Guest Relations Manager Cover Letter

Guest Relations Manager Cover Letter

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15 Guest Relations Manager cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Guest Relations Manager Cover Letter

95000 Bill Rapids
Burtonberg, NC 08494
Dear Cameron O'Reilly,

In response to your job posting for guest relations manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.

Please consider my experience and qualifications for this position:

  • Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs
  • Diploma in Hotel Management/Tourism Services or equivalent
  • Able to work in 3 rotating shift (Including weekends and public holiday)
  • Takes initiatives to organize different activities for the customers and aimed at improving the GSS score
  • Pro actively seeks ways to improve the Elite members appreciation score but implementing different practises
  • Supports regular inspection tours of the entire facility for appearance, safety, employeesing, security, and maintenance
  • Verifies that company policies, standards and procedures are followed
  • Certified Hospitality Trainer

Thank you for your time and consideration.

Sincerely,

Sawyer Batz

Responsibilities for Guest Relations Manager Cover Letter

Guest relations manager responsible for front desk guest service ensuring staff compliance to building badging requirements and guest check in and check out procedures.

In charge of MOD reporting updating guest profile notes
We are looking for individuals who have a solid knowledge of hotel operations, have creativity and flair, a strong business and work ethic and people skills
Monitor and update guest profiles
Respond to guest comments following departure
Prepare the VIP arrivals each day
Manage the special requests of Le Club members
Partner with all departments of the hotel
Implement and follow brand standards

Guest Relations Manager Examples

Example #1

Example of Guest Relations Manager Cover Letter

893 Monahan Spurs
Boside, UT 42248
Dear Drew Spencer,

In response to your job posting for guest relations manager, I am including this letter and my resume for your review.

Previously, I was responsible for highest level of personalized service including Front Office duties such as check-in and check-out, Food & Beverage Service and Butler service.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Established reputation for using various methods of training
  • Strong leadership, listening and relationship-building skills
  • Understand how to develop and evaluate a training plan based on business trends, needs and modify if needed
  • Strong attention to detail – excellent editing and proof reading skills
  • Strong analytical skills – experience interpreting trends, research and metrics to design and implement new programs, processes and systems enhancements
  • Develop long term goals and objectives
  • Knowledge of MARSHA, Opera/FSPMS, LightSpeed
  • Fluency in German, French

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Gray Treutel

Example #2

Example of Guest Relations Manager Cover Letter

115 Hilpert Stream
Lake Eula, CA 47276-3629
Dear Spencer Murray,

In response to your job posting for guest relations manager, I am including this letter and my resume for your review.

Previously, I was responsible for advice and counsel to managers and staff regarding HR services, practices, policies and procedures.

My experience is an excellent fit for the list of requirements in this job:

  • Has a flawless track record of being associated with successfully managed & established venues that have a strong database management system in place
  • Has very good organizational skills
  • Is adamant to become a role model in achieving highest guest satisfaction
  • Has to be highly skilled in the use of all social media channels
  • Update and maintain guests’ history and database of most frequent/relevant guests of the property
  • To keep close contact with guests for feedback, complaints and compliments for relevant follow-up and action
  • Ensure that rooms are blocked for VIP guests according to past history
  • Create an In the Know hotel experience for VIP and special guests in order to distinguish our brand from the competition

Thank you for taking your time to review my application.

Sincerely,

Armani Maggio

Example #3

Example of Guest Relations Manager Cover Letter

4546 Ankunding Skyway
Leiamouth, OR 40516-3067
Dear Brooklyn McGlynn,

I am excited to be applying for the position of guest relations manager. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for leadership for implementation and is accountable for ensuring that procedures, practices, and policies are in place in order to comply with current and future regulations, policies, procedures, and practices.

Please consider my experience and qualifications for this position:

  • Japanese Native Speaker or Fluent in Japanese speaking
  • Diploma or Certificate in Hotel Management
  • Motivated and Team Builder
  • Manage all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future guests and VIPs
  • Monitor and manage guest metrics, reviews and requests
  • Supervise team members and coordinate their daily activities
  • Completed training in Hotel Management or equivalent qualification
  • Assertiveness and responsibility

I really appreciate you taking the time to review my application for the position of guest relations manager.

Sincerely,

Greer Gibson

Example #4

Example of Guest Relations Manager Cover Letter

80800 Thiel Cliffs
New Dinoland, KS 45015-7232
Dear Max Lind,

I submit this application to express my sincere interest in the guest relations manager position.

In my previous role, I was responsible for a personalized service to all the guests, fully aware and following the hotel standards and procedures.

Please consider my experience and qualifications for this position:

  • Maintain a professional appearance and high standard of personal hygiene and presentation
  • Understand international manners and etiquette
  • Provide personal service
  • Partnering with Director of Guest Relations to plan, execute and implement new initiatives designed to increase Market Metrix scores in the areas of “Welcome,” “Pampered” and “Cared About”
  • Partners with Director of Guest Relations in the planning and execution of all pre-arrival, arrival and post-departure of VIP guests
  • Have correct knowledge of in room etiquette
  • Hand pressing of guest’s clothes
  • Knowledge of housekeeping terminology

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Hayden Fadel

Example #5

Example of Guest Relations Manager Cover Letter

83865 Vernetta Mountain
New Rey, VA 71792
Dear Stevie Collier,

Please consider me for the guest relations manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for input and enforces compliance with Choice Hotel International policies and procedures for procurement related programs.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • To ensure that all guest complaints and requests are handled promptly, resolved effectively, to ensure repeat business and open and clear communication with all concerned
  • Diploma in Hospitality Management or equivalent qualification
  • Knowledge of Opera is preferred
  • Attention to detail and high level of creativity
  • Seasonal Labor planning, employee scheduling and efficient labor deployment
  • High aptitude to resolve issues that align with Company image
  • Experience in a 4 or 5 star resort preferred
  • Working knowledge of Microsoft Office programs and LMS Hotel systems

Thank you for your time and consideration.

Sincerely,

Sutton Nienow

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