Technician, Service Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the technician, service job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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A Tromp

Abdullah

Tromp

377 Mazie Via

San Francisco

+1 (555) 650 1896

377 Mazie Via

San Francisco

Phone

p +1 (555) 650 1896

Experience Experience

Houston, TX

HBS Service Technician

Houston, TX

Friesen, Effertz and Christiansen

Houston, TX

HBS Service Technician

Development and maintenance of site-specific documentation and quality assurance information as instructed by Operations Manager
Creation of Spot works from planned maintenance visits
Providing detailed technical support and training for troubleshooting, system installation, system designing and servicing
Reporting near misses, incidents and other opportunities for improvement
Keep abreast of changes and new developments in product and preventive maintenance techniques
Development and maintenance of site-specific documentation and quality assurance information as instructed by field supervisor
Achievement, measurement and reporting of performance indicators and site service objectives

Boston, MA

Sprinkler Service Technician

Boston, MA

Feil Inc

Boston, MA

Sprinkler Service Technician

Bring to the immediate attention of the supervisor all changes, discrepancies and coordination problems that impair installation activities or schedules
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment
Carry/move equipment and tools weighing up to 40 pounds. Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet or more
The primary function of this position is to complete the installation of fire protection piping, valves, and accessories for commercial and industrial application
Perform work in unusual and sometimes difficult positions; such as climbing ladders, scaffolding, and high lift equipment
This position is to provide a complicated level of technical support and highest level of customer service while servicing, inspecting and / or installing SimplexGrinnell and other multi vendor products

present

Los Angeles, CA

Specialist Service Technician

Los Angeles, CA

Hettinger-Welch

present

Los Angeles, CA

Specialist Service Technician

present

Perform Preventative, Corrective and Emergency maintenance on customer’s Building Management Systems, Servers/Front Ends and HVAC related equipment
Diagnose and perform repairs in a time effective manner
Complete documentation of all work done, including all readings, offsets, etc
Complete documentation of all work done, including all readings, etc
Possess/develop comprehensive knowledge of entire product and services portfolio and routinely consult with both customer and field sales force
Work in collaboration with the dispatch group and the customers in order to meet the customers’ and organization’s expectations
Perform maintenance and calibration of digital, pneumatic, electric and electronic systems

Education Education

Bachelor’s Degree in Quality Awareness

Liberty University

Bachelor’s Degree in Quality Awareness

Skills Skills

Good computer skills
Participate in available cross training to effectively develop skills in areas specific to other mechanics
Perform & assist in scheduling of repairs when the Shop Foreman is unavailable
Ability to work independently and prioritize work
Ability to work safely around electrical and mechanical hazards
Willingness to work with products returned from industrial and wastewater sites (protective inoculations available)
Ability to optimize work to effect a minimal amount of overtime
Inspect & work with brakes as stipulated in Section 396.25 of The Federal Motor Carrier Safety Regulations (FMCSR)
Test drive vehicles that have been repaired to ensure all repairs were properly performed
Use diagnostic equipment, welding & cutting machines, tire mounting, replacement, and repairing equipment

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15 Technician, Service resume templates

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Technician Service Rep Resume Examples & Samples

Ask technician and customer questions regarding order modification and actively listen for responses for the purpose of validating data and ensuring customer needs are met. Simultaneously navigate and update various on-line tools to assist in problem-solving and updating customer's account
Assist customers with equipment needs such as upgrading equipment as customers upgrade services. Ensure programming selected supports equipment selected and balances the needs of the customers with the right business decisions
Input data and write comments into various computer systems in order to track information on customer calls
Work in a team environment by supporting and assisting other team members as required
Proactively provide recommendations to workflow, processes, procedures and other aspects of the job which could benefit the customer, the site and or individual performance
Persuasive & friendly verbal communications skills for the purpose of convincing others (customers) to maintain upgrade or add other services and equipment. Solid writing skills so that information which is written is understood by others
Effective listening skills to ensure understanding of customer needs and desired out-comes
Decision-making: Knows and executes on decisions which are within their scope. Knows and asks for assistance on decisions which are outside of their scope
Ability to interact with distressed customers to provide information in response to inquiries about products and services and to handle and resolve service complaints
Demonstrated organizational, detail orientation, prioritization skills and time management skills to ensure that work related activities are completed in an accurate and timely manner
Familiarity with a variety of office equipment, standard software packages and application and use of personal computers to include the Microsoft Office suite of products

Ski & Snowboard Service Technician Resume Examples & Samples

Describing and promoting product in line with customer's express needs as well as promoting the higher grade tunes and tuning products
Monitor and audit inventory levels in store and between stores
Maintain all company paperwork according to policies and standars with 100% accuracy
Knowledge of register access

Ski & Snowboard Service Technician Resume Examples & Samples

Adhere to all safety precedures and shop guidelines regarding the use of tools and equipment
Performs routine maintenance on ski and snowboard equipment
18 years of age or older - preferred

Ski & Snowboard Lead Service Technician Resume Examples & Samples

Promote extended warranty/maintenance agreements, parts and accessories purchase
Supervise and direct entry level staff
Opening and closing responsibilities
Previous experience running and maintaining a ski tuning center - required

Manager, Technician Service Center Resume Examples & Samples

Partners with the leadership team to develop and execute strategic business plans, operational goals and performance metrics that drive dispatch and tech productivity to ensure a high level of customer service and satisfaction
Sets departmental goals, including developing and ensuring the maintenance of departmental procedures, monitoring, and controlling workflow and outage control
Implements and continually refines systems and workforce management processes to ensure high-quality service delivery
Analyzes technical operations, general business and administrative performance to achieve customer satisfaction, system effectiveness and profitability
Manages call routing and scheduling to ensure required coverage
Provides direction to ensure accuracy of forecasted internal and outsourced call volume for the TSC
Tracks, analyzes, and reports performance data on key departmental initiatives
Creates and environment that fosters teamwork and accountability and positively impacts the customer experience
Provides input as well as communicates company strategy and motivates the TSC team toward achieving company vision
Ensures that work/escalated issues are addressed and completed in a timely manner
Provides leadership, guidance and direction to TSC leaders and employees
Hires, coaches and evaluates TSC personnel and leadership based on performance standards
Consistent exercise of independent judgment and discretion on matters of significance

Technician Service Center Resume Examples & Samples

Takes inbound calls from technicians who are in the customer's home attempting to fulfill an order when a modification has been either requested by the customer or determined necessary by the technician. Speaks with the customer to ensure they understand any billing and/or equipment charges as well as any agreement changes that result from the work order modification. Modifies the work order to align it with the changes being performed by the technician as agreed to by the customer
Prevent unnecessary cancellations by resolving customer issues and working toward same-day resolution, following company policies and considering business needs while also promoting the best possible customer experience
Professionally handle incoming customer escalations and ensure that issues are resolved both promptly and accurately. Follow up with DIRECTV Home Services technicians and/or local offices as needed to resolve customer issues
Provide basic technical and billing support to customers
Resolve customer issues with-in established guidelines and policies and with intent of a "First Call Resolution."
Determine when a call or certain decisions need to be escalated for further review or approval
Perform required job functions while maintaining individual performance standards (as described in Path to Success) and site specific performance standards such as meeting or exceeding site service level goals
Stay up-to-date on all communications, processes, procedures and general Dispatch center information in order to better assist the customer and to ensure Dispatcher is in compliance with latest processes
Attend training as required whether classroom or on-the-job training
Daily duties will flex based on business needs. TSCR2 may work in multiple call types. May perform other related duties and responsibilities as assigned and/or required
2 + years of Customer Service or Sales experience required
1 + year of Dispatch experience preferred
Bilingual a plus
Effectively able to deal with conflict
Maintain skills through continuous learning either in a classroom environment or on-the-job training
Demonstrated problem-solving and multi-tasking skills
Maintain a sense of urgency combined with getting work done completely, accurately and in accordance with Company standards
Ability to work effectively in a team oriented, high demand and fast paced environment
Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner

R&D Service Technician Resume Examples & Samples

Assists higher level technicians with on-site installations, troubleshooting, and emergency repairs. Refers more complex problems to higher level technicians
Repairs medical equipment for Canon dealers and/or customers in a timely and professional manner, to provide an effective service
Assists customers, supplies information concerning parts, technical advice and schematic technical drawings, and responds to inquiries to provide customer support
Inspects equipment for repair and provides verbal and/or written cost estimates concerning costs for repairs
Completes paperwork associated with each work order
Supports technical builds for R&D department research and experiments
Requires a high school diploma or equivalent and 0-3 years of medical equipment repair or other related experience
Proficient in Microsoft Office (Word, Excel, and PowerPoint.)
Requires analytical and problem solving skills
May have to work overtime and may be assigned to other shifts based on company needs

Diesel Service Technician Resume Examples & Samples

Assures that tractors/attachments are repaired in a timely and accurate manner by performing the necessary diagnostics and trouble shooting, consulting with department manager when necessary
Assists in repairing used and/or returned merchandise
Moves tractors/attachments around interior or exterior of buildings. Assists in loading and unloading tractors/attachment shipments when needed

Systems Service Technician Resume Examples & Samples

Assist with the installation/upgrade of related service in the Point of Sale and Banking Industry & Mainframe environments
Hardware such Mainframe, Midrange servers, IBM Sure POS/Cisco Networking/IBM-Lenovo PC’s
Complete hardware break/fix service in these same environments
Ability to work alone and in a team environment at various customer locations
This position is 80% hardware and 20% software oriented
Banking Systems is considered a strong asset
Understanding of IBM Servers & Storage products adds value
Proven PC skills in both hardware and software
Networking skills, i.e. Cisco certification
Professional written/verbal communication skills
Must be a self-starter with strong sense of customer commitment
Own transportation and a valid drivers license required
Must be College or University Graduate

Boat Service Technician Resume Examples & Samples

Assures boats are repaired in a timely and accurate manner by performing the necessary diagnostics and trouble shooting, consulting with department manager when necessary. When required assemble new and used boats and ATV's for customer delivery
Performs cleaning and detailing on interior/exterior of all boats, motors, and trailers
Moves boats, motors, and trailers around interior or exterior of buildings. Assist in loading and unloading boat and trailer shipments when needed

Infrastructure Decomm as a Service Technician Resume Examples & Samples

7+ years of experience delivering data center infrastructure products and services (server, storage, and networking)
Minimum of 2 years experience in managing and coordinating projects and technical resources
Intermediate experience with multiple operating systems including Redhat Linux, Microsoft Windows, IBM AIX, and VMware ESX Experience with monitoring and supporting Wintel WEB based service 2-3 years Oracle, Oracle RAC and MS SQL specific experience a plus Intermediate experience within VMware Virtual Center, including new VM creation, modification, and deletion Experience with blade-based server platforms and their design and management tools, such as HP and IPDco UCS Understanding of standard layered tools including CFengine, Tivoli, Symantec ESM, NetSNMP, KeON, etc Good working knowledge of automated server workflow and provisioning tools such as Oracle SOA and VCAC (DynamicOps) Experience with SAN and NAS data storage technologies including EMC, Hitachi Data Systems, IBM XIV, NetApp, and F5 Acopia Good understanding of routing/switching concepts, IP assignment, LAN/WAN/VLAN configurations, CISCO/Juniper products, and network inventory management systems such as AIMS Experience with process engineering, ITIL/Six Sigma approaches, workflow management and complex provisioning environments Proven success delivering enterprise technologies to the lines of business in large-scale enterprise environments
Global infrastructure planning and delivery experience Understanding of a production environment
Candidate should be a self-motivated, independent, detail oriented and a responsible team-player
Understanding of ITIL concepts especially Incident and Change management principles is a plus

Service Technician, Heathrow Resume Examples & Samples

Help maintain cleanliness of vehicles and service centre
Relevant certifications a plus
Certification to repair A/C systems and handle refrigerant preferred

Frac Service Technician Resume Examples & Samples

Frac equipment setup/removal, maintenance and frac watch
Perform other related duties as assigned by management or indicated by
Must be willing to travel and assist in other Branch locations as required
A valid class 5 license with air brake endorsement
Minimum 3 years of experience as frac technician
Good understanding of frac site operations and interaction between all service providers on site
Good understanding of plug and perf as well as sliding sleeve methods
Good understanding of coil systems and snubbing units
Must be proficient with Microsoft Office
Must be available and willing to travel to customer locations and with such frequency as the employer determines necessary to meet its business needs, including scheduled weekends

Specialist Service Technician Resume Examples & Samples

) Technical and Job related Responsibilities
Test, calibrate verify system and peripheral devices. Testing to be performed according to all applicable standards
Technical College Diploma in Electric/Electrical or HS diploma/GED plus 2 years HVAC experience
1 years related experience including troubleshooting and HVAC systems
Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite
Knowledge of Honeywell or third party software and programming tools
Strong communication skills to deal with co-workers, customers and contractors
Basic understanding of fundamentals of contract principles
Ability to work as a member of a team
Ability to work under limited supervision, work is generally not reviewed in detail. Guidance is available to review
Makes independent decisions. Difficult, complex or unusual matters or decisions are usually referred to more

Specialist Service Technician Resume Examples & Samples

) Health, Safety and Statutory Compliance
Respond to and resolve Emergency Service Calls as required, in accordance with customer contract
Be responsible for Honeywell assets such as Tools, proprietary Software, & site database
Technical College Diploma in Electric/Electronics or HS diploma/GED plus 3 years in IT Structure experience
2 years related experience including troubleshooting and IT structure
Knowledge of Honeywell or third party software and programing tools
Proven troubleshooting and problem resolution skills
Strong documentation skills
Strong communication skills to deal with co-workers, customers and contractors

Specialist Service Technician Gaspésie Resume Examples & Samples

Perform maintenance and calibration of digital, pneumatic, electric and electronic systems
Respond to emergency calls
Ensure satisfaction of a specified group of customers
Maintain and increase a profitable business volume of assigned contracts in a specified region
DEC or AEC in instrumentation & control or building services or BAC in electrical or mechanical engineering
Minimum of 2 years of experience as an instrumentation, digital control and or building services technician
Keen sense of customer relation

Specialist Service Technician Resume Examples & Samples

Coordinate job schedule and plan with Honeywell subcontractors and other trades
Keep abreast of changes and new developments in products
Technical Degree in HVAC control, or Associates degree in mechanical, electrical, or computer/networking systems, or HS diploma/GED and three years equivalent industry experience in Direct Digital Control systems for commercial HVAC applications
Bachelor's Degree in Mechanical/Electrical Engineering, or equivalent industry related experience
Proficient with LON and/or Bacnet communication protocols
Experience programming/troubleshooting Direct Digital Control systems for commercial HVAC applications
Proficiency in MS Office Applications
Position is contingent upon obtaining and maintaining Virginia Department of Criminal Justice Services (DCJS) certification (must pass FBI background check and obtain this certification)
TCP/IP networking

Specialist Service Technician Resume Examples & Samples

As the main point of contact for the customer, you must develop relationships and identify ways that Honeywell can help the customer solve issues in operating their business
3 years of related support services experience in Honeywell, IT, Technology, Service Industry, or a related industry (IT/Networking/Technology a plus)
Associate's or Bachelor's Degree in Engineering Technology preferred or equivalent experience
HVAC experience
NICET certification
Building automation and controls experience
Security and access control
Strong computer/IT Networking skills
Experience with fire alarm and/or security systems
Experience with system integration and software interfaces

Specialist Service Technician Resume Examples & Samples

5 years of related support services experience in Honeywell, IT, Technology, Service Industry, or a related industry (IT/Networking/Technology a plus)
3 years experience working with Honeywell CARE software
3 years Honeywell EBI – Enterprise Building Integrator

Service Technician Sign-on Bonus Resume Examples & Samples

A minimum of one (1) year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or military service
Valid driver’s license and acceptable motor vehicle record
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

Service Technician, Pest Elimination Resume Examples & Samples

Establish effective working relationships with external/internal customers
Keep abreast of Ecolab’s product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions
Educate customers on best practices to identify, eliminate and solve pest problems and upsell additional products and services
Use technology to manage structural, sanitation and pest issues
Maintain flexibility to adjust your day to assist customers in a round-the-clock, fast-paced, multi-tasking environment
Previous front-line service or route sales/service experience combined with a high school diploma, post secondary education is an asset
Hands-on pest elimination industry experience plus a provincial structural applicator’s license is a definite asset
Self-starter focused on quality service with the ability to recommend value added products and services
Organization skills, disciplined work style and strong work ethic to ensure your effectiveness in planning your schedule to achieve your territory goals
Effective problem solving skills with ability to work independently
Must be available to respond to customer emergency service requests on weeknights, weekends, and holidays
Good computer skills, a valid drivers license and good driving record; able to lift and carry 50 pounds
Able to travel to the US for training/meetings immediately upon hire

Project Service Technician Resume Examples & Samples

Ensures that all aspects of on-the-job safety are maintained, including compliance with Nalco Safety policies
Develops strong relationships with customers and monitors overall customer satisfaction
Manages and participates in industrial cleaning services (condensers, air handlers, and domestic water systems)
Installs, commissions, maintains, and repairs water treatment applications
Documents and communicates completed services by providing clarity and value to the customer
1-2 years working in the trades (plumbing, electrical, mechanical)
1-2 years’ experience with customer service (field based)
Strong computer application literacy (including Microsoft Office Suite, Outlook, and ability to learn internal business systems)
Associate’s or Bachelor’s degree in an industrial, mechanical, or technical specialty
3+ years’ experience in plumbing and electrical
Leadership experience leading small teams (1-5 people)
Knowledge of water filtration, domestic and condenser water systems, boiler systems, pipe design, instrumentation installation, and reverse osmosis
Track record of successful interaction with customers as part of a field installation and service team
Experience managing installation projects

Service Technician Sign ON Bonus Resume Examples & Samples

Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Immigration sponsorship not provided for this role
Commercial refrigeration and/or commercial cooking equipment repair experience

Service Technician Olomouc Resume Examples & Samples

Conduct work safely and with an attention to detail; promote and demonstrate safe behavior and practices at all times
Perform all mechanical, hydraulic, and electrical component maintenance, repair or replacement of parts to correct malfunctions
Secure and monitor the clean and tidy condition of the turbine after job completion
Fill out work orders and check lists, confirm completed orders including proposals for an optimization of processes
Prepare and maintain adequate and accurate reports and records including, but not limited to, time sheets and expense reports
Check tools and spare parts for accuracy, operational capability and completeness prior to starting work
Ensure on time return of unused and defective materials and tools with correct declaration and correct packaging
Read and interpret schematic drawings, diagrams, blueprints, specifications, work instructions, work orders and reports in order to determine material requirements and proper assembly procedures
Work with crane rigging (electro plan), lifting devices, tag lines and personnel by giving both verbal and hand signals for proper positioning of load being lifted
Act as a role model within a field environment to ensure all procedures are followed as required and act with an understanding of customer service towards wind farm owners
Basic knowledge in working with MS-Office
Driving license in class CE/ BE

Service Technician Fiber Specialist Finland Resume Examples & Samples

Perform blade inspections and register results in maintenance systems
Perform repair on blades according to findings from blade inspections, mainly from platform
Documentation of the job performed
Maintaining and upgrading installation activities
Carrying out a diversity of check-ups, repairs and replacement activities of turbine components
Daily report and registration in our business system
Make travelling reservations and bookings according to plan
Minimum 4 years of professional experience
Comfortable working at heights, coping with the respective challenges this brings
High level of Safety awareness
Fluency in Finnish is beneficial
Speak/write English on an intermediate level
Experience from working and repair with composite materials is a plus

Service Technician / Engineer Resume Examples & Samples

Provides technical assistance on equipment start-ups, installations and repairs of compressed air systems. Including “hands-on” work to assure equipment operates to customer’s requirements
Diploma/Degree in Electrical Engineering
2-3 years in service experience, preferably in the air compressor industry
Valid Driver’s License & GDL License
Preferably candidates who are good at written and spoken Mandarin, will be an advantage
Knowledge on compressed air systems will be added advantage to this application
Strong player who is analytical, self-motivated and customer-oriented
Operating knowledge of Microsoft office software

Project Service Technician Resume Examples & Samples

Understands and adheres to Nalco safety guidelines included focusing on and consistently practicing safety as a top priority for all projects completed. Can lead a Tailgate talk – demonstrates a lead by example process in safety compliance. Ensures the team utilizes all appropriate safety equipment and procedures
Provides guidance to On Demand Laborers in completing project and following the safety guidelines set forth
Supervises the technical and manpower needs of the project and notifies the Supervisor/Manager when there are additional needs
May manage contractor resources on safe job completion
Regularly completes all written permits based on Nalco and customer requirements (such as confined space, electrical permits, etc.)
Ensures that work areas and equipment are clean and orderly and in good repair
May be required to work any shift and weekends
Basic competence/ability in plumbing and electrical
Minimum 1-2 years of relevant experience
Must be able to work in a confined space entry
Must be able to work with heights and lift weights of up to 60#
HVAC or Plumbing Trades Background or Trade School Degree/Certification

Lead Sprinkler Service Technician Resume Examples & Samples

Two years field experience as a Sprinkler Fitter, Inspector, or Trainee is a plus
Functional knowledge of Wet or Dry Sprinkler Systems a plus
Valid driver’s license with good driving record
Ability to lift minimum of 40 (90) pounds without assistance
Excellent "Customer Service Skills"
Good written and oral communication skills and have a good organizational skills
Must be able to pass a pre-employment security, drug, and background check

Service Technician Birmingham Resume Examples & Samples

Servicing systems utilising your knowledge of Fire Alarms, Gas Suppression & Extinguishers
Preparation of service work utilising organisational skills
You will report to the Tyco Field Line Manager
Cover 24 hour callout support in-line with requirements
Experience in servicing and or installation of Fire Alarms, Gas Suppression and Extinguishers Systems would be desirable
Knowledge of Fire protection systems or safety systems would be desirable
Live within south east region

Electronics Service Technician Resume Examples & Samples

Performs inspections of security, close circuit television, Access Control and fire alarm systems based on NFBA, Local codes and contract requirements
Assists service technicians with system repairs and completes minor repairs including battery replacement
Tests operation of system to the signal-receiving center to properly establish service connectivity
Complete all forms accurately such as the NFPA 72, TycoIS and customer paperwork as required
Manage and schedule daily, weekly and monthly contracted inspections as assigned to ensure monthly inspections are completed as scheduled for the calendar month
Minimum 1 - 2 years experience installing and inspecting/repairing TycoIS or comparable product line

Service Technician, Tyco LSP Resume Examples & Samples

Must communicate effectively with other team employees as needed
Must be positive working in a team environment assisting in the overall success of the service team
Must be willing to help others

Depot Service Technician Resume Examples & Samples

5-7 years' experience with temperature control equipment and/or refrigeration experience preferred
Mechanically/Electrically proficient
Brazing and soldering skills
Solid troubleshooting skills
EPA Certification
Strong customer focus and communication skills
Sets high standards in work ethic and highly self-motivated
Basic computer skills with ability to learn service procedures and software tools
LI-KP1

Associate Service Technician Resume Examples & Samples

Troubleshoot, report, and perform all necessary service with some direction
Contact customer with the estimated time of arrival
Escalate problems when appropriate
Reassign calls when appropriate
Participate as a member of Technician Team
Complete preventative maintenance inspections
Implement all field change orders
Maintain effective communication with Business Team and technician team members
Develop working knowledge of all operating standards, practices, and procedures
Provide customer contact for all post-installation problems

Service Technician, Fleetconnect Resume Examples & Samples

Onsite installation of FleetConnect/FlightConnect systems
Region: Continental US to start with International implications
Coordinates with upcoming customers for onsite assistance
Implement software upgrades at trucks and pedestals
Provide onsite training for customer
Troubleshoot problems as they arise
Develop and maintain relationships with each customer site
Provide 24/7/365 support, in partnership with the Sr Service Technician
Research new installations for meter register compatibility
Coordinate gathering of equipment data for programming Monitor FRID Tag selection and programming
Manage transfer of data (memory stick and cellular) to initiate systems
Assist in developing effective back office spreadsheets
Survey and monitor customer satisfaction
Repair Returned parts
Provide quality control and testing of equipment

Specialist Service Technician Resume Examples & Samples

Participation in delivery of Small Service or Install jobs, including but limited to, engineering, drawings, programming, documentation, installation, management of sub-contractors, start-up, testing and customer acceptance
Technical College Diploma in Automation or HS diploma/GED and years experience in electronics or automation
3 years related experience including troubleshooting and delivery of small jobs
3 years Microsoft Windows Operating Systems and Microsoft Office Suite
Knowledge of HVAC systems, Control systems, Mechanical system operation and building facilities. Honeywell Installed Systems Product knowledge – EBI, XL5000, CARE, ComfortPoint, PCs and general network knowledge. (For HVAC TECH)
Knowledge of Fire alarm system codes, NFPA guidelines, devices used and functions for FA applications. Honeywell products knowledge – XLS140/3000, EBI, XLS1000, FS90. (For FIRE ALARM TECH)
Knowledge of Security systems, access control, CCTV, Digital Video and controlling software. Honeywell Product knowledge of EBI/DVM, Access, CCTV, TEMALINE (FOR SECURITY TECH)
Basic Project Management skills
Basic understanding of fundamentals of contract principles
Ability to travel throughout the service area, with occasional overnight stays

Technician IT Service Lead Resume Examples & Samples

Provides clear, concise communications with external customers and internal staff with audit trail
Leads and trains helpdesk representatives and dispatchers
Obtains and maintains a high percentage of first call resolution
Adheres to contract Key Performance Indicators (KPIs) for answer time, wait time abandon and ticket management
Proactively monitors and troubleshoots production environment
Initiates timely escalation of ticket resolution
Performs preliminary troubleshooting for second line maintenance requests (i.e. reboot/reset devices, place devices in service mode, etc.)
Provides Third party retail support
Provides technical support to Agencies and Operators
Dispatches second line technicians to service calls
Manages Knowledge base-content contribution and review
Performs ticket lifecycle management
Monitors system performance, including

Central Service Technician Vii-west Lafayette Resume Examples & Samples

One year of medical, medical inventory, or surgery experience (including clinicals during school)
Ability to obtain CRCST (Certified Registered Central Service Technician) certification within 12 months of hire
Knowledge of basic math, fractions, decimals, and percent manipulations
Good communication skills, with the ability to follow verbal and written instructions in English
Ability to interpret technical manuals with reasonable mechanical abilities
Proficient in Microsoft Word, Excel, Outlook, and data entry
Ability to lift and carry up to 100 pounds with assistance

Project Service Technician Resume Examples & Samples

Understands and adheres to Nalco safety and DOT guidelines included focusing on and consistently practicing safety and compliance as a top priority for all projects completed
Be able to work backup needs in the field as needed
Experience and ability using Microsoft Office Programs (Excel, Word, Outlook,etc.)
Must be capable of obtaining a Class B Commercial Driver’s License (CDL), issued by the state in which the candidate resides with all the relevant endorsements
Three (3) years commercial driving experience, compliant with Federal Motor Carrier Safety Regulations and DOT regulations, in the past 5 years required
Acceptable motor vehicle record (5 years)
Current Class B Commercial Driver’s License (CDL), issued by the state in which the candidate resides with all the relevant endorsements
Experience in basic repair/service of water treatment equipment or related commercial/industrial equipment

Technician, Service Resume Examples & Samples

Use established ISO work instructions to provide repair, calibration, certification and preventative maintenance services for all Hach brands equipment
Provide technical assistance as needed to customers, Field Service staff and Technical Consulting Services
Determine the amount to bill customer within a framework of charges using computerized service systems
Provide input to new product design teams as assigned
Training of internal staff and external customers
Accurate inventory management
Two-year technical degree in electronics or equivalent experience
Proven customer interaction skills
Ability to work independently and prioritize work
Ability to work safely around electrical and mechanical hazards
Willingness to work with products returned from industrial and wastewater sites (protective inoculations available)
Availability for travel as required

Service Technician FJ Resume Examples & Samples

Electronic and mechanical skills required
Solder skills and experience required
Must follow instructions and apply to real situations in a very quick manner
Reach monthly targets on a consistent basis
Ability to meet and/or exceed deadlines
Able to professionally communicate with internal and external customers
Able to investigate and resolve discrepancies
1)Electronic and/or Mechanical Certification or degree. Plus 2+ years experience working in a medical repair or similar environment preferably in the endoscopy field
2)Ability to research and analyze various different types of information
3)Ability to prioritize work
1)Perform bench type processes to complete repairs based upon the Incoming Inspector’s findings
2)Diagnose problems, replace or repair parts, test and make adjustments
3)Assembles and disassembles small highly delicate parts of the endoscope assuring the unit meets the established specifications
4)Performs final quality inspection on the completed repair to ensure the product is up to the manufacturer’s original specifications before passing the scope along to the final quality control station
5)Troubleshoot potential problems not originally discovered during the initial inspection
6)Operates required equipment in a safe manner following established safety rules, maintains a neat and clean work area, follows established tool and instrument control procedures, and reports any unsafe acts or conditions to immediate supervisor
7)Other duties as required

Field Service Power Generation Technician Resume Examples & Samples

Familiar with the location of job and how bill is to be paid
Successfully complete all required training courses from Cummins, Inc. and Cummins Southern Plains, Ltd. Continually improve upon mechanical skills through home study courses, service/parts topics, and other schools offered by the Company
Must have a valid Texas or Oklahoma driver's license and an acceptable driving record
Able to make educated decisions
Able to troubleshoot and perform any repair without supervision
Must possess a working knowledge of the product and basic principles of electricity
Must have an internal drive for customer service and provide an elevated level of service for internal and external customers

Window Warranty Service Technician Resume Examples & Samples

Valid Class C drivers license with a clean DMV record
Able to compute basic math problems
Proper usage of personal protective equipment

Specialist Service Technician Resume Examples & Samples

3 years experience in HVAC systems, control systems, mechanical system operation and building facilities
Honeywell installed systems HVAC product knowledge
Diagnostics and troubleshooting skills required

Service Technician Solar Resume Examples & Samples

Repairing and maintenance of ABB Solar products in workshop,
When necessary, commissioning of products in customer’s field,
Preparing the service reports and records that are necessary for the quality of service (reporting of cases, part ordering, follow-up of logistics, replacement of broken parts at customer site..)
Providing technical support to ABB Sales team, partners and customers,
Providing maintenance of the service tools and keep the test tools in working condition,
Performing site works following service plan according to ABB’s technical, commercial and health & safety standards

Installation & Service Technician Ottawa Resume Examples & Samples

Complete worksite job hazard safety assessments, and take appropriate actions prior to starting job tasks to minimize risk of injury
Address customer concerns regarding operation of ADT security systems
Install, service, troubleshoot, repair, and inspect ADT products and equipment at customer sites
Utilize assigned field mobility device (notebook computer) to enable, program and test systems as required
Utilize assigned field mobility device to retrieve install/service jobs, track job times and record actions taken to complete job requirements
Utilize assigned field mobility device to input and submit payroll timesheets
Provide security system training to users as needed
Prepare job completion and service reports for customer signature
Minimum Requirement - High school diploma
Ideal candidate will possess electronics related diploma / certification from a recognized post secondary institution
Minimum 2 years experience installing, inspecting and / or servicing electronic security systems

Dispenser Service Technician Resume Examples & Samples

HS diploma required, technical degree is a plus
Strong electrical, mechanical, plumbing and troubleshooting diagnostic skills required
Excellent communication skills (verbal and written) and computer literacy are essential
Ability to handle multiple priorities with minimal direction
Must be safety conscious with a clean driving record
Outstanding customer service skills and sales aptitude preferred
ACI certification a plus
Valid Driver License required

Trainee Service Technician Pest Elimination Resume Examples & Samples

Provide high quality pest elimination services to commercial job sites in a timely and professional manner
Achieve budgeted service targets
Professionally communicate pest solutions to customers and solve their pest problems
Efficiently manage your assigned route through scheduling, product and equipment inventory, collections, customer record maintenance, and regular customer communication
Ensure sales leads are passed on to sales staff
A full and valid Drivers Licence
A drive for results, coupled with a superior customer focus
Ability to build strong relationships in a variety of situations, with the ability to articulate and communicate our value added solutions
Be a motivated self-starter, with the ability to work with minimal supervision
Be practically minded, with hands on experience

Wind Turbine Service Technician Resume Examples & Samples

High degree of quality awareness; excellent fault finding and diagnostics skills combined with the ability to detect and remedy faults, defects, problems
Able to work at heights and high level of physical fitness
Fluency in English language
Class B driving license (license for driving cars/vans up to 3,5 t with trailer)
Electrical/ mechanical service or maintenance experience will be the additional advantage

Branded Service Technician Resume Examples & Samples

Conduct appliance diagnosis and repairs in consumer’s homes or other locations as needed
Resolve all problems related to appliance performance on behalf of Electrolux consumers
Drive a service vehicle through an assigned route to multiple repair locations
Record all activities via computer system or designated process related to repairs, daily routes, and other activities
Achieve performance standards for productivity and efficiency
Maintain inventory of parts on assigned vehicle, minimizing cost through proficient inventory control
Maintain high level of skill and proficiency in appliance repair
Attend all training, meetings, and other events as required
Wear designated uniform & maintain standards of personal grooming & appearance consistent with Electrolux values
Maintain a dedication to providing exceptional customer service
Ability to diagnose and repair major appliances
Read and interpret wiring diagrams, schematics and other service information
Passion to serve consumer as well as shareholders of EMA
Demonstrate empathy for consumer’s needs and requirements
Able to drive a service vehicle to through a daily route to consumer’s home
Possess strong problem solving and critical thinking skills

Service Technician Minneapolis Resume Examples & Samples

Provide repair and service support on Low to Mid-Range office printing products in customer's location
Keep service management informed of potential customer issues if unable to resolve
Participate as a full member of a service workgroup and contribute to the group's productivity
Use Microsoft Exchange e-mail
Perform mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level
The FRUs may be electrical, electronic or mechanical in nature and are defined during product training
Diagnosis and repair using product manuals, AC-DC multi-meter, and fault codes
Provide timely and courteous customer service to facilitate customer satisfaction. Meet and/or exceed all required standards, such as Customer Notifications (ETA), Response Time, Product Repair Hours, Parts Cost, First Time Fix, and Call-Backs
Responsible for providing reliable transportation to service calls
Candidates must successfully pass a baseline assessment of competencies with electrical, mechanical, measurement, computer, and essential tools used. The position requires the ability to lift and /or move thirty (30) pounds. Contractor must agree to comply with all security arrangements required by the Xerox customer
Have a clean and groomed appearance and adhere to the contracting organizations dress code
This is typically for men , button up or golf shirt with collar, dress slacks, dress shoes or street shoes that can be polished
For women, button up blouse with collar and appropriate neckline , dress slacks, dress shoes or street shoes that can be polished Work overtime on an occasional basis
Ability to demonstrate attention to detail. Ability to demonstrate excellent verbal and written communication skills Demonstrate ability to manage multiple tasks. Demonstrate ability to communicate with all levels of personnel
Ability to demonstrate excellent customer service skills
Minimum 2 year technical school
Electronic Certificate / Diploma
Experience or formal training in AC-DC electrical/electronics required. Functional knowledge and application of a multi -meter

In House Service Technician Resume Examples & Samples

Attention to Detail is critical to ensure accuracy in Contracts, Proposals, and other responsibilities
Collaboration & Teamwork skills are required to lead and work in a team environment and to establish priorities and achieve results
Must have strong Communication Skills—oral, written & listening to ensure effective communication with team members, customers, and organizational leadership
Strong Coordination and Business Acumen Skills are required to support the negotiation of the price, delivery, and other terms and conditions for contracts and services
Strong Organization, Planning & Execution skills are essential to develop and execute, plan and maintain responsibilities, schedules, forecasts, projects and changes in priorities
Decision Making and Problem Solving Skills are required in order to resolve challenging issues, to ensure that individual or multi-faceted problems are effectively identified, and evaluated, while weighing out alternatives, risks, and consequences prior to making decisions
SAP experience desireable
Familiarity with ISO9001, AS9100 or equivalent

Specialist Service Technician Resume Examples & Samples

Associates Technical College Diploma in HVAC or HS diploma/GED and 3 years HVAC technical experience
2 years knowledge of HVAC systems
2 years knowledge of Fire systems
State Fire Alarm License
NICET Level II
Knowledge of HVAC systems, Control systems, Mechanical system operation and building facilities. Honeywell Installed Systems Product knowledge - EBI, XL5000, CARE, ComfortPoint, PCs and general network knowledge
Knowledge of Fire alarm system codes, NFPA guidelines, devices used and functions for FA applications. Honeywell products knowledge - XLS140/3000, EBI, XLS1000, FS90
Knowledge of Security systems, access control, CCTV, Digital Video and controlling software. Honeywell Product knowledge of EBI/DVM, Access, CCTV, TEMALINE

Service Technician Rep Resume Examples & Samples

Be responsible for basic installation, maintenance, and repairs on equipment within an assigned territory—all while keeping customers completely assured and satisfied. (And in compliance with agreed upon Service Level Agreements, of course.)
Wield your manual skills and perform work on products like ATMs, POS systems, kiosks, single pocket proof encoders, and workstations
Assist in site preparation, including installation of cable, staging of equipment, and minor testing of equipment
Be a guardian of all NCR assets used in the delivery of customer services (that’s tools, software, vehicles, documentation, and intellectual property). Which means you’ll maintain stellar records and an appropriate parts inventory
Capture customer information so that we can complete any invoicing and stay in contact to make sure we’re providing the best possible service

Sterilization Service Technician Resume Examples & Samples

Repairs, calibrates, maintains and installs sterilization equipment and other medical equipment, such as but not limited to operating room lights, warming cabinets and operating room tables
Performs preventative maintenance inspections according to manufacturer or departmental procedures
Analyzes equipment for causes of failure and isolates, tests, and replaces defective parts
Evaluates vendor repairs and projects. Deals with manufacturers on repair work and parts needed for equipment repair and maintenance
Uses departmental computer and paper systems to maintain equipment records; document failures, repairs, and inspections, and generate reports
Identifies potential hazards with devices during the course of service activity; works to resolve once identified
Assists in the investigation of incidents involving sterilization and other medical equipment
Instructs clinical staff concerning use and operation of medical equipment
Attends staff meetings and participates in other meetings, seminars, workshops, and conferences as required
Performs assigned work safely, adhering to established departmental safety rules and practices
Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors

Installer Service Technician Resume Examples & Samples

The Installerwill install, dismantle and troubleshoot commercial security systems, Intrusion Systems, Closed Circuit TV, Card Access, Intercom and other related alarm systems equipment as required
Installs, dismantles and troubleshoots commercial security systems, Intrusion Systems, Closed Circuit TV, Card Access, Intercom and other related alarm systems equipment as required
Tests components to ensure establishment of service
Interprets electrical drawings, technical bulletins and building plans
Co-ordinates direct connect installations with fire/ police dept. officials and provides operating instructions to appropriate personnel
Reports defective material or inaccuracies in job information that may result in inadequate protection
Assists with the instruction of subscribers in operation procedures and care of equipment
Will be required to assist with maintenance and inspections and such other duties as may be required

Service Technician / Fitter Resume Examples & Samples

Install and/or service on wet, dry, pre-action, and deluge sprinkler systems
6+ years’ experience as sprinkler fitter
Self-starter that can work with little to no supervision
Have a valid driver's license and a driving record that meets company requirements
Must be able to pass a pre-employment background and drug test
Be able to obtain and retain any licenses that are required by National, State and Local Codes

Service Technician M/F Resume Examples & Samples

To provide a service that ensures all mechanical and electrical equipment is running to its optimum performance and that all departmental SLA’s and KPI’s are met
Recognized qualification from a vocational school or college with a focus in the Mechanical or Electrical field3+ years apprenticeship or equivalent experience in the Mechanical or Electrical field
HNC, HND, C&G 2330, 17th Ed
Experience of multi-contractor management
Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians

Service Technician for the Underground Resume Examples & Samples

Become conversant with the operation the products we manufacture, both new and legacy kit
Undertake planned maintenance of LUL / Tubelines - Network Power equipment contract base and assets
Attend UPS breakdowns and any subsequent repair/return visit
Undertake commissioning of any new UPS equipment installed
Be available for participation in the on-call rota. Day or nights as required
Work in line with the company Health and Safety requirements as well as within the customer’s requirements
Promote the company image on site by providing a professional service to customers, where necessary instructing site staff on care and operation of the installed equipment
Identify opportunities for equipment, maintenance contracts and replacement UPS, Battery and Capacitor sales
Appropriately and professionally respond to all requests for assistance (whether on-call or otherwise)
Timely and accurate completion of all departmental, company and appropriate customer paperwork and administration documents
Maintenance of tools/equipment and schedule of calibration and PAT testing

Express Service Technician Resume Examples & Samples

Participates actively with team servicing of every customer vehicle to ensure fast, expert service
Dedicates work time to providing excellent customer service
Promotes teamwork to deliver times and accurate customer care during all operating hours
Fulfills the customer's needs the first time, every time
Protects customer's vehicle with floor mats, seat/steering wheel covers and, if necessary, fender covers
Performs Multi Point Inspection (MPI) visual inspections and communicate with customer service manager and/or customer service adviser within 10 minutes
Maintains back shop cleanliness and equipment calibration to Sears Automotive standards
Thanks customer, expressing appreciation for the business
Performs miscellaneous duties as assigned
Successful completion of Sears Automotive Express Technician core curriculum
Commitment to safety: Use of appropriate personal protective equipment, back belt, safety glasses and safety shoes at all times
Maintenance of individual productivity as defined by the business sales per hour standard
Ability to stand and walk for prolonged periods of time
Extended workdays of up to 10 hours, weekends and nights as necessary
Ability to handle stressful situations and work in a fast-paced environment
Ability to read and utilize reports
Extensive spoken communication for customer and associate relationship skills
Pre-employment drug test and background check will help assure we build teams of people who can best work with others and serve customer needs
Speed and expertise when installing tires and batteries
Commitment to teamwork and mentoring others

Construction Service Technician Resume Examples & Samples

Responsible for running on an average of 56 appointments per month, excluding weekends
Improve and maintaining customer service response time. Average days to complete (from open date) of combined product lines, should not exceed company average
Improve and maintain high and acceptable level in customer satisfaction ratings
The incumbent will be responsible for performing fieldwork necessary in resolving customer complaints along with monitoring/inspecting new installs to insure products and services provided are to company standards. Help improve installation technique/methods of Sub-Contractors through field training
Physically fit to provide necessary fieldwork to resolve customer complaints
Maintain high level of customer satisfaction through efficient/timely customer resolution
Maintain high level of communication with respective Service Administrator to insure efficient rate of productivity is reached
Maintain open communication with District Managers to assist as needed with resolving customer issues
Maintain good driving record
Good written and oral skills. Responsible for writing up service work orders, completing product order forms and communicating with customers on regular bases
Maintaining high performance level of appointments and completions of customer complaints
Travel within District territory to meet scheduled appointments
Work with Installation team to enhance and insure current installed jobs are in compliance with company installation methods and procedures through field inspections
Interact with Installations and contractors as needed to help improve installations methods of products
Maintain service vehicle (i.e. wash truck weekly, oil changes etc.) and tools to insure equipment is in safe operating condition
Estimate and provide repair cost on service contracts when necessary
Insure that safety policies and practices, concerning vehicles, tools and equipment are complied with
Great selling techniques
Good motivating and training skills
Computer and typing skills
Excellent customer and interpersonal skills
Knowledge of installing home improvement products such as vinyl siding, replacement windows, doors, kitchen remodeling/re-facing
General home construction knowledge
Good written and verbal/phone skills
Great listening skills
Excellent at problem resolution and decision-making, concerning customer complaints
Complete understanding of all tools, equipment and materials used to perform services
Ability and willingness to travel weekly

A&P Technician, Service Center Resume Examples & Samples

Performs scheduled and unscheduled inspections, maintenance, and repair of airframe and powerplant systems and components per acceptable methods, techniques, and practices
Documents work performed in accordance with Regulatory and Repair Station/Quality Manual policies and procedures
Demonstrates proficiency with the methods, techniques, practices, tools, and equipment used during aircraft maintenance
Identifies, protects, and preserves piece parts and articles undergoing maintenance in accordance with RSM/QCM and company policies and procedures
Assures parts, products and materials that are installed meet regulatory requirements
Performs assigned work in a safe effective manner while practicing good housekeeping in accordance with company and regulatory requirements
Provides detailed turnovers when maintenance is left unfinished prior to shift changes
Experience in FAR Part 145 Repair Station environment maintaining general and/or business/corporate aviation aircraft
A&P Certification required in accordance with 14 CFR Part 65 from a FAR Part 147 School
Current passport and driver’s license or ability to obtain both
Experience with 14 CFR Part 43 required
Familiarization with 14 CFR Parts 91,135, and 145 preferred
Working knowledge of maintenance software (i.e. Quantum, Corridor, and/or SAP), Windows operating systems and Microsoft office products
Thorough knowledge of aircraft maintenance requirements and inspection procedures and practices
Ability to work under pressure including time constraints and challenging situations
Ability to read work orders, blueprints, diagrams, manuals and process specifications, follow sequence of planned operations
Ability to work extended hours and travel to off-site locations requiring overnight stays with little notice as required

Sprinkler Service Technician Resume Examples & Samples

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature

Field Service Power Generation Technician Resume Examples & Samples

Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
Capable of electrical repair and maintenance with minimal supervision - practical exposure to working on Power Generation products
Able to understand basic computer use
Awareness and ability to access Cummins service support tools (such as Quick Serve On Line, INPOWER, LONMGMAKER) and understanding of Microsoft Software

Project Service Technician Resume Examples & Samples

Building, refurbishing, and maintaining all equipment that is used in rental fleet
Refurbishing, maintaining, and preparing for the deployment of trailers and equipment used in the Mobile fleet
Maintain a clean, safe, and environmentally compliant work and storage area
Participate in physical inventory, safety meetings, and improvement committees
Be able to troubleshoot and repair minor problems and alert maintenance to major repairs
Be available for overtime work from time to time
Perform work in a safe manner and follow established Nalco safety procedures
Ability to speak & read English proficiently
Ability to use scientific instruments ( i.e. pH meter) and can record the results of operator tests on log sheets and other documents
Ability to use Microsoft Excel and Word
Ability to operate a fork lift and pallet jack
Ability to lift 70 pounds, Climbing, Twisting & Turning
Acquire and maintain a Commercial Driver’s License (CDL), class B minimum

Sprinkler Service Technician Resume Examples & Samples

This position is to provide a complicated level of technical support and highest level of customer service while servicing, inspecting and / or installing SimplexGrinnell and other multi vendor products
Troubleshoot, diagnose & repair equipment/systems
Carry/move equipment and tools weighing up to 40 pounds. Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet or more
Complete service acknowledgement, with proper coding, through communicating devices and submit time reports and other documents as required

Service Technician, F&B Resume Examples & Samples

Providing basic service including water sampling, water analysis, chemical handling, maintaining equipments
Diploma OR Higher Nitec OR Nitec in any Science or Engineering field
Ideally 2 years of working experience in F&B industry
Mechanical maintenance experience is preferred
Manual driving license a must
Can work in a high pressure atmosphere
Exposure to MS Excel and and MS Word

Warranty Service Technician Resume Examples & Samples

Provide customers, consumers, and sales employees with information as requested relative to warranty field work, estimated time of arrivals of warranty product, product/technical specifications, and warranty replacement
Resolve product and service issues and relay information back to the appropriate parties
Place outbound, follow-up phone calls to consumers to ensure warranty field work is completed to the consumer’s overall satisfaction
Handle inbound and/or outbound telephone calls from external and internal customers to ensure timely warranty service completion for consumers and to resolve warranty issues
Enter orders into system with high level of accuracy and volume
Maintain department standards with accuracy and be flexible in an ever-changing environment in order to provide the highest level of service to our customers
Participate in continuous training on policy, product, processes, systems and new technology
Manage invoicing process
3 years Representative, Customer Service I experience in Masco Cabinetry
Proficient computer skills required
Intermediate skill level in Microsoft Office Suite, including the ability to create, format and maintain complex spreadsheets, graphs and charts
Proficient on the use of PC Miler
Excellent organizational skills, including ability to multi-task and prioritize workload
Demonstrated successful ability to input data with a high accuracy rating, and strong attention to detail
Excellent verbal and written communication skills with the ability to interact with external customers
Demonstrated successful capability to resolve conflict over timely, sensitive or complex issues
Ability to function at a high level of effectiveness, flexibility, independence and initiative without daily interaction with management
Bachelor’s degree or actively enrolled in a Bachelor’s program
Experience in serving the residential construction industry
Advanced knowledge of Microsoft Excel
Knowledge of Masco Cabinetry products, and ability to read cabinet and countertop layouts
Lean Process Experience

Business Service Technician Resume Examples & Samples

Travel to offsite business locations to perform maintenance and repairs of LG’s equipment to ensure top product performance
Facilitate and perform service repairs on electronics, and additional end user products for retail and business customers
Diagnose problems, assess the extent of the problem, determine warranty coverage, and make decisions to repair the product and/or replace parts
Responsible for meeting customer satisfaction measurements, minimizing average on-site response time, keeping open and accurate communication regarding parts service delays, respecting customers, being polite and knowledgeable while having a positive attitude to go above and beyond what’s required
Conduct technical diagnosis and performs specialized repairs on a variety of commercial electronics and appliances
Communicate with the engineering department for support and opinions on challenging symptoms and repairs
Provide top quality service and work directly with customers in a professional manner
Provide technical advice training and assistance to customers on the operation of products
Maintain service records including equipment worked on and daily travel logs
Maintain company vehicle and manage tools, inventory of parts with accurate records of parts used, exchanged, and communicate when replenishment parts are needed
Process paperwork and perform data entry upon completion of each job
Minimum 1 year experience repairing televisions
Experienced in using applicable electronic tools and diagnostic test equipment
Basic knowledge of MS Office and Smartphone technology with the ability to quickly learn new software applications
Meet physical requirements such as bending and lifting as much as 100lbs
Ability travel 100% within an assigned area
Ability to work a flexible schedule to meet business needs

Technician IT Service Resume Examples & Samples

Monitoring the status and progress towards resolution of assigned Incidents
Keeping affected business partners informed about progress
Escalating the process as necessary per established escalation policies
Provide hardware and software support for all supported Personal Computer and Mobile Devices plus associated peripherals
Provides support of conference room audio video equipment
Maintaining accurate hardware and software inventory and configuration information
Provides basic training to end users on ad-hoc basis

Wind Service Technician Resume Examples & Samples

Must have minimum of 6 months training within the iron and metal industry or electrical field
Physically and mentally able to work suspended from heights and in confined spaces
Flexible travel schedule

Specialist Service Technician Resume Examples & Samples

DEC or AEC in instrumentation & control or building services or BAC in electrical or mechanical enginering
The selected candidate will have to obtain the security approvals required by the customer
Bilinguism, an asset
Good personal organisation and planning skills
Knowledge of a few PLC programming languages

Technician Service Drives Resume Examples & Samples

Ensure phone technical assistance
Products and systems commissioning in end customers sites
On-site expertise and preventive maintenance operations
On-site repair
Write site mission reports
Ensure stand-by for customers with maintenance contracts
Promote drives service portfolio when working in customer sites
Comply with OHS rules, be active in improvement plans
Weekly reporting on his activity for sales administration follow-up
2 to 5 years experience in a customer Service organization

Field Service Power Generation Technician Resume Examples & Samples

Field installation, repair and maintenance of Industrial (6kw and above) Power Generation Systems
Participate in keeping work area clean at all times, and/or keep company vehicle clean and in good repair at all times
Properly maintain and interpret various product/service information sources including parts microfiche, service manuals and product support bulletins
Successfully complete all Cummins required training courses on a timely basis
Provide assortment of hand tools needed to do repairs, as well as basic electrical/electronic meters
Work in a safe, efficient and professional manner

Sprinkler Service Technician Resume Examples & Samples

Installation of water based fire sprinkler systems, layout and fabrication of piping
Follow verbal and written instructions, read and understand construction blueprints, diagrams, and specifications used in installation activities a plus
Carry/move equipment and tools weighing up to 40 pounds
Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equpipment up to 40 feet or more
Complete and submit time reports and other doucments as required

Technician, Service Resume Examples & Samples

Complete all records of work performed and comply with Federal, State, and Company Rules and Regulations
Must be on time, cleanly dressed and available for work at scheduled work shifts or on call periods
Must supply and maintain defective free hand tools to perform duties
Test drive vehicles that have been repaired to ensure all repairs were properly performed
Inspect & work with brakes as stipulated in Section 396.25 of The Federal Motor Carrier Safety Regulations (FMCSR)
Perform vehicle inspections that meet the qualifications & requirements stipulated in Section 396.19 of the FMCSR
Perform regulatory required inspections
Use diagnostic equipment, welding & cutting machines, tire mounting, replacement, and repairing equipment
Work on all equipment at the terminal level, such as, steam Rack equipment, shop equipment, and Company cars and pickups
Maintain all equipment to the highest quality, in a timely manner, while keeping cost at a minimum
Review procedures as necessary to ensure compliance of all company and industry standards to meet all regulatory agency requirements
Ability to optimize work to effect a minimal amount of overtime
Perform & assist in scheduling of repairs when the Shop Foreman is unavailable
Perform remedial and preventative maintenance and maintain facility appearance and safety through good housekeeping practices inside and outside of the facilities
Participate in available cross training to effectively develop skills in areas specific to other mechanics
Must use and wear all PPE when required
Train and guide others to learn duties of Mechanic
A minimum of a high school diploma or G.E.D. equivalent is preferred
Technical certification or equivalent training in a mechanical environment or energy related field is preferred
A minimum of 6 months to 1 year mechanic experience in a related field is required
A valid driver's license with acceptable driving record is required
The ability to test drive vehicles that have been repaired to ensure all repairs were properly performed is required
Ability to read and understand, analyze and interpret documents, equipment repair manuals, reports and federal, state and local codes and regulations
Basic computer skills such as: opening, creating and updating content in MS Word documents and Excel spreadsheets is required
The ability to effectively communicate, both verbally and in writing, with other individuals, teams, customers, and stakeholders of the business, at various levels of the organization, in a business like and professional manner is required
Works indoors and outdoors in and around industrial and electrical equipment

Hybrid Technician / Service & Install Resume Examples & Samples

Perform service and repair work as designated in profitable and proper manner. Record productive time versus travel time
Perform preventive maintenance work in accordance with service program designated for specific customer
Keep updated on all changes/modifications to Stanley equipment and Ansi156.10 standard as notified through published communications
Test equipment before leaving job site; perform safety check
Assist and instruct others in install / service methods
HS Diploma or Equivalent is required
Prior experience as a Glazier installing glass doors or windows and carpentry experience a plus
Ability to lift and/or carry weight from 50-75 lbs

Wind Turbine Service Technician Resume Examples & Samples

Work as part of a team ensuring service schedules are adhered to
Fault find and repair electrical, mechanical and hydraulic systems
Report any faults or observations to the service coordinator
Prepare service reports for completed work
Keep all service records up to date
Ensure all safety requirements are adhered to
Carry out retrofits as required
Attend additional training courses as required
Cover weekends on a rota basis
Attend operation meetings as required
Attend out of hours’ faults when required

Business Service Technician Resume Examples & Samples

Possess and maintain a valid driver’s license
Specifically Nortel/Avaya product line
Installation and maintenance of DSL and Internet service
Ability to obtain and maintain certifications for PBX, VoIP, and data CPE for installation, maintenance, and for other required certifications for new and emerging technologies
Able to distinguish between all colors; able to work at heights of 20-30 feet; able to work from ladders, platforms or poles; able to lift 50 lbs. from ground level to chest height
Must possess an acceptable performance, attendance, safety and driving record
Experience interacting with customers and performing in sales incentive programs
VESTA E911 training

Service Technician Sign ON Bonus Resume Examples & Samples

Installs and services customer and company equipment
Performs all daily functions in a safe manner
One to five+ years related experience
Class B CDL with Haz Mat and Tanker required

Project Service Technician Resume Examples & Samples

Lifting up to 50 pounds
Climbing , Crawling, Twisting/turning
Use of a respirator for some services
Any other strenuous activity
Driving a company vehicle
5+ years’ experience in plumbing and electrical
Knowledge of RO/ DI
CDL Class B

Technician Service Resume Examples & Samples

Makes all common types of single line telephone installations; identifies correct pair in pedestals or on terminal blocks; connects aerial and buried drops; properly bonds buried drops and small buried cables; repairs subscriber drops to customer premise; leaves pedestals and aerial splice cases neat and in good repair
Locates trouble in a single line telephone installation including efficient and logical determination of the location of the trouble and the replacement or repair of the located fault
Picks up color-coded pairs and installs aerial terminal blocks
Runs acceptance tests and uses loop test equipment at completion of installation to ensure the equipment and cable pairs are working properly
Installs, maintains, and troubleshoots broadband and IPTV related equipment
Troubleshoots and repairs individual pair to subscriber location
Performs all installation techniques necessary to ensure a professional appearing job
Performs all work in accordance to FairPoint Standard Operation Procedures
Must demonstrate the ability to clearly communicate verbally and in writing
Must demonstrate basic computer skills. Advanced computer skills a plus
Must demonstrate knowledge of color code
Must demonstrate the ability to use test equipment including but not limited to 965 test set
Must possess a valid driver license. CDL may be required dependent on location and vehicle
While performing the duties of this job, the employee is required to continuously lift up to 10 pounds
While performing the duties of this job, the employee is required to frequently sit, stand, walk, reach below shoulder height, lift up to 20 pounds, carry up to 20 pounds, use fine and gross manipulation of hand/arm and use simple grasp of hand
While performing the duties of this job, the employee will need to push cable reels up to 1,000 lbs. and push a hand truck up to 300 lbs. Employee will need to pull generators up to 250 lbs. and pull cable into conduit up to 200 lbs
While performing the duties of this job, the employee is required to occasionally stoop, bend, crouch, twist, kneel, crawl, and climb stairs, ladders, scaffolds, reach shoulder height and overhead, work aloft in bucket truck, lift over 100 lbs. above and below the waist and overhead, carry over 100 lbs., and occasionally need power grasp of hand and repetitive use of hand and arm
While performing the duties of this job continuous ability to differentiate color, depth perception and to change focus is required and frequent use of computer screens, distance vision, peripheral vision and close vision is required
The primary work environment for this position is an outdoor setting with occasionally that of an office or equipment setting
DOT Medical Certificate may be required dependent on location and vehicle

Business Service Technician Resume Examples & Samples

At least twelve (12) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles, and installation, repair, and move/add/change to PBX/key systems
Experience/certifications from a variety of CPE vendors, to include Nortel/Avaya (BCM, Norstar, IP Office, or Enterprise platforms), TekNet, and Cisco
Experience with a variety of Cisco products, including switches, routers, and Call Managers
Working knowledge of TCP/IP, networking, routing, and switching
Ability to provide efficient, quality service to both internal and external customers, both face-to-face and over-the-phone
Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet
Ability to work in confined spaces (e.g., attics, crawl spaces)
General experience in testing and turning up HSI
Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 75 pounds
Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays
Cisco Certifications, such as CCNA, CCNP, C-Voice, etc
Experience installing/maintaining Metro-Ethernet services
Experience with Cisco products (Call Manager, Cisco routers and switches)
Installation and maintenance experience with E-911 systems, including VIPER, Power, and Cassidian
Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and referring sales of products and services

HBS Service Technician Resume Examples & Samples

Service and maintenance of Honeywell Security and HVAC equipment and third party equipment on all designated sites
Day to day servicing, Security System Installations, calibrations and maintenance; including Diagnoses and repairs faults in air conditioning, Security and mechanical equipment
Development and maintenance of site-specific documentation and quality assurance information as instructed by Operations Manager
Achievement, measurement and reporting of performance indicators and site service objectives
Trade Certificate Essential
Electrical or Electronics Associate Diploma or higher an Advantage
Controls roles - Excellent knowledge of EBI with relation to Security and BMS and associated Control components
Security roles:- Excellent knowledge of security systems and associated components (CCTV, Access Control, Digital Video) etc

Wind Service Technician Resume Examples & Samples

Ability to understand, perform and retain various skill-related training and operational and safety procedures demonstrated by supervisor/team lead
Must be willing to travel consistently within the USA and occasionally internationally
Preferred minimum level of education/experience: associates degree in a technical or an electrical field or minimum 3 years' related work experience
Must not be afraid of heights/be able to work from heights
Ability to climb towers up to 300 feet and frequently handle, move, and/or lift repetitive weight up to 50 lbs
Timken fosters a drug-free work environment*

HBS Service Technician Resume Examples & Samples

Service, maintenance and commissioning of Honeywell and third party equipment (as per trade expertise)
Reporting near misses, incidents and other opportunities for improvement
Carry out hazard and risk assessments for all tasks as per company policy and procedures
Basic to Intermediate computer skills
Electrical or Instrumentation Trade Certificate
Commitment to customer satisfaction
Good communication - both verbal and written

Express Service Technician Resume Examples & Samples

Diagnose and repair vehicle automotive systems including engine, steering, suspension, brakes and air conditioning to required specifications
A team player who is focused on providing exemplary customer service
Pass a motor vehicle report and possess an acceptable safe driving record
Pass a 7 year criminal background check and drug screen

Diesel Service Technician Resume Examples & Samples

Perform diagnosis, repair, and reconditions of machine systems and components
Complete thorough documentation on all reports and forms required with work assignments
Communicate machinery problems and resolutions to supervisor and customers
Utilize computer programs to effectively complete assignments
Seek and participate in appropriate training opportunities, local and off-site
Follow all safety rules and regulations in performing work duties
Maintain technical and product knowledge
Completion of competency assessments as required
Analyze customer complaints, by identifying the facts
Identify customer service opportunities and implement solutions
Perform other duties as assigned by direct supervisor in a professional and efficient manner
Up sell jobs during the repair process
Present a positive and professional image of Titan Machinery in the presence of customers and community

HBS Service Technician Resume Examples & Samples

Providing detailed technical support and training for troubleshooting, system installation, system designing and servicing
Handle product and technical training of existing distributors, prospective distributors and associate
Provide onsite installations & Commissioning support and technical training in house or regional as and when required to distributors and key accounts
Arrange technical meetings and product demonstration to prospective distributors, customers and consultant
Intermediate to High computer skills
Fault finding and repairs to Electronic equipment
Experience with Honeywell control systems and EBI products in Security, Fire and HVAC applications is an advantage
Strong experience in BMS Systems including trouble shooting, fault finding and problem diagnosis

Project Service Technician Resume Examples & Samples

Assist the Service Manager and supervise assigned projects
Communicate with customer, customer’s agents, general contractor, and/or other trade contractors to ensure that all necessary information is communicated to the Service Manager to support favorable project completion
Check drawings, specifications, and documents, for accuracy
Participate in pre-installation Job Walk with Service Manager. Communicate installation layout specifics to Installation and Service Technicians
Maintain communication with the Service Manager to assure he is up-to-date on the project and involved with any system design related changes and/or client requests for changes
Conduct courteous and professional communications with the customer or his employees. Inform the customer of your arrival and departure. Provide answers to the customer’s questions or direct the customer to the appropriate Nalco Cal Water sales representative
Display superior professionalism on the job site in conduct and communications to exemplify the high standard of workmanship and excellence demanded by Nalco Cal Water
Keep supervisors timely informed of all critical project related issues
Maintain excellent customer relations
Train assigned apprentice Service Technicians as needed
Assist with the more technical details of new installation, and existing installation changes, from on-site layout to completion including, instrumentation, controls, and wiring, performing plumbing in a variety or materials such as PVC, copper, polypropylene tubing, and high purity materials
Provide electrical connections from customer supplied outlets or disconnects, between controls and sensors. Verify equipment power requirements are consistent power source provided by customer
Perform disinfection/sanitization of complex plumbing systems, tanks and associated systems
Perform chemical cleaning of reverse osmosis membranes
Complete his installation work in the time prescribed by the Service Manager
Perform control setup on automated systems, control adjustment and repair, instrument calibration, instrument and control wiring
Perform complex troubleshooting, adjustment, and repair of automated and semi-automated systems, sub-systems, controls and instrumentation
Manage jobsite cleanliness, use of company materials, and be responsible for minimizing material waste during installation (wire, brackets, fittings, misc. materials)
Take responsibility for the security, proper use, and routine maintenance of the vehicle, tools, and equipment issued for his/her use, including voltage meter, test kits, water quality meter, hand and electrical tools, vehicle fluid levels, vehicle odometer reporting, and other typical tools
5 years of experience and the demonstration of a high level of proficiency as a Service Technician
Valid California Driver’s License and good driving record
Bachelor's Degree, Chemical Engineering Preferred (Adomite: Chemical related background strongly preferred, process technology training a plus) Downstream: - Technical/Science/Engineering
Experience working with MS Excel Spreadsheets
Must have a strong mechanical aptitude
Water treatment or specialty chemical industry experience
History of working in a field that required autonomy and self-motivation

HBS Service Technician Resume Examples & Samples

Service, maintenance, install and commissioning of Honeywell and third party equipment (as per trade expertise)
Day to day servicing, calibrations and maintenance; including Diagnoses, repairs faults, basic programming and commissioning in air conditioning DDC control systems
Perform project management control including scoping, implementation, functional description development, installation, commissioning and defect rectification of controls project
Navigate and interrogate BMS interfaces
Adhere to the high standards of Health and Safety management required by Honeywell and our customers
Trade background in HVAC control systems with industry experience with energy, converged technology, system installation, maintenance, fault investigation, design and pricing
Security CCTV experience or qualifications highly desirable
Minimum of 7 years experience working on DDC and controls systems
Electrical experience:- Basic knowledge of electrical diagrams and electrical switching
Knowledge of Computerised Maintenance Management systems and procedures (essential)
Good computer skills (Microsoft office, email, excel)
Good planning and time management (desirable)
Small /medium estimation of works and pricing (desirable)

Business Service Technician Resume Examples & Samples

Cisco CCNA and Airbus 911 current certification
Installation and maintenance experience with E-911 systems
Experience/certifications from a variety of CPE vendors, to include Adtran, Cisco and Avaya
Ability to complete designated amount of work in a specified timeframe while adjusting work assignments or schedules to meet changing work-related priorities or demands
Accept call-outs and overtime as a condition of employment including possible weekends and holidays
Cisco Certifications, such as CCNA or CCNP
911 training - Airbus/Vesta current certification

Sprinkler Service Technician Resume Examples & Samples

Will receive service calls from Service Resource Center, including brief description of equipment/system malfunctions
Troubleshoot, diagnose & repair equipment/systems; by following tech & parts manuals, notices/bulletins, etc
Will be required to be “on call”
2 years' previous sprinkler experience preferred (operations or service)
NICET II certification preferred
FASA/BASA certification preferred
Some computer skills required
Must adhere to all OSHA & Tyco safety policies & procedures
Must be physically fit to perform the work of the trade, required to lift & carry equipment & tools which may weight over forty (40) pounds
Exhibit effective customer service skills; by consistently communicate with the District staff and customers to ensure complete customer satisfaction
Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet or more

PDI Technician / Service Agent Resume Examples & Samples

Inspect new vehicle deliveries from transporter for damages and/or missing parts and complete the delivery receipt as required by the manufacturer
Perform other related duties as required
Must be able to work 40 hours per week from 6:00AM-2:30PM

Specialist Service Technician Resume Examples & Samples

The main function of this position is to respond to and resolve service calls, providing preventive maintenance, technical support and troubleshooting for Honeywell customers
Additional responsibilities related to the technical delivery of Small Service Jobs may be assigned as well. These customers will have various products installed that fall into the HVAC Controls and Building Automation Systems category as well as their associated computer systems such as security and fire systems. The goal is to ensure system uptime and efficiency
Community College Technical Diploma or University Degree or equivalent work experience
Minimum 3 years of Technical experience in the HVAC or automation industries
The selected candidate may be required to obtain customer's security clearance
Knowledge of server based systems on various operating systems Experience with HVAC Controls and Building Automation Systems, a high priority asset
Experience with Security, Card Access, and Fire Systems an asset Experience on nurse call systems a strong asset
Excellent customer relationship and communication skills a must
Experience with various products and designs
Network configuration knowledge
Eligibility to obtain a Federal Government Security clearance
Willingness to travel (overnight stay) up to 10% of the time

Wind Turbine Service Technician Resume Examples & Samples

Proven turbine experience gained within or outside Renewable sector
Familiar with PLCs and MS-Office operating system
Able to work at heights
Electrical/ mechanical service or maintenance experience

Technician, Service Now Hiring Openings Resume Examples & Samples

Responds to dispatch calls for machine repairs using company-owned vehicle
Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory
Prepares machines for installation at accounts; assists in installations and removals

Technician, Service Resume Examples & Samples

Perform root-cause analysis, repair, upgrades and testing of product and systems that return from the field, documenting all work on Service Reports
Associates or technical degree required (or relevant experience)
4 years of related experience in the testing of digital and analog circuitry and device
Demonstrated knowledge and understanding of all aspects of the job, including the ability to set up and operate specialized and sophisticated test equipment Exceptional troubleshooting ability
Soldering skills
PC experience a must
Ability to interface with multiple groups in the organization to resolve service issues
Technical writing skills are a plus
Previous experience in a medical device company preferred
Experience working in a broader enterprise/cross-division business unit model preferred

Manager, Technician Service Center Resume Examples & Samples

Partners with the leadership team to develop and execute strategic business plans, operational goals and performance metrics that drive support effectiveness and tech productivity, ensuring a high level of customer service
Implements and continually refines systems and workforce management processes to ensure high-quality service delivery and a great place to work for employees
Analyzes technical operations, general business and administrative performance to achieve customer satisfaction, employee satisfaction, system effectiveness and profitability

Sprinkler Service Technician Resume Examples & Samples

Installs appropriate devices; dismantles and reconstructs equipment as required by customer or the Company
May work with other installers who are dedicated to a large Commercial and/or National Accounts project
Six to twelve months apprenticeship/class room study or 2 to 4 years electrical and electronic equipment experience with demonstrated mechanical aptitude
Ability to operate hand and power tools. Ability to operate fleet vehicle in a safe manner at all times

100

Electronics Service Technician Resume Examples & Samples

Service Technicians receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell
Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers
Participate in a scheduled On-call rotation

101

Specialist Service Technician Resume Examples & Samples

Perform Preventative, Corrective and Emergency maintenance on customer’s Building Management Systems, Servers/Front Ends and HVAC related equipment
Primary service responsibility for assigned resident accounts
Independently troubleshoot and solve complex system and process related problems
Maintain all required site and system documentation
BAS / FAS / S ecurity Control Systems
MicroSoft Office
FAS System familiarity
Scope and Estimation Skills
Server/SQL Familiarity
Possess highest level of skills required for problem resolution
Capable in performing preventative/predictive maintenance
Capable of writing, reviewing, and / or editing various types of technical reports
Capable of evaluating control effectiveness and using advanced tuning and optimization tools
Able to evaluate and modify MD and CD loops as well as write detailed analysis report
Knowledgeable of system architecture and operations as well as applicable software
Associates Degree or equivalent in technical discipline
Minimum of 10 years of related experience

102

Technician Service Workshop Resume Examples & Samples

Service Honeywell products through the repair process
Perform initial repair quoting
Responsible for component inventory management, troubleshooting/testing, writing detailed reports regarding services performed, and staging product for final shipment
Contact customers primarily via email
Maintain Service Reports / Quotations in ERP database (SAP)
1 year experience with specialized test equipment including
Good vision and manual dexterity
Associate degree of Applied Science in Electronics or Military experience with electronics background
Ability to effectively communicate with customers, distributors, co-workers, and other departments within the company
Proficient in Microsoft Office (Word, Excel, Outlook). Strong candidates will have experience with Oracle or SAP or Salesforce

103

Construction Service Technician Resume Examples & Samples

Follow all safety rules and regulations in performing work assignments
Perform diagnosis and repair
Perform reconditioning and repair of all machine systems and components
Identify and implement solutions for customer service opportunities in the dealership's area of responsibility
Prepare all reports and forms required in conjunction with work assignments
Conduct self in the presence of customers so as to present a professional image of the RDO Equipment Co
Perform other duties as requested by the Service Manager and assist other department personnel to ensure customer satisfaction
Participate in any and all appropriate training
Attend all RDO Equipment Co. functions and meetings
Follow all policies and procedures as specified in company manuals and as directed in the employee handbook

104

Install & Service Technician Resume Examples & Samples

Install, intrusion, fire CCTV, and access control security systems
Run electrical wiring in attics, crawl spaces and other confined spaces, which can include drilling, trenching and aerial runs
Troubleshoot new system installations to ensure proper function and to ensure system meets local, county, state, or federal codes; legal and/or insurance requirements
Proper documentation of installation issues/actions/resolutions both internally and externally (site visit reports, acceptance forms, service tickets, etc.)
Perform installation and repair work as designated in profitable and proper manner. Records productive time versus travel time
Maintain adequate parts inventory for service vehicle; keep inventory log
Carry weights from 75 pounds
Vocational/Technical Degree in related electrical, mechanical, industrial field or the equivalent combination of education and related work experience

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