User Experience Lead Resume Samples

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ZW
Z Wiegand
Zita
Wiegand
3615 Kulas Expressway
Los Angeles
CA
+1 (555) 908 0441
3615 Kulas Expressway
Los Angeles
CA
Phone
p +1 (555) 908 0441
Experience Experience
San Francisco, CA
User Experience Lead
San Francisco, CA
Murazik LLC
San Francisco, CA
User Experience Lead
  • Research customer feedback & behaviour through web analytics, search reports, voice of customer reports (email, chat, calls), as well as industry reports
  • Follow an iterative design process with other partners (Visual Design, Editorial, Technology)
  • Support Technology and Quality Assurance throughout Development and QA cycles
  • Perform post-implementation reviews to assess the impact/success of projects & site enhancements. Take an active role in the identification and recommendation of future site improvements
  • As part of an emergent UX team at Investor’s Edge, contribute to the creation and refinement of design-related processes and standards
  • Document and/or oversee detailed designs and interactions in a User Interface Design document
  • Collaborate with product groups, marketing team and our internal development teams to come up with effective campaigns
New York, NY
IT User Experience Lead
New York, NY
Fahey, Bartoletti and Goodwin
New York, NY
IT User Experience Lead
  • Develop user journeys that can be used to create and validate great user-centric designs
  • Define our users through the creation of user personas and user stories
  • Carry out and/or lead our 3rd party agencies through all stages of the visual design process. Helping to establish and evolve the visual identity and style guides of our product range
  • Carry out and/or lead our 3rd party agencies through all stages of the user-interface design
  • Navigation/Panels/Menus/Other patterns
  • Mentor and direct other, more junior members of the team
  • Data visualization/Charts/Grids
present
New York, NY
Functional Analyst User Experience Lead
New York, NY
Sawayn-Harber
present
New York, NY
Functional Analyst User Experience Lead
present
  • Developing UX guidelines and standards, whilst working with developers and content publishers
  • Working with other discipline leads on levelling-up our design organisation, recruiting and hiring, as well as establishing design standards and patterns
  • Working closely with product managers, game designers, artists and engineers on high-scope feature sets to solve large-scale design problems
  • Significant expertise is reviewing existing systems and processes to identify UX issues and develop UX recommendations
  • Setting clear project objectives, providing career guidance and ensuring that your teams are set-up for success
  • Demonstrating a pragmatic approach to UX design
  • Demonstrating a passion for all things digital and championing the channel internally
Education Education
Bachelor’s Degree in Graphic Design
Bachelor’s Degree in Graphic Design
University of Southern California
Bachelor’s Degree in Graphic Design
Skills Skills
  • Strong conceptualization ability, strong visual communication ability, drawing skills and prototyping technique
  • Create quality reporting, analysis and audits for developing plans and programs to support continuous quality improvement using applicable tools
  • Strong written and oral communication skills, and the ability to communicate design guidance and best practices in a clear, compelling way
  • Good interpersonal skills, with the ability to listen to, and build rapport with, study participants and project teams
  • Strong knowledge of UX best practices
  • Strong ability to build relationships
  • Excellent interaction design skills and attention to detail
  • Ability to communicate conceptual ideas, detailed design, and design rationale, both verbally and visually, to colleagues and senior-level stakeholders
  • Strong leadership skills
  • Ability to analyze both quantitative and qualitative data and present findings and recommendations
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15 User Experience Lead resume templates

1

User Experience Lead Resume Examples & Samples

  • Develop a solid understanding of the Investor’s Edge business, strategic goals, legal and regulatory constraints, systems, competitive landscape, and clients
  • Research customer feedback & behaviour through web analytics, search reports, voice of customer reports (email, chat, calls), as well as industry reports
  • Work closely with cross-disciplinary project teams (including Business stakeholders, Project Management, Business Analysts, and Technology), to understand platform capability/limitations, and help define project goals, requirements, success metrics, and timelines
  • Create process flows, site maps, wireframes, prototypes, and detailed UI specifications for web & mobile applications. All deliverables must be of high-quality and delivered on time
  • Follow an iterative design process with other partners (Visual Design, Editorial, Technology)
  • Act as the voice of the user throughout the project lifecycle; conveying the importance of good design and using research to inform decisions. Able to successfully balance business, user, and technical requirements to create an excellent user experience
  • Plan and conduct user-centered design research including heuristic evaluations, interviews, contextual inquiry, surveys, and usability testing; summarize & present research findings
  • Support Technology and Quality Assurance throughout Development and QA cycles
  • Perform post-implementation reviews to assess the impact/success of projects & site enhancements. Take an active role in the identification and recommendation of future site improvements
  • Keep up-to-date on CIBC-wide standards and best practices to ensure brand consistency among CIBC's public web properties, as needed
  • As part of an emergent UX team at Investor’s Edge, contribute to the creation and refinement of design-related processes and standards
  • Accountable for communicating regular updates (on deliverables, issues & timelines) to the Sr. Manager, User Experience
  • Advanced degree in Human Factors, Information Science, Human-Computer Interaction or equivalent experience and/or certifications
  • 5+ years experience in the user experience/information architecture/interaction design/usability field, preferably working with large organizations
  • Domain knowledge of investing services & products is preferred
  • Deep understanding of, and experience with, user-centered design & research methodologies
  • Experience designing for desktop and mobile devices, with a solid understanding of current best practices and trends in the digital space (web and mobile design, content strategy, accessibility guidelines, social media, responsive design, etc)
  • Familiarity with technologies such as HTML, CSS, and content management systems
  • Experience with web analytics
  • Experience building prototypes for user testing, preferably in Axure
  • Excellent communication (oral and written) & presentation skills. Able to clearly document designs, explain design concepts to non-designers, and effectively communicate project and design rationale to both designers and non-designers at all levels of the organization
  • Excellent interpersonal skills. Able to listen and be open-minded, but also to defend a position when needed
  • Able to juggle multiple projects in a fast-paced, iterative project environment with minimal supervision
  • Exceptional attention to detail
2

User Experience Lead Resume Examples & Samples

  • Degree in Computer science, Engineering, Industrial Design, Business, Information Studies, Cognitive Psychology or related fields
  • 5+ years experience in developing and designing user interfaces
  • Experience and proficiency in the any of the following: Visio, Axure, Photoshop, PRPC (Pega)
  • Strong organization, follow-up and priority setting skills
  • Ability to work without supervision and both independently and in a team setting
3

User Experience Lead Client Resume Examples & Samples

  • Understand what our users are doing and why – Analytics, competitive analysis, interviews, and research support
  • Define problems and opportunities – Combine analysis of our user with business needs to form stories and plan solutions
  • Create and show solutions – Strategy, wireframes, flowcharts, prototypes, feature matrices, designs, and bears (oh my!)
  • Iterate based on “validated learning” – Usability, interviews, and more designs – often in collaboration with the research team
  • Deliver and follow through – Launch ideas (e.g. final wires, detailed flows, error states, etc.) and assist in post launch analysis with our analytics and research team
4

User Experience Lead-evise Resume Examples & Samples

  • Lead and mentor a team of interaction and visual designers to support our product innovation needs
  • Inspire this high performance team to continually come up with novel approaches to how the product is used and how it can be improved - approaches that improve our core metrics
  • Represent product design on the product team as we continue to figure out how to improve our core submissions product
  • Create an environment that fosters high quality creative output
  • Embrace A/B testing as a methodology to understand what design and interactions best work
  • Improve and expand the team by attracting, developing and retaining top-notch design and interaction talent to tackle user experiences
  • Solid Pension Plan of which 70% of the premiums is paid by Elsevier
5

Functional Analyst User Experience Lead Resume Examples & Samples

  • Designing and improving user experience ranging from responsive website and mobile apps
  • Developing UX guidelines and standards, whilst working with developers and content publishers
  • Measuring and analysing user engagement, experience and revenues
  • Demonstrating a passion for all things digital and championing the channel internally
  • Demonstrating a pragmatic approach to UX design
  • Working closely with product managers, game designers, artists and engineers on high-scope feature sets to solve large-scale design problems
  • Setting clear project objectives, providing career guidance and ensuring that your teams are set-up for success
  • Working with other discipline leads on levelling-up our design organisation, recruiting and hiring, as well as establishing design standards and patterns
  • Translating the experience design strategy into outcomes and deliver tangible, end-to-end solutions and manage their experiential quality and consistency
  • Predicting, identifying and resolving experience design issues that could impede player experience, in your general product area
6

Digital User Experience Lead Resume Examples & Samples

  • 5 years of experience in experience design and graphic / visual development required
  • Ability to synthesize complex, interdependent, and sometimes competing needs
  • Awareness and practical understanding of current technologies and their application and relevance to digital experiences
  • Team work: Develops and sustains effective and cooperative working relationships with peers, managers and other internal or external stakeholders
  • Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
7

User Experience Lead Resume Examples & Samples

  • Transform ideas, business opportunities, research and creative vision into tangible experiences that provide clear, usable, useful and desirable outcomes for users
  • Champion user-centered design principles, and rely on these principles to create experiences that meet user needs (while simultaneously addressing business goals)
  • Work closely with business partners to develop scenarios, personas, storyboards and user journeys
  • Collaborate with key project team members, including visual designers, product managers and technology leads to deliver end-to-end solutions
  • Must have 5-7 years interaction experience in either product related or agency environments designing consumer facing applications, websites and mobile experiences
  • Skilled in developing wireframes, site maps, user journeys
  • Prototyping experience in one or more tools such as Axure, Proto.io, Flinto, or Invision
  • Experience using lean/agile product development models
  • Experience in design specifications tools such as Illustrator, Omnigraffle, Sketch, or InDesign
  • Ability to interface with development teams to ensure design delivery meets high quality standards
  • Effectively act on internal feedback, user testing results and learnings to iterate designs that deliver more value for the user and business
  • Previous experience with workshops - facilitation and/or planning
  • Strong presentation skills in explaining interactions, scenarios and story boards
  • Experience facilitating or assisting user research and user testing – and subsequently identifying user needs, actions, behaviours and emotions through research
8

User Experience Lead Developer Resume Examples & Samples

  • Collaborate with business and development teams on the design of the product,, develop the style guidelines and the technical implementation
  • Perform user interface usability studies as required
  • Develop and document design styles and user experience standards
  • Collaborate with other UX specialists in the organization to adopt standards
  • 8+ years of proven and demonstrable experience developing compelling user experiences and knowledge of User Interface Design, User Centered Design & Usability
  • 8+ years of proven experience in HTML, CSS, JavaScript, DOM, Ajax Techniques, Jquery and AngularJS
  • 8+ years of experience in workflow user interface modeling, rapid prototype development, building wireframes and mockups
  • 8+ years experience in Axure wireframe software and mockup tool or experience in similar tool
  • 8+ years of prior experience with industry standard tools like Eclipse, Jenkins, JUnit, Maven, SVN, GitHub etc
  • Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environment
  • Bachelor's degree in a technical or analytical field with preferred focus on Information systems
9

User Experience Lead Resume Examples & Samples

  • Transform strategic direction into high quality design artifacts from total systems to individual elements
  • Develop interactive data and model driven tools and visualizations, building wireframes that can be interpreted by a development team
  • Responsive Interface designs for multi device real state
  • Working Knowledge of interactive prototyping tools like Axzure, or other still or interactive prototyping tools
  • Effectively handle difficult, stressful situations with poise, tact and patience; demonstrating a sense of urgency
10

User Experience Lead-mobility Solutions Team Resume Examples & Samples

  • You have a minimum of 5 years relevant experience designing for smartphones and tablets
  • You are familiar with the state of the art in native mobile app design
  • You are up-to-date with the latest trends and emerging new user interface patterns
  • You have excellent skills in interaction design
  • You are experienced in visual design with good grounding in typography, colors, layout, visual hierarchy and consistency
  • You are able to think on a conceptual level and execute on a practical level
  • You have deep knowledge in Photoshop, Illustrator, Sketch, Axure, or other visual design and wire-framing tools
  • Adobe After Effects for UI Animation is a plus
  • You have strong communications skills, with the ability to explain design decisions and processes to anyone in the company simply and clearly
  • You speak and write fluently English
  • You are able to collaborate actively and effectively in multidisciplinary, distributed, and international teams
  • You solve problems creatively and effectively
  • You have a Bachelor or Master Degree majoring in a relevant field, such as User Experience Design, Web Design, Multimedia/Visual Design, Interactive Design & Game Development or related field
  • Create conceptual wireframes, storyboards, click-through prototypes, and user flow diagrams to articulate on design direction
  • Effectively communicate design decisions to colleagues, cross-functional team members, and management
  • Collaborate with developers, product managers, quality assurance, and solution management to create amazing user interfaces
  • Design and implement elegant and streamlined software UI process flow on complex functionalities
  • Keep up with evolving design trends, technologies, and best practices
  • Work according to existing design guidelines and to make use of these creatively
  • 5 or more years of experience in design and user experience
  • Experience working in an Agile/Scrum development process is beneficial
  • Your application should include examples from previous projects you have worked on that showcase your excellent understanding of native app design patterns & platform guidelines
11

Senior User Experience Lead Resume Examples & Samples

  • Has 3+ years professional design experience with an emphasis on interaction design
  • Can conduct user research and usability tests. Is able to emotionally connect with customers and synthesize the results
  • Can transform the ideated experience into interfaces. Has a proven track record of outstanding conceptual and tangible design
  • Applies critical thinking and delivers high quality designs
  • Has an adventurous soul - is not afraid of trying new things and being able to communicate new concepts in different media such as sketches, wireframes, storyboards, flow diagrams and prototypes
  • Is able to work with UI patterns and a visual style guide
  • Works well with others
  • Works well with ambiguity
  • Has effective communication skills, and strong organizational skills
  • Is able to present a Portfolio
  • BA/BS degree in HCI, UX, or Design related field
12

User Experience Lead Specialist Resume Examples & Samples

  • Look beyond the current release cycle and explores future scenarios and innovate across a portfolio of projects (process included)
  • Help define user experience for the portfolio and the execution of strategic user research and defining product strategy
  • Effectively partner with product management to ensure solutions meet the needs of users and serve as a liaison to business area and to technology partners
  • Generate new ideas at the product level and project level, present to department colleagues, and prepare implementation plans
  • Collaborate with User Experience coworkers and technology staff
  • 10+ years of UX experience
  • Basic collaboration
  • Strong ability to build relationships
13

User Experience Lead Resume Examples & Samples

  • Develop and drive the UCD vision for solutions and consult on the goals for the team that support the vision
  • Ensure user insights/needs and research impact of product strategy and assist in defining product strategy
  • Communicate and evangelize the importance of a real user-centered approach within the portfolio. ? Effectively promote consistency and integrations across solutions where needed
  • Generate new ideas at the product level and project level; prepare implementation plans
  • 7+ years of UX experience
  • Excellent interaction design skills and attention to detail
  • Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making. ?
14

User Experience Lead Resume Examples & Samples

  • Bachelor’s degree or higher from accredited university
  • Minimum of five (5) combined years of combined experience as an information architect and/or user experience architect
  • Experience with a wire framing or prototyping tool (i.e. Axure, Omnigraffle, or Visio)
  • Experience with Photoshop or InDesign to support prototype creation
  • Experience creating responsive designs
  • Master’s Degree in related field, such as Library Sciences, Human Factors, Cognitive Psychology, or Technical Communications from an accredited university
  • Ability to make recommendations and present complex information to non-technical audiences
  • Ability to thrive within an Lean UX or Agile environment
  • Strong time management skills and the ability to be self–directed
  • Demonstrated ability to maximize relationships in cross-functional teams
  • Experience utilizing online user testing & optimization tools, such as UserZoom, Userlytics, Loop11, Optimizely
  • Retail or E-Commerce experience with focus on product data or search
  • Minimum of one (1) year of experience creating designs for International audiences
15

Enterprise User Experience Lead Resume Examples & Samples

  • Must be able to manage his/her time effectively by quickly prioritizing projects and by delegating to junior designers
  • Deliverables will include but are not limited to: mental models, user journeys, personas, scenarios, low & high fidelity prototypes, wireframes
  • Understanding and experience of UX within an Agile Development Process
  • Solid experience employing a variety of user‐centered iterative design methodologies and objective evaluation techniques (e.g., requirements visualization, design studio, contextual inquiry, rapid contextual design, user journey mapping.)
  • Experience participating and facilitating user research and usability
16

User Experience Lead Resume Examples & Samples

  • Develop and maintain a holistic vision of user experience across the portfolio and how it ties to the overall business user experience for evolving interfaces including mobile solutions
  • Identify and share trends and methodologies relevant to user experience. Identify skill gaps in the organization, define training programs to evolve the organization to a world-class UX org, coach and mentor UX practitioners
  • Effectively partner with product management, R&D, and other internal stakeholders to provide strategic guidance on individual product initiatives, UX resourcing, and ensure programs receive appropriate UX support. Maintain close collaboration with internal specialists groups in GE Healthcare
  • Lead the creation of design research and interaction design deliverables such as journey maps, scenarios, site maps, user interaction models, low- through high-fidelity prototypes, and visual design assets
  • Lead the customization and curation of the Life Sciences Software design system, and support the adoption of the design system across the organization
  • Master’s or Bachelor’s degree in Human Computer Interaction, Interaction Design, Industrial Design or closely-related field
  • Very strong combined professional experience applying user experience methods toward product design
  • Demonstrated leadership experience either in line or project leadership
  • Demonstrated expertise in applying design research methodologies such as contextual inquiry, focus groups, and interviews
  • Demonstrated expertise in applying interaction design and human factors methodologies such as discovery research, usability studies and creating assets such as research findings, journey maps, personas, scenarios
  • Familiarity with integrating user-centered design techniques within an Agile development environment
  • A strong practical understanding of design and product development, experience working with design systems
  • Strategic thinker with an innovative spirit, strong and decisive communicator
  • Team player and collaborator with a positive attitude
  • Excellent conceptual, problem-solving and oral/written communication skills
  • Able to travel up to 35% (Domestic and International). Strong intercultural communication
  • Experience in designing for the consumer electronics, mobile applications, and healthcare/medical devices domains
  • Track record of creating intellectual property
  • Familiarity with design control and regulatory practices and standards for medical devices
17

Fjord User Experience Lead Austin Resume Examples & Samples

  • Leading cross disciplinary project teams
  • Communicating with clients to determine their needs and business context
  • Leading research into end user needs and synthesizing that into actionable themes and objectives
  • Understanding and communicating the competitive landscape and relevant technical opportunities / limitations
  • Identifying and recommending opportunities for new products and services
  • Working with teams to direct the creation of short and long term experience strategies, and outline tactics
  • Illustrating, communicating, and achieving alignment on concepts
  • Guiding concepts through delivery
  • Defining and specifying interactions, user interface layout, and design patterns
  • Ensuring usability by guiding user testing
  • Mentoring team and department staff to enhance interaction design capabilities
  • Assisting in the recruitment, development, and retention of our incredible interaction design talent
  • Minimum 7 years' experience working in interaction design or information architecture (an advanced degree counts for one or two of those), specifically in mobile and software
  • Experience managing and conducting user research (generative and usability)
  • Mastery of interaction design illustration and communication tools, such as Adobe Illustrator and InDesign
  • Demonstrated experience with prototyping tools
  • Demonstrated experience mentoring and managing junior team members
  • Some experience with business development / pitching new clients
  • Some experience with project planning, forecasting, and resourcing
  • Some experience interviewing and vetting potential ID hires
18

User Experience Lead Resume Examples & Samples

  • Define, socialize and implement best practices for user experience design, leveraging industry standards
  • Produce standardized, best-in-class UX deliverables including information graphics to elucidate user research insights, navigation and user interfaces with sitemaps, paper prototypes or wireframes, screen mock ups, behavioral specifications, style guidelines and icons as needed
  • Lead the User-Centered Design process as part of overall UX engagement in solution and service-related features and improvements
  • Ensure all UI definition and development is consistent with usability standards, best practices, and strategy
  • Turn visions into concepts, and translate those concepts into recommendations that achieve simplicity, despite the inherent complexity of processes being supported
  • Apply strategic thinking and demonstrate awareness of business goals while striving for a highly usable and engaging end-to-end user experience
  • Conceive, document, implement and evangelize means for achieving higher degrees of consistency, quality and throughput from the UX team
  • ZS welcomes candidates who hold a bachelor’s, master’s or PhD degree in information architecture, interaction design, human computer interaction, human factors, or a related design discipline, with a demonstrated record of academic success
  • Candidates should have 5+ years of experience in enabling and delivering high-volume, high-profile SaaS applications, web sites, and/or mobile applications. Candidates should also possess
  • Significant user interface design experience; familiarity with web and mobile technologies and their impact on both work practices and the feasibility of solutions
  • Strong functional understanding of enterprise software is required, and a deeper technical expertise is desired: portals, Customer Relationship Management (CRM) systems, content management systems, collaboration technologies, and business systems to support Human Resources, Finance and other operational functions
  • Project and program management skills, including scope definition, deadlines, stakeholder management and corporate accountability
  • Extensive experience with the user centered design (UCD) process and experience in designing transactional applications
  • Solid understanding of information architecture, mastery of user interface design, and strong visual design sensibility
  • Exposure to basic user research techniques such as contextual inquiry, user interviews, usability testing, as well as a solid understanding of how to incorporate insights from user research into the user interface design process
  • Results driven and confident. The individual thrives on hard work and consistent challenges, can work independently, prioritize time and is quick on his/her feet. She/he will be an active partner with colleagues in formulating business strategies and user experience recommendations
  • Team oriented. Builds strong relationships at every level of the organization and is a strong motivator. Can work well in cross-functional teams, including designers, technical teams, product and project managers
  • Strong written and oral communication skills, and the ability to communicate design guidance and best practices in a clear, compelling way
  • Good interpersonal skills, with the ability to listen to, and build rapport with, study participants and project teams
19

User Experience Lead Resume Examples & Samples

  • Scale digital experiences and applications. Engage directly with clients to clearly articulate client needs and requirements into industry leading digital designs, while identifying and prioritizing project milestones and processes. Contribute in a hands
  • On environment by directly producing industry
  • Leading design artifacts. This position is located in the DC Metro area
  • 5+ years of experience with user experience design
  • Experience with working in cross
  • Functional, Agile teams to design large
  • Scale digital experiences that meet business objectives
  • Experience with the full spectrum of the digital creative process, including user research, information architecture, wireframing, rapid prototyping, interface design, and front
  • End development
  • Experience with Adobe CC, Axure, Sketch, and InVision
  • Experience with HTML5, CSS, and front
  • End framework methodologies
  • BA, BS, or BFA degree required
  • Experience with designing and coding responsive Web sites
  • Experience with building and maintaining client relationships in a team
  • Based government and professional services environment
  • Experience with developing digital data visualization
  • Experience with JavaScript or jQuery
  • Ability to work independently and define project objectives and milestones
  • Ability to exhibit visual design expertise and pay strict attention to detail
  • Possession of excellent technical Problem-solving and presentation skills
  • DHS Trusted Tester Certification
  • Certified Usability Analyst (CUA) Certification
20

User Experience Lead Resume Examples & Samples

  • Collaborate with UX peers (experience architects, content writers, researchers and visual designers) to create world-class customer experiences
  • Create wireframes and prototypes that are both visually pleasing and efficient - focusing on the end user's experience
  • Apply and update existing brand (visual and interaction) standards to accommodate new products, and applications
  • Create strong partnership between front and back end development and business lines
  • Present and communicate designs and design goals to teammates, partners, and leadership
  • Create prototypes using tools such as AXURE
  • Revew and understand usability test findings and update designs accordingly
  • Validate the design that was developed against UX requirements
  • Three to five years experience as an IA, user experience architect or similar with experience in the financial industry preferred
  • Bachelor’s degree in Fine Arts or 5 years of professional experience working as a visual designer, interaction designer, art director, interaction designer
  • Broad understanding of website architecture, interactive design principles, web usability, and online marketing and business needs
  • Experience with user-centered design from concept to delivery
  • Experience/familiarity with CSS and responsive design
  • Expert with design /interaction / transition / motion design (portfolio required)
  • Experience creating style guides for development teams
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
  • Experience collaborating with large teams using outstanding communication skills
  • Strong knowledge of UX best practices
  • Ability to problem-solve and work independently when necessary
  • Experience with ADA accessibility rules and regulations (508 Compliance)
  • Experience with front-end coding
  • Experience working with a remote backend development teams
21

User Experience Lead Resume Examples & Samples

  • Create high fidelity wireframes and interactive prototypes
  • Manager and oversee external UX and design vendors
  • Working with your global peers to define and document UX design standards, patterns and principles to be shared with internal and external development partners
  • Develop a user experience methodology for Fidelity, helping transform the organisational thinking on user experience design and human/computer interaction
  • Define and implement effective and efficient processes and tools for developing usable and satisfying user interface designs for Fidelity’s various web-based and broader digital projects
  • Articulate the user experience needs and value across the organisation, ensuring the methodologies become ingrained in development processes
  • Manage and actively participate in the creation of all user interface designs, within budget and project schedules
  • Develop, maintain and continually improve the process for providing research needed during web/ digital project prioritisation and development
  • Continually improve the engagement process between internal and external designers and usability research
22

User Experience Lead Resume Examples & Samples

  • Manage an integrated prospect experience leveraging inbound/outbound tactics, including email / SMS marketing and messaging
  • Learn the operations behind email/SMS service provider(s) and act as single point of contact for all email /SMS matters
  • Be subject matter expert for email /SMS marketing and champion best practices within the organization
  • Design and execute email lead nurturing campaigns from idea creation, creative, copy, design, deployment, scheduling, segmentation, production, A/B testing, and optimization
  • Execute, report on and continuously optimize email marketing campaigns
  • De-construct competitive best practices in email marketing from leading brands
  • Navigate effectively from high level strategy down to tactical, email channel optimization with a focus on personalization/customization
  • Develop contact management strategy to influence customer experience and relationship deepening
  • Manage messaging stream, cadence & strategy across marketing/deepening, and account servicing emails with an understanding of impact to lifetime value
  • Partner with creative teams to define creative needs (e.g. write creative briefs, partner to develop effective and efficient creative templates, streamline creative development processes, etc.)
  • Ensure campaign objectives align to business priorities across marketing channels and deliver on financial goals
  • Utilize quality assurance reviews to improve email deployments and maintain health of ESP(s)
  • Manage multiple work streams, project manage to ensure timely delivery on objectives, and handle a very fast-paced timeline-driven environment
  • Manage email marketing budget with a focus on delivering optimal outcomes at efficient levels of marketing spend (CPM, CPA, MROI)
  • Continuous use of A/B and multivariate testing (test, learn, apply, optimize) methodology to optimize email marketing activity
  • Measure performance of email marketing activity with KPI's including deliverability, open, click, revenue contribution at campaign level and present to senior leadership
  • 10+ years' experience in a business related role; minimum 5+ years' experience in digital marketing (prefer a focus on integrated demand generation)
  • Financial services experience is a plus and/or experience in regulated industries
  • Understand marketing technologies and methodologies
  • Demonstrable experience leading and managing email marketing and marketing database segmentation
  • Experience in identifying target audiences and driving qualified traffic through email / SMS campaigns that engage, inform and motivate
  • Passionate/knowledgeable about optimized design and user experience
  • Strong analytical skills and data-driven thinking
  • Comfortable presenting ideas to stakeholder groups and leadership -- strong written and presentation skills
  • Experience with A/B and multivariate tools/techniques
  • Experience managing and forecasting budgets and performance across marketing channels
  • Demonstrated ability to work with external agencies and manage day to day interactions
  • Innovative thinker -- willing to consider novel approaches to solving difficult problems
  • Energetic -- high energy, willing to work hard and enjoy success and willing take risks
  • Self-starter -- driven to get results, needing little or no management oversight
  • Passionate -- always strive for excellence and have pride in your work
  • Bachelor's Degree required, MBA preferred
  • LI-LT1
23

User Experience Lead Resume Examples & Samples

  • Executing interaction design and visual design as a part of a multi-disciplinary team
  • Analyze data and devise strong companion visualizations. You'll translate findings into actionable insights that inform product development
  • Communicate clear, concise, and objective research findings that focus on actionable insights without prescribing solutions
  • Responsible for defining the user interface of customer experiences and projects, concentrating on end-to-end scenarios and user tasks
  • Understands Customer needs and works with the Airline Marketing team to constantly understand their need and participate in validation of the final User Interface product
  • Develops and shares customer’s insights and drives these into outcomes, by defining Nonfunctional requirements which help ensuring that the final User Interface meets software quality requirements. Responsible for feature definition and how these are intended to be implemented over time
  • BS in Engineering related field
  • Experience designing for a variety of touch input technologies including multi-screen interface environments
  • Experience with user interface design patterns and standard UCD methodologies
  • Prior JAVA/Android and Qt/QML development experience a strong plus
  • Strong conceptualization ability, strong visual communication ability, drawing skills and prototyping technique
  • Experience in IFE product development a plus
  • Minimum of 3-4 year experience leading UX/UCD projects
  • BS/MS in Human-Computer Interaction, Interaction Design, or related experience
24

User Experience Lead-enterprise User Experience Resume Examples & Samples

  • 50% - Strategy & Planning
  • 50% - Delivery & Execution
  • 3-6 years of relevant work experience
25

User Experience Lead Resume Examples & Samples

  • Lead internal user experience team, contractors, and external agency contributors including information architects, content creators, web metrics analysts, researchers, and designers as necessary
  • Define and evangelize user experience strategies that extend across business and geographic segments
  • Demonstrated experience in UI/UX research, journey mapping, IA, and design principles
  • Demonstrated experience program/project management for web systems including cross organizational efforts
  • Demonstrated UX working experience in an Agile/SCRUM environment
  • Excellent communication, presentation, interpersonal and analytical skills with the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • Master’s degree or equivalent
26

User Experience Lead-telecommute Resume Examples & Samples

  • Responsible for end to end member experience of digital channels
  • Engage UI design resources to create User Experience deliverables (e.g. wireframes, mockups, HTML
  • Remove barriers to design or project process by working with project stakeholders and other project team members
  • Create, control and improve end-to-end business processes
  • Bachelor’s degree in related field or equivalent work experience
  • 2 years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
  • Previous experience in project management and/or gathering or writing business requirements
27

User Experience Lead Resume Examples & Samples

  • Typical incumbent experience level 8 or more years of experience
  • Strong communication, organization, time management and interpersonal skills
  • Familiarity or basic understating of web-based technologies
  • Experience with wireframing / prototyping software
28

User Experience Lead Resume Examples & Samples

  • Acts as a lead on all projects tasked with making complex user experience decisions
  • Collaborates closely with and assist in the definition and translation of business/functional requirements into user flows and wireframes
  • Facilitate user experience design sessions to identify business and technical requirements for technology, research and business initiatives to ensure that designs are successfully created and implemented to achieve the user goals
  • Develop overall user experience, interaction design and information architecture for technology and business initiatives at the level of detail and rigor needed by those who must base their work on the design
  • Evaluate information gathered from multiple sources and resolve conflicts
  • Provide information to support interaction design prioritization and tradeoff decisions
  • Manage changes to the interaction design and communicates them to the rest of the team
  • Define process improvements for the user experience team and works with the leadership team to communicate and uphold user experience standards
  • Build and advocate the development of UI guidelines, standards and requirements that serve as the foundation for designing cohesive experiences
  • Define and prioritize design schedules, milestones and deliverables on multiple project initiatives
  • Stay on top of changing UX design technologies, as well as corporate, organization, and industry standards to ensure leading-edge interpretation and execution of design applications
  • Act as an internal consultant and subject matter expert providing business and technical guidance where appropriate
  • Analyze application builds to ensure the UI/UX expectations are upheld
  • Ability to step in and assist other members of the UX Strategy & Design team in order to meet aggressive project deadlines
29

IT User Experience Lead Resume Examples & Samples

  • Carry out and/or lead our 3rd party agencies through all stages of the visual design process. Helping to establish and evolve the visual identity and style guides of our product range
  • Layout/Baseline grid
  • Fonts
  • Iconography
  • Colours
  • Data visualization/Charts/Grids
  • Controls/Component libraries
  • Navigation/Panels/Menus/Other patterns
  • Support visual requirements in agile SCRUM or iterative development life cycles
  • Be comfortable with balancing technical challenges with best practice visual design
  • Mentor and direct other, more junior members of the team
  • Perform other projects and duties as assigned or required
30

User Experience Lead Resume Examples & Samples

  • Review Voice of Customer and analytics data and make recommendations for improvement
  • Identify opportunities for user research and engage appropriate resources
  • Ability to communicate designs and improvement recommendations to multiple audiences including IT, business partners and executive leadership
  • Provide high-level design direction for proposed, consumer-facing projects
  • Review in-process designs and provide relevant feedback
  • Create quality reporting, analysis and audits for developing plans and programs to support continuous quality improvement using applicable tools
  • 5 years of experience in designing and/or evaluating the user experience for digital channels
  • 4 years of experience with MS Project, Access, Word, Excel, PowerPoint, SharePoint, and Visio
  • Previous Healthcare Industry experience
  • Experience using design tools such as Axure or Adobe Suite
31

User Experience Lead Resume Examples & Samples

  • Help to define user model and user interface for new and existing InstaMed features
  • Develop high-level and/or detailed storyboards, mockups and prototypes to effectively communicate interaction, and design ideas
  • Gauge the usability of new and existing products, and make constructive suggestions for change
  • Manage and lead the UX team
  • Any other duties applicable to the position
  • 10+ years in technology and 5+ years of UI/UX design experience
  • Experience in designing usable desktop and mobile web-based interfaces
  • Passion about transforming complex tasks into intuitive, accessible and easy-to-use designs for everyone
  • Experience with managing UI/UX design team
  • Strong, confident and clean visual design sense
  • Experience with Adobe packages and Invision
  • Effective leadership, communication and teamwork skills
  • Must submit portfolio
32

CIB Markets Execution User Experience Lead VP Resume Examples & Samples

  • Enjoys designing highly functional user interfaces
  • Has a deep understanding of interactivity and its impact on human behavior
  • Excels at conceptualizing, modeling, and designing complex, yet innovative, experiences
  • Has a cache of methods for uncovering important contextual details that help ensure we’re solving for the right problems
  • Can defend their designs with rationale rooted in user needs and business goals
  • Enjoys the multi-disciplinary and collaborative nature of product development
  • Is detail-oriented and appreciates the value of visual aesthetics across everything we do
  • Can confidently translate business problems and requirements into compelling UI’s
  • Define and drive the overall process of Interaction Design/Information Architecture for complex highly functional business applications
  • Both formally or informally uncover user needs and contexts via primary and secondary research techniques and leverage your learnings to come up with the big idea
  • Minimum 6 years of experience working as a user experience professional
  • Foundation education in graphic, industrial, interaction design or related degree
33

IT User Experience Lead Resume Examples & Samples

  • Ability to put the user first, creating smart workflows that empower our customers
  • Deep understanding of the full spectrum of UX practices and process and willingness to introduce new methods to the team as and when is appropriate
  • Experience working with complex systems and data dense environments
  • Strong understanding of what makes data visualization work
  • Experience working with responsive and adaptive interface designs to support cross-device and differing environments
  • Ability to prototype ideas using appropriate tools dependant on the project status
  • Excellent interpersonal and communication skills to help evangelize UX across the business and to successfully articulate design concepts at all levels
  • Ability to validate ideas quickly, able to fail fast and learn moving forward
  • Positive 'can do' attitude, we operate in a very flat, non-ego environment
  • A good understanding of, and experience working alongside teams using the following technologies, and tools
  • Plan and host collaborative workshops and work sessions with internal and external teams to collect requirements and clearly define the problems needed to be solved
  • Define our users through the creation of user personas and user stories
  • Develop user journeys that can be used to create and validate great user-centric designs
  • Carry out and/or lead our 3rd party agencies through all stages of the user-interface design
34

User Experience Lead Resume Examples & Samples

  • Drive the shoes.com UX/UI strategy and execution
  • Conduct effective research, including user and stakeholder interviews, analytics assessment, and heuristic analysis
  • Utilize research findings to provide recommendations that address business needs
  • Generate insights to optimize and refine designs by analyzing consumer, web, and user experience data
  • Create UX/UI deliverables, including discovery findings, user flows and journey maps, wireframes and/or detailed visual mockups, and prototypes, when needed
  • Partner with the Creative team to translate ideas and concepts into tangible design solutions and with Product Management to deliver features and experiences that drive customer satisfaction
  • Work closely with Business Analysts to translate business requirements into simple flows/interactions and design interfaces that are visually appealing and functional
  • Work on multiple projects and deliverables in tandem
  • Help promote UX best practices and contribute to the working design style and guidelines on all web properties
35

User Experience Lead Resume Examples & Samples

  • Minimum of five (5) years of combined experience as an information architect and/or user experience architect
  • Minimum of three (3) years of experience with Axure, Invision, or Visio
  • Minimum of one (1) year of experience creating responsive designs
  • Minimum of one (1) year of User Experience Project Management experience with Jira
  • Advanced degree in a Human Factors/Human Computer Interaction, Library Sciences, Cognitive Science or Technical Communications discipline
  • Ability to thrive within a mix-mode environment, including Polaris, Lean UX, Lean Six Sigma and Agile environment
  • Experience utilizing online user testing & optimization tools, such as UserZoom or Optimizely
  • Business to Business E-Commerce experience with focus on self-service or product search
  • Strong facilitation and communication skills