing solutions to technical application problems
Provide support to various enterprise business applications
System maintenance and enhancement in specific business area, including system upgrades and software implementation
Highly motivated self-starter who learns/adapts new technology quickly
Knowledge of Simphony POS system
Experience with 64 bit Windows 2008R2/2012R2 Server, Windows clustering, SQL Server 2014, SQL Server 2012, SQL Server 2008
Experience troubleshooting Web Service applications running in the Windows 2008R2 Server environment using various tools and utilities (IIS, ASP.NET)
Proficiency in Programming and scripting languages, with ability to pick up new ones as necessary
Experience with business requirements analysis and functional specification development

196

Systems Analyst Resume Examples & Samples

Bachelors and/or master’s degree in Finance, Healthcare Management, Business, Data Analytics
3+ years in IT, Accounting, or Finance capacity
High attention to detail and analytical skills
Working knowledge of SQL and relational databases
EPIC Certification (Clarity Report Data) is a plus

197

Systems Analyst Resume Examples & Samples

Provide estimate of effort (cost) involved in conducting system analysis for an enhancement or project
Deliver enhancement or project objectives with a high level of quality and within the agreed cost and time
Consider costs, review processes and implement suggestions for more cost effective solutions
Specify and agree technical interfaces with other technology teams (e.g. data mapping, CIM message formats etc)
Verify that the system specification produced are accurate via consultation with the business
Identify and resolve issues with the business requirements
Proactively work with the Design & Development Team Lead and business to anticipate requirements and effectively manage potential issues
Develop and nurture relationships with stakeholders to ensure that all activities and plans are developed and implemented with the customer in mind
Represent Technology in a professional manner
Document business requirements into technical system specifications using templates and specified methodology
Produce system documentation
Map business requirements to technical system requirements
Take ownership of all analysis documents (stories, functional specification, system documentation, data dictionary, non-functional requirements)
Identify and participate in continuous improvements of the system analysis practice and process
Mentor and coach other System Analysts
Adopt a flexible approach to support competing and conflicting priorities and demands under the direction of a Lead SA
Participate identifying skills and knowledge sharing
Anticipate risks and issues and take appropriate action
Maintain an up-to-date knowledge of different development principles, both internal and external in order to ensure implementation of best practice
6-10 years’ experience in producing technical specifications
Recent experience of working in an Agile development environment, e.g. Scrum or Kanban
Ability to create user stories, process flows and wireframes in order to clearly communicate a set of functional requirements
Proven experience of managing and prioritizing a backlog of user stories
An outgoing personality and a can-do attitude
Desire to take ownership, be creative with problem solving, and pro-actively secure the objectives of the business
Good attention to detail and strong focus on quality
Excellent at conducting workshops with multiple stakeholders from engineering, commercial and product teams, and then concisely documenting their outcome
Excellent communication and collaboration skills, and the ability to talk knowledgeably with members of both the business and development teams
High knowledge of working with requirements for online applications and exposure to Internet Banking domain
Previous experience in a technical role such as development or QA role
Experience of using Mingle /Scrum works or any other agile tools
Experience in working with Banks
Experience of working in an international environment with stakeholders in multiple countries
Good understanding of web standards, web security and web accessibility
Good understanding of web Analytics IIBA certified)

198

Systems Analyst Resume Examples & Samples

Develop the system specifications by interpreting the business, user, functional, and non-functional requirements as documented in the Business Requirements Document (BRD)
Ensure the implementation of the functional/nonfunctional requirements to produce the final solution. Develop the Logical design from the Conceptual model
Understand the capabilities and limitations of new systems and how they integrate into the existing environment
Apply company architecture standards appropriately to the solution or service in collaboration with Architects
Provide input on program estimation and project complexity
Develop implementation and transition plans
Ensure solutions or services adhere to IT principles such as optimizing system design for performance, maintainability and usability requirements
Responsible for creating solutions that meet Ford IT standards, procedures, security, and policies
Review and refine design components created by an associate designer/developer
Lead and mentor team members to share the design vision of the solution
Interact with technical peers (business analysts, developers, architects), IT and business management
Work with external vendor experts

199

Systems Analyst Resume Examples & Samples

Experience in the financial services industry – in particular, Markets
Strong knowledge & application of accounting theory, understanding of financial processes & reporting, working knowledge of financial instruments and booking models
Well-organised, self-starter who can manage a range of competing priorities and deliver outcomes by given deadlines
Able to build strong working relationships within and across work streams and business units. Able to influence in order to deliver desired outcomes
Well developed written and verbal communication skills that enable issues to be clearly articulated and actions/conclusions to be reached
Is proactive in seeking ways to improve current processes and practices. Demonstrates an awareness of work flow dependencies. Ability to work autonomously
Strong focus on customer service delivery and stakeholder management. Develops solutions that meet customer needs in conjunction with internal control requirements
Results orientated whilst being flexible in daily work routine to cater to ad hoc requests & issues

200

Systems Analyst Resume Examples & Samples

Good system administration skills on Solaris 10& 11 , LINUX (RedHat/Suse) and AIX platforms
Relevant work experience in Unix system administration
Good knowledge on Sun cluster and SAN
Knowledge of HP OM9, HP DP management tools preferred
Exposure to all ranges of hardware provided by vendors Oracle, IBM , HP and Dell - like all Oracle M series and T series servers and IBM pSeries servers
Good knowledge of networking, IPMP and SUN, EMC, Veritas disk multipathing tools
Good knowledge on Solaris 10 & Resource management for Containers/LDOMs & knowledge of shell scripting Competencies

201

Systems Analyst Resume Examples & Samples

Monitoring and controlling data flows related to the delivery of products between source and destination locations (production facilities and/or regional warehouses)
Ensuring optimization of the E2E planning processes by ensuring the integrity of static and dynamic data used by the systems
Understanding of basic logistics concepts
Interested in system / technical challenges
Capable of working with a high degree of accuracy and attention to detail
Capable of effective prioritization of work in a dynamic environment
Fast learner, proactive, embrace change and complexity
Excellent communication/organizational skills and a team player
Minimum 3-5 years of experience in a complex operations environment
Experience with ERP systems
Process and systems thinking skills
Strong knowledge of planning / system processes
Lean skills
Ability to work in a matrix environment

202

Systems Analyst Resume Examples & Samples

Work as part of a customer support team that manages network and telecom inventory and costs
Work with project teams including customers, internal staff and partners to meet project timelines and objectives
Prepare draft communications for network and telephony projects and/or operational concerns related to network and telephony systems
Communicate with customers to request /gather information, and report on progress
Collaborate with call center business leadership to understand business and functional requirements determine best approach for their needs
Analyze customer voice and data services, including local / long distance/ circuits, etc. in order to identify redundancies and cost savings opportunities
Work with vendors to gather information; open disputes; coordinate changes
Investigate service options, determine, document, and recommend available options to optimize each location
Recommend improvements to enhance technical capabilities of the network and telephony systems and reduce operating costs
Provide and execute test plans when needed with call center support staff
Monitor tasks on a regular basis to ensure timely activity /deliverables
Work with team members to meet and/or exceed customer expectations
Escalation contact for CMG sites …for concerns pertaining to voice and data networks
Open critical tickets when warranted
Monitor medium, high and critical priority incidents using ServiceNow to help ensure issues are resolved according to established SLA’s
Work with any site requiring auto attendant updates; including voicing temporary recordings as needed for the call center systems
Coordinate resources from CMG sites, corporate, and 3rd party vendors for completion of required tasks
Collaborate with change requester and CMG sites for change request approvals

203

Systems Analyst Resume Examples & Samples

Understand a client’s business and functional requirements for their benefits plan and translate those requirements into system specifications
Work with the Lead Systems Analysts and the Benefits Service Manager to clarify requirements
Design, update, and deliver unit, integration, regression, and acceptance test plans based on configuration completed in the system
Review analysis and test plan documentation created by others and evaluate the results of test execution
Execute system configuration according to analysis and technical requirements. Execute test plans and record results
Coordinate and coach Setup Configuration Specialists (SCS) on the configuration and testing of the technology platform, as well as defect management
Provide service specific expertise for data, foundation, and systems analysis and incorporate recommended updates to analysis based on review
Coach team members on technical and proprietary tools required to configure, test, debug, monitor, and report on system specifications
Coordinate the work of aligned team members, monitor task completion, and communicate team schedule and status
Support production environment (defects and trends) and execute workflow and defect management
2-5 years related work experience
Experience in the development and implementation of software solutions
Experience as Setup Configuration Specialist or equivalent work experience
Experience with benefits administration preferably in the Health and Welfare arena
Knowledge of applicable data privacy practices and laws
Ability to translate client requirements and/or legislation into system specifications and test plan
Understanding of different file formats and structures as well as understanding of data models
Understanding of Health and Welfare benefit plans and regulations
Relational database experience, preferably SQL Server
HTML experience preferred

204

Systems Analyst Resume Examples & Samples

Identify key data elements, processes and reporting requirements in support of identifying key systems area for comparison between the current and new systems platforms
Work with business analysts, regulatory reporting analysts, and IT to document and understand changes in data flows
Analyze business workflows to look for opportunities to automate or better synergize reporting processes across EMEA
Work with business analysts, regulatory reporting teams, and project team to develop test plans and identify supporting test cases
Work with project team to implement testing and support regulatory reporting team in the identification of issues. Where appropriate formulate remediation options and suggest strategies
Document all key issues, findings and decisions in support for project documentation

205

Systems Analyst Resume Examples & Samples

Production and end-user support, system maintenance, upgrades and enhancement delivery with transactional customer management, trade management, or forecasting systems. Siebel experience preferred. (4+ Years)
Support and delivery of reporting or analytics platforms. Tableau experience preferred. (2+ Years)
SQL, SSIS, data integration, SOA experience. (4+ Years)
Solution design, documentation, and testing in an Agile environment. (4+ Years)
Experience in CPG or Food service industries preferred. (2+ Years)
Working knowledge of systems development life-cycle and IT operations
Configuration knowledge of relevant applications/modules/platforms noted above
Utilizes user-centric design concepts in conjunction with agile development and testing processes to support development of highly engaging technology solutions
Applies knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities

206

Systems Analyst Resume Examples & Samples

Administers, implements, and provides technical support of, operating systems, hosted applications and associated hardware used in a client/server environment using a specialized set of diagnostic tools with elevated system privileges
Researches, analyzes, develops, and documents new processes and procedures to implement new solutions for use by IT Technicians to meet future problem resolution needs
Provides on site or remote access diagnoses and resolution of server hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tools and elevated privileges
Develops guidelines and upgrade techniques for new operational procedures for the support of hardware systems, operating systems software, system hosted network services, server security and client/server access systems
Serves as technical expert for the Systems Operations subject area to provide support to other members of the IT Infrastructure team and the enterprise as a whole

207

Systems Analyst Resume Examples & Samples

Support applications in a Linux environment and troubleshoot network, database and system issues that are often not well documented. Use basic scripting skills to generate reports based on support requests and incidents
Demonstrate the ability to gauge the scope and criticality of impact in the defined period of time and direct the team to take the appropriate actions
Ensure all team goals are on track and assist with the day to day work on the floor. Identify areas to improve and work with staff and management to implement changes
Review change activates and upcoming maintenances and coordinate with staff to cover the activities. Identify and raise concerns with upcoming changes and work with the implementing team to resolve the concerns
Provide use case documentation and requirements for new projects and form partnerships with others to ensure the requirements are met
Provide guidance and training to the team and act as a technical point of contact
Bridge the gap between second level teams and strive to answer staff questions and resolve incidents before escalation is necessary
Quickly and accurately assess the impact of a major system or application outage and communicate the impact to management
Assign projects within the team and coordinate with staff to ensure they have the resources needed to complete them
Leverage good understanding of key controls and compliance and regulatory requirements to identify areas for improvement or of concern
Take lead in providing training session and documentation for new features and emerging services and ensure that all staff members are prepared to support the service
Strong technical background with a working knowledge of Splunk, including log analysis and constructing queries
Knowledge of keynote or other web-service monitoring tools
Experience supporting web applications troubleshooting problems in a cross-functional environment
Demonstrated ability creating process and documentation for a first-level support team
The ability to prioritize critical tasks and coordinate with staff to accomplish them under duress
Willingness to work on-shift
A strong technical aptitude and excellent communication skills. Demonstrated ability to bridge the gap between Customer Support, Management and staff

208

Systems Analyst Resume Examples & Samples

Education: Associates Degree or 4 years of directly related healthcare or IT experience
Experience: 1-3 years in Information Technology or directly related Healthcare environment
Skills & Abilities: Technical, analytical, interpersonal, training, and organizational skills

209

Systems Analyst Resume Examples & Samples

Document internal expectations for service delivery in contracts service agreements
Clarify roles and responsibilities to ensure work is not being overlooked, duplicated, or completed inefficiently
Measure service level objectives for each service and create a service map for each service
Facilitate the framework for corrective action plans and financial ramifications of non-performing IT Outsourcer and vendor
Execute processes to track appropriate vendor performance metrics and interactions, including utilization of external benchmarks
Identify and evaluate business risks in sourcing decisions and vendor performance
Based in Omaha, NE
Up to 10% Travel
Bachelor’s Degree in Computer Science, MIS or other degrees with high level understanding of application development and information systems required
3 - 5 years in Information Technology or relevant experience
Working knowledge of supplier relationship management
Working knowledge in supplier/vendor contract review
Working knowledge in supplier SLA development, review and management
Expert level knowledge in Microsoft Excel and analyzing data using databases (e.g. Microsoft Access)
Strong ability to represent data into management reports and presentation skills to multiple layers of management
Basic knowledge of application development platforms
Knowledgeable in one or more of the preferred skills below

210

Systems Analyst Resume Examples & Samples

Bachelor’s degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field
Five years’ experience directly related to the operation of Major Network Systems and Systems Security Compliance in a DoD/DON environment
Five years of experience in Information Technology (IT) to include System Administration (Active Director, Domain and Server Administration) and/or Network Engineering
Security Certificate: Security+, CISSP, CASP, CISM or SSCP. Work requires certification at IAM Level II in accordance with DoD 8570.01 and SECNAV 5239.2
Operating System Certificate: Microsoft, Linux, Cisco, Sun and/or Oracle
Advanced DNS experience; network protocols including DNS, DHCP, TCP/IP, etc. (a plus)
Qualified Navy Validator (a plus)
Must have relevant hands on experience with Windows operating systems (W2K3, XP, W2K8), UNIX, Linux, firewalls, intrusion detection systems, Host Based Security System (HBSS), routers and switches
Knowledge and experience with one of the following database management systems (Oracle, Sybase or SQL) preferred
Experience with ACAS, SCAP Compliance Checker, DISA STIGS and SRR (scripts)

211

Systems Analyst Resume Examples & Samples

Performs firmware coding and tests/debugs firmware programs. Cooperates with accountable IT Engineer or Project Management in developing the formulation logic for assigned parts of the firmware program
Prepares flowcharting. Prepares conversion and system implementation plans and technical documentation of the firmware program steps
Performs the firmware programming and tests the functionality according to given specifications. Recommend changes in development, maintenance and systems standards
Consistently achieves target dates for assigned tasks aiding in on budget delivery of the project

212

Systems Analyst Resume Examples & Samples

Experience developing and deploying application software solutions
Assisting in creating technical specifications and test plans, as requested
Assisting in writing operational documentation for a non-technical audience, as requested
Working closely with staff such as business analysts, project managers, and engineers
Review specifications and provide time estimates on the development of projects and features
Some travel to other locations necessary

213

Systems Analyst Resume Examples & Samples

3 – 5 years’ experience in network and infrastructure support
Experience in handling mobility support
Experience in provisioning/managing servers and network appliances
Experience in coordinating and working with vendors/service providers for software and hardware
Experience in managing hardware and software purchases
Experience in handling Microsoft technologies and license management
Ability to manage communication and network technologies
Strong understanding of infrastructure and security architecture concepts
Ability to collaborate with others to accomplish goals
Ability to effectively and professionally communicate, both orally and in writing. Ability to articulate and translate technical language to non-technical customers
Demonstrates and promotes creativity and innovation. Proactively seeks out alternative solutions to business problems

214

Systems Analyst Resume Examples & Samples

Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience
2 years of relevant experience required
Three years of developing, maintaining and or administering service desk or help desk applications
5+ years' experience in a professional information technology environment

215

Systems Analyst Resume Examples & Samples

Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
2 years of functional/business/system analysis or equivalent experience required
Knowledge of higher education or public sector business processes including alumni relations, fundraising, constituent management, and online community management

216

Systems Analyst Resume Examples & Samples

Assist with defining the technical strategy and plans for supported functional business areas, and manage deliverables to ensure that they align with overall, long-term goals for the firm
Effectively communicates and coordinates system development activities with user departments, other Information Technology business areas and/or service providers to ensure systems compatibility and cross-department information needs are met
Collaborate with the architecture and security teams to ensure reviews are completed as required, and that solutions align with the firm wide architecture and technology strategy
Participate in the integration and development of both packaged and in-house applications
Partner with application vendors to define product configurations, enhancement requirements, and implementation of upgrades
Understand all required regulatory and control requirements and ensure they are met for applications/platforms under their supervision
Build relationships with key stakeholders. Partner with stakeholders as necessary to ensure the best, most cost-effective solutions for the organization
Ensure proper formal sign-off on requirements and user acceptance activities
Remain current on industry best practices and trends, recommending improvements and upgrades accordingly
Innovative thinker, able to envision how technology can be implemented to solve challenges
Experience in planning and managing complex projects
Strong desire and capacity to adapt to new technologies
Ability to work both independently or on a team with tight timelines and minimal supervision
Good understanding of business or function for which applications are designed and developed
Knowledge of development lifecycle under Waterfall and/or Agile methodologies
Highly collaborative – comfortable sharing ideas and asking questions with all levels of staff
Ability to work effectively with clients, management and staff
Ability to manage and coordinate major complex projects/services
Ability to prioritize multiple tasks and organize work to meet deadlines and multiple requests
Ability to multi-task and adapt quickly to change
Ability to communicate effectively at multiple organizational levels
5+ years’ experience in information technology including application design and deployment
3-5 years consulting experience preferred
Bachelor’s degree in Computer Science or a related discipline or an equivalent combination of education and work experience
Experience with implementing, supporting, and enhancing packaged and/or cloud-based applications preferred

217

Systems Analyst Resume Examples & Samples

Perform Incident and Service Request Management
Perform Problem Management activities
Monitoring of the Batch Jobs
Proactive reporting and communication to the stakeholders
Work on minor enhancements as required for the projects
Perform RCA for recurring issues and raise Problem tickets for permanent fix
Ensure Adherence to the Service Request and batch job SLA timelines
Participate in Release meetings and deployments as required
Support and resolve IT issues for client leaders and end-users
Follow and enhance the best practices required for addressing the Service Now requests
Continuously strengthen own technical expertise
Ensure the quality and delivery of the SLA’s by partnering with the IT solution providers and GE Corporate IT Program Managers
Bachelors in Engineering degree or related from premier institutes
4+ years’ experience in Information Systems
Minimum of 2 years of recent hands-on technical experience in Production support and L2 / L3 Operations
Minimum of 2 years of recent hands-on technical experience in Oracle 10g/11g/12c DBMS
Minimum of 2 years of recent, hands-on technical experience using the following technologies: Java / J2EE, Scripting
Good understanding and ability to run / debug / create shell scripts / Windows Batch scripts
Strong analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve
Ability to effectively document the technical aspects of Analysis & Solutions
Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships and creates processes with customer viewpoint
Change oriented – actively generates process improvements, supports and drives change, and confronts difficult circumstances in creative ways
Experience in the integration with and/or management of externally-hosted 3rd Party Software as a Service applications
Experience of working in a shared services model

218

Systems Analyst Resume Examples & Samples

Baccalaureate degree in computer science or related field or an equivalent combination of training, education and work experience
Minimum of three (3) years of computer experience supporting multiple platforms, specializing in database operations, report generation and programming which involved self-direction, creativity, multitasking and meeting deadlines
Relational database experience (Oracle preferred) and use of SQL programming language required; and
Working experience in a Windows environment using Microsoft applications
Occasional evening and weekend work required
Occasional overnight travel required
Ability to sit for a long period of time at a personal computer performing work related functions; and
Ability to communicate clearly and interact effectively with people

219

Systems Analyst Resume Examples & Samples

Data Security Administration
BlueCoat Proxy
WebSense Web Security
Barracuda Web Filter
SourceFire IDS
Vulnerability Management System (VMS)

220

Systems Analyst Resume Examples & Samples

Independently work with the business to find standard and/or custom solutions within SAP/RFGen
Will serve as Project Manager on large projects that require project teams to complete
Complete weekly and monthly project status updates in the project tracking system
Collaborate and work with others within the Business Systems group on their open projects
Troubleshoot business issues as they arise

221

Systems Analyst Resume Examples & Samples

Drive and influence the delivery of solutions across assigned eco system incorporating multiple Asia locations including India with a specific focus on Customer Monitoring Center businesses
Provides leadership on the development of technical specifications per business requirements translation
Lead the successful delivery of systems, managing the implementation process end-to-end
Designs and develops leading process improvements within technology environment ahead of any migration activity using their understanding of all end to end functional processes including sourcing, procurement and manufacturing
Coach, establish and influences the usage of technical best practices across the operations organization
Coordinates and ensures data governance methodologies are adhered to within our regulated environment
The technical architect for Customer Monitoring Solutions in the ASIA space will ultimately be responsible for identifying and promoting the use of Mastermind for improving finance, customer contact, monitoring, service, contracting and maintenance efficiencies, improving customer satisfaction, identifying new opportunities, improving employee collaboration, removing waste in the Customer Monitoring Center space and increasing profit across the enterprise
In conjunction with this activity they also need to be able to provide solution proposals, design, costs and timeline estimations to the customer considering the diverse Monitoring technologies platforms and within the Mastermind solutions space
Solutions will be required across all operational and engineering processes from end to end within a general Customer Monitoring Solutions context
The Mastermind roadmap will ultimately be responsible for driving Asia solutions in this space; the role will play a key leadership role in the formulation of same
Drive and influence the delivery of solutions across our entire Mastermind eco system incorporating multiple Tyco Asia locations
Lead the adoption of a Standardized IT model for Mastermind system and Monitoring technology within Tyco Asia and drive business value across all of our related Customer Monitoring Center processes
Drive process improvements within our Mastermind environment using their understanding of all end to end functional processes
Promote and influence the usage of Mastermind applications and Monitoring technologies across the operations organization using various tools
Champion and Solution the implementations of different types of interfaces between Mastermind application and multiple Monitoring technologies as well as with other application such as ERP Ln
Ensure data governance methodologies are adhered to within our regulated environment
Allocate and drive accountability to the correct owner within Customer Monitoring ecosystem
Bachelor’s Degree in Computer Science, Information Systems, or other related field work experience
Preferred 5 - 7 years of IT work experience with at least 2 years working experiences in Customer Monitoring environment
This position requires exceptional collaboration, teamwork, negotiation, and influence, and relationship-building skills at all levels with internal and external parties in addition to Tyco’s key values: integrity, teamwork, excellence, and accountability
IT Platforms familiarity: Mastermind application, MS SQL Reporting, Monitoring technologies (Signal Processor, DECAM, Mercury, etc.) and Call Centre technologies e.g. PBX, ACD, IVR etc

222

Systems Analyst Resume Examples & Samples

Create/maintain technical design documents, code and other artifacts for moderate to high complex projects by analyzing and tracing to requirements (business and functional) and systems architecture
Candidate will be expected to evaluate code and old plugins, be proficient in data migration, XRM, customizations, and rewrite them for the new CRM when required
Identify systems and technical constraints, potential technology risks and document possible mitigation strategies
Resolve complex/production issues identified in the system from a technical standpoint as part of lifecycle management projects to maintain stability of the applications
Identify, develop and maintain technical process improvements and application process flows
Manage production support activities such as incident management, problem management & expediting them to releases
Work with cross-functional teams and onsite/offshore team members as required
5 years of Experience with Microsoft Dynamics CRM (experience with MS Dynamics 2013 preferred), customizations on this platform & expertise in SQL 2008 & SQL 2012
Experience in Developing Plugins Experience in designing & developing integrations with MSCRM product
Have core product knowledge Candidate must be a strong developer with disciplined software development skills and methods (i.e., design, seeking design reviews, TDD, unit testing, system integration testing, etc.)
Experience with ASP.NET & C# coding is a plus

223

Systems Analyst Resume Examples & Samples

Must have working SQL knowledge
Must have experience in data profiling
Must have experience in requirements identification
Must have excellent communication, collaboration and facilitation skills
Must have experience working with enterprise partners
Must have experience in Medicare Advantage programs
Teradata experience a plus
Hands-on technical experience using data warehouse, business intelligence and analytics products a plus

224

Systems Analyst Resume Examples & Samples

Leads the identification and analysis of detailed requirements to reflect client needs
Translates detailed requirements into functional system designs. Develops use-case models, business analysis and task/workflow analysis. Creates functional requirements to support solution evaluation
Assesses and manages changes to documented requirements
Provides expertise in the development, maintenance and enhancement of processes, standards and methodologies
Documents requirement specifications according to standard templates
High School Degree and Bachelors degree in computer science/relevant field or equivalent work experience required
6-8 years experience

225

Systems Analyst Resume Examples & Samples

Independently work with the business to find standard and/or custom solutions within SAP. Primary area of focus will be the SD module, order to cash process
Responsible for SAP System Configuration changes
Serve as Project Manager on large projects that require project teams to complete
Provide expert level support for operational problem resolution

226

Systems Analyst Resume Examples & Samples

Independently work with the business to find standard and/or custom solutions within Microsoft Dynamics CRM
Will serve as Project Manager on projects that require project teams to complete
Maintain, create and expand on the existing CRM platform
Elicit detailed functional / business requirements from users
Systems design, implementation and support for building processes, configuration, development, testing and documentation for the CRM application
Develop dashboards, views and charts
Develop and run queries
Collaborate and work with others within IT on open projects as well as strategically evaluate where the CRM would benefit current operational processes
Support marketing initiatives via the integrated Marketo platform

227

Systems Analyst Resume Examples & Samples

Platform Support. Administer and support server based platforms managed by the GSD INVAPI team. Provide problem analysis, investigation and resolution for software and hardware issues as related to the platforms we support
Server Management. Install, analyze, configure, manage and maintain multiple applications on Development and Pre-Production servers while providing technical support. Administer codes and scripts into Development, Pre-Production and subsequently Production server environments. Monitor patches via change process. Monitor disk and memory spaces plus CPU usage. Administer file system access
Network / Infrastructure Management. Assist in coordination of maintenance windows and activities for setup, break/fix and enhancements. Provide feedback for LAN / WAN issues and participate in planned upgrades, enhancements and migrations of shared infrastructure systems
Problem / Incident / Change management. Analyze planned changes for impact and provide approvals. Respond to incidents expediting measures and activities to address them. Work with vendors and support business teams to analyze root causes and modify current processes to improve overall system efficiencies, review and approve planned & emergency change activities. Create tickets to support incident resolution tasks. Represent change at divisional meetings. Integrate vendor activities through effective coordination into change / problem process
Production Support and Implementation. Observe appropriate procedural activities in moving codes and scripts into production environments. Work with business units to identify issues affecting successful implementation and work out solutions. Manage volume of requests according to maintenance window and resource availability under severe time constraints. Perform various tasks such as software certifications, create requests for additional SAN space and maintaining managed resources inventory lists and documentation
Project Participant. Meet with project teams on all phases of projects to provide skills, knowledge and resources to support projects requirements, typically as an implementer. Advice on feasibility of timelines as related to technical aspects of projects. Integrate steady state processes with project tasks, including, product certification, User Acceptance Testing and production implementation. Provides functional participation for technical initiatives of moderate complexity

228

Systems Analyst Resume Examples & Samples

At least 7 - 15 years' relevant work experience with in
Managing large scale project
Leading a sizable team with a mixture of local & offshore developers
Hand-on experience in any of the following
Oracle, PL/SQL, Oracle forms & report, .NET, IBM AIX Unix
Strong experience in Oracle development
Stakeholder and people management
Good command of English and Chinese, both spoken and written
Able to work under pressure and meet tight schedules

229

Systems Analyst Resume Examples & Samples

You will Consult and partner with business customers to acquire necessary understanding of business objectives and processes
Elicit and decompose business requirements. Translate business requirements and develop functional, non-functional, security and architecturally significant requirements artifacts including, but not limited to: use case models, use cases, user stories, functional specifications, user interface mockups and wireframes
Help drive an iterative product focused requirements methodology
Perform analysis of pre-developed application packages to adapt them to user requirements
Conduct business and process analysis for implementation and support of third party solutions including COTS, SaaS or ASP solutions including evaluation of white papers, case studies, and vendors
Analyze complex business problems to be solved with automated systems and to provide technical and subject matter expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
Conduct and contribute to RFI and RFP’s, evaluation criteria, as well as partnering with the vendor to develop an implementation plan and facilitate execution
Consult and partner with our business customers to acquire understanding of business objectives and processes
Elicit and decompose business requirements and translate business requirements into functional and non-functional technical requirements using a variety of techniques including use case models, use cases, user stories, storyboards, user interface mockups
Conduct and collaborate in reviews of technical requirements to ensure understanding by software engineers and quality analysts
Collaborate in reviews of technical designs to ensure that designs fulfill business requirements
Collaborate with other disciplines, including Software Engineering, Data Analysis, Quality Assurance, Configuration Management, and Project Management
Proactively identify and communicate risks and issues to management and create action plans to mitigate risks
Ability to perform technical leadership task including design, development and leading small teams
Work on strategic initiatives on technology selection, research and development and process improvement
Consult with Systems Engineering, Software Engineering, Test Engineering, and business liaisons to develop approved architectural implementations and test strategies and review these plans to ensure validation of business requirements. Participate in execution of system and integration tests
Advocate and contribute to the continuous improvement of pertinent and related disciplines. Participate In activities such as CoE task forces, discipline reviews, research and development, process improvement efforts, and upkeep of standards and best practices
3 to 5 progressively responsible years of experience in systems analysis or related relevant experience. Fundamental proficiency with Software Development Life Cycle (SDLC) and change management principles and practices
Demonstrated experience with elicitation, capture and organization of requirements & system process flows with varied techniques and tools such as Case Complete, JIRA, Confluence, Visio, UML, Balsamiq
Demonstrated know-how in COTS package configuration, business systems integration and SaaS/Cloud based systems implementations, cloud-to-cloud/on-prem integration practices
A variety of software methodologies agile, scrum, waterfall
Database designs and standards, including Oracle, SQL Server, MySQL
Understanding of the financial services industry and experience supporting enterprise applications such as : LAWSON FINANCIALS, CLARITY, TaxPort, CONCUR, SS&C products such as CAMRA, ANTARES, DnD and FIS /SunGard Products such as Front Arena and OMS

230

Systems Analyst Resume Examples & Samples

Oversees all aspects of the desktop environment for large groups of employees
Resolves day-to-day desktop and client technology related problems
Provides support for Market Data applications including Bloomberg and Factset for investors, and proactively identify issues and opportunities for improved methods and approaches to support investment processes
Provide comprehensive user support, particularly with respect to investment data and client reporting issues. Track, resolve, and report on support and enhancement requests, in a timely and thorough manner
Ensure the continuous availability and operational resiliency of a suite of Client Applications and related components
Partner with project managers on the regional rollout of new applications and provide training to users
Completes hardware and software installations, changes, and configuration
Supports all aspects of audio/visual support, with particular emphasis on the support of the Early Morning Meeting and the Morning Meeting
Take ownership of production incidents, collaborate with team members on remediation, and manage these issues through to a satisfactory completion
Provide smoke testing support for firmwide initiatives such as disaster recovery testing, security audits, infrastructure hardware & software upgrades or patches
Overseas the IT assets (inventories) for the office(s)
At least five years of customer support and/or previous experience acting in a business analysis/developer capacity, including end-user support in the Institutional Asset Management or Financial Services Industry
Experience in PC hardware - desktop and laptop
Proficient in Microsoft operating systems, Microsoft Office suites
Experience in supporting Apple equipment is a plus
Support experience in Bloomberg, Factset and Thomson Reuters products
Solid understanding of Remote Computing technologies including VPN, VDI, Citrix and broadband
Working knowledge of Internet/Intranet Technology
Solid understanding of mobile computing devices and technologies such as iPhone, Androids, Blackberries, ActiveSync and GOOD
Strong preference of experience in supporting investors and trading floor
Experience with advanced investment data concepts such as holdings, transactions, security master, analytics and performance
Strong understanding of Investment data, Equity, Fixed income, Derivatives instruments and analytics in a client reporting environment
Possess the technical proficiency to support a cross-technology production environment and should be adept in scripting such as SQL and Pearland navigating relational databases to resolve investment data issues
Strong SQL query skills and experience with Oracle/SQL Server relational databases and tools is a plus
Ability to perform research, share knowledge and work well with local and global team members
Works under minimal direction
Strong communication skills, fluent in English
Bachelor’s degree is required, Master’s degree or concentrations in Computer Science or MIS degree is preferred
CFA charter or work towards one is a strong plus

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Systems Analyst Resume Examples & Samples

Assist in website deployments, and answers questions on updates
Test, maintain, and monitor web applications and systems
Document and modify process for improvements
Develop, document, and revise system procedures, test procedures, and quality standards
Provide business and users with assistance solving system related problems, such as malfunctions and web application problems
Assist members of other operations teams with issues or questions about processes
Participate in 24x7 on-call rotation for support issues
Possession of an undergraduate degree in computer information technology, computer engineering, related degree or equivalent experience preferred
Minimum of 2+ years experience in a technical environment with familiarity in computer hardware and software preferred
Advanced technical knowledge in computer hardware and software
Knowledge of Software Development Lifecycle
Technical skills including but not limited to: T-SQL, HTML, IIS, Windows/Linux OS
Management Studio and experience with relational databases a plus
Experience working in a production environment
Skills in coordinating activities, active listening, and monitoring performance
Skills in general office software: email, spreadsheets, calendars, phone systems and more
Ability to maintain self-motivation and to work independently and in team environments
Ability to troubleshoot and piece together conclusions and apply rules to produce answers that make sense
Ability to communicate effectively via multiple channels (verbal, written, etc) with technical and non-technical staff
Ability to be versatile and handle multiple projects and re-prioritizations
Ability to organize information, prioritize and have attention to detail and accurately follow procedures
Ability to work with outside vendors and individuals in a professional manner
Ability to carry computers and other technical equipment, walk between buildings and floors sit the entire work day viewing a computer monitor

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Systems Analyst Resume Examples & Samples

Queue management of cases and timely resolution (within SLA) of technical cases escalated to the team
Troubleshoot live site issues, engage appropriate parties, and drive through to resolution
Generate and present metrics, reports, and define and distribute SLA’s
Document and fine-tune team processes
Oversee the Front Office system for stability, uptime, and troubleshoot for issues as encountered
Should be flexible with working in shifts on need basis
Work closely with Support team in NA , plan a handover on daily basis
Bug management by opening relevant bugs with appropriate level of technical information and prioritization to yield bug fixes
Participate in triage with the product teams as well as the business teams
Run communication cadence with key stakeholders to keep them abreast of any issues
Manage expectations of key features and capabilities from a fix perspective
Analyze data from the incident management system and understand trends, patterns and act on it
Other responsibility also includes overseeing the flow of information from internal customers all the way to product development teams and ensuring high impact issues are addressed in a timely manner with agility
Participate and run key meetings with the global team and look at patterns, trends and work proactively to address case volume reduction via process changes, product changes or implementing self-service within the user community
Stay abreast of technology advancements bringing focus to those that will benefit Expedia
Interact with customers, business stakeholders, product development teams and peers to share information and help leadership improve cross-departmental processes
Work with Product Development team to influence supportability architecture and influence designs to include instrumentation for supportability
Bachelor of Engineering/Science degree preferred from accredited college/university or equivalent exp required
At least 3-6 years of experience in providing technical Application level support or Travel Industry Support background will be given preference
Ability to write complex SQL Queries and good understanding of web technologies, work in a fast paced environment and manage multiple issues simultaneously
HTML/ASP skills and other programming skills along with administration of Sales force would also be a plus
Prior experience with Microsoft Dynamics Navision, Oracle, Sabre, Worldspan and Amadeus is a plus and highly desirable
Knowledge of ITIL methodologies will be a big plus
Incident Management, Application user skills at an intermediate level (Service Now, Salesforce.com), Strong Technical troubleshooting and communication skills, knowledge of SDLC, SCRUM, Agile methodologies, Sharepoint and Microsoft Office is required
Organizational savvy with strong communication and interpersonal skills
Utilize impact and influence skills to drive changes, and consensus across organizations
LI-KA1

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Systems Analyst Resume Examples & Samples

Developing negotiation skills
Agile experience is a plus
A willingness to learn different development methodologies

234

Systems Analyst Resume Examples & Samples

Problem solving Hyperion/forecast related issues
Providing excellent, responsive customer service to FP&A community
Provide training to new users and ongoing skill enhancement training to existing users; update and improve training materials, as needed
Partner with users to collect and document business requirements for system enhancements / improvements; serve as effective liaison between end user FP&A community and dedicated Hyperion Development team
Assist in defining the company technology strategy as it relates to financial planning and reporting
Promote effective communications with FP&A system users with respect to timelines, deliverables, guidance, centralized rates / assumptions and system availability
Develop and maintain catalog of all business rule calculation scripts, allocations, and custom calculations; perform validation that rules are functioning properly
Perform monthly planning system maintenance tasks including scenario / version rollovers and accurate synchronization / integration of data from other financial and HR systems
Manage user account requests, system access, and security
At least 3-5 years experience in a FP&A role or financial systems administrator role
No less than 3 years experience with a dedicated planning system and/or a large scale financial system; experience with Hyperion Planning/Essbase a plus
Exceptional organizational / time management abilities with superior attention to detail
Ability to understand end user needs and to design and develop solutions to meet those needs; customer focused
Ability to work with a variety of personalities

235

Systems Analyst Resume Examples & Samples

Interview business leaders to document business workflows, billing workflows, and financial and business controls
Develop user requirements for billing/finance
Consult on design of systems developed in-house
Lead all user acceptance testing for finance
Develop training documents and participate in new user training
Consult on month-end reports and reconciliations for GL entries
Accounting systems implementation experience a must
Understanding of the billing cycle, accounting cycle, accounting controls, and reconciliations a must
Billing systems/ subscription billing experience a plus
Business Intelligence experience a plus
Dynamics Great Plains experience helpful
MS excel skills helpful

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Systems Analyst Resume Examples & Samples

Contribute to the definition of the IT strategy and lead its implementation
Manage the functional and technical implementation of IT Strategy & Roadmap
Responsible for the execution of IT projects, associated with IT initiatives and investments
Responsible for the management of IT contracts and Software license compliance
Manage the delivery of IT services provided by external service providers, in line with contractual obligations/SLAs
Develop and maintain relationships with internal business partners
Manage IT governance process
Implement and maintain IT security awareness and education programs
Minimum 5 years of IT experience, either in the application development/support space or in IT infrastructure management
Bachelor’s Degree in Information Systems, Computer Science or related discipline
Experience with and knowledge of data centers, network & telecommunication services and application management
Experience managing relationships with internal and ext business partners
Experience of work in an industrial environment

237

Systems Analyst Resume Examples & Samples

Maintaining and repairing desktop and peripheral hardware
Printer support
Build and deploy desktop PC's
Specialized applications support
Provide on-site support for manufacturing applications and the local distribution center
Associates degree in Information Systems or HS diploma with appropriate IT certifications required
Minimum 6 years relevant experience required; or minimum 3 years’ experience in OSRAM SYLVANIA IT organization required
Strong troubleshooting and problem solving skills required

238

Systems Analyst Resume Examples & Samples

Design, develop, implement and support technical solutions for the Service Now application
Participate and or lead projects
Participate on a on-call support team which provides after hours support to customers
Consult with other team members in estimating and sizing technology projects
Consult with technical, functional, and vendor resources to maintain the appropriate application environments
Install, configure, test, support and monitor information systems to meet requirements and technical specifications
Manage system interfaces
Work with software vendors in the diagnosis and resolution of and application problems
Apply patches and fixes as appropriate
Provide information system support and troubleshooting
Key resource with the vendors on applications supported for items related to the application software and hardware functionality
Acts independently under general direction
Top level technical expert in one or more areas of application systems analysis
Develops or reviews more complex or larger data processing systems and procedures
Under general direction, formulates/defines system scope and objectives based on user needs
Monitors the performance of production systems and recommends and develop means for improvement
Prepares detailed technical specifications from which program will be written
Analyzes and revises existing system documentation
Competent to work at the highest technical level of all phases of applications systems analysis and programming activities
Regularly provides guidance and training to less experienced analysts
Often has contact with other departments concerning the design of new or revised applications and systems
Has good understanding of the business or function for which application is designed
Able to write effective reports and documentation for review by management and non-technical end-users
Effective presentation skills with management and end users
Provides technical advice and training to other systems professionals and users

239

Systems Analyst Resume Examples & Samples

Problem solving- Exhibit intermediate problem solving skills including testing, intermediate troubleshooting techniques and issue resolution
Technical skills- Applies knowledge of PCs/peripheral devices, servers and networks when troubleshooting application issues. Ability to navigate the server environment via VPN and or Remote desktop
Communication- Exhibit effective written and verbal skills to communicate with peers, higher levels of management and customer base in a clear and concise manner
Implementation- Responsible for coordinating with software vendors and internal resources to support software implementations, upgrades and optimizations as needed
Priorities- Works independently and effectively manages time and work assignments
Documentation- Creates and maintains clear, concise documentation related to support tickets, status reports, and basic system related tasks
Customer Support- Interacts with customers in a timely manner. Demonstrates the ability to elicit information from the customer needed for troubleshooting and general support. Builds effective, considerate and proficient relationships with customer base. Demonstrates the ability to manage customer expectations to ensure alignment with organizational goals and objectives
Teamwork/Collaboration- Works under indirect supervision in a team environment. Demonstrate the ability to solicit assistance and collaborate with others across team members in varying departments
Leadership- Participates in the orientation of new Application Support Analysts and supports acclimating new staff to the ISS department practices and procedures
Drive- Demonstrates self-motivated and independent decision making with minimal supervision
Prior CDM experience preferred
EPIC certification preferred
Working knowledge of Health Systems procedures/policies
Participates as team member on assigned project
Possesses knowledge of basic project management skills
Potential after hours support

240

Systems Analyst Resume Examples & Samples

Install, upgrade, and support the various Epic Cache database application environments and associated 3rd party software products on Redhat Enterprise Linux operating system environments in compliance with established architectural standards
Provide Epic product function, design, build, and support expertise and experience for ongoing system build and configuration
Work with application end users, analysts and experts in Epic systems support to build, configure, deploy, implement, operate, support, and maintain the database
Develop, support and maintain required system design and build documents and other project documentation (business/system requirements, changes in workflow and configures system accordingly)
Contribute to the update and development of testing scripts and materials
Actively participate in all phases of the testing lifecycle and performs unit, system, regression and integrated testing tasks and activities
Adhere to organizational standards for application configuration and system Change Control
Create and maintain regular status reports and provide verbal and written status to Project Managers and Project Leadership as required
Ensure the reliability, security, and performance of numerous environments within the system including production, development, test, and training environments
Analyze database needs based on customer requirements and organizational direction to facilitate research and recommendations for cost effective hardware and software solutions
Monitor, report and manage performance of database infrastructure and applications and services as required
Troubleshoot all database infrastructure issues including database backups, disaster recovery and business continuity solutions
Responsible for upgrades/patches to assigned database systems and software tools as required by vendor partners
Monitor and support assigned database applications and services as required

241

Systems Analyst Resume Examples & Samples

Maintain product backlog and manage multiple work streams
Move our systems forward with expanded functionality, automation, and stability
Willing to learn and support tools and processes critical to accounting/finance function
Build and maintain knowledgebase of system documentation
Be a subject matter expert on the systems our employees rely on
Perform root cause analysis on production support issues
Work with and manage vendors on projects and support cases
Serve as liaison to other resources as needed to solve problems
Minimum three years’ experience working with systems, data, and analysis
Broad technical competency and knowledge of IT processes and best practices
Good understanding of accounting principles and practices in large corporate environment
IT experience with a major market ERP system a must
System integration experience through both configuration and customization
Proficiency with SQL is required
Familiarity of practices related to the Sarbanes-Oxley Act
Demonstrated ability to work effectively in a collaborative and fast-paced environment with minimal direction
Must have excellent analytical and problem solving skills. Ideal candidate is extremely detail oriented
Must have excellent communication, organizational, and presentation skills. Ideal candidate makes customer service a #1 priority
Bachelor’s degree preferred, but not required

242

Systems Analyst Resume Examples & Samples

Provides application, technical and preventative maintenance support for multiple end-user systems
Demonstrates, through output, a solid understanding of networking and distributed computing environment concepts and principles of client/server configuration
Supports development of information system requirements to include process and documentation creation and maintenance
Maintains user confidence
Protects operations by keeping information confidential
Maintains high level of quality work in a stressful environment

243

Systems Analyst Resume Examples & Samples

Application Support
Strong analytical, critical thinking
Work with complex logical structures
Experience with relational databases, sql queries, joins, grouping, functions, formulas, power pivot
Projects related to supported systems and used data sources
Communicate effectively in person, phone, email, virtual meetings
Interface between Care Coordination team and other technical teams
Design reports using a reusability approach
Basic ETL knowledge and abilities
SQL, SSIS, SSRS
Assists with scope and task plan development
Supports development of information system requirements

244

Systems Analyst Resume Examples & Samples

Administers the Security and Performance of all SQL Server Instances
Manages all data processing from source to reporting repositories
Proactively monitors the report delivery mechanisms to ensure minimum downtime
Responsible for troubleshooting and recommending solutions related to report data availability and delivery
Implements processes for ensuring availability and high quality for the reporting needs of our customers
Responsible for documenting the data artifacts including data processing as well as report development
Provide support to remote users
Bachelor's Degree (or higher) or High School Diploma/GED with 6+ years of experience with SQL Server Tools
4+ years of experience providing database administration and report development
2+ years of experience writing and troubleshoot TSQL or PLSQL queries
Ability to create and manage reports using SQL Server Reporting Services, Tableau, SAS or other Reporting Tools
Experience with managing MS SQL 2008/2012 RDBMS, SSIS, Reporting Services and other SQL Server related services from a Production Support level
Ability to create and manage ETL packages using SSIS or other comparable ETL Tools
Ability to effectively and clearly communicate and interact with all levels of personnel within the organization, including senior management, IT, and end-users
Understanding of HIPAA and other IT security standards in a healthcare environment
Solid understanding of Microsoft SQL Server performance tuning and SQL query optimization
Documentation skills for processes and procedures
Experience working with HADOOP and Big Data
Understanding of HIVE and its components within Big data
Previous experience with automating data processes
Experience in a healthcare environment or supporting non-technical users
Practical experience in managing the internal and external MS SQL database security

245

Systems Analyst Resume Examples & Samples

Plans and assists with oversight of testing processes and activities including defect identification and resolution
Develops or assists in the development of work plans, time schedules, and project task items and schedules and assists with estimating resource needs for analysts, programmers, user personnel, consultants,equipment, and prepares routine project status reports
Advises the appropriate people on the implications of existing IT systems that can be applied to a problem. Identifies risks and issues, and seeks approval on complex matters
Five or more years experience of major software systems implementation experience
Ability to effectively work with both internal and external clients

246

Systems Analyst Resume Examples & Samples

The identification of system requirements, documentation, testing and presentation of technology initiatives
Participate in determining/defining project requirements
Develop thorough design and end user documentation
Research, plan, install, configure, troubleshoot, maintain and upgrade vendor software
Draw up specific proposals for modified or replacement programs
Partner with other technical staff to ensure connectivity and compatibility between systems
Plan and execute deployments
Platform level support for the Outbound Notifications platform
Minimum 2 years increasingly responsible system experience to include maintenance, problem identification and resolution, and testing on a multi-platform environment
Minimum 3 years increasingly responsible programming experience using a standard coding language and/or platform required
Minimum 1 year experience writing detailed unit and system test plans for small to medium sized projects preferred
Minimum 1 year project coordination or experience with documentation of complex systems on a multi-platform environment preferred
Certifications from vendor/supplier programs (e.g., Cisco, Genesys, Microsoft, etc.) preferred

247

Systems Analyst Resume Examples & Samples

5+ years’ experience in information technology application development and Tier 3 support
Proficiency in
Javascript
Vbscript
Classic ASP
WMI
WSH
Apache
Tomcat
Windows Server 2008 R2
Window7 and Windows 10
Springs
Struts
JSON
Technology experience in a sourced or internally managed environment
Makes short term plans for the team to effectively utilize resources
Functions as an applications resource for both senior leadership and project teams in effective utilization of existing technology in business technical applications, either enterprise-wise or business-wide
Leads workgroup/project team or functions as a technical specialist
Supports and develops systems in a minimum of one environment
Coordinates with quality assurance, infrastructure services, vendor and internal application delivery teams
Provides consultation for systems development

248

Systems Analyst Resume Examples & Samples

Minimum of two years work related experience
Working knowledge of current cyber security policies and regulations to include knowledge of STIG implementation/application
Knowledge of Risk Management Framework (RMF)
Valid and current DoD clearance required

249

Systems Analyst Resume Examples & Samples

Bachelor’s degree in a related field, or the equivalent experience
Minimum of 5 years’ work related experience
Working knowledge and experience with Linux/UNIX servers and workstations
In accordance with DoD 8570.1M, the candidate must obtain an IAT-II level baseline certification (Security+) within 90 days of hire
Candidate must obtain a Computing Environment Certification (Linux+ or equivalent) within 90 days of hire
Currently active CompTIA Security+ certification
Currently active Computing Environment Certification (Linux+ or equivalent)

250

Systems Analyst Resume Examples & Samples

Strong Agile project experience and/or qualifications
Demonstrated Agile behaviours that emphasise collaboration, delivery, reflection and improvement
The confidence and experience with facilitating senior stakeholders
A self-driven, learning attitude
An emphasis on project delivery that reflects continuous improvement

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Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

Systems Analyst Resume Examples & Samples

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