Vendor Management Analyst Resume Samples
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Vendor Management Analyst Resume Samples
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CW
C West
Cary
West
99880 Nicolas River
San Francisco
CA
+1 (555) 240 6215
99880 Nicolas River
San Francisco
CA
Phone
p
+1 (555) 240 6215
Experience
Experience
Los Angeles, CA
Vendor Management Analyst
Los Angeles, CA
Batz, Conn and Wyman
Los Angeles, CA
Vendor Management Analyst
- Bring a negotiation to closure
- Facilitating discussions in the resolution of performance, risk and compliance issues identified during monthly SLA reviews and site visits
- Working knowledge of Consumer and Commercial Regulations
- Creating and delivering current state daily, weekly and monthly reporting using SharePoint and MS Excel
- Acting as point of escalation for issues identified by the Operations Vendor Management Office or other assessment groups
- Training assistance and liaising on voice and cultural training, process specific training and transition concluding with agent certification
- Negotiating Prowess
Phoenix, AZ
IT Vendor Management Analyst
Phoenix, AZ
Purdy LLC
Phoenix, AZ
IT Vendor Management Analyst
- Works with the IT technical teams in establishing agreements that reflect the interests of partners and the company
- Provides support to the organization for problems with vendor products and services. Handles problems with vendors or products as necessary
- Works with legal counsel when drafting licensing or other purchasing agreements
- Manages vendor documentation inventory metrics
- Maintains Sharepoint site containing vendor management documentation
- Responsible for executing on basic bids for hardware, software and services (RFI, RFQ, RFP, quotes)
- Responsible for managing IT documentation to corporate vendor management process. Involves contacting vendors to collect artifacts including non-disclosure agreements, W-9, and financial information
present
Philadelphia, PA
Senior Vendor Management Analyst
Philadelphia, PA
Torp LLC
present
Philadelphia, PA
Senior Vendor Management Analyst
present
- Serve as a key point of contact for fulfillment vendors, keeping them abreast of project specifications and changes, troubleshooting and resolving day-to-day issues as they arise
- Assist in monitoring vendor performance to detect potential issues and ensure SLAs are being met
- Communicate priorities and escalate to fulfillment vendor as necessary
- Analyze and report on Fulfillment vendor invoices, production volumes, and performance
- Leading ongoing monitoring activities of supplier relationships, which includes adherence to internal and external policies and due diligence
- Providing primary support point for Business Line Service Manager in ongoing supplier management and coordination of stakeholder interaction
- The capturing of Business Line service information for monthly supplier performance
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Michigan State University
Bachelor’s Degree in Business
Skills
Skills
- Ability to exercise professional judgment and make recommendations for decisions which have an impact on people, costs and quality of service
- Proficient knowledge of internal control and banking laws and regulations
- Strong client and team interpersonal skills with the ability to effectively interact with all internal and external business partners
- Able to be flexible and adaptable when dealing with change
- Excellent organizational skills including ability to prioritize and coordinate multiple projects
- Ability to review and analyze data to determine cost savings opportunities through vendor consolidation and/or contract renegotiations
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Strong written and verbal communications skills and ability to collaborate with a variety of stakeholders
- Ability to create and orate compelling presentations highly desired (PowerPoint)
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
15 Vendor Management Analyst resume templates
Read our complete resume writing guides
1
Asset Management Private Bank Controls & Vendor Management Analyst Resume Examples & Samples
- Work directly with the Middle Office teams to identify risks and ensure controls are in place to mitigate risks
- Work directly with the Middle Office teams to review policies and procedures to ensure they are up to date and identify any gaps in controls
- Work directly with third party and internal vendors to oversee engagement
- Work directly with the Risk and Control Team to complete Risk Control Self Assessments (“RCSA”)
- Partner with the Middle Office teams to perform and complete RCSA
- Lead and complete special projects for the Middle Office teams
- Provide finance and accounting reporting to senior leadership
- Partner with Sourcing and Procurement to negotiate contracts with third party providers
- Partner with Delivery Managers to review and implement negotiated contracts
- Perform additional oversight related activities as defined by manager; and
- Follow appropriate policies and procedures to ensure the firm fulfills its fiduciary responsibilities in accordance with the applicable governing document and law
- An undergraduate degree or equivalent professional experience (five-six years of risk and controls experience working in a team environment)
- Experience working with policies and procedures
- General knowledge of trust and estates and fiduciary responsibilities
- Ability to partner with other Private Banking associates to meet deadlines
- Ability to prioritize work and handle multiple responsibilities simultaneously
- Effective issue resolution and decision-making skills
- Proficiency with Microsoft applications (Word, Excel, Access, Powerpoint)
- Must be flexible with a “can do” approach JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/Veteran
2
Vendor Management Analyst Resume Examples & Samples
- Experience in overseeing and delivering against budget targets
- Proven experience with vendor or project negotiation tactics and skills
- Demonstrated ability to lead through influence and interface directly with senior executives
- Exceptional integration and communication skills with proven ability to establish relationships and collaborate with a diverse set of internal and external stakeholders
- Ability to conduct business needs assessments and formulate succinct recommendations to senior executives
- Ability to drive work independently with key partners and clients at multiple sites worldwide
- Effective interpersonal style that allows for the right interface with Senior Management, management team and individual contributors
- Strong member service focus (internal & external)
- Ability to manage multiple stakeholders without direct reporting lines
- Ability to collaborate and influence cross functional teams
- Proficiency in diplomacy and liaison techniques to ensure effective working relationships with vendors
- Proven experience leading vendor management and procurement activities, preferable within a retail bank or credit union
- Excellent Analytical and problem-solving skills
- Credit Union experience preferred
- Willingness to travel within PFCU branch locations
3
Retail Lender, Vendor Management Analyst Resume Examples & Samples
- Bachelors Degree or equivalent work experience required
- 2-3 years mortgage experience, required
- 2-3 years title specific experience, preferred
- Strong written and verbal communication and relationship building skills
- Intermediate PC/computer skills with intermediate understanding of MS Office, including Excel and the ability to use the Bank’s loan origination system and other applicable mortgage applications
- Self motivated with the ability to work independently
4
Vendor Management Analyst Resume Examples & Samples
- Work directly with business and IT counterparts to conduct performance due diligence efforts for high risk vendors. Provide performance expertise to review due diligence documentation
- Ensure vendors provide service and support as outlined in contract terms and based on agreed upon performance goals
- Coordinate remediation activities, performing performance reviews and documenting actions taken
- Provide additional services for other areas of Vendor Management Office such as Risk Management and Contract Management
- Ability to work in a high activity/fast paced environment while managing associated stress
- Demonstrates understanding of vendor management concepts and implementation techniques including contract negotiation and vendor performance monitoring
- Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation or task to another
- Strong written communication skills, including the ability to facilitate meetings and effectively lead discussions
- Strong understanding of project management methodologies
- Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization
5
Vendor Management Analyst Resume Examples & Samples
- Contributes to the maturity of the Vendor Management team. This includes creating and refining processes, tools and templates that can be applied across all vendors and categories. Recommends systems and processes improvements to increase contract effectiveness
- Partners with clients, vendors, internal partners to maximize the value received from vendor management activities
- Supports negotiations with vendors and maintains knowledge of competitive and industry trends to stay abreast of best practices
- Establishes and maintains vendor relations and serves as a liaison between company and suppliers for resolution of problems
- Measures vendor performance against contract SLAs and expectations
- Initiates corrective actions in the event of missed expectations
- Manages vendor scorecard process and conducts conference calls with vendors to review vendor compliance and scorecard assessment
- Effective verbal and written skills
- Action and results oriented, self-starter
- Ability to review and analyze data to determine cost savings opportunities through vendor consolidation and/or contract renegotiations
- Bachelor's Degree in Business Administration related discipline
6
Vendor Management Analyst Resume Examples & Samples
- Monitor and ensure contract renewals and business due diligence are met to key milestones. Creating timely reports and dashboards to meet existing planning cycle deliverables to senior management. Hold regular vendor meetings to ensure vendors are accountable for SLA breaches
- Rigorously keep up with industry compliance and training to provide effective solutions, services, and ensure policy adherence by departments. Mitigate risk in vendor relationship by partnering with Risk department on vendor activity and policy. Holds regular status meetings with management to improve the effectiveness of vendor management services
- Develop and integrate the Standard Level Agreements (SLA's). SLA development will include critical areas of vendor interaction; scope, quality and responsibilities. Additionally the SLA’s will include remediation tactics to ensure service/goods are provided within agreed upon metrics
- Objectively evaluate third party business vendor opportunities by leading comprehensive analysis, driving contract negotiations and renewals, and providing sound recommendations for business growth to senior executive leaders
- Maintain strong relationships with top vendors and partner with senior executive leaders and key business partners to provide effective and meaningful sourcing solutions, in specific cases acting as the lead relationship manager
- Lead and implement in partnership with Risk Management all aspects of the contract processes, including oversight of contract development, renewals, terminations and renegotiations
- Develop and maintain the vendor management budget. Conduct budget analysis, identify gaps and establish savings targets tracking tools for vendor and procurement services
- Act as the central integration point for third party vendors, Finance, Risk Management, and a variety of stakeholders
- Drive and improve the vendor management application tools and database. Implement tools with which to track, maintain and evaluate SLAs. Lead integration to Partner’s tools into vendor SLA management tool
- Demonstrated strong written and verbal communication skills
7
Vendor Management Analyst / Months Contract Resume Examples & Samples
- Assisting in the management of vendor relationships on a day-to-day basis to ensure high-quality delivery of service to clients and to address/escalate issues as necessary
- Monitoring Service Level Agreement (SLA) metrics to monitor service delivery, working with Service Owners and measuring positive/negative impact of sourcing arrangement on client experience/satisfaction feedback
- Supporting RFP/RFI processes in collaboration with internal partners providing input
- Supporting coordination activities with internal departments to ensure vendors deliver according to all of the banks standards, i.e. Legal, Corporate Purchasing, HR, etc
- Selecting and reviewing the vendor panel and assisting in the negotiation of rate cards
- Other duties as assigned by management
8
Vendor Management Analyst Resume Examples & Samples
- Maintain the integrity and the accuracy of the Procure to Pay (P2P) database for all new supplier set ups and maintenance. This includes
- Compliance of supporting documentation,
- Office of Foreign Assets Control (OFAC)
- Standard Industry Classification coding,
- Bank account set ups and tracking supplier requests in an access database
- Responsible for continuous process improvement identification and implementation, risk and control self-assessment testing and review, customer escalations and metrics reporting (daily, weekly and monthly)
- Establish daily priorities and flow of work so as to ensure that timeliness and quality standards are met
- Ensure high-levels of Customer Service and satisfaction in a challenging Shared Services environment
- Support Procure to Pay (P2P) and future process conversion projects into CBS Accounts Payable environment
- Assist in audit and compliance efforts for department; including risk review, Self Assessment, COB/business monitoring and documentation of policies and procedures
- Senior school level qualification
- College or University degree is preferred but not a must
- Other operational experience within an administrative environment
- Database skills
- Fluent in English and Arabic language. Preferably Multi Lingual – additional languages are plus
- Planning and Organising
9
Vendor Management Analyst Resume Examples & Samples
- Bachelor degree with major in mathematics, engineering, statistics, operations research, information systems, or other related fields. Two to five years of experience in consulting, audit or financial services required
- Strong communication skills and ability to influence and collaborate across organizations
- Critical thinker with strong problem-solving skills. Ability to summarize facts, variables, alternatives, and potential outcomes to assist decisions-making
- Strong project management capabilities and excellent verbal and written communication skills
- Knowledge of Oracle and Teradata databases, SAS or other software used for data mining
- Demonstrated technical knowledge of advanced software packages used in analytics
- Detail oriented with proven ability to question assumptions and identify opportunities within existing practices
- Access database and analytical reporting skills
- Experience with Recovery and Collection Systems
10
Ops Product Specialist Vendor Management Analyst Resume Examples & Samples
- Develop strong relationships with key Business Area and IT organizations to ensure vendor performance is understood and managed appropriately
- Serve as point of escalation for issues related to performance management
- Coordinate on-going quarterly or annual performance reviews and controls assurance activity. Engage and coordinate input from Business SMEs as necessary. Advise and support the identification and remediation of vendor gaps
- Collaborate with the business and technology SMEs to identify and communicate key vendor performance risks
- Track, measure and communicate key performance metrics associated with vendor-related activities; Develop and manage dashboards for various departments and senior leadership
11
Vendor Management Analyst IT Asset Management Resume Examples & Samples
- Manage strategic software license vendor compliance and performance to contractual obligations
- Implement and maintain policies, standards, processes, systems, and measurements
- Manage the software asset portfolio with respect to risk, cost, control, IT Governance and compliance
- Validate Software and Technology entitlements and provide installation expertise, as well as use rights and conditions, license metrics and counting rules, and interpretation of Software, Hardware, and license types
- Establish and enforce supporting practices in order to ensure compliance to license entitlements and avoid and/or mitigate risk
- Analyze software license, maintenance, and discovery data for enterprise software compliance reporting
- Analyze software license and maintenance agreements to extract key information
- Evaluate software discovery data, and create reports and audits on software compliance
- Perform software compliance analysis for top software vendors
- Analyze license types and requirements based on device type and o/s
- Assist the IT Asset Management team with daily operational activities
- Review any software purchase request against available software and license requirements to ensure acquisition request will be compliant with existing license agreements
- Identify key software terms and conditions that should form part of Scotiabank agreements
- Align IT contracts with IT assets
- Prepare report on software installed vs acquired software including cost
- Identify savings opportunities for renewals, software licensing, and services
- Review contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
- Ensure software compliance & inventory information, contract summaries, and cost are available for comparisons
- Enter and maintain information to address budgeting, software compliance & inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information
- Identify cost reduction opportunities
- Basic knowledge and understanding of software licensing metrics and software asset management processes
- Strong data analysis and analytical skills and experience in analyze software license agreement and document compliance requirements
- Experience in software audit
- Knowledge of Information Technology
- Ability to work independently as well as within a team environment
- Demonstrated expertise in the field of software license compliance
- Minimum of two years’ experience as an IT Asset Management Analyst – Software License Analyst or equivalent
- Highly motivated and results oriented
- Experienced and strong presentation, communication (verbal and written), organization, multitasking, and time management skills
- Experienced and solid problem solving skills required
- Experienced analytical and detail-oriented
- Certification in IT Asset Management an asset
12
Vendor Management Analyst Resume Examples & Samples
- Identify and track vendor related issues through to completion
- Perform invoice validation and processing
- Develop, document and communicate Fraud Business Resiliency plans
- Facilitate issue management/business resiliency discussions
- Support analysis related to vendor optimization
- Identify process improvement opportunities
- Support vendor oversight and enhanced controls
- Perform other work related duties as assigned
- Ability to be flexible, follow/meet tight deadlines
- Business analysis/Issue Management work experience
- Knowledge of fraud tools
- Knowledge of Chase vendor control protocols
- Excellent consulting, problem solving and analytical skills
- Proficient with MS Excel, Word and PowerPoint
13
Vendor Management Analyst Resume Examples & Samples
- Design and maintain scorecard activities related to vendor per SLA agreements
- Analyze and evaluate scorecard results. Discuss trends with third-party suppliers
- Facilitate meetings with key business partners to review supplier performance and discuss deliverables with business areas and LOBs
- Monitor and complete departmental reporting to ensure service levels and quality standards are met
- Creating and delivering current state daily, weekly and monthly reporting using SharePoint and MS Excel
- Provide oversight of reporting areas and mitigate reporting errors
- Ability to work with wide range of staff both internal and external
- Good judgment – when to resolve when to escalate
- Ability to manage, organize, validate and assimilate vast amounts of data from multiple sources
- Strong MS Office skill, Advanced Excel is a must
- Ability to handle multiple issues at various stages of resolution
- Ability to quickly learn various systems and tools required for successful performance
- Knowledge and passion for “customer experience” Customer focused
- Organization and follow through
- Drive for root cause and urgent resolution
- Ability to work in Risk and Controlled environment
- Available to travel 10%
- Min 5 years banking experience- knowledge of CTO and Shared Services operations and/or retail preferred
- Ability to work well with a wide range of supplier contacts and bank contacts at various levels
14
Vendor Management Analyst Resume Examples & Samples
- Perform the assigned tasks related to the day-to-day administration of the vendor contracts on an ongoing basis
- Retain a comprehensive and thorough understanding of assigned vendor contracts in order to respond to queries
- Assist in monitoring the Vendor’s fulfillment of contractual obligations and track correspondence with contracting parties
- Assist in supporting audits of the Vendors to assure compliance to all contractual provisions
- Assist in monitoring SLA performance measures and support resolution efforts when issues arise
- Assist in monitoring financial performance including invoice management, financial analysis and spend pool tracking
- Assist in preparing periodic financial, performance and compliance reports
- Experience in working as a part of an onshore-offshore team
- Experience in working with Vendor Management / Contract Management tools
- Knowledge of formal IT service delivery management processes, such as ITIL
15
Vendor Management Analyst Resume Examples & Samples
- Manage therelationship between Emerson, its divisions, and key third party vendors toensure that the proper support and attention are given to the Emerson account
- Negotiate favorable terms,conditions, and pricing with key third party vendors
- Drive communicationprograms that help ensure the dissemination of critical information to Emersondivisions regarding vendor relations and strategic programs
- Manage corporate ITinitiatives in a manner that drives adoption, removes administrativeroadblocks, enhances communications, and ensures that executive targets are met
- Liaise betweenEmerson divisions and key vendors on strategic initiatives
- Help identify newareas of opportunity for Emerson through project work and research
- Create tracking mechanismsand financial models that aid in the management process
- Help formulate andcreate strategic communications targeted at Emerson executives or strategicpartners
16
Vendor Management Analyst Resume Examples & Samples
- Support the VRA's (Vendor Risk Assessments) and associated activities, such as: vendor risk calls, coordination of security requirement follow up with vendors and EP, including documentation and reporting
- Create and manage vendor scorecards to track vendor performance
- Support vendor managers, and executes smaller vendor initiatives utilizing the internal procurement tools and processes
- Coordinate and execute fleet vehicle orders, work with vendor to obtain security artifacts and remediation plans
- Strong verbal and written communications
- Ability to build and maintain strong, positive relationships across the organization
- Strong attention to detail, with the ability to work under tight timeframes and deadlines, while achieving high degree of accuracy
- Strong collaboration skills and ability to partner with business and vendors
- Self-driven and flexible
- Proficient user of microsoft office products (excel, word)
- Ability to identify situations requiring escalation
- Proficient with procurement system and processes (Ariba, Archer)
17
Vendor Management Analyst Resume Examples & Samples
- Capture and Review Third Party scorecards prepared by Data Management and Reporting used for SLA dashboards
- Facilitating discussions in the resolution of performance, risk and compliance issues identified during monthly SLA reviews and site visits
- Work with the Operations Vendor Management Office in the execution of contract renewals and new SOWs in accordance with policy guidelines; and coordinating with key stakeholders and Business Line Manager
- 1 or more years of relevant Third Party Management exposure and/or experience
- Working knowledge of Consumer and Commercial Regulations
- Make independent decisions and exercise sound judgment
- Ability to communicate and drive results
18
Senior Vendor Management Analyst Resume Examples & Samples
- Assist in monitoring vendor performance to detect potential issues and ensure SLAs are being met
- Communicate priorities and escalate to fulfillment vendor as necessary
- Analyze and report on Fulfillment vendor invoices, production volumes, and performance
- Bachelor's degree in Business, Finance, Health Administration, Social Sciences, or related field or equivalent work experience of at least 2 + years
- Advanced level of proficiency with Microsoft Office based software programs including Outlook, Word, PowerPoint and excel
- 2+ years of forecast, production management, data analytics and demand management
- Proficiency with Microsoft Visio, Project and Access
19
Mortgage Servicing Vendor Management Analyst Resume Examples & Samples
- Manage assigned CEMA portfolio and provide oversight of assigned PHH attorney for CEMA process
- Conduct and/or access vendor audits to monitor overall performance and implement action plans to remediate non-compliant results, as applicable
- Perform Quality Control (QC) reporting on STARS and/or ASG performance for all Insurance/Tax and Re-conveyance processes
- Monitor all required attorney and/or vendor tasks to ensure accurate and timely completion
- Address requests from investors and clients as required
- Develop remediation plans and monitor through resolution as required
- Provide monthly Service Level Agreement summary and report card scoring to PHH leadership and vendor management team
- Develop and monitor remediation plans to resolution, as applicable
- Schedule and facilitate required periodic vendor/management updates
- Handles and resolves all escalated issues
- Experience in Mortgage Servicing is preferred
- Operates effectively in a team environment as well as independently
- Analytical, with an ability to identify and resolve problems
20
Vendor Management Analyst Resume Examples & Samples
- Monitor, prepare and execute documentation to support legal and/or outsourced processes per JPMC policies
- Review and execute system processes used in legal and/or outsourced processes
- Ensure personal knowledge is established and processes are executed in a timely manner included contractual obligations
- Analyze daily operations performance, workflows and trends to make appropriate recommendations to improve overall performance
- Provide subject matter expertise during the creation and maintenance of Policies and Procedures tied to legal and/or outsourced processes
- Identify and recommend solutions to opportunities in department
- Possess the ability to successfully manage internal and external relations with individual of all levels
- Maintain oversight of quality and improved results, if necessary
- Participate in or lead organizational projects
- Communicate results to Operations Managers
- May manage employees and/or managers
- Possess strong analytical skills, high level of verbal and written communication skills
- Problem solving using multiple systems to locate data
- Utilize Microsoft Office skills
- Posses the ability to successfully manage internal and external relationships with individuals of all levels
- Manage daily operations team including, production and quality standards. Analyze daily operations performance, workflows, and trends to make appropriate recommendations to improve overall Specialist and group performance
- Thorough knowledge of Bankruptcy, Estates, and Post Asset Sales Processes
- Working knowledge of Pacer, C3, and Recovery Management System required
- Prior participation in autonomous, high performing teams
- Excellent verbal and presentation skills, strong relationship management skills
- Exposure to the following tools: Lexis Nexis, FileNet, STAR Instant Image, and CSDNET
- Process and Risk Management preferred
- Prior Collections experience preferred
- Knowledge of legal processes related to litigation
- Ability to collaborate with and influence various stakeholders
- Prior experience managing teams is preferred
- Ability to coach and provide meaningful feedback to employees
- Demonstrated ability to foster an open working environment
- Ability to identify trends and improve processes for both the customer and the business
- Understanding of regulatory/legal landscape related to collections litigation
- Ability to work with audit, compliance and regulatory constituencies to manage work in accordance with established procedures and relevant regulations and laws
- Demonstrated accountability for work processes and the associated risks and controls
- Demonstrated ability to raise issues to relevant stakeholders or management with respect to the control environment
- Advanced Skills
- Drive risk and control agenda
- Develop and manage employees/managers
- Delegation skills
- Coaching skills
- Advanced Knowledge
- LOB knowledge
- Business process and procedure knowledge
- Business applications knowledge
- Subject matter expert within function
- May be required to have business-specific skills or certification
21
Vendor Management Analyst Resume Examples & Samples
- Assist with monitoring service level agreements (SLAs) with vendors in conjunction with management
- Create and maintain business documentation including procedures in relation to vendor management
- Facilitate statistical reporting for management, identify trends and make appropriate recommendations to management
- Generate and prepare scorecard reports from the information submitted by external vendors. Provide feedback to external vendors regarding their status with John Hancock
- Analyze Key Performance Indicators (KPI) to measure vendor performance. Share findings with management
- Assist in monitoring internal/external environments to identify business opportunities and anticipate changes that will impact the business. Execute change when necessary to meet the competitive demands of internal and external customers
- Work with internal teams to understand key risk areas of vendors, gather data and report findings back to management
- Participate in Request for Proposal (RFP) process by gathering data
- Create, maintain, and keep current monthly management reporting to focus on metrics, risk conditions and data comparisons to facilitate the review of key risk indicators
- University or post-secondary education with a concentration in business administration, economics or finance
- 2-3 years in financial services, procurement or vendor relationship experience, change management or similar analytical intensive experience
- Strong analytical/problem solving skills
- Knowledge and understanding of the securities/mutual fund industry
- Ability to work under tight deadlines
- Ability to operate within a high volume environment
22
Vendor Management Analyst Resume Examples & Samples
- Vendor Selection
- High level of verbal and written communication
- Analytical/Strategic thinking
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Should be able to form and refute logical arguments
- Ability to work both independently and within a team
- Proficient computer skills (Microsoft Office)
- Bachelor's degree in Business Administration related discipline and three to five years related experience; or equivalent combination of education and experience
23
Vendor Management Analyst Resume Examples & Samples
- Requires 5 years of Financial Service experience - either branch or back office
- Requires 5 years of cash related experience or 3rd party vendor experience within Financial Services
- Prefer knowledge of cash handling - teller reconcilement services, branch processes
- Prefer knowledge of third party vendors/armored transportation
- Prefer knowledge of Branch Retail operations
- Prefer Line of business process and procedure knowledge
- Requires Excel; Access a plus
- Prefer SharePoint administration
- Multi-tasking
- Ability to Prioritize
- Team Mail Box Management
- Strong oral communication
- Work in fast paced, constantly changing environment
- Flexibility with team work
- Ability to learn related systems and processes quickly
- Personal computer operation utilizing internal and vendor software skills
- MS Office
- Internet-based applications
24
Vendor Management Analyst Resume Examples & Samples
- Bachelor’s Degree or equivalent experience
- 5 or more years’ experience managing vendor contracts and analyzing financial data
- Self-directed; able to prioritize competing demands
- Ability to analyze high volumes of materials
- Team-orientation
- Report design and preparation
- Ability to translate strategy into tactical plans
25
Senior IT Vendor Management Analyst Resume Examples & Samples
- Review and track the status of various requests including vendor contracts renewals, sourcing requests, and purchase requisitions
- Review and maintain records for all contracts entered into with technology vendors
- Assist in IT procurement activities
- Track all technology vendor invoices received and verify for accuracy
- Create monthly scorecard reports on vendor performance and adherence to SLA metrics, deliverable requirements, and other terms of the contract
- Additional responsibilities and tasks as assigned by IT Vendor Management Team
- BA in Business Administration/ Accounting/ Finance and 9+ years of experience or equivalent
- Experience working as a Business Analyst/ Financial Analyst or as part of IT- Finance team or procurement or sourcing team
- Knowledge of Mortgage Loan Servicing and operations
- Experience reviewing vendor contracts, order forms, and statements of work for IT products and services
- Knowledge of enterprise wide IT platforms and products is a plus
- Financial industry knowledge is a plus
- Excellent organization skills
- Ability to multi-task with many deliverables and requests
- Ability to work under time pressure to meet deadlines, while maintaining a positive attitude
- Strong attention to details
- Proficiency with Microsoft Excel and Word and ability to use other applications
26
Vendor Management Analyst Resume Examples & Samples
- Liaise with vendor partners to manage their service delivery and efficiency
- Analyze actual performance against contracted SLAs and KPIs, identify gaps and formulates corrective action plans and ensures implementation of the action plans by respective teams
- Be responsible for the administration of the respective Statement of Works for the service
- Assist the Service Owner in achieving/tracking cost target commitments
- Assist the Service Owner in planning, negotiating and structuring commercial agreements
- Liaise with the finance and business management teams in managing our budget, cost base and reporting
27
IT Sourcing & Vendor Management Analyst Resume Examples & Samples
- Executes sourcing and negotiation strategies that support TCF’s efforts to select the right IT solutions at the best value under the right terms while meeting corporate financial goals and project requirements
- Collaborates with internal clients to understand their business needs, objectives, and solution requirements
- Helps facilitate a disciplined selection process that considers all vendor options and ensures that the best option is selected
- Conducts market analysis, supplier analysis, price and cost analysis, total cost of ownership, risk analysis and RFx response analysis as needed
- Has a good understanding of commercial and legal terms and how to employ them in IT contracts in order to ensure the success of an organization’s IT projects and initiatives
- Uses repeatable vendor scoring and assessment practices to help ensure vendors are fulfilling the obligations of the contract and meeting the business’ performance expectations
- Forms strong relationships with internal clients to understand their business and become a trusted partner who provides guidance regarding contracts, negotiations, vendor interactions, and expectations
- Provides thought leadership regarding process improvement and innovation
- Bachelor’s degree in Business Administration, Supply Chain Management, or Finance, or JD degree, or equivalent education and experience
- 2 to 4 years of experience as an IT sourcing professional negotiating enterprise software, hardware, and services deals
- Proven track record leading sourcing initiatives and negotiating medium or large IT agreements
- Demonstrated strong self-initiative, works well in a fast-paced environment
- A collaborative work style, ability to build relationships, gain credibility and partner with internal clients and co-workers
- Strong understanding of sourcing best practices and processes
- Strong organizational, project management, and problem solving skills
- Ability to prepare reports, presentations, rationale, and recommendations and present information in a clear and concise manner
- Ability to communicate with a variety of audiences including technology teams, internal business clients, management, and vendors
- Strong understanding of IT practices and vendors, experience negotiating with and managing IT and Banking vendors
- Ability to work both independently and on cross-functional teams while meeting expectations in a fast-paced, results-driven environment
- Ability to handle 10-12 sourcing projects simultaneously while ensuring tasks are completed and deadlines are met
- Advanced user of Microsoft Word and Excel, familiarity with Microsoft PowerPoint, OneNote, and Access
28
Senior IT Sourcing & Vendor Management Analyst Resume Examples & Samples
- Defines and executes sourcing and negotiation strategies that support TCF’s efforts to select the right IT solutions at the best value under the right terms while meeting corporate financial goals and project requirements
- Develops partnerships with internal clients and collaborates to understand their business needs, objectives, and solution requirements
- Conducts market analysis, supplier analysis, price and cost analysis, total cost of ownership, risk analysis and RFx response analysis as needed. Works with internal partners to determine and implement best practices for all processes
- Conducts negotiations in a competitive environment to obtain the best value for TCF, with value being represented by both price and terms
- Has a strong understanding of commercial and legal terms and how to employ them in IT contracts in order to ensure the success of an organization’s IT projects and initiatives
- Drives expense reduction through continuous assessment and renegotiation of upcoming contract expirations and renewals
- Develops and uses repeatable vendor scoring and assessment practices to help ensure vendors are fulfilling the obligations of the contract and meeting the business’ performance expectations
- Provides interpretation and guidance to internal clients regarding current contracts, in partnership with the TCF Legal team
- Partners with solution owners to ensure Service Level Agreements and other key contractual terms are met
- Collaborates with partners in Legal, Vendor Risk, Information Security, Finance, Sourcing, and IT leadership to ensure all interests are addressed
- Provides thought leadership regarding process improvement and innovation, manages the implementation of business process improvement ideas
- Certification and/or continuous learning within the IT Sourcing discipline
- 5 years or more of experience as an IT sourcing professional negotiating enterprise software, hardware, and services deals
- Proven track record leading sourcing initiatives and negotiating large IT agreements
- A collaborative work style, with a strong ability to build relationships, gain credibility and partner with internal clients and co-workers
- Proven ability to provide thought leadership regarding sourcing best practices and processes
- Excellent organizational, project management, and problem solving skills
- Excels at preparing well written reports, presentations, rationale, and recommendations and presenting information in a clear and concise manner
- Strong communication skills with a variety of audiences including technology teams, internal business clients, management, executives and vendors
- Ability to handle 12-15 sourcing projects simultaneously while ensuring tasks are completed and deadlines are met
- Advanced user of Microsoft Word, Excel, and Microsoft PowerPoint, familiarity with OneNote and Access
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Vendor Management, Analyst Resume Examples & Samples
- Performs due diligence review and oversight for new (and existing) 3rd party vendor services including document coordination and analysis, vendor application forms/questionnaire requirements, vendor audited reports (i.e. SSAE16 SOC Type II, PCI AoC/RoC), financial metrics review and other information to support full evaluation of any potential vendor outsourcing risks
- Partners and coordinates closely with internal stakeholder areas (i.e. Information Security, Risk, Business Continuity, IT Disaster Recovery, Insurance, Human Resources, Compliance, Physical Security) to facilitate and evaluate 3rd party service provider vendors
- Maintains accountability for accuracy and completeness within designated vendor profile records, associated documents, and contracts within an RSA Archer eGRC vendor management system
- Performs periodic monitoring activities to support mitigation of existing outsourcing vendor risks and future company mitigation plans (i.e. Service Level Agreement reviews, Critical Vendor Risk Assessment coordination)
- Advises on contractual language to align with financial industry FFIEC and FRB interagency guidelines
- Provides risk awareness and training to internal staff in support of department Policies and Procedures
- Assists with Vendor Management audit requests and other highly visible projects
- Prepares and analyzes system-generated Excel reports to support Vendor Management program operations
- Provides business value through validation of vendor service level metric information from business owners to support monthly governance reporting
- Communicates to business units and cross-functional teams regarding significant vendor events to foster continuation of positive vendor partnerships (i.e. Merger/Acquisition news, negative newsfeeds, negative performance, etc.)
- Contributes within highly collaborative team discussions to supporting ongoing program enhancements while nurturing a positive and fun team culture
- May assist with various ad hoc projects supporting program enhancements, process improvements, and other technical functions
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Vendor Management Analyst Resume Examples & Samples
- Review vendor management data, analyze trends, monitor the quality of vendor services and identify opportunities for program improvement
- Assist with contract administration acting as main point of contract for Verizon and AT&T Accounts
- Monitor, evaluate, and maintain vendor information and documentation and provide training to new vendor contacts
- Assess vendor relationships on a monthly basis, determine due diligence requirements to measure risk
- Track vendor activities including the development and analysis of internal and vendor produced information. Identify early termination credits, top data usage, outages and cellular coverage for enterprise vendors
- Ensure vendors are evaluated and approved in accordance with regulatory and company polices
- Lead the investigation of process issues and opportunities, identify causes and ensure associated actions are effectively implemented
- Coordinate the introduction of new vendor services to internal departments, including training and development of program materials
- Develop user profiles, develop Mobile Device Management (MDM) configuration and evaluate capabilities of MDM solutions to meet organizational needs
- Audit vendor invoices to identify billing compliance and report variances
- Interface with vendors to obtain proper documentation to support invoices
- Perform reconciliations, process payroll interfaces and entries, and prepare billing adjustments
- Create and manage enterprise mobile device policy and processes, and monitor compliance
- Coordinate app development and distribution with other internal IT teams to mobile devices
- Define hardware standards and guidelines for iOS and Android devices
- Minimal travel required
- Bachelor’s degree or equivalent with a strong background in IT
- Three to five years’ experience performing vendor management function required
- Ability to foster effective working relationships with both internal and external business stakeholders
- Effective interpersonal and organizational skills
- Strong Word and Excel skills required
- Ability to create reports, monitor and report on vendor due diligence and performance
- Experience in risk assessment concepts and disciplines
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Vendor Management Analyst Resume Examples & Samples
- Three to five years of experience
- Bachelor's degree in Business or a related field is preferred, but not required
- Intermediate to advanced knowledge of Microsoft Office applications
- Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail
- Prior experience in managing supplier relationships
- Ability to set priorities, develop workflow processes and manage to individual and department goals
- Diplomatic and customer service focused, ability to manage key stakeholders in positive, poised and effective manner
- Excellent communication skills, both written and oral
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Vendor Management Analyst Resume Examples & Samples
- Partners with CNA’s third party vendor responsible for administrative functions in order to manage processes and production related to outsourced billing and collection functions
- Liaises with cross functional teams both internally and externally to support business operations tasks; may provide technical assistance to others within the department
- Uses problem solving and decision making to document, analyze and present operational and/or financial data for management decision making related to LTC operational functions
- Assists in the development and generation of reports and metrics to measure effectiveness of operational initiatives, assuring internal and external compliance is maintained through best practices and industry standards, as well as accuracy of reporting and coding mechanisms
- Assures that necessary research is performed in order to fully understand business and accounting reconciliation issues
- Drives towards timely completion of projects and provides consistent updates to management on schedule and issues
- Develops and uses work management tools to facilitate efficient processes for conducting quality, compliance and operations reviews (operational audits, vendor reviews, etc.). Builds and drives execution plans for areas identified as opportunities for improvement
- Utilizes business acumen and industry knowledge to identify issues that impact service provisions and makes recommendations to management
- Special projects as required
- Broad understanding of the insurance industry, its products, practices and operations
- Excellent organizational skills including ability to prioritize and coordinate multiple projects
- Strong client and team interpersonal skills with the ability to effectively interact with all internal and external business partners
- Effective verbal and written communication skills, with the ability to convey technical and business information in a clear, concise and effective manner
- Ability to exercise professional judgment and make recommendations for decisions which have an impact on people, costs and quality of service
- Bachelor's degree in Business, or related discipline, or equivalent work experience
- Typically a minimum of four years’ experience in business analysis or other related field
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IT Vendor Management Analyst, Co-op Resume Examples & Samples
- Support Strategic Sourcing Specialist in Vendor Management activities
- Assist with the preparation of Executive Summaries
- Facilitate contract approval process
- Create Vendor Portfolios for use by Sourcing Specialists and Executives
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IT Vendor Management Analyst Resume Examples & Samples
- BA/BS in Business Administration, Sciences or equivalent combination of education and experience
- Experience in relationship management with direct responsibility for IT vendors Experience in a contract research organization or pharmaceutical industry is preferred
- Working knowledge of ERP systems such as Oracle EBS and SAP PeopleSoft. Project Management experience
- Must be self-motivated with initiative and leadership skills. Direct vendor negotiation skills. Strong team-orientation and interpersonal skills
- Excellent written/oral communication and presentation skills
- Customer focused and able to manage challenging priorities while remaining flexible in stressful situations. Strong computer knowledge in Microsoft Office Suite
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Network Delegated Vendor Management Analyst Resume Examples & Samples
- Supports the due diligence and evaluation process for new potential vendors
- Assists with new vendor implementations. Responsible for development of implementation plans, coordination and facilitation of plans. Tracks and monitors issues, risks, assumptions, action items and decisions through resolution. This includes daily operations as well as interface with internal vendor customers to ensure operational effectiveness
- Coordinates and facilitates transitions from one vendor to another and the implementation of new or modified processes and procedures. Coordinates the development and implementation of change management plans
- Maintains external vendor relationships. Monitors contractual requirements, and provides overall oversight of vendor services as outlined in Magellan?s corporate and departmental policies, as well as, accreditation, contractual, and regulatory requirements
- Monitors and evaluates vendors on an ongoing basis to maintain quality and compliance with accreditation and contractual requirements. Proactively plans, problem solves and completes root cause analysis, and continuous monitoring of processes including Key Performance Indicators, internal dashboard reports and other business management tools to be able to monitor overall performance. Develops and implements corrective action plans to address service issues as identified and follows through to resolution. Performs site visits and audits performance as necessary
- Responsible for development and document maintenance of all vendor related material
- Medical Claims Processing Experience is Required*
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IT Senior Vendor Management Analyst Resume Examples & Samples
- 8 plus years of experience in IT vendor management and service delivery to include
- Bachelor's Degree in Business Administration with IT emphasis, Computer Science or Information Technology
- Experience with supplier contract management and terms interpretation
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IT Vendor Management Analyst Resume Examples & Samples
- Responsible for managing relationships with IT-specific vendors and serving as the organization's point of contact
- Researches, analyzes and evaluates vendors and recommends new vendor purchases
- Provides support to the organization for problems with vendor products and services. Handles problems with vendors or products as necessary
- Responsible for invoice coding, processing and budgeting support
- Familiar with a variety of the field's concepts, practices, and procedures
- Works with the IT technical teams in establishing agreements that reflect the interests of partners and the company
- Responsible for executing on basic bids for hardware, software and services (RFI, RFQ, RFP, quotes)
- Works with legal counsel when drafting licensing or other purchasing agreements
- Responsible for managing IT documentation to corporate vendor management process. Involves contacting vendors to collect artifacts including non-disclosure agreements, W-9, and financial information
- Maintains Sharepoint site containing vendor management documentation
- Manages vendor documentation inventory metrics
- Bachelor’s degree (BA or BS) from a four (4) year college or university, or equivalent working experiance (such as Finance, Supply Chain, Information Systems)
- A minimum of four (4) years of IT vendor management or supply chain experience with emphasis on IT. Must include experience in RFx (RFI, RFQ, RFP) process, invoice review and processing, and contract administration
- Skills in personal computer operation; and word processing and spreadsheet software, (i.e., Microsoft Word, Excel, Outlook, etc.)
- Excellent phone etiquette and face-to-face interpersonal skills
- Self-starter, capable of working with minimal supervision in a self-directed mode
- Demonstrated strong analytical skills for a variety of tasks or projects
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Vendor Management Analyst Resume Examples & Samples
- Serve as primary point of contact for vendor management related questions and issues. Provide support to the organization for problems with vendor products and services. Manage cross functional teams monitoring vendor performance, cost, contract, or risk. Prepare documents, and participate in internal and external discussions regarding vendor management issues
- Bachelor’s degree from a four-year college or university and four or more years of experience or training in Vendor/Supplier Management, Supply Chain, Purchasing, Information Technology, Auditing and Financial Compliance; or a high school diploma and 8 or more years of related experience or training. Certification in Supply Chain or Procurement recommended
- Exceptional integration and communication skills with proven ability to establish relationships and collaborate with a wide variety of internal and external stakeholders. Proficiency in diplomacy to ensure effective working relationships with vendors. Familiarity with ITIL Foundations, and ServiceNow modules and daily operations. Familiarity with Supplier Diversity best practices
- At least 2 years of experience in working with federal or state regulations regarding technology, operations and data protection. Understanding of FFIEC auditing regulations in the financial services industry is preferred
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Vendor Management Analyst Resume Examples & Samples
- Prepare and perform secondary review of vendor management tests performed timely and to ensure adherence with Vendor Management policy, program and standards
- Provide direction for Old National's vendor management process including the preparation of risk assessments; Review of the vendor management documentation to ensure all risks with the vendor have been identified and brought to the attention of senior management
- Provide business and technical guidance to vendor owners, business owners, and application owners to facilitate enhanced monitoring of critical third party relationships to ensure compliance with various laws and regulations
- Review, manage, and oversee the process of defining problems and implementing solutions between the business units and vendors related to vendor management issues. Effectively suggest recommendations and taking actions to direct the analyses and solutions of problems
- Vendor management, auditing, project management. Banking experience preferred. Paralegal experience a plus
- Excellent analytical skills in evaluating financial statement, ability to read contracts and understand the content, ability to identify compliance issues, ability to understand business needs and expectations
- General understanding of auditing/examination techniques (preventative vs. detective controls; risk assessment process; mitigation of risks)
- Proficient knowledge of internal control and banking laws and regulations
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Vendor Management Analyst Resume Examples & Samples
- Measure and monitor service level compliance and service delivery quality including variance reporting
- Training assistance and liaising on voice and cultural training, process specific training and transition concluding with agent certification
- Ensure enterprise-wide needs for due diligence, risk assessment
- And continuing vendor monitoring are being accomplished
- Participate to formulate workflow processes, methods and policies as compliance requirements for the vendor
- Four-year college degree or equivalent experience - degree in Finance Business Management or Operations Management preferred
- Five years of experience in Vendor Management preferably in a financial account
- Strong communication skills including the ability to prepare concise summaries of complex topics
- Proven track record of driving performance and working with cross functional teams Critical thinker with strong problem-solving skills
- Ability to summarize facts variables alternatives and potential outcomes to assist decisions-making
- Proficient in setting strategic direction and execution
- Proven ability to deliver business results and demonstrate continuous improvement
- Experienced at implementing positive change across multiple functional groups and implementing innovative solutions as appropriate
- Thorough knowledge of Microsoft Office suite (i.e. Excel Power Point etc.)
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Regional IT Provider & Vendor Management Analyst Resume Examples & Samples
- 1-2 Years Statistical Analysis / Reporting Experience
- 1-2 Years Purchasing Process Experience
- 1-2 Years Vendor management experience
- 1-2 Years IT experience in the area of system architecture and/or project
- 1-2 Years working with international colleagues
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Sourcing & Vendor Management Analyst Resume Examples & Samples
- Bachelor's degree in business administration or equivalent trade-off in professional related work experience
- Minimum of one year experience working in sourcing and/or vendor management
- Demonstrated ability to foster and nurture strong working relationships with internal and external partners
- Demonstrated negotiation, organizational, analytical, and written and verbal communication skills
- Demonstrated ability to adapt to changing circumstances and environment, management small to moderately sized projects and project plans and to meet deadlines when multiple priorities exist
- Strong analytical and organizational skills; ability to identify and implement process improvement capabilities to drive business results
- Proficient technical skills to include, but not limited to, MS Windows and Office Professional software programs, such as Outlook, Word, PPT, Excel, Access
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Vendor Management Analyst Resume Examples & Samples
- Requires a Bachelor’s degree in Business or related discipline preferred
- 2+ years contracting, purchasing or other directly related experience
- Basic knowledge of and experience with legal contracts, contract negotiations and service agreements
- Experience in Vendor Relationship Management
- Sound analytical, judgment and decision making skills
- Demonstrates initiative and has strong organizational skills
- Strong interpersonal and communication skill, both verbal and written
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Vendor Management Analyst Resume Examples & Samples
- Responsible for managing and governing DB’s strategic technology contracts and vendors
- Manage relationship with DB’s strategic service providers and act as central interface between DB service owners, SRO and vendor
- Optimize the contract and vendor portfolio to achieve cost savings, reduce complexity and minimize contractual risk
- Mitigating commercial risks and exposures
- Key liaison for internal and/or external audits and assessments
- Implement new key services and requirements in existing agreements
- Perform contract benchmarks and execute price/contract adjustments according to the results
- Ensure vendor / contract compliance and regulatory adherence
- Manage outcome-based deliverables with strong focus on performance, reporting and communications
- Experience in vendor and contract management in the Financial Services/Management industry
- Excellent strategic agility, critical thinker, communication, influencing
- Strong domain knowledge of the relevant business and business processes
- Ability to communicate with people from various backgrounds/hierarchies
- Good drafting skills
- Optional : Professional Certification (IACCM - Association for Contract Management or similar)
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Vendor Management Analyst Resume Examples & Samples
- Bachelor’s degree in business, finance or accounting
- 2+ years of managing BPO or ITO programs, or working as a Business Process/Function Manager with hands-on experience working with BPO or ITO Vendors
- Experience leading continuous improvement efforts
- Experience working with third-party service providers a plus
- Lean/six sigma or black belt certification
- Strong verbal and written communications with internal and external stakeholders
- Ability to build relationships with partners from diverse backgrounds
- Ability to work in a cross-functional environment
- Adaptable to constant change and re-shuffling priorities as needed
- Financial planning & analysis and business acumen
- Comfortable with project management and issue resolution management
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Enterprise Contracts & Vendor Management Analyst Resume Examples & Samples
- Files, maintains and documents all documentation for I.S. contracts for hardware, software, maintenance, and services
- Assists in updating and maintaining an I.S. division “dashboard” for contract renewals and service level performance
- Assists in maintaining and monitoring a calendar of Vendor Business Reviews with key I.S. business partners to include executive level review of partnership status, year over year spend/trending, & shared goals
- Assists with IS contracts and licenses to help ensure requirements are met within schedule and budget
- Works with Analysts to document the contract vision and scope, design, plan, budget and other deliverables
- Ongoing management of SOW’s (statements of work)
- Provide summaries and recommendations for Legal’s review and validation
- Assists in facilitating conversations between I.S. personnel, Legal, vendors and other relevant parties
- Assists with the reviews, negotiation and processes all documents/agreements/contracts (including but not limited to MSA, MSLA, NDA, SOW, LOI, RFPs, etc.)
- Provides contract owners with notification to renegotiate or renew agreements as necessary
- Provides assistance, best practice guidelines and recommendations on contract terms and conditions, including but not limited to building in appropriate vendor service level agreements/penalties to ensure high quality support
- As Costco’s footprint expands, ensure that all countries where Costco does business, leverage existing licensing and purchase agreements where applicable, and work with Legal and vendors to expand global reach of future agreements
- Must have strong interpersonal and communication skills (both oral and written)
- Must be detailed oriented, dedicated to ensuring a high level of accuracy in work
- Must have proven history of making deadlines and staying within budget, while delivering successful, quality product(s)
- Must have the ability to work successfully with people at all management levels
- Must be extremely responsive, with a strong sense of urgency, and able to prioritize and multitask
- Must work with IS Purchasing and Finance to analyze spending to reduce costs to the division, and continue to innovate cost saving ideas
- Ability to work independently with minimal supervision and have the ability to resolve practical problems
- Ability to maintain vendor/client confidentiality
- Must be able to handle stress and stressful situations, and possess as well as work with a positive attitude
- Must be able to work well in a team environment (willing to share, assist, support and teach)
- Proficient in business productivity tools (Microsoft Office Suite, Google Apps/Docs, Novatus, DocuSign, etc.)
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Cost & Vendor Management Analyst Resume Examples & Samples
- Understand, Adhere to and Enforce all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security
- Liaise with Inbound Partners to facilitate payments and ensure operation and costs are according to contract and SLA requirements
- Assist in assigned partner management processes to include fulfillment of partner requests to ACI for information such as audit attestations, transaction volumes, etc. to support periodic due diligence reviews, updating ACI systems in accordance with requirements and submission due dates
- Perform tasks required to manage referral agreements, including deal registration and Salesforce tracking/reporting; lead registration and opportunity registration; royalty payments; partner invoice bill payment processing; financial reporting and management of contracts and notifications
- Manage Partner Review scorecard to include Annual Sales Plan and achievement against plan, financial/budget review and costs; provide planning support for Annual Partner Sales plan and joint pipeline management
- Provide support for accounting functions that may be required in relation to delivery of software
- Work with Market Product Management to help define requirements for the onboard of new Inbound Partners or their products to ensure proper set up and eliminate operational risk and increase efficiency
- Perform cost of goods sold (COGS) tasks to include analysis of costs, partner invoice validation and timely payment, accurate cost allocation and tracking, and submission of monthly accruals
- Assist with month end reporting and closing procedures to aid in the completion of corporate accounting and accrual activities in accordance with finance deadlines
- Use proprietary software programs, SQL Query Analyzer, MS Excel, MS Word, Visio, and PowerPoint to perform invoice reconciliations, payment issue scoping, track invoice data or statistical information, or prepare/maintain account structures and payment flows or partner correspondence
- Provide support for research and drafting of responses to legal requests (subpoenas, affidavits, etc.)
- Experience with software programs, SQL Query Analyzer, Salesforce Reporting, MS Excel, MS Word, Visio and PowerPoint
- Effective verbal and written communications
- Must be organized, detail oriented and must possess excellent problem solving skills
- Ability to work under pressure and meet deadlines is essential
- Knowledge of Windows based PC applications required
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Senior Vendor Management Analyst Resume Examples & Samples
- The capturing of Business Line service information for monthly supplier performance
- Acting as point of escalation for issues identified by Vendor Review or other assessment groups
- 5 or more years of relevant Third Party Management exposure and/or experience
- 5+ years MS Office skills including MS Word, MS Power Point, and MS Excel
- Working knowledge of Banking Regulations (OCC, FDIC, FRB, FDIC)
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Vendor Management Analyst Resume Examples & Samples
- Vendor Management contact for several of the Bank’s Information Technology suppliers. Monitor adherence to the Corporate Vendor Management Policy by reviewing and maintaining vendor documentation to ensure accuracy and completeness
- Conduct regular vendor risk reviews, maintain current contract artifacts, and obtain applicable approval for any exceptions to the vendor management policy. The Vendor Management Analyst I will interact with Bank’s subject matter experts, internal and external auditors, and regulators on compliance and governance-related issues
- Research, analyze and evaluate vendors and recommend new vendor purchases. May assist in negotiating contracts/agreements; maintain documentation and assist with risk assess vendors. Facilitate contract review between vendors and the Legal department, if necessary. Coordinate support with regard to basic bids and proposals. Create purchase orders and be responsible for confirming costs are in budget
- Provide support to the organization for problems with vendor products and services. Contribute to cross functional teams monitoring vendor performance, cost, contract, or risk. Prepare documents, and support internal and external discussions regarding vendor management issues
- Excellent skills and demonstrated ability with project management; personal computer operation; word processing, spreadsheet software programs (e.g., Microsoft Word, Excel, PowerPoint, etc.); and SharePoint
- Basic knowledge of financial services and general banking, including understanding of bank products, services, regulations, auditing, compliance, policies and procedures
- Able to effectively communicate, establish relationships and collaborate with a wide variety of internal and external stakeholders. Proficiency in diplomacy to ensure effective working relationships
- Ability to function in a typical office environment. Ability to use a variety of computer related equipment
- Ability to engage in detailed work, written communication, and work in a fast paced environment
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Contracts & Vendor Management Analyst Resume Examples & Samples
- Bachelor's Degree in a business or IT related discipline (e.g., MIS, Business Management) and a minimum of six years of experience in business, sourcing, negotiating contracts, and/or developing and maintaining vendor relationships
- In lieu of a degree, a minimum of eight years related work experience in business, sourcing, negotiating contracts, and/or developing and maintaining vendor relationships may be accepted
- Knowledge of Business and Information Technology functions and road maps, best practices and regulatory standards
- Ability to align local goals and direction with IT vision, strategy and priorities
- Contract negotiations, monitoring and management skills
- Vendor management skills
- Advanced analysis and problem solving skills with the ability to analyze data from various sources to determine next steps and choose the best method to display the data
- Negotiation skills and ability to influence others through sharing information and gaining commitment
- Interpersonal skills and ability to build successful working relationships, internal and external
- Coaching skills and ability to assist others in learning new professional capabilities
- Excellent listening, verbal and written communications skills with the ability to translate technical information into understandable terms to a variety of audiences
- Facilitation and meeting management skills with the ability to create a framework that encourages participation and productivity
- Presentation skills and ability to present information in various ways to meet audience needs
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Contracts & Vendor Management Analyst Resume Examples & Samples
- Bachelor's Degree in a business or IT related discipline (e.g., MIS, Business Management) and a minimum of four years of experience in business, sourcing, negotiating contracts, and/or developing and maintaining vendor relationships
- In lieu of a degree, a minimum of six years related work experience in business, sourcing, negotiating contracts, and/or developing and maintaining vendor relationships may be accepted
- Technical aptitude and the ability to analyze IT requirements to determine the appropriate vendor to deliver business needs
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PMO Vendor Management Analyst Resume Examples & Samples
- 2-3 years of procurement, vendor management, or contract manager experience
- Ability to manage multiple work streams in a complex environment
- Ability to manage large and complex portfolio of issues and risks, propose resolutions and escalate as required to achieve resolution
- Ability to manage project scope, engage with client contract management staff; discussion issues and risks and propose resolutions
- Ability to manage a team of 6-10 people on-shore and off-shore to manage the overall program
- Experience using an automated system like Ariba, SAP, Tempo, Microsoft Excel
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Lead Vendor Management Analyst Resume Examples & Samples
- Collaborate with Technology Owners to understand all aspects of our Security and Adobe estate and work with sourcing to align our contract strategy to obtain the best commercial terms for Thomson Reuters
- Provide an overarching vendor strategy for the vendors in the Security and Adobe estate
- Develop market analysis and vendor strategies to meet business needs and extract maximum value from the vendor relationship/contract
- Provide strategic insights around various dimensions of the vendor portfolio – including cost optimization, demand management, risk and performance
- Participate in deal team, assist and participate in negotiations, including meetings, evaluations and documentation
- Establish governance to be applied, particularly during the contracting process
- Develop and execute a robust communications strategy to advise key stakeholders of the program status, including coordination of the agenda and reporting for the Executive Vendor Management Committee
- Effectively communicate a clear and concise contract overview (summary of key contract terms, risks, opportunities and service delivery guidelines) to key stakeholders, and provide clarity on contract terms as needed
- Support strategic maintenance renewals and new deals across Thomson Reuters
- Work closely with IT Asset Management to develop asset management practices and processes to ensure compliance to contract
- Bachelor’s degree in a related field (business, management, computer science, engineering, or related technical field) or equivalent experience
- 7+ years combined experience in technology, technology sourcing or vendor management to include
- Experience negotiating and tailoring contract Terms &Conditions
- Experience in compliance processes
- Prior experience with Security or Adobe discipline
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Vendor Management Analyst Resume Examples & Samples
- Help manage the relationship between Emerson, its divisions, and key third party vendors to ensure that the proper support and attention are given to the Emerson account
- Help formulate and create strategic communications targeted at Emerson executives or strategic partners
- Negotiate favorable terms, conditions, and pricing with key third party vendors
- Bring a negotiation to closure
- Drive communication programs that help ensure the dissemination of critical information to Emerson divisions regarding vendor relations and strategic programs
- Liaise between Emerson divisions and key vendors on strategic initiatives
- 2-4 years B.S. or 0-2 years with M.S. of work experience in the information technology, strategic sourcing, finance or asset management field
- Strong written and verbal communications skills and ability to collaborate with a variety of stakeholders
- Ability to create and orate compelling presentations highly desired (PowerPoint)
- Knowledge of Excel and other tools that facilitate large volumes of data (Excel, SQL, Access)
- Solid Teamwork Skills – works well with a diverse team
- Ability to work in ambiguity and excel under pressure
- Audit Experience
- Negotiating Experience
- Outstanding conflict management and negotiation skills
- Execution minded – someone who makes and keeps commitments
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Senior Vendor Management Analyst Resume Examples & Samples
- Primary Vendor Management contact for several of the Bank’s Information Technology suppliers. Oversee adherence to the Corporate Vendor Management Policy by reviewing and maintaining vendor documentation to ensure accuracy and completeness
- Conduct regular vendor risk reviews, maintain current contract artifacts, and obtain applicable approval for any exceptions to the vendor management policy. The Vendor Management Analyst II will interact with Bank’s subject matter experts, internal and external auditors, and regulators on compliance and governance-related issues
- Research, analyze and evaluate vendors and recommend new vendor purchases. Negotiate contracts/agreements, maintain documentation and risk assess vendors. Manage contract review discussions between the vendors and the Legal department. Coordinate support with regard to basic commodity bids and proposals. Create purchase orders and be responsible for confirming costs are in budget
- Excellent skills and demonstrated ability with project management; personal computer operation; word processing, spreadsheet software programs (e.g., Microsoft Word, Excel, PowerPoint, etc.); and SharePoint. Comfortable with creating Excel financial analysis models, data graphs and charts, pivot tables, etc
- Intermediate knowledge of financial services and general banking, including understanding of bank products, services, and regulations, policies and procedures. This level of expertise typically is achieved through 4+ years of experience in the financial services sector
